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SmartBear offers visibility tools for developers, trusted by over 16 million professionals across 32,000 organizations, including major names like Adobe and Microsoft. Zephyr Enterprise, part of SmartBear's product lineup, is evolving to better meet user needs while maintaining its market leadership in test management. The company is seeking a Senior Software Engineer to address customer escalated issues, requiring strong debugging skills and experience in Java 8 or higher. Candidates should have 4-7 years of relevant experience and must be ready for on-demand support and rotational shifts. SmartBear values a diverse and supportive workplace, promoting ethical practices and career growth while embracing individual differences.

SmartBear provides comprehensive tools that enhance software development and testing, trusted by over 16 million professionals globally. The company is seeking a Customer Support Engineer with a relevant bachelor's degree and at least one year of experience, who will work part-time from their Bangalore office and engage in rotating weekend shifts. Candidates should possess strong technical communication skills, problem-solving abilities, and familiarity with web technologies and REST APIs. Responsibilities include delivering technical support, collaborating with teams to meet customer needs, and advocating for customer feedback in product development. SmartBear emphasizes career growth, team collaboration, and a culture that values diversity and well-being among its employees.

SmartBear provides visibility and tools for developers, with popular products such as TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr used by over 16 million professionals. The company is seeking an Associate Product Support Engineer to troubleshoot technical issues, improve customer support, and collaborate with development teams, while also gaining technical knowledge. Support services include self-help content and 24x7 live agent assistance, ensuring global follow-the-sun coverage. The ideal candidate should have experience in customer service, strong communication skills, and knowledge of technologies like API and JSON, ideally with a background in Computer Science or a related field. SmartBear promotes a people-centric culture, values diversity, and aims to contribute positively to the community while offering growth opportunities for its employees.

SmartBear provides essential visibility and tools for developers, supporting over 16 million users at more than 32,000 organizations, including notable companies like Adobe and Microsoft. The role of Associate Product Support Engineer involves troubleshooting technical issues, collaborating with development teams, and enhancing technical skills while focusing on customer support. The company offers robust self-help resources and global 24/7 support, emphasizing the importance of quick and effective customer service. Ideal candidates should have experience in customer interaction, strong problem-solving abilities, and knowledge of web application technologies such as APIs and JSON. SmartBear promotes a diverse and inclusive work environment, prioritizes employee growth, and is committed to ethical corporate practices and community involvement.

SmartBear is dedicated to providing developers with the tools necessary for improving software releases, boasting trusted tools like TestComplete and Swagger that are used by over 16 million professionals in various organizations. The role of Associate Product Support Engineer involves troubleshooting technical support issues, enhancing technical skills, and ensuring customer satisfaction through effective communication and collaboration with both customers and development teams. Ideal candidates should have at least one year of customer service experience, strong problem-solving abilities, a basic understanding of web technologies, and a college degree in a relevant field. SmartBear emphasizes career growth, a positive work culture, and social responsibility, fostering a diverse and inclusive environment. The company has a global presence, with opportunities for professional development and recognition, making it a desirable workplace.

SmartBear provides developers with comprehensive visibility tools to improve software releases, boasting a user base of over 16 million at 32,000 organizations, including major companies like Adobe and Microsoft. The role of a Senior Information Security Analyst involves safeguarding company data, managing vulnerabilities, and enhancing overall system security through collaboration with various teams. Key responsibilities include monitoring security risks, leading vulnerability management initiatives, and integrating threat intelligence into security operations. Candidates should have at least two years of experience, strong communication skills, and technical knowledge in security practices and tools. SmartBear promotes a culture of growth and inclusivity, with a commitment to ethical practices and celebrating diversity among team members.

SmartBear provides comprehensive tools and support for developers to enhance their software release processes, boasting over 16 million users globally. As an Associate Product Support Engineer, you'll focus on troubleshooting technical issues, collaborating with development teams, and improving customer service through effective communication and problem-solving. Ideal candidates should have 1-3 years of customer interaction experience, a solid grasp of web technologies, and familiarity with programming languages, along with strong organizational skills. SmartBear promotes career growth, celebrates diversity, and is committed to ethical practices and social responsibility. The company is headquartered in Somerville, MA, with a global presence in countries like Ireland, the UK, Poland, and India.

SmartBear provides comprehensive visibility for developers through their widely recognized tools, including TestComplete, Swagger, and BugSnag, trusted by millions globally. The Product Support Engineer role for BugSnag involves assisting technical customers in integrating notifier libraries and solving complex issues, while working alongside development teams to enhance technical skills. BugSnag is a software stability platform that processes over 1 billion crash reports daily and helps engineering teams make informed decisions regarding feature development and bug fixing. SmartBear offers extensive support services, including self-help content and 24x7 live assistance, and emphasizes the importance of customer satisfaction and problem resolution. The company is committed to ethical practices, workforce diversity, and providing growth opportunities, while regularly celebrating its employees' achievements and fostering a positive work culture.

SmartBear provides tools for developers to enhance their software release processes, with a reputable suite of products trusted by over 16 million users globally, including major companies like Adobe and Microsoft. The Senior Product Support Engineer role for BugSnag involves assisting customers with integration and utilizing the software while developing internal tools and enhancing customer support processes. This position offers opportunities for technical growth, collaboration with engineering teams, and potential career advancement within various business areas at SmartBear. The company emphasizes a supportive work environment, valuing individual differences and promoting career development, while also committing to ethical practices and social responsibility. SmartBear, headquartered in Somerville, MA, has received numerous industry accolades and strives to create a positive impact in the tech community.

