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Zendesk is redefining how the world delivers service with a fast-growing AI product line (about $200m ARR) used by over 20,000 customers, and the BDR role targets high-growth Enterprise accounts in Australia & New Zealand to shape AI adoption for customer experience. You'll engage exec-level prospects to understand CX and AI gaps, drive high-value pipeline through targeted outbound, partner with Account Executives, Product and Marketing, qualify opportunities with a consultative approach, own your pipeline, and work on an onsite team in Melbourne three days a week. Requirements include 2+ years in sales/BDR, a competitive, resilient, self-starting mindset, curiosity for AI/SaaS and modern GTM, strong written and verbal communication, a desire for a long-term software sales career, and a bachelor’s degree is preferred. Why Zendesk: a hyper-growth AI engine, APAC GTM team, and a culture that rewards curiosity, grit, and impact, plus a hybrid model balancing in-person collaboration with remote work. Zendesk is an equal opportunity employer committed to diversity, equity, and inclusion; it may use AI or automated decision systems to screen applications, and provides accommodations for applicants with disabilities, with US applicants able to review their EEO rights.

The Enterprise Security Engineer at Atlassian is a hands-on role responsible for implementing, operating, and improving security controls across identity, endpoints, cloud, SaaS, data, and workforce technologies, turning security strategy into practical, secure-by-default controls that don’t slow the business. They partner with Enterprise IT, Corporate Engineering, SRE/Platform teams, Legal, Privacy, Product Security, and other stakeholders, participate in Atlassian’s Customer Zero initiative, and are based in Australia/New Zealand. Key duties include designing and maintaining security controls across identity, access, cloud (AWS/GCP), SaaS, and data-protection domains; remediating gaps; enabling secure baselines; conducting security reviews for new tools and workflows; and supporting cyber-related physical security integrations. The role also covers identity lifecycle, privileged access, authentication/authorization, insider risk monitoring, cloud and endpoint protection, DLP and data classification, automation, IaC/CI-CD security checks, on-call rotations and post-incident reviews, and SaaS supply chain/vendor risk assessments. Success is measured by timely delivery of tasks and deployments, reduction of security escalations, development of reliable automation, closure of posture gaps, and effective cross-functional collaboration and continuous learning.

The Enterprise Security Engineer is a hands-on role responsible for implementing, operating, and improving security controls across corporate architecture, cloud services, endpoints, identity, data, and workforce technologies, translating strategy into practical, secure-by-default measures. They collaborate with Enterprise IT, Corporate Engineering, SRE and Platform teams, Business Systems, Product Security, Legal, Privacy, and other stakeholders, and participate in Atlassian’s Customer Zero initiative to validate capabilities internally before broader adoption, based in Australia/New Zealand. The role designs, implements, operates, and maintains security controls across identity, endpoints, network, cloud (AWS/GCP), SaaS, and data protection, remediating gaps and rolling out secure baseline configurations and paved-path implementations. It includes strengthening identity and access governance, monitoring insider risk, securing service accounts and bot credentials, and implementing guardrails, DLP, and data-classification across cloud, SaaS, and endpoint environments, while contributing to security reviews for new tools. You’ll also build automation and infrastructure-as-code security checks, participate in on-call rotations and post-incident reviews, and assess SaaS supply chain and third-party risk, with success measured by timely delivery, reduced toil, improved security hygiene, and effective cross-functional collaboration.

Atlassian's mission is to unleash the potential of every team, with collaboration products like Jira, Confluence, and Bitbucket that power teamwork and help teams succeed worldwide. The role is in the Central AI Org, specifically the AI & ML Platform team, which drives AI innovation across Atlassian products and aims to deliver seamless AI experiences and a robust AI infrastructure, including a centralized search, Q&A, and conversational AI system. The AI & ML Platform Team seeks to democratize AI and ML by building horizontal capabilities and integrating with the Atlassian Data Platform so teams can develop, deploy, measure, and operate AI/ML experiences securely. As a Senior Machine Learning System Engineer, you'll develop core infrastructure enabling engineers and data scientists to build, train, evaluate, deploy, and manage ML models and pipelines, collaborating with product teams like Jira and Confluence and tackling datasets and LLM fine-tuning. You will lead projects from design to launch and deliver solutions used across Atlassian, perform code reviews and documentation, collaborate on company-wide initiatives, and mentor junior team members.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality and transform cloud and process workflows at scale. The company-upholds core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, while fostering a diverse, inclusive culture in a hybrid work environment. Lucid serves over 100 million users and counts Fortune 500 and global brands like Google, GE, Siemens, VW, NBC Universal, JLR, and T-Mobile among its customers, with rapid growth and hundreds of thousands of new users each month. The current APAC opportunity is for a strategic Business Development Representative who partners with Account Executives, uses multi-channel outreach, and develops deep product knowledge to drive deals, supported by Salesforce, Salesloft, and ZoomInfo. The role requires 6–12 months of sales or customer-facing experience, strong communication and coachability, and a hybrid Melbourne-based setup (two days in the office); preferred qualifications include SaaS experience, a track record of quotas or pipeline success, and a degree.

