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Miro's Advisory Services team, within Professional Services, provides strategic guidance to Enterprise plan customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization on Miro. The role involves supporting adoption by demonstrating best practices, aligning Miro's value with organizational goals with IT and business stakeholders, conducting assessments, and designing governance, change initiatives, and workshops that drive collaboration and innovation. You will develop prototypes, coach teams on Agile methods, identify barriers to effective teamwork, and lead workshops to discover high-impact use cases and improve productivity. Requirements include 3–5 years in consulting, change management, Agile, or similar fields; hands-on enterprise experience; strong facilitation and communication; familiarity with Human-Centered Design, governance frameworks, or collaboration tools, and experience helping organizations adopt new tools. Benefits include equity and wellbeing programs, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific salary ranges (Los Angeles: $148–$185k, San Francisco: $168–$210k, New York: $164–$205k) and a stated commitment to diversity and belonging at Miro.

The Advisory Services team, within Miro’s Professional Services, provides strategic, human-centered guidance and workflow transformation to help Enterprise plan customers realize business value from Miro. In this role you will support adoption by demonstrating best practices, align Miro’s value with IT and business goals, conduct assessments, design change initiatives and governance models, facilitate workshops, develop simple prototypes, and coach teams on Agile methods. You’ll lead workshops to uncover high-impact use cases, assess team workflows, drive change initiatives, connect value to organizational goals, and identify barriers to improve collaboration and measurable outcomes. Requirements include 3–5 years of experience in consulting, change management, or Agile; enterprise experience and strong facilitation; familiarity with Human-Centered Design and governance; and experience with Agile methodologies and tools such as Miro. Benefits include a global package with equity, wellbeing support, a WFH equipment allowance, and an Learning & Development stipend, location-specific salary ranges for Los Angeles, San Francisco, and New York, and a culture focused on belonging, diversity, and recruitment privacy.

Miro's Advisory Services team, within Professional Services, provides strategic guidance to Enterprise customers on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization with Miro. The role involves supporting adoption by demonstrating best practices, partnering with IT and business stakeholders, assessing workflows, guiding change initiatives, designing governance models, facilitating workshops, creating simple prototypes, coaching Agile ways of working, and sharing best practices to improve collaboration. Requirements include 3–5 years of experience in consulting, change management, Agile or similar fields; hands-on work with enterprise teams; strong facilitation; proven ability to help organizations adopt new tools; familiarity with Human-Centered Design and governance; excellent communication; and adaptability in dynamic environments. What's in it for you: global benefits such as equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend; a diverse team; location-specific benefits; and salary ranges for Los Angeles, San Francisco, and New York with compensation based on skills and experience. About Miro: a visual workspace for distributed teams with over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, and a culture that emphasizes belonging, collaboration, and continuous growth, with a Recruitment Privacy Policy in place.

Miro's Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization. In this role, you will support adopting Miro by demonstrating best practices, partner with IT and business stakeholders to align value with goals, conduct assessments and governance design, facilitate workshops, and develop simple prototypes to inspire innovation. You’ll lead workshops, assess team workflows, coach on Agile ways of working, help integrate Agile principles, identify barriers, and design solutions that drive measurable improvements in collaboration. Requirements include 3–5 years in consulting, change management, Agile, or similar fields; hands-on experience with enterprise teams; strong facilitation and communication; familiarity with Human-Centered Design and governance frameworks; and experience with Agile methodologies and tools like Miro. Miro offers a global benefits package (equity, wellbeing benefit, equipment allowance, and a Learning & Development stipend) and location-specific salary ranges (Los Angeles, San Francisco, New York) with final compensation based on skills and experience, alongside a diverse, inclusive culture; recruitment privacy policy applies.

