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Atlassian supports a distributed-first work model, allowing office, remote, or hybrid arrangements and hiring globally where it has a legal entity, with interviews and onboarding conducted virtually. The Customer Success role centers on Executive Engagement and Trusted Advisor relationships with C-suite and senior executives, positioning Atlassian as a strategic partner in their digital and AI transformation journeys. It emphasizes Outcome-Driven Success, accelerating product adoption and delivering measurable business outcomes, focusing on value realization and expansion across global teams. It also covers Strategic Success Planning, leading the development and execution of Customer Success Plans with regular check-ins, QBRs, and strategic planning sessions, and Complex Program Leadership guiding multi-partner implementations. Additionally, it includes AI & Emerging Tech Enablement, Risk Mitigation, Voice of the Customer, and Cross-Functional Collaboration to deliver a seamless customer experience and maximize business value.

Atlassian’s Data Science team uses data to drive insights on AI-powered capabilities and consumption-based monetization, shaping extensibility, pricing, and value delivery for the next era of software. The team collaborates closely with Product Managers, Engineers, Researchers, Data Engineers, Marketers, Privacy, and Executives to understand how customers and partners harness data and power AI, applying various analysis and data-science techniques. Atlassians can work in an office, from home, or in a hybrid arrangement, and the company hires in any country where it has a legal entity. They collaborate on diverse product and business problems with cross-functional partners to become a trusted strategic partner through structured, clear work and by applying technical expertise, quantitative analysis, experimentation, and data-driven storytelling. Their focus includes developing hypotheses, analyzing real-world use cases and consumption patterns to inform pricing and elasticity modeling, forecasting key product metrics, shaping platform development, quantifying opportunities, identifying challenges, and communicating insights to leadership to ensure value for people, businesses, and Atlassian.

Atlassian offers flexible work arrangements, allowing employees to work in the office, from home, or a mix of both, promoting personal and family priorities. The Mobile Foundations team at Atlassian is seeking a Senior Mobile Engineer with expertise in Android and React Native to enhance mobile libraries and tools for improving developer experiences. The role involves building and maintaining tools essential for mobile engineers, contributing to the overall product quality and developer productivity across various stages of the development lifecycle. Candidates should have proficiency in React Native, Kotlin, and Java, along with experience in CI/CD pipelines, testing frameworks, and a system mindset to address challenges. Additionally, strong communication skills and the ability to collaborate with distributed teams are essential, with a preference for candidates with significant mobile application development experience.

Atlassians have the flexibility to choose their work environment, whether in an office, from home, or a hybrid model, allowing them to balance personal and family commitments. The company hires globally, conducting virtual interviews and onboarding, which supports its distributed-first approach. The role entails designing, building, and shipping impactful iOS features for teams to enhance collaboration on their mobile devices using Swift. Responsibilities include translating UX/UI designs, optimizing app performance, and implementing AI-driven functionalities while maintaining high test coverage and conducting code reviews. Collaboration with various teams, engaging with customers, and keeping documentation updated are also essential duties.

Atlassians have the flexibility to choose their work environment, whether in an office, remotely, or a hybrid of both, which helps them manage personal and family responsibilities. The company conducts virtual interviews and onboarding, allowing for recruitment from any country where they have a legal entity, specifically targeting candidates in Australia and New Zealand for this role. The position focuses on developing impactful Android features that enhance team collaboration through a fast, reliable, and secure app, leveraging AI-driven capabilities. Developers are expected to utilize Kotlin to create clean, test-driven code, optimize app performance, and ensure reliability via crash monitoring. Collaboration with various teams, user engagement for feedback, and maintaining technical documentation are also crucial aspects of the role.

At Atlassian, employees can choose their work environment, whether in an office or remotely, allowing greater flexibility in balancing personal and family needs. The company hires globally, including establishing legal entities in various countries. Senior Support Engineers are vital in providing advanced support for enterprise customers, particularly those transitioning from on-premise products to Atlassian Cloud. They troubleshoot technical issues, offer assistance through various channels, and handle escalations, leveraging their expertise and collaboration skills. Additionally, these engineers are expected to identify trends for improvement, advocate for customer needs, contribute to documentation, and occasionally work during weekends, all while supporting Japanese-speaking customers.

Atlassian offers flexible work arrangements, allowing employees to choose between office work, remote work, or a hybrid model to better manage personal responsibilities. They are actively hiring Senior Support Engineers globally, focusing on providing advanced support to enterprise clients transitioning from on-premise Atlassian products to the Atlassian Cloud. These engineers enhance customer experiences through effective troubleshooting, technical support via various channels, and handling escalations using their expertise. Responsibilities also include performing case reviews to identify trends for improvement, advocating customer needs for feature enhancements, and creating documentation for support teams. The role requires proficiency in both Japanese and English, along with occasional weekend shifts, as engineers engage with diverse teams and contribute to customer migration projects.