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deep insights into the Atlassian community

Atlassian offers flexible working arrangements, allowing employees to choose their work environment—office, home, or a hybrid model—enabling better support for personal and family priorities. The company employs a global workforce and conducts virtual interviews and onboarding, reinforcing its distributed-first culture. With over 300,000 customers including major brands like NASA and IBM, Atlassian aims to empower teams through innovative software solutions while emphasizing collaboration and shared success among its employees. The sales team plays a crucial role in developing customized strategies for high-value customers, focusing on relationship-building and identifying growth opportunities in order to drive revenue. Key responsibilities include creating strategic sales plans, negotiating contracts, and collaborating with various internal teams to ensure customer satisfaction, alongside mentoring junior team members as needed.

Atlassian offers flexible work arrangements, allowing employees to work from an office, home, or a combination of both, thereby giving them greater control over personal and family priorities. The company hires globally and conducts interviews and onboarding virtually as part of its distributed-first approach. They are currently seeking a Strategic Customer Success Manager who speaks Korean to engage with customers and help them realize the value of their Atlassian investments through proactive, programmatic engagement. This role involves building relationships with C-level executives and guiding complex customers to achieve successful product adoption and expansion. The Strategic CSM will also develop success plans, ensure customer needs are met, mitigate churn, and act as the Voice of the Customer within the organization.

Atlassian offers flexible work arrangements, allowing employees to choose between working in an office or from home. They are seeking a Solutions Engineer ITSM/ESM to join their expanding team in South Korea, where the role involves directly engaging with enterprise sales teams and channel partners. The Solutions Engineer will help identify customer needs, strategize sales cycles, and facilitate compelling demonstrations and proofs of concept. Candidates should have at least five years of experience in pre-sales roles, familiarity with the ITSM/ESM domain, and fluency in both Korean and English. The ideal candidate is dynamic, collaborative, and passionate about delivering successful outcomes for clients.

The Cloud Partner Manager (CPM) role at Atlassian, based in Japan, focuses on guiding partners in the APAC region to effectively adopt Atlassian’s Cloud-based System of Work (ASoW). This position involves training partners to navigate the multi-phased journey of ASoW adoption, ensuring they are technically equipped to serve their customers' unique business needs. A key responsibility is to assist partners with cloud migration efforts and help them implement tailored solutions across various organizational teams. The role also includes collaborating with partners to launch new programs and enhance their competency in promoting Atlassian’s solutions. Overall, the CPM plays a vital role in empowering partners to drive the successful adoption of Atlassian’s platform while fostering a collaborative and innovative environment.

Atlassian offers flexible work options for its employees, allowing them to choose between working from home, in the office, or a hybrid model. The company is seeking a Solutions Engineer for ITSM/ESM to bolster its team in South Korea, catering to enterprise clients. In this role, the engineer will collaborate with enterprise sales teams and channel partners to address customer needs, strategize on sales cycles, and deliver impactful demonstrations. Ideal candidates should possess at least five years of experience in a pre-sales role with a strong understanding of the ITSM/ESM domain, along with fluency in both Korean and English. The position emphasizes collaboration, client relationship building, and a commitment to driving successful customer outcomes.