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deep insights into the Atlassian community

Atlassian is seeking a Senior Product Manager to enhance the Jira product and further its mission of maximizing team potential. The role involves driving product development and functionality delivery while collaborating with customers to create desirable products. Candidates are expected to have previous experience in product management, strong prioritization skills, and the ability to make data-driven decisions. Effective communication and relationship-building across teams are crucial for aligning product goals with business objectives. Atlassian offers flexible work options and values a deep understanding of customer needs, encouraging a culture of customer-centricity.

The role of Senior Engineering Manager is fully remote but requires the candidate to be based in the India Time Zone, overseeing a team of 12-15 frontend engineers. This position is part of the Commerce Engineering Team, tasked with building a new billing and subscription engine for Atlassian's cloud products while migrating customers from the existing platform. The role involves ensuring high-quality frontend UI services that are integral to the billing infrastructure, meeting customer needs rapidly. Responsibilities include managing technical leads, collaborating with engineering, design, and product management, and ensuring software delivery is predictable and of high quality. Additionally, the manager will focus on team growth, strategy development, and project management to support seamless integration of the new billing platform.

Atlassian is seeking a Senior Recruiter for its R&D Talent Acquisition team, specifically targeting eligible candidates in India. The company offers flexible work arrangements, allowing employees to choose between office, remote, or hybrid work styles, providing them with the freedom to balance personal and professional commitments. As a Senior Recruiter, the role involves overseeing the entire recruitment lifecycle, sourcing candidates, and enhancing the company's employer branding. Collaboration with hiring managers and participation in diversity and inclusion strategies are essential components of the position, along with leveraging data for informed hiring decisions. Candidates will also engage with various internal teams to build relationships and improve recruitment processes effectively.

Atlassian offers flexible work options, allowing employees to choose between office, home, or a hybrid setup, providing them greater control over personal priorities. The company is expanding its global presence and is currently seeking a Principal Recruiter for its India R&D Recruiting team. The role involves identifying and engaging top talent in Engineering, Product, and Design while ensuring an exceptional candidate experience. The Principal Recruiter will act as a strategic partner to senior leaders, developing recruitment strategies based on market data and best practices. Additionally, the recruiter will mentor the broader team, driving innovation and scalable solutions to enhance the recruitment process.

At Atlassian, employees have the flexibility to work from the office, home, or a hybrid of both to better manage personal and family commitments. The company is expanding its operations and is seeking a Principal Recruiter for its India R&D Recruiting team to oversee the entire recruitment lifecycle. The role involves building relationships with senior stakeholders, enhancing the employer brand, and driving candidate pipelines while promoting innovative hiring strategies. Successful candidates will engage with top passive talent, utilize market data to shape recruitment strategies, and ensure an exceptional experience for all candidates throughout the hiring process. Additionally, the recruiter will identify areas for improvement and implement scalable solutions for the broader recruiting team's success.

Atlassian offers flexible work arrangements, allowing employees to choose between office, home, or hybrid work environments to better balance personal and professional priorities. The company hires globally wherever it has a legal entity, conducting virtual interviews and onboarding processes. The role of Lead Designer within the Marketplace Design team involves guiding the future direction of Atlassian's marketplace and supporting the growth of its partner community. This position requires collaboration across multiple design teams and a focus on improving customer buying experiences while boosting app adoption. The Lead Designer will also be responsible for enhancing design quality, using data-driven decisions, and contributing to broader design initiatives within Atlassian.

Atlassian offers flexible work arrangements, allowing employees to work from the office, home, or a combination of both, thereby supporting personal and family priorities. The company is seeking a Finance Transformation Manager who possesses a Finance and Accounting background and experience in Finance Transformation, to help manage transformation resources and oversee project deliverables. This role involves coaching junior team members, supporting Finance transformation programs within the SaaS industry, and delivering back-office finance transformation projects across various processes. The position requires collaboration with global teams, primarily operating on Indian Standard Time, while the company also provides remote work opportunities in India. The Finance Transformation team aims to create scalable finance operations and is looking for a candidate who can contribute to long-term strategic goals and develop innovative solutions by integrating people, processes, and technology.

Atlassian offers its employees flexibility in their work arrangements, allowing them to choose between office-based, remote, or hybrid work. The company has a distributed-first approach and conducts interviews and onboarding virtually in countries where they have legal entities. The position involves reporting to the Director of Product Compliance and joining a team focused on governance, risk management, and compliance related to Atlassian's cloud services. Responsibilities include preparing audit plans, leading internal readiness assessments, and managing external audit activities while ensuring compliance with various frameworks such as SOC 2, ISO 27001, and GDPR. The role emphasizes collaboration with technical teams and continuous process improvement to enhance compliance and operational efficiency while promoting team development and effective communication.

Atlassian offers flexible work arrangements, allowing employees to choose between working in an office, from home, or a combination of both, thereby supporting their personal and family priorities. The company is focused on its cloud-first strategy, with a goal to assist all customers in transitioning to cloud-based services, particularly through the Enterprise Migration Team. The Migration Product team develops tools that facilitate the seamless transfer of large amounts of data from server systems to the cloud, ensuring thorough migration and integration for customers' needs. As a Senior Engineering Manager, the role involves collaborating with design, product management, and architecture teams to shape product direction while mentoring and developing team members. This position also encompasses driving engineering excellence, managing scrum teams, and navigating a complex, dynamic business environment with a range of global stakeholders.

At Atlassian, employees have the flexibility to work from the office, home, or a hybrid combination, allowing them to manage their personal and professional priorities effectively. The company is seeking a Principal Recruiter to join their India R&D Recruiting team, responsible for identifying top talent in Engineering, Product, and Design. The role entails managing the recruitment lifecycle, enhancing the company's employer branding, and fostering strong relationships with hiring managers. A successful candidate will thrive in a dynamic atmosphere, promoting innovation and leveraging experience to drive effective recruitment strategies. Additionally, the Principal Recruiter will mentor other team members and provide insights to improve overall recruiting practices.

Atlassian offers flexible work options, allowing employees to choose between office, home, or a hybrid environment to better support their personal and family needs. The company is currently seeking a Principal Recruiter for its India R&D Recruiting team, who will be responsible for sourcing top talent across Engineering, Product, and Design. This role involves managing the entire recruitment lifecycle, enhancing the company's employer brand, and fostering relationships with hiring managers. The ideal candidate will excel in a dynamic environment, advocating for innovative recruitment strategies based on market data, while also mentoring the broader recruiting team. Overall, the role emphasizes collaboration and effective communication to address complex hiring needs and improve recruitment processes.

Atlassian offers flexible work arrangements, allowing employees to choose their work environment—whether from home, in the office, or a combination of both—providing them the autonomy to support personal and family priorities. The company emphasizes a distributed-first approach, conducting interviews and onboarding virtually, with remote positions available across various countries, including India. The Shield Engineering Team, which is focused on supporting developers, is currently hiring for a Shield Engineer role that involves assisting Jira Platform teams and enhancing the developer experience. Responsibilities for the Shield Engineer include resolving developer issues, analyzing support metrics, reducing support loads, and improving workflows through automation and documentation. The role requires collaboration with fellow engineers to advocate for a top-notch support experience and to address the needs of users efficiently.

At Atlassian, employees have the flexibility to work in the office, from home, or a combination of both, allowing them to balance personal and professional priorities. The company is hiring a Senior Data Analyst who is skilled in data analytics and business intelligence, with experience in customer support and analytics. Ideal candidates should possess strong applied statistics knowledge, data visualization skills, and the ability to engage with stakeholders effectively. The role involves analyzing large data sets, defining metrics, providing reporting, and collaborating with data engineers to enhance analytics infrastructure. Basic qualifications include 8+ years of experience, proficiency in tools like Tableau and SQL, and strong project management skills, with preferred qualifications in B2B or SaaS environments.

The Senior Application Engineer in Core HR Tech will collaborate with global teams to enhance technologies that support Atlassian’s HR functions, primarily utilizing the Workday platform. The role involves designing, building, testing, and deploying solutions, leveraging third-party applications and custom engineering as needed. The engineer will apply their deep technical experience in HR technology to lead projects and assist team members with complex challenges. Responsibilities include ensuring the quality of deliverables, driving improvements in technical processes, and mentoring team members. Additionally, the engineer will work with product and business teams to define project roadmaps, hold vendors accountable for their services, and share best practices across engineering teams.

Atlassian is seeking a Senior Recruiter to join their R&D Talent Acquisition team, with eligibility for candidates based in India. The company offers flexible work arrangements, allowing employees to work from an office, home, or a combination of both. The role involves managing the complete recruitment lifecycle, including sourcing candidates, enhancing employer branding, and collaborating with hiring managers. Additionally, the Senior Recruiter will focus on diversity and inclusion strategies while using data to inform and influence hiring decisions. The position is fully remote, and interviews and onboarding are conducted virtually as part of Atlassian's distributed-first approach.

Atlassian is seeking an experienced Senior Talent Sourcer to join its Talent Acquisition team in India, focusing on hiring for various fast-growing teams. The Sourcer will play a vital role in building sourcing strategies and pipelines for commonly hired, leadership, and hard-to-fill roles. This position involves leveraging creative methods and unconventional channels to identify and engage top tech talent, while promoting recruiting best practices. Atlassian offers flexible work arrangements, allowing employees to work from home or an office, and emphasizes virtual interviews and onboarding. The role provides an opportunity to thrive in a fast-paced environment, contribute to team success, and stay updated on talent market trends while collaborating with a global team.

Atlassian is seeking an experienced Senior Talent Sourcer to join its Talent Acquisition team in India, focusing on hiring for various fast-growing teams. The role involves developing sourcing strategies for leadership and hard-to-fill positions and engaging top tech talent through innovative methods. Candidates will leverage online resources and social media to build a robust candidate pipeline and contribute to a dynamic work environment while maintaining organization and hitting targets. Atlassian promotes a flexible work culture, allowing employees to choose their work location, and embraces a distributed-first approach in its hiring and onboarding processes. The team values collaboration, data-driven ideas, and continuous improvement to enhance the hiring workflow and overall success of the company.

