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At Atlassian, employees have the flexibility to work from home, the office, or a hybrid model, giving them control over their personal and family priorities. The company conducts virtual interviews and onboarding, emphasizing its distributed-first approach. The Enterprise Sales Development Representatives team collaborates closely with the Enterprise Account Executives to create a sales pipeline targeting complex customers while maintaining high customer satisfaction. Responsibilities include setting meetings, outbound prospecting, and building relationships using value-driven messaging tailored to customer needs. Employees utilize various sales technologies, such as SFDC and LinkedIn Navigator, to enhance customer interactions and support their organizational goals.

Atlassian offers its employees the flexibility to work from home, in an office, or a combination of both, allowing them to better balance personal and professional commitments. The company operates as a distributed-first organization, facilitating virtual interviews and onboarding processes for new hires globally. Employees are responsible for partnering with sales and account teams to manage Fortune 500 customer accounts, identifying business challenges and demonstrating the value of Atlassian products. In the pre-sales process, they must articulate solutions and customize demonstrations to address diverse stakeholder needs. Continuous learning and collaboration with account executives are emphasized to improve sales cycles and product offerings based on customer feedback.

At Atlassian, employees have the flexibility to work from an office, home, or a hybrid of both, allowing better support for their personal and family priorities. The company hires globally where they have legal presence, and their hiring process is conducted virtually. The Cloud Small & Medium Businesses (SMB) support team focuses on enhancing support capabilities for customers while ensuring positive experiences. The support team is rapidly growing to meet the demands of Atlassian's customer base, emphasizing stellar customer service and collaboration. The role entails resolving customer configuration issues, leveraging expertise for operational improvements, and providing guidance on Atlassian Cloud products.

Atlassian offers flexible work options, allowing employees to choose between office, remote, or hybrid arrangements to better balance their personal and professional priorities. The company is seeking an experienced contracts manager to join its Commercial Legal team, focusing on support for enterprise customers in the EMEA region. This remote position involves collaborating with the Sales team and internal partners to address customer requests and manage contract-related issues. Responsibilities include handling the contract lifecycle from drafting to execution, as well as developing educational resources for the Sales team. The role also emphasizes improving legal processes and leveraging tools to support the growing needs of the Sales organization.

Atlassian offers flexible work arrangements, allowing employees to work from the office, home, or a combination of both, giving them greater control over their work-life balance. The Cloud Support team is dedicated to assisting customers and enhancing service quality, working within a global framework while reporting to local management. Responsibilities include resolving customer configuration issues, answering inquiries about Atlassian Cloud products, and fostering positive customer experiences. Team members are also encouraged to engage in collaborative discussions, challenge existing processes, and support team development through effective solutions and operational improvements. Additionally, there may be opportunities to represent Atlassian at various technical events and conferences.

Atlassian offers flexible work arrangements, allowing employees to choose between office, home, or hybrid settings, thus enabling them to better support their personal and family commitments. The company is hiring for an Enterprise Pre-Sales Solutions Engineer, responsible for addressing the needs of large enterprise clients by developing tailored solutions and guiding them through the sales process. This role entails collaborating closely with Account Executives to identify business challenges, articulate the value of Atlassian products, and facilitate successful demonstrations. Candidates should possess over eight years of pre-sales experience, strong communication and problem-solving skills, as well as comfort in both business and technical discussions. Proficiency in Spanish and English is required, and familiarity with remote working is advantageous.

Atlassian offers a flexible working environment, allowing employees to work from either the office or home, which supports their personal and family needs. The company hires globally, conducting virtual interviews and onboarding as part of its distributed-first model. In the Customer Support Services (CSS) team, employees focus on fostering customer loyalty through effective communication and problem-solving. The role involves resolving configuration issues, understanding customer needs, and ensuring a positive experience with Jira Software and other Atlassian products. The company prioritizes employee growth, embraces diverse talent, and stays updated with new technologies while maintaining a supportive and engaging workplace.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

What you'll do

• Develop and implement named account or territory plans geared at both maximising expansion opportunities across a wide portfolio of products and ensuring a high bar of customer success

• Work with team members in the channel sales organisation to build sales strategies for designated territory or named accounts

• Be Atlassian's main point of contact for designated Enterprise accounts

Your background

• 2+ years of quota-carrying sales experience in a closing role

• Experience in Enterprise software sales, driving transformational deals

• Experience growing Enterprise accounts through cross-sell and upsell

• Customer-centric mindset

• Experience creating alignment and orchestrating internal account teams

• Preference for experience in the DACH region

• Fluent language skills in German & English required

Atlassian is looking for a French Speaking Strategic Customer Success Manager

Atlassian Strategic Customer Success Managers (CSMs) help customers realize the value in their Atlassian investment. They engage customers to unlock early and sustained outcomes by delivering standard methodologies at scale that support product adoption, solution expansion, and long-term growth of customer users.

As a Strategic CSM, you’ll build relationships and demonstrate an understanding of the Atlassian customer journey. You’ll be equipped to guide complex customers over their hurdles, delivering value realization through proactive and programmatic customer engagement and best practices.

You'll use your solution expertise to cut across multiple products and solution practice areas. You’ll work with a variety of customer profiles including C-Level contacts, executives, and multi-layered global teams to support the successful adoption and expansion of their Atlassian solution investment.

To help our teams work together, you will be fully remote, but requires you to work CEST Time Zone hours. You will report to the Regional Head of Customer Success.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

• Develop a trusted advisor relationship with customers at the C-suite and executive level, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle.

• Experience with SaaS business models and ability to support strategic and complex enterprise customer needs resulting in Value Realization across global teams.

• Guide the customer and Atlassian Account Team to develop customer Success Plans, including regular check-ins, QBRs (Quarterly Business Reviews), and strategic planning sessions.

• Experience navigating complex implementation processes with multiple partners globally to meet complex enterprise needs.

• Maintain an understanding of our products and solutions and speak with customers about the most relevant features for their specific requirements.

• Engage with your customers to unlock early and sustained product adoption and success with Atlassian Solutions.

• Develop and execute adoption strategies targeting high value accounts, driving change management, and expanding customer footprint.

• Mitigate churn through early risk identification, intervention, escalation and mitigation in partnership with your account team and in particular the Account Associate.

• Be the Voice of the Customer to provide internal feedback on how Atlassian can better serve our Strategic customers.

Atlassian is looking for a French speaking Enterprise Customer Success Manager. We're able to hire eligible candidates for this role who are remotely based from Poland, the Netherlands, the United Kingdom, France, or Germany only.