The Advisory Services team at Miro provides strategic guidance for Enterprise customers, focusing on human-centered change, experience design, deep product expertise, and workflow transformation, while understanding customer needs and identifying how they can interact with Miro to achieve their goals. In the role, you will lead adoption efforts by running workshops, assessing team workflows, partnering with IT and business stakeholders to align Miro’s value with organizational goals, designing change initiatives and scalable governance, creating simple prototypes, and coaching on Agile practices to improve collaboration. Requirements include 3–5 years in consulting/change management/Agile or similar, hands-on experience with enterprise teams, strong facilitation, ability to drive tool adoption, familiarity with Human-Centered Design and governance frameworks, collaboration tools, plus experience with Agile and excellent communication in dynamic environments. What’s in it for you includes a global benefits package (equity, wellbeing, WFH equipment allowance, and an L&D stipend) and location-specific salary ranges (Los Angeles $148–$185, San Francisco $168–$210, New York $164–$205) with final compensation based on skills and experience. About Miro: a visual workspace for innovation used by distributed teams, with 100M+ users and 250,000+ companies, founded in 2011, ~1,600 employees across 13 hubs, and a culture that emphasizes collaboration, belonging, and inclusion, supported by a Recruitment Privacy Policy.

Miro's Advisory Services team within Professional Services provides strategic guidance to Enterprise customers, focusing on human-centered change, experience design, product expertise, and workflow transformation to accelerate value realization on Miro. In this role, you'll support adoption by demonstrating best practices, partnering with IT and business stakeholders to align Miro's value with organizational goals, conducting assessments, and helping design governance models and change initiatives. You will lead workshops to surface high-impact use cases, develop prototypes to illustrate Miro's capabilities, and coach teams on Agile practices to improve collaboration and workflows. Requirements include 3–5 years in consulting, change management, or Agile; enterprise experience; strong facilitation; familiarity with Human-Centered Design and governance; and excellent communication with adaptability to dynamic environments. The role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with city-specific salary ranges (LA: $148k–$185k; SF: $168k–$210k; NY: $164k–$205k), and Miro emphasizes diversity, belonging, and empowering teams to create the next big thing.

Miro's Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value Realization. The role involves supporting adoption of Miro by demonstrating best practices, collaborating with IT and business stakeholders, assessing workflows, designing change initiatives and governance, and facilitating workshops to improve collaboration and innovation. You will develop simple prototypes, coach on Agile practices, identify barriers to teamwork, and deliver targeted recommendations and scalable governance to drive measurable improvements. Requirements include 3–5 years in consulting, change management, or Agile fields; experience with enterprise teams; strong facilitation; familiarity with Human-Centered Design and Agile tools (including Miro); excellent communication; adaptability; and the ability to work in dynamic environments. Benefits and compensation include a global benefits package (equity, wellbeing, WFH equipment allowance, L&D stipend) and location-specific salary ranges (Los Angeles: $148–$185k, San Francisco: $168–$210k, New York: $164–$205k), with final compensation based on skills and experience, all within a culture that emphasizes belonging and collaboration across diverse teams.

The Advisory Services team within Miro’s Professional Services provides strategic guidance to Enterprise customers on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization with Miro. In this role you’ll support adoption by showing best practices, partner with IT and business stakeholders to align Miro’s value with organizational goals, run assessments, design change initiatives, implement governance models, facilitate workshops, and develop prototypes to inspire innovation. You’ll lead workshops to improve collaboration, assess and optimize team workflows, guide change initiatives, coach on Agile practices, and identify barriers to achieve measurable improvements. Requirements include 3–5 years in consulting/change management/Agile or related fields, experience with enterprise or fast-moving environments, strong facilitation, tool adoption experience, familiarity with Human-Centered Design and governance frameworks, and excellent communication skills. Benefits include a global package (equity, wellbeing, equipment allowance, Learning & Development stipend) with location-specific salary ranges (Los Angeles $148–$185k, San Francisco $168–$210k, New York $164–$205k), along with Miro’s mission and culture and a commitment to diversity and belonging, with Recruitment Privacy Policy governing applicant data.

