Zendesk is seeking a leader for its Employee Relations (ER) team in Singapore during a pivotal moment for the department, which is transitioning from a reactive to a proactive model. The role involves managing regional ER strategies, addressing employee concerns, and supporting organizational changes in collaboration with HR and legal teams. Key responsibilities include leading the local ER team, advising on employee relations issues, and implementing strategies that align with business goals. Candidates are expected to have extensive experience in labor law across APJ, exceptional interpersonal skills, and a proactive, solutions-oriented approach. The position also promotes a hybrid working model that combines in-office participation with remote flexibility, fostering a culture of diversity and inclusion.