Atlassian is seeking a Senior Talent Sourcer to join their Talent Acquisition team in India, focusing on hiring for various fast-growing teams. In this role, the Sourcer will develop effective sourcing strategies, engage top tech talent, and create pipelines for leadership and hard-to-fill positions. The company's flexible work environment allows employees to choose where they work, whether in an office or remotely, with virtual interviews and onboarding processes. The position involves using innovative sourcing methods and online resources to attract candidates, while also collaborating closely with recruiters and the hiring community. Atlassian emphasizes teamwork, data-driven decision-making, and a commitment to continuous improvement in their hiring practices.

Atlassian offers its employees the flexibility to choose their work environment, whether it's in an office, remotely, or a mix of both. The company prioritizes employee control over personal and professional commitments and hires globally where they have legal entities. Virtual interviews and onboarding reflect their distributed-first approach. The role described involves exploring innovative recruitment methods, utilizing various online platforms for talent sourcing, and creatively engaging both active and passive candidates. Additionally, the position requires problem-solving skills, industry knowledge, and collaboration with the branding team to build strong talent pipelines.

At Atlassian, employees have the flexibility to choose their work environment, whether it's in an office, from home, or a mix of both. The company supports a distributed work culture, allowing hiring from any country with a legal entity, and conducts interviews and onboarding virtually. Employees are responsible for building and shipping features in a scalable, cross-geo environment while collaborating with experienced professionals across various roles. Code review practices emphasize readability, testing, documentation, security, and performance, while team members are encouraged to mentor each other through knowledge-sharing sessions. The role also involves participating in Agile development processes, including daily stand-ups and sprint planning.

At Atlassian, employees have the flexibility to choose their work environment, whether in an office, from home, or through a hybrid model, which allows them to better manage personal priorities. The company operates as a distributed-first organization with virtual interviews and onboarding, hiring talent globally where they have a legal presence. They are seeking a Senior Full Stack Software Engineer based in India, focused on fostering improvements for their engineering teams. This role is part of a unified R&D team working on key initiatives to enhance cloud services and products like Jira, Confluence, Trello, and Bitbucket. The position involves guiding technical direction, collaborating with various teams, writing reliable code, addressing production issues, contributing to code reviews, and mentoring colleagues to elevate their skills.

Atlassian offers flexible working arrangements, allowing employees to choose between working in the office, from home, or a hybrid of both, which supports their personal and family needs. The company hires globally and conducts virtual interviews and onboarding as part of its distributed-first approach. The Senior Engineering Manager role involves being a technical leader and people manager for a team of 10-18 engineers, responsible for guiding technical decisions and managing project delivery. Key responsibilities include inspiring innovation, supporting critical projects, and participating in hiring and budgeting processes. The position emphasizes collaboration, mentorship, and creating an open culture while engaging in technical discussions and decision-making.

SmartBear offers visibility tools for developers, trusted by over 16 million professionals across 32,000 organizations, including major names like Adobe and Microsoft. Zephyr Enterprise, part of SmartBear's product lineup, is evolving to better meet user needs while maintaining its market leadership in test management. The company is seeking a Senior Software Engineer to address customer escalated issues, requiring strong debugging skills and experience in Java 8 or higher. Candidates should have 4-7 years of relevant experience and must be ready for on-demand support and rotational shifts. SmartBear values a diverse and supportive workplace, promoting ethical practices and career growth while embracing individual differences.

At Atlassian, employees have the flexibility to work either from the office, home, or through a hybrid model, allowing them to manage personal and family commitments effectively. The Talent Acquisition Enablement Team focuses on improving operational efficiencies and enhancing the effectiveness of the Talent Acquisition (TA) team, and they are seeking an experienced TA Program Manager for this purpose. The ideal candidate will excel at creating order, championing delivery excellence, and fostering teamwork while driving initiatives that influence TA success. Key responsibilities include optimizing the use of TA systems and tools, enhancing sourcing practices, and managing both routine and transformative initiatives. Additionally, the Program Manager will build relationships across teams, manage vendor partnerships, and collaborate with leadership to prioritize and execute critical TA initiatives.

Atlassian offers flexible work arrangements, allowing employees to choose between office, home, or a combination of both to better manage personal and family commitments. The company operates as a distributed-first organization, enabling hiring across any country with a legal entity and conducting virtual interviews and onboarding. Employees are tasked with building and shipping features in a scalable, cross-geo environment while collaborating with experienced professionals from various roles. Additional responsibilities include code review for best practices, mentoring teammates, and ensuring the reliability and performance of backend services. Team members participate in Agile development processes, including daily stand-ups and sprint planning to maintain effective communication and collaboration.

Atlassian India aims to "unleash the potential of every team" through its well-known products like Jira, Confluence, and Bitbucket, which facilitate effective teamwork. The company has a flexible work policy, allowing employees to choose between working from home, in the office, or a mix of both, through a program called TEAM anywhere. The Search Platform team is crucial for enabling search capabilities across Atlassian products, providing a reliable, secure, and fast search experience. Employees in this team will tackle complex technical challenges, lead code reviews, and develop solutions that enhance enterprise knowledge through search technology. Additionally, team members are encouraged to mentor juniors and share their expertise to contribute to the overall success of the company and its projects.

SmartBear is dedicated to providing developers with the tools necessary for improving software releases, boasting trusted tools like TestComplete and Swagger that are used by over 16 million professionals in various organizations. The role of Associate Product Support Engineer involves troubleshooting technical support issues, enhancing technical skills, and ensuring customer satisfaction through effective communication and collaboration with both customers and development teams. Ideal candidates should have at least one year of customer service experience, strong problem-solving abilities, a basic understanding of web technologies, and a college degree in a relevant field. SmartBear emphasizes career growth, a positive work culture, and social responsibility, fostering a diverse and inclusive environment. The company has a global presence, with opportunities for professional development and recognition, making it a desirable workplace.

SmartBear provides comprehensive tools that enhance software development and testing, trusted by over 16 million professionals globally. The company is seeking a Customer Support Engineer with a relevant bachelor's degree and at least one year of experience, who will work part-time from their Bangalore office and engage in rotating weekend shifts. Candidates should possess strong technical communication skills, problem-solving abilities, and familiarity with web technologies and REST APIs. Responsibilities include delivering technical support, collaborating with teams to meet customer needs, and advocating for customer feedback in product development. SmartBear emphasizes career growth, team collaboration, and a culture that values diversity and well-being among its employees.

SmartBear provides visibility and tools for developers, with popular products such as TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr used by over 16 million professionals. The company is seeking an Associate Product Support Engineer to troubleshoot technical issues, improve customer support, and collaborate with development teams, while also gaining technical knowledge. Support services include self-help content and 24x7 live agent assistance, ensuring global follow-the-sun coverage. The ideal candidate should have experience in customer service, strong communication skills, and knowledge of technologies like API and JSON, ideally with a background in Computer Science or a related field. SmartBear promotes a people-centric culture, values diversity, and aims to contribute positively to the community while offering growth opportunities for its employees.

SmartBear provides essential visibility and tools for developers, supporting over 16 million users at more than 32,000 organizations, including notable companies like Adobe and Microsoft. The role of Associate Product Support Engineer involves troubleshooting technical issues, collaborating with development teams, and enhancing technical skills while focusing on customer support. The company offers robust self-help resources and global 24/7 support, emphasizing the importance of quick and effective customer service. Ideal candidates should have experience in customer interaction, strong problem-solving abilities, and knowledge of web application technologies such as APIs and JSON. SmartBear promotes a diverse and inclusive work environment, prioritizes employee growth, and is committed to ethical corporate practices and community involvement.

SmartBear provides developers with comprehensive visibility tools to improve software releases, boasting a user base of over 16 million at 32,000 organizations, including major companies like Adobe and Microsoft. The role of a Senior Information Security Analyst involves safeguarding company data, managing vulnerabilities, and enhancing overall system security through collaboration with various teams. Key responsibilities include monitoring security risks, leading vulnerability management initiatives, and integrating threat intelligence into security operations. Candidates should have at least two years of experience, strong communication skills, and technical knowledge in security practices and tools. SmartBear promotes a culture of growth and inclusivity, with a commitment to ethical practices and celebrating diversity among team members.

Atlassian offers flexible work options, allowing employees to choose between working in an office, from home, or a hybrid arrangement, promoting better work-life balance. The company conducts interviews and onboarding virtually, supporting its distributed-first model and enabling hiring in various countries where it has legal entities. Atlassian is currently seeking a Senior Data Engineer for its Go-To Market Data Engineering team, which focuses on building a data lake and managing extensive data pipelines. The role involves collaborating with business and engineering teams to provide reliable metrics and data products that aid in growth and retention strategies. Ideal candidates should be open-minded, structured thinkers who thrive in agile environments, capable of transforming vague requirements into effective solutions while being passionate about building scalable services.

At Atlassian, employees have the flexibility to choose their work environment, whether it's from home, in the office, or a hybrid approach, which allows them to better support personal and family priorities. The company hires globally where it has legal entities, with virtual interviews and onboarding processes reflecting its distributed-first culture. The principal engineer role is intended for experienced engineers who are seen as role models and mentors, responsible for tackling complex technical challenges and providing guidance to junior team members. This position involves major responsibilities, including delivering solutions, addressing architectural issues, leading code reviews, and fixing high-risk problems across multiple projects. Ultimately, the role offers an opportunity to utilize expertise to influence and elevate engineering standards within the company.

SmartBear provides comprehensive visibility tools for developers, enhancing each software release's quality and performance. The role of Account Manager at SmartBear is pivotal, requiring a relationship builder to drive success and growth through new and existing customer opportunities. Candidates should have a strong sales background, exceptional communication skills, and a proactive approach to generating leads and closing high-value deals. The company values holistic employee development, emphasizes ethical practices, and celebrates diversity within its workforce. SmartBear, headquartered in Somerville, MA, has received several industry awards and is committed to fostering an inclusive and supportive work environment.