Miro’s Advisory Services team, within Professional Services, provides strategic guidance for Enterprise customers with a focus on human-centered change, experience design, deep product expertise, and workflow transformation to accelerate value realization. In this role, you will support adoption by demonstrating best practices, align Miro’s value with organizational goals through IT and business stakeholder partnerships, conduct assessments, design governance, and facilitate workshops to improve collaboration and inspire innovation. You’ll lead workshops, assess team workflows, develop prototypes, guide change initiatives, coach on Agile practices, and identify barriers to drive measurable improvements in teamwork and productivity. Requirements include 3–5 years in consulting, change management, or Agile; enterprise or fast-paced experience; strong facilitation; familiarity with Human-Centered Design, governance frameworks, and collaboration tools; experience with Agile and Miro or similar platforms; excellent communication and adaptability. Perks include global benefits (equity, wellbeing, equipment allowance, and an L&D stipend), location-specific salary ranges (LA: $148k–$185k, SF: $168k–$210k, NYC: $164k–$205k), and a culture that emphasizes belonging, diversity, collaboration, and continuous growth.

Miro's Advisory Services team, within Professional Services, provides strategic guidance to Enterprise customers with a focus on human-centered change, experience design, product expertise, and workflow transformation to accelerate value realization on Miro. The role involves helping teams adopt Miro by showcasing best practices, aligning value with organizational goals with IT and business stakeholders, conducting assessments, designing change initiatives and governance models, and facilitating workshops to improve collaboration, including creating simple prototypes and coaching Agile practices. You’ll lead workshops, assess workflows, partner with stakeholders to connect Miro’s value to goals, guide scalable change initiatives, develop prototypes, and coach teams on Agile ways of working to integrate Agile principles. Requirements include 3–5 years in consulting/change management/Agile or similar, enterprise experience, strong facilitation, proven ability to drive tool adoption or improved collaboration, familiarity with Human-Centered Design and governance, Agile methodologies, and excellent communication in dynamic environments. Benefits include equity, wellbeing, a WFH equipment allowance, an annual Learning & Development stipend, location-specific salary ranges (LA $148–$185k, SF $168–$210k, NY $164–$205k), and Miro’s commitments to diversity, belonging, and a Recruitment Privacy Policy.

The Strategic Finance team at Miro turns data into decisions across finance, strategy, and operations, with the Marketing & Self Service pillar serving as the financial brain for how the company grows through paid media, brand, and the Self-Service funnel, now amplified by AI. The Senior Strategic Finance Manager, Marketing & Self Service, will partner with Marketing leadership and the Self-Service/PLG team, building CAC/LTV models from scratch, challenging the ROI of brand investments, and actively guiding where every dollar goes. You’ll own end-to-end marketing financial planning, CAC/LTV/ROAS modeling, Self-Service funnel economics, investment cases, AI-powered finance operations, headcount strategy, and executive reporting. Requirements include 6–8 years in strategy/consulting/FP&A or related fields, advanced financial modeling, strong AI-native capabilities, experience partnering with senior marketing/growth/sales stakeholders, deep familiarity with CAC/LTV/ROAS and PLG economics, excellent communication, bias to action, and comfort with ambiguity. Benefits include equity, wellbeing benefit, WFH equipment allowance, and a Learning & Development stipend, with a New York salary range of $140,000–$176,000, alongside a diverse, inclusive culture and location-specific details.

The Strategic Finance team at Miro turns data into decisions across finance, strategy, and operations, with the Marketing & Self Service pillar serving as the financial brain for paid media, branding, and the Self-Service/PLG funnel that drives new customers. The Senior Strategic Finance Manager will partner with Marketing leadership and the Self-Service/PLG teams to own end-to-end financial planning, CAC/LTV and unit economics, and the ROI of major investments. The role emphasizes building a clear financial story of customer acquisition and monetization, prioritizing investments, and acting as an AI-native operator to automate analyses and accelerate modeling. Qualifications include 6–8 years in strategy/consulting/FP&A or similar, advanced financial modeling, strong AI capabilities, and experience partnering with senior stakeholders while deepening expertise in CAC, LTV, ROAS, and self-service economics. The position is based in New York with a salary range of $140k–$176k, plus benefits such as equity, wellbeing, and development stipends, and Miro emphasizes inclusion and a diverse, collaborative culture.