Atlassian Enterprise Customer Success Managers (CSMs) help customers realize the value in their Atlassian investment. They engage customers to unlock early and sustained outcomes by delivering standard methodologies at scale that support product adoption, solution expansion, and long-term growth of customer users.

As an Enterprise CSM, you’ll build relationships and and demonstrate an understanding of the Atlassian customer journey. You’ll be equipped to guide complex customers over their hurdles, delivering value realization through proactive and programmatic customer engagement and best practices.

You'll use your solution expertise to cut across multiple products and solution practice areas. You’ll work with a variety of customer profiles including executives, administrators and multi-layered global teams to support the successful adoption and expansion of their Atlassian solution investment.

To help our teams work together, you will be fully remote, but requires you to work CEST Time Zone hours. You will report to the Regional Head of Customer Success.

Your future team

With over 300,000 customers worldwide, Atlassian is helping organisations like NASA, IBM, Hubspot, Samsung and Coca-Cola unleash the power of every team through Atlassian Solutions.

With a focus on value, we help our customers understand how our products combine to create enterprise solutions that transform their business’s outcomes. We’re different from other organisations because we approach everything we do using our value of ‘play as a team'.

• Develop a trusted advisor relationship with customers from C-Suite, to executives and global teams helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle.

• Experience with SaaS business models and enterprise customer needs resulting in quantifiable outcomes.

• Collaborate with the customer and Atlassian Account Team to develop customer Success Plans, including regular check-ins, QBRs (Quarterly Business Reviews), and strategic planning sessions.

• Manage post-sales activity for your customers through relationship-building, product expertise and execution.

• Maintain an understanding of our products and solutions and speak with customers about the most relevant features for their specific requirements.

• Engage with your customers to unlock early and sustained product adoption and success with Atlassian Solutions.

• Mitigate churn through early risk identification, intervention, escalation and mitigation in partnership with your seasoned account team and in particular the Account Associate.

• Be the Voice of the Customer to provide internal feedback on how Atlassian can better serve our enterprise customers.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our Enterprise Sales Development Representatives partner with our Enterprise Account Executives to build a sales pipeline for our most complex customer base while ensuring a delightful customer experience. All of this is done in tight coordination with our Sales Operations & Marketing. You will report to an Enterprise Development Sales Manager.

What you'll do

• Accountable for meeting setting, outbound prospecting, conversion, quota, feedback, and customer obsession for our largest customers

• Collaborate with our enterprise-level sales, marketing, partner and operations teams

• You are customer focused, organized and Successful at navigating objections through value-driven messaging

• Great at prospecting using value-driven messaging personalized to delight our customers using email, social, video and calling

• Build the pipeline in partnership with Enterprise Account Executives and Enterprise Marketing teams

• Develop in-depth understanding of customer's organization, business goals and challenges to better understand their needs; enhances service by seeking ways to add value to customer interactions/services.

• You love using sales technology and work inside SFDC, Gong, Outreach and LinkedIn Navigator

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. This is a remote position. To help our teams work together effectively, this role requires you to be located in the UK.

Your future team

Our Enterprise Sales Development Representatives partner with our Account Executives to build and sales pipeline for our Enterprise customer base while ensuring a delightful customer experience. All of this is done in tight coordination with our Sales Operations and Marketing teams. You will report to an Enterprise Development Sales Manager.

What you'll do:

• Be accountable for outbound prospecting, quota carrying role, meeting conversion into pipeline

• Qualify business leads on all customers through proactive outreach and research

• Conduct cold calls, emails and others outreach strategies to engage with decision makers

• Collaborate with sales, marketing, partner and operations teams to develop lead generation strategies

• Navigate objections through value-driven messaging - Articulate the value proposition of our products to our customers.

• Experience establishing communication and engagement with prospects

• Great at writing relevant emails that are personalized to delight our customers

• Build your pipeline in partnership with Enterprise Advocates and Enterprise Marketing teams

• Work with Salesforce, Gong, Outreach and LinkedIn Navigator

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. This is a remote position. To help our teams work together effectively, this role requires you to be located in the UK.

Your future team

Our Enterprise Sales Development Representatives partner with our Account Executives to build and sales pipeline for our Enterprise customer base while ensuring a delightful customer experience. All of this is done in tight coordination with our Sales Operations and Marketing teams. You will report to an Enterprise Development Sales Manager.

What you'll do:

• Be accountable for outbound prospecting, quota carrying role, meeting conversion into pipeline

• Qualify business leads on all customers through proactive outreach and research

• Conduct cold calls, emails and others outreach strategies to engage with decision makers

• Collaborate with sales, marketing, partner and operations teams to develop lead generation strategies

• Navigate objections through value-driven messaging - Articulate the value proposition of our products to our customers.

• Experience establishing communication and engagement with prospects

• Great at writing relevant emails that are personalized to delight our customers

• Build your pipeline in partnership with Enterprise Advocates and Enterprise Marketing teams

• Work with Salesforce, Gong, Outreach and LinkedIn Navigator

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Scaled Sales Associates are focused on helping customers be successful in their Atlassian cloud Journey. Our main goal is to show SMB customers how Jira Service Management (JSM) can make them successful in their goals. Since we work at scale, we want the Scaled Sales Associate to be a champion for their customers, providing feedback to our product & engineering teams and helping us optimize our customer experience. All of this is done in tight coordination with our Product specialists and Marketing organization.

Scaled Sales Associates are customer-focused and creative. You can think at scale and organize resources to meet the needs of our SMB customers. You need to understand the customer buyer journey & be able to help us identify ways to optimize the Atlassian Sales Model.

You will report to the Sales Manager of your geo. This is a remote job.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

What you'll do

• Accountable for meeting setting, outbound prospecting, conversion, quota, feedback, and customer obsession for our largest customers

• Collaborate with our enterprise level sales, marketing, partner and operations teams

• You are customer focused, organized and successful at navigating objections through value-driven messaging

• Great at prospecting using value-driven messaging personalized to delight our customers using email, social, video and calling

• Build the pipeline in partnership with Enterprise Account Executives and Enterprise Marketing teams

• Strategic Planning and Execution: you will be developing long-term sales strategies aligned with company goals

• Market Analysis and Insights: you will be conducting market research to identify trends and opportunities.

• Relationship Management & mapping: you will focus on building strong partnerships with key clients and stakeholders across global and/or complex accounts covering the full hierarchy

• Develop in-depth understanding of customer's organization, business goals and challenges to better understand their needs; enhances service by seeking ways to add value to customer interactions/services.