SmartBear offers visibility and tools to enhance software development, trusted by over 16 million developers across numerous organizations, including major corporations like Adobe and Microsoft. The Account Manager position is crucial for driving the company's growth by managing relationships with valued customers and identifying new sales opportunities. Successful candidates should possess a solid sales background, strong communication skills, and the ability to engage with clients at various levels. Responsibilities include prospecting new opportunities, managing sales cycles, maintaining accurate sales data, and collaborating with other teams to ensure client satisfaction. SmartBear fosters a supportive work environment, focusing on individual growth, diversity, and ethical corporate practices, and is recognized as a top workplace with multiple industry awards.

SmartBear provides developers with tools for enhanced visibility and improved software releases, trusted by over 16 million professionals at more than 32,000 organizations, including major companies like Microsoft and Adobe. The company is seeking an Associate Product Support Engineer to tackle technical support issues, enhance their technical knowledge, and promote customer satisfaction. This role includes responsibilities such as troubleshooting, collaborating with internal teams, and maintaining documentation of customer issues. Ideal candidates should have customer service experience, strong communication skills, basic technical knowledge, and a relevant degree in a technical field. SmartBear emphasizes employee growth and well-being, actively promoting diversity and ethical corporate practices while offering a supportive work environment.

SmartBear provides essential visibility and tools for developers to enhance their software releases, with trusted products used by over 16 million professionals globally. The role of Associate Product Support Engineer involves troubleshooting technical issues and collaborating with development teams to support customers effectively. Candidates should have experience with customer interactions, strong communication skills, and a basic understanding of web technologies such as APIs and JSON. SmartBear fosters a collaborative and inclusive work environment, emphasizing employee growth and well-being while adhering to ethical corporate practices. The company has received numerous awards and operates worldwide, with a commitment to diversity and equal opportunity employment.

SmartBear provides essential tools for developers, ensuring each software release is an improvement over the last, with over 16 million users across more than 32,000 organizations. They are seeking a Cloud Engineering Manager to lead and support a team of Cloud/DevOps engineers, primarily focusing on their Platform Services. The position involves collaborating across teams, managing cloud infrastructure projects, and applying Agile methodologies to optimize operations and software delivery. Candidates should have experience leading Cloud/DevOps teams, knowledge of cloud technologies such as AWS, and the ability to convert high-level requirements into actionable plans. SmartBear values diversity, holistic employee experiences, and social responsibility, with a commitment to ethical practices and continuous career growth for its employees.

SmartBear is a company that provides visibility tools for developers to enhance their software release processes, serving over 16 million users across renowned organizations like Adobe and Microsoft. They are seeking a Product Support Engineer (P2) to troubleshoot technical issues, improve customer support experiences, and gain technical skills while working with development teams. The role involves responding to customer inquiries through various channels and requires knowledge of technologies such as APIs, Kubernetes, and JSON. Ideal candidates should have 1-3 years of customer interaction experience, strong communication skills, and a background in computer science or related fields. SmartBear promotes a supportive work environment, encourages employee growth, and is committed to diversity and ethical corporate practices.

SmartBear provides comprehensive tools and support for developers to enhance their software release processes, boasting over 16 million users globally. As an Associate Product Support Engineer, you'll focus on troubleshooting technical issues, collaborating with development teams, and improving customer service through effective communication and problem-solving. Ideal candidates should have 1-3 years of customer interaction experience, a solid grasp of web technologies, and familiarity with programming languages, along with strong organizational skills. SmartBear promotes career growth, celebrates diversity, and is committed to ethical practices and social responsibility. The company is headquartered in Somerville, MA, with a global presence in countries like Ireland, the UK, Poland, and India.

SmartBear provides comprehensive visibility for developers through their widely recognized tools, including TestComplete, Swagger, and BugSnag, trusted by millions globally. The Product Support Engineer role for BugSnag involves assisting technical customers in integrating notifier libraries and solving complex issues, while working alongside development teams to enhance technical skills. BugSnag is a software stability platform that processes over 1 billion crash reports daily and helps engineering teams make informed decisions regarding feature development and bug fixing. SmartBear offers extensive support services, including self-help content and 24x7 live assistance, and emphasizes the importance of customer satisfaction and problem resolution. The company is committed to ethical practices, workforce diversity, and providing growth opportunities, while regularly celebrating its employees' achievements and fostering a positive work culture.

SmartBear provides tools for developers to enhance their software release processes, with a reputable suite of products trusted by over 16 million users globally, including major companies like Adobe and Microsoft. The Senior Product Support Engineer role for BugSnag involves assisting customers with integration and utilizing the software while developing internal tools and enhancing customer support processes. This position offers opportunities for technical growth, collaboration with engineering teams, and potential career advancement within various business areas at SmartBear. The company emphasizes a supportive work environment, valuing individual differences and promoting career development, while also committing to ethical practices and social responsibility. SmartBear, headquartered in Somerville, MA, has received numerous industry accolades and strives to create a positive impact in the tech community.

SmartBear provides tools for developers, such as BugSnag, that enhance software visibility and stability, serving over 16 million users across numerous recognized organizations. The Senior Product Support Engineer role at BugSnag involves assisting customers with technical issues, developing in-house tools, and collaborating with development teams for bug resolutions. Candidates should possess a systematic approach to problem-solving, familiarity with multiple programming languages, and a customer-centric attitude. SmartBear emphasizes employee growth and well-being, promoting a diverse and supportive company culture. The company is committed to ethical practices and social responsibility, with a global presence and various awards for innovation and workplace satisfaction.

SmartBear provides essential tools for developers, such as TestComplete and BugSnag, trusted by over 16 million professionals in more than 32,000 organizations worldwide. They are hiring a Senior Product Support Engineer for BugSnag, who will assist technical customers and work with various programming languages while developing in-house tools. The role includes troubleshooting issues, collaborating with development teams, and potentially mentoring junior members, offering opportunities for career progression within the company. SmartBear emphasizes a supportive work culture that values diversity and individual growth, celebrating achievements and promoting social responsibility. The company is headquartered in Somerville, MA, with offices globally, and upholds equal employment opportunities regardless of one's background.

SmartBear provides tools like TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, which are utilized by over 16 million developers and testers at more than 32,000 organizations globally, including notable companies like Adobe and Microsoft. The company is currently transforming its Zephyr Enterprise product to better meet user needs while maintaining its strong position in the Test Management sector. A Senior Software Engineer is sought to tackle customer escalated issues and collaborate with various teams, requiring 4-7 years of Java experience and a relevant degree. SmartBear emphasizes workforce development, diversity, and a supportive work culture, allowing for personal growth and the celebration of employees. The company's commitment to ethical practices and social responsibility is reflected in its global presence and numerous industry awards.

Atlassian offers employees the flexibility to choose their work environment, whether in an office, at home, or a hybrid of both, allowing them to better balance personal and professional priorities. The company operates with a distributed model, allowing for virtual interviews and onboarding across various countries. The Cloud support team is dedicated to delivering exceptional support to Standard and Premium customers, with Support Engineers tasked with diagnosing and resolving technical issues primarily through chat. Successful candidates should be self-motivated, possess strong customer service skills, and be able to work EMEA business hours, including weekends. Responsibilities also include creating knowledge base articles, participating in team communications, and focusing on areas of technical specialization.

Atlassians have the flexibility to work from an office, home, or a hybrid arrangement, allowing them to prioritize family and personal goals. The company employs a distributed-first model, enabling virtual interviews and onboarding across various countries. Employees are encouraged to identify trade-offs to achieve the best customer outcomes and to act as leaders in their regions. Responsibilities include managing budgets, promoting connection programs, and ensuring compliance to enhance operational efficiency. Team members are also involved in generating and presenting new product ideas and overseeing onboarding sessions to facilitate continuous improvement.

Atlassian offers flexible work arrangements, allowing employees to work from the office, home, or a combination of both, which gives them greater control over their personal and family priorities. The company has a distributed-first model, enabling them to hire globally, with virtual interviews and onboarding processes. The Cloud support team is dedicated to providing expert support to Standard and Premium customers, and the Support Engineer role involves assisting customers through chat while diagnosing and resolving technical issues. Successful candidates should be self-motivated and possess strong customer service and technical problem-solving skills, with the ability to work EMEA business hours, including weekends. Responsibilities include delivering exceptional customer support, troubleshooting technical problems, creating knowledge base articles, participating in team communications, and focusing on specialized technical areas.

At Atlassian, employees have the flexibility to choose their work environment, whether in the office, at home, or a mix of both, allowing them to balance personal and family commitments. The company can hire globally in countries where it has legal entities, with interviews and onboarding conducted virtually to support its distributed-first approach. A Senior TA Lead is being sought to oversee non-technical hiring in India, focusing on helping to achieve business growth objectives in partnership with senior leaders. The role involves strategic recruitment and fostering team health while building sustainable practices. Additionally, the Senior TA Lead will be responsible for optimizing hiring processes and promoting diversity, equity, and inclusion priorities within the organization.

The office is located in Bengaluru, with the option for eligible candidates to work remotely across India, allowing flexibility in their work environment. The Mission Director (MD) serves as a strategic PMO, focusing on guiding cloud initiatives and managing customer cloud transitions to ensure they achieve their goals with Atlassian. This role involves coordinating with various teams, including Sales and R&D, to deliver optimal solutions for customers' cloud adoption. Responsibilities include aligning customer objectives with company goals, understanding customer needs, and effectively communicating product offerings to enhance operational efficiency. The MD will also design innovative solutions, encourage collaboration among diverse teams, and maintain a culture of continuous learning and improvement.

Atlassian offers flexibility in work arrangements, allowing employees to work from the office, home, or a combination of both, which helps them balance personal and family priorities. The Trello team, which operates globally, emphasizes a unique approach to customer support that goes beyond basic ticket handling. Support Engineers at Trello are encouraged to use their creativity and technical skills to enhance customer experiences and contribute insights that can improve product quality. The role involves developing cross-functional relationships, engaging with customers through various channels, and coordinating with other teams like engineering and marketing. Candidates are expected to have customer support experience, basic technical knowledge, and a collaborative mindset, along with the ability to work effectively in a remote setting.

