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SmartBear builds quality software with SmartBear AI and serves over 16 million developers at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Senior Director of Revenue Enablement will lead the revenue enablement function, partnering with Sales, Marketing, Product, and Customer Success to design scalable strategies, programs, and resources that boost efficiency, revenue, and customer engagement, and will oversee the sales enablement team. Key responsibilities include developing an overarching revenue enablement strategy, delivering training and coaching, creating and curating content like case studies and playbooks, optimizing GTM tools and CRM, cross-functional collaboration, and defining KPIs with regular leadership reporting. Qualifications include 8+ years in enablement in SaaS/tech with 2+ years leading a sales enablement team, deep knowledge of sales methodologies (SPIN, MEDDIC, Challenger), experience with CRM and GTM tools (Salesforce, MindTickle, Outreach, Gong, Terret, PlanHat), and strong communication and analytical skills in fast-paced environments. Why join SmartBear: opportunities for career growth, an inclusive culture, and transparent pay with a base salary range of $156,660–$170,480 plus performance bonuses and equity, along with benefits and hybrid work options.

SmartBear emphasizes building great software starts with quality, offers SmartBear AI solutions, and is trusted by over 16 million developers across 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Renewals Specialist role is focused on customer retention and revenue growth by managing end-to-end renewal cycles for a defined portfolio, developing trusted advisor relationships, and uncovering expansion opportunities through proactive engagement and value-driven conversations. Responsibilities include owning the full renewal lifecycle, strategically engaging customers to align SmartBear solutions with their objectives, driving usage to maximize license utilization, and collaborating cross-functionally with Sales, Customer Success, Finance, and Support while monitoring health signals. Ideal candidates have 1–2 years in a customer-facing role, a bachelor’s degree or equivalent, preferably experience in software/SaaS, and strong communication, analytical, and multi-tasking abilities. The company highlights a growth-focused, inclusive culture guided by People & Culture, emphasizes ethical practices and social responsibility, and offers total rewards including base salary plus on-target commission (estimated at $80,000), strong benefits, flexible time off, and hybrid work options across a global office footprint.

SmartBear emphasizes quality software and AI-driven visibility and automation, serving over 16 million developers across 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. They’re hiring a Major Account Executive to acquire and grow enterprise customers, introducing SmartBear’s software quality and development solutions to large engineering, IT, and DevOps teams to modernize the software development lifecycle and scale delivery. Responsibilities include enterprise acquisition, driving new business from outbound to close, understanding technology landscapes to advise engineering and IT leaders, cross-functional collaboration with Sales Engineering, Marketing, Product, and Customer Success, and solution positioning against legacy vendors and emerging competitors. Requirements include 5–7 years of sales experience with at least 2 years closing large, complex enterprise deals (ideally in SaaS, DevOps, developer tools, or enterprise software), ability to build pipeline for Fortune 1000 organizations, familiarity with Salesforce, Outreach, and LinkedIn Sales Navigator, a self-starter mindset, and a Bachelor’s degree or equivalent. SmartBear emphasizes growth, an inclusive culture, ethical practices, and a total rewards package with an estimated annual cash compensation around $150,000 (base plus on-target commission), plus benefits and hybrid work options.

SmartBear is a software quality company with a global footprint and millions of users across thousands of organizations. The Senior Accountant, Revenue will manage end-to-end global revenue accounting (NetSuite ARM, reconciliations, forecasting, and audit readiness) and serve as a cross-functional partner to Sales, Legal, FP&A, and Corporate Reporting to ensure accurate revenue recognition and scalable processes. Key duties include full-cycle revenue processing in NetSuite ARM, maintaining product data, regular revenue reporting, SSP analysis, ecommerce reconciliations, and related general ledger entries, while also supporting forecasting, audits, and automation initiatives. Qualifications require a bachelor’s in accounting with 3+ years of revenue experience (full cycle billing to revenue recognition), strong Excel and communication skills, and the ability to manage multiple projects; a master’s degree and CPA are preferred, along with experience using NetSuite, Salesforce, Stripe, and other accounting SaaS tools. The role offers a base salary range of $90,000–$110,000 plus potential bonuses, comprehensive benefits, hybrid/flexible work options, and a culture focused on inclusion, growth, and collaboration.