• Work with SFDC, Gong, Outreach and LinkedIn Navigator

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. This is a remote position. To help our teams work together effectively, this role requires you to be located in the The Netherlands, Poland or The UK.

Your future team

Our Sales Development Representatives partner with our Account Executives to build and sales pipeline for our Enterprise customer base while ensuring a delightful customer experience. All of this is done in tight coordination with our Sales Operations and Marketing teams. You will report to an Enterprise Development Sales Manager.

What you'll do

• Be accountable for outbound prospecting, quota carrying role, meeting conversion into pipeline

• Qualify business leads on all customers through proactive outreach and research - Conduct cold calls, emails and others outreach strategies to engage with decision makers

• Collaborate with sales, marketing, partner and operations teams to develop lead generation strategies

• Navigate objections through value-driven messaging

• Articulate the value proposition of our products to our customers.

• Experience establishing communication and engagement with prospects

• Great at writing relevant emails that are personalized to delight our customers

• Build your pipeline in partnership with Enterprise Advocates and Enterprise Marketing teams

• Work with Salesforce, Gong, Outreach and LinkedIn Navigator

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the The Netherlands, Poland or The UK.

Your future team

Our Sales Development Representatives partner with our Account Executives to build and sales pipeline for our Enterprise customer base while ensuring a delightful customer experience. All of this is done in tight coordination with our Sales Operations and Marketing teams. You will report to an Enterprise Development Sales Manager.

What you'll do

• Be accountable for outbound prospecting, quota carrying role, meeting conversion into pipeline

• Qualify business leads on all customers through proactive outreach and research

• Conduct cold calls, emails and others outreach strategies to engage with decision makers

• Collaborate with sales, marketing, partner and operations teams to develop lead generation strategies

• Navigate objections through value-driven messaging

• Articulate the value proposition of our products to our customers.

• Experience establishing communication and engagement with prospects

• Great at writing relevant emails that are personalized to delight our customers

• Build your pipeline in partnership with Enterprise Advocates and Enterprise Marketing teams

• Work with Salesforce, Gong, Outreach and LinkedIn Navigator

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We are looking to add an experienced Senior Partner Development Manager to join our Northern Europe Channel team focusing on the Benelux and Nordics market. Your main responsibility will be developing a portfolio of consulting, services, and selling partners, in order to build Atlassian's presence and market share in the region.

Your expertise extends to navigating complex partnership models to drive customer success. With experience in expanding indirect sales and delivery teams, you have a deep understanding of how to generate value and increase volume through partnerships.You understand that investing in onboarding and enabling partners will yield long-term benefits.

Coming from an enterprise software vendor background, you are eager to seek new challenges at a hyper-growth company where innovative business models can be explored without hesitation.

This role reports to the Head of Benelux/Nordics. Our objective is to establish a channel that can offer valuable services, ensuring customer satisfaction and driving adoption of Atlassian products.

What you'll do

• Recruit and activate a leading Global and Regional System Integrators to accelerate the Atlassian customer sales and success objectives in the Benelux/Nordics regions.

• Create a territory recruitment plan in collaboration with Head of Next Gen Partners, channel leaders and the assigned partner account team.

• Leverage enterprise value-based selling techniques to strategically recruit the right partners that results in reduced time to activation and increase in mutual business impact.

• Build a business case-driven activation plan with the partner solution architects, partner marketing managers and other overlay supporting teams.

• Perform constant discovery of system integrator partner needs from Atlassian, best practices, and effectively report feedback to inform our enterprise channel strategy.

Key results to deliver

• Complete compelling and long term joint business cases with approved enterprise system integrators

• Activate joint GTM to generate partner influenced cloud pipeline and ACV in collaboration with cross functional team members across sales, solution architecture, marketing and GTM.

• Partner with Atlassian solution specialists to build differentiated partner solution practices that deliver customer outcomes.

Your background

You possess a strong drive and analytical mindset, making you an ideal candidate for the role of a Channel business sales professional. You understand and develop partners business and go to market models, building rapport and value in the working relationship.

• 10 years of experience in enterprise SaaS channel and alliances

• 5 years of experience in recruitment and development of GSI and Large RSI Partner Services Practices.

• Demonstrated expertise in value-based selling and partner business case development

• Passionate team player, obsessed with learning new things and strong communication skills

At Atlassian, we are on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, fast-growing software business with over 300,000 paying customers, hundreds of sales and implementation partners, and millions of users around the globe. Our culture is open, welcoming, collaborative, and passionately focused on our customers' success.

Our Strategic Solutions Sales team build and implement effective sales strategies. They drive the adoption of select products and services to our largest customers. At the same time, they are champions for our customers, providing feedback to our product and engineering teams and helping us improve our customer experience. As a Strategic Solutions Sales Executive you will lead a territory comprised of named accounts and a geographic region, frequently working arm-in-arm with our Strategic Account Managers, Solution Engineering, Channel Partners, Product, and Marketing organisations.

Enterprise Strategy & Planning (ES&P / Jira Align) helps our customers connect business strategy to technical execution by making team-level data visible across their enterprise in real-time. By getting everyone on the same page to determine scope, roadmaps, and dependencies across teams and portfolios, it connects strategic investments to drive outcomes faster and more reliably.

Your future team

We're hiring a Strategic Solutions Sales Executive, reporting to our Regional Head of Solution Sales for the EMEA region, who will cover the DACH region. You will join a distributed team of Enterprise Account Directors.

In your first 90 days, we’ll expect you to have:

• A team player mindset; driving the business in your territory

• A customer-first mentality advocating for the customer’s interests, solving complex problems, influencing outcomes, and aligning with Atlassian’s strategy

• Effective communication and active listening skills whilst leading new lands and expansions from start to finish, and engaging with (senior) stakeholders on multiple levels

• A strategic approach in reviewing the territory (account planning, territory planning) and prioritizing customer engagements to maximize growth and retention

• An ability to continuously learn and implement feedback

Your responsibilities:

• Lead end-to-end sales motions for our Enterprise Strategy & Planning solution

• Partner with our Strategic account team on account planning and driving the book of business

• Build a territory plan and account plans

• Co-sell and collaborate with solution partners and GSIs

• Forecasting a pipeline for our Enterprise Strategy & Planning solution

Working at Atlassian

Atlassians can choose where they work—whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, as part of being a distributed-first company.