Atlassian offers flexible work options, allowing employees to choose their work environment, whether it be in an office, from home, or a mix of both. The company conducts interviews and onboarding virtually, emphasizing its distributed-first approach. The Cloud Support team focuses on delivering exceptional customer support and product knowledge, particularly for Bitbucket and other cloud products. Responsibilities include resolving technical issues, debugging, improving Standard Operating Procedures (SOPs), and ensuring a positive customer experience. Additionally, team members may participate in on-call shifts, contribute to knowledge documentation, and represent Atlassian at technical events.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
This is a remote position. Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference - working from home, an office, or in between - you can choose the place that’s best for your work and your lifestyle.
If you are passionate about working with thriving teams and providing high-quality service to the world’s largest customers this role could be perfect for you. We are looking for customer champions who drive alignment and impact across product and operations teams. You are focused on improving broader customer experience and having a visible global impact on processes, products, and teams.
As Enterprise Support Engineer, you will own our largest and most important customer issues. You will be a part of a global team that provides 24x7 support to help customers. When customers cannot resolve issues themselves, you will perform triage, root cause analysis, debugging, and troubleshooting across one-to-many Atlassian products. You will lead and participate in customer-facing calls helping to communicate progress updates, action plans, and resolution details.
You will be part of a team ensuring we have customers for life. If this sounds interesting to you, apply and become part of our global team of engineers practising a follow-the-sun methodology with our other offices around the world to deliver the best support possible for our high-priority customers. You will report into the Technical Support Manager

• Own, troubleshoot, and solve complex customer technical issues through effective diagnosis, resolution, collaboration, and troubleshooting best practices. Maintains transparency within and across teams, and maintains updates on the case.

• Refer to internal databases or external resources to provide prompt and accurate resolution/feedback to customers.

• Contribute to case deflection initiatives, automation, and other digital self-help assets to improve customers’ support experience. Experience in handling high visibility escalations.

• Understand customer issues and advocate for their needs proactively with teams like Product Management or Software Engineering. Drive technical collaboration & engagement outside of CSS (Product Engineering teams/Services/Support/Regions).

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Overview:

Atlassian is looking for a Senior Finance Transformation Analyst with a Finance or Accounting background and Finance Transformation experience, to join our Finance Transformation team. You will succeed by conducting deep-dive process diagnostics, collaborating with teams, and independently drafting requirements from a process-led, technology-enabled lens to support the future state vision of Finance.

You will join our expanding Finance Transformation team and help establish industry-leading Finance and Accounting processes. You will partner with teams on our Quote to Cash (QTC) transformation program to perform analyses, design the future state, help roll out enhanced technologies, and support the organization in managing change.

You will have experience working in an environment of change, supporting Finance Transformation programs within the SaaS industry, with specific experience delivering QTC improvements.

This is a remote position. To help our teams work together, you must coordinate with global teams, including in the United States, with primary work occurring on IST. Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India.

Your future team

Our Finance Transformation team is comprised of people with backgrounds in Finance, Accounting, Technology, and Strategic Operations. We lead projects to help Atlassian's finance operations become more scalable. You will be reporting to our Head of Finance Transformation, QTC.

If you are looking to make a global impact, partner with passionate team members, and take your career to the next level, we encourage you to join us on this exciting journey.

What you'll do

• Support our multi-year QTC transformation program roadmap or other Finance Transformation projects.

• Conduct QTC analysis and design (Contracts, Quoting, Orders, Licenses/Entitlements, Revenue Recognition, Billing, Credit, Collections/Disputes, and Cash Application).

• Think across boundaries with a "whole systems" approach that considers people, process, and technology to support visioning, process/policy design, reengineering and implementation, requirement definition, "data baselining" of operations, and return on investment analysis.

• Support other project activities including project/change management, testing, training, technology enhancement support, and reporting to show project benefits.

• Build relationships within Finance and other team members from business (Sales, Channel, Legal) and technology teams (Technical Program Managers, Engineers).

• Research industry trends and leading practices in Finance to apply in project work.

• Ask clarifying questions to work objectively on facts, understand the possible effects of decisions, and help align with the broader project team.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

The Support Engineer - Frontline (Cloud APAC) isn’t just an ordinary Support Engineer role. As a Support Engineer you will provide multi-channel support, including via chat and email, to customers using Atlassian products. Your responsibilities will include isolating, diagnosing, reproducing, and fixing technical issues in a timely manner. To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem solving skills; and be someone who embraces challenges. The candidate must be able to work APAC business hours and also be flexible to assist during weekends as needed to support business needs.

What’s in it for you?

• The entire Atlassian team has created a unique business environment -- one of energy, creativity, and collaboration.

• The atmosphere is fun, casual, and inviting, in keeping with Atlassian's roots as a successful entrepreneurial start up.

• We are guided in our efforts by a strong set of corporate values:

  • Open Company, no bullshit

  • Play, as a team

  • Build with heart & balance

  • Be the change you seek

  • Don’t #@!% the customer

Responsibilities:

• Be responsible for resolving customer configuration issues and responding to customer questions reported by email & chat, ensuring all processes and agreed upon standards are followed.

• Leverage your experience and operational know-how to not only identify gaps and opportunities but also to suggest potential solutions

• You will drive collaborative discussions within the Team, challenge thought processes, and encourage peers to see them through.

• Ensure that customers have a positive experience with Atlassian Cloud products.

• Understand customer use cases, perform troubleshooting, devise and implement workarounds to product bugs.

• You will provide ad-hoc guidance to customers, internal teams, Atlassian Solution Partners and others regarding how to properly implement these Atlassian Cloud products - Confluence Cloud or Platform products

• Assist our APAC customers:

  • Current - Work in a 7:00 AM to 4:00 PM IST shift

  • Future - Work in a 5:00 AM to 2:00 PM IST shift (indicative times)

Technologies

• SQL, Web technologies , REST API & HTTP

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

As part of the Atlassian Corporate Engineering (ACE) team at Atlassian, your role will unlock the potential of every team within the company. The ACE team delivers advanced technology and solutions that empower Atlassian teams to excel in their respective missions:

1. Develop data-driven features using AI/ML and other technologies.

2. Build Go To Market(GTM) solutions that fuel the growth of the Atlassian business.

3. Ensure success of important business decision-making processes by delivering enterprise-grade solutions across finance, commerce, people and workplace domains.

As a Technical Program Manager reporting to a Head of TPM on the ACE team you will define product/program technical strategy. You will create long-term vision for the team and associated roadmap for your areas of ownership. You will build consensus among partners. You will use deep domain and technical expertise to ensure success of large cross organization programs. You will demonstrate a comprehensive understanding of fundamental challenges, shape technical requirements and collaborate with partners to develop comprehensive solutions. You will influence solution architecture to meet the latest needs of the business and contribute to programs and process across organizational boundaries.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

The Manager position will report to the Director of Product Compliance for the India team and join our growing team within Governance, Risk and Compliance. The team is responsible for compliance, enterprise risk management and business resilience. The Product Compliance team coordinates and guides efforts related to Atlassian cloud compliance (SOC 2, ISO 27001/27018, HIPAA, PCI and C5) and sits within the Trust organisation. You will collaborate with technical leads and subject matter experts to analyse processes, business models, and controls to discover and translate risks, and provide mitigating recommendations to the leadership team. You will drive continuous process improvement, and collaborate with business and technology teams, both internally and externally to implement new solutions.

What you'll do

• Perform design and operating effectiveness testing on controls to ensure compliance with SOC 2, ISO 27001/27018, C5 and HIPAA Security standards

• Collaborate with control owners to review the design and effectiveness of controls, ensuring they meet certification requirements

• Identify any gaps in compliance and work with relevant teams to remediate findings before the external audit

• Maintain comprehensive documentation of controls, testing procedures, and evidence to support compliance efforts

• Work closely with internal stakeholders, including product and functional teams, to address architectural, infrastructure, or new services that impact compliance

• Assist in preparing for external audits by ensuring all necessary documentation and evidence are in place and up to date

• Assess and document the impact of control gaps in SOC reports of critical third party suppliers. Identify compensating controls and follow up with business owners

• Perform design and operating effectiveness testing on predefined Privacy controls to ensure compliance with GDPR

• Manage and coordinate external audit activity for SOC 2, ISO 27001/27018, HIPAA, PCI and C5 external audits - maintain a project plan, schedule necessary walkthroughs, and act as single point of contact for audit requests

• Identify opportunities for process improvements and implement best practices to enhance the efficiency and effectiveness of the readiness testing process

• Develop controls and mitigation plans, and lead aspects of their implementation

• Work with senior management to improve their controls portfolio

• Provide regular status updates ensuring everyone is aware of progress and road-blockers

• Promote effective teamwork, collaboration, and commitment across the Product Compliance team and the broader organisation

• Seek opportunities to improve processes and collaboration to increase team output and team health

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is hybrid position as it supports our in-person Engineering onboarding program that will require you to be onsite 2-3 days per week and be located in Bangalore area.

Your future team

We are seeking a Senior Program Manager to join the CTO Strategic Initiatives team. As a key member of this dynamic and group, you will be responsible for driving the successful delivery of strategic programs in support of building a world class engineering organization.

The role
The perfect candidate will possess a versatile skill set encompassing all facets of program management, spanning from the initial stages to final delivery. Moreover, they must demonstrate ability to build strong partnerships with senior leadership and cross-functional stakeholders.

• Operate and execute key programs within the India region alongside the CTO Strategic Initiatives team. These programs include our Engineering onboarding program (TEAM Camp), early careers program, talent growth initiatives, and ShipIt (our internal innovation program).

• Manage projects and deliverables across a set of cross-functional partners on a variety of program and business work streams.

