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Miro's Customer Experience team comprises various units, including Professional Services, Renewals, and Customer Success, all dedicated to empowering customers to innovate. The Enterprise Customer Success Manager role, based in Austin, TX, involves developing strategic relationships with customers to help them achieve their visual collaboration objectives through tailored success plans. Key responsibilities include driving product adoption, managing customer health, and collaborating on usage strategies to enhance customer value from Miro's services. Candidates are sought with 3-5 years of experience in customer success or consulting, particularly with large enterprises, and should possess strong relationship-building skills. Miro is committed to fostering a diverse and inclusive workplace, emphasizing collaboration and the development of its employees.

Miro’s Customer Experience encompasses teams focused on enhancing customer engagement and satisfaction, including Professional Services, Renewals, Customer Success, Customer Support, and Customer Education. The role of an Enterprise Customer Success Manager within the North America team involves establishing relationships with customers, co-developing success plans, and ensuring they achieve value through Miro's platform. Candidates for this position should have 3-5 years of experience in similar roles and be adept at working with large enterprise customers while demonstrating strong relationship-building skills. Miro provides attractive benefits, including health coverage, a flexible work environment, and professional development opportunities. The company emphasizes collaboration and inclusivity, striving to empower diverse teams to innovate and succeed together.

Miro’s Customer Experience encompasses multiple teams dedicated to empowering customers to innovate, including Customer Success, which specifically focuses on strategic partnerships and helping customers derive value from their platform. The role of an Enterprise Customer Success Manager involves creating rollout plans, fostering relationships with customers, and co-developing success narratives to meet visual collaboration objectives. Candidates should have 3-5 years of experience in customer success or consulting, particularly with large enterprises, and demonstrate the ability to influence key decision-makers. Miro offers a supportive work environment with benefits such as competitive health plans, flexible time off, and a commitment to diversity and inclusion. The company aims to build a collaborative and innovative culture, continually striving for improvement and belonging amongst its employees.

Miro's Customer Experience team includes various departments such as Professional Services, Customer Success, and Customer Support, all dedicated to empowering customers in innovation. The Enterprise Customer Success Manager role focuses on establishing relationships with customers in North America, creating joint success plans to drive product adoption, and ensuring customer retention. Candidates should have 3-5 years of experience in customer success or consulting, with proven abilities to work with large enterprises and key decision-makers. Miro offers competitive benefits, including 401k matching, health benefits, and professional development opportunities, while fostering a collaborative and diverse workplace culture. The company emphasizes the importance of belonging and inclusion, seeking individuals who are committed to teamwork and innovation.

Miro's Customer Experience team comprises various departments, including Customer Success, which focuses on helping customers effectively use Miro for innovation. The company is seeking an Enterprise Customer Success Manager in North America to build strong relationships with customers and ensure they achieve their goals through tailored success plans. Key responsibilities include driving product adoption, enhancing customer engagement, and analyzing usage data for proactive support. Candidates should have 3-5+ years of experience in customer success or consultancy, along with a proven track record working with large enterprises. Miro offers competitive benefits, a supportive work environment, and emphasizes the importance of diversity and inclusion in its culture.

Miro’s Customer Experience team encompasses various functions including Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all aimed at empowering customers to innovate. The role of an Enterprise Customer Success Manager, based in Austin, TX, involves developing strategic relationships with customers to help them achieve value with the Miro platform. Responsibilities include crafting success plans, driving product adoption, and proactively managing customer engagements to enhance their journey. Ideal candidates should have 3-5+ years of relevant experience, particularly with enterprise clients, and possess skills in managing complex projects. Miro emphasizes collaboration, diversity, and inclusion, striving to create a supportive environment for its employees and customers alike.

Miro's Customer Experience team comprises Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all dedicated to empowering customers in their innovation efforts. The Enterprise Customer Success team, based in Austin, TX, seeks customer-centric individuals to help clients achieve value from Miro's platform. An Enterprise Customer Success Manager is responsible for creating rollout plans, fostering relationships, and co-developing success strategies with clients to enhance visual collaboration. Candidates should have 3-5+ years of experience in customer success or consulting, with a track record of influencing decision-makers and managing complex projects. Miro offers competitive benefits, a supportive work culture, and emphasizes diversity and inclusion in its team to cultivate a sense of belonging.

Miro’s Customer Experience team encompasses various functions including Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all aimed at empowering customers to innovate. The Enterprise Customer Success Manager role, part of the North American team based in Austin, TX, focuses on forming strategic partnerships with customers to help them achieve their visual collaboration objectives through a joint success plan. This role requires a proactive approach to retaining and growing customer usage, as well as analyzing data to drive meaningful customer engagement. Candidates should possess 3-5 years of experience in a customer-facing role, particularly with large enterprises, and demonstrate ability to work on complex projects and influence decision makers. Miro values diversity and inclusion within its team, offering comprehensive benefits and a collaborative work environment that fosters creativity and community.

Miro's Customer Experience team comprises Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all aimed at empowering customers to innovate. The Enterprise Customer Success Manager role, based in Austin, TX, focuses on building strategic partnerships with customers to ensure they derive value from Miro’s visual collaboration platform. Responsibilities include crafting rollout plans, developing success strategies, driving product adoption, and enhancing customer engagement based on data analysis. Candidates should have 3-5+ years of experience, particularly with enterprise clients, and demonstrate strong relationship-building skills. Miro promotes a collaborative and diverse work environment, offering attractive benefits and opportunities for personal and professional growth.

Miro's Customer Experience team comprises various functions, including Customer Success, which aims to empower customers in driving innovation. The Enterprise Customer Success Manager role, based in Austin, TX, involves developing relationships with customers and creating joint success plans to help them achieve their visual collaboration goals. Candidates for this position should have 3-5 years of experience in Customer Success or consulting, particularly with enterprise clients, and the ability to influence decision-makers. Miro offers competitive benefits, including flexible time off, wellness support, and learning opportunities, while fostering a collaborative and diverse work environment. The company emphasizes inclusivity and the importance of diverse teams in its mission to empower teams to create significant innovations.