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Miro’s Professional Services supports Enterprise customers in innovating with the Innovation Workspace, via a team of strategic advisors, onboarding experts and technical account managers who work with customers to transform collaboration and innovation using agentic AI on Miro’s platform. The Technical Account Manager role partners with Enterprise clients as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models, guiding Discover–Define–Deliver initiatives and leveraging APIs, WebSDK and MCP for integrations. Responsibilities include guiding AI-driven workflow design across the lifecycle, delivering proactive optimization by monitoring platform health, usage and adoption, and supporting change management, Centers of Excellence, governance and scaling for adoption across departments. Requirements include 5+ years in relevant enterprise SaaS roles, strong technical fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, data-informed decision making, executive-level facilitation, fluency in German and English, and up to 25% travel. The engagement model is fractional, supporting up to three enterprise customers at 33/50/100% dedication, focusing on strategic vision and technical program management rather than training or custom development, with benefits like equity and learning stipends at a diverse, inclusive company culture.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers partnering to transform collaboration and innovation using agentic AI and Miro’s platform. The Technical Account Manager (TAM) role partners with Enterprise customers to maximize business value, acting as a fractional strategic advisor who guides workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models. Responsibilities include designing and evolving AI-driven workflows across Discover–Define–Deliver, architecting integration strategies with Miro’s API, WebSDK, and MCP, guiding embedding into existing systems, proactive platform optimization, change management to scale adoption, and supporting Centers of Excellence with governance and deployment, plus co-facilitating QBRs and delivering adoption analytics. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and IT ecosystems, experience with large-scale workflow optimization and change management, familiarity with AI and agentic workflows (MCP and low/no-code tools a plus), executive-level facilitation, bilingual German & English, and up to 25% travel. The engagement model is fractional (supporting up to three enterprise customers at 33/50/100% dedication) and focused on strategic advisory rather than training or custom development, with benefits such as equity, wellbeing, a WFH equipment allowance, and an L&D stipend, reflecting Miro’s diverse and collaborative culture.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers leveraging agentic AI and Miro’s platform. The Technical Account Manager (TAM) acts as a fractional strategic advisor to Enterprise customers, guiding AI-powered workflow optimization and embedding Miro into their innovation operating models to maximize business value and support Discover–Define–Deliver initiatives. Responsibilities include designing and evolving AI-driven workflows, architecting integrations via Miro’s API, WebSDK, and MCP, embedding Miro into existing systems, monitoring platform health and adoption, providing proactive optimization, and supporting change management and scaling through CoEs and quarterly business reviews. Requirements encompass 5+ years in enterprise SaaS or related consulting roles, strong technical fluency with APIs and IT ecosystems, experience with AI and agentic workflows, analytics and executive facilitation skills, travel up to 25%, and fluency in German and English, with a fractional engagement model supporting up to three customers at 33%, 50%, or 100% dedication. The role offers benefits such as equity, wellbeing programs, a WFH equipment allowance, and an L&D stipend, while Miro emphasizes diversity, belonging, and an inclusive culture across a global team and locations.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers to collaborate with customers and promote AI-powered use of the platform. The Technical Account Manager (TAM) acts as a fractional strategic advisor for Enterprise clients, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into their innovation operating models to help Discover, Define, and Deliver new products. Key responsibilities include designing AI-driven workflows across the Discover–Define–Deliver lifecycle, recommending and architecting integrations with Miro’s API, WebSDK, and MCP, monitoring platform health and adoption, and guiding change management to scale across departments and regions. Requirements include 5+ years in enterprise SaaS or similar roles, strong technical fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, executive-level facilitation skills, and fluency in German and English, with travel up to 25%. The role is a fractional engagement (supporting up to three customers at 33/50/100% dedication) with a strategic advisory focus, plus benefits such as equity and learning stipends, within a culture that emphasizes belonging and diversity.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, pairing strategic advisors, onboarding experts, and technical account managers to transform collaboration and AI-powered workflows. The Technical Account Manager (TAM) acts as a fractional strategic advisor, guiding workflow optimization, driving AI-powered adoption, and embedding Miro into customers’ innovation operating models to help top companies Discover, Define, and Deliver. Key responsibilities include guiding AI-driven workflow design across the Discover–Define–Deliver lifecycle, recommending and architecting integration strategies using Miro’s API, WebSDK, and MCP, embedding Miro into existing systems, proactive platform optimization, and supporting Centers of Excellence with governance and scalable deployment, plus co-facilitating QBRs with adoption analytics. Requirements include 5+ years in enterprise SaaS or similar roles, strong technical fluency with APIs and enterprise IT ecosystems, experience leading large-scale change management and platform adoption, familiarity with AI and agentic workflows (MCP and low/no-code tooling a plus), data-informed decision making, executive facilitation, German and English fluency, and up to 25% travel. The engagement model is fractional (supporting up to three enterprise customers at 33/50/100% dedication) and focuses on strategic advisory rather than technical support or custom development, with Miro offering benefits such as equity, wellbeing, equipment allowance, and an L&D stipend within a diverse and inclusive culture.

