The Finance & Strategy team acts as trusted advisors guiding critical C-level decisions through insightful analyses and partnerships to support scaling the Product Roadmap and the company’s mission. The Senior Finance Manager will influence business decisions by building high-precision forecasts and complex financial models, partnering with Product & Engineering leaders to translate insights into actionable recommendations. Responsibilities include serving as the lead partner to Product Development, creating financial models for product launches (TAM/SAM/SOM, ARR targets, COGS, opEx), performing ongoing/ad hoc analyses, delivering KPI reporting, driving process improvements, and owning the budgeting and period-end close with the Controller’s group. Requirements include 10+ years of relevant experience, advanced modeling skills (Excel/Google), strong analytics and communication, leadership potential, proficiency with planning tools (Adaptive, Hyperion) and planning systems, and the ability to manage ambiguity and multiple priorities. The role offers a US base salary range of $147k-$221k with potential bonus/benefits, a hybrid work model requiring in-office presence part of the week, and Zendesk’s commitment to equal opportunity, diversity and inclusion, AI screening disclosure, and accommodations for applicants with disabilities.