Atlassian offers flexible work options—office, remote, or hybrid—and hires globally wherever they have a legal entity to support employees' family and personal priorities. They are seeking a Senior Machine Learning Engineer to join the AI Context team within the broader Rovo + AI organization to build agentic LLM harnesses powering high-visibility Rovo AI features and context-aware experiences for users and AI agents. The AI Context team operates across Sydney, Melbourne, Brisbane, and the US West Coast, bringing together software engineers and ML engineers who work with Rovo + AI and product teams to deliver insights, modeling, and personalization. Responsibilities include designing, building, shipping, and operating agentic LLM harness solutions, improving production LLM quality and cost, developing evaluation capabilities, and contributing to fine-tuning and model serving while shaping long-term technical direction. The role involves navigating complex systems, proposing durable architectures, influencing technical direction across stakeholders, leading small virtual squads, coaching junior engineers, and acting as a thought partner to Engineering Managers and Heads of Engineering to help achieve key results.

Zendesk is hiring a Senior SMB Account Executive to grow its SMB base in SaaS by acquiring new customers and expanding existing relationships through data-driven prospecting and value-based selling. Responsibilities include driving top-line revenue, nurturing relationships for retention, cross-selling additional products, maintaining a robust Salesforce pipeline, delivering forecasts, and collaborating with internal teams to optimize sales strategies. Requirements include a BA/BS or equivalent, 4+ years of B2B SaaS sales or solution engineering experience with a proven track record, strong presentation and negotiation skills, prospecting and territory planning abilities, and familiarity with Salesforce and Clari. The role is hybrid, requiring some in-office presence with the schedule determined by the hiring manager, plus remote work part of the week, with Zendesk offices worldwide for in-person collaboration. Zendesk highlights equal opportunity and inclusion, notes that AI or automated decision systems may screen applications, and provides accommodations for disabilities via a designated email contact.

Zendesk is hiring a Senior Product Sales Specialist for its Employee Service division to drive growth in B2B and B2C SaaS by building strategic relationships and expanding both new and existing customer partnerships. The role combines winning deals with deep technical discovery, leading conversations with IT, HR, Facilities, and Finance to map environments, integrations, and data models, and delivering tailored demos and proofs-of-concept. Responsibilities include strategizing sales opportunities with core teams, owning pipeline and bookings, handling technical objections, empowering the regional sales team, and channeling customer feedback to product development. Must-haves include proven B2B SaaS sales experience, technical credibility in demonstrations and integrations, strategic communication with decision-makers, complex deal navigation, collaboration, and travel readiness; nice-to-haves include ITIL knowledge, platform experience, AI/automation familiarity, cross-functional service depth, and a BA/BS or equivalent. The role is hybrid with on-site and remote work, Zendesk emphasizes diversity and inclusion, AI may be used to screen applicants, and accommodations for disabilities are available.

Zendesk is rapidly expanding its AI-driven CX platform, with a $200m ARR AI business, and is seeking a BDR to drive growth across SMB, Commercial, and Enterprise accounts in Australia and New Zealand by helping clients adopt AI for customer experience. In this role, you won’t just schedule meetings—you’ll uncover real pain, build value, and influence multi-million-dollar deals from the outset. You’ll engage exec-level prospects, drive high-value pipeline through outbound prospecting, collaborate with Account Executives, Product, and Marketing, qualify opportunities with a consultative, value-led approach, and manage your pipeline while being part of a Melbourne-based onsite team three days a week. Candidates should have 2+ years in sales or business development (SMB, Commercial, or Enterprise), a competitive and resilient mindset, curiosity about AI and SaaS, clear communication, a desire for a long-term software sales career, and a bachelor’s degree is preferred. Zendesk offers a hybrid work model, the opportunity to work with advanced CX and AI technology within a high-growth APAC GTM team, and a commitment to diversity and inclusion, with AI screening possibly used in applications and accommodations available for applicants who need them.