• Elicit and translate business requirements into technical specifications and tooling requirements, ensuring clear communication and alignment between delivery and technical teams.

• Execute toward goals and key performance indicators (KPIs) and metrics to measure the effectiveness of programs

• Create stable, scalable, and sustainable programming across the India region.

• Contribute to the Program Management craft through the adoption and use of tooling, communication channels and shared experiences

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

To help our teams work together effectively, this role is fully remote, but requires you to be located in India.

We're looking for a Senior Full Stack Software Engineer to join our team, passionately focused on delivering creative improvements for our engineering teams.

Your future team

To become a 100-year company, we need a world-class engineering organisation made up of empowered teams who have the tools and infrastructure to do the best work of their careers.

As part of a unified R&D team, Engineering is prioritising key initiatives which support our customers in moving to cloud while simultaneously continuing to bring the most value to our customers through investments across our core product suite – including Jira, Confluence, Trello, and Bitbucket.

We're looking for people who want to write the future and who believe that we can accomplish so much more together.

In this role, you will:

• Guide the technical direction and implementation of large-scale product features

• Evaluate trade-offs between correctness, robustness, performance and customer impact to ensure we build the right solution

• Collaborate with product, design and engineering to influence product strategy and direction

• Ship well-tested, secure, reliable, and maintainable code while keeping our customers best interests in mind

• React to how our product is used in the wild, and help to fix bugs and production issues as they occur

• Contribute to code reviews, documentation, and complex bug fixes with security, performance and reliability in mind

• Mentor and level up the skills of your teammates by sharing your expertise

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

What you'll do

• Build and ship features and capabilities daily in highly scalable, cross-geo distributed environment

• Be part of an amazing open and collaborative work environment with other experienced engineers, architects, product managers, and designers

• Review code with best practices of readability, testing patterns, documentation, reliability, security, and performance considerations in mind

• Mentor and level up the skills of your teammates by sharing your expertise in formal and informal knowledge sharing sessions

• Ensure full visibility, error reporting, and monitoring of high performing backend services

• Participate in Agile software development including daily stand-ups, sprint planning, team retrospectives, show and tell demo sessions

About Atlassian

Atlassian's mission "to unleash the potential of every team" is the guiding light behind what we do. We have developed well-known products such as Jira, Confluence, and Bitbucket, that fit into the fabric of teamwork across different types of teams and the processes to help every team succeed.

Atlassian helps teams everywhere change the world. Our products are revolutionizing the software industry, and helping teams collaborate and create the magic that provides their best work. Think NASA launching the Rover on Mars or Cochlear gifting those born deaf with the ability to hear, your work directly impacts the products they use to promote humanity.

About ITSM Team

IT Service Management (ITSM) is one of the fastest growing products of Atlassian. Through this solution, we are helping technical and non-technical teams centralize and streamline service requests, respond to incidents, collect and maintain knowledge, manage assets and configuration items, and more. Specifically this team within ITSM works on using cutting-edge AI and machine learning algorithms to automate IT operational tasks, troubleshoot problems, and reduce mental overload for oncall engineers and alike. By weaving Generative AI into our product we revolutionise AIOps by moving from a traditional reactive troubleshooting-based system to a proactive problem-solving approach. Our AI models are designed to evolve over time through continuous learning making them more robust, accurate, and resilient.

What you will do

As a Principal Engineer on the ITSM team, you will get the opportunity to work on cutting-edge AI and ML algorithms that help modernize IT Operations by reducing MTTR (mean time to resolve), and MTTI ( Mean time to identify). You will use your software development expertise to solve difficult problems, tackling complex infrastructure and architecture challenges.

You will have the opportunity to lead engineers to drive involved projects from technical design to launch. You will also collaborate with other teams and internal customers to set expectations, gather input, and communicate results.

In this role, you'll get the chance to:

• Shape the future of AIOps: Be at the forefront of innovation, shaping the next generation of AI-powered operations tools that predict, prevent, and resolve IT issues before they impact our customers

• Master Generative AI: Delve into the world of generative models, exploring their potential to detect anomalies, automate responses, and personalize remediation plans

• Become a machine learning maestro: Hone your skills in both supervised and unsupervised learning, constructing algorithms that analyze mountains of data to uncover hidden patterns and optimize system performance

• Collaborate with diverse minds: Partner with a brilliant team of engineers, data scientists, and researchers, cross-pollinating ideas and learning from each other's expertise

• Make a tangible impact: Your work will directly influence the reliability and performance of Atlassian's critical software, driving customer satisfaction and propelling our business forward. This is an extremely high-visibility role

• Routinely tackle complex architectural challenges, spar with other principal engineers to build ML pipelines and models that scale for thousands of customers

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems.

• Develop leadership skills: You'll have the opportunity to mentor junior engineers, guide projects, and partner across engineering teams to take on company-wide initiatives spanning multiple projects.

Our tech stack is primarily Python/Java/Kotlin built on AWS.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our Data Engineering Team is comprised of data experts. We build world-class data solutions and applications that power crucial business decisions throughout the organisation. We manage multiple analytical data models and pipelines across Atlassian, covering finance, growth, product analysis, customer analysis, sales and marketing, and so on. We maintain Atlassian's data lake that provide a unified way of analysing our customers, our products, our operations, and the interactions among them.

We're hiring a Data Engineer, reporting to the Data Engineering Manager. Here, you'll enable a world-class engineering practice, drive the approach with which we use data, develop backend systems and data models to serve the needs of insights, and help build Atlassian's data-driven culture. You love thinking about the ways the business can consume data and then figuring out how to build it.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

 

This is a remote position. Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference - working from home, an office, or in between - you can choose the place that's best for your work and your lifestyle.

 

Your Future Team

 

We are looking for a Design Architect to be a key leader in the JSM (Jira Service Management) Design team. In this role, you will report into the Head of Design, JSM, and join an organization consisting of multiple teams across India, Australia, and Turkey. As a senior individual contributor, you'll lead strategic design work all aiming to improve product experiences across the service management suite. You will partner with other JSM designers and design managers, and multiple design teams across the company to create high quality experiences that feel like they came from one set of hands and communicate a strong point of view. Leading this space means you will focus on our customer base in 190 countries, having direct impact for tens of thousands of customers and millions of users!

What You’ll Do

• Scan the product landscape for big opportunities to improve experiences using data and heuristics. Lead strategic vision and conceptual design outcomes to drive those opportunities across the service management landscape

• Apply your systems thinking and ability to understand complex relationships between various products, channels, features to drive better design outcomes

• Have a strong skillset in visual and interaction design which enables you to visually communicate your work for influence and impact

• Create new experience models to help JSM implement emerging capabilities such as AI, video, and more

• Lead design projects from creation to execution and be responsible for tying back to customer value delivery and outcomes

• Identify success metrics ensuring design solutions continue to deliver customer value

• Work with Engineers, Product Managers, Content Designers, Researchers, Marketing Experts, and Analysts to advocate for the user experience in our products, define wider growth strategy for JSM, and ship high-quality work

• Bring perspective and needs of JSM design to larger strategic design projects

• Contribute to design initiatives outside JSM design, and help improve overall design capability at Atlassian

• Lead craft for JSM - drive design reviews, design crits and be the design craft leader and coach to other designers to help raise the bar

Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

To help our teams work together effectively, this role is fully remote, but requires you to be located in India.

Atlassian is looking for a Senior Frontend Software Engineer to maintain our web frontend systems and tools in order to deliver great experiences to our users.

Your future team

To become a 100-year company, we need a world-class engineering organisation made up of empowered teams who have the tools and infrastructure to do the best work of their careers.

As part of a unified R&D team, Engineering is prioritising key initiatives which support our customers in moving to cloud while simultaneously continuing to bring the most value to our customers through investments across our core product suite – including Jira, Confluence, Trello, and Bitbucket.

We're looking for people who want to write the future and who believe that we can accomplish so much more together.

In this role, you will:

• Build high-performing client code that is fast, testable, scalable, and high quality

• Drive strong collaboration with other engineers, designers and managers to understand user pain points and iterate on great solutions

• Contribute to code reviews and documentation, and take on complex bug fixes

• Lead projects, from the technical design, implementation, and launch to operation

• Onboard and mentor junior engineers

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

To help our teams work together effectively, this role is fully remote, but requires you to be located in India.

Atlassian is looking for a Frontend Software Engineer to maintain our web frontend systems and tools in order to deliver great experiences to our users.

Your future team

To become a 100-year company, we need a world-class engineering organisation made up of empowered teams who have the tools and infrastructure to do the best work of their careers.

As part of a unified R&D team, Engineering is prioritising key initiatives which support our customers in moving to cloud while simultaneously continuing to bring the most value to our customers through investments across our core product suite – including Jira, Confluence, Trello, and Bitbucket.

We're looking for people who want to write the future and who believe that we can accomplish so much more together.

In this role, you will:

• Build high-performing client code that is fast, testable, scalable, and high quality

• Drive strong collaboration with other engineers, designers and managers to understand user pain points and iterate on great solutions

• Contribute to code reviews and documentation, and take on complex bug fixes

• Lead projects, from the technical design, implementation and launch to operation

• Onboard and mentor junior engineers

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

To help our teams work together effectively, this role is fully remote, but requires you to be located in IST.

Atlassian is looking for a Frontend Software Engineer to maintain our web frontend systems and tools in order to deliver great experiences to our users.

Your future team

To become a 100-year company, we need a world-class engineering organisation made up of empowered teams who have the tools and infrastructure to do the best work of their careers. As part of a unified R&D team, Engineering is prioritising key initiatives which support our customers in moving to cloud while simultaneously continuing to bring the most value to our customers through investments across our core product suite – including Jira, Confluence, Trello, and Bitbucket. We're looking for people who want to write the future and who believe that we can accomplish so much more together.

In this role, you will:

• Build high-performing client code that is fast, testable, scalable, and high quality

• Drive strong collaboration with other engineers, designers and managers to understand user pain points and iterate on great solutions

• Contribute to code reviews and documentation, and take on complex bug fixes

• Lead projects, from the technical design, implementation and launch to operation

• Onboard and mentor junior engineers

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference - working from home, an office, or in between - you can choose the place that's best for your work and your lifestyle.

