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Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

At Atlassian, we are on a mission to reinvent B2B selling. We have built a multi-billion fast-growing business by focusing relentlessly on converting free trials into happy customers. 

This highly visible role is a hybrid of traditional jobs in sales operations and strategic planning. You will play a key role in sales capacity planning and the budgeting, allocation, and tracking of headcount across the sales organization. 

Do you enjoy working in a fast-paced environment, look to solve challenging problems and are motivated to implement innovative ways to do things better? You'll thrive if you are highly organized, driven, a self-starter, analytical and have a strong attention to detail. If so, continue reading.

In this role, you’ll get to:

• Support the global sales team. You will partner closely with multiple groups including sales leadership, finance, talent and acquisition, and HR for budgeting, headcount tracking, and capacity planning.

• Develop a repeatable, scalable program framework to support hiring at Atlassian.

• Build foundational reporting around sales hiring. Partner with teams to develop real-time dashboards that a sales leader can easily follow. Be able to work with a technical team to identify needs and develop reporting requirements for BI dashboards.

• Become a trusted strategic partner through the structure and clarity of your work.

• Provide regular updates and reports on efforts, including progress against goals, project status and market insights

More about you

On your first day, we’ll expect you to have:

• Experience: 5+ years in program management, preferably in SaaS or software industries.

• Project Management: Demonstrated experience in managing cross-functional projects with tight deadlines and competing priorities.

• A strong desire to execute, drive impact, and demonstrate urgency with projects big and small.

• Communication Skills: Excellent communication and presentation skills, with the ability to influence and collaborate effectively across all levels of the organization.

• An owner mentality: You take pride in your work and view what you do as a part-owner and builder of Atlassian.

• You love partnering: You get that an organization is made up of very different parts. You relish influencing other teams and co-piloting cross-team initiatives.

• Process improvement know how: Continuous improvement is in your DNA. You can enhance business processes from the diagnosis to documentation to execution.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

At Atlassian, Sales Enablement is a creative and data-driven blend of art and science. We build learning journeys with passion and best practices while proactively consulting data. In the Field Readiness role, we combine skills across Instructional Design, Project Management, and Facilitation. As the Sr. Readiness Manager for Mid-Market Account Executives, you'll report to the Manager of Sales & Success Readiness and be a strategic partner, content creator, program owner, and mentor all in one. It's not just about sharing info; it's about making positive changes in behavior that benefit our business and customers and you’ll be doing that within our largest market segment: Mid-Market. Our Field Readiness team designs learning programs, creates e-learnings and training sessions, and supports transformational initiatives. We handle projects from start to finish, aiming to improve existing methods and boost revenue-generating activities.

What you'll do

• Lead Account Executive enablement activities that result in the possession & mastery of the right knowledge, assets, and tools to differentiate and sell Atlassian solutions

• Oversee learning sessions & training content, collaborating with cross-functional teams

• Contextualize and refine Product & Marketing messages and content

• Design dynamic project roadmaps and milestones

• Partner with Mid-Market AE Leadership to drive a coaching culture and outbound sales results

• Enhance learning across the Mid-Market segment and different seniority levels

• Utilize tools like Salesforce, Outreach, LinkedIn Sales Navigator, Highspot, Gong, and more

• Align enablement with external activities like product releases, campaigns, and events

• Monitor performance metrics and Mid-market AE success

• Develop sales competency assessments with Onboarding peers

• Uphold and share Atlassian's values

Your Background

• 5-7 years of experience in revenue-focused roles, sales training, or sales support, with expertise in best practices, methodologies, and technologies.

• Ideally 3+ years in sales enablement or training at a B2B enterprise tech company.

• Proven ability to enhance outcomes like conversion rates, quota achievement, pipeline generation, and sales opportunities vs. targets.

• Mastery of excellent (and executive) communication, training sales teams on engagement, personalization, and outbound practices while contributing to internal communication channels

• Proficient with sales tools: Gong, Outreach, LinkedIn Sales Navigator, ZoomInfo, Salesforce.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

At Atlassian, Sales Enablement is a creative and data-driven blend of art and science. We build learning journeys with passion and best practices while proactively consulting data. In the Field Readiness role, we combine skills across Instructional Design, Project Management, and Facilitation. As the Sr. Readiness Manager for Mid-Market Account Executives, you'll report to the Manager of Sales & Success Readiness and be a strategic partner, content creator, program owner, and mentor all in one. It's not just about sharing info; it's about making positive changes in behavior that benefit our business and customers and you’ll be doing that within our largest market segment: Mid-Market. Our Field Readiness team designs learning programs, creates e-learnings and training sessions, and supports transformational initiatives. We handle projects from start to finish, aiming to improve existing methods and boost revenue-generating activities.

What you'll do

• Lead Account Executive enablement activities that result in the possession & mastery of the right knowledge, assets, and tools to differentiate and sell Atlassian solutions

• Oversee learning sessions & training content, collaborating with cross-functional teams

• Contextualize and refine Product & Marketing messages and content

• Design dynamic project roadmaps and milestones

• Partner with Mid-Market AE Leadership to drive a coaching culture and outbound sales results

• Enhance learning across the Mid-Market segment and different seniority levels

• Utilize tools like Salesforce, Outreach, LinkedIn Sales Navigator, Highspot, Gong, and more

• Align enablement with external activities like product releases, campaigns, and events

• Monitor performance metrics and Mid-market AE success

• Develop sales competency assessments with Onboarding peers

• Uphold and share Atlassian's values

Your Background

• 5-7 years of experience in revenue-focused roles, sales training, or sales support, with expertise in best practices, methodologies, and technologies.

• Ideally 3+ years in sales enablement or training at a B2B enterprise tech company.

• Proven ability to enhance outcomes like conversion rates, quota achievement, pipeline generation, and sales opportunities vs. targets.

• Mastery of excellent (and executive) communication, training sales teams on engagement, personalization, and outbound practices while contributing to internal communication channels

• Proficient with sales tools: Gong, Outreach, LinkedIn Sales Navigator, ZoomInfo, Salesforce.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

At Atlassian, Sales Enablement is a creative and data-driven blend of art and science. We build learning journeys with passion and best practices while proactively consulting data. In the Field Readiness role, we combine skills across Instructional Design, Project Management, and Facilitation. As the Sr. Readiness Manager for Mid-Market Account Executives, you'll report to the Manager of Sales & Success Readiness and be a strategic partner, content creator, program owner, and mentor all in one. It's not just about sharing info; it's about making positive changes in behavior that benefit our business and customers and you’ll be doing that within our largest market segment: Mid-Market. Our Field Readiness team designs learning programs, creates e-learnings and training sessions, and supports transformational initiatives. We handle projects from start to finish, aiming to improve existing methods and boost revenue-generating activities.

What you'll do

• Lead Account Executive enablement activities that result in the possession & mastery of the right knowledge, assets, and tools to differentiate and sell Atlassian solutions

• Oversee learning sessions & training content, collaborating with cross-functional teams

• Contextualize and refine Product & Marketing messages and content

• Design dynamic project roadmaps and milestones

• Partner with Mid-Market AE Leadership to drive a coaching culture and outbound sales results

• Enhance learning across the Mid-Market segment and different seniority levels

• Utilize tools like Salesforce, Outreach, LinkedIn Sales Navigator, Highspot, Gong, and more

• Align enablement with external activities like product releases, campaigns, and events

• Monitor performance metrics and Mid-market AE success

• Develop sales competency assessments with Onboarding peers

• Uphold and share Atlassian's values

Your Background

• 5-7 years of experience in revenue-focused roles, sales training, or sales support, with expertise in best practices, methodologies, and technologies.

• Ideally 3+ years in sales enablement or training at a B2B enterprise tech company.

• Proven ability to enhance outcomes like conversion rates, quota achievement, pipeline generation, and sales opportunities vs. targets.

• Mastery of excellent (and executive) communication, training sales teams on engagement, personalization, and outbound practices while contributing to internal communication channels

• Proficient with sales tools: Gong, Outreach, LinkedIn Sales Navigator, ZoomInfo, Salesforce.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

What You'll Do:

• Develop and implement named Account or Territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring high bar of customer success

• Be the main Atlassian point of contact or escalation point for designated strategic Accounts

• Developing and implementing strategic sales plans to acquire and retain high-value accounts.

• Identifying key decision-makers within target accounts and building strong relationships with them.

• Building and maintaining relationships with C-level and other executive relationships.

• Understanding the business objectives and challenges of potential customers and positioning solutions to address their needs.

• Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction

• Leading complex negotiations and contract discussions with customers.

• Conducting market research and staying informed about industry trends to identify new opportunities and maintain a competitive edge.

• Providing regular updates and forecasts on sales performance to senior management.

• Developing and maintaining a deep understanding of the company's products and services to effectively communicate their value proposition to customers.

• Traveling as necessary to meet with clients, attend industry events, and participate in conferences.

• Mentoring and providing guidance to junior members of the sales team, if applicable.

Your Background:

• 10+ years of quota-carrying Enterprise Software Sales Experience

• Experience driving transformation deals in large global accounts with multi-million dollar spend thresholds

• Experience engaging and building C-level and other executive relationships

• Experience navigating complex procurement processes with multiple stakeholders and complex purchasing needs

• Proficient in leading and guiding a highly matrixed support team across geographies, getting cross functional teams aligned and marching toward the same goals

• Experience managing key customer relationships and closing strategic sales opportunities

• Extensive experience utilizing a CRM to achieve and correlate key performance metrics

• Building and leading territory & strategic account plans

• Proactively engages customers with a consultative, solution-oriented approach in discovering new opportunities

• Proven track record of meeting or exceeding performance targets

• Excited to engage and influence your team, driving strength, passion, and excitement to your colleagues

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

At Atlassian, we work with over 300,000 customers worldwide, including organizations like NASA, IBM, Hubspot, Samsung, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth. What makes us unique is our belief in our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. 

There’s a strong earning potential for our sales team which is supported by the vast enterprise market awaiting our exploration, along with the consistent preference of our customers for Atlassian products.

We're leading the way in responsibly integrating artificial intelligence into our cloud products as we  aim to migrate our customers to the cloud while building trust through transparency of cost, moving faster with our collaborations, and accelerating our customers' business outcomes and are tasked with constructing and executing a powerful sales strategy. The role involves steering the utilization of various products and services for our most significant and strategically important customer base. This includes overseeing a specific set of high-value customers, comprehending their long-term business goals, and formulating customized strategies to foster mutual growth and success. The responsibilities also encompass nurturing strong relationships with key decision-makers, identifying opportunities for upselling or cross-selling, as well as closely collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to deliver solutions that align with customer objectives.

We believe in the Atlassian values and want to use them as our compass in building a revolutionary sales model. Are you customer-focused and creative? Can you effectively organize resources to meet the needs of our customers?If yes, then we'd love to have you on our team!

What You'll Do:

• Develop and implement named Account or Territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring high bar of customer success

• Be the main Atlassian point of contact or escalation point for designated strategic Accounts

• Developing and implementing strategic sales plans to acquire and retain high-value accounts.

• Identifying key decision-makers within target accounts and building strong relationships with them.

• Building and maintaining relationships with C-level and other executive relationships.

• Understanding the business objectives and challenges of potential customers and positioning solutions to address their needs.

• Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction

• Leading complex negotiations and contract discussions with customers.

• Conducting market research and staying informed about industry trends to identify new opportunities and maintain a competitive edge.

• Providing regular updates and forecasts on sales performance to senior management.

• Developing and maintaining a deep understanding of the company's products and services to effectively communicate their value proposition to customers.

• Traveling as necessary to meet with clients, attend industry events, and participate in conferences.

• Mentoring and providing guidance to junior members of the sales team, if applicable.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is looking for an experienced Partner Manager for a role covering strategic SI partners in the Public Sector. This role reports directly to the Head of Public Sector Channel, and will be responsible for growing incremental, measurable revenue within the Public Sector territory, across a diverse range of enterprise solutions built on the Atlassian Platform.

We are on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, dynamic software business with over 300,000 paying customers, and millions of users around the globe. Many of these organizations acquire Atlassian tools through our network of partners - including a growing number of Global and Federal System Integrators (SIs).

In this role, you will be responsible for partner engagement and go-to-market efforts, developing a robust pipeline of joint opportunities with some of our largest customer agencies. Using your experience and leadership skills, you will deliver successful outcomes against our channel targets.

The Pubic Sector team is helping to expand the footprint of Atlassian in key markets and industries, with a specific focus on our Public Sector customer segment. Since you will be working with a Strategic partner across a diverse range of solution areas, you will need a broad understanding of enterprise software channel business including channel sales, BD/capture, channel strategy and market development. Most importantly, you will work closely with teams across Atlassian - including sales, marketing, product development and others - to build success.

Strategic Partner Manager- US Public Sector role will work closely with the Atlassian leadership team - both channel & sales - to lead the strategy and ongoing improvement of our channel sales model and build a comprehensive approach to engaging with leading SI partners to accelerate our channel growth trajectory through the motions of our partner-facing functions.

In this role, you'll get to:

• Assist in planning and executing the vision of the Public Sector organization

• Manage and develop a growth model working closely with our Channel leadership

• Create and present a resourcing plan for a dedicated organizational structure

• Team with our Sales and Solution Specialists on optimizing the co-selling motion

• Develop demand generation strategies across different product and solution areas

• Continuously evaluate different partnership and go-to-market models, unique to each solution area

• Align with counterparts in the Global Alliances, Channel field and program organizations to build and deliver a coordinated engagement model

• Collaborate with cross-functional teams, including Product, Marketing, Analytics, Finance, and others

• “Be the change you seek” and demonstrate leadership while helping Atlassian to continuously improve our ability to better serve our customers and partners

• Monitor, measure, and assess how your critical initiatives and investments are delivering results for the company

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is looking for an experienced Partner Manager for a role covering strategic SI partners in the Public Sector. This role reports directly to the Head of Public Sector Channel, and will be responsible for growing incremental, measurable revenue within the Public Sector territory, across a diverse range of enterprise solutions built on the Atlassian Platform.

We are on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, dynamic software business with over 300,000 paying customers, and millions of users around the globe. Many of these organizations acquire Atlassian tools through our network of partners - including a growing number of Global and Federal System Integrators (SIs).

In this role, you will be responsible for partner engagement and go-to-market efforts, developing a robust pipeline of joint opportunities with some of our largest customer agencies. Using your experience and leadership skills, you will deliver successful outcomes against our channel targets.

The Pubic Sector team is helping to expand the footprint of Atlassian in key markets and industries, with a specific focus on our Public Sector customer segment. Since you will be working with a Strategic partner across a diverse range of solution areas, you will need a broad understanding of enterprise software channel business including channel sales, BD/capture, channel strategy and market development. Most importantly, you will work closely with teams across Atlassian - including sales, marketing, product development and others - to build success.

Strategic Partner Manager- US Public Sector role will work closely with the Atlassian leadership team - both channel & sales - to lead the strategy and ongoing improvement of our channel sales model and build a comprehensive approach to engaging with leading SI partners to accelerate our channel growth trajectory through the motions of our partner-facing functions.

In this role, you'll get to:

• Assist in planning and executing the vision of the Public Sector organization

• Manage and develop a growth model working closely with our Channel leadership

• Create and present a resourcing plan for a dedicated organizational structure

• Team with our Sales and Solution Specialists on optimizing the co-selling motion

• Develop demand generation strategies across different product and solution areas

• Continuously evaluate different partnership and go-to-market models, unique to each solution area

• Align with counterparts in the Global Alliances, Channel field and program organizations to build and deliver a coordinated engagement model

• Collaborate with cross-functional teams, including Product, Marketing, Analytics, Finance, and others

• “Be the change you seek” and demonstrate leadership while helping Atlassian to continuously improve our ability to better serve our customers and partners

• Monitor, measure, and assess how your critical initiatives and investments are delivering results for the company

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is looking for an experienced Partner Manager for a role covering strategic SI partners in the Public Sector. This role reports directly to the Head of Public Sector Channel, and will be responsible for growing incremental, measurable revenue within the Public Sector territory, across a diverse range of enterprise solutions built on the Atlassian Platform.

We are on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, dynamic software business with over 300,000 paying customers, and millions of users around the globe. Many of these organizations acquire Atlassian tools through our network of partners - including a growing number of Global and Federal System Integrators (SIs).

In this role, you will be responsible for partner engagement and go-to-market efforts, developing a robust pipeline of joint opportunities with some of our largest customer agencies. Using your experience and leadership skills, you will deliver successful outcomes against our channel targets.

The Pubic Sector team is helping to expand the footprint of Atlassian in key markets and industries, with a specific focus on our Public Sector customer segment. Since you will be working with a Strategic partner across a diverse range of solution areas, you will need a broad understanding of enterprise software channel business including channel sales, BD/capture, channel strategy and market development. Most importantly, you will work closely with teams across Atlassian - including sales, marketing, product development and others - to build success.

Strategic Partner Manager- US Public Sector role will work closely with the Atlassian leadership team - both channel & sales - to lead the strategy and ongoing improvement of our channel sales model and build a comprehensive approach to engaging with leading SI partners to accelerate our channel growth trajectory through the motions of our partner-facing functions.

In this role, you'll get to:

• Assist in planning and executing the vision of the Public Sector organization

• Manage and develop a growth model working closely with our Channel leadership

• Create and present a resourcing plan for a dedicated organizational structure

• Team with our Sales and Solution Specialists on optimizing the co-selling motion

• Develop demand generation strategies across different product and solution areas

• Continuously evaluate different partnership and go-to-market models, unique to each solution area

• Align with counterparts in the Global Alliances, Channel field and program organizations to build and deliver a coordinated engagement model

• Collaborate with cross-functional teams, including Product, Marketing, Analytics, Finance, and others

• “Be the change you seek” and demonstrate leadership while helping Atlassian to continuously improve our ability to better serve our customers and partners

• Monitor, measure, and assess how your critical initiatives and investments are delivering results for the company

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is looking for an experienced Partner Manager for a role covering strategic SI partners in the Public Sector. This role reports directly to the Head of Public Sector Channel, and will be responsible for growing incremental, measurable revenue within the Public Sector territory, across a diverse range of enterprise solutions built on the Atlassian Platform.

We are on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, dynamic software business with over 300,000 paying customers, and millions of users around the globe. Many of these organizations acquire Atlassian tools through our network of partners - including a growing number of Global and Federal System Integrators (SIs).

In this role, you will be responsible for partner engagement and go-to-market efforts, developing a robust pipeline of joint opportunities with some of our largest customer agencies. Using your experience and leadership skills, you will deliver successful outcomes against our channel targets.

The Pubic Sector team is helping to expand the footprint of Atlassian in key markets and industries, with a specific focus on our Public Sector customer segment. Since you will be working with a Strategic partner across a diverse range of solution areas, you will need a broad understanding of enterprise software channel business including channel sales, BD/capture, channel strategy and market development. Most importantly, you will work closely with teams across Atlassian - including sales, marketing, product development and others - to build success.

Strategic Partner Manager- US Public Sector role will work closely with the Atlassian leadership team - both channel & sales - to lead the strategy and ongoing improvement of our channel sales model and build a comprehensive approach to engaging with leading SI partners to accelerate our channel growth trajectory through the motions of our partner-facing functions.

In this role, you'll get to:

• Assist in planning and executing the vision of the Public Sector organization

• Manage and develop a growth model working closely with our Channel leadership

• Create and present a resourcing plan for a dedicated organizational structure

• Team with our Sales and Solution Specialists on optimizing the co-selling motion

• Develop demand generation strategies across different product and solution areas

• Continuously evaluate different partnership and go-to-market models, unique to each solution area

• Align with counterparts in the Global Alliances, Channel field and program organizations to build and deliver a coordinated engagement model

• Collaborate with cross-functional teams, including Product, Marketing, Analytics, Finance, and others

• “Be the change you seek” and demonstrate leadership while helping Atlassian to continuously improve our ability to better serve our customers and partners

• Monitor, measure, and assess how your critical initiatives and investments are delivering results for the company

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is seeking a Strategy and Business Operations Senior Manager who will partner directly with leaders in our Teamwork Platform organization - that is, the teams responsible for Atlassian’s set of cross-cutting user experiences that differentiate and make Atlassian products greater than the sum of their parts.

To achieve our company’s broader objectives we can no longer accept ‘going alone’.

For our customers, data is everywhere, collaboration is difficult, context-switching is high, integrations and configuration of external tools is a mess. Our 1P products don’t work well together and our customers are frustrated - impacting satisfaction, retention and adoption.

We also face headwinds in the form of more modern competition especially all-in-one tools that have a single control and configuration plane.

To win we must make our products, platforms and the apps connected to our products work seamlessly together. We need to drive innovation at a faster rate, fostering a vibrant suite of highly connected products with unified experiences that solve the rich tapestry of customer problems.

If you are looking to make a global impact, partner with world-class talent, and take your career to the next level, we encourage you to join us on this exciting journey. You are a good fit if you are driven, highly organized, analytical and have strong business acumen.

At Atlassian, the Strategy & Business Operations team is a high impact team that works closely with business leaders across the company. Our team takes a lead role in driving strategy, growth, and business operations. You’ll own projects from inception to execution and delivery, ensuring that the strategies you develop are creative and offer high-quality and impactful recommendations to business partners.

Atlassians have flexibility in where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. 

Atlassian is seeking a Principal Machine Learning Scientist to join our Central AI team located in Bellevue WA. The Central AI organization constructs the fundamental infrastructure, data pipeline, frameworks, models, and other capabilities to expedite AI feature development throughout the entire company.