SmartBear provides comprehensive visibility tools for developers, enhancing each software release's quality and performance. The role of Account Manager at SmartBear is pivotal, requiring a relationship builder to drive success and growth through new and existing customer opportunities. Candidates should have a strong sales background, exceptional communication skills, and a proactive approach to generating leads and closing high-value deals. The company values holistic employee development, emphasizes ethical practices, and celebrates diversity within its workforce. SmartBear, headquartered in Somerville, MA, has received several industry awards and is committed to fostering an inclusive and supportive work environment.

SmartBear provides essential tools for developers, such as TestComplete and BugSnag, trusted by over 16 million professionals in more than 32,000 organizations worldwide. They are hiring a Senior Product Support Engineer for BugSnag, who will assist technical customers and work with various programming languages while developing in-house tools. The role includes troubleshooting issues, collaborating with development teams, and potentially mentoring junior members, offering opportunities for career progression within the company. SmartBear emphasizes a supportive work culture that values diversity and individual growth, celebrating achievements and promoting social responsibility. The company is headquartered in Somerville, MA, with offices globally, and upholds equal employment opportunities regardless of one's background.

SmartBear provides tools like TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr, which are utilized by over 16 million developers and testers at more than 32,000 organizations globally, including notable companies like Adobe and Microsoft. The company is currently transforming its Zephyr Enterprise product to better meet user needs while maintaining its strong position in the Test Management sector. A Senior Software Engineer is sought to tackle customer escalated issues and collaborate with various teams, requiring 4-7 years of Java experience and a relevant degree. SmartBear emphasizes workforce development, diversity, and a supportive work culture, allowing for personal growth and the celebration of employees. The company's commitment to ethical practices and social responsibility is reflected in its global presence and numerous industry awards.

SmartBear provides tools for developers, such as BugSnag, that enhance software visibility and stability, serving over 16 million users across numerous recognized organizations. The Senior Product Support Engineer role at BugSnag involves assisting customers with technical issues, developing in-house tools, and collaborating with development teams for bug resolutions. Candidates should possess a systematic approach to problem-solving, familiarity with multiple programming languages, and a customer-centric attitude. SmartBear emphasizes employee growth and well-being, promoting a diverse and supportive company culture. The company is committed to ethical practices and social responsibility, with a global presence and various awards for innovation and workplace satisfaction.

SmartBear offers visibility and tools to enhance software development, trusted by over 16 million developers across numerous organizations, including major corporations like Adobe and Microsoft. The Account Manager position is crucial for driving the company's growth by managing relationships with valued customers and identifying new sales opportunities. Successful candidates should possess a solid sales background, strong communication skills, and the ability to engage with clients at various levels. Responsibilities include prospecting new opportunities, managing sales cycles, maintaining accurate sales data, and collaborating with other teams to ensure client satisfaction. SmartBear fosters a supportive work environment, focusing on individual growth, diversity, and ethical corporate practices, and is recognized as a top workplace with multiple industry awards.

SmartBear provides developers with tools for enhanced visibility and improved software releases, trusted by over 16 million professionals at more than 32,000 organizations, including major companies like Microsoft and Adobe. The company is seeking an Associate Product Support Engineer to tackle technical support issues, enhance their technical knowledge, and promote customer satisfaction. This role includes responsibilities such as troubleshooting, collaborating with internal teams, and maintaining documentation of customer issues. Ideal candidates should have customer service experience, strong communication skills, basic technical knowledge, and a relevant degree in a technical field. SmartBear emphasizes employee growth and well-being, actively promoting diversity and ethical corporate practices while offering a supportive work environment.

SmartBear provides essential visibility and tools for developers to enhance their software releases, with trusted products used by over 16 million professionals globally. The role of Associate Product Support Engineer involves troubleshooting technical issues and collaborating with development teams to support customers effectively. Candidates should have experience with customer interactions, strong communication skills, and a basic understanding of web technologies such as APIs and JSON. SmartBear fosters a collaborative and inclusive work environment, emphasizing employee growth and well-being while adhering to ethical corporate practices. The company has received numerous awards and operates worldwide, with a commitment to diversity and equal opportunity employment.

SmartBear provides essential tools for developers, ensuring each software release is an improvement over the last, with over 16 million users across more than 32,000 organizations. They are seeking a Cloud Engineering Manager to lead and support a team of Cloud/DevOps engineers, primarily focusing on their Platform Services. The position involves collaborating across teams, managing cloud infrastructure projects, and applying Agile methodologies to optimize operations and software delivery. Candidates should have experience leading Cloud/DevOps teams, knowledge of cloud technologies such as AWS, and the ability to convert high-level requirements into actionable plans. SmartBear values diversity, holistic employee experiences, and social responsibility, with a commitment to ethical practices and continuous career growth for its employees.

SmartBear is a company that provides visibility tools for developers to enhance their software release processes, serving over 16 million users across renowned organizations like Adobe and Microsoft. They are seeking a Product Support Engineer (P2) to troubleshoot technical issues, improve customer support experiences, and gain technical skills while working with development teams. The role involves responding to customer inquiries through various channels and requires knowledge of technologies such as APIs, Kubernetes, and JSON. Ideal candidates should have 1-3 years of customer interaction experience, strong communication skills, and a background in computer science or related fields. SmartBear promotes a supportive work environment, encourages employee growth, and is committed to diversity and ethical corporate practices.