Your future team

To become a 100-year company, we need a world-class engineering organisation made up of empowered teams who have the tools and infrastructure to do the best work of their careers.

As part of a unified R&D team, Engineering is prioritising key initiatives which support our customers in moving to cloud while simultaneously continuing to bring the most value to our customers through investments across our core product suite – including Jira, Confluence, Trello, and Bitbucket.

We're looking for people who want to write the future and who believe that we can accomplish so much more together.

You will report to a Senior Engineering Manager or Head of Engineering.

What you'll do:

• Build client code that is fast, testable, scalable, and high quality

• Plan and build, and implement scalable user interface systems that delight users

• Collaborate with other engineers, designers and managers to understand user pain points and refine great solutions

• Lead code reviews and documentation, and take on complex bug fixes

• Drive the success of projects, from the technical design, implementation, and launch to operation

• Onboard and mentor other engineers

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle.

What's the principal engineer role? As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience across multiple backend technologies. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

In this role, you'll get the chance to:

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Deliver solutions that are used by other teams and products

• Determine plans-of-attack on large projects

• Routinely tackle complex architecture challenges and apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Set the standard for thorough, meaningful code reviews

• Partner across engineering teams to take on company-wide initiatives spanning multiple projects

• Transfer your depth of knowledge from your current language to excel as a Software Engineer

• Mentor more junior members

Job Description

Have you ever found yourself rewriting account set-up screens, in-app instructions, or error messages in your head? Do you consider information to be a powerful and essential element of every user's experience? Are you ready to explore AI's role in content creation and smarter digital experiences? If so, joining Atlassian might be for you! We're looking for a senior content designer to help create exceptional experiences that will transform the way Atlassian supports our thousands of global customers. The IT Ops group in India is one of the fastest-growing Atlassian product groups with the charter to empower Ops teams (Dev, IT, Engg) to collaborate at high velocity.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

In this role, you will

• Help establish the role and impact of content design as part of the IT Ops team, connecting craft best practices and impactful ways of working to shape the overall content strategy direction and delivery.

• Experiment with different approaches to information in the UI, documentation, support materials, and anywhere our customers seek information.

• Work directly with product managers, engineers, and product designers to improve the way customers experience their entire Atlassian products journey, and provide scalable ideas for making the experience awesome.

• Consider the overall Atlassian customer lifecycle using a content design lens, and strive to close loops to ensure smooth experiences through awesome information design.

• Apply Atlassian content standards that are effective, accessible, and inclusive while guiding others to value world-class content outputs and hold a high bar.

• Demonstrate storytelling skills that we will ask you to show us in a portfolio review where you will share how you solved customer problems through effective content design methodologies and techniques that delivered impact.

• Become part of a vibrant and talented content design craft community from all over the world!

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

You will be working in the Global Business Resilience team, reporting to the Head of Business Resilience, within Governance, Risk, & Compliance. The Resilience team focuses on Crisis Management, Disaster Recovery, Business Continuity, and Emergency Management. We take a global approach to resilience while working and developing relationships locally.

The Governance, Risk, & Compliance department is a relatively small team with big impact. It is a high visibility group working with Atlassian business and technology teams across the globe. Our responsibilities include risk discovery and assessment, mitigation and controls oversight, compliance oversight, and reporting. Our purpose is to provide methodologies, structures, processes and oversight to allow effective identification, analysis, reporting, and management of risk throughout the environment. We work with virtually every team within the organization - Legal, Security, Marketing, Finance, Customer Support, Field Operations, all product groups, HR, the executive team, etc. We also collaborate with business partners, consultants, and directly with customers.

In this role, you will:

• Support the global crisis management program, ensuring its relevance and effectiveness for global operations, with considerations for handling crisis events in different time zones.

• Lead the development, execution, and continuous enhancement of crisis management and incident response strategies, including the creation of detailed plans and playbooks, tailored to accommodate global and local needs.

• Work with the team to spearhead comprehensive crisis management training and awareness programs, ensuring team members across the organization are well-prepared and knowledgeable about protocols, especially those relevant to cross-time zone crisis management.

• Develop and refine frameworks and methodologies designed to identify, analyze, assess, address, monitor, and report on risks that could impact operations locally in India, as well as globally, with a keen focus on enhancing cross-time zone crisis management capabilities.

• Champion the adoption of risk management frameworks and methodologies throughout the company, fostering a culture of preparedness and resilience.

Minimum Qualifications / Your background:

• Incident and Crisis Management: Hands-on experience in managing incidents and crises, showcasing the ability to make decisive actions under pressure and lead organizations through challenging situations.

• Resilience-Related Experience: Deep experience in designing, implementing, and managing comprehensive assurance strategies related to resilience (Business Continuity/Disaster Recovery, Crisis/Incident Management, and Emergency Management).

• Risk Management: Background in risk assessment and management, including familiarity with risk management frameworks and both qualitative and quantitative risk analysis techniques.

• Cross-functional Leadership: Demonstrated ability to lead and work effectively across different departments, driving organizational change and resilience practices through strong leadership and communication skills.

• Training and Exercises: Proven experience in developing, conducting, and evaluating resilience training programs and exercises to enhance organizational preparedness across various levels.

• Compliance and Assurance: Knowledge of and experience with compliance standards and frameworks related to resilience, such as ISO 22301, and leading assurance activities to ensure adherence.

Desirable Qualifications

• Bachelor's Degree: A bachelor's degree in Business Administration, Risk Management, Information Technology, Emergency Management, or a related field is typically required. This provides a solid academic foundation for the complexities of resilience and assurance roles.

• Master's Degree (Preferred): A master's degree in Information Technology, Communications, Risk Management, or a related field can be advantageous. While not always required, it can distinguish candidates by demonstrating advanced understanding and commitment to the field.

• 5+ Years of Experience in driving Crisis Management capabilities within a company with global operations

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We are looking for a highly organized and motivated Risk & Compliance Senior Manager who is full of ideas to make valuable contributions to the Risk & Compliance team! Do you want to be part of an innovative team that breaks the traditional notion of risk and compliance? As the Risk & Compliance Senior Manager, you will work with the Risk & Compliance team, business and technology managers, and subject matter experts, coordinating and driving efforts related to Atlassian cloud compliance (SOC2, ISO27000, NIST, HIPAA, etc.). Does this sound exciting? If so, this may be the perfect role for you!

More about you

You are comfortable working with technical leads and SMEs to analyze processes, business models and controls to discover and translate risks, and provide mitigating recommendations to the leadership team. You should be open to new challenges, strong at multi-tasking, be creative, self-directed, and a great teammate. You will drive continuous process improvement, and collaborate effectively with cross-functional business and technology teams, both internally and externally, to solve problems and implement new solutions. Having the ability to collaborate with and influence various global teams with some level of ambiguity and uncertainty is a must.

Key Responsibilities:

• Lead the identification, communication, measurement, and oversight of enterprise-wide risks, specifically in the context of risks relating to our product portfolio.

• Develop and implement strategies to improve and entrench a risk management culture.

• Provide guidance and training to promote risk awareness, ownership and accountability.

• Perform regular risk assessments to identify risks for your Risk Domain(s).

• Facilitate reporting on risks, findings, mitigation plans, and controls performance

• Drive and participate in policy and standards development and management activities

• Interact with customers and business partners to understand and respond to their compliance and assurance needs and concerns

• Advise senior management on techniques for optimizing the risk profile of their function

• Provide regular status updates ensuring stakeholders are aware of progress and road-blockers

• Formalize and lead improvements of Risk & Compliance function operations - processes, metrics, reporting, analytics

• Drive effective teamwork, communication, collaboration, and commitment across multiple groups with multiple priorities

• Seek opportunities to improve processes and collaboration, in order to increase team output and team health

• Identify areas of improvement in facilitating audits with customers to streamline the process and effectively respond to customer inquiries in an adequate timeframe

On the first day, we'll expect you to have:

• Experience in Enterprise Risk Management, Compliance, Information Security and Product Risk

• Understanding of the software development business for cloud service providers

• Experience with control and risk frameworks, performing compliance and risk assessments, crafting controls and overseeing mitigation projects

• Experience with compliance frameworks and standards like SOC2, ISO 27001, NIST 800-53, ISO 31000, HIPAA (FedRAMP, IRAP, C5 are a bonus) in a highly dynamic cloud environment

• Experience in scoping, timeline creation, complex project tracking, risk management, and process improvement

• Adept at handling expectations about risks, issues, resourcing and timeframes

• Self-motivated, enthusiastic and capable of running multiple priorities

• Good verbal and written communication skills, especially communicating across all levels and cross-functional teams

• Experience working in a high-velocity environment, you thrive in a lean build, test, and learn environment

More about our team

Risk & Compliance is a high visibility function working with Atlassian business and technology teams globally. Our responsibilities include risk discovery and assessment, advisory, mitigation and controls oversight, compliance oversight, and reporting. Our purpose is to provide methodologies, structures, processes and oversight to allow effective identification, analysis, reporting, and management of risk throughout the environment. We work with virtually every team within the organization - Trust (we are part of it), Security, Product, Corporate, People, Legal, Marketing, Finance, Customer Support, People, the executive team, etc. We also collaborate with business partners, vendors, consultants and customers. 

Are you ready to redefine the future of Commerce? At Atlassian, we're not just building products; we're creating a movement. Join our Commerce Program Management Team in Bangalore, where you'll play a key role in driving programs that change the way the world transacts.

We are all about supercharging the purchase journey, billing, and subscription experience for diverse user types. We're not just a part of Atlassian; we're the driving force behind seamless commerce across all our products.