AS A MEMBER OF THE IT MARKETING TECHNOLOGY TEAM, SUPPORT AND MANAGE ATLASSIAN'S MARKETING AUTOMATION TOOLS AND THE EXECUTION OF ATLASSIAN'S INTEGRATED MARKETING PLAN. TRANSLATE THE MARKETING VISION INTO A TECHNOLOGY IMPLEMENTATION TO DELIVER ATLASSIAN'S MARKETING GOALS. DRIVE THE TECHNO FUNCTIONAL USE-CASES/WORK ENGAGEMENTS AND ARTICULATE THE BUSINESS REQUIREMENTS FROM A SOLUTION AND DELIVERY PERSPECTIVE. DRIVE THE MARTECH INITIATIVES THROUGH CLOSE COLLABORATION WITH BUSINESS STAKEHOLDERS BY DETAILING THE REQUIREMENTS AND DETERMINING DESIGN AND SPECIFICATIONS AROUND MAP, SYSTEM AND ITS INTEGRATION. PARTNER WITH CROSS GEO TEAMS TO STREAMLINE, OPTIMIZE AND EVOLVE THE MARKETING STACK AND PROCESSES BY BUILDING STRONG PARTNERSHIP AND DRIVING COLLABORATION ACROSS TECHNICAL AND FUNCTIONAL TEAM MEMBERS. BUILD AND INTEGRATE CUSTOM APPS AND THIRD PARTY VENDORS INTO ATLASSIAN'S MAP AS REQUIRED BY ALIGNING TO GDPR POLICIES AND SECURITY COMPLIANCE. WORK WITHIN THE MARTECH SPACE THAT INCLUDES MARKETING AUTOMATION PLATFORMS SUCH AS: SALESFORCE MARKETING CLOUD, AND MARKETA, FOR EMAIL MARKETING AND LEAD GENERATION. RESPONSIBLE FOR WEBSITE OPTIMIZATION, SEARCH ENGINE OPTIMIZATION, PAID SEARCH, PLATFORMS OF ADTECH, SEARCH ENGINE OPTIMIZATION, EVENTS AND CDP. RESPONSIBLE FOR VALUE REALIZATION OF EXISTING INVESTMENTS IN THE MARTECH SPACE THROUGH EVANGELIZING THE BEST IN CLASS SOLUTIONS AND FEATURES. MONITOR DATA QUALITY, DATA MIGRATION, AND DATA INTEGRATION, INCLUDING DATA ACCURACY AND COMPLETENESS ACROSS MARKETING SYSTEMS. MANAGE AND CONNECT MARKETING AND SALES TOOLS THAT SUPPORT DEMANDGEN PROGRAMS. SUPPORT TRAINING OF MARKETING SOFTWARE AND USER ADOPTION, PROVIDE TECHNICAL SUPPORT, DIAGNOSING AND RESOLVING PROBLEMS.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

JOB DUTIES: COLLABORATE WITH THE CENTRAL AI LEADERSHIP IN ENGINEERING, PRODUCT, DESIGN, AND ANALYTICS, TO SHAPE THE TECHNICAL ROADMAP OF IMPROVING SEARCH RELEVANCE FOR ATLASSIAN’S SOFTWARE PRODUCTS AND SERVICES. LEAD AND MANAGE THE CORE RELEVANCE ASPECT OF AI CONVERSATIONAL FEATURES FOR ATLASSIAN INTELLIGENCE. RESPONSIBLE FOR DEVELOPMENT AND DEPLOYMENT OF MACHINE LEARNING MODELS AND ALGORITHMS TO SERVE HIGHLY RELEVANT RESULTS FOR ATLASSIAN’S SEARCH AND AI EXPERIENCES. DESIGN THE MODEL TRAINING AND EVALUATION PIPELINES AND MODEL-SERVING AND MANAGEMENT ARCHITECTURES AND CONDUCT MODEL EVALUATIONS AND EXPERIMENTATIONS. COORDINATE TIMELINES AND COMMUNICATION ACROSS MULTIPLE TEAMS SUCH AS ML PLATFORM, INFRASTRUCTURE, AND PRIVACY, AND OVERSEE DAY-TO-DAY OPERATIONS OF RELEVANCE PROJECTS. ACT AS A SUBJECT MATTER EXPERT AND ROLE MODEL AND INFLUENCE AND PROVIDE GUIDANCE TO TEAM OF MACHINE LEARNING ENGINEERS ACROSS VARIOUS SENIORITY LEVELS.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian's Automation platform seamlessly integrates into the customer's environment, streamlining complex business workflows and eliminating repetitive manual tasks. Atlassian product teams can leverage and extend the Automation Platform thereby bringing unique automation value to their customers.

Atlassian's Automation design team have ambitious plans for FY25 to shift Atlassian's automation offering towards a more advanced implementation. Automation connects the entire Atlassian platform suite as well as connected third party tools to help our customers do less repetitive work and more thoughtful creative work.

We are looking for a Senior designer to lead a set of critical projects in our business process automation stream, working end to end across the entire design process from shaping to delivery. Our teams work closely with engineering in a highly technical space, leveraging our design system and platform components, and partnering closely with product design teams on solution refinement.

We are seeking a well-rounded product designer. Superpowers in stakeholder management, platform design thinking and interaction design are highly valued. Our team includes junior designers who would benefit from your mentorship and lead designers to spar and collaborate with. The majority of our team is based in Sydney, but we are open to folks in other locations who are comfortable collaborating async.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian's Automation platform seamlessly integrates into the customer's environment, streamlining complex business workflows and eliminating repetitive manual tasks. Atlassian product teams can leverage and extend the Automation Platform thereby bringing unique automation value to their customers.

Atlassian's Automation design team have ambitious plans for FY25 to shift Atlassian's automation offering towards a more advanced implementation. Automation connects the entire Atlassian platform suite as well as connected third party tools to help our customers do less repetitive work and more thoughtful creative work.

We are looking for a Senior designer to lead a set of critical projects in our business process automation stream, working end to end across the entire design process from shaping to delivery. Our teams work closely with engineering in a highly technical space, leveraging our design system and platform components, and partnering closely with product design teams on solution refinement.

We are seeking a well-rounded product designer. Superpowers in stakeholder management, platform design thinking and interaction design are highly valued. Our team includes junior designers who would benefit from your mentorship and lead designers to spar and collaborate with. The majority of our team is based in Sydney, but we are open to folks in other locations who are comfortable collaborating async.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian unleashes the potential of every team. Our agile & DevOps, IT service management and work management software helps teams organize, discuss, and complete shared work. The majority of the Fortune 500 and over 300,000 companies of all sizes worldwide - including NASA, Audi, Kiva, Deutsche Bank and Dropbox - rely on our solutions to help their teams work better together and deliver quality results on time. Our products include Jira Software, Confluence and Jira Service Management. 

Our Mid-Market sales team is responsible for managing a portfolio of mid-sized customers. This includes identifying cloud first sales opportunities and cross-sell and user expansion opportunities, nurturing customer relationships, and achieving revenue targets. Simultaneously, we expect you to serve as a strong advocate for our customers by providing valuable feedback to our product and engineering teams, contributing to the enhancement of our customer experience. All of these responsibilities will be carried out in close collaboration with our Channel Partners, Product Specialists, Account Managers, and Solution Engineers. We share a commitment, as a TEAM, in guiding and aiding our customer’s deployment and utilization of Atlassian at scale. However, above all we believe in the Atlassian values and use them as our compass as we continue to evolve our revolutionary sales model.

What You'll Do:

• Develop and implement named Account or Territory (Eastern Canada) plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring high bar of customer success.

• Developing and executing sales strategies to drive revenue growth within the mid-market segment.

• Prospecting and qualifying leads within the defined mid-market customer segment.

• Building and maintaining strong relationships with mid-market clients, understanding their business needs, and proposing suitable solutions.

• Conducting product demonstrations and presentations to showcase the value proposition to potential clients.

• Presenting contracts, pricing, and terms with mid-market clients.

• Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction.

• Providing regular sales forecasts, reports, and updates to management.

• Staying updated on industry trends, market dynamics, and competitor activities within the mid-market segment.

• Traveling occasionally to meet clients, attend industry events, conferences, and intentional togetherness gatherings as required

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian unleashes the potential of every team. Our agile & DevOps, IT service management and work management software helps teams organize, discuss, and complete shared work. The majority of the Fortune 500 and over 300,000 companies of all sizes worldwide - including NASA, Audi, Kiva, Deutsche Bank and Dropbox - rely on our solutions to help their teams work better together and deliver quality results on time. Our products include Jira Software, Confluence and Jira Service Management. 

Our Mid-Market sales team is responsible for managing a portfolio of mid-sized customers. This includes identifying cloud first sales opportunities and cross-sell and user expansion opportunities, nurturing customer relationships, and achieving revenue targets. Simultaneously, we expect you to serve as a strong advocate for our customers by providing valuable feedback to our product and engineering teams, contributing to the enhancement of our customer experience. All of these responsibilities will be carried out in close collaboration with our Channel Partners, Product Specialists, Account Managers, and Solution Engineers. We share a commitment, as a TEAM, in guiding and aiding our customer’s deployment and utilization of Atlassian at scale. However, above all we believe in the Atlassian values and use them as our compass as we continue to evolve our revolutionary sales model.

What You'll Do:

• Develop and implement named Account or Territory (Eastern Canada) plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring high bar of customer success.

• Developing and executing sales strategies to drive revenue growth within the mid-market segment.

• Prospecting and qualifying leads within the defined mid-market customer segment.

• Building and maintaining strong relationships with mid-market clients, understanding their business needs, and proposing suitable solutions.

• Conducting product demonstrations and presentations to showcase the value proposition to potential clients.

• Presenting contracts, pricing, and terms with mid-market clients.

• Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction.

• Providing regular sales forecasts, reports, and updates to management.

• Staying updated on industry trends, market dynamics, and competitor activities within the mid-market segment.

• Traveling occasionally to meet clients, attend industry events, conferences, and intentional togetherness gatherings as required

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian unleashes the potential of every team. Our agile & DevOps, IT service management and work management software helps teams organize, discuss, and complete shared work. The majority of the Fortune 500 and over 300,000 companies of all sizes worldwide - including NASA, Audi, Kiva, Deutsche Bank and Dropbox - rely on our solutions to help their teams work better together and deliver quality results on time. Our products include Jira Software, Confluence and Jira Service Management. 

Our Mid-Market sales team is responsible for managing a portfolio of mid-sized customers. This includes identifying cloud first sales opportunities and cross-sell and user expansion opportunities, nurturing customer relationships, and achieving revenue targets. Simultaneously, we expect you to serve as a strong advocate for our customers by providing valuable feedback to our product and engineering teams, contributing to the enhancement of our customer experience. All of these responsibilities will be carried out in close collaboration with our Channel Partners, Product Specialists, Account Managers, and Solution Engineers. We share a commitment, as a TEAM, in guiding and aiding our customer’s deployment and utilization of Atlassian at scale. However, above all we believe in the Atlassian values and use them as our compass as we continue to evolve our revolutionary sales model.

What You'll Do:

• Develop and implement named Account or Territory (Eastern Canada) plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring high bar of customer success.

• Developing and executing sales strategies to drive revenue growth within the mid-market segment.

• Prospecting and qualifying leads within the defined mid-market customer segment.

• Building and maintaining strong relationships with mid-market clients, understanding their business needs, and proposing suitable solutions.

• Conducting product demonstrations and presentations to showcase the value proposition to potential clients.

• Presenting contracts, pricing, and terms with mid-market clients.

• Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction.

• Providing regular sales forecasts, reports, and updates to management.

• Staying updated on industry trends, market dynamics, and competitor activities within the mid-market segment.

• Traveling occasionally to meet clients, attend industry events, conferences, and intentional togetherness gatherings as required

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian unleashes the potential of every team. Our agile & DevOps, IT service management and work management software helps teams organize, discuss, and complete shared work. The majority of the Fortune 500 and over 300,000 companies of all sizes worldwide - including NASA, Audi, Kiva, Deutsche Bank and Dropbox - rely on our solutions to help their teams work better together and deliver quality results on time. Our products include Jira Software, Confluence and Jira Service Management. 

Our Mid-Market sales team is responsible for managing a portfolio of mid-sized customers. This includes identifying cloud first sales opportunities and cross-sell and user expansion opportunities, nurturing customer relationships, and achieving revenue targets. Simultaneously, we expect you to serve as a strong advocate for our customers by providing valuable feedback to our product and engineering teams, contributing to the enhancement of our customer experience. All of these responsibilities will be carried out in close collaboration with our Channel Partners, Product Specialists, Account Managers, and Solution Engineers. We share a commitment, as a TEAM, in guiding and aiding our customer’s deployment and utilization of Atlassian at scale. However, above all we believe in the Atlassian values and use them as our compass as we continue to evolve our revolutionary sales model.

What You'll Do:

• Develop and implement named Account or Territory (Eastern Canada) plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring high bar of customer success.

• Developing and executing sales strategies to drive revenue growth within the mid-market segment.

• Prospecting and qualifying leads within the defined mid-market customer segment.

• Building and maintaining strong relationships with mid-market clients, understanding their business needs, and proposing suitable solutions.

• Conducting product demonstrations and presentations to showcase the value proposition to potential clients.

• Presenting contracts, pricing, and terms with mid-market clients.

• Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction.

• Providing regular sales forecasts, reports, and updates to management.

• Staying updated on industry trends, market dynamics, and competitor activities within the mid-market segment.

• Traveling occasionally to meet clients, attend industry events, conferences, and intentional togetherness gatherings as required

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

Atlassian’s second flagship product, Confluence, is evolving into a connected knowledge workspace for all teams. As part of this evolution, we’re looking for a design leader who can look beyond the Confluence page in order to enable new kinds of collaborative work. This leader will bring a new look to our end to end experience across Confluence, unlocking a seamless experience for our customers. As a Design Manager, you will lead a team of product and content designers, while partnering with cross-functional leaders to deliver in a fast-paced environment. You’ll be responsible for the Content Lifecycle team’s experience strategy and vision, as well as the delivery of high-quality design work that delivers on business outcomes.

If you want to help define the future of Confluence, this is the team for you.

As a Design Manager, you'll:

• Manage a team of product and content designers, helping them to do the best work of their lives

• Lead complex, high-impact initiatives that raise the quality bar for new and existing customers

• Partner with a range of cross-functional teams (including Engineering, Product Management, Research, Marketing, and Data Science) across our Atlassian product portfolio

• Collaborate closely with our platform teams to deliver innovative, cohesive end-to-end experiences

• Champion the design craft and help shape our processes, practices, and culture

• Be a part of the growing and thriving Atlassian Design team

The ideal candidate will bring:

• 8+ years of product design-related experience, ideally including 2+ years of management experience

• A demonstrated passion for high-quality design and customer experiences

• Craft expertise in interaction design, prototyping, content design, or visual design

• Hands-on experience improving the work of those around you, as either a manager or design mentor

• The ability to drive a user-centered design process that consistently leads to quality outcomes

• Confidence in presenting work and getting others on board with a chosen design direction

• A proven track record of effective collaboration with Product Management, Engineering, and other cross-functional teams

• Strong communication, systems thinking, and cross-functional collaboration skills that you demonstrate in the way you work across multiple teams, solicit and synthesize feedback, and facilitate design discussions

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

Atlassian’s second flagship product, Confluence, is evolving into a connected knowledge workspace for all teams. As part of this evolution, we’re looking for a design leader who can look beyond the Confluence page in order to enable new kinds of collaborative work. This leader will bring a new look to our end to end experience across Confluence, unlocking a seamless experience for our customers. As a Design Manager, you will lead a team of product and content designers, while partnering with cross-functional leaders to deliver in a fast-paced environment. You’ll be responsible for the Content Lifecycle team’s experience strategy and vision, as well as the delivery of high-quality design work that delivers on business outcomes.

If you want to help define the future of Confluence, this is the team for you.

As a Design Manager, you'll:

• Manage a team of product and content designers, helping them to do the best work of their lives

• Lead complex, high-impact initiatives that raise the quality bar for new and existing customers

• Partner with a range of cross-functional teams (including Engineering, Product Management, Research, Marketing, and Data Science) across our Atlassian product portfolio

• Collaborate closely with our platform teams to deliver innovative, cohesive end-to-end experiences

• Champion the design craft and help shape our processes, practices, and culture

• Be a part of the growing and thriving Atlassian Design team

The ideal candidate will bring:

• 8+ years of product design-related experience, ideally including 2+ years of management experience

• A demonstrated passion for high-quality design and customer experiences

• Craft expertise in interaction design, prototyping, content design, or visual design

• Hands-on experience improving the work of those around you, as either a manager or design mentor

• The ability to drive a user-centered design process that consistently leads to quality outcomes

• Confidence in presenting work and getting others on board with a chosen design direction

• A proven track record of effective collaboration with Product Management, Engineering, and other cross-functional teams

• Strong communication, systems thinking, and cross-functional collaboration skills that you demonstrate in the way you work across multiple teams, solicit and synthesize feedback, and facilitate design discussions

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

Atlassian’s second flagship product, Confluence, is evolving into a connected knowledge workspace for all teams. As part of this evolution, we’re looking for a design leader who can look beyond the Confluence page in order to enable new kinds of collaborative work. This leader will bring a new look to our end to end experience across Confluence, unlocking a seamless experience for our customers. As a Design Manager, you will lead a team of product and content designers, while partnering with cross-functional leaders to deliver in a fast-paced environment. You’ll be responsible for the Content Lifecycle team’s experience strategy and vision, as well as the delivery of high-quality design work that delivers on business outcomes.

If you want to help define the future of Confluence, this is the team for you.

As a Design Manager, you'll:

• Manage a team of product and content designers, helping them to do the best work of their lives

• Lead complex, high-impact initiatives that raise the quality bar for new and existing customers

• Partner with a range of cross-functional teams (including Engineering, Product Management, Research, Marketing, and Data Science) across our Atlassian product portfolio

• Collaborate closely with our platform teams to deliver innovative, cohesive end-to-end experiences

• Champion the design craft and help shape our processes, practices, and culture

• Be a part of the growing and thriving Atlassian Design team

The ideal candidate will bring:

• 8+ years of product design-related experience, ideally including 2+ years of management experience

• A demonstrated passion for high-quality design and customer experiences

• Craft expertise in interaction design, prototyping, content design, or visual design

• Hands-on experience improving the work of those around you, as either a manager or design mentor

• The ability to drive a user-centered design process that consistently leads to quality outcomes

• Confidence in presenting work and getting others on board with a chosen design direction

• A proven track record of effective collaboration with Product Management, Engineering, and other cross-functional teams

• Strong communication, systems thinking, and cross-functional collaboration skills that you demonstrate in the way you work across multiple teams, solicit and synthesize feedback, and facilitate design discussions

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is on a mission to unleash the potential of every team and we are making significant investments into our public sector vertical. We partner with agencies across the US State and Local Government as well as leading universities and colleges to advance humanity through the power of software and collaboration. Organizations such as California Department of Healthcare Services, Collier County Government and University of South Florida partner with Atlassian to better meet the needs of citizens and students across the country. We have over 250,000 customers worldwide, and our Public Sector team is working with our largest and most strategic customers in government and education to scale their investments in Atlassian.

Responsibilities

As the Director of State and Local and Education (SLED) Sales you will be responsible for our growth targets in the SLED vertical. You will help build and evolve our GTM motion specific to SLED and work closely with our channel team to define best in class engagement throughout the entire customer journey. You will also build and nurture deep relationships with our solutions partners that will enable us to continuously learn the needs of our customers and expand our partnerships. You will also partner with other internal stakeholders in product and engineering to help shape the future roadmap for our SLED government customers as well as Legal, Finance and Accounting and Sales Operations to build a best in class, sustainable SLED business. As the leader of the vertical, it will also be important to help build our brand in the market by attending and key noting trade shows, events, and customer roundtables.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is on a mission to unleash the potential of every team and we are making significant investments into our public sector vertical. We partner with agencies across the US State and Local Government as well as leading universities and colleges to advance humanity through the power of software and collaboration. Organizations such as California Department of Healthcare Services, Collier County Government and University of South Florida partner with Atlassian to better meet the needs of citizens and students across the country. We have over 250,000 customers worldwide, and our Public Sector team is working with our largest and most strategic customers in government and education to scale their investments in Atlassian.

Responsibilities

As the Director of State and Local and Education (SLED) Sales you will be responsible for our growth targets in the SLED vertical. You will help build and evolve our GTM motion specific to SLED and work closely with our channel team to define best in class engagement throughout the entire customer journey. You will also build and nurture deep relationships with our solutions partners that will enable us to continuously learn the needs of our customers and expand our partnerships. You will also partner with other internal stakeholders in product and engineering to help shape the future roadmap for our SLED government customers as well as Legal, Finance and Accounting and Sales Operations to build a best in class, sustainable SLED business. As the leader of the vertical, it will also be important to help build our brand in the market by attending and key noting trade shows, events, and customer roundtables.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is looking for a passionate data and analytics expert who will power-up our teams to derive even more meaningful financial insights from data. Is that you?

You love working a job that can drive real changes with data. You are not fazed by the complexity and volume of data nor the dynamic sources and platforms where these datasets may reside, and understand the value this data provides when we make critical business decisions. You thrive in an environment where you are charting your own course and working on problems for which there is no clear solution; where creativity is as crucial as your ability to write code. You are someone who thrives in a high-performing team and enjoys working in a dynamic environment with plenty of opportunities to learn and develop. With strong partner engagement skills, you are able to juggle competing priorities and deliver on deadlines.