The Professional Services organization at Miro helps Enterprise customers achieve outcomes in the Innovation Workspace, and the Technical Account Manager (TAM) partners with these customers to maximize business value by acting as a fractional strategic advisor guiding AI-powered adoption and embedding Miro into their innovation operating models. TAM responsibilities include guiding AI-driven workflow transformation across Discover–Define–Deliver, recommending and architecting integration strategies using Miro’s API, WebSDK, and MCP, and embedding Miro into customers’ existing systems and ways of working. They also perform proactive technical optimization by monitoring platform health and adoption, drive change management and scaling across departments and regions, support Centers of Excellence, and co-facilitate Quarterly Business Reviews with adoption analytics to inform strategy. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and IT ecosystems, experience with AI, prompt engineering and agentic workflows, familiarity with MCP and low/no-code tooling, executive-facing facilitation, and fluency in German and English, with up to 25% travel. The engagement model is fractional, supporting up to three enterprise customers at 33/50/100% dedication, and Miro emphasizes a diverse, inclusive culture with a global benefits package and opportunities for growth as a visual workspace empowering teams to create the next big thing.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers leveraging agentic AI on Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers’ innovation operating models, supporting Discover, Define, and Deliver of new products and services. Key duties include guiding AI-driven workflow transformation across the Discover–Define–Deliver lifecycle, architecting integrations via Miro’s API, WebSDK, and MCP; proactive platform optimization, governance, and scaling through Centers of Excellence; and co-facilitating quarterly business reviews with adoption analytics. Requirements include 5+ years in relevant roles, strong technical fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, and fluency in German and English, plus willingness to travel up to 25%. The engagement model is fractional (supporting up to three enterprise customers at 33%, 50%, or 100% dedication) with a focus on strategic advisory rather than technical support or training, and Miro offers global benefits, a diverse culture, and information on a Recruitment Privacy Policy.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers working together to transform collaboration and innovation using agentic AI on Miro’s platform. The Technical Account Manager (TAM) role partners with Enterprise customers as a fractional strategic advisor, guiding AI-powered workflow optimization, driving adoption, and embedding Miro into customers’ innovation operating models using Miro’s API, WebSDK, and MCP. Responsibilities include guiding AI-driven workflows across Discover–Define–Deliver, recommending integration and automation opportunities, monitoring platform health and adoption, and co-facilitating Quarterly Business Reviews to track progress and outcomes. Requirements include 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and IT ecosystems, experience with AI and prompt engineering, data-driven analytics, cross-functional workshops, and fluency in German and English, with up to 25% travel. The engagement model is fractional, supporting up to three enterprise customers at 33%, 50%, or 100% dedication, focusing on strategic advisory rather than technical support or custom development, with benefits such as equity and an L&D stipend and a culture emphasis on diversity and inclusion.

The Professional Services team at Miro helps enterprise customers achieve exceptional outcomes through the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers to transform collaboration with agentic AI on Miro’s platform. The Technical Account Manager (TAM) partners with enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into innovation operating models across Discover–Define–Deliver. Responsibilities include guiding AI-driven workflow design, recommending integration strategies using Miro’s API, WebSDK and MCP, monitoring platform health and adoption, delivering change management to scale across teams and regions, and co-facilitating quarterly business reviews with adoption analytics. Requirements include 5+ years in enterprise SaaS or similar, strong technical fluency with APIs and IT ecosystems, experience with AI and agentic workflows, executive-level facilitation skills, fluency in German and English, and willingness to travel up to 25%. The engagement model is fractional, supporting up to three enterprise customers at 33/50/100% dedication, focusing on strategic advisory rather than training or custom development, and Miro offers benefits such as equity, wellbeing, equipment allowance, and a learning stipend within a global, diverse, and inclusive company culture.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers powered by agentic AI and Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers’ innovation operating models, helping them Discover, Define, and Deliver new products and services. Responsibilities include guiding AI-driven workflow design across the Discover–Define–Deliver lifecycle, recommending integration strategies using Miro’s API, WebSDK and MCP, enabling platform adoption, and coordinating change management, scaling, CoE guidance, and quarterly business reviews with adoption analytics. Requirements include 5+ years in enterprise SaaS consulting or similar, strong technical fluency with APIs and IT ecosystems, experience leading large-scale change and AI-enabled use cases, executive-facing facilitation skills, comfort with English and German, and travel up to 25%. Engagement is a fractional model supporting up to three enterprise customers at 33/50/100% dedication, focused on strategic advisory rather than training or custom development; Miro offers benefits such as equity, wellbeing, equipment allowance, learning stipend, and emphasizes diversity and inclusion.