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Atlassian is seeking a Strategic Customer Success Manager who speaks Korean to enhance customer value from its products and solutions. The role involves building relationships with various customer profiles, including C-level executives, and guiding them through product adoption and expansion. Successful candidates will possess experience with SaaS business models and will be tasked with developing customer success plans, conducting regular check-ins, and addressing complex implementation needs. Atlassian promotes a flexible work environment, allowing employees to work remotely while aligning with local time zones, and emphasizes collaboration through its core value of "play as a team." The position aims to unlock sustained customer success and mitigate churn by identifying risks and advocating for customer needs within the organization.

Atlassian offers flexible work arrangements that allow employees to choose between working in an office, from home, or a combination of both. The company operates as a distributed-first organization, supporting global hiring and conducting remote interviews and onboarding. The position being discussed is for a Principal Product Manager on the Enterprise & Monetisation team within Jira Service Management, primarily based in Australia or New Zealand, with some flexibility for remote work. Key responsibilities include integrating Jira Service Management into Atlassian's broader System of Work, defining product strategy, and managing various projects aligned with the company's Enterprise strategy. The role emphasizes strong communication skills, strategic thinking, and the ability to balance user needs with business objectives while fostering alignment among stakeholders.

Atlassian offers flexible work arrangements, allowing employees to choose where they work, whether in an office, from home, or a hybrid model, thereby enhancing their control over personal and family commitments. The company operates globally, conducting virtual interviews and onboarding processes, as it collaborates with over 300,000 customers, including notable organizations like NASA and Coca-Cola. Atlassian fosters a team-oriented culture, emphasizing collaboration, support, and shared successes among employees who work with the company rather than for it. The sales team has significant earning potential due to a robust enterprise market and strong customer preference for Atlassian products, with responsibilities including relationship management, contract negotiation, and collaborative strategy development. Employees in sales are expected to implement strategic plans, qualify leads, engage with C-level executives, and stay abreast of industry trends to ensure customer satisfaction and drive revenue growth.

Atlassian offers flexible work options, allowing employees to choose between office-based, remote, or hybrid work environments to better balance their personal and professional priorities. The company seeks to fill a Principal Machine Learning Engineer position within the FinOps Insight team, which focuses on financial efficiency and informed decision-making. This role involves developing and implementing advanced machine learning algorithms for financial insights, including anomaly detection and forecasting. The successful candidate will work collaboratively with data engineers and cross-functional teams to ensure effective data management and integration of AI insights into business operations. Additionally, the role emphasizes the importance of MLOps best practices and fostering a culture of learning within the engineering team.

Atlassian is seeking an AI Solutions Sales Executive to enhance their Artificial Intelligence offerings in collaboration with Account Executive teams. The role involves providing strategic leadership to customers on workforce transformation through AI solutions, and requires strong collaboration with sales, engineering, product, and marketing teams for successful change management. Candidates should have a background in sales, a solid understanding of AI trends, and excellent prioritization skills for maximizing territorial impact. Key responsibilities include executing the go-to-market strategy, developing tailored territory plans, leading the sales cycle, and maintaining relationships with senior-level clients. Atlassian offers flexibility in work location, promoting a distributed-first approach, and conducts interviews and onboarding virtually.

Atlassian is seeking a passionate engineer to join their growing Site Reliability Engineering (SRE) team, which manages the compute infrastructure for Confluence and Jira Cloud. The role involves deep engagement with tools and automation to enhance service reliability for customers. The position offers flexibility in work location, allowing employees to choose between office, remote, or hybrid arrangements. The company embraces a distributed-first approach, conducting interviews and onboarding virtually across various countries where they have a legal presence. Ideal candidates should have knowledge of modern cloud infrastructure, programming skills, and a commitment to improving service reliability, performance, scalability, and cost efficiency.

Atlassian offers flexible work arrangements, allowing employees to work from home, in the office, or a combination of both, supporting personal and family priorities. The company is seeking a Principal Developer Solutions Consultant to design and implement AI solutions using Atlassian's Forge platform and Rovo. This role involves guiding customers on AI solution development, enhancing team workflows, and communicating the potential of AI agents. Key responsibilities include solution design, development of Rovo agents, project management, and collaboration with various teams while mentoring junior developers. Candidates should possess extensive experience with Atlassian Forge, a deep understanding of AI concepts, strong programming skills, and excellent problem-solving and communication abilities.

Atlassian offers flexible work arrangements, allowing employees to work in an office, from home, or a combination of both, which enhances their ability to manage personal and family priorities. The company conducts interviews and onboarding virtually as part of its distributed-first approach and can hire globally wherever they have legal entities. The role of the Information Security Incident Commander is crucial, serving as the central coordinator during security incidents and ensuring alignment of incident response strategies. Responsibilities include engaging with various stakeholders, leading incident calls, documenting efforts, and translating technical communications for non-technical audiences. The position will primarily support Australian core business hours and involves participating in preparations and reviews related to security incidents.

Atlassian offers flexibility in work arrangements, allowing employees to choose between office, remote, or hybrid setups to better balance personal and professional priorities. The company is open to hiring globally and conducts interviews and onboarding virtually as part of its distributed-first approach. Currently, they are seeking Senior Principal Engineers for the Platform Engineering Organization, which is responsible for significant transformations within the company. These roles involve tackling complex architectural challenges and aligning technical solutions with company objectives while leading multi-year projects. Responsibilities include shaping technical direction, collaborating with other leaders, fostering cross-team collaboration, and mentoring fellow engineers to advance engineering culture and operational excellence.