Our team is looking for someone who is passionate about data, a self-starter, highly organized, analytical and has a good eye for detail.

You will become the Principal Data Analyst on the team who not only understands the financial data at Atlassian but also knows how to use it to make that data actionable. You will be supporting the Forecasting team, as well as partnering with the Financial Modelling (Anaplan) and Data Engineering teams to enhance FP&A’s forecast models.

You love thinking about how the business can benefit from this data, and you will have access to an analytics platform (built on Amazon Web Services) to create new data assets, automate analyses and reporting, and create insightful visualisations.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is looking for a passionate data and analytics expert who will power-up our teams to derive even more meaningful financial insights from data. Is that you?

You love working a job that can drive real changes with data. You are not fazed by the complexity and volume of data nor the dynamic sources and platforms where these datasets may reside, and understand the value this data provides when we make critical business decisions. You thrive in an environment where you are charting your own course and working on problems for which there is no clear solution; where creativity is as crucial as your ability to write code. You are someone who thrives in a high-performing team and enjoys working in a dynamic environment with plenty of opportunities to learn and develop. With strong partner engagement skills, you are able to juggle competing priorities and deliver on deadlines.

Our team is looking for someone who is passionate about data, a self-starter, highly organized, analytical and has a good eye for detail.

You will become the Principal Data Analyst on the team who not only understands the financial data at Atlassian but also knows how to use it to make that data actionable. You will be supporting the Forecasting team, as well as partnering with the Financial Modelling (Anaplan) and Data Engineering teams to enhance FP&A’s forecast models.

You love thinking about how the business can benefit from this data, and you will have access to an analytics platform (built on Amazon Web Services) to create new data assets, automate analyses and reporting, and create insightful visualisations.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is looking for a passionate data and analytics expert who will power-up our teams to derive even more meaningful financial insights from data. Is that you?

You love working a job that can drive real changes with data. You are not fazed by the complexity and volume of data nor the dynamic sources and platforms where these datasets may reside, and understand the value this data provides when we make critical business decisions. You thrive in an environment where you are charting your own course and working on problems for which there is no clear solution; where creativity is as crucial as your ability to write code. You are someone who thrives in a high-performing team and enjoys working in a dynamic environment with plenty of opportunities to learn and develop. With strong partner engagement skills, you are able to juggle competing priorities and deliver on deadlines.

Our team is looking for someone who is passionate about data, a self-starter, highly organized, analytical and has a good eye for detail.

You will become the Principal Data Analyst on the team who not only understands the financial data at Atlassian but also knows how to use it to make that data actionable. You will be supporting the Forecasting team, as well as partnering with the Financial Modelling (Anaplan) and Data Engineering teams to enhance FP&A’s forecast models.

You love thinking about how the business can benefit from this data, and you will have access to an analytics platform (built on Amazon Web Services) to create new data assets, automate analyses and reporting, and create insightful visualisations.

Working at Atlassian

Atlassian acquired Loom to lead in remote first, asynchronous work. With Loom's async video expertise and Atlassian's team collaboration understanding, we aim to innovate and empower customers for richer collaboration. Join us on our mission to make the impossible possible.

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. To help our teams work together effectively, this role is fully remote, but requires you to be located between PT and ET.

We're looking for a Principal Full Stack Software Engineer to join the Loom Distribution Engineering team. This team is responsible for working across the stack to build new distribution channels and high-quality, seamless experiences that help users discover and engage with our products. As the technical lead for this team, you will drive continued innovation and own application quality across these experiences and the backend services that power them.

In this role, you will:

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Guide the technical direction and implementation of large-scale product features

• Be a champion across the Atlassian organisation for continually raising the technical bar and evangelising a high technical standard

• Enforce modern paradigms and help others to use GraphQL, Node.js, and React in a modern, scalable way

• Transfer your depth of knowledge and share best engineering practices to improve engineering excellence

• Mentor and grow the next generation of technical leaders at Atlassian

• Partner with leads across RnD disciplines to define a compelling product and technical strategy

Working at Atlassian

Atlassian acquired Loom to lead in remote first, asynchronous work. With Loom's async video expertise and Atlassian's team collaboration understanding, we aim to innovate and empower customers for richer collaboration. Join us on our mission to make the impossible possible.

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. To help our teams work together effectively, this role is fully remote, but requires you to be located between PT and ET.

We're looking for a Principal Full Stack Software Engineer to join the Loom Distribution Engineering team. This team is responsible for working across the stack to build new distribution channels and high-quality, seamless experiences that help users discover and engage with our products. As the technical lead for this team, you will drive continued innovation and own application quality across these experiences and the backend services that power them.

In this role, you will:

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Guide the technical direction and implementation of large-scale product features

• Be a champion across the Atlassian organisation for continually raising the technical bar and evangelising a high technical standard

• Enforce modern paradigms and help others to use GraphQL, Node.js, and React in a modern, scalable way

• Transfer your depth of knowledge and share best engineering practices to improve engineering excellence

• Mentor and grow the next generation of technical leaders at Atlassian

• Partner with leads across RnD disciplines to define a compelling product and technical strategy

Working at Atlassian

Atlassian acquired Loom to lead in remote first, asynchronous work. With Loom's async video expertise and Atlassian's team collaboration understanding, we aim to innovate and empower customers for richer collaboration. Join us on our mission to make the impossible possible.

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. To help our teams work together effectively, this role is fully remote, but requires you to be located between PT and ET.

We're looking for a Principal Full Stack Software Engineer to join the Loom Distribution Engineering team. This team is responsible for working across the stack to build new distribution channels and high-quality, seamless experiences that help users discover and engage with our products. As the technical lead for this team, you will drive continued innovation and own application quality across these experiences and the backend services that power them.

In this role, you will:

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Guide the technical direction and implementation of large-scale product features

• Be a champion across the Atlassian organisation for continually raising the technical bar and evangelising a high technical standard

• Enforce modern paradigms and help others to use GraphQL, Node.js, and React in a modern, scalable way

• Transfer your depth of knowledge and share best engineering practices to improve engineering excellence

• Mentor and grow the next generation of technical leaders at Atlassian

• Partner with leads across RnD disciplines to define a compelling product and technical strategy

Working at Atlassian

Atlassian acquired Loom to lead in remote first, asynchronous work. With Loom's async video expertise and Atlassian's team collaboration understanding, we aim to innovate and empower customers for richer collaboration. Join us on our mission to make the impossible possible.

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. To help our teams work together effectively, this role is fully remote, but requires you to be located between PT and ET.

We're looking for a Principal Full Stack Software Engineer to join the Loom Distribution Engineering team. This team is responsible for working across the stack to build new distribution channels and high-quality, seamless experiences that help users discover and engage with our products. As the technical lead for this team, you will drive continued innovation and own application quality across these experiences and the backend services that power them.

In this role, you will:

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Guide the technical direction and implementation of large-scale product features

• Be a champion across the Atlassian organisation for continually raising the technical bar and evangelising a high technical standard

• Enforce modern paradigms and help others to use GraphQL, Node.js, and React in a modern, scalable way

• Transfer your depth of knowledge and share best engineering practices to improve engineering excellence

• Mentor and grow the next generation of technical leaders at Atlassian

• Partner with leads across RnD disciplines to define a compelling product and technical strategy

Working at Atlassian

Atlassian acquired Loom to lead in remote first, asynchronous work. With Loom's async video expertise and Atlassian's team collaboration understanding, we aim to innovate and empower customers for richer collaboration. Join us on our mission to make the impossible possible.

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. To help our teams work together effectively, this role is fully remote, but requires you to be located between PT and ET.

We're looking for a Principal Full Stack Software Engineer to join the Loom Distribution Engineering team. This team is responsible for working across the stack to build new distribution channels and high-quality, seamless experiences that help users discover and engage with our products. As the technical lead for this team, you will drive continued innovation and own application quality across these experiences and the backend services that power them.

In this role, you will:

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Guide the technical direction and implementation of large-scale product features

• Be a champion across the Atlassian organisation for continually raising the technical bar and evangelising a high technical standard

• Enforce modern paradigms and help others to use GraphQL, Node.js, and React in a modern, scalable way

• Transfer your depth of knowledge and share best engineering practices to improve engineering excellence

• Mentor and grow the next generation of technical leaders at Atlassian

• Partner with leads across RnD disciplines to define a compelling product and technical strategy

Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

The Growth and Market Strategy team develops pragmatic, customer-centric GTM strategies that are responsive to changing market dynamics and drive sustainable, profitable growth. Dedicated to continuous improvement, we harness the power of data-driven insights to uncover growth opportunities while continually optimizing our sales process and empowering our GTM teams to build rich customer experiences and increase market share. This results in effective strategies to drive decisions on what we do and don’t do to provide a sustainable, monetizable advantage in the market. We measure success by the positive impact on our profitability, market share, and customer delight.

Atlassian is seeking a Principal Strategist to develop our post-sales strategy. Using qualitative and quantitative methods, this role will evaluate opportunities and design initiatives that fuel P&L growth from adoption, engagement and retention of our suite of Enterprise solutions. This work will be pivotal to delivering value and delight at scale to our customers and across Atlassian, while creating outcomes that unlock the Atlassian System of Work.  

We are looking for a highly-capable individual contributor who will partner closely with the Post-Sales executive team and stakeholders across the organization to define critical strategy that will help set the long-term direction of the business. This individual should thrive in a fast-paced environment, evaluate challenges from multiple angles to cogently structure a plan of action, and be able to operate independently. A strong understanding of SaaS business models is ideal. 

What you'll do

• Develop actionable GTM strategies from ideation to design, which includes conducting internal and market due diligence, utilizing relevant frameworks, and creating scalable options to achieve our fiscal year goals, and our longer term performance targets.

• Analyze complex information using qualitative and quantitative methods to inform and drive our GTM strategy and meet/exceed our revenue targets.

• Proactively identifies opportunities and champions novel approaches with a willingness to test and iterate new ideas to solve complex problems that positively impact Atlassian and our customers.

• Seamless transition from high-altitude to diving deep into details to uncover insights, perform financial and market analysis, synthesis a point of view to make recommendations to executive leadership.

• Lead multi-layered stakeholder management with significant cross-functional engagement. 

• Influence across all levels from the front lines to C-suite through effective communication and collaboration.

• Create trust and build relationships throughout the organization to marshal cross-functional support and resources needed to accomplish your goals.

Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

The Growth and Market Strategy team develops pragmatic, customer-centric GTM strategies that are responsive to changing market dynamics and drive sustainable, profitable growth. Dedicated to continuous improvement, we harness the power of data-driven insights to uncover growth opportunities while continually optimizing our sales process and empowering our GTM teams to build rich customer experiences and increase market share. This results in effective strategies to drive decisions on what we do and don’t do to provide a sustainable, monetizable advantage in the market. We measure success by the positive impact on our profitability, market share, and customer delight.

Atlassian is seeking a Principal Strategist to develop our post-sales strategy. Using qualitative and quantitative methods, this role will evaluate opportunities and design initiatives that fuel P&L growth from adoption, engagement and retention of our suite of Enterprise solutions. This work will be pivotal to delivering value and delight at scale to our customers and across Atlassian, while creating outcomes that unlock the Atlassian System of Work.  

We are looking for a highly-capable individual contributor who will partner closely with the Post-Sales executive team and stakeholders across the organization to define critical strategy that will help set the long-term direction of the business. This individual should thrive in a fast-paced environment, evaluate challenges from multiple angles to cogently structure a plan of action, and be able to operate independently. A strong understanding of SaaS business models is ideal. 

What you'll do

• Develop actionable GTM strategies from ideation to design, which includes conducting internal and market due diligence, utilizing relevant frameworks, and creating scalable options to achieve our fiscal year goals, and our longer term performance targets.

• Analyze complex information using qualitative and quantitative methods to inform and drive our GTM strategy and meet/exceed our revenue targets.

• Proactively identifies opportunities and champions novel approaches with a willingness to test and iterate new ideas to solve complex problems that positively impact Atlassian and our customers.

• Seamless transition from high-altitude to diving deep into details to uncover insights, perform financial and market analysis, synthesis a point of view to make recommendations to executive leadership.

• Lead multi-layered stakeholder management with significant cross-functional engagement. 

• Influence across all levels from the front lines to C-suite through effective communication and collaboration.

• Create trust and build relationships throughout the organization to marshal cross-functional support and resources needed to accomplish your goals.

Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

The Growth and Market Strategy team develops pragmatic, customer-centric GTM strategies that are responsive to changing market dynamics and drive sustainable, profitable growth. Dedicated to continuous improvement, we harness the power of data-driven insights to uncover growth opportunities while continually optimizing our sales process and empowering our GTM teams to build rich customer experiences and increase market share. This results in effective strategies to drive decisions on what we do and don’t do to provide a sustainable, monetizable advantage in the market. We measure success by the positive impact on our profitability, market share, and customer delight.

Atlassian is seeking a Principal Strategist to develop our post-sales strategy. Using qualitative and quantitative methods, this role will evaluate opportunities and design initiatives that fuel P&L growth from adoption, engagement and retention of our suite of Enterprise solutions. This work will be pivotal to delivering value and delight at scale to our customers and across Atlassian, while creating outcomes that unlock the Atlassian System of Work.  

We are looking for a highly-capable individual contributor who will partner closely with the Post-Sales executive team and stakeholders across the organization to define critical strategy that will help set the long-term direction of the business. This individual should thrive in a fast-paced environment, evaluate challenges from multiple angles to cogently structure a plan of action, and be able to operate independently. A strong understanding of SaaS business models is ideal. 

What you'll do

• Develop actionable GTM strategies from ideation to design, which includes conducting internal and market due diligence, utilizing relevant frameworks, and creating scalable options to achieve our fiscal year goals, and our longer term performance targets.

• Analyze complex information using qualitative and quantitative methods to inform and drive our GTM strategy and meet/exceed our revenue targets.

• Proactively identifies opportunities and champions novel approaches with a willingness to test and iterate new ideas to solve complex problems that positively impact Atlassian and our customers.

• Seamless transition from high-altitude to diving deep into details to uncover insights, perform financial and market analysis, synthesis a point of view to make recommendations to executive leadership.

• Lead multi-layered stakeholder management with significant cross-functional engagement. 

• Influence across all levels from the front lines to C-suite through effective communication and collaboration.

• Create trust and build relationships throughout the organization to marshal cross-functional support and resources needed to accomplish your goals.

Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

The Growth and Market Strategy team develops pragmatic, customer-centric GTM strategies that are responsive to changing market dynamics and drive sustainable, profitable growth. Dedicated to continuous improvement, we harness the power of data-driven insights to uncover growth opportunities while continually optimizing our sales process and empowering our GTM teams to build rich customer experiences and increase market share. This results in effective strategies to drive decisions on what we do and don’t do to provide a sustainable, monetizable advantage in the market. We measure success by the positive impact on our profitability, market share, and customer delight.

Atlassian is seeking a Principal Strategist to develop our post-sales strategy. Using qualitative and quantitative methods, this role will evaluate opportunities and design initiatives that fuel P&L growth from adoption, engagement and retention of our suite of Enterprise solutions. This work will be pivotal to delivering value and delight at scale to our customers and across Atlassian, while creating outcomes that unlock the Atlassian System of Work.  

We are looking for a highly-capable individual contributor who will partner closely with the Post-Sales executive team and stakeholders across the organization to define critical strategy that will help set the long-term direction of the business. This individual should thrive in a fast-paced environment, evaluate challenges from multiple angles to cogently structure a plan of action, and be able to operate independently. A strong understanding of SaaS business models is ideal. 

What you'll do

• Develop actionable GTM strategies from ideation to design, which includes conducting internal and market due diligence, utilizing relevant frameworks, and creating scalable options to achieve our fiscal year goals, and our longer term performance targets.

• Analyze complex information using qualitative and quantitative methods to inform and drive our GTM strategy and meet/exceed our revenue targets.

• Proactively identifies opportunities and champions novel approaches with a willingness to test and iterate new ideas to solve complex problems that positively impact Atlassian and our customers.

• Seamless transition from high-altitude to diving deep into details to uncover insights, perform financial and market analysis, synthesis a point of view to make recommendations to executive leadership.

• Lead multi-layered stakeholder management with significant cross-functional engagement. 

• Influence across all levels from the front lines to C-suite through effective communication and collaboration.

• Create trust and build relationships throughout the organization to marshal cross-functional support and resources needed to accomplish your goals.

Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

The Growth and Market Strategy team develops pragmatic, customer-centric GTM strategies that are responsive to changing market dynamics and drive sustainable, profitable growth. Dedicated to continuous improvement, we harness the power of data-driven insights to uncover growth opportunities while continually optimizing our sales process and empowering our GTM teams to build rich customer experiences and increase market share. This results in effective strategies to drive decisions on what we do and don’t do to provide a sustainable, monetizable advantage in the market. We measure success by the positive impact on our profitability, market share, and customer delight.

Atlassian is seeking a Principal Strategist to develop our post-sales strategy. Using qualitative and quantitative methods, this role will evaluate opportunities and design initiatives that fuel P&L growth from adoption, engagement and retention of our suite of Enterprise solutions. This work will be pivotal to delivering value and delight at scale to our customers and across Atlassian, while creating outcomes that unlock the Atlassian System of Work.  

We are looking for a highly-capable individual contributor who will partner closely with the Post-Sales executive team and stakeholders across the organization to define critical strategy that will help set the long-term direction of the business. This individual should thrive in a fast-paced environment, evaluate challenges from multiple angles to cogently structure a plan of action, and be able to operate independently. A strong understanding of SaaS business models is ideal. 

What you'll do

• Develop actionable GTM strategies from ideation to design, which includes conducting internal and market due diligence, utilizing relevant frameworks, and creating scalable options to achieve our fiscal year goals, and our longer term performance targets.

• Analyze complex information using qualitative and quantitative methods to inform and drive our GTM strategy and meet/exceed our revenue targets.

• Proactively identifies opportunities and champions novel approaches with a willingness to test and iterate new ideas to solve complex problems that positively impact Atlassian and our customers.

• Seamless transition from high-altitude to diving deep into details to uncover insights, perform financial and market analysis, synthesis a point of view to make recommendations to executive leadership.

• Lead multi-layered stakeholder management with significant cross-functional engagement. 

• Influence across all levels from the front lines to C-suite through effective communication and collaboration.

• Create trust and build relationships throughout the organization to marshal cross-functional support and resources needed to accomplish your goals.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

More about you:

This job is for someone who thinks bigger than traditional documentation. You can explain complex features and communicate value in a compelling, clear, and effective way. You gather feedback on content from internal teams through open communication and interviews, and you make quick and effective updates to reduce confusion and friction. You're quick on your toes and always looking to improve or perfect your work. You collaborate proactively with other content creators across the organization, and you’re committed to improving upon the larger knowledge ecosystem at Atlassian. You understand the business, are able to execute with a sense of urgency and communicate well with necessary stakeholders. You have a keen eye for detail and the ability to manage multiple projects independently. You have the right level of sensitivity to issues that should be revisited on a team and company level, and you’re able to share your feedback and recommendations with leadership in a compelling and strategic way. 

On your first day, we will expect you to:

• Have some familiarity with Atlassian and our products

• Have basic knowledge of industry standards and best practices for documentation, especially process and policy content

• Have foundational knowledge in marketing and communications

• Be a clear, precise, and engaging communicator

• Be able to respectfully cut through the noise by asking thoughtful questions that drive knowledge-sharing conversations

• Have a hands on can-do attitude, and a genuine curiosity that drives your endless quest for knowledge

• Enjoy being creative with your design and content (Funny GIF knowledge is a plus)

In this role your main responsibilities include:

• Transforming complex concepts into easy-to-follow policy and process documentation for Atlassians in the Revenue organization

• Proactively seeking out opportunities to improve upon content and knowledge sharing processes

• Leading routine content audits to maintain the accuracy and integrity of our content

• Working closely with your stakeholder audience to understand their processes and perspectives to better meet their content needs

• Staying up-to-date on internal processes and policies to make proactive updates when changes are needed

• Leading the Knowledge Management charge on projects that affect your audience, working closely with project team members on content deliverables

• Collaborating with the rest of the Knowledge Management team to constantly improve our content, processes, and ways of working

• Considering the wider impacts of your work on other audiences, such as partners and customers

• Maintaining strong connections with Marketing, Enablement, Comms, and other Atlassian teams to facilitate a smooth flow of knowledge

• Evangelizing the work of Knowledge Management acting as the face of KM to your audiences

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Responsibilities:

• Leading and managing a team of mid-market account executives to achieve sales targets and revenue goals within the mid-market segment.

• Developing and implementing strategic sales plans and initiatives to penetrate and expand market share in the mid-market segment.

• Providing mentorship, coaching, and guidance to the sales team to help them develop their skills and achieve their individual targets.

• Setting performance goals and metrics for the sales team and monitoring their progress towards meeting these goals.

• Recruiting, hiring, and onboarding new members of the sales team as needed to support business growth objectives.

• Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction

• Analyzing sales data and market trends to identify opportunities for growth and improvement.

• Conducting regular performance evaluations and providing feedback to the sales team to drive continuous improvement.

• Managing key client relationships and participating in high-level negotiations and discussions as needed.

• Providing regular updates and reports on sales performance to senior management.

• Staying informed about industry trends, competitor activities, and market dynamics within the mid-market segment.

Your Background

• 5 years experience in Sales & 2+ years of management experience

• Strong a track record of success

• Experience using CRM, Pipeline Management, and Analytic tools

• Motivated and inspired to coach, enable, and mentor selling professionals

• You are someone who wants to challenge the traditional Sales Model and optimize sales processes.