For this role, you will be based remotely in the Netherlands, the UK, or Poland. Hybrid work is available in Gdańsk, Poland, and Amsterdam, the Netherlands, where we have offices. There is no Atlassian office in the UK.

Responsibilities

Atlassian unleashes the potential of every team. Our agile & DevOps, IT service management, and work management software help teams organize, discuss, and complete shared work. The majority of the Fortune 500 and over 300,000 companies of all sizes worldwide - including NASA, Audi, Kiva, Deutsche Bank, and Dropbox - rely on our solutions to help their teams work better together and deliver quality results on time. Our products include Jira Software, Confluence, and Jira Service Management.

Our Mid-Market sales team is responsible for managing a portfolio of mid-sized customers. This includes identifying cloud-first sales opportunities, cross-selling and user expansion opportunities, nurturing customer relationships, and achieving revenue targets. Simultaneously, we expect you to serve as a strong advocate for our customers by providing valuable feedback to our product and engineering teams, contributing to the enhancement of our customer experience. All of these responsibilities will be carried out in close collaboration with our Channel Partners, Product Specialists, Account Managers, and Solution Engineers. We share a commitment, as a TEAM, to guiding and aiding our customer's deployment and utilization of Atlassian at scale. However, above all, we believe in the Atlassian values and use them as our compass as we continue to evolve our revolutionary sales model.

What you'll do

• Develop and implement specified Account or Territory plans geared at both maximizing expansion opportunities across a broad portfolio of products and ensuring a high bar of customer success;

• Develop and execute sales strategies to drive revenue growth within the Mid-Market segment;

• Prospect and qualify leads within the defined Mid-Market customer segment;

• Build and maintain strong relationships with Mid-Market clients, understanding their business needs, and proposing suitable solutions;

• Conduct product demonstrations and presentations to showcase the value proposition to potential clients;

• Present contracts, pricing, and terms with Mid-Market clients;

• Collaborate with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction;

• Provide regular sales forecasts, reports, and updates to management;

• Stay updated on industry trends, market dynamics, and competitor activities within the mid-market segment;

• Travel occasionally to meet clients and attend industry events, conferences, and intentional togetherness gatherings as required.

Your background

• 5+ years of quota-carrying Enterprise Software Sales Experience;

• Experience in growing Mid-Market accounts within the Dutch market;

• Fluency in the Dutch language;

• Experience in creating alignment and orchestrating internal account teams;

• Experience in managing key customer relationships and closing strategic sales opportunities;

• Extensive experience in utilizing a CRM to achieve and correlate key performance metrics;

• Experience in building and leading territory and strategic account plans;

• Experience in leading or coordinating Account teams to drive successful customer outcomes;

• A drive to proactively engage customers with a consultative, solution-oriented approach to discovering new opportunities;

• Proven track record of meeting or exceeding performance targets;

• Eagerness to contribute to the overall team culture in a positive, impactful way.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Responsibilities

Your future team

We're hiring a 1st line Sales manager reporting to our Regional Mid-Market Sales leader for our Growth Markets. The role will oversee a sales team dedicated to acquiring and managing mid-market customers in DACH managing a team of 6-8 Mid-Market sellers

Your role will involve the development and management of a sales organization in Benelux with a focus on developing and implementing sales strategies customized for Mid Market-level customers across the Benelux, fostering long-term relationships with key accounts, and achieving revenue targets. As a sales manager you are in charge of building a group of world class sellers, recruiting and developing talents, identifying and bridging capabilities gaps across the group while contributing to developing future sales leaders

Your future team

We're hiring a 1st line Sales manager reporting to our Mid-Market Sales leader for DACH. The role will oversee a sales team dedicated to acquiring and managing mid-market customers across a set of markets in EMEA managing a team of 6-8 Mid-Market sellers

Your role will involve the development and management of a sales organization across DACH Markets with a focus on developing and implementing sales strategies customized for Mid Market-level customers across various geographies, fostering long-term relationships with key accounts, and achieving revenue targets. As a sales manager you are in charge of building a group of world class sellers, recruiting and developing talents, identifying and bridging capabilities gaps across the group while contributing to developing future sales leaders

What you'll do

• Lead and manage a team of Mid-Market sellers, developing customized sales strategies and plan for the DACH Markets

• Develop and implement strategic sales plans and programs to reach and expand market share in the Mid-Market segment.

• Provide mentorship, coach, and guidance your team helping them develop their skills and achieving their team targets.

• Set performance goals and metrics for the sales team and monitoring their progress towards meeting these goals.

• Recruit, hire, and onboarding new Account Executives .

• Collaborate with internal teams at regional and corporate level : Channel Partners, Product Specialists, Account Managers, and Solution Engineers to improve sales processes and enhance overall customer satisfaction

• Analyze sales data and market trends to identify opportunities for growth and improvement.

• Conduct regular performance evaluations and providing feedback to the sales team to drive continuous improvement.

• Stay informed about industry trends, competitor activities, and market dynamics within the enterprise segment.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

his is a remote position.

Your future team

Our Enterprise Sales Development Representatives partner with our Account Executives to build and sales pipeline for our Enterprise customer base while ensuring a delightful customer experience. All of this is done in tight coordination with our Sales Operations and Marketing teams. You will report to an Enterprise Development Sales Manager.

What you'll do

• Be accountable for outbound prospecting, quota carrying role, meeting conversion into pipeline

• Qualify business leads on all customers through proactive outreach and research

• Conduct cold calls, emails and others outreach strategies to engage with decision makers

• Collaborate with sales, marketing, partner and operations teams to develop lead generation strategies

• Navigate objections through value-driven messaging

• Articulate the value proposition of our products to our customers.

• Experience establishing communication and engagement with prospects

• Great at writing relevant emails that are personalized to delight our customers

• Build your pipeline in partnership with Enterprise Advocates and Enterprise Marketing teams

• Work with Salesforce, Gong, Outreach and LinkedIn Navigator

Your background

• You are fluent in English and Dutch or any other Nordic languages.