The Strategic Finance team at Miro turns data into decisions and sits at the intersection of finance, strategy, and operations, focusing the Marketing & Self Service pillar on how spend drives the majority of new customer acquisition and monetization. The Senior Strategic Finance Manager, Marketing & Self Service, will be the dedicated finance partner to Marketing leadership and the Self-Service/PLG motion, capable of building CAC/LTV models from scratch, challenging ROI on brand investments, and using AI-native tools to automate analysis. You’ll own end-to-end financial planning, forecasting, and monthly close commentary; develop unit economics for channels; model the Self-Service funnel with Growth and Product; and create investment cases plus a clear financial narrative, while driving AI-powered operations. Requirements include 6–8 years in strategy/consulting/investment banking/FP&A or related, advanced financial modeling, strong AI capabilities to streamline workflows, proven cross-functional partnering with marketing/growth/sales, and deep familiarity with CAC, LTV, ROAS, and PLG economics. What’s in it for you: global benefits, equity, wellbeing support, a WFH equipment allowance, an annual Learning & Development stipend, a New York salary range of $140,000–$176,000, and a culture centered on belonging, collaboration, and diversity in a visually oriented workspace serving more than 100M users.

The Strategic Finance team at Miro turns data into decisions and oversees the Marketing & Self Service pillar, shaping spend across paid media, brand, and the Self-Service funnel to accelerate growth. The Senior Strategic Finance Manager, Marketing & Self Service will partner with Marketing leadership and the Self-Service/PLG teams, owning end-to-end financial storytelling, unit economics, and ROI, while acting as an AI-native operator to automate analyses. Responsibilities include end-to-end marketing planning and forecasting, CAC/LTV/ROAS modeling, Self-Service funnel economics, investment cases for major bets, AI-powered finance operations, headcount planning, and executive reporting. Requirements include 6–8 years in strategy/consulting/FP&A or related roles in high-growth SaaS, advanced financial modeling, strong AI tooling capabilities, and experience influencing senior commercial stakeholders with marketing and growth functions. The role offers benefits such as equity, wellbeing, a WFH stipend, and Learning & Development support, with a New York salary range of $140,000–$176,000, reflecting Miro’s commitment to diversity, inclusion, and collaborative innovation.

The Strategic Finance team at Miro turns data into decisions at the intersection of finance, strategy, and operations, with the Marketing & Self Services pillar shaping the spend and revenue motion that brings most new customers to the product. The Senior Strategic Finance Manager, Marketing & Self Service, partners with Marketing leadership and Self-Service/PLG leaders to build end-to-end financial stories, actively guiding where every dollar goes, including CAC/LTV and ROI models and leveraging AI to automate analyses. You’ll own marketing planning, forecasting, and monthly close commentary; model CAC/LTV/ROAS and unit economics; size Self-Service funnel opportunities; develop investment cases; drive AI-powered finance operations; plan headcounts; and prepare executive materials. Requirements include 6–8 years in strategy/consulting/FP&A or related fields, advanced financial modeling, AI-native capabilities, strong cross-functional partnership with marketing/growth/sales, and deep familiarity with CAC/LTV/ROAS and Self-Service economics. Perks include benefits such as equity and a development stipend, with a New York salary range of $140,000–$176,000, and Miro’s emphasis on diversity, belonging, and a collaborative, inclusive culture.

The Strategic Finance team at Miro turns data into decisions at the intersection of finance, strategy, and operations, and the Marketing & Self Service pillar focuses on the spend and revenue motions that drive most new customers, with AI increasingly shaping decisions. The Senior Strategic Finance Manager, Marketing & Self Service, will be the dedicated finance partner to Marketing leadership and the Self-Service/PLG motion, owning the end-to-end financial story of acquiring and monetizing customers. Key responsibilities include end-to-end financial planning and forecast commentary, CAC/LTV and ROAS modeling, Self-Service funnel economics, investment cases, AI-powered finance operations, headcount planning, and executive reporting. Requirements include 6–8 years in strategy/management consulting, investment banking, or related FP&A roles, strong financial modeling and AI-native capabilities, comfort partnering with senior marketing/growth/sales leaders, and deep familiarity with CAC, LTV, ROAS and PLG economics. The role is based in New York with a salary range of $140,000–$176,000, plus equity and benefits, and Miro emphasizes diversity and inclusion with location-specific benefits and a recruitment privacy policy.