• You love working in a fast-paced international environment, take the initiative to get stuff done, try new things and love sharing your findings with your team.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Responsibilities:

• Leading and managing a team of mid-market account executives to achieve sales targets and revenue goals within the mid-market segment.

• Developing and implementing strategic sales plans and initiatives to penetrate and expand market share in the mid-market segment.

• Providing mentorship, coaching, and guidance to the sales team to help them develop their skills and achieve their individual targets.

• Setting performance goals and metrics for the sales team and monitoring their progress towards meeting these goals.

• Recruiting, hiring, and onboarding new members of the sales team as needed to support business growth objectives.

• Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction

• Analyzing sales data and market trends to identify opportunities for growth and improvement.

• Conducting regular performance evaluations and providing feedback to the sales team to drive continuous improvement.

• Managing key client relationships and participating in high-level negotiations and discussions as needed.

• Providing regular updates and reports on sales performance to senior management.

• Staying informed about industry trends, competitor activities, and market dynamics within the mid-market segment.

Your Background

• 5 years experience in Sales & 2+ years of management experience

• Strong a track record of success

• Experience using CRM, Pipeline Management, and Analytic tools

• Motivated and inspired to coach, enable, and mentor selling professionals

• You are someone who wants to challenge the traditional Sales Model and optimize sales processes.

• You love working in a fast-paced international environment, take the initiative to get stuff done, try new things and love sharing your findings with your team.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Responsibilities:

• Leading and managing a team of mid-market account executives to achieve sales targets and revenue goals within the mid-market segment.

• Developing and implementing strategic sales plans and initiatives to penetrate and expand market share in the mid-market segment.

• Providing mentorship, coaching, and guidance to the sales team to help them develop their skills and achieve their individual targets.

• Setting performance goals and metrics for the sales team and monitoring their progress towards meeting these goals.

• Recruiting, hiring, and onboarding new members of the sales team as needed to support business growth objectives.

• Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction

• Analyzing sales data and market trends to identify opportunities for growth and improvement.

• Conducting regular performance evaluations and providing feedback to the sales team to drive continuous improvement.

• Managing key client relationships and participating in high-level negotiations and discussions as needed.

• Providing regular updates and reports on sales performance to senior management.

• Staying informed about industry trends, competitor activities, and market dynamics within the mid-market segment.

Your Background

• 5 years experience in Sales & 2+ years of management experience

• Strong a track record of success

• Experience using CRM, Pipeline Management, and Analytic tools

• Motivated and inspired to coach, enable, and mentor selling professionals

• You are someone who wants to challenge the traditional Sales Model and optimize sales processes.

• You love working in a fast-paced international environment, take the initiative to get stuff done, try new things and love sharing your findings with your team.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Responsibilities:

• Leading and managing a team of mid-market account executives to achieve sales targets and revenue goals within the mid-market segment.

• Developing and implementing strategic sales plans and initiatives to penetrate and expand market share in the mid-market segment.

• Providing mentorship, coaching, and guidance to the sales team to help them develop their skills and achieve their individual targets.

• Setting performance goals and metrics for the sales team and monitoring their progress towards meeting these goals.

• Recruiting, hiring, and onboarding new members of the sales team as needed to support business growth objectives.

• Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction

• Analyzing sales data and market trends to identify opportunities for growth and improvement.

• Conducting regular performance evaluations and providing feedback to the sales team to drive continuous improvement.

• Managing key client relationships and participating in high-level negotiations and discussions as needed.

• Providing regular updates and reports on sales performance to senior management.

• Staying informed about industry trends, competitor activities, and market dynamics within the mid-market segment.

Your Background

• 5 years experience in Sales & 2+ years of management experience

• Strong a track record of success

• Experience using CRM, Pipeline Management, and Analytic tools

• Motivated and inspired to coach, enable, and mentor selling professionals

• You are someone who wants to challenge the traditional Sales Model and optimize sales processes.

• You love working in a fast-paced international environment, take the initiative to get stuff done, try new things and love sharing your findings with your team.

We’re looking for an experienced lawyer to join our Commercial Legal team!

You will closely partner with our Sales team to get critical customer deals done. This is a great opportunity to join a growing Commercial Legal team and support key customer transactions for Atlassian.

This is a remote position, in which you will liaise directly with Sales teams and customers based in the United States Eastern time zone. To help our teams work together effectively, this role requires you to be located in the United States Eastern or Central time zones.

You will report into the Commercial Legal Director, Enterprise Sales (Americas East) in this position.

In this role, you will:

• Negotiate enterprise cloud agreements for Atlassian’s products and services. In doing so, you will partner with Sales and other Atlassians (including in our Privacy, Trust, Finance and Product teams) to drive customer deals to execution.

• Provide pragmatic, business-minded guidance on customer and contract-related issues. We’re not looking for academic analysis!

• Develop support materials and provide trainings to educate our Sales teams on contract terms and other legal issues.

• Assist with special projects as needed, including projects focused on scaling legal processes.

We’re looking for an experienced lawyer to join our Commercial Legal team!

You will closely partner with our Sales team to get critical customer deals done. This is a great opportunity to join a growing Commercial Legal team and support key customer transactions for Atlassian.

This is a remote position, in which you will liaise directly with Sales teams and customers based in the United States Eastern time zone. To help our teams work together effectively, this role requires you to be located in the United States Eastern or Central time zones.

You will report into the Commercial Legal Director, Enterprise Sales (Americas East) in this position.

In this role, you will:

• Negotiate enterprise cloud agreements for Atlassian’s products and services. In doing so, you will partner with Sales and other Atlassians (including in our Privacy, Trust, Finance and Product teams) to drive customer deals to execution.

• Provide pragmatic, business-minded guidance on customer and contract-related issues. We’re not looking for academic analysis!

• Develop support materials and provide trainings to educate our Sales teams on contract terms and other legal issues.

• Assist with special projects as needed, including projects focused on scaling legal processes.

We’re looking for an experienced lawyer to join our Commercial Legal team!

You will closely partner with our Sales team to get critical customer deals done. This is a great opportunity to join a growing Commercial Legal team and support key customer transactions for Atlassian.

This is a remote position, in which you will liaise directly with Sales teams and customers based in the United States Eastern time zone. To help our teams work together effectively, this role requires you to be located in the United States Eastern or Central time zones.

You will report into the Commercial Legal Director, Enterprise Sales (Americas East) in this position.

In this role, you will:

• Negotiate enterprise cloud agreements for Atlassian’s products and services. In doing so, you will partner with Sales and other Atlassians (including in our Privacy, Trust, Finance and Product teams) to drive customer deals to execution.

• Provide pragmatic, business-minded guidance on customer and contract-related issues. We’re not looking for academic analysis!

• Develop support materials and provide trainings to educate our Sales teams on contract terms and other legal issues.

• Assist with special projects as needed, including projects focused on scaling legal processes.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your Future Team
We’re looking to add a Senior Data Scientist to the Loom Product team to help us drive activation, engagement and retention by driving value for both creators and viewers on our platform. The Core Product team at Loom is taking AI-led bets to transform video creation and editing, we’re looking for an data science excelling in using data insights to shape the team’s direction.

We use rich, complex datasets and for wide variety of analytical tasks, ranging from conducting ad-hoc research, creating dashboards, building funnels, designing and evaluating tests, crafting complex database queries and ETL pipelines, and developing sophisticated predictive models. The ideal candidate will be data-driven, intellectually curious, and a clear communicator.

Your Role

• Collaborate on a variety of product and business problems with a diverse set of cross-functional partners and become a trusted strategic partner through the structure and clarity of your work.

• Apply technical expertise with quantitative analysis, experimentation, and the presentation of data to develop strategies for our business and help solve the business's biggest challenges.

• Focus on developing hypotheses through analytical approaches, different methodologies, frameworks, and technical approaches to test them.

• Define, understand, and test opportunities to improve the products and business and influence roadmaps through insights and recommendations.

• Partner with cross-functional teams to inform, influence, and execute strategy decisions

• Identify and measure the success of product efforts through forecasting and monitoring of key product metrics to understand trends.

• You will use data to shape product development, quantify new opportunities, identify upcoming challenges, and ensure the products we build bring value to people, businesses, and Atlassian.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your Future Team
We’re looking to add a Senior Data Scientist to the Loom Product team to help us drive activation, engagement and retention by driving value for both creators and viewers on our platform. The Core Product team at Loom is taking AI-led bets to transform video creation and editing, we’re looking for an data science excelling in using data insights to shape the team’s direction.

We use rich, complex datasets and for wide variety of analytical tasks, ranging from conducting ad-hoc research, creating dashboards, building funnels, designing and evaluating tests, crafting complex database queries and ETL pipelines, and developing sophisticated predictive models. The ideal candidate will be data-driven, intellectually curious, and a clear communicator.

Your Role

• Collaborate on a variety of product and business problems with a diverse set of cross-functional partners and become a trusted strategic partner through the structure and clarity of your work.

• Apply technical expertise with quantitative analysis, experimentation, and the presentation of data to develop strategies for our business and help solve the business's biggest challenges.

• Focus on developing hypotheses through analytical approaches, different methodologies, frameworks, and technical approaches to test them.

• Define, understand, and test opportunities to improve the products and business and influence roadmaps through insights and recommendations.

• Partner with cross-functional teams to inform, influence, and execute strategy decisions

• Identify and measure the success of product efforts through forecasting and monitoring of key product metrics to understand trends.

• You will use data to shape product development, quantify new opportunities, identify upcoming challenges, and ensure the products we build bring value to people, businesses, and Atlassian.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your Future Team
We’re looking to add a Senior Data Scientist to the Loom Product team to help us drive activation, engagement and retention by driving value for both creators and viewers on our platform. The Core Product team at Loom is taking AI-led bets to transform video creation and editing, we’re looking for an data science excelling in using data insights to shape the team’s direction.

We use rich, complex datasets and for wide variety of analytical tasks, ranging from conducting ad-hoc research, creating dashboards, building funnels, designing and evaluating tests, crafting complex database queries and ETL pipelines, and developing sophisticated predictive models. The ideal candidate will be data-driven, intellectually curious, and a clear communicator.

Your Role

• Collaborate on a variety of product and business problems with a diverse set of cross-functional partners and become a trusted strategic partner through the structure and clarity of your work.

• Apply technical expertise with quantitative analysis, experimentation, and the presentation of data to develop strategies for our business and help solve the business's biggest challenges.

• Focus on developing hypotheses through analytical approaches, different methodologies, frameworks, and technical approaches to test them.

• Define, understand, and test opportunities to improve the products and business and influence roadmaps through insights and recommendations.

• Partner with cross-functional teams to inform, influence, and execute strategy decisions

• Identify and measure the success of product efforts through forecasting and monitoring of key product metrics to understand trends.

• You will use data to shape product development, quantify new opportunities, identify upcoming challenges, and ensure the products we build bring value to people, businesses, and Atlassian.

Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

The Premier Support Engineer is apart of our Enterprise Support team, which is focused on providing advanced support and product expertise to our largest customers. This role is a support engineer working on our most important customer accounts and working with global Atlassian team members. You will join a growing team of specialists improving our support capabilities, capacity, and quality for our largest and most sophisticated customers.

You will be a key to providing a consistent quality experience, bringing new and improved support methodologies to Atlassian, and building a wide and loyal customer base to the Atlassian products and brand. You will perform triage, root cause analysis, debugging and solving across one-to-many Atlassian products. As part of the team, you will receive on-boarding training to make you a specialist in one or more of our products, system technologies, and network technologies. You will lead and participate in customer-facing calls helping to communicate progress updates, action plans, and resolution details. You will be part of a team ensuring we have customers for life.

Are you passionate about collaborating with knowledgeable teams and about providing high-quality service to the world's largest customers? If so, this role could be perfect for you. Apply and become part of our global team of engineers practicing a follow-the-sun methodology with our other offices around the world to deliver the best support possible for our high-priority customers.

Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

The Premier Support Engineer is apart of our Enterprise Support team, which is focused on providing advanced support and product expertise to our largest customers. This role is a support engineer working on our most important customer accounts and working with global Atlassian team members. You will join a growing team of specialists improving our support capabilities, capacity, and quality for our largest and most sophisticated customers.

You will be a key to providing a consistent quality experience, bringing new and improved support methodologies to Atlassian, and building a wide and loyal customer base to the Atlassian products and brand. You will perform triage, root cause analysis, debugging and solving across one-to-many Atlassian products. As part of the team, you will receive on-boarding training to make you a specialist in one or more of our products, system technologies, and network technologies. You will lead and participate in customer-facing calls helping to communicate progress updates, action plans, and resolution details. You will be part of a team ensuring we have customers for life.

Are you passionate about collaborating with knowledgeable teams and about providing high-quality service to the world's largest customers? If so, this role could be perfect for you. Apply and become part of our global team of engineers practicing a follow-the-sun methodology with our other offices around the world to deliver the best support possible for our high-priority customers.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the Pacific Time Zone.

Your future team

Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 20 million users across 350,000+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter. Atlassian acquired Loom in 2023 to scale video at work everywhere.

We are seeking a Senior Product Designer to join our team and lead the development of our Design System. You will report to our Design Manager for Loom Core experiences and use Loom's "Lens Design System," to build products for our users. This is the first design systems role we are hiring for, making it an exciting opportunity to help us mature our design language. You will help shape the future of our product design, ensuring that our design language is consistent, scalable, and innovative. You will be an important driver in establishing Loom's Lens Design System within Atlassian, aiming to enhance efficiency across all areas of the design process.

What you'll do

• Build and maintain Loom's Lens Design System in collaboration with front-end UI engineering teams. You will be the leading voice in advocating and driving decisions about our design system roadmap and outcomes.

• Deliver style guides, patterns, styles, prototypes and components that articulate Loom's Lens Design System's vision.

• Assess and refine our design system based on feedback and evolving user needs, ensuring it remains a living resource.

• Work with product managers, engineers, and other designers to ensure our design system is integrated across all product experiences.

• Mentor and level up craft across our teams in adopting and contributing to our design system, promoting a culture of collaboration and shared ownership.

• Advocate for high-quality design and consistency in user experience across all platforms.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the Pacific Time Zone.

Your future team

Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 20 million users across 350,000+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter. Atlassian acquired Loom in 2023 to scale video at work everywhere.

We are seeking a Senior Product Designer to join our team and lead the development of our Design System. You will report to our Design Manager for Loom Core experiences and use Loom's "Lens Design System," to build products for our users. This is the first design systems role we are hiring for, making it an exciting opportunity to help us mature our design language. You will help shape the future of our product design, ensuring that our design language is consistent, scalable, and innovative. You will be an important driver in establishing Loom's Lens Design System within Atlassian, aiming to enhance efficiency across all areas of the design process.

What you'll do

• Build and maintain Loom's Lens Design System in collaboration with front-end UI engineering teams. You will be the leading voice in advocating and driving decisions about our design system roadmap and outcomes.

• Deliver style guides, patterns, styles, prototypes and components that articulate Loom's Lens Design System's vision.

• Assess and refine our design system based on feedback and evolving user needs, ensuring it remains a living resource.

• Work with product managers, engineers, and other designers to ensure our design system is integrated across all product experiences.

• Mentor and level up craft across our teams in adopting and contributing to our design system, promoting a culture of collaboration and shared ownership.

• Advocate for high-quality design and consistency in user experience across all platforms.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the Pacific Time Zone.

Your future team

Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 20 million users across 350,000+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter. Atlassian acquired Loom in 2023 to scale video at work everywhere.

We are seeking a Senior Product Designer to join our team and lead the development of our Design System. You will report to our Design Manager for Loom Core experiences and use Loom's "Lens Design System," to build products for our users. This is the first design systems role we are hiring for, making it an exciting opportunity to help us mature our design language. You will help shape the future of our product design, ensuring that our design language is consistent, scalable, and innovative. You will be an important driver in establishing Loom's Lens Design System within Atlassian, aiming to enhance efficiency across all areas of the design process.

What you'll do

• Build and maintain Loom's Lens Design System in collaboration with front-end UI engineering teams. You will be the leading voice in advocating and driving decisions about our design system roadmap and outcomes.

• Deliver style guides, patterns, styles, prototypes and components that articulate Loom's Lens Design System's vision.

• Assess and refine our design system based on feedback and evolving user needs, ensuring it remains a living resource.

• Work with product managers, engineers, and other designers to ensure our design system is integrated across all product experiences.

• Mentor and level up craft across our teams in adopting and contributing to our design system, promoting a culture of collaboration and shared ownership.

• Advocate for high-quality design and consistency in user experience across all platforms.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the Pacific Time Zone.

Your future team

Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 20 million users across 350,000+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter. Atlassian acquired Loom in 2023 to scale video at work everywhere.

We are seeking a Senior Product Designer to join our team and lead the development of our Design System. You will report to our Design Manager for Loom Core experiences and use Loom's "Lens Design System," to build products for our users. This is the first design systems role we are hiring for, making it an exciting opportunity to help us mature our design language. You will help shape the future of our product design, ensuring that our design language is consistent, scalable, and innovative. You will be an important driver in establishing Loom's Lens Design System within Atlassian, aiming to enhance efficiency across all areas of the design process.

What you'll do

• Build and maintain Loom's Lens Design System in collaboration with front-end UI engineering teams. You will be the leading voice in advocating and driving decisions about our design system roadmap and outcomes.

• Deliver style guides, patterns, styles, prototypes and components that articulate Loom's Lens Design System's vision.

• Assess and refine our design system based on feedback and evolving user needs, ensuring it remains a living resource.

• Work with product managers, engineers, and other designers to ensure our design system is integrated across all product experiences.

• Mentor and level up craft across our teams in adopting and contributing to our design system, promoting a culture of collaboration and shared ownership.

• Advocate for high-quality design and consistency in user experience across all platforms.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the Pacific Time Zone.

Your future team

Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 20 million users across 350,000+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter. Atlassian acquired Loom in 2023 to scale video at work everywhere.

We are seeking a Senior Product Designer to join our team and lead the development of our Design System. You will report to our Design Manager for Loom Core experiences and use Loom's "Lens Design System," to build products for our users. This is the first design systems role we are hiring for, making it an exciting opportunity to help us mature our design language. You will help shape the future of our product design, ensuring that our design language is consistent, scalable, and innovative. You will be an important driver in establishing Loom's Lens Design System within Atlassian, aiming to enhance efficiency across all areas of the design process.

What you'll do

• Build and maintain Loom's Lens Design System in collaboration with front-end UI engineering teams. You will be the leading voice in advocating and driving decisions about our design system roadmap and outcomes.

• Deliver style guides, patterns, styles, prototypes and components that articulate Loom's Lens Design System's vision.

• Assess and refine our design system based on feedback and evolving user needs, ensuring it remains a living resource.

• Work with product managers, engineers, and other designers to ensure our design system is integrated across all product experiences.

• Mentor and level up craft across our teams in adopting and contributing to our design system, promoting a culture of collaboration and shared ownership.

• Advocate for high-quality design and consistency in user experience across all platforms.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

About the Team

Jira, Atlassian’s flagship agile project management tool, is now for all teams across the business. The latest evolution of Jira offers a shared place for every team to align on goals and priorities, track and collaborate on work, and get the insights they need to deliver incredible outcomes, together. This unlocks a massive growth opportunity for wall-to-wall adoption within existing customers, especially in the enterprise. Leading the charge to capture this opportunity through integrated product and go-to-market strategies is the Jira Enterprise Expansion product marketing team. To help us with this mission, we’re looking for a world-class Senior Product Marketing Manager to join the team!

You will have the opportunity to showcase your GTM expertise and work closely with Sales, Marketing, and Product leaders to unlock new growth opportunities, attract new personas and senior-level decision-makers, and drive measurable growth. You’ll be a trusted partner and advisor to our Sales team, equipping them with market and persona knowledge as well as the assets and tools to win more deals. This role is ideal for a customer-focused product marketer skilled at crafting compelling marketing narratives to bring Jira’s unique value propositions to market. This is a unique opportunity to play a big part in continuing to grow Jira and enable all teams to work better, together. 

This role involves collaboration with Product teams based in Australia. While candidates in the Pacific Time zone are preferred, we are open to considering individuals in other time zones who are willing to adjust their work hours accordingly.

Responsibilities

You will help Atlassian expand beyond our stronghold in technical teams (devs, IT) to reach their business counterparts (marketing, program management, ops, finance) as we become the system of work for ALL teams across the enterprise! 

In this role, you will:

• Help shape Jira’s strategy for reaching new business audiences in a growing market, identifying our strengths, and leading the effort to close gaps

• Enable our Sales and Partner teams with compelling and high-impact value props, use cases, collateral, sales plays, customer stories, market knowledge, and tools for both IT buyers and non-technical department heads

• Develop messaging and positioning of Jira against competitors in the enterprise, and use competitive analyses to uncover differentiators and translate into outbound competitive tactics

• Use data to develop strategy, prioritize opportunities, guide decisions, and measure the performance of go-to-market programs

• Develop processes to understand customer use cases, package those insights, and promote them in a way that supports business teams within enterprise customers in being successful with Jira

• Be the passionate voice of enterprise customers by developing a deep (and continuously refined) understanding of the market, buyer personas, ideal customer profile, the buyer journey, etc. and feed insights back to stakeholders to inform go-to-market strategies

• Be a trusted partner to the product team and relay customer, sales, and market insights to inform product roadmap decisions and strategy

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Working at Atlassian

Atlassian's can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassian' have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

We're hiring a Senior Program Manager, reporting to our Global Payroll Program Manager

As a Senior Program Manager, you will help shape our Program Management organisation as a senior individual contributor.