SmartBear emphasizes quality-driven software with AI-powered visibility and automation, trusted by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Solutions Engineer role offers a collaborative environment with no quotas or cold calling, ongoing tools and training, and exposure to innovative software through webinars, tradeshows, and product releases. Responsibilities include serving as a trusted technical advisor, conducting technical discovery, delivering tailored demos, guiding proofs of concept, supporting RFIs/RFPs, and collaborating with Sales, Product, Marketing, and Customer Success, with about 5% travel for industry events. Requirements include 2+ years in a solutions or sales engineer role, the ability to explain technical concepts to varied audiences, familiarity with UI and API test automation (Selenium, Playwright), CI/CD and Git, programming with JavaScript or Python, cloud platforms, networking/security, and experience supporting pre-sales engagements. SmartBear offers a competitive total rewards package (base salary plus on-target commission) with an estimated annual cash compensation of $105,000–$120,000 USD, along with comprehensive benefits, flexible time off, hybrid work options, and a global, inclusive culture.

SmartBear emphasizes quality software and AI-enabled solutions, serving over 16 million developers at 32,000+ organizations, and aims to be the trusted independent testing layer in an AI-powered software ecosystem. The Vice President of AI Ecosystem Partnerships will lead end-to-end partnership strategy for autonomous application testing, report to the SVP of Channel, and build strategic partnerships with AI-driven code, workflows, and applications, owning the lifecycle from strategy through deal execution, product integration, and launch. Key responsibilities include defining and executing the partnership strategy within the AI code-generation ecosystem, establishing revenue-driven partnerships with platforms such as Anthropic, OpenAI, Cursor, Windsurf and other agent-based ecosystems, and positioning SmartBear as the neutral testing authority while managing relationships and deal execution. The role requires 12+ years in SaaS/AI partnerships, a track record of sourcing and closing complex partnerships, executive presence, and the ability to operate in ambiguous markets; preferred experience includes AI code-generation tools, autonomous agents, testing/DevOps, and shaping category narratives. SmartBear promotes a collaborative, inclusive culture with growth opportunities and a compensation package including base salary of $350,000–$375,000 plus performance bonuses and equity (if eligible), plus benefits and hybrid work options.

SmartBear emphasizes quality software and AI-powered automation through HaloAI, aiming to accelerate high-quality software delivery, and is trusted by over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Junior Software Engineer role focuses on building new and ongoing products, including Agentic AI offerings, across API Design and Management, Testing and Observability, with full-stack responsibilities on back-end services and front-end interfaces to ensure a strong end-user product experience. Responsibilities include building and maintaining back-end services exposing Generative AI capabilities, rapidly validating new use cases, conducting code reviews, delivering working code on time, and iterating designs based on user feedback. Requirements include 1+ year of production software development, solid understanding of HTTP/REST and client/server architecture, ability to tackle ambiguous requirements, strong communication in English, and a mindset of intelligence, humility, and hard work. Perks include high-priority visibility to the CEO and CTO, commitment to diversity and inclusion, hybrid work options, equal opportunity employer with pay transparency, and a base salary range of $110,000–$130,000 plus benefits and professional development.

SmartBear delivers complete visibility with tools like TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, trusted by over 16 million developers at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Sales Development Representative (SDR) role in Somerville, MA involves following up on inbound leads, conducting high-volume outreach (60–100 activities per day), and partnering with Account Executives to generate pipeline and targeted outbound campaigns, with the potential to be promoted to Account Executive within 12 months. You’ll work with an extensive tech stack (Salesforce, Outreach, ZoomInfo, Gong, LinkedIn Sales Navigator, 6sense, Drift, AppAnnie, and more) and receive ongoing coaching and training from leadership and peers. SmartBear prioritizes an inclusive, people-first culture, celebrates diversity, supports work-life balance with flexible time off and hybrid options, and maintains its headquarters in Somerville with offices around the world. The role offers base salary plus on-target commission, with estimated annual cash compensation of $50,000–$60,000, along with a comprehensive benefits package and total rewards designed to support career growth.

SmartBear emphasizes quality in software and provides visibility and automation tools, trusted by more than 16 million developers across 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The company is hiring an Account Executive II to drive New Business, expand penetration within existing clients, and help customers integrate SmartBear into their software development processes. Requirements include 1–3 years of software sales with a quota, outstanding communication skills, a self-starter attitude, and preferred experience with LinkedIn Sales Navigator, ZoomInfo, Salesforce, and Outreach, plus a bachelor’s degree. Why join: opportunities for career growth, a collaborative and inclusive culture led by a People and Culture team, and benefits such as flexible time off and even birthday time off, with offices worldwide and industry awards. Compensation comprises base salary plus on-target commission, with an estimated annual cash compensation around $120,000, and hybrid work options, along with guidance to verify listings to avoid scams.