• Accountability: You are the highest performer in everything that you do. You crave accountability and excel in a results-based culture

• Communication: Clear, intentional, and curious. People want to talk to you. You build trust naturally

• Continued Learning: You have clear goals, daily routines that help you achieve them. You ask for coaching. You're intentional about your future, and action feedback quickly

• Integrity forward interest in selling: You don't know what it is like to not do your best. You excel in achievement. You enjoy being a top name on the leaderboard and want to help others get there with you

• Change: You contribute to change and you navigate through change well. You crave forward progression. You bounce back quickly. For you, challenges are opportunities. You always take ownership and choose action over inaction

• Impact: You are passionate about sales and about helping your customers by putting them at the center of everything you do

• Creative: You always find new ideas and new ways to achieve your goals

• Experience: No prior experience as an EDR is needed. Some of our most successful EDRs made a career change from recruitment, teaching, or were a top sales professional in another industry

#LI-Remote

Working at Atlassian

Atlassian is looking for a Sr. Manager to lead the Solutions Engineering (SE) team within the Strategic market segment across EMEA.  This leader will be vital in shaping a rapidly growing team and critical function within the Atlassian sales team. Atlassian's Solutions Engineering team partners with our direct sales and channel sales teams to deliver technical expertise in the sales cycle and assist in qualifying and closing high-value strategic opportunities while shaping the customer's solutions purchasing decisions across the full Atlassian suite of products. The ideal candidate will possess a unique blend of technical expertise, strategic thinking, and leadership skills.

As the Solutions Engineering leader of the EMEA Strategic organization, you will focus on building credibility and trust with the technical leaders in our customers & prospects by developing cross-functional strategies and solutions. Our team brings technical expertise, real-world experience, strong executive engagement skills, and an inspirational mindset to help our customers understand the opportunities of Atlassians “System of Work” Platform. We act as technical leaders, assisting customers to solve their most complex business challenges through the value they realize from Atlassian solutions.  We do this by leveraging best practices and industry standards to build customer trust, align to business outcomes, and architect best-in-class solutions.

This Leader will be crucial in driving our sales efforts by building highly scalable sales processes, tools, and techniques. This leader will have experience building operational effectiveness and rigor across the organization and has a proven ability to foster tight alignment and collaboration with the sales, product, and partner teams. The ideal candidate will have a strong background in up-leveling the team’s professional selling skills, specifically in the value creation of SaaS and cloud solutions. 

The ideal candidate understands & can demonstrate how to continually advance the team’s organization, strategy, and tactical activities to best impact the business growth expectations.

Leadership & Team Development:

• Lead, mentor, and inspire a growing team of sales engineers, fostering a culture of excellence, innovation, and continuous improvement.

• Develop and implement training programs to enhance the team’s technical and professional sales skills.

• Build & Optimize processes that support rapid growth and expansion across the team and the business.

• Provide thought leadership and collaborate with internal Atlassiana business units and stakeholders, craft the model of the Strategic market segment.

• Buildout scalable functions that best serve the needs of the business while providing adequate Solutions Engineering coverage to meet the needs of the business

• Continue to build out team domain disciplines in Cloud Migration, Service Management, Agile, DevOps, and Work Management solutions.

• Establish performance metrics and conduct regular evaluations to ensure team members meet and exceed goals.

Strategic Planning & Execution:

• Collaborate with senior leadership to define and execute the sales engineering aligned with the Strategic market segment.

• Define and Operationalize “Metrics that Matter” to effectively manage the business and ensure the most effective utilization of SE resources.

• Identify and prioritize key market opportunities, driving initiatives to capture new business and expand existing accounts.

• Ensure proper alignment of resources and effective utilization of skill sets within assigned regions.

• Align sales engineering activities with overall company goals and objectives.

Customer Engagement & Solution Design:

• Engage in high-impact sales pursuits across EMEA. Interact at multiple levels within a customer account (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs) and maintain these relationships throughout their customer journey.

• Provide technical leadership during sales presentations, demonstrations, and proof-of-concept engagements

• Engage with marketing to align on effective pipeline generation activities in the Strategic market and create new routes to market to create a new prospecting pipeline funnel pipeline.  

• Ensure the seamless integration and deployment of solutions, addressing any technical issues that may arise

• Demonstrate strong executive alignment with key resources across the Partner/Channel community

Cross-Functional Collaboration:

• Work closely with product management, marketing, and R&D teams to ensure the development of solutions that align with market demands and customer feedback.

• Serve as a liaison between sales engineering and other departments to communicate customer needs and market trends.

• Maintain a rigorous feedback loop with the product teams and deliver a point of view on roadmap investment priorities

• Drive the creation of technical collateral, including whitepapers, case studies, and solution briefs.

Market & Industry Expertise:

• Stay abreast of industry trends, competitive landscape, and emerging technologies to provide strategic insights and recommendations.

• Understand the local market nuances across the Global customer base, including Culture, Business practices and preferences. 

• Represent the company at industry conferences, trade shows, and customer events, showcasing our solutions and thought leadership.

• Develop and maintain strong relationships with key industry stakeholders and partners.

The SE team's expertise is often critical to developing new solution-based sales opportunities in our high-growth business, as well as shaping the enablement and go-to-market perspective around such solutions. You will need to partner with a diverse set of stakeholders - direct sales, channel sales, field marketing, product marketing, and sales enablement - to best shape the areas of joint execution with each team. Given the broad demand for your team's time and expertise, you will need to negotiate prioritization of when and where SE assistance is best used with each team.

Your future team

With over 250,000 customers worldwide, Atlassian is helping organizations like NASA, IBM, HubSpot, Samsung and Coca-Cola advance humanity through the power of incredible software that unleashes the potential of every team.

With a focus on value selling, we help our customers understand how our products combine to create enterprise solutions that transform their business’s outcomes. We’re different from other organizations because we approach everything we do using our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian.

Our team enjoys high earnings potential with the enterprise opportunity ahead of us, selling impactful products that are using cloud and artificial intelligence. You will report to the Head of Mid-Market in this remote position.

About You

• 3+ years of experience leading managers in Inside Sales, Sales Development, Business Development or equivalent leadership roles

• 5+ years of experience in a solution selling environment with a proven track record of meeting revenue objectives

• Demonstrate proficiency in coaching, mentoring, and nurturing a team of sales representatives

• Exhibit exceptional prioritization skills and the capability to efficiently complete tasks

• Proficient in utilizing sales tools including Salesforce, LinkedIn, Outreach, and ABM technologies

• Have prior experience collaborating with leaders in areas such as demand generation, sales operations, and enablement

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

• Partner with direct sales, partners and larger account teams on Fortune 500 customers, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory

• Participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be

• Probe for and identify additional opportunities for cross-product/solution expansion

• investigate, discover, and assess client pain points

• Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working

• Have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams

• Lead compelling value-based demonstrations, both standard and customized, flexing across multiple different stakeholder needs, from deep individual product demos to selling the large vision of the whole portfolio

• Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision

• Proactively forge strong partnerships with aligned account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together

• Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management

• Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress

Atlassian is looking for a Manager to lead the Solutions Engineering (SE) team within the Mid-Market segment across Europe.  This leader will be vital in shaping a rapidly growing team and critical function within the Atlassian sales team. Atlassian's Solutions Engineering team partners with our direct sales and channel sales teams to deliver technical expertise in the sales cycle and assist in qualifying and closing high-value strategic opportunities while shaping the customer's solutions purchasing decisions across the full Atlassian suite of products. The ideal candidate will possess a unique blend of technical expertise, strategic thinking, and leadership skills.