You will have diverse program management capabilities and will guide successful outcomes by influencing others and going deep into project, processes and any issues. Also, you will understand the business strategy and align with our technical teams to this to accelerate the programs.

Atlassian is looking for a passionate Global Payroll Program Manager to join our Global Payroll Team.

You are a good fit for this role if you have excellent communication skills, are creative, detail oriented, and have a customer focused mindset.
You will be part of a fast-paced, fun, global team who engage with one another regularly and have many opportunities to learn and grow in our roles. We're looking for someone that will bring their whole self to work and add more of that special spice that makes our TEAM great!

What you'll do

• Manage a portfolio of work which can range from specific end to end programs to managing an intake process

• Manage often high-volume and high complexity dependencies and risks between teams by aligning partners

• Report on success metrics for programs including major risks

• Deliver strategy with the leadership team

• Guide, facilitate and close technical discussions to unblock program outcomes

• Apply your technical understanding to support and negotiate delivery timelines

• Advocate for change in program management and deliver best practices

• Maintain documentation for payroll processes and procedures and assist the Operations team with documentation

• Assist with payroll system implementations and testing - Existing Geos and new Geos

• Global Compliance reviews and implementations

• Lead post-M&A implementation / integration for Payroll Operations

• Assist Global Payroll Program Manager with ad-hoc projects

• Assist Global Payroll team with ad-hoc projects

Your background

• 7+ years of program leadership experience on software teams as Program Manager

• Experience leading projects spanning multiple teams in multiple timezones, covering all of the following

• Create and hold accountability for the schedule

• Make critical decisions quickly to keep project on track

• Track and managing risks and dependencies

• Communication to your teammates and partners

• Collaborate across teams to evolve standards

• Payroll and Audit experience essential

• Strong Excel experience

• Confluence and Jira experience is favourable

• Critical thinker and problem solver

• Applicant must be detail-oriented

• Must be able to work under tight deadlines

• Candidate should have good customer service and excellent communication skills

• Candidate should have strong organisational, time management and prioritisation abilities

• Ability to collaborate with stakeholders throughout the company and navigate sometimes undefined roles and responsibilities

• Embrace and drive change

• Have a can-do attitude and be confident calling out risks when necessary

Position Overview: We are seeking a highly motivated Program Manager for Churn Management to join our CX Strategy team. This role will support Global Customer Success, Advisory Services, and Renewals and will play a crucial role in developing and implementing strategies to forecast, reduce customer churn and, increase customer retention. The ideal candidate will possess strong skills in data analysis, customer retention, relationship management, and strategic planning, with a focus on identifying and addressing the root causes of churn.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Role and Responsibilities

1. Program Development: Create program concepts and strategies aimed at attaining churn targets.

2. Program Oversight: Oversee churn management programs to assist with forecasting, risk mitigation, and churn management.

3. Cross-functional Collaboration: Represent CSM and customers in cross-functional programs/work streams focused on churn mitigation programs.

4. Customer Feedback Utilization: Translate customer feedback data and survey results into program attributes that drive new customer impact and outcomes.

5. GTM Strategy Execution: Ensure successful execution of the Global Customer Success GTM strategy.

6. Change Management: Drive change management initiatives to ensure successful adoption of new processes, features, and tools.

7. Stakeholder Relationship Building: Build strong relationships with internal stakeholders and external partners to foster collaboration and achieve adoption goals.

8. Operations: Manage renewal and success team strategy and operations to ensure efficiency and scalabilty.

Qualifications:

• Experience: 5+ years in program management, preferably in SaaS or software industries, with a proven track record of driving adoption and engagement initiatives.

• Strategic Thinker: Strong strategic thinking and problem-solving skills, with the ability to develop and execute complex adoption programs.

• Analytical Skills: Proficiency in data analysis and interpretation to drive insights and decision-making.

• Communication Skills: Excellent communication and presentation skills, with the ability to influence and collaborate effectively across all levels of the organization.

• Project Management: Demonstrated experience in managing cross-functional projects with tight deadlines and competing priorities.

• Customer Focus: Passion for understanding customer needs and delivering exceptional customer experiences.

Preferred Skills:

• Experience with Atlassian products or similar collaboration tools.

• Knowledge of agile methodologies and practices.

Education:

• Bachelor's degree in Business Administration, Computer Science, Engineering, or a related field. Advanced degree preferred.

Position Overview: We are seeking a highly motivated Program Manager for Churn Management to join our CX Strategy team. This role will support Global Customer Success, Advisory Services, and Renewals and will play a crucial role in developing and implementing strategies to forecast, reduce customer churn and, increase customer retention. The ideal candidate will possess strong skills in data analysis, customer retention, relationship management, and strategic planning, with a focus on identifying and addressing the root causes of churn.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Role and Responsibilities

1. Program Development: Create program concepts and strategies aimed at attaining churn targets.

2. Program Oversight: Oversee churn management programs to assist with forecasting, risk mitigation, and churn management.

3. Cross-functional Collaboration: Represent CSM and customers in cross-functional programs/work streams focused on churn mitigation programs.

4. Customer Feedback Utilization: Translate customer feedback data and survey results into program attributes that drive new customer impact and outcomes.

5. GTM Strategy Execution: Ensure successful execution of the Global Customer Success GTM strategy.

6. Change Management: Drive change management initiatives to ensure successful adoption of new processes, features, and tools.

7. Stakeholder Relationship Building: Build strong relationships with internal stakeholders and external partners to foster collaboration and achieve adoption goals.

8. Operations: Manage renewal and success team strategy and operations to ensure efficiency and scalabilty.

Qualifications:

• Experience: 5+ years in program management, preferably in SaaS or software industries, with a proven track record of driving adoption and engagement initiatives.

• Strategic Thinker: Strong strategic thinking and problem-solving skills, with the ability to develop and execute complex adoption programs.

• Analytical Skills: Proficiency in data analysis and interpretation to drive insights and decision-making.

• Communication Skills: Excellent communication and presentation skills, with the ability to influence and collaborate effectively across all levels of the organization.

• Project Management: Demonstrated experience in managing cross-functional projects with tight deadlines and competing priorities.

• Customer Focus: Passion for understanding customer needs and delivering exceptional customer experiences.

Preferred Skills:

• Experience with Atlassian products or similar collaboration tools.

• Knowledge of agile methodologies and practices.

Education:

• Bachelor's degree in Business Administration, Computer Science, Engineering, or a related field. Advanced degree preferred.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Trusted by over 50 million users, Trello is the visual collaboration tool that crafts a shared perspective on any project. We serve 1 Billion API requests per day, and handle 1.5 million concurrent users at peak.

As a Senior Engineering Manager on Trello, you'll be a technical leader and people manager, responsible for guiding a team of 12-18 developers to technical decisions for production services, helping prioritize and organize the team's work, and providing career growth and mentorship opportunities to your team.

You will partner with product and design and work with teams across Trello and Atlassian to create new experiences, helping support Trello's product strategy and affecting important metrics. This is a great role for leaders who love to solve challenging user problems and coach their teams to ship value quickly and iteratively.

To help our teams work together, this role is fully remote, but requires you to be located in US-based timezones. You will report to the Head of Engineering for the Trello Experiences group.

Your future team

To become a 100-year company, we need a world-class engineering organisation made up of empowered teams who have the tools and infrastructure to do the best work of their careers.

As part of a unified R&D team, Engineering is prioritising key initiatives which support our customers in moving to cloud while simultaneously continuing to bring the most value to our customers through investments across our core product suite – including Jira, Confluence, Trello, and Bitbucket.

We're looking for people who want to write the future and who believe that we can accomplish so much more together.

In this role, you will:

• Help your team ship features quickly and safely as our team grows in size, providing them with the tooling and processes needed for success.

• Improve operational abilities of the team, pushing innovation and quality

• Grow your team members' careers and keep them engaged.

• Support your team by holding regular one on ones, giving context on priorities, collaborating with other teams, unblocking projects, and resolving conflicts.

• Help to coordinate the team's work in partnership with product management and design peers.

• Work with your engineering manager peers to improve Trello's engineering team and processes.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Trusted by over 50 million users, Trello is the visual collaboration tool that crafts a shared perspective on any project. We serve 1 Billion API requests per day, and handle 1.5 million concurrent users at peak.

As a Senior Engineering Manager on Trello, you'll be a technical leader and people manager, responsible for guiding a team of 12-18 developers to technical decisions for production services, helping prioritize and organize the team's work, and providing career growth and mentorship opportunities to your team.

You will partner with product and design and work with teams across Trello and Atlassian to create new experiences, helping support Trello's product strategy and affecting important metrics. This is a great role for leaders who love to solve challenging user problems and coach their teams to ship value quickly and iteratively.

To help our teams work together, this role is fully remote, but requires you to be located in US-based timezones. You will report to the Head of Engineering for the Trello Experiences group.

Your future team

To become a 100-year company, we need a world-class engineering organisation made up of empowered teams who have the tools and infrastructure to do the best work of their careers.

As part of a unified R&D team, Engineering is prioritising key initiatives which support our customers in moving to cloud while simultaneously continuing to bring the most value to our customers through investments across our core product suite – including Jira, Confluence, Trello, and Bitbucket.

We're looking for people who want to write the future and who believe that we can accomplish so much more together.

In this role, you will:

• Help your team ship features quickly and safely as our team grows in size, providing them with the tooling and processes needed for success.

• Improve operational abilities of the team, pushing innovation and quality

• Grow your team members' careers and keep them engaged.

• Support your team by holding regular one on ones, giving context on priorities, collaborating with other teams, unblocking projects, and resolving conflicts.

• Help to coordinate the team's work in partnership with product management and design peers.

• Work with your engineering manager peers to improve Trello's engineering team and processes.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Trusted by over 50 million users, Trello is the visual collaboration tool that crafts a shared perspective on any project. We serve 1 Billion API requests per day, and handle 1.5 million concurrent users at peak.

As a Senior Engineering Manager on Trello, you'll be a technical leader and people manager, responsible for guiding a team of 12-18 developers to technical decisions for production services, helping prioritize and organize the team's work, and providing career growth and mentorship opportunities to your team.

You will partner with product and design and work with teams across Trello and Atlassian to create new experiences, helping support Trello's product strategy and affecting important metrics. This is a great role for leaders who love to solve challenging user problems and coach their teams to ship value quickly and iteratively.

To help our teams work together, this role is fully remote, but requires you to be located in US-based timezones. You will report to the Head of Engineering for the Trello Experiences group.

Your future team

To become a 100-year company, we need a world-class engineering organisation made up of empowered teams who have the tools and infrastructure to do the best work of their careers.

As part of a unified R&D team, Engineering is prioritising key initiatives which support our customers in moving to cloud while simultaneously continuing to bring the most value to our customers through investments across our core product suite – including Jira, Confluence, Trello, and Bitbucket.

We're looking for people who want to write the future and who believe that we can accomplish so much more together.

In this role, you will:

• Help your team ship features quickly and safely as our team grows in size, providing them with the tooling and processes needed for success.

• Improve operational abilities of the team, pushing innovation and quality

• Grow your team members' careers and keep them engaged.

• Support your team by holding regular one on ones, giving context on priorities, collaborating with other teams, unblocking projects, and resolving conflicts.

• Help to coordinate the team's work in partnership with product management and design peers.

• Work with your engineering manager peers to improve Trello's engineering team and processes.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

The candidate must be able to work 9:00 AM - 6:00 PM Pacific time business hours and occasionally during weekends to support business needs.

We are looking for customer champion who drives agreement and improvement across product and operations teams. You are focused on improving broader customer experience and having a visible global impact on process, product and team.

As part of our Enterprise On-Prem Support team, you will focus on providing advanced support and product expertise to our largest customers and be a senior support engineer working on important customer accounts. You will work with other team members in Atlassian offices globally. You will be part of a growing team of specialists improving our support capabilities, capacity, and quality for our largest customers.

You will report to the Manager of the Enterprise On-Prem support team, and perform root cause analysis, debugging and troubleshooting across one-to-many Atlassian products. You will participate in customer-facing calls communicating progress updates, action plans, and resolution details.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

The candidate must be able to work 9:00 AM - 6:00 PM Pacific time business hours and occasionally during weekends to support business needs.

We are looking for customer champion who drives agreement and improvement across product and operations teams. You are focused on improving broader customer experience and having a visible global impact on process, product and team.

As part of our Enterprise On-Prem Support team, you will focus on providing advanced support and product expertise to our largest customers and be a senior support engineer working on important customer accounts. You will work with other team members in Atlassian offices globally. You will be part of a growing team of specialists improving our support capabilities, capacity, and quality for our largest customers.

You will report to the Manager of the Enterprise On-Prem support team, and perform root cause analysis, debugging and troubleshooting across one-to-many Atlassian products. You will participate in customer-facing calls communicating progress updates, action plans, and resolution details.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

The candidate must be able to work 9:00 AM - 6:00 PM Pacific time business hours and occasionally during weekends to support business needs.

We are looking for customer champion who drives agreement and improvement across product and operations teams. You are focused on improving broader customer experience and having a visible global impact on process, product and team.

As part of our Enterprise On-Prem Support team, you will focus on providing advanced support and product expertise to our largest customers and be a senior support engineer working on important customer accounts. You will work with other team members in Atlassian offices globally. You will be part of a growing team of specialists improving our support capabilities, capacity, and quality for our largest customers.

You will report to the Manager of the Enterprise On-Prem support team, and perform root cause analysis, debugging and troubleshooting across one-to-many Atlassian products. You will participate in customer-facing calls communicating progress updates, action plans, and resolution details.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Are you passionate about engaging with customers and have experience with SaaS renewals? Are you a curious person, always looking for ways to maximize value for customers? Our Account Associates team mission is to elevate customer value realization through adoption of the Atlassian System of Work. We collaborate throughout the customer journey to optimize revenue retention and growth. If this sounds exciting, then read on!

Your Future Team

The Account Associates team is comprised of curious, proactive, fun-loving retention & expansion specialists, accountable for Atlassian's full suite of products and services. Our team is ultimately responsible for Atlassian’s strong customer retention, building loyalty through proactive engagement, effective objection handling techniques, and empathy for each business's unique needs. We look for opportunities to expand our customers' existing footprint at the time of renewal, are experts in mitigating purchasing friction and overcoming procurement challenges, and have a keen eye for discovering new opportunities for the broader Account team.

Our team drives renewal strategies and uncovers expansion opportunities at the time of renewal by probing for evolving requirements, leveraging data signals, and partnering with our Customer Success team to understand customers' goals and motivations. Every Account Associate is the crucial link between sales and customer success, collaborating with account executives and channel partners to mitigate churn risk, driving pricing and licensing discussions, and sharing feedback on the dynamic needs of our customers.

Above all, we believe in the Atlassian values and use them as our compass in always refining and optimizing our go-to-market model.

What you’ll do

• Deliver best in class Net Retention and Gross Retention rates through effective communication, risk mitigation and expansion discovery

• Manage a diverse portfolio of Enterprise customers through the contract management lifecycle

• Partner with the Sales Teams on account planning to ultimately drive total book of business growth.

• Understand and document customer business priorities, as well as current use of Atlassian product suite, to optimize Atlassian’s value while discovering cross-sell and upsell opportunities for the Account team

• Foster relationships and collaboratively sell with Atlassian Solution Partner sales representatives

• Accurately forecast your pipeline for renewal opportunities on a weekly cadence

• Maintain operational excellence through continuous improvement, prioritization, and accountability

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Are you passionate about engaging with customers and have experience with SaaS renewals? Are you a curious person, always looking for ways to maximize value for customers? Our Account Associates team mission is to elevate customer value realization through adoption of the Atlassian System of Work. We collaborate throughout the customer journey to optimize revenue retention and growth. If this sounds exciting, then read on!

Your Future Team

The Account Associates team is comprised of curious, proactive, fun-loving retention & expansion specialists, accountable for Atlassian's full suite of products and services. Our team is ultimately responsible for Atlassian’s strong customer retention, building loyalty through proactive engagement, effective objection handling techniques, and empathy for each business's unique needs. We look for opportunities to expand our customers' existing footprint at the time of renewal, are experts in mitigating purchasing friction and overcoming procurement challenges, and have a keen eye for discovering new opportunities for the broader Account team.

Our team drives renewal strategies and uncovers expansion opportunities at the time of renewal by probing for evolving requirements, leveraging data signals, and partnering with our Customer Success team to understand customers' goals and motivations. Every Account Associate is the crucial link between sales and customer success, collaborating with account executives and channel partners to mitigate churn risk, driving pricing and licensing discussions, and sharing feedback on the dynamic needs of our customers.

Above all, we believe in the Atlassian values and use them as our compass in always refining and optimizing our go-to-market model.

What you’ll do

• Deliver best in class Net Retention and Gross Retention rates through effective communication, risk mitigation and expansion discovery

• Manage a diverse portfolio of Enterprise customers through the contract management lifecycle

• Partner with the Sales Teams on account planning to ultimately drive total book of business growth.

• Understand and document customer business priorities, as well as current use of Atlassian product suite, to optimize Atlassian’s value while discovering cross-sell and upsell opportunities for the Account team

• Foster relationships and collaboratively sell with Atlassian Solution Partner sales representatives

• Accurately forecast your pipeline for renewal opportunities on a weekly cadence

• Maintain operational excellence through continuous improvement, prioritization, and accountability

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Are you passionate about engaging with customers and have experience with SaaS renewals? Are you a curious person, always looking for ways to maximize value for customers? Our Account Associates team mission is to elevate customer value realization through adoption of the Atlassian System of Work. We collaborate throughout the customer journey to optimize revenue retention and growth. If this sounds exciting, then read on!

Your Future Team

The Account Associates team is comprised of curious, proactive, fun-loving retention & expansion specialists, accountable for Atlassian's full suite of products and services. Our team is ultimately responsible for Atlassian’s strong customer retention, building loyalty through proactive engagement, effective objection handling techniques, and empathy for each business's unique needs. We look for opportunities to expand our customers' existing footprint at the time of renewal, are experts in mitigating purchasing friction and overcoming procurement challenges, and have a keen eye for discovering new opportunities for the broader Account team.

Our team drives renewal strategies and uncovers expansion opportunities at the time of renewal by probing for evolving requirements, leveraging data signals, and partnering with our Customer Success team to understand customers' goals and motivations. Every Account Associate is the crucial link between sales and customer success, collaborating with account executives and channel partners to mitigate churn risk, driving pricing and licensing discussions, and sharing feedback on the dynamic needs of our customers.

Above all, we believe in the Atlassian values and use them as our compass in always refining and optimizing our go-to-market model.

What you’ll do

• Deliver best in class Net Retention and Gross Retention rates through effective communication, risk mitigation and expansion discovery

• Manage a diverse portfolio of Enterprise customers through the contract management lifecycle

• Partner with the Sales Teams on account planning to ultimately drive total book of business growth.

• Understand and document customer business priorities, as well as current use of Atlassian product suite, to optimize Atlassian’s value while discovering cross-sell and upsell opportunities for the Account team

• Foster relationships and collaboratively sell with Atlassian Solution Partner sales representatives

• Accurately forecast your pipeline for renewal opportunities on a weekly cadence

• Maintain operational excellence through continuous improvement, prioritization, and accountability

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Are you passionate about engaging with customers and have experience with SaaS renewals? Are you a curious person, always looking for ways to maximize value for customers? Our Account Associates team mission is to elevate customer value realization through adoption of the Atlassian System of Work. We collaborate throughout the customer journey to optimize revenue retention and growth. If this sounds exciting, then read on!

Your Future Team

The Account Associates team is comprised of curious, proactive, fun-loving retention & expansion specialists, accountable for Atlassian's full suite of products and services. Our team is ultimately responsible for Atlassian’s strong customer retention, building loyalty through proactive engagement, effective objection handling techniques, and empathy for each business's unique needs. We look for opportunities to expand our customers' existing footprint at the time of renewal, are experts in mitigating purchasing friction and overcoming procurement challenges, and have a keen eye for discovering new opportunities for the broader Account team.

Our team drives renewal strategies and uncovers expansion opportunities at the time of renewal by probing for evolving requirements, leveraging data signals, and partnering with our Customer Success team to understand customers' goals and motivations. Every Account Associate is the crucial link between sales and customer success, collaborating with account executives and channel partners to mitigate churn risk, driving pricing and licensing discussions, and sharing feedback on the dynamic needs of our customers.

Above all, we believe in the Atlassian values and use them as our compass in always refining and optimizing our go-to-market model.

What you’ll do

• Deliver best in class Net Retention and Gross Retention rates through effective communication, risk mitigation and expansion discovery

• Manage a diverse portfolio of Enterprise customers through the contract management lifecycle

• Partner with the Sales Teams on account planning to ultimately drive total book of business growth.

• Understand and document customer business priorities, as well as current use of Atlassian product suite, to optimize Atlassian’s value while discovering cross-sell and upsell opportunities for the Account team

• Foster relationships and collaboratively sell with Atlassian Solution Partner sales representatives

• Accurately forecast your pipeline for renewal opportunities on a weekly cadence

• Maintain operational excellence through continuous improvement, prioritization, and accountability

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

At Atlassian, we work with over 300,000 customers worldwide, including organizations like NASA, IBM, Hubspot, Samsung,  Booking.com, Heineken, IKEA, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth.

What makes us unique is our belief in our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. There’s a strong earning potential for our sales team which is supported by the vast enterprise market 

awaiting our exploration, along with the consistent preference of our customers for Atlassian products.