SmartBear emphasizes quality-driven software and AI-powered visibility and automation, serving over 16 million developers across 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Partner Program Admin – Atlassian Products role administers SmartBear’s Atlassian partner programs, serving as the primary operational contact for internal teams and external partners and ensuring compliance, with responsibilities for partner data, documentation, and reporting. Responsibilities include daily operations of Atlassian partner programs (onboarding, lifecycle management, compliance), maintaining partner records and contracts in internal systems and Atlassian portals, coordinating with Sales, Alliances, Finance, and Legal on transactions and renewals, and producing performance dashboards while identifying process improvements. Requirements include 2-4 years in partner operations or related roles, hands-on Atlassian product/partner program experience, strong organizational, written and verbal communication skills, CRM experience (Salesforce preferred), and a proactive, service-oriented mindset. Why join SmartBear: opportunities for career growth, an inclusive culture, focus on well-being and flexible/hybrid work, commitment to ethical practices and diversity, with compensation including a base salary range of $94,500–$110,450 USD, potential bonuses, and comprehensive benefits; SmartBear is headquartered in Somerville, MA with offices worldwide and a values-driven, transparent pay philosophy.

SmartBear offers quality-driven software solutions with AI capabilities and is trusted by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Customer Marketing Manager role focuses on driving customer advocacy and lifecycle marketing to deepen engagement and elevate the customer voice, collaborating across Marketing, Product, Sales, and Customer Success to deliver impactful campaigns and experiences. Responsibilities include designing and executing advocacy, lifecycle, and expansion programs; leading initiatives like Customer Advisory Boards, Customer Awards, case studies, and reference programs; integrating customer storytelling into campaigns and product marketing; and creating targeted communications using segmentation and analytics. Requirements include 4–6 years in SaaS customer or lifecycle marketing, proven success building advocacy programs, strong writing and storytelling skills, hands-on experience with marketing automation and CRM tools, a data-driven mindset, and solid collaboration and project management abilities. The company emphasizes growth opportunities, an inclusive culture, pay transparency, and total rewards including base salary with potential bonuses, listing a base salary range of $95,000–$110,000, along with global offices and comprehensive benefits.

SmartBear emphasizes quality software and HaloAI-driven visibility and automation, serving 16 million developers across 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Senior Financial Analyst for Zephyr in the Atlassian Marketplace will provide data-driven financial analysis and forecasting for Zephyr products, inform strategic investments, pricing, and retention, and collaborate with GTM, product, and engineering to optimize financial performance. Responsibilities include maintaining financial models for billing forecasting and ARR growth, analyzing product performance and marketplace dynamics, owning Atlassian Marketplace reporting and KPIs, and partnering with Sales, Marketing, Product, and the Atlassian Marketplace team to remove friction and inform renewals and usage insights. Requirements include 5+ years of SaaS/marketplace financial analysis, advanced Excel and financial systems skills, experience with billing and ARR forecasting, the ability to communicate insights to senior leaders, and cross-functional collaboration; knowledge of Atlassian Marketplace metrics is a plus. Benefits and compensation include career growth, an inclusive culture, hybrid work, and equal opportunity employment, with a base salary range of $90,000–$100,000 USD plus potential bonuses and total rewards, plus a generous benefits package and flexible time off.

SmartBear is seeking a VP of Product Management to lead its Atlassian-based test products—Zephyr Scale, Zephyr Squad, and QTM4J—owning strategy, growth, and execution within the Jira-centric ecosystem. The role will define the long-term product strategy for the Atlassian test portfolio, drive adoption and marketplace growth, own roadmap prioritization, lead PMs, and collaborate with Atlassian, GTM teams, and customers and ecosystem stakeholders. Requirements include 10+ years in product management with leadership, experience in platform ecosystems or marketplaces, strong GTM and growth instincts, cross-functional and external collaboration, with Atlassian ecosystem experience strongly preferred and testing or enterprise workflow experience a plus. The Atlassian ecosystem is a critical growth engine for SmartBear, and the role aims to ensure alignment and value delivery for Jira-based workflows, with a flexible remote/hybrid work arrangement and a base salary range of $215,000–$240,000 plus performance bonuses and equity where eligible. SmartBear emphasizes an inclusive culture, global offices, awards, equal opportunity employment, and a focus on total rewards, professional development, and a collaborative, people-centered environment.