As the Solutions Engineering leader of EMEA, Mid-Market organization you will focus on building credibility and trust with the technical leaders in our mid-size customers & prospects by developing cross-functional strategies and solutions. Our team brings technical expertise, real-world experience, strong executive engagement skills and an inspirational mindset to help our customers understand the opportunities of Atlassians “System of Work” Platform. We act as technical leaders, helping customers solve their most complex business challenges through the value they realize from Atlassian solutions.  We do this by leveraging best practice and industry standards to build customer trust, align to business outcomes and architect best in class solutions.

This Leader will play a crucial role in driving our sales efforts by building highly scalable sales processes, tools and techniques. This leader will have experience building operational effectiveness and rigor across the organization.  The Mid-Market business is a high volume, transactional business, therefore it’s critical that the team is equipped with standard and repeatable tools, assets and processes.  This individual will lead a team of skilled solutions engineers and collaborate closely with the sales, product, and partner teams to develop and articulate comprehensive cross-functional strategies and technical solutions that address the business challenges of a broad set of the customer base. The ideal candidate will have a strong background in upleveling the professional selling skills of the team, specifically in value creation of SaaS & Cloud solutions. 

• Leadership & Team Development:

  • Lead, mentor, and inspire a growing team of sales engineers, fostering a culture of excellence, innovation, and continuous improvement.

  • Develop and implement training programs to enhance the team’s technical and professional sales skills.

  • Build & Optimize processes that support rapid growth and expansion across the team and the business.

  • Provide thought leadership and collaborate with internal Atlassiana business units and stakeholders, craft the model of the Strategic market segment.

  • Buildout scalable functions that best serve the needs of the business while providing adequate Solutions Engineering coverage to meet the needs of the business

  • Continue to build out team domain disciplines in Cloud Migration, Service Management, Agile, DevOps, and Work Management solutions.

  • Establish performance metrics and conduct regular evaluations to ensure team members meet and exceed goals.

• Strategic Planning & Execution:

  • Collaborate with senior leadership to define and execute the sales engineering aligned with the Strategic market segment.

  • Operationalize “Metrics that Matter” to effectively manage the business and ensure the most effective utilization of SE resources.

  • Identify and prioritize key market opportunities, driving initiatives to capture new business and expand existing accounts.

  • Ensure proper alignment of resources and effective utilization of skill sets within assigned regions.

  • Align sales engineering activities with overall company goals and objectives.

• Customer Engagement & Solution Design:

  • Engage in high-impact sales pursuits across Europe. Interact at multiple levels within a customer account (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs) and maintain these relationships throughout their customer journey.

  • Provide technical leadership during sales presentations, demonstrations, and proof-of-concept engagements

  • Engage with marketing to align on effective pipeline generation activities in the Strategic market and create new routes to market to create a new prospecting pipeline funnel pipeline.  

  • Ensure the seamless integration and deployment of solutions, addressing any technical issues that may arise

  • Demonstrate strong executive alignment with key resources across the Partner/Channel community

• Cross-Functional Collaboration:

  • Work closely with product management, marketing, and R&D teams to ensure the development of solutions that align with market demands and customer feedback.

  • Serve as a liaison between sales engineering and other departments to communicate customer needs and market trends.

  • Maintain a rigorous feedback loop with the product teams and deliver a point of view on roadmap investment priorities

  • Drive the creation of technical collateral, including whitepapers, case studies, and solution briefs.

• Market & Industry Expertise:

  • Stay abreast of industry trends, competitive landscape, and emerging technologies to provide strategic insights and recommendations.

  • Understand the local market nuances across the Global customer base, including Culture, Business practices and preferences. 

  • Represent the company at industry conferences, trade shows, and customer events, showcasing our solutions and thought leadership.

  • Develop and maintain strong relationships with key industry stakeholders and partners.

  • Fluent in German.

The SE team's expertise is often critical to developing new solution-based sales opportunities in our high-growth business, as well as shaping the enablement and go-to-market perspective around such solutions. You will need to partner with a diverse set of stakeholders - direct sales, channel sales, field marketing, product marketing, and sales enablement - to best shape the areas of joint execution with each team. Given the broad demand for your team's time and expertise, you will need to negotiate prioritization of when and where SE assistance is best used with each team.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Responsibilities

Atlassian is looking for a Regional Demand Gen Manager to lead the development and execution of full-funnel marketing programs to drive demand within our Mid-Market,  Enterprise, and Strategic segments, across the DACH region (Germany, Austria, and Switzerland). 

Your role will be to build and execute on strategies working alongside sales, product marketing, our account-based marketing and global scaled demand gen teams, event marketing, and other internal teams to deliver a cohesive marketing program across the region. You’ll also proactively engage our partner ecosystem to develop strategies to engage our shared customer base. 

We are looking for a strategic marketer with a strong track record of delivering high-quality leads, and building and executing regional programs tailored to local audiences. You’re a great program manager, who thrives in funnel analytics and is fluent in acronyms like MQL, SQL, ROI. You love the science of marketing as much as the art and enjoy building, implementing, and measuring new systems, processes, and campaigns. If you get excited about driving excellence while collaborating with diverse teams to bring campaigns to life, you'll love it here. 

This role will report to the Senior ABM Team Lead, APAC and EMEA. 