As a member of the team, you will be responsible for building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams: Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Are you customer-focused, creative, with a hunter mindset? Are you excited by identifying business needs and ideating to create solutions for Fortune 500 companies. If yes, then we'd love to have you on our team!

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

• Zone A - $149k - $178k

• Zone B - $134k - $160k

• Zone C - $123k-$148k

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

What You’ll Do

• Develop and implement named Account or Territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring a high bar of customer success.

• Developing and executing strategic sales plans to achieve company sales goals and targets.

• Identifying and qualifying leads, building relationships with key decision makers, understanding customer needs, delivering sales presentations, negotiating contracts, and closing deals.

• Building and maintaining relationships with C-level and other executive relationships.

• Understanding client needs and proposing appropriate solutions to meet those needs.

• Collaborating with internal teams such as channel, marketing, product, and customer success to ensure client satisfaction.

• Negotiating contracts and pricing agreements with clients.

• Providing accurate forecasting and account planning and sales forecasts to management.

• Staying updated on industry trends and competitors to maintain a competitive edge.

• Traveling to meet clients and attend industry events as necessary.

• Build sales strategies for designated territory or named Accounts

• Serve as the main Atlassian point of contact or escalation point for designated Accounts

• Run strategy plays to identify opportunities and build long relationships with your customers.

• Work with complex sales cycles and collaborate cross functionally with Channel sales organization to build sales strategies for designated territory or names accounts. 

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

At Atlassian, we work with over 300,000 customers worldwide, including organizations like NASA, IBM, Hubspot, Samsung,  Booking.com, Heineken, IKEA, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth.

What makes us unique is our belief in our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. There’s a strong earning potential for our sales team which is supported by the vast enterprise market 

awaiting our exploration, along with the consistent preference of our customers for Atlassian products.

As a member of the team, you will be responsible for building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams: Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Are you customer-focused, creative, with a hunter mindset? Are you excited by identifying business needs and ideating to create solutions for Fortune 500 companies. If yes, then we'd love to have you on our team!

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

• Zone A - $149k - $178k

• Zone B - $134k - $160k

• Zone C - $123k-$148k

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

What You’ll Do

• Develop and implement named Account or Territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring a high bar of customer success.

• Developing and executing strategic sales plans to achieve company sales goals and targets.

• Identifying and qualifying leads, building relationships with key decision makers, understanding customer needs, delivering sales presentations, negotiating contracts, and closing deals.

• Building and maintaining relationships with C-level and other executive relationships.

• Understanding client needs and proposing appropriate solutions to meet those needs.

• Collaborating with internal teams such as channel, marketing, product, and customer success to ensure client satisfaction.

• Negotiating contracts and pricing agreements with clients.

• Providing accurate forecasting and account planning and sales forecasts to management.

• Staying updated on industry trends and competitors to maintain a competitive edge.

• Traveling to meet clients and attend industry events as necessary.

• Build sales strategies for designated territory or named Accounts

• Serve as the main Atlassian point of contact or escalation point for designated Accounts

• Run strategy plays to identify opportunities and build long relationships with your customers.

• Work with complex sales cycles and collaborate cross functionally with Channel sales organization to build sales strategies for designated territory or names accounts. 

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

At Atlassian, we work with over 300,000 customers worldwide, including organizations like NASA, IBM, Hubspot, Samsung,  Booking.com, Heineken, IKEA, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth.

What makes us unique is our belief in our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. There’s a strong earning potential for our sales team which is supported by the vast enterprise market 

awaiting our exploration, along with the consistent preference of our customers for Atlassian products.

As a member of the team, you will be responsible for building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams: Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Are you customer-focused, creative, with a hunter mindset? Are you excited by identifying business needs and ideating to create solutions for Fortune 500 companies. If yes, then we'd love to have you on our team!

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

• Zone A - $149k - $178k

• Zone B - $134k - $160k

• Zone C - $123k-$148k

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

What You’ll Do

• Develop and implement named Account or Territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring a high bar of customer success.

• Developing and executing strategic sales plans to achieve company sales goals and targets.

• Identifying and qualifying leads, building relationships with key decision makers, understanding customer needs, delivering sales presentations, negotiating contracts, and closing deals.

• Building and maintaining relationships with C-level and other executive relationships.

• Understanding client needs and proposing appropriate solutions to meet those needs.

• Collaborating with internal teams such as channel, marketing, product, and customer success to ensure client satisfaction.

• Negotiating contracts and pricing agreements with clients.

• Providing accurate forecasting and account planning and sales forecasts to management.

• Staying updated on industry trends and competitors to maintain a competitive edge.

• Traveling to meet clients and attend industry events as necessary.

• Build sales strategies for designated territory or named Accounts

• Serve as the main Atlassian point of contact or escalation point for designated Accounts

• Run strategy plays to identify opportunities and build long relationships with your customers.

• Work with complex sales cycles and collaborate cross functionally with Channel sales organization to build sales strategies for designated territory or names accounts. 

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

At Atlassian, we work with over 300,000 customers worldwide, including organizations like NASA, IBM, Hubspot, Samsung,  Booking.com, Heineken, IKEA, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth.

What makes us unique is our belief in our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. There’s a strong earning potential for our sales team which is supported by the vast enterprise market 

awaiting our exploration, along with the consistent preference of our customers for Atlassian products.

As a member of the team, you will be responsible for building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams: Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Are you customer-focused, creative, with a hunter mindset? Are you excited by identifying business needs and ideating to create solutions for Fortune 500 companies. If yes, then we'd love to have you on our team!

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

• Zone A - $149k - $178k

• Zone B - $134k - $160k

• Zone C - $123k-$148k

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

What You’ll Do

• Develop and implement named Account or Territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring a high bar of customer success.

• Developing and executing strategic sales plans to achieve company sales goals and targets.

• Identifying and qualifying leads, building relationships with key decision makers, understanding customer needs, delivering sales presentations, negotiating contracts, and closing deals.

• Building and maintaining relationships with C-level and other executive relationships.

• Understanding client needs and proposing appropriate solutions to meet those needs.

• Collaborating with internal teams such as channel, marketing, product, and customer success to ensure client satisfaction.

• Negotiating contracts and pricing agreements with clients.

• Providing accurate forecasting and account planning and sales forecasts to management.

• Staying updated on industry trends and competitors to maintain a competitive edge.

• Traveling to meet clients and attend industry events as necessary.

• Build sales strategies for designated territory or named Accounts

• Serve as the main Atlassian point of contact or escalation point for designated Accounts

• Run strategy plays to identify opportunities and build long relationships with your customers.

• Work with complex sales cycles and collaborate cross functionally with Channel sales organization to build sales strategies for designated territory or names accounts. 

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

At Atlassian, we work with over 300,000 customers worldwide, including organizations like NASA, IBM, Hubspot, Samsung,  Booking.com, Heineken, IKEA, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth.

What makes us unique is our belief in our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. There’s a strong earning potential for our sales team which is supported by the vast enterprise market 

awaiting our exploration, along with the consistent preference of our customers for Atlassian products.

As a member of the team, you will be responsible for building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams: Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Are you customer-focused, creative, with a hunter mindset? Are you excited by identifying business needs and ideating to create solutions for Fortune 500 companies. If yes, then we'd love to have you on our team!

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

• Zone A - $149k - $178k

• Zone B - $134k - $160k

• Zone C - $123k-$148k

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

What You’ll Do

• Develop and implement named Account or Territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring a high bar of customer success.

• Developing and executing strategic sales plans to achieve company sales goals and targets.

• Identifying and qualifying leads, building relationships with key decision makers, understanding customer needs, delivering sales presentations, negotiating contracts, and closing deals.

• Building and maintaining relationships with C-level and other executive relationships.

• Understanding client needs and proposing appropriate solutions to meet those needs.

• Collaborating with internal teams such as channel, marketing, product, and customer success to ensure client satisfaction.

• Negotiating contracts and pricing agreements with clients.

• Providing accurate forecasting and account planning and sales forecasts to management.

• Staying updated on industry trends and competitors to maintain a competitive edge.

• Traveling to meet clients and attend industry events as necessary.

• Build sales strategies for designated territory or named Accounts

• Serve as the main Atlassian point of contact or escalation point for designated Accounts

• Run strategy plays to identify opportunities and build long relationships with your customers.

• Work with complex sales cycles and collaborate cross functionally with Channel sales organization to build sales strategies for designated territory or names accounts. 

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

At Atlassian, we work with over 300,000 customers worldwide, including organizations like NASA, IBM, Hubspot, Samsung,  Booking.com, Heineken, IKEA, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth.

What makes us unique is our belief in our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. There’s a strong earning potential for our sales team which is supported by the vast enterprise market 

awaiting our exploration, along with the consistent preference of our customers for Atlassian products.

As a member of the team, you will be responsible for building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams: Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Are you customer-focused, creative, with a hunter mindset? Are you excited by identifying business needs and ideating to create solutions for Fortune 500 companies. If yes, then we'd love to have you on our team!

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

• Zone A - $149k - $178k

• Zone B - $134k - $160k

• Zone C - $123k-$148k

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

What You’ll Do

• Develop and implement named Account or Territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring a high bar of customer success.

• Developing and executing strategic sales plans to achieve company sales goals and targets.

• Identifying and qualifying leads, building relationships with key decision makers, understanding customer needs, delivering sales presentations, negotiating contracts, and closing deals.

• Building and maintaining relationships with C-level and other executive relationships.

• Understanding client needs and proposing appropriate solutions to meet those needs.

• Collaborating with internal teams such as channel, marketing, product, and customer success to ensure client satisfaction.

• Negotiating contracts and pricing agreements with clients.

• Providing accurate forecasting and account planning and sales forecasts to management.

• Staying updated on industry trends and competitors to maintain a competitive edge.

• Traveling to meet clients and attend industry events as necessary.

• Build sales strategies for designated territory or named Accounts

• Serve as the main Atlassian point of contact or escalation point for designated Accounts

• Run strategy plays to identify opportunities and build long relationships with your customers.

• Work with complex sales cycles and collaborate cross functionally with Channel sales organization to build sales strategies for designated territory or names accounts. 

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

At Atlassian, we work with over 300,000 customers worldwide, including organizations like NASA, IBM, Hubspot, Samsung,  Booking.com, Heineken, IKEA, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth.

What makes us unique is our belief in our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. There’s a strong earning potential for our sales team which is supported by the vast enterprise market 

awaiting our exploration, along with the consistent preference of our customers for Atlassian products.

As a member of the team, you will be responsible for building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams: Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Are you customer-focused, creative, with a hunter mindset? Are you excited by identifying business needs and ideating to create solutions for Fortune 500 companies. If yes, then we'd love to have you on our team!

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

• Zone A - $149k - $178k

• Zone B - $134k - $160k

• Zone C - $123k-$148k

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

What You’ll Do

• Develop and implement named Account or Territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring a high bar of customer success.

• Developing and executing strategic sales plans to achieve company sales goals and targets.

• Identifying and qualifying leads, building relationships with key decision makers, understanding customer needs, delivering sales presentations, negotiating contracts, and closing deals.

• Building and maintaining relationships with C-level and other executive relationships.

• Understanding client needs and proposing appropriate solutions to meet those needs.

• Collaborating with internal teams such as channel, marketing, product, and customer success to ensure client satisfaction.

• Negotiating contracts and pricing agreements with clients.

• Providing accurate forecasting and account planning and sales forecasts to management.

• Staying updated on industry trends and competitors to maintain a competitive edge.

• Traveling to meet clients and attend industry events as necessary.

• Build sales strategies for designated territory or named Accounts

• Serve as the main Atlassian point of contact or escalation point for designated Accounts

• Run strategy plays to identify opportunities and build long relationships with your customers.

• Work with complex sales cycles and collaborate cross functionally with Channel sales organization to build sales strategies for designated territory or names accounts. 

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

At Atlassian, we work with over 300,000 customers worldwide, including organizations like NASA, IBM, Hubspot, Samsung,  Booking.com, Heineken, IKEA, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth.

What makes us unique is our belief in our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. There’s a strong earning potential for our sales team which is supported by the vast enterprise market 

awaiting our exploration, along with the consistent preference of our customers for Atlassian products.

As a member of the team, you will be responsible for building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams: Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Are you customer-focused, creative, with a hunter mindset? Are you excited by identifying business needs and ideating to create solutions for Fortune 500 companies. If yes, then we'd love to have you on our team!

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

• Zone A - $149k - $178k

• Zone B - $134k - $160k

• Zone C - $123k-$148k

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

What You’ll Do

• Develop and implement named Account or Territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring a high bar of customer success.

• Developing and executing strategic sales plans to achieve company sales goals and targets.

• Identifying and qualifying leads, building relationships with key decision makers, understanding customer needs, delivering sales presentations, negotiating contracts, and closing deals.

• Building and maintaining relationships with C-level and other executive relationships.

• Understanding client needs and proposing appropriate solutions to meet those needs.

• Collaborating with internal teams such as channel, marketing, product, and customer success to ensure client satisfaction.

• Negotiating contracts and pricing agreements with clients.

• Providing accurate forecasting and account planning and sales forecasts to management.

• Staying updated on industry trends and competitors to maintain a competitive edge.

• Traveling to meet clients and attend industry events as necessary.

• Build sales strategies for designated territory or named Accounts

• Serve as the main Atlassian point of contact or escalation point for designated Accounts

• Run strategy plays to identify opportunities and build long relationships with your customers.

• Work with complex sales cycles and collaborate cross functionally with Channel sales organization to build sales strategies for designated territory or names accounts. 

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian unleashes the potential of every team. Our agile & DevOps, IT service management and work management software helps teams organize, discuss, and complete shared work. The majority of the Fortune 500 and over 300,000 companies of all sizes worldwide - including NASA, Audi, Kiva, Deutsche Bank and Dropbox - rely on our solutions to help their teams work better together and deliver quality results on time. Our products include Jira Software, Confluence and Jira Service Management. 

Our Mid-Market sales team is responsible for managing a portfolio of mid-sized customers. This includes identifying cloud first sales opportunities and cross-sell and user expansion opportunities, nurturing customer relationships, and achieving revenue targets. Simultaneously, we expect you to serve as a strong advocate for our customers by providing valuable feedback to our product and engineering teams, contributing to the enhancement of our customer experience. All of these responsibilities will be carried out in close collaboration with our Channel Partners, Product Specialists, Account Managers, and Solution Engineers. We share a commitment, as a TEAM, in guiding and aiding our customer’s deployment and utilization of Atlassian at scale. However, above all we believe in the Atlassian values and use them as our compass as we continue to evolve our revolutionary sales model.

What You'll Do:

• Develop and implement named Account or Territory (Eastern Canada) plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring high bar of customer success.

• Developing and executing sales strategies to drive revenue growth within the mid-market segment.

• Prospecting and qualifying leads within the defined mid-market customer segment.

• Building and maintaining strong relationships with mid-market clients, understanding their business needs, and proposing suitable solutions.

• Conducting product demonstrations and presentations to showcase the value proposition to potential clients.

• Presenting contracts, pricing, and terms with mid-market clients.

• Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction.

• Providing regular sales forecasts, reports, and updates to management.

• Staying updated on industry trends, market dynamics, and competitor activities within the mid-market segment.

• Traveling occasionally to meet clients, attend industry events, conferences, and intentional togetherness gatherings as required

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian unleashes the potential of every team. Our agile & DevOps, IT service management and work management software helps teams organize, discuss, and complete shared work. The majority of the Fortune 500 and over 300,000 companies of all sizes worldwide - including NASA, Audi, Kiva, Deutsche Bank and Dropbox - rely on our solutions to help their teams work better together and deliver quality results on time. Our products include Jira Software, Confluence and Jira Service Management. 

Our Mid-Market sales team is responsible for managing a portfolio of mid-sized customers. This includes identifying cloud first sales opportunities and cross-sell and user expansion opportunities, nurturing customer relationships, and achieving revenue targets. Simultaneously, we expect you to serve as a strong advocate for our customers by providing valuable feedback to our product and engineering teams, contributing to the enhancement of our customer experience. All of these responsibilities will be carried out in close collaboration with our Channel Partners, Product Specialists, Account Managers, and Solution Engineers. We share a commitment, as a TEAM, in guiding and aiding our customer’s deployment and utilization of Atlassian at scale. However, above all we believe in the Atlassian values and use them as our compass as we continue to evolve our revolutionary sales model.

What You'll Do:

• Develop and implement named Account or Territory (Eastern Canada) plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring high bar of customer success.

• Developing and executing sales strategies to drive revenue growth within the mid-market segment.

• Prospecting and qualifying leads within the defined mid-market customer segment.

• Building and maintaining strong relationships with mid-market clients, understanding their business needs, and proposing suitable solutions.

• Conducting product demonstrations and presentations to showcase the value proposition to potential clients.

• Presenting contracts, pricing, and terms with mid-market clients.

• Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction.

• Providing regular sales forecasts, reports, and updates to management.

• Staying updated on industry trends, market dynamics, and competitor activities within the mid-market segment.

• Traveling occasionally to meet clients, attend industry events, conferences, and intentional togetherness gatherings as required

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian unleashes the potential of every team. Our agile & DevOps, IT service management and work management software helps teams organize, discuss, and complete shared work. The majority of the Fortune 500 and over 300,000 companies of all sizes worldwide - including NASA, Audi, Kiva, Deutsche Bank and Dropbox - rely on our solutions to help their teams work better together and deliver quality results on time. Our products include Jira Software, Confluence and Jira Service Management. 

Our Mid-Market sales team is responsible for managing a portfolio of mid-sized customers. This includes identifying cloud first sales opportunities and cross-sell and user expansion opportunities, nurturing customer relationships, and achieving revenue targets. Simultaneously, we expect you to serve as a strong advocate for our customers by providing valuable feedback to our product and engineering teams, contributing to the enhancement of our customer experience. All of these responsibilities will be carried out in close collaboration with our Channel Partners, Product Specialists, Account Managers, and Solution Engineers. We share a commitment, as a TEAM, in guiding and aiding our customer’s deployment and utilization of Atlassian at scale. However, above all we believe in the Atlassian values and use them as our compass as we continue to evolve our revolutionary sales model.

What You'll Do:

• Develop and implement named Account or Territory (Eastern Canada) plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring high bar of customer success.

• Developing and executing sales strategies to drive revenue growth within the mid-market segment.

• Prospecting and qualifying leads within the defined mid-market customer segment.

• Building and maintaining strong relationships with mid-market clients, understanding their business needs, and proposing suitable solutions.

• Conducting product demonstrations and presentations to showcase the value proposition to potential clients.

• Presenting contracts, pricing, and terms with mid-market clients.

• Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction.

• Providing regular sales forecasts, reports, and updates to management.

• Staying updated on industry trends, market dynamics, and competitor activities within the mid-market segment.

• Traveling occasionally to meet clients, attend industry events, conferences, and intentional togetherness gatherings as required

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian unleashes the potential of every team. Our agile & DevOps, IT service management and work management software helps teams organize, discuss, and complete shared work. The majority of the Fortune 500 and over 300,000 companies of all sizes worldwide - including NASA, Audi, Kiva, Deutsche Bank and Dropbox - rely on our solutions to help their teams work better together and deliver quality results on time. Our products include Jira Software, Confluence and Jira Service Management. 

Our Mid-Market sales team is responsible for managing a portfolio of mid-sized customers. This includes identifying cloud first sales opportunities and cross-sell and user expansion opportunities, nurturing customer relationships, and achieving revenue targets. Simultaneously, we expect you to serve as a strong advocate for our customers by providing valuable feedback to our product and engineering teams, contributing to the enhancement of our customer experience. All of these responsibilities will be carried out in close collaboration with our Channel Partners, Product Specialists, Account Managers, and Solution Engineers. We share a commitment, as a TEAM, in guiding and aiding our customer’s deployment and utilization of Atlassian at scale. However, above all we believe in the Atlassian values and use them as our compass as we continue to evolve our revolutionary sales model.

What You'll Do:

• Develop and implement named Account or Territory (Eastern Canada) plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring high bar of customer success.

• Developing and executing sales strategies to drive revenue growth within the mid-market segment.

• Prospecting and qualifying leads within the defined mid-market customer segment.

• Building and maintaining strong relationships with mid-market clients, understanding their business needs, and proposing suitable solutions.

• Conducting product demonstrations and presentations to showcase the value proposition to potential clients.

• Presenting contracts, pricing, and terms with mid-market clients.

• Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction.

• Providing regular sales forecasts, reports, and updates to management.

• Staying updated on industry trends, market dynamics, and competitor activities within the mid-market segment.

• Traveling occasionally to meet clients, attend industry events, conferences, and intentional togetherness gatherings as required

Atlassian is revolutionizing the software development industry and helping teams all around the world like Nasa, Nike, Pixar and Tesla to advance humanity through the power of software & collaboration. We have over 200,000 customers worldwide, and the Enterprise Advocates help the largest of those accounts scale their investments in Atlassian.

This Account Based Selling role would be joining our Americas team. Our Enterprise Advocates build and implement an effective sales strategy to drive adoption of select products and services to our Enterprise customer base. At the same time, we want our Enterprise Advocates to be a champion for their customers, sharing experiences and suggestions to our product and engineering teams, helping to optimize our customer experience. All of this is done in tight coordination with our Channel Partners, Product Specialists, and Marketing organization.

Account Executives are consultative, solution orientated and creative. They are able to think strategically and effectively prioritize resources to meet the needs of our customers. You need to have an understanding of the Mid-Market Sales process & be able to help us apply what could work to the Atlassian sales model.