SmartBear focuses on quality, delivering visibility and automation to help teams ship high-quality software, trusted by over 16 million developers at more than 32,000 organizations including Adobe, JetBlue, FedEx, and Microsoft. The Manager, Customer Success role in Somerville, MA (Hybrid) leads 4–6 locally based CSMs to drive retention and customer value, translating CS strategy into scalable execution and aligning with Sales, Product, and Operations. You will build and coach a high-performing CSM team, manage goals and career development, advance team maturity, own renewal forecasts and risk mitigation, improve early risk detection, partner with Sales/Renewals, and serve as the frontline CS leader for the Boston office while influencing roadmap. Requirements include 6–8+ years in Customer Success or similar SaaS roles, 2–4+ years leading CSMs with renewals accountability, a proven track record in retention and value realization, strong coaching and data-driven decision making, and experience in global/matrixed environments with excellent communication. SmartBear emphasizes growth, an inclusive culture, equal opportunity employment, and transparent pay with a total rewards package; the role offers base and on-target commissions with an estimated annual cash compensation of $149,000–$165,000, plus benefits and flexible hybrid options.

SmartBear offers AI-powered visibility and automation to improve software quality and is expanding its Swagger API Testing business, trusted by millions of developers and thousands of organizations. It’s seeking a hands-on Director of Product Management to own the strategy, execution, and growth of API testing tools, defining the vision and leading a small PM team while collaborating with Engineering, Marketing, Sales, Growth, and Customer Success. Key responsibilities include defining a 3-year product strategy, building a cloud-native testing approach with workflow testing, CI/CD automation, scaling, and AI-assisted testing, and driving roadmap, customer discovery, and go-to-market alignment for both PLG and enterprise segments. The candidate should have 8+ years of product management, API development/testing domain expertise, a track record of scaling cloud/SaaS products, hands-on leadership, and ability to influence cross-functionally, with preferred experience in CI/CD, test automation, developer tooling, and mentoring multiple PMs. The role offers growth, an inclusive culture, pay transparency, and a total rewards package including base salary of $170,000–$195,000 USD plus bonuses and equity where eligible, with hybrid/remote options and offices worldwide.

SmartBear emphasizes quality and uses SmartBearAI to bring visibility and automation to software development, trusted by over 16 million developers at 32,000+ organizations. The Director, IT Enterprise Applications, reporting to the VP, Global IT, leads the strategy, architecture, and multi-year roadmap for SmartBear’s enterprise applications (ERP, CRM, HRIS, GTM) and partners with senior leaders to translate business needs into scalable, secure technology solutions. They act as the solution architect for integrations across platforms such as Salesforce, NetSuite, BambooHR, and Marketo, lead large-scale initiatives from strategy to execution, and oversee post-merger system integrations and ongoing governance and delivery. Candidates should have 10+ years of IT experience (5+ years leading enterprise applications in a global environment), deep hands-on expertise with cloud ERP (NetSuite preferred), API-driven integrations, middleware (Boomi preferred), and data architecture, plus strong business acumen and executive-level communication. SmartBear offers growth opportunities and a total rewards package including base salary of $155,000–$160,000, potential bonuses and equity, a hybrid work model, and an inclusive culture committed to diversity and equal opportunity.

SmartBear emphasizes quality as the foundation for great software and provides visibility and automation to help teams deliver high-quality software faster, serving over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The Customer Success Manager role involves owning and expanding enterprise relationships, positioning SmartBear as a strategic partner, aligning solutions to customer business goals, and collaborating across the full lifecycle from onboarding to renewal. Key responsibilities include proactively engaging customers, monitoring usage and health metrics, conducting regular business reviews, acting as the voice of the customer to influence product and experience, and partnering on renewals and upsell opportunities. Ideal candidates have 3–5 years in customer success or account management in software, strong communication and analytical skills, a collaborative cross-functional mindset, and the ability to learn technical concepts quickly. SmartBear highlights growth, an inclusive culture, hybrid work options, pay transparency, and a total rewards package, with an estimated annual cash compensation (base + on-target commission) of $105,500–$115,000 USD for this role.

SmartBear delivers visibility tools like TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, used by over 16 million developers across more than 32,000 organizations including Adobe, JetBlue, FedEx, and Microsoft. The Renewals Specialist role will build enduring customer relationships, act as a trusted advisor, and drive retention and loyalty as the company experiences significant growth and global expansion. Responsibilities include strategically engaging with customers to align goals with solutions, ensuring retention and lifetime value growth, driving adoption to maximize license utilization, onboarding, and expanding accounts through needs identification and cross-selling. Requirements include 1-2 years in a customer-facing role, a bachelor’s degree or equivalent, software sales/account management or customer success experience, strong customer focus and communication, ability to consult remotely or onsite, and a collaborative team approach. SmartBear emphasizes growth, culture, and equal opportunity, offering total rewards with a base salary plus on-target commission, with estimated annual cash compensation of $80,000–$85,000, plus benefits and flexible/hybrid work options.