In this role you will:

• Own and develop the regional marketing strategy in close partnership with sales and marketing counterparts within the DACH territory

• Deliver marketing campaigns and programs that will drive impact against DACH’s marketing influenced pipeline target

• Measure, analyse, and report on performance to marketing and sales leadership, in line with our GTM strategy

• Be an advocate for the DACH sales organisation and help the rest of the marketing department understand regional priorities

• Manage the DACH activity calendar for the year

• Work closely with our channel partner team to drive co-marketing initiatives and maximise brand exposure

• Connect the dots between teams to manage the process, implementation, tracking, and measurement of marketing campaigns

• Leverage past campaign insights to inform new campaigns and the evaluation of existing campaigns

• Engage with the Atlassian Brand and Global Communications teams to build awareness in our core DACH markets through campaigns and PR agency support

• Oversee the localisation of marketing content and materials to ensure relevance to regional audiences

Qualifications:

On the first day we'll expect you to have:

• 5-7 years of experience in B2B demand generation and/or campaign management with a regional focus 

• Understanding and experience working with marketing and sales funnels

• Extraordinary program management and communication skills with and a consistent track record of working across sales, marketing and technology teams

• Self-starting tendencies with the ability to drive projects forward

• Critical thinking with strong problem-solving skills

• The ability to successfully manage multiple campaigns and programs running at the same time

• A passion for metrics. You live for the data and use it to guide your programs and spend

• Fluent in marketing automation and CRM capabilities with hands-on experience (Salesforce & Marketo a big plus)

• German native language capabilities are essential

More about our Team

Serious collaboration is the key to success for this role. You’ll be working cross functionally with several stakeholders across sales, product marketing, analytics, design, web and buyer experience teams. We run our organisation like an agile team. The top priority items are easily identifiable and everyone on the team rallies around those deliverables, and each other, on a regular basis.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the United Kingdom, Poland, or Amsterdam.

Your future team

Our Sales Development Representatives partner with the Sales and Success Account Teams to build sales pipeline while ensuring a delightful customer experience. You will report to an Sales Development Manager.

Not eligible for Visa sponsorship. Unfortunately, we do not offer work visa sponsorship to F-1/OPT, J-1/TN, or H-1B student graduates at this time.

Please note: At this time, this role is only open to entry level candidates with less than a year of professional experience (this does not include internships/co-ops).

What you'll do

• Accountable for meeting setting, outbound prospecting, conversion, quota, and activity metrics.

• Successful at navigating objections through value-driven messaging.

• Great at writing relevant emails and video prospecting to drive value for our customers.

• Build the pipeline in partnership with Sales and Success Account Teams.

• We work inside SFDC, Gong, Outreach and LinkedIn Navigator.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our Cloud Small & Medium Businesses (SMB) support team is passionate about providing support and product expertise to our Standard and Premium customers. You will be part of a team of engineers improving our support capabilities and quality for our Cloud customers. You will be a champion in isolating, diagnosing, reproducing, and fixing technical issues in a timely manner. We’re also looking for your expertise to help cover our EMEA customers while also covering some weekends as needed to support business needs.

More about the team

The Support team is growing by leaps and bounds to keep up with the rapid pace of Atlassian customers (this is a good problem to have). With this increase, stellar customer service and satisfaction remain our number one goal, and supporting that in all ways possible. We continually work on projects and collaborate within our group to streamline processes and make it easier for users to have a great support experience with Atlassian. Our team works hard and pitches in when issues arise, but we never forget to have fun and celebrate our successes. Even when difficult problems arise (of course they always do in Support), we're pretty sure you’ll be excited about coming to Atlassian every day to do this job and to work on this team.
To learn more about working with the Support Team at Atlassian, check out our Support Team page!

In the role you will:

• Be responsible for resolving customer configuration issues and responding to customer questions.

• Leverage your experience and operational know-how to not only identify gaps and opportunities but also to suggest potential solutions

• You will drive collaborative discussions within the Team, challenge thought processes, and encourage peers to see them through.

• Ensure that customers have a positive experience with Atlassian Cloud products.

• Understand customer use cases, perform troubleshooting, devise and implement workarounds to product bugs.

• Work with APIs, REST payloads, REST endpoints, Atlassian product Integrations, and 3rd party products to make recommendations to resolve customer issues.

• You will provide ad-hoc guidance to customers, internal teams, Atlassian Solution Partners, and others regarding how to properly implement any of these Atlassian Cloud products - Jira Work Management, Jira Software, Confluence Cloud, or Jira Service Management.

• Periodically collaborate to develop and implement operational improvements. Also, you may have the opportunity to represent Atlassian at events (Technical conferences, Meetups, etc.).

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

For this role, we can hire people based in The Netherlands, UK and Poland.

Your future team

Atlassian is changing the software development industry and helping teams all around the world like Vodafone, Daimler, and Klarna to advance humanity through the power of software and collaboration. The Midmarket Sales team helps our Midmarket customers scale their investments in Atlassian. This Sales role is fully remote, and the client base will be Midmarket companies based in Spain, Cyprus and Portugal. There will be some occasional visits to these regions. The Atlassian Midmarket Sales team is a newly established team of 70+ people in EMEA. We have worked in sales and management roles in well-established Fortune 500 companies as well as exciting startups. We share a commitment to reach our numbers and ambition to make our team successful. However, above all we believe in the Atlassian values and want to use them as our compass in building a revolutionary sales model. You'll report to the Midmarket Sales Manager France / South.

What you'll do

• Develop and implement named account or territory plans geared at both maximising expansion opportunities across a wide portfolio of products and ensuring a high bar of customer success

• Work with team members in the channel sales organisation to build sales strategies for designated territory or named accounts

• Be Atlassian's main point of contact for designated Midmarket accounts in Spain, Cyprus and Portugal, with some occasional visits to this regions.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

At Atlassian, we work with over 300,000 customers worldwide, including organizations like NASA, IBM, Hubspot, Samsung, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth. What makes us unique is our belief in our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian.

There’s a strong earning potential for our sales team which is supported by the vast enterprise market awaiting our exploration, along with the consistent preference of our customers for Atlassian products.

We're leading the way in responsibly integrating artificial intelligence into our cloud products as we aim to migrate our customers to the cloud while building trust through transparency of cost, moving faster with our collaborations, and accelerating our customers' business outcomes and are tasked with constructing and executing a powerful sales strategy. The role involves steering the utilization of various products and services for our most significant and strategically important customer base. This includes overseeing a specific set of high-value customers, comprehending their long-term business goals, and formulating customized strategies to foster mutual growth and success. The responsibilities also encompass nurturing strong relationships with key decision-makers, identifying opportunities for upselling or cross-selling, as well as closely collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to deliver solutions that align with customer objectives.

We believe in the Atlassian values and want to use them as our compass in building a revolutionary sales model. Are you customer-focused and creative? Can you effectively organize resources to meet the needs of our customers?If yes, then we'd love to have

What You'll Do:

• Develop and implement named Account or Territory plans geared at both maximizing expansion opportunities across our full portfolio of products

• Be the main Atlassian point of contact or escalation point for designated strategic Accounts

• Developing and implementing strategic sales plans to acquire and retain high-value accounts.