• Develop and implement named Account or Territory (West USA) plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring high bar of customer success

• Maintain full Account ownership while coordinating with a variety of roles (including EDR, LA, Align, TAM, and CSM functions) to ensure a seamless customer experience

• Work closely with colleagues in the Channel, EDR, and Loyalty teams to build and execute on effective sales strategies for designated territory or named Accounts

• Strong interlock and engagement with Technical Account Managers to understand technical initiatives and business outcomes

• Team up with the Loyalty Advocate team (Renewals Team) to maximize customer health and retention

• Funnel key customer feedback through Field Ops Insights team

• Establish and maintain productive peer-to-peer relationships with internal Atlassian stakeholders, Solution Partners, and key customers

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is continuing to drive investments focused on developing our largest, most strategic customers. We partner with 82% of the Fortune 500 and work with teams at IBM, Tesla, Dish, Lufthansa and many more. Our Account Management team looks to deepen our relationships with our customers, explore how we solve their most complex challenges, and help them realize value across our solutions.

Our Account Management team owns retention and accelerates expansion, ultimately contributing to the transformation of our largest Enterprise customers worldwide. You will drive revenue growth across Atlassian’s full product portfolio by delivering high customer retention rates, proactively engaging on expansion opportunities, and leading upsell, upgrade & cross-sell opportunities throughout the customer lifecycle. You will partner closely with our Global Sales Team to drive Total Book of Business growth. Additionally, you will be partnering with Sales team on strategic opportunities, including white space analysis, strategic account planning & mapping, and cross-functional partnership with Sales support teams.

We are looking for team player who can adapt rapidly to changing events and handle the complexity and detail orientation that comes with large strategic accounts. In addition, you need to be able to prioritize high value activities amongst competing priorities. You have over 5 years of relevant experience with a proven track record of achieving revenue targets and accelerating expansion within your owned book of business, ideally with experience in owning sales engagements end-to-end.

Responsibilities

More about you

The team is comprised of proactive, resilient, and empathetic Account Managers, specialized in accelerating growth across Atlassian's full suite of products and services. You are adaptable to change, consistently seek opportunities to learn, and lean into collaboration to drive success. We believe in the Atlassian values and want to use them as our compass in constantly refining and optimizing our go-to-market model.

In your first 90 days, we'll expect you to have:

• Manages time effectively and prioritize among competing opportunities

• Executes creative and unique approaches to help evolve best practices 

• Demonstrated excellence in discovery, with proven ability to engage with curiosity to identify opportunity

• Demonstrated experience leading sales cycles end-to-end

• Leverage subject matter expertise to build credibility with stakeholders/champions

• A team player mindset; driving collaboration and engagement scope with global stakeholders

• A customer first mentality advocating for the customer’s interests, solving complex problems, influencing outcomes, and aligning with Atlassian’s strategy

• Effective communication and active listening skills whilst leading revenue expansion efforts from start to finish, and engaging with senior stakeholders

• A strategic approach in reviewing the global account footprint, and prioritizing customer engagements to maximize account growth and retention

• A change agent with the ability to continuously learn and implement feedback

• A tendency to operate daily with a sense of urgency, an affinity for creative problem-solving

• Responsibilities Include:

• Accelerating revenue growth by leveraging existing customer footprints to maximize expansion via a tops-down, solution-oriented approach

• Developing Senior and Executive relationships over video conferences as well as in-person

• Manage high-value renewals & expansion across a sizable product portfolio

• Ownership of growth opportunity management and sales cycles end-to-end

• Partner with our Sales team on account planning and driving total book of business growth through competitive, market and whitespace analysis

• Increase customer awareness of Atlassian's product portfolio to discover cross-sell and up-sell opportunities

• Maintain a deep understanding of product updates and new offerings and articulates those improvements to customers and our solution partners

• Forecasting accountability for your owned book of business

Qualifications

Your background

• Five or more years experience in account management, inside sales, customer success or other relevant business areas

• Ability to establish rapport and build relationships and trust over the phone and on video across a wide variety of countries and cultures

• Proven track record of meeting or exceeding performance goals

• Experience managing high-revenue customer engagements with Enterprise-level customers

• Experience managing complex, end-to-end sales cycles is preferred

Nice to have:

• Experience selling Enterprise SaaS products across a global account footprint

• Experience working with Channel Partners & GSIs to retain and grow customer accounts

• Experience using Salesforce, Clari and Tableau

• Experience analyzing data to support identifying opportunity and projecting growth trajectories

#LI-Remote

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

Anaplan is the primary planning tool for the FP&A team, and we are continuing to accelerate our growth in the platform. We are hiring an experienced Anaplan Model Builder/Architect to support our Corporate Operations models, and be a driving force to an optimized and sustainable Anaplan ecosystem. You will report directly to the Anaplan Team lead within FP&A, working alongside a great team of other certified Anaplan Solution Architects and Master Anaplanners.

We want you to bring your Anaplan experience to Atlassian, and help us build a world-class experience for a world-class team. If this is something that excites you, then we'd love to have you onboard!

What you'll do

• Collaborate with our Corporate FP&A and Business Partners (Operations) FP&A team and manage Anaplan-based implementation projects end-to-end;

  • You will lead functional design workshops, prototyping solutions and deploy Anaplan solutions with our partners

  • You will be part of our Anaplan Centre of Excellence, and be the lead architect on components of our connected planning suite

• Evolve Anaplan models to support the wider Atlassian team, promoting Anaplan model governance principles and applying a best-in-class design and approach to Anaplan model building

• Work with several Data Analytics team around the business to identify and integrate accurate data into our Anaplan models

• Help develop documentation and training materials for our Anaplan end-users, and support them in their day-to-day use of the platform 

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

our future team

Anaplan is the primary planning tool for the FP&A team, and we are continuing to accelerate our growth in the platform. We are hiring an experienced Anaplan Model Builder and Architect to bolster and accelerate our Topline planning journey, focussing on both our Data Center and Cloud deployments. You will report directly to the Anaplan Team lead within FP&A, working with a great team of other certified Anaplan Solution Architects and Master Anaplanners.

We want you to bring your Anaplan experience to Atlassian, and help us build a world-class experience for a world-class team. If this is something that excites you, then we'd love to have you onboard!

This can be a remote position. With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location. Your future team is distributed across Australia and the US.

What you'll do

• Collaborate with our Topline FP&A team and manage Anaplan-based implementation projects end-to-end;

  • You will lead functional design workshops, prototyping solutions and deploy Anaplan solutions with our partners

  • You will be part of our Anaplan Centre of Excellence, and be the lead architect on components of our connected planning suite

• Evolve Anaplan models to support the wider Atlassian team, promoting Anaplan model governance principles and applying a best-in-class design and approach to Anaplan model building

• Work with several Data Analytics team around the business to identify and integrate accurate data into our Anaplan models

• Help develop documentation and training materials for our Anaplan end-users, and support them in their day-to-day use of the platform

As an application engineer on the People Technology team, you configure solutions utilizing third party HR Technology SaaS applications such as Workday HCM and iCIMS. You are comfortable working with global teams in a dynamic environment, motivated to apply existing technical skills and solutions. You are enthusiastic and interested in learning new tools and skills while making positive contributions to the team. 

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $146,700 - $195,600

Zone B: $132,100 - $176,100

Zone C: $121,800 - $162,400

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Primary responsibilities of this role include, but not limited to:

• Analyze requirements, design, configure, test and deploy solutions independently using Workday HCM modules.

• Partner with peer application developers and engineers to build end to end solutions to large, complex problems

• Provide level 3 incident support to resolve system issues, fix defects

• Identify Opportunities by researching new Workday functionality to bring value to our customers or solve their problems.

• Learn and support technologies used by the team beyond your core area of expertise

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

At Atlassian, our mission is to empower our customers to thrive in the modern, digital economy. With a multi-billion-dollar software business, we serve over 300,000 paying customers and millions of users worldwide. Our Jira Service Management (JSM) solution stands out as a leader in both the Gartner ITSM Magic Quadrant and the Forrester ITSM Wave. Collaborating with our partners, Atlassian is committed to revolutionizing the current Service Management (ITSM & ESM) market.

We are in search of a Channel GTM Lead, Service Management to join us in driving partner growth. This individual will shape partner strategies and contribute to our go-to-market approach alongside a diverse cross-functional team. Join our global team dedicated to propelling Atlassian's success by accelerating the growth of one of our most rapidly expanding solutions.

What you'll do

• Set the vision & develop the global channel Go-to-market (GTM) strategy for Jira Service Management, aligning with overall business objectives and sales targets.

• Evaluate & prioritize GTM initiatives and opportunities

• Define success metrics & monitor leading indicators for the Service Management solution in Channel

• Drive exceptional JSM sales growth in Channel through successful leadership, highly effective planning and execution of the go-to-market strategy.

• Take ownership of the overall JSM revenue goal and OKRs for our Partner Channel.

• Collaborate with cross-functional teams to develop strategies for expanding Atlassian's JSM partner business.

• Engage with our marketing teams to enhance the impact of JSM marketing through our partners.

• Team with direct Enterprise Sales team on optimizing the co-selling motion and building pipeline.

• Work with Partner Solution Acceleration team to help grow Partner’s Service Management practice.

• Act as a strategic partner and advocate for our Partner Channel within the product organization to enhance go-to-market strategies and increase JSM solution adoption.

• Collaborate across Atlassian to build and deliver a coordinated enablement model.

• Promote our solution selling approach in order to achieve greater success in the market.

• Drive business cadence for business reviews, cross-functional GTM meetings and functional/company-wide events.

• Analyze performance metrics to continuously refine GTM strategies and achieve higher ROI.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

You will be part of a world-class Data Science team that leverages data to drive insights about our products and customers. The Data Science team partners closely with Product Managers/Engineers/Researchers/Data Engineers/Marketers/Privacy and Executive teams across Atlassian to drive and influence. The team is responsible for using a variety of analysis and data-science techniques to understand how Atlassian’s customers engage with our products and communications and, in doing so, identify, design, and measure the success of product investments.

In this role, you will:

• Collaborate on a variety of product and business problems with a diverse set of cross-functional partners and become a trusted strategic partner through the structure and clarity of your work

• Apply technical expertise with quantitative analysis, experimentation, and the presentation of data to develop strategies for our business and help solve the business's biggest challenges

• Focus on developing hypotheses through analytical approaches, different methodologies, frameworks, and technical approaches to test them

• Define, understand, and test opportunities to improve the products and business and influence roadmaps through insights and recommendations

• Partner with cross-functional teams to inform, influence, and execute strategy decisions

• Identify and measure the success of product efforts through forecasting and monitoring of key product metrics to understand trends

• You will use data to shape product development, quantify new opportunities, identify upcoming challenges, and ensure the products we build bring value to people, businesses, and Atlassian

• You will use storytelling techniques to communicate insights broadly, including to company leadership teams

• Help structure, build, and grow teams of Data Scientists to deliver strategic impact across product and business areas you support

• Work with your team to help them grow through coaching in technical, analytical, and soft skills

Minimum Qualifications / Your background:

• 8+ years of experience in analytics or related fields

• 2+ years of experience managing teams of 4+

• Advanced proficiency in SQL and knowledge of another data science programming language (e.g Python, R)

• Proficiency in at least one analytics & visualization tool such as Tableau, Mode, Looker

• Expertise in applying a broad variety of statistical concepts (e.g. regressions, A/B tests, clustering) to business problems and a strong sense of when to adapt/combine approaches to suit the problem at hand.

• Proven experience influencing business strategy and driving change across organizational boundaries through clear and compelling communication of data-driven insights and analyses

Desired Qualifications

• Comfort with structuring and coaching others to work through open-ended business questions through analytics

• Experience building trusted advisor relationships with senior business leaders.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. 

Your Future Team

You will be part of a world-class Data Science team that leverages data to drive insights about our products and customers. The Data Science team partners with Product Managers/Researchers/Data Engineers/Marketers/Privacy and Executive teams to drive and influence. They use a variety of analysis and data-science techniques to understand how Atlassian’s customers engage with our products and communications and, in doing so, identify, design, and measure the success of product investments.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $152,200 - $202,900

Zone B: $137,000 - $182,600

Zone C: $126,300 - $168,400

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

What you’ll do

• Collaborate on a variety of product and business problems with a diverse set of cross-functional partners and become a trusted strategic partner through the structure and clarity of your work.

• Apply technical expertise with quantitative analysis, experimentation, and the presentation of data to develop strategies for our business and help solve the business's biggest challenges.

• Focus on developing hypotheses through analytical approaches, different methodologies, frameworks, and technical approaches to test them.

• Define, understand, and test opportunities to improve the products and influence roadmaps through insights and recommendations.

• Partner with cross-functional teams to inform, influence, and execute strategy decisions

• Identify and measure the success of product efforts through forecasting and monitoring of key product metrics to understand trends.

Do you have a passion for tackling groundbreaking privacy questions like AI/ML? Are you keen to drive the evolution and maturation of our global privacy program? Do you bring a relentless customer obsession to every business interaction? Do you want to be part of a mission-lead technology company as we scale for sustainable growth?

If you answered “heck yeah” to all of the above, let’s talk! We are looking for a seasoned and highly skilled Privacy leader who has the ability to set a strategic vision for a world-class privacy function and turn that vision into reality.  The right candidate will effectively lead transformation across Atlassian’s Privacy team and cross-functionally throughout the company.

In This Role You’ll Get To Drive

• Privacy Program Leadership: Hands-on leadership, counseling business teams on the privacy implications of their initiatives, to ensure Atlassian maintains industry-leading practices in privacy and data protection.

• Regulatory Compliance: Architect practical, business-minded approaches to compliance across all aspects of global data protection laws, including AI/ML, UGC, usage data, employee data, data security and incidents. 

• Cross-functional Collaboration: Collaborate with internal teams, including other Legal pillars, Engineering, Product, Security, People, and IT to ensure privacy considerations are integrated into business roadmaps, systems, and initiatives.

• External Stakeholder Engagement: Establish and maintain relationships with regulatory, governmental, industry, and peer groups on privacy and data security issues.

• Team Development: Inspire and energize the Privacy team, empowering each teammate to do the best work of their lives.

• Org Development: Scale the Privacy function through process automation, legal technology, and new ways of working.

• Training and Education: Creatively build upon and drive enterprise and employee awareness around privacy and data security issues.

• Reporting and Metrics: Deliver data-driven reporting that informs executives and business teams on progress and effectiveness of privacy initiatives.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

We're looking for a passionate Director of Legal to join our dynamic and collaborative Global Policy and Regulatory Affairs team at Atlassian! You'll join a growing global team of public policy and legal professionals that monitors and engages with the evolving technology regulatory and policy landscape to build customer trust, accelerate our business, and foster the responsible adoption of technology. You will be an individual contributor reporting to the Director of Regulatory Affairs & Ethics.

We believe in putting customers first, playing as a team, and thinking beyond "legal compliance". Successful teammates are lifelong learners who are curious and collaborative.

What you'll do

• Help build Atlassian's regulatory affairs function globally.

• Identify and analyze the latest regulatory and legislative proposals in technology regulation worldwide (with a focus on the US, Europe, UK and Australia), ensuring substantive and effective engagement on these issues both within Atlassian and externally.

• Partner with teams across Atlassian to understand and advise on the impact of emerging laws and regulations, and help prepare strategies to respond to them.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

We're looking for a passionate Director of Legal to join our dynamic and collaborative Global Policy and Regulatory Affairs team at Atlassian! You'll join a growing global team of public policy and legal professionals that monitors and engages with the evolving technology regulatory and policy landscape to build customer trust, accelerate our business, and foster the responsible adoption of technology. You will be an individual contributor reporting to the Director of Regulatory Affairs & Ethics.

We believe in putting customers first, playing as a team, and thinking beyond "legal compliance". Successful teammates are lifelong learners who are curious and collaborative.

What you'll do

• Help build Atlassian's regulatory affairs function globally.

• Identify and analyze the latest regulatory and legislative proposals in technology regulation worldwide (with a focus on the US, Europe, UK and Australia), ensuring substantive and effective engagement on these issues both within Atlassian and externally.

• Partner with teams across Atlassian to understand and advise on the impact of emerging laws and regulations, and help prepare strategies to respond to them.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $222,000 - $296,000

Zone B: $199,800 - $266,400

Zone C: $184,300 - $245,700

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Your future team

We're looking for an experienced Director of Product Counsel to join our dynamic and collaborative legal team at Atlassian! You’ll join a team of legal professionals building a new product counsel function at Atlassian that partners with the business and our Legal team to launch delightful and trustworthy products. You will be an individual contributor reporting to the Deputy General Counsel of Product, who in turn reports to the General Counsel.

We believe in putting the customer first, making smart risk-based decisions, and playing as a team. Like our customers, we use Atlassian products to collaborate asynchronously with teams around the world. Successful teammates bring a desire to understand our products and a passion for innovation.

What you'll do

• Partner with leadership and stakeholders across R&D to launch products and features in alignment with legal requirements and customer needs

• Advise on novel Legal issues including artificial intelligence

• Achieve success in partnering with legal subject matter experts to establish roles and responsibilities within Legal

Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Overview

Join our team and help us unleash the potential of every Atlassian. 

We’re looking for a Director of Talent Infrastructure to build and continuously improve the infrastructure that allows us to be an efficient, effective, and impactful team. This is an incredibly important role that will help ensure we can grow and scale successfully as an organization. 

You’ll “Play as a Team” and work closely with the Talent Leadership Team, members of the Talent Team, and our extended support teams, including People Operations, People Technology, and People Insights to ensure we're operating effectively and delivering value to the organization.

You will sit on the Talent Team and report to the Head of Talent. This role will start as an individual contributor and has the potential to grow into a people manager over time.

For this remote position, we’re looking for someone based in the Pacific Standard Time Zone (PST) to ensure overlapping collaboration hours with team members and partners in the United States, Australia, and India.

Our Talent Team is on a mission to build a talent ecosystem that attracts, develops, and retains the talent Atlassian needs to become a thriving 100+ year old company. This role will play an important part in making that a reality.

• Act as a strategic partner and thought leader to the Head of Talent and the Talent Leadership Team

• Manage the Talent Team roadmap, OKRs, and projects, ensuring strategic prioritization and observable progress towards achieving business goals

• Oversee the Talent Team’s rhythm of business, including rituals and practices that ensure optimal collaboration in a global, distributed-first environment

• Manage the ecosystem of Talent systems, tools, processes, and standards

• Implement innovative solutions to enhance the Talent Team’s efficiency, effectiveness, and overall impact

• Serve as the primary liaison between key partner teams (e.g., People Operations, People Insights, People Tech), ensuring optimal collaboration, alignment, and resource allocation

• Oversee the data infrastructure across the team in collaboration with People Insights to ensure we have accurate data and reporting to inform decisions and measure the impact of our efforts

• Support Talent Team budgeting and contracting, including the scaling up and scaling down of contract resources, in collaboration with Finance and Procurement teams

• Amplify the use of our Talent programs, products, and services across the organization through effective portfolio management and marketing

• Lead special projects and initiatives to support Talent Team success

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is on a mission to unleash the potential of every team and we are making significant investments into our public sector vertical. We partner with agencies across the US State and Local Government as well as leading universities and colleges to advance humanity through the power of software and collaboration. Organizations such as California Department of Healthcare Services, Collier County Government and University of South Florida partner with Atlassian to better meet the needs of citizens and students across the country. We have over 250,000 customers worldwide, and our Public Sector team is working with our largest and most strategic customers in government and education to scale their investments in Atlassian.

Responsibilities

As the Director of State and Local and Education (SLED) Sales you will be responsible for our growth targets in the SLED vertical. You will help build and evolve our GTM motion specific to SLED and work closely with our channel team to define best in class engagement throughout the entire customer journey. You will also build and nurture deep relationships with our solutions partners that will enable us to continuously learn the needs of our customers and expand our partnerships. You will also partner with other internal stakeholders in product and engineering to help shape the future roadmap for our SLED government customers as well as Legal, Finance and Accounting and Sales Operations to build a best in class, sustainable SLED business. As the leader of the vertical, it will also be important to help build our brand in the market by attending and key noting trade shows, events, and customer roundtables.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is on a mission to unleash the potential of every team and we are making significant investments into our public sector vertical. We partner with agencies across the US State and Local Government as well as leading universities and colleges to advance humanity through the power of software and collaboration. Organizations such as California Department of Healthcare Services, Collier County Government and University of South Florida partner with Atlassian to better meet the needs of citizens and students across the country. We have over 250,000 customers worldwide, and our Public Sector team is working with our largest and most strategic customers in government and education to scale their investments in Atlassian.

Responsibilities

As the Director of State and Local and Education (SLED) Sales you will be responsible for our growth targets in the SLED vertical. You will help build and evolve our GTM motion specific to SLED and work closely with our channel team to define best in class engagement throughout the entire customer journey. You will also build and nurture deep relationships with our solutions partners that will enable us to continuously learn the needs of our customers and expand our partnerships. You will also partner with other internal stakeholders in product and engineering to help shape the future roadmap for our SLED government customers as well as Legal, Finance and Accounting and Sales Operations to build a best in class, sustainable SLED business. As the leader of the vertical, it will also be important to help build our brand in the market by attending and key noting trade shows, events, and customer roundtables.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This role reports to the Head of Platform Engineering. Responsibilities include:

1. Setting technical strategy and roadmap for Atlassian platform working with first party and third party developers.

2. Being able to solve some of the hardest technical challenges in the company.

3. Being able to influence engineering culture and rigor company wide.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is looking for a driven Enterprise Revenue Accounting Manager to join our Global Revenue Accounting team. Reporting to the Senior Manager of Technical Revenue Accounting, you will be essential in ensuring accounting compliance as we expand our enterprise segment. Your responsibilities will include collaborating with the revenue assurance team in the Philippines and working closely with cross-functional teams including Sales, Legal, FP&A, Enterprise Deal Operations, and Accounts Receivable.

