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The Application Administrator (German speaker) helps clients optimize Atlassian software (Jira, Confluence, Jira Service Desk) and related apps as a remote outsourced administrator for multiple clients. They onboard customers, become familiar with their application servers, and monitor and respond to service desk requests to configure the software to meet business needs. They assist customers in automating processes to improve efficiency, including creating projects and configuring permissions and workflows per request. They communicate with customers and team members to understand requirements, deliver configuration solutions, and record work and time while following security protocols. They address issues and provide best-practice recommendations, handling multiple administrative activities according to agreed-upon customer priorities.

Brew Digital, a growing digital agency backed by a global tech group, seeks its first dedicated Business Development Manager to own the sales pipeline and help scale the business. The role involves cultivating relationships with new and existing clients and driving growth across digital marketing, design, and web development, acting as the linchpin between client needs and delivery teams. You will report to the Senior Management Team and need strong communication, negotiation, and selling skills plus knowledge of digital marketing. Core values—Integrity, Collaboration, Curiosity, and Pride—guide responsibilities such as leading inbound inquiries, developing outbound strategies, negotiating contracts, forecasting, and managing CRM. The role also entails collaborating with Marketing, shaping go-to-market strategy, improving sales processes, staying aware of market trends, and ensuring Brew Digital’s offerings remain distinctive.

Brew Digital is on a growth journey and is hiring its first dedicated Business Development Manager to own a strong pipeline and drive growth across digital marketing, design, and web development, helping shape the sales function within a global tech-backed agency. The BDM will take full ownership of the sales pipeline, nurture relationships with new and existing clients, connect client needs with delivery teams, and report to the Senior Management Team as the company expands. Key responsibilities include leading responses to inbound inquiries, guiding prospects through discovery and scoping, developing outreach strategies, negotiating contracts, and accurately forecasting and reporting pipeline progress to leadership. They will manage customer relationships, deliver persuasive sales materials, ensure smooth handovers to project leads, and partner with Marketing to refine campaigns and contribute to go-to-market strategy. The role also requires staying ahead of market trends and competitors to keep Brew Digital’s offerings distinctive, while upholding the company’s values of integrity, collaboration, curiosity, and pride.

The role involves configuring and troubleshooting cloud/virtualized infrastructure, software, and operating systems for clients, with in-depth administration and issue resolution aligned to SLAs. It includes day-to-day management of OS, applications, databases, backups, automation, and serving as a technical and client escalation point while tailoring services to client needs and quality standards. Responsibilities encompass service excellence, problem identification and resolution, clear communication, and analytical decision-making, with strong AWS knowledge across services such as EC2, RDS, EKS, ECS, EFS, WAF, ELB, and Lambda. It also covers configuring and maintaining applications (notably Jira/Confluence, GitLab, Harness, Sonarqube, Adaptavist products), as well as OS/storage, web servers, networking and security, and infrastructure as code using Ansible and Terraform. Additionally, it involves database design and management, using virtualization and cloud technologies to provide resilient infrastructures, and identifying risks with contingency plans.

The role is for an associate software developer in Athens on a 15-month fixed-term contract to cover a teammate’s parental leave. It’s an opportunity to contribute to impactful projects and collaborate with a skilled, supportive team, ideal for someone passionate about building robust software solutions. The role is within Adaptavist’s Development Services team, delivering novel business solutions for clients across ecosystems such as Atlassian, monday.com, Gitlab, and AWS. Responsibilities include collaborating with project team members via Slack, email, and Jira tickets, and ensuring adherence to quality practices. Engineering duties cover designing, writing and testing solutions, complex problem solving, code peer reviews, automated tests, troubleshooting builds and deployments, and documenting technical designs, with involvement in support escalation.

The Senior Solution Engineer at The Adaptavist Group engages with clients in a consultative, cross-stakeholder manner to discover challenges and propose solutions, using technical service knowledge to guide discussions and move opportunities forward with Account Management and delivery teams. They collaborate on solution architecture, attend sales calls from a technical perspective, conduct deep technical discovery, develop problem statements, craft solutions, and expand reach in key accounts by positioning additional products and services across the Adaptavist Group while gaining expertise in at least one practice (Cloud, ITSM, DevOps, Agile, Work Management). The role aims to drive client retention by maintaining trusted-advisor status through high-level business conversations and identifying future opportunities within practices. In addition to technical work, they coordinate with colleagues on customer solution proposals, participate in quarterly business reviews, leverage CRM to track interactions and plan strategic actions, and assist in expanding in key accounts and campaigns. They also handle customer advocacy by delivering demonstrations of Adaptavist solutions and partners (predominantly Atlassian, GitLab and AWS), participating in industry events, providing thought leadership, supporting marketing campaigns, and conducting competitor analysis to plan tactical actions and ensure delivery meets the agreed problem statement.