The Strategic Finance team at Miro turns data into decisions across finance, strategy, and operations, with the Marketing & Self Service pillar focusing on the spend and revenue motion that brings most new customers to the product. The Senior Strategic Finance Manager, Marketing & Self Service will be the dedicated finance partner to Marketing leadership and Self-Service/PLG leaders, building CAC/LTV models and guiding ROI decisions using AI-enabled finance workflows. You’ll own end-to-end planning, forecasting, and monthly close commentary; model channel-level payback and ROAS; size Self-Service funnel opportunities; and develop investment cases and executive storytelling. Requirements include 6–8 years in strategy/consulting/FP&A or similar, advanced financial modeling, AI-native capabilities, strong stakeholder partnering, and deep familiarity with CAC, LTV, ROAS and PLG economics, plus excellent communication and tolerance for ambiguity. The company offers benefits such as equity, wellbeing and learning stipends, with a New York salary range of $140,000–$176,000, and emphasizes a diverse, collaborative culture.

The Strategic Finance team at Miro turns data into decisions by combining finance, strategy, and operations, with the Marketing & Self Service pillar shaping how the company grows through paid media, brand, and the Self-Service funnel, enhanced by AI capabilities. The Senior Strategic Finance Manager will be the dedicated finance partner to Marketing leadership and the Self-Service/PLG motion, building end-to-end financial storytelling, CAC/LTV/ROAS models, and investment recommendations while leveraging AI to automate and accelerate workflows. Key responsibilities include end-to-end planning and forecasting, CAC/LTV/ROAS modeling, Self-Service funnel economics, investment cases, AI-powered finance operations, headcount strategy, and executive reporting. Requirements include 6–8 years in strategy/consulting/FP&A or related fields, advanced financial modeling, strong AI-native capabilities, experience with senior stakeholders, deep familiarity with marketing efficiency and PLG economics, and excellent communication with a bias to action. Benefits include global coverage, equity, and a New York salary range of $140,000–$176,000, along with a mission-driven culture that emphasizes diversity, belonging, and continuous growth.

The Strategic Finance team at Miro turns data into decisions at the intersection of finance, strategy, and operations, with the Marketing & Self Service pillar acting as the financial brain for most of Miro’s new customer acquisition and monetization. The Senior Strategic Finance Manager, Marketing & Self Service, will be the dedicated finance partner to Marketing leadership and Self-Service/PLG leaders, blending strategy, analysis, and operations to forecast, model ROI, and actively shape where spend goes using AI-enabled tools. Responsibilities include end-to-end marketing financial planning, CAC/LTV/ROAS modeling, Self-Service funnel economics from sign-up to paid, investment cases for major bets, AI-powered finance operations, headcount planning, and executive/board reporting. Requirements are 6–8 years in strategy/consulting/investment banking/FP&A or related fields, advanced financial modeling and AI-native capabilities, experience partnering with senior commercial stakeholders, and strong communication and familiarity with CAC/LTV/ROAS and PLG economics. The role offers a New York salary range of $140,000–$176,000 plus benefits, and Miro emphasizes a diverse, inclusive culture with a global presence and a mission to empower teams to create the next big thing.

