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SmartBear offers quality software through its solution hubs—API Hub, Insight Hub, and Test Hub with HaloAI—and is trusted by over 16 million developers at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The company seeks a Digital Customer Success Program Lead to design, launch, and own a global scaled-engagement strategy, set the vision for digital CS, build repeatable customer journeys, and operationalize automation to improve adoption, retention, and product value. Key responsibilities include defining the global CS strategy and roadmaps, architecting digital journeys from product usage data and CRM insights, developing scalable assets (onboarding paths, lifecycle emails, webinars, education modules, in-app engagement), deploying and optimizing a Customer Success Platform, ensuring data flows between CSP, CRM, and analytics tools, and collaborating with Product, Marketing, Sales, and Support while establishing experimentation for personalized engagement. Qualifications require 5–8 years in SaaS CS, digital engagement, or CS operations; proven experience launching and scaling digital/tech-touch programs; hands-on Salesforce and Amplitude expertise; practical CS Platform experience with automation design and health models; ability to translate usage and account data into automated journeys; strong program management, analytical, and stakeholder skills; and comfort with a global, rapidly growing environment, with preferred skills in BI tools, developer-focused products, journey mapping, segmentation, renewal/expansion knowledge, and cross-region collaboration. We offer the chance to lead SmartBear’s digital CS transformation with high visibility and influence across CS, Operations, Product, and Sales, autonomy to design programs that drive adoption and value, and competitive compensation and benefits.

At SmartBear, quality-driven software is powered by solution hubs—API Hub, Insight Hub, and Test Hub with HaloAI—that give teams visibility and automation to ship high-quality software faster. SmartBear is trusted by over 16 million developers at 32,000+ organizations, including Adobe, JetBlue, FedEx, and Microsoft. The Partner Enablement Manager will design and deliver programs for solution partners, resellers, and marketplace partners (Atlassian, AWS, etc.) to ensure they can confidently position, sell, and support SmartBear solutions, fueling engagement and revenue growth. Key duties include building onboarding and training playbooks, delivering live and self-serve partner education, collaborating across Sales, Product Marketing, and Field Marketing, managing partner resource hubs, and tracking engagement to optimize enablement. Requirements include 5+ years in partner enablement or related roles, experience with partners or cloud marketplaces, strong PM and communication skills, familiarity with enablement tools (Highspot, Seismic, LMS), Salesforce, and Confluence/Notion, with bonuses for Atlassian/AWS Marketplace experience and DevOps/testing background; SmartBear emphasizes career growth, inclusive culture, and global offices.

SmartBear offers complete visibility tools—TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr—used by over 16 million developers at more than 32,000 organizations, including Adobe, JetBlue, FedEx, and Microsoft. The company seeks a Senior Talent Acquisition Partner (hybrid role based in Ahmedabad) to drive growth by recruiting top talent aligned with SmartBear’s values. You will partner with hiring managers, manage high-volume pipelines for global roles, oversee end-to-end recruitment, conduct multi-channel outreach, assess candidates, and ensure an exceptional candidate experience while using data to inform decisions. Requirements include 8+ years in high-volume recruitment, a proven track record of meeting hiring metrics, strong communication and relationship skills, experience with ATS and sourcing via Greenhouse, Naukri, and LinkedIn, and an interest in applying AI to recruiting. Why join: opportunities for career growth, a holistic People & Culture approach, commitment to inclusion and diversity, global offices, and recognition as an equal opportunity employer.

SmartBear helps teams deliver high-quality software through its solution hubs—API Hub, Insight Hub, and Test Hub with HaloAI—trusted by over 16 million developers at 32,000+ organizations including Adobe, JetBlue, FedEx, and Microsoft. The company is hiring a Senior Manager of DevOps (Senior Manager - Cloud Engineering Lead) to lead a geographically distributed team of 10 DevOps engineers across its test-management products, driving technical and process improvements. Responsibilities include managing the team, coaching engineers, applying agile practices for continuous deployment, aligning priorities and milestones with business outcomes, planning major cloud infrastructure projects, and handling on-call escalations. Requirements include 7+ years leading Cloud/DevOps teams, a BS/MS in Engineering or Computer Science, English at B2 level, experience with public and private clouds (preferably AWS), Agile development, global multi-site experience, and a curious problem solver with a track record of coaching across seniority levels. Why join: opportunities for career growth, a people-centric and inclusive culture, support for work-life balance (birthday off), ethical corporate practices and social responsibility, and global offices with awards and recognition.

SmartBear focuses on delivering quality software through their innovative solutions, including HaloAI, which enhances visibility and automation in software development for over 32,000 organizations, including major companies like Adobe and Microsoft. They are currently seeking an Enterprise Renewals Specialist to build long-term relationships with customers, acting as a trusted advisor to address their unique business challenges and drive customer retention and loyalty. This role requires strategic engagement with customers to ensure account retention, maximize software utilization, and identify opportunities for upselling and cross-selling. Ideal candidates should have 1-2 years of customer-facing experience, strong relationship-building skills, and a customer-focused orientation. SmartBear emphasizes career growth, diversity, and ethical corporate practices, and they provide a collaborative work environment while supporting social responsibility initiatives.

SmartBear prioritizes quality in software development, offering solutions like SmartBear API Hub, SmartBear Insight Hub, and SmartBear Test Hub to enhance visibility and automation for teams. The company supports a large user base of over 16 million developers and engineers across more than 32,000 organizations, including major brands such as Adobe and Microsoft. The Senior UI/UX Web Designer role involves leading the design for marketing websites, focusing on user experience, design systems, and collaboration with various teams to produce impactful digital content. Candidates should have 4-6 years of UI/UX experience, strong design skills, and the ability to communicate effectively with stakeholders, while also adhering to accessibility and usability best practices. SmartBear fosters a culture of growth, inclusivity, and social responsibility, exemplifying its commitment to employee well-being and ethical corporate practices.