• Identifying key decision-makers within target accounts and building strong relationships with them.

• Building and maintaining relationships with C-level and other executive relationships.

• Understanding the business objectives and challenges of potential customers and positioning solutions to address their needs.

• Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction

• Leading complex negotiations and contract discussions with customers.

• Conducting market research and staying informed about industry trends to identify new opportunities and maintain a competitive edge.

• Traveling as necessary to meet with clients, attend industry events, and participate in conferences.

• Mentoring and providing guidance to junior members of the sales team, if applicable.

We’re Atlassian and help businesses transform and reinvent new ways of working for teams around the world, which is why 83% of Fortune 500 companies use our solutions. We're able to hire eligible candidates for this role who are located anywhere the United Kingdom.

The Business Value Advisory practice focuses on our most strategic accounts globally, working with customers to identify and quantify the value of using Atlassian’s solutions and effectively articulate how and why they can help our customers succeed. This is a unique opportunity to join a growing team as we scale this critical capability and creatively reinvent the future of value selling using generative AI. If this sparks your interest, apply today and chat with our friendly recruitment team further.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

You will be partnering closely with Enterprise Sales, Solution Engineering, Advisory Services and Marketing teams to provide exceptional consultative support to a select number of our largest customers, while also identifying enablement and coaching opportunities to build and mature our overall value-selling framework. You will utilise your extensive knowledge and experience in consultative value discovery, industry research, and financial modeling to deliver exceptional value in customer engagements through prescriptive insights and employing best-practice methodologies.

In this role, you’ll get to:

• BUILD

  • Be an important part of scaling the practice, which is designed to mature our engagement with our largest, most strategic customers by overlaying our sales teams with business value subject matter expertise.

  • Help evolve our practice through iteration of existing financial models which drives scalable use, and through contributing to the development of the art of value consulting in Atlassian.

• ENGAGE

  • Work with executive-level stakeholders from our customers to create compelling, credible and defendable business cases centered on the return on investment of Atlassian’s solutions.

  • Leverage internal and external research around our customers' business drivers, market/industry trends, and Atlassian product capabilities to deliver these customised business cases to an executive audience.

• LEAD

  • Provide thought leadership and expertise on business value at conferences and events

  • Identify, lead, and contribute to the creation and enablement of new resources and assets to support the field (best practices, value-selling support, financial models etc. )

  • Collaborate with sales enablement to establish and provide enablement training on how direct sales and channel partners can best leverage value-based content and collateral for success in their sales pursuits

You will report to the Head of Business Value & Trust at Atlassian and into the Global Solutions function, collaborating with teams around the world. Travel up to 15-20% may be required for this role. Expect to travel ~4-6 per year to internal events like sales kickoffs and team events, of which ~1-2 per year could require international travel to other major geographies (ie. APAC or AMER). Expect customer-facing travel for onsite customer meetings within your territory, as customer demand for in-person meetings grows.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We are looking for an experienced Manager who can develop, champion, and motivate a team of highly-skilled Strategic Account Managers, responsible for the retention and expansion of our largest Enterprise customers. With over 300,000 customers worldwide, our Strategic Account Management team is assigned to the largest, most complex customers in their respective regions.

Our Account Management team owns both retention and expansion, ultimately contributing to the transformation of our largest complex customers. Your team will drive revenue growth across Atlassian’s full product portfolio by delivering high customer retention rates, proactively engaging on expansion opportunities, and leading upsell, upgrade & cross-sell opportunities throughout the customer lifecycle. You will partner closely with our Global Sales Team to drive Total Book of Business growth. Additionally, you will be partnering with Sales team on strategic opportunities, including white space analysis, strategic account planning & mapping, and cross-functional partnership with Sales support teams.

We want a team player who can demonstrate both strong leadership skills and humility in an organization that prides itself on its open, honest, and supportive culture.

What you’ll do

• You will be accountable for team performance, revenue forecasting, and balancing prioritization amidst a complex ownership footprint.

• You will work cross-functionally with Strategic Sales leadership on execution & strategy, and collaborate effectively with other key customer-facing teams (Services, Channel and Customer Success) .

• You will also be responsible for staffing, on-boarding, and up-skilling of the team.

• You will be the voice for the team, helping to escalate and remove blockers where needed so your team can do their best work and provide an ideal customer experience.

• You will learn Atlassian’s unique GTM model and play a critical part in helping us build our next generation enterprise business model globally.

• Own or collaborate on projects that seek to improve our practice, process, and/or ways of work.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our Enterprise Solutions Engineering team is dedicated to managing accounts for our large (fortune 500) enterprise customers at Atlassian. This involves understanding their business needs and developing customized solutions to meet those requirements.

Were looking for a Enterprise Pre-Sales Solutions Engineer that’s passionate about being a solutions expert in the sales cycle, solving our customer’s hardest business problems with our products and solutions, and helping close our enterprise deals.

• Partner with Account Executive to participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be

• Probe for and identify additional opportunities for cross-product/solution expansion

• Investigate, discover, and assess client pain points

• Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working

• have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams

• Lead compelling value-based demonstrations, both standard and customized

• Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision

• Proactively forge strong partnerships with assigned sales counterparts, regularly discussing current and upcoming opportunities and needs, bi-directional feedback on recent engagements, and ways to improve the selling cycle together

• Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management

• Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress

• Collaborating with internal teams, Account Executives, Channel Partners, Product Specialists and Account Managers to streamline sales processes and enhance overall customer satisfaction.

• Mentoring and providing guidance to members of the SE team, if applicable.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

Atlassian is changing the software development industry and helping teams all around the world like Vodafone, Daimler, and Klarna to advance humanity through the power of software and collaboration. The Enterprise Sales team helps our largest customers scale their investments in Atlassian. This non-traditional Sales role is fully remote. We're able to hire eligible candidates for this role from Poland, the Netherlands, the United Kingdom, France and Germany. The Enterprise Sales team was established in the summer of 2019. We have worked in sales and management roles in well-established Fortune 500 companies as well as exciting startups. We share a commitment to reach our numbers and ambition to make our team successful. However, above all we believe in the Atlassian values and want to use them as our compass in building a revolutionary sales model. You'll report to the Enterprise Sales Manager.

What you'll do

• Develop and implement named account or territory plans geared at both maximising expansion opportunities across a wide portfolio of products and ensuring a high bar of customer success

• Work with team members in the channel sales organisation to build sales strategies for designated territory or named accounts

• Be Atlassian's main point of contact for designated Enterprise accounts