The Strategic Finance team at Miro turns data into decisions by partnering across finance, strategy, and operations to guide ambitious targets and investments, with the Marketing & Self Service pillar shaping how the majority of new customers are acquired and monetized as AI reshapes marketing and self-service. The Senior Strategic Finance Manager, Marketing & Self Service, will be the dedicated finance partner to Marketing leadership and the Self-Service/PLG leaders, owning the end-to-end financial story of customer acquisition and monetization and driving ROI-focused prioritization. You’ll handle end-to-end marketing financial planning, CAC/LTV and unit economics, Self-Service funnel economics, investment cases, AI-powered finance operations, headcount strategy, and executive reporting. Requirements include 6–8 years in strategy/consulting/FP&A or similar, advanced financial modeling, strong AI-native capabilities, proven partnership with senior stakeholders, and deep familiarity with CAC/LTV/ROAS and PLG economics, plus excellent communication and bias to action. Benefits include equity and various stipends, with the New York salary range at $140,000–$176,000, and Miro emphasizes a diverse, inclusive, collaborative culture with a global presence and growth opportunities.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, combining strategic advisors, onboarding experts, and technical account managers supported by agentic AI and the platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value. Responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integration and automation opportunities, ensuring platform health and proactive adoption, and leading change management and scaling across departments and regions. You’ll also collaborate on strategic alignment through Quarterly Business Reviews and provide adoption reporting and business outcome analytics to reinforce ROI and renewal opportunities; travel up to 25% is required. Candidates should have 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, experience with analytics and executive facilitation, and a proactive, independent mindset; the role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and a Learning & Development stipend, within Miro’s diverse, inclusive culture and privacy policy.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes with a focus on the Innovation Workspace, comprising strategic advisors, onboarding experts, and technical account managers who work with customers to transform collaboration and innovation using agentic AI on Miro’s platform. The Technical Account Manager role partners with Enterprise customers as a fractional strategic advisor to guide workflow optimization, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value and partnership. Key responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integrations and automation, monitoring platform health and adoption, and guiding change management and scaling, including supporting Centers of Excellence and conducting quarterly business reviews to demonstrate ROI. Requirements include 5+ years in relevant roles, strong technical fluency with APIs and enterprise IT ecosystems, expertise in analytics and executive-level facilitation, and willingness to travel up to 25%. Miro offers global benefits (equity, wellbeing, equipment allowance, and an L&D stipend), a diverse and inclusive culture, and emphasizes its mission to empower teams to create the next big thing, with location-specific benefits and a recruitment privacy policy.

Miro's Professional Services team helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers with agentic AI and the platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers' innovation operating models for lasting value. Key responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integrations and automation, monitoring platform health and adoption, guiding change management at scale, and co-facilitating quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, experience leading workflow optimization and change management, cross-functional facilitation, and up to 25% travel. Miro offers equity, wellbeing benefits, a learning stipend, location-specific benefits, and a diverse, inclusive culture focused on empowering teams to create the next big thing.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes with the Innovation Workspace, and the Technical Account Manager (TAM) acts as a fractional strategic advisor to maximize business value and embed Miro into customers' innovation operating models. TAM responsibilities include guiding workflow optimization across the Discover–Define–Deliver lifecycle, recommending integration and automation opportunities, and monitoring platform health, engagement, and feature adoption. They lead proactive optimization, change management and scaling by equipping internal champions, supporting Centers of Excellence, navigating organizational change, and facilitating quarterly business reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, proven ability to drive platform adoption and change management, data-informed analytics, executive-level facilitation, and up to 25% travel. Benefits and culture include equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive environment focused on belonging and collaboration, with location-specific details and recruitment privacy policy.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers supported by agentic AI and a world-class platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers’ innovation operating models for long-term value and partnership. Responsibilities include workflow optimization across the Discover–Define–Deliver lifecycle, recommending integrations and automation to improve alignment and speed, embedding Miro in existing systems, and delivering proactive, insight-driven adoption guidance. They also lead change management and scaling by enabling internal champions, supporting Centers of Excellence, navigating organizational change, and co-facilitating Quarterly Business Reviews to demonstrate ROI. Requirements include 5+ years in enterprise SaaS-related roles with strong API/integration fluency, analytics and executive-level facilitation skills, willingness to travel up to 25%, and a global benefits package including equity, wellbeing support, a WFH equipment allowance, and a Learning & Development stipend, all within a culture that values diversity, belonging, and collaboration.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers collaborating to transform how teams work and innovate with agentic AI on Miro’s platform. The Technical Account Manager (TAM) role partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models for lasting value and partnership. Responsibilities include workflow optimization across the Discover–Define–Deliver lifecycle, recommending integration and automation opportunities, guiding embedding of Miro into existing systems, proactive platform health monitoring and adoption analytics, change management and scaling across departments, supporting Centers of Excellence with governance and deployment at scale, and collaborating on quarterly business reviews to demonstrate ROI. Requirements are 5+ years in enterprise SaaS-related roles, strong technical fluency with APIs and enterprise IT ecosystems, proven ability to lead adoption and change initiatives, expertise in platform analytics, executive facilitation skills, familiarity with collaboration tooling, and willingness to travel up to 25%. The company offers benefits such as equity, wellbeing and equipment allowances, and an annual Learning & Development stipend, and it emphasizes belonging, diversity, and collaboration across a global workforce with a Recruitment Privacy Policy.