The role is a Customer Success Manager who orchestrates the end-to-end customer lifecycle—from onboarding to value-based renewals and expansions—by linking the customer’s objectives to our solution. The job covers post-sales management across a portfolio of strategic accounts, with the primary objective of building trust-based relationships that drive adoption, retention, and account expansion. Key collaboration includes cross-functional teams—New Business, Implementation, Professional Services, Customer Success, Account Management, and Marketing—each contributing to retention, NDR, adoption, ARR growth, and CSAT. Responsibilities include managing a portfolio through onboarding, adoption, and renewal planning; coordinating trainings and executive reviews; monitoring health signals and mitigating churn; and driving cross-sell and upsell with the AM. They also optimize workflows and reporting to increase adoption and executive visibility, and use the Before–Negative Consequences–After–Positive Outcomes framework for consultative discovery that links challenges to measurable results.

- The role is Senior ITSM Technical Consultant, an architect who designs ITSM solutions using Jira Service Management, Assets, Assets Data Manager, and Opsgenie, with room to expand to new platforms as the company grows. - The week involves discovery, whiteboarding, and deep configuration to create integrations and proposals that win client trust, guiding engagements from start to finish and improving the playbook. - You will collaborate with clients to gather requirements, advise using ITIL-based ITSM/ESM best practices, develop high-level architecture, and tailor delivery approaches, including adapting to client needs. - You will configure advanced technical solutions such as assets management, system integrations, and automation, and support practice development, upskilling, and exploration of emerging products like ServiceNow; you will also contribute to pre-sales and travel for key meetings. - In delivery, you will configure Atlassian solutions (portals, workflows, automation, asset schemas, API connectors), implement core ITIL processes (requests, incidents, changes, problems), deploy more advanced ITSM systems around assets or event/incident management with Opsgenie/Assets, integrate with REST APIs, and occasionally manage migrations.

The Senior UX Researcher role centers on guiding product direction across multiple teams by leading high-impact research and driving evidence-based decisions at strategic and tactical levels, while mentoring others. You will work with cross-functional stakeholders—Product, UX, Engineering, and Leadership—to ensure solutions are usable, valuable, and aligned with real customer needs. This position suits someone who values autonomy, enjoys tackling complexity, and wants their work to shape product roadmaps and long-term strategy. Responsibilities include conducting meaningful and foundational/strategic research, translating insights into actionable recommendations, developing deep domain expertise, championing user-centricity, mentoring junior researchers, and collaborating with UX designers. You’ll also manage multiple projects, coordinate internal and external research resources, produce compelling deliverables and presentations, and help develop research operations such as participant recruitment and continuous improvement initiatives.

The role is an Atlassian Technical Consultant who helps customers get the most from Jira, Confluence, Bitbucket and related tools (e.g., Slack) by integrating systems, automating processes, and driving efficiencies. Responsibilities range from expert guidance and solution design to hands-on product setup, migrations, upgrades, and performance tuning, with involvement in pre-sales through solutions, estimates, and proposals. The position requires maintaining and improving knowledge of the Atlassian product suite and related technologies, and using Slack and other collaboration tools, with regular communication to a range of stakeholders. Core activities include Atlassian solution consultancy—gathering requirements, researching and presenting solutions, making recommendations—participation in pre-sales, internal knowledge sharing, and some travel to client sites. At implementation and delivery, responsibilities cover installations, upgrades, migrations, custom design (workflows, plugins/scripts, configurations), database administration and querying, scripting in Groovy and Python, REST API web integration, and system administration on Linux and Windows.

The Senior Solution Engineer at Adaptavist Group will engage with clients across all levels using a consultative approach to identify challenges and propose solutions, requiring deep technical knowledge and strong relationship-building to move opportunities forward with sales and delivery teams. The role centers on solution architecture and sales support, including collaborating with Account Managers and Sales, attending technical sales calls, performing in-depth technical discovery, developing problem statements, and crafting solutions to expand reach in key accounts. The person will engage with communities and gain deep knowledge in at least one practice area (Cloud, ITSM, DevOps, Agile, Work Management) and drive future opportunities while maintaining trusted-advisor client retention. Collaboration duties involve helping stakeholders develop technical solutions, expanding in existing key accounts, coordinating on solution proposals, participating in quarterly business reviews, and using the CRM to analyze accounts and plan strategic actions. Customer advocacy includes supporting marketing, leading customer demonstrations (with partners like Atlassian, GitLab, AWS), participating in events and retrospectives, providing thought leadership, seeking business development through competitor analysis, and ensuring delivery addresses the agreed problem statements.

The role is a Software Engineer for ScriptRunner for Jira Cloud, focused on designing, building, and improving features and supporting continuous delivery in a hands-on, collaborative Agile environment. You'll develop new features, enhance existing ones, and contribute to standups, retrospectives, code reviews, and pair programming, helping shape how the software is built and run. Your responsibilities include researching, designing, and documenting solutions to customer requirements within Atlassian’s Connect and Forge platforms. You will build, test, and deploy serverless applications and business logic, and define scalable, fault-tolerant, high-availability systems, while creating automated build and deployment pipelines. You will monitor, debug, and improve system performance using logs and metrics to identify issues and drive improvements, and collaborate in Agile ceremonies and peer reviews to influence technical decisions and team practices.