• Drive the day-to-day execution of key Commerce programs including program establishment, planning, resourcing, risk and issue mitigation, decision-making, and reporting; dive in deep to ensure optimal velocity and get back on track if needed

• Improve delivery velocity through risk and issue mitigation, timely reporting, and identifying/driving/influencing cross-functional velocity improvement initiatives

• Define and refine the program delivery processes for large-scale programs and adding those frameworks to the Atlassian operating system

• Confidently partner with leaders – engineering, product, design, GTM and platform teams to drive prioritization, decision making and rapid execution

• Operate delivery planning rhythms in line with Atlassian business rhythms

• Develop and execute the program strategy, roadmap, and timeline, aligning with business objectives and stakeholders.

• Lead cross-functional teams, including product management, engineering, sales, marketing, and customer support.

• Manage program scope, budget, and resources, ensuring effective allocation and utilization.

• Foster collaboration and communication among teams, stakeholders, and executives.

• Ensure compliance with Atlassian's quality, security, and governance standards.

• Drive program governance, reporting progress to senior leadership and the program steering committee.

• Facilitate stakeholder engagement, expectation management, and change management.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We're searching for a Senior Engineering Manager to join Atlassian.

As a Senior Engineering Manager, you'll be a technical leader and people manager, responsible for guiding the team to technical decisions for production services, helping prioritize and organize the team's work, and providing career growth and mentorship opportunities to your team.

You will manage a group of Backend Software Engineeris and work closely with your architecture and product management counterparts to build systems that help power Atlassian's infrastructure and ensure it is secure, reliable and compliant.

We're looking for people who want to write the future and who believe that we can accomplish so much more together.

In this role, you will:

• Lead, hire and grow a team of high performing engineers including technical leaders

• Work with leaders across the organization and Principal Engineers/Architects to guide the technical roadmap for scaling and evolving the services

• Accountable for reliability, security, performance and scale of all the services you own

• Work with teams across the company to drive adoption of services you own

• Drive cultural change through technical excellence, quality and efficiency

• Support teams in driving large projects with complex dependencies and multiple stakeholders

• Partner across engineering teams to tackle company-wide initiatives spanning multiple projects

• Help uplift Atlassian’s cloud security, reliability and compliance footprint

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

As part of the Atlassian Corporate Engineering (ACE) team at Atlassian, your role will unlock the potential of every team within the company. The ACE team delivers advanced technology and solutions that empower Atlassian teams to excel in their respective missions:

1. Develop data-driven features using AI/ML and other new technologies.

2. Build GTM solutions that fuel the growth of the Atlassian business.

3. Ensure success of important business decision-making processes by delivering enterprise-grade solutions across finance, commerce, people and workplace domains.

As a Technical Program Manager reporting to a Head of TPM on the ACE team you will define product/program technical strategy. You will create long-term vision for the team and associated roadmap for your areas of ownership. You will build consensus among partners. You will use deep domain and technical expertise to ensure success of large cross organization programs. You will demonstrate a comprehensive understanding of fundamental challenges, shape technical requirements and collaborate with partners to develop comprehensive solutions. You will influence solution architecture to meet the latest needs of the business and contribute to programs and process across organizational boundaries.

• Define the strategic goals for areas owned, communicate value proposition to partners and ensure support.

• Anticipate challenges, create long-term vision and associated road map for areas of ownership.

• Take ownership of strategic but ambiguous plans, bring clarity by translating them to well defined goals that engineering teams can achieve.

• Provide technical leadership on engineering programs and lead the end to end the delivery of complex programs across multiple teams, balancing the right tradeoffs and ensuring successful outcomes.

• Use deep technical skills and domain knowledge to influence department leaders on strategic direction.

• Define and track improvement to metrics for quality and performance across complex projects involving many teams.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Overview

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle.

Responsibilities

What's the principal engineer role? As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience across multiple backend technologies. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

In this role, you'll get the chance to:

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Deliver solutions that are used by other teams and products

• Determine plans-of-attack on large projects

• Routinely tackle complex architecture challenges and apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Set the standard for thorough, meaningful code reviews

• Partner across engineering teams to take on company-wide initiatives spanning multiple projects

• Transfer your depth of knowledge from your current language to excel as a Software Engineer

• Mentor more junior members

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Do you dream about Information Security? Are you eager to contribute solutions to essential problems? Atlassian has an outstanding opportunity for you!

We are seeking a dedicated Security Operations Analyst to join our team. This role is an excellent opportunity for a candidate with previous experience in engineering or a security-focused role that has a passion for a career in Information Security. As a Security Operations Analyst, you'll be monitoring our corporate environment and Atlassian cloud services for signs of compromise and responding to alerts. In this role, you will be part of a team of dedicated professionals working to protect Atlassian and our customers from cyber threats. If you are a proactive, detail-oriented individual with a passion for Information Security, we would love to hear from you.

• Conduct initial triage of security issues/alerts and escalate security incidents to our Incident Response team.

• Provide suggestions and feedback to enhance alert and detection coverage.

• Take initiative to tune existing detections to reduce noise.

• Contribute to the delivery of work towards long-term goals and initiatives, supporting Atlassian's overall security posture.

• Identify potential attacks against Atlassian and our customers using the latest cybersecurity techniques and tools.

• Investigate signs of compromise, utilizing your problem-solving skills and knowledge of cyber attacks and data analysis.

• Adapt to change and organize work effectively according to business priorities.

• Share your knowledge and expertise with the team, fostering a collaborative and learning environment.

• Provide guidance and mentorship to junior analysts.

Requirements:

• 3+ years experience working in an engineering or security-related field.

• 1+ years experience in security and incident investigation.

• Have experience in data analytics.  

• Ability to adjust to the unpredictable and constantly changing work that exists in the field of cybersecurity.

• Enthusiasm and passion for Cyber Security

• Excellent English communication skills (written & spoken)

• Must be willing to work a shift schedule, including weekends, day, evenings, or night shifts.

Preferred:

• Experience with AWS or similar cloud service platform

• Contributions to the security community or open-source projects

• Obtained Networking or Security certifications

More about our team

Atlassian is constantly seeking out analysts from an assortment of backgrounds. We need these analysts to be capable of leveraging a variety of skill sets to contribute not only to the overall health of our products but also to the capability and growth of our teams. Our team requires a thoughtful approach and a creative mindset; we don’t just sit in front of a monitor clicking the same button over and over.  You will be working with a crazy smart group of security engineers & analysts who are dedicated to improving the security of our products and engineering practices. We work both independently and in collaboration with development teams as we assess and respond to security issues that might occur with Atlassian’s products and features.

About Atlassian

Atlassian's mission "to unleash the potential of every team" is the guiding light behind what we do. We have developed well-known products such as Jira, Confluence, and Trello... that fit into the fabric of teamwork across different types of teams and the processes to help every team succeed.

Atlassian helps teams everywhere change the world. Our products are revolutionizing the software industry, and helping teams collaborate and create the magic that provides their best work. Think NASA launching the Rover on Mars or Cochlear gifting those born deaf with the ability to hear, your work directly impacts the products they use to promote humanity.

About Cloud Transition Team

Atlassian's mission is to be cloud-ready for every customer. As part of that vision, the Cloud Transition team will focus on enabling organizations to align their teams to new systems of work. Customers need to be able to switch over from legacy site architectures to the new Atlassian operating system with speed and confidence.

The Cloud Transition organization is chartered to strengthen customer trust through enterprise-grade shared capabilities and delightful experiences.

As part of our cloud strategy, we are on a mission to get our SaaS offerings to be enterprise ready and widely adopted by enterprise customers. Our company goal of 100 million MAU requires mass adoption of our products by knowledge workers, which means building our mass adoption of our products by enterprises. Over the last three years, the Cloud Transition team has laid the foundation to support enterprise customers with new offerings. In the next three years, we want to accelerate that adoption further to make our cloud-ready for every customer a reality.

The Cloud Transitions Capabilities pillar within Cloud Transition organization primarily provides core features and platform capabilities on cloud at enterprise standards. These encompass capabilities like Backup-Restore, Data portability (large scale data movement within an enterprise to support various compliance/change requirements) , Wall-to-wall expansion from competitors , and Sandbox (trusted change).

With this program, we are trying to unify the platform and experience for the customers, to guide them through the journey of discovering what tools to use and when. It also encompasses providing centralized cloud capabilities platforms, which all of the Atlassian products can facilitate from.

You will work closely with the Cloud Transition Capabilities leadership team to define and execute the vision and strategy for the group. You'll also work closely with other senior architects, product and engineering management leaders, and principal engineers to influence the direction of the product and platform evolution. Your greatest responsibility will be inspiring the other engineers in your org – coaching and supporting them in their professional development, unlocking their potential, and challenging them to step outside their comfort zone to grow and excel. As a hands-on engineering leader, you will also contribute to the engineering and operational practices and bring in a continuous improvement mindset.

Want to know more !!!! Click here

As a senior technical leader, you will work closely with the Cloud Transition Capabilities leadership team to define and execute the vision and strategy for the group.You will also be expected to lead other engineers to define our strategic technical direction, and to execute involved projects from design to launch.

You will widely collaborate with other teams and leaders globally to influence, set expectations, gather inputs and communicate results. Your role is pivotal in identifying and driving step-change initiatives, ensuring we build world class platforms to power Backup/Restore, Sandbox, Data Portability and Wall-to-wall expansion from competitors, that drive immense impact to catapult Atlassian growth. 

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

• As a Sr. Principal Engineer in the Cloud Transition space, you will be responsible for shaping the forward-looking technical direction for cloud platform features . You’ll be comfortable flying at all altitudes, getting into the weeds and flexible with all stages including “Propose, Influence, Review and Implement”

• You will lead by example through craft excellence - hands-on development, driving and delivering through engineering and operational excellence

• You will work closely with the leadership in engineering, product and design, on all features and operational aspects of our products with responsibility for the technical roadmap.

• You will be a role model for, and influence a large team of engineers at various seniority levels all the way from new college grads to principal engineers, and coach/mentor engineers across the various teams.

• As a member of the cross-company cloud technical architecture group, you will propose and review architectures and designs for the solution and cross-cutting software capabilities.