The Professional Services team at Miro helps Enterprise customers achieve outcomes via the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers leveraging agentic AI and Miro’s platform. The Technical Account Manager (TAM) will partner with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models for long-term value and partnership. What you’ll do includes designing and evolving Discover–Define–Deliver workflows, recommending integration and automation strategies, embedding Miro into customers’ systems, and proactively monitoring health, usage, and feature adoption; you’ll also equip internal champions for scaling, support Centers of Excellence, and guide governance and deployment at scale to make Miro a strategic pillar. You’ll collaborate with Customer Success Managers to co-facilitate Quarterly Business Reviews, provide adoption reporting and business outcome analytics, and influence customer strategy to support renewals and growth; the role requires 5+ years in enterprise SaaS, strong technical fluency with APIs and IT ecosystems, and the ability to lead change management and executive-level workshops, with travel up to 25%. Miro offers equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, along with a global, diverse, inclusive culture and a mission to empower teams to create the next big thing.

The Professional Services organization at Miro supports Enterprise customers to achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers collaborating closely with clients. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into innovation operating models for long-term value. Key responsibilities include designing and evolving Discover–Define–Deliver workflows, recommending integration and automation opportunities, monitoring platform health and adoption, and providing proactive optimization and governance guidance. Requirements include 5+ years in enterprise SaaS in consulting, technical account management, or related roles, strong fluency with APIs and integrations, data-driven platform analytics, executive facilitation skills, and up to 25% travel. Miro offers global benefits such as equity, a wellbeing benefit, a learning stipend, and a diverse, inclusive culture aligned with its mission to empower teams to create the next big thing.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with a team of strategic advisors, onboarding experts, and technical account managers collaborating to embed AI-powered capabilities and Miro’s platform into customers’ workflows. The Technical Account Manager (TAM) role partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models to secure long-term value and partnership. Responsibilities include guiding workflow optimization across the Discover–Define–Deliver lifecycle, recommending integration strategies and automation to accelerate value, embedding Miro into existing systems, proactively monitoring platform health and usage, leading change management and scaling with internal champions and Centers of Excellence, and co-facilitating Quarterly Business Reviews with Customer Success to demonstrate ROI. Requirements include 5+ years in enterprise SaaS or related roles, strong technical fluency with APIs and enterprise IT ecosystems, experience in workflow optimization and change management, data-informed analytics, and the ability to work independently with up to 25% travel. Benefits and culture include equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive environment; Miro emphasizes collaboration and belonging and highlights location-specific benefits on its Global benefits board.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers leveraging agentic AI and Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into their innovation operating models for long-term value. Responsibilities include designing Discover–Define–Deliver workflows, recommending integration and automation opportunities, guiding embedding into existing systems, proactively monitoring health and adoption, and enabling scale and governance via CoEs and QBRs with ROI validation. Requirements include 5+ years in enterprise SaaS roles, strong technical fluency with APIs and IT ecosystems, a proven ability to lead workflow optimization and change management, and travel up to 25%. The role offers a global benefits package (equity, wellbeing, equipment allowance, and a learning stipend) and a diverse, collaborative culture, with Miro emphasizing belonging and inclusion and providing information about life at Miro and its Recruitment Privacy Policy.