• You will periodically present technical direction to the CTO, the Engineering Leadership Team (ELT) and other forums consisting of senior executives in the company.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

The Associate Support Engineer (Cloud EMEA) isn’t just an ordinary Support role. As an Associate Support Engineer you will provide multi-channel support, including via chat and email, to customers using Atlassian products, in isolating, diagnosing, reproducing and fixing technical issues in a timely manner. To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and problem solving skills; and be someone who embraces challenges. The candidate must be able to work EMEA business hours and also be flexible to assist during weekends as needed to support business needs.

What’s in it for you?

• The entire Atlassian team has created a unique business environment -- one of Energy, Creativity, and Collaboration.

• The atmosphere is fun, casual, and inviting, in keeping with Atlassian's roots as a successful entrepreneurial start up.

• A good transition for you, if you want to pivot & grow in the technical support world.

• We are guided in our efforts by a strong set of corporate values:

  • Open Company, no bullshit

  • Play, as a team

  • Build with heart & balance

  • Be the change you seek

  • Don’t #@!% the customer

• Be responsible for resolving customer configuration issues and responding to customer questions reported by email & chat, ensuring all processes and agreed upon standards are followed.

• Ensure that customers have a positive experience with Atlassian Cloud products.

• Understand customer use cases, perform troubleshooting, devise and implement workarounds to product bugs.

• Contribute to our Product knowledge through Knowledge base articles and our Standard Operating Procedures (SOPs), helping us stay current on case management content

• Work in a 12:30 PM to 9:30 PM IST shift

Atlassian helps teams everywhere change the world. Our products are revolutionizing the software industry and helping teams collaborate and craft the magic that delivers their best work. Think NASA launching the Rover on Mars or Cochlear gifting those born deaf with the ability to hear, your work directly impacts the products they use to advance humanity.

We are looking for an experienced Site Reliability Engineer who is passionate about building scalable and reliable cloud services to join our Customer Support Technology team. You will be joining a high-impact team tasked with building services that manage and scale our support platform infrastructure.

An ideal candidate is someone passionate about building reliable services, enjoys systems engineering, keeps on top of industry trends (particularly those related to reliability & scale) and loves bringing their knowledge to the team. We'd love it if you brought a deep understanding of modern cloud infrastructure, programming expertise, operational experience and a desire to change the status quo. We'll support you with robust backend systems, mature processes, and a motivated team with a strong desire to not f*** the customer. We're looking for an engineer who can analyse and help improve our services and processes to get us to an even higher level of availability, scalability, and reliability.

• About 8 years of strong experience operating critical customer-facing cloud products

• Hands-on experience with public cloud offerings (AWS components like EC2, CloudFormation, RDS, S3, DynamoDB, SQS, Kinesis - or equivalents, e.g. in GCP / Azure)

• Strong knowledge of industry best practices for SRE

• Obsessed about availability, reliability and metrics

• Experience building web-services and clients using REST/GraphQL

• Experience using container systems like Docker and/or Platform as a Service.

• Strong organisational and interpersonal skills, with experience developing and instilling a culture of operational maturity.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Team: Core Engineering Reliability Team

Team Focus: Proactive and Reactive Incident management and Post-incident management to prevent major incidents and reduce Time to Detect, Time to Recover, and Time to Communicate to customers. This is a Level 1 OKR for the company.

• Lead a team of 12-15 engineers (frontend, backend, data, and process) in the Core Engineering Reliability Team.

• Focus on proactive and reactive incident management to prevent major incidents and reduce detection, recovery, and communication times.

• Manage technical leads and engineers to build tools and processes used across the organisation and operate services that enhance incident management.

• Develop and implement advanced incident management protocols.

• Minimise downtime and improve recovery times through system development.

• Collaborate with engineering teams across the company to integrate incident management processes smoothly.

• Use data and feedback to improve incident management practices.

• Communicate incident status and resolution efforts to customers, enhancing trust and satisfaction.

You will report to the Head of Engineering of Reliability.

If you’re passionate about leading a team to improve system reliability and customer satisfaction through incident management, we want to hear from you. Join us and help drive our success.

Working at Atlassian

Join the TEAM! We are a fast-paced tech company where innovation thrives, and individuals have the opportunity to do their best work. We believe diversity, equity, and inclusion are not only fundamental values but also strategic imperatives. We are committed to fostering an inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives.

We are looking for a dedicated and seasoned Diversity, Equity, and Inclusion (DEI) Business Partner to become part of our team. The perfect candidate will possess strong strategic acumen along with an in-depth comprehension of DEI principles and best practices. They will work closely with various stakeholders throughout their partner organization to formulate and execute initiatives that foster diversity, equity, and inclusion while driving transformation. We are in search of a strategic and outcome-oriented partner to play a pivotal part in aligning our DEI endeavors with our business goals and objectives. Your responsibilities will include collaborating with senior leadership, HR, and other key stakeholders to develop and implement initiatives that promote diversity, equity, and inclusion while driving business accomplishments.

• Partner with senior leadership within the partner organization to identify gaps and integrate DEI principles into the overall business strategy, aligning it with our organizational goals and objectives.

• Develop business-specific strategies to enhance equity throughout the employee lifecycle, incorporating key success metrics for tracking progress.

• Define and report on key performance indicators (KPIs) for diversity, equity, and inclusion (DEI) outcomes throughout the organization to assess overall organizational well-being and hold leaders responsible for achieving DEI objectives.

• Champion DEI through partnerships and work collaboratively throughout the business to create a cohesive and productive work environment.

• Use data and analytics to ensure processes and products continue to drive fair and equitable outcomes.

• Serve as an advocate of the most marginalized employees by shaping strategies that ensure an equitable environment where everyone can do their best work.

• Work closely with HR to collaborate on enabling managers to create and execute diversity recruiting, development, and retention strategies aimed at attracting and retaining top talent from diverse backgrounds.

• Analyze the data and metrics to assess the influence of DEI initiatives on crucial business outcomes, such as employee engagement, retention, and performance.

• Partner with the DEI Center of Excellence to implement programs aimed at promoting awareness, DEI competency, and inclusive leadership behaviors among managers and employees.

• Stay updated on industry trends and best practices in diversity, equity, and inclusion to utilize this knowledge for fostering ongoing improvement and innovation.

We're hiring the Head of Technical Program Manager for Engineering Excellence.

The Engineering Excellence team is building and delivering platforms, tools, and services for Atlassian's engineers to build Atlassian products.

As Head of TPM, you will bring executive leadership necessary to transform and drive the Engineering Excellence strategy.

In this role, you will demonstrate innovative thinking, collaborative problem-solving skills, as well as a passion for working in a highly cross-functional environment. This is a unique opportunity to influence important technical decisions across the company. You will be working with world-class engineering teams and experts to build solutions while breaking down technical barriers and strengthening existing systems.

You will be leading and growing a team of TPMs.

As a member of the TPM team, you will also shape the TPM craft, which is still in a formation stage. We envision TPMs to have strong technical depth, ability to shape product strategy and drive its execution in close collaboration with stakeholders across numerous crafts and product areas.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

• Analyze the current state of engineering tools and processes, business objectives, customer needs, adoption inhibitors, industry trends, and based on these, in close collaboration with your stakeholders, define a long-term strategy and roadmap for Engineering Excellence.

• Ensure translation of the strategy and platform/product requirements into technical requirements and solutions in collaboration with your partner teams and engineering counterparts.

• Streamline the execution of the articulated roadmap. This will require scoping and execution of numerous programs, and assign the appropriate leaders for each of them.

• Drive adoption/usage of your solutions and tools across Atlassian products and external partners and customers.

• While this list highlights the most common responsibilities, I want to emphasize the importance of the sense of ownership that you will have for your platform and products, programs, customer scenarios. This means that you will need to proactively identify any inhibitors, issues or opportunities, and proactively address them yourself or find the right owners to do so. The bottom line is that you are a true owner of your area and the buck stops with you.

• Hire and enable professional and career growth of your team members.

• As a senior member of the Engineering community, you may be driving some of the most complex, cross-divisional projects/initiatives. This could include managing complex dependencies and projects with a broad scope across the company

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference—working from home, an office, or in between— you can choose the place that's best for your work and your lifestyle.

What's the principal engineer role? As an Engineer well into your career, we know you're an expert at what you do and have a breadth of experience across multiple backend technologies. You take pride in being someone who more junior members look up to and sharing your expertise with others... That's why we're placing a heavy emphasis on leaning on your expertise to take on a high level of responsibility while being a role model and mentor to others on the team.

In this role, you'll get the chance to:

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Deliver solutions that are used by other teams and products

• Determine plans-of-attack on large projects

• Routinely tackle complex architecture challenges and apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Set the standard for thorough, meaningful code reviews

• Partner across engineering teams to take on company-wide initiatives spanning multiple projects

• Transfer your depth of knowledge from your current language to excel as a Software Engineer

• Mentor more junior members

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

 

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference - working from home, an office, or in between - you can choose the place that's best for your work and your lifestyle.

Your future team

 

Our Cloud Readiness organization has a mission to support large complex enterprises in building their trust in Atlassian. This trust is earned through addressing intricate compliance, security, isolation, and data transparency requirements of our largest and most sophisticated enterprise customers. We focus on developing Enterprise-grade platforms and collaborate across Atlassian to promote the adoption of the platform.

 

What you'll do

In this role as a Principal Engineer, you will report to the Head of Cloud Readiness Foundations and will be working across the enterprise cloud organization which serves the crucial functions for the whole company

• Collaborate with partners to get clarity on priorities, scheduling and scope of work

• Identify blockers, goals, success metrics ensuring awareness, OKR/roadmap awareness, and expectations

• Manage projects, process, partners and timelines

• Own the delivery of critical projects in a microservices environment

• Yearly/quarterly/sprint planning, and other Agile rituals

• Build an open, trusting, operationally mature culture

• Participate in hiring planning and other exercises

• Collaborate in technical/architectural discussions, provide direction, and drive decision-