The role demands a solid understanding of ASC 606, robust operational experience, and proven leadership abilities. The ideal candidate will streamline financial reporting processes, foster collaboration across departments, and have a strong background in SaaS revenue accounting. Additionally, you will be responsible for analyzing and interpreting complex revenue transactions, implementing process improvements, and supporting audit and compliance activities.

What you’ll do

• Serve as a mentor and provide guidance to the revenue assurance team to ensure full compliance with US GAAP and ASC 606 standards.

• Lead initiatives to streamline revenue accounting operations, improving accuracy and efficiency in financial reporting for our largest contracts.

• Build sales enablement materials, including finance policies and guardrails, to assist teams across quote to cash and Finance to understand accounting requirements and impact.

• Partner with Finance Technology to identify and implement system enhancements that optimize the processing and reporting of enterprise contracts.

• Provide recommendations to expedite manual sales order and revenue checklist processes, ensuring timely and accurate reporting.

• Offer accounting guidance to cross-functional teams, including Sales, Legal, FP&A, Accounts Receivable, and Enterprise Deal Operations, to ensure precision in handling complex and high-value deals.

• Analyze enterprise negotiations and assess their revenue implications to support strategic decision-making.

• Review and interpret non-standard contract language in line with ASC 606 guidelines.

• Design and refine internal controls to ensure adherence to regulatory standards and operational effectiveness.

• Stay updated on industry best practices and regulatory changes related to revenue recognition.

• Educate and train internal stakeholders on revenue accounting principles to enhance organizational understanding and compliance.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is looking for a driven Enterprise Revenue Accounting Manager to join our Global Revenue Accounting team. Reporting to the Senior Manager of Technical Revenue Accounting, you will be essential in ensuring accounting compliance as we expand our enterprise segment. Your responsibilities will include collaborating with the revenue assurance team in the Philippines and working closely with cross-functional teams including Sales, Legal, FP&A, Enterprise Deal Operations, and Accounts Receivable.

The role demands a solid understanding of ASC 606, robust operational experience, and proven leadership abilities. The ideal candidate will streamline financial reporting processes, foster collaboration across departments, and have a strong background in SaaS revenue accounting. Additionally, you will be responsible for analyzing and interpreting complex revenue transactions, implementing process improvements, and supporting audit and compliance activities.

What you’ll do

• Serve as a mentor and provide guidance to the revenue assurance team to ensure full compliance with US GAAP and ASC 606 standards.

• Lead initiatives to streamline revenue accounting operations, improving accuracy and efficiency in financial reporting for our largest contracts.

• Build sales enablement materials, including finance policies and guardrails, to assist teams across quote to cash and Finance to understand accounting requirements and impact.

• Partner with Finance Technology to identify and implement system enhancements that optimize the processing and reporting of enterprise contracts.

• Provide recommendations to expedite manual sales order and revenue checklist processes, ensuring timely and accurate reporting.

• Offer accounting guidance to cross-functional teams, including Sales, Legal, FP&A, Accounts Receivable, and Enterprise Deal Operations, to ensure precision in handling complex and high-value deals.

• Analyze enterprise negotiations and assess their revenue implications to support strategic decision-making.

• Review and interpret non-standard contract language in line with ASC 606 guidelines.

• Design and refine internal controls to ensure adherence to regulatory standards and operational effectiveness.

• Stay updated on industry best practices and regulatory changes related to revenue recognition.

• Educate and train internal stakeholders on revenue accounting principles to enhance organizational understanding and compliance.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

To help our teams work together effectively, this role is fully remote, but requires you to be located in a US timezone. We're looking for a Fullstack Software Engineer to join our team, passionately focused on delivering creative improvements for our engineering teams.

What You'll Do:

• Build REST APIs that power core customer experiences

• Build customer-facing React components

• Configure monitoring for backend services

• Build CICD pipelines

• Develop integrations with our content management system

• Build features and services with reliability in mind

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote-enabled position. To help our teams work together effectively, this role requires you to be located in PST, CST or EST timezones

Your future team

The Renewals team is comprised of curious, proactive, fun-loving Account Associates who are responsible for renewing Mid-Market and SMB subscriptions that include Atlassian's full suite of products and services.

We look for opportunities to expand our customers' footprint at time of renewal, are experts in mitigating customer friction and overcoming objections, and have an eye for discovering new opportunities for the broader Account team. Our team drives renewal strategies that engage clients and keep the churn rates low. We uncover expansion opportunities by probing for opportunity, using data and partnering with our Customer Success Management team to understand customer’s goals.

What you'll do

Atlassian is looking for a new executive to join our leadership team as Head of Renewals. Reporting directly to the Global Head of Customer Success Management & Renewals, you will help transform the Renewals function to align with our refreshed go-to-market strategy and build a customer transaction journey that delivers value to every Atlassian customer. With a retention target of $800M and a team of 70 reps, you and your team of segment leaders will deliver on aggressive retention and expansion targets. 

Atlassian is continuing to evolve our go-to-market approach to scale across our growing customer segments. To support that evolution, we are looking for an experienced Head of Renewals to lead a global team of experienced Renewal Specialists. As a third-line leader your teams are based across the globe, from Americas to Europe to the Philippines. You will report to the Global Head of Customer Success Management & Renewals.

This is a high-visibility, high-accountability role that is central to Atlassian’s transition from a product-led-growth company to a company led by a world class go-to-market capability. The global role requires exceptional leadership, excellence in both strategy and process, and strength in building productive cross-functional relationships. You will be an important member of the CSM & Renewals leadership team, working collaboratively to define, articulate, and execute the global strategy for a redefined Customer Success vision across all post-sales functions. 

The Head of Renewals will be responsible for retaining some of Atlassian’s largest customers. You will help build and evolve our GTM motion, and work with many of our cross-functional teams, such as sales, account management, channel, and customer success to evolve Atlassian’s go-to-market approach. You will work together with our Sales teams to build a cohesive partnership that removes blockers, drives improved customer engagement, and accelerates growth. If you are excited by building strategy, pipeline management, forecasting accuracy, and team development, then you are a terrific fit for this role.

Your background

On your first day, we'll expect you to have the following:

• 10+ years of renewals/account management/sales experience

• 7 years+ of management experience with experience achieving revenue goals focused on Enterprise customers with a global footprint

• Experience in coaching and developing experienced managers

• Experience leading change across a complex organization and footprint

• Experience using CRM, forecast management, and analytic tools

• Experience working in an international environment, leaning into nuances across both industry verticals and markets

• Experience leading strategic projects and problems with measurable results

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

Atlassian is looking for an Engineering Leader to join the Confluence Cloud Engineering team and drive strategy and execution for scaling Confluence’s services to support the next generation of large enterprise customers. We are looking for a leader passionate about building systems at scale. You will lead a world-class data engineering practice, shape up technical strategy and system architecture, and take responsibility for Confluence’s overall scalability and security posture.

You will partner with product, platform engineering, and peers and senior stakeholders across product engineering on multiple programs. This position will report to the Head of Engineering for Confluence Monetization & Enterprise.

You are passionate about technology, software architecture, and scalable systems. While highly technical, you are also able to connect the dots between low-level engineering projects and the ultimate impact these investments have on customer experiences.

You have experience managing managers and a record of attracting and growing talent through hiring, mentoring, and hands-on career development. You foster an inclusive environment where all points of view are welcomed and encouraged, while also maintaining high standards for delivery and execution.

What you'll do

• Lead an engineering organization of 4 different teams focusing on reliability, scalability, security, and compliance

• Drive technical strategy and execution for efficiently scaling Confluence Cloud to support the next generation of enterprise customers

• Collaborate with partners across product, engineering, and program management functions to influence the Confluence product roadmap in support of reliability and scale

• Foster an engineering culture of high performance and world-class delivery, while supporting your teams with empathy and investing in their career growth

• Collaborate with SRE on projects to optimize the interaction between services and infrastructure

• Collaborate with Finance on capacity planning and estimation

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the Pacific timezone.

Your future team

Our Growth Platform Team is comprised of full stack engineers that are developing a messaging platform to drive consistent and curated messages to our customers.

We're hiring a Head of Engineering - Messaging, reporting to the Head of Engineering Growth Platform, to help us deliver this highly personalized and large-scale messaging platform. You are a Director with a background in Messaging platforms.and experience delivering high throughput, large-scale full-stack experiences by managing second-level managers across multiple regions. You are comfortable working across the company to define the vision, drive execution, and support customers.

Here, you'll be responsible for a platform that delivers top line growth through a large scale multi channel message creation, orchestration and delivery platform.

What you'll do

• You will support a team of about 50 engineers with multiple managers

• Achieve success in creating a unified, multi channel messaging platform with AI to drive Product, Marketing and Sales gains

• Partner with leadership, main products across Atlassian, and your peers of product, design and data sciences to deliver this goal

• Define a multi year roadmap, deliver through quarterly OKRs and weekly operational rigor

• Manage expectations, timelines and trade offs in this complex endeavor

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We are looking for a Head of Multi Channel Marketing to join Atlassian’s Performance Marketing organization. This role will lead marketing strategy for multi-channel programs with the goal of driving acquisition and revenue growth. The role will build marketing strategy for global campaigns and closely align with cross-functional teams (Customer Lifecyle Marketing, Product Marketing and Brand), to bring campaigns to life.

The ideal candidate is a data-driven marketer who brings directly relevant experience in strategizing on marketing for campaigns.

What you’ll do:

• Develop and implement multichannel marketing strategies to increase brand awareness, customer acquisition, and retention.

• Identify and evaluate the effectiveness of various marketing channels (e.g., email, social media, digital ads, SEO and content marketing, etc.).

• Plan, execute, and optimize marketing campaigns across different channels to ensure consistent messaging and brand identity.

• Analyze data from various channels to measure the effectiveness of marketing efforts.

• Use analytics tools to track customer engagement and conversion rates across channels.

• Provide regular reports on campaign performance and ROI, making recommendations for future improvements.

• Collaborate with lifecycle marketing and data science in order to ensure alignment of reporting and measurement strategy

• Understand and map out the customer journey across different channels.

• Ensure that all marketing channels are integrated and work together to create a unified customer experience.

• Work closely with other departments, such as Product Marketing, Growth, Brand and Customer Lifecycle Marketing, to align marketing efforts with overall business objectives.

• Develop and manage the marketing budget for multichannel campaigns.

• Allocate resources effectively across channels to maximize ROI.

• Stay up-to-date with the latest trends and best practices in multichannel marketing.

• Experiment with new channels, tools, and techniques to find innovative ways to engage customers.

Knowledge, Skills & Abilities:

• Proven track record in developing marketing strategy for multichannel event programming to drive well defined business goals

• Keen understanding of business goals and how to create events that drive these goals for specific audience segments

• Experience developing and managing budgets while creating impactful campaigns

• Strong project management skills, particularly in a rapidly changing environment

• Self-starter with strong collaboration skills and ability to multitask. Ability to adapt to changing priorities and is comfortable with ambiguity

• Experience or familiarity in working with the media or digital advertising industry

Minimum Qualifications:

• BS/BA degree or equivalent years of experience

• 10+ years experience in marketing with a focus on events

Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We are looking for a passionate leader to run our On-Premises support operations in the Americas. Collaborating with group managers and heads of departments and geos, this position will define strategic direction and operational strategies for our On-Premises products in the Americas support team, identify areas for continuous improvement, contribute to policy definitions, and most importantly develop the talent. This person will collaborate with their peers to champion the support organization's 3-year strategy, more specifically focusing on supporting customers to be successful with using the Data Center deployment option of our products.

To service our customers effectively, you need to be able to build an environment that attracts top talent and nurtures them through training programs, accountability for stretch goals, regular performance management, and calibration exercises. On-Premises products continue to play an important role at Atlassian and the support team is responsible for some of our largest customers. This is an opportunity to play a major role in impacting huge customers, solve complex problems, create and execute a longterm strategy, and provide a major contribute to Atlassian’s goals.

Your success will be based on your ability to:

• Deliver legendary support to On-Premises customers, with special focus on large Enterprises using our Data Center products

• Grow the leadership capability in the org - group managers, front line managers, and their teams

• Attract and nurture top talent

• Monitor and optimize critical business processes and operational metrics

• Direct the resolution of highly complex or unusual business problems by applying advanced critical thinking

• Demonstrable ability to drive a cross-functional team to execute against a strategy you devised

• Both delegate when appropriate and feel comfortable diving in and executing when needed

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $193,500 - $258,000

Zone B: $174,100 - $232,200

Zone C: $160,600 - $214,100

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

• Define and implement support strategy in the Americas to improve customer experience, scale the team, develop talent, balance cost and coverage

• In collaboration with Escalation Managers, Product, and Support & Success leadership, drive customer Executive Level escalations to resolution

• Support and develop senior leadership capabilities in the team

• Develop an environment and culture of legendary support in the team

• Present strategy, key insights, financial/non-financial achievements, quarterly progress updates to senior leadership in a compelling manner

• Collaborate with key partners (On-Premises Product Leads, Other On-Premises Regional leadership, Support & Success leadership, etc) to drive visibility of customer needs and ensure multi-functional collaboration

• Analyze operational metrics to determine strategic wins and drive improvements that will increase value for our customers

• Align closely with the Head of On-Premises EMEA and Head of On-Premises APAC to ensure process alignment

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Job Overview:

As the Director of Paid Acquisition, you will be responsible for leading and executing a strategic, multi-channel paid acquisition strategy. You will own the performance of paid channels such as search (Google, Bing), paid social (LinkedIn, Facebook, Twitter), display, programmatic, and retargeting, while working closely with cross-functional teams like product marketing, growth, data, and brand. Your goal will be to fuel product adoption and revenue growth in a cost-efficient manner, leveraging the strengths of our product-led model to build a sustainable and scalable acquisition engine.

Key Responsibilities:

• Strategy & Leadership:

  • Own and develop the global paid acquisition strategy across multiple channels (search, social, display, programmatic and video).

  • Drive customer acquisition, lead generation, and revenue growth through performance marketing campaigns

  • Collaborate closely with product, sales, growth, and data teams to align acquisition strategies with the product-led growth model.

  • Lead, mentor, and grow a high-performing team of paid acquisition specialists, providing guidance on best practices and innovation.

  • Manage a multi-million-dollar ad budget, optimizing for customer acquisition cost (CAC) and return on investment (ROI).

• Campaign Execution & Optimization:

  • Plan, execute, and optimize large-scale paid campaigns across platforms (e.g., Google Ads, LinkedIn Ads, Facebook Ads, Twitter Ads, etc.).

  • Develop and implement A/B tests, landing page optimization and creative experimentation to maximize conversions and ROI.

  • Continuously optimize media spend based on performance data, adjusting for maximum efficiency and scalability.

• Analytics & Reporting:

  • Analyze campaign performance metrics (LTV, Cost Per Acquisition) to drive continuous improvement and optimization.

  • Develop comprehensive reports and dashboards that measure the success of paid efforts, highlighting key trends, insights, and recommendations.

  • Collaborate with the data science team to refine attribution models, measure true acquisition impact, and improve multi-touchpoint attribution.

  • Monitor industry trends and advancements in paid media to stay ahead of the curve in campaign strategies and tactics.

• Cross-Functional Collaboration:

  • Partner with content, SEO, and brand teams to ensure a consistent message and user experience across channels.

  • Work with product teams to optimize the user journey and conversion points to increase activation and reduce churn.

Key Qualifications:

• Experience:

  • 10+ years of experience in paid acquisition, performance marketing, or growth marketing with a strong focus on B2B SaaS or product-led growth companies.

  • Proven track record of successfully managing and scaling multi-channel paid acquisition campaigns, with a deep understanding of B2B marketing funnels.

  • Expertise in key paid media platforms such as Google Ads, LinkedIn Ads, Facebook, and programmatic networks.

  • Experience in managing significant ad budgets while delivering on CAC and ROAS targets.

• Technical Skills:

  • Strong grasp of A/B testing methodologies, audience segmentation, and personalization techniques.

  • Data-driven decision-maker with experience in managing multi-touch attribution models and deep understanding of marketing analytics.

• Leadership & Communication:

  • Excellent leadership skills with experience building, leading, and mentoring high-performing marketing teams.

  • Strong collaboration skills and the ability to work cross-functionally with product, data, sales, and creative teams.

  • Excellent verbal and written communication skills, with the ability to present complex data and strategies to stakeholders.

• Mindset:

  • Analytical, results-driven, and growth-oriented mindset, with a passion for continuous learning and experimentation.

  • Strategic thinker with a hands-on approach, able to toggle between high-level strategy and tactical execution.

Nice to Have:

• Experience in scaling paid acquisition efforts in international markets.

• Knowledge of emerging paid acquisition channels like native advertising, podcasts, and influencer marketing in B2B contexts.

• Familiarity with the product-led growth model, including strategies for driving self-service and free-to-paid conversion..

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

At Atlassian, we are on a mission to reinvent B2B selling. We have built a multi-billion fast-growing business by focusing on converting free trials into happy customers. As a Director of Sales Analyst Pre-Sales, you will be integral to this. You will work directly with our Field Operations teams to ensure we optimize our customer engagements.

This highly visible role is a hybrid of traditional jobs in Sales operations and strategic planning. You should be familiar with SaaS go-to-market framework and have experience engaging with C-level executives and GMs.

On the Sales Analytics team, we love solving chunky business problems. Our goal is to support our business partners and use a data-driven approach to accelerate Atlassian's top line growth. We support teams across the “go-to-market” function and we are part of the broader Revenue Operations family here at Atlassian.

This is a remote position. To help our teams work together effectively, this role requires you to be located in AMER. You will report to the Head of Sales Strategy & Analytics.

What you'll do

• Direct a team that supports the Channel and Customer Success Organizations.. You will partner closely with multiple groups and lead your team to create best-in-class standard reporting & analytics.

• Work with the global Partner & Customer Success leaders to drive recommendation for improvement plans. There are multiple levers Sales Leadership can pull and it is our job to identify the correct one.

• Participate as a critical contributor of change management and go-to-market projects. Identify root cause and execute related projects to improve team performance around key customer lifecycle and conversion metrics.

• Be the driver of planning modeling, capacity planning, ad-hoc analytics, and lead internal quarterly business reviews

Your future team

At Atlassian, we are on a mission to reinvent B2B selling. We have built a multi-billion fast-growing business by focusing on converting free trials into happy customers. As a Director of Sales Analyst Pre-Sales, you will be integral to this. You will work directly with our Field Operations teams to ensure we optimize our customer engagements.

This highly visible role is a hybrid of traditional jobs in Sales operations and strategic planning. You should be familiar with SaaS go-to-market framework and have experience engaging with C-level executives and GMs.

On the Sales Analytics team, we love solving chunky business problems. Our goal is to support our business partners and use a data-driven approach to accelerate Atlassian's top line growth. We support teams across the “go-to-market” function and we are part of the broader Revenue Operations family here at Atlassian.

This is a remote position. To help our teams work together effectively, this role requires you to be located in AMER. You will report to the Head of Sales Strategy & Analytics.

What you'll do

• Direct a team that supports the Core Enterprise Direct Business team and Product Overlay team. You will partner with multiple groups and lead your team to create best-in-class standard reporting and analytics.

• Work with the global Sales leaders and your team to monitor EA sales performance efficiency and drive recommendation for improvement plans. There are multiple levers Sales Leadership can pull and it is our job to identify the correct one.

• Participate as a critical contributor of change management and go-to-market projects. Identify root cause and execute related projects to improve team performance around key customer lifecycle and conversion metrics.

• Be the driver of planning modeling, capacity planning, ad-hoc analytics, and lead internal quarterly business reviews

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We are looking for a talented attorney and leader to join our growing Commercial & Global Business Operations (GBO) Legal Team to lead our newly combined Supplier Legal and Go-To-Market (GTM) Legal sub-teams. In this role you will work with leaders across the Legal department and business to shape and drive our efforts to accelerate our customers' journey to the cloud. At the same time, you will be the thought leader who sets the course and helps implement innovation in all aspects of how we provide legal support for our commercial endeavors, to help Atlassian scale and continue its 🚀growth. Are you a curious, agile and forward-looking builder excited about the opportunity to effect change and grow your career in a dynamic and values-oriented environment? Then you might be the person we're looking for!

This position will report directly to the Deputy General Counsel, Commercial & Global Business Operations Legal Team.

In this role, you'll get to:

• Lead the newly-merged Commercial Legal Supplier & GTM teams. As leader, you’ll be responsible for overseeing legal support for all commercial negotiations for inbound licensing and purchasing, as well as the full range of commercial legal counseling and support associated with our managing our supply chain and preparing our products and services for market. You will partner closely with the Head of Product Counsel and other Legal leaders, as well as an array of cross-functional business leaders including those in Procurement, Growth, Marketplace, Ecosystems, Pricing & Packaging, Commerce, Trust & Security, Product, Engineering, Marketing, and Finance.

• Manage a team of 6+ seasoned legal professionals, consisting of commercial counsel, contract managers, and compliance professionals. Alongside managing and developing your team, your responsibilities will entail budget management, coordination of external counsel, goal setting, and organizational planning for delivering efficient, scalable legal support for Atlassian’s rapidly growing and evolving business.

• Partner closely with Legal team and business stakeholders, to develop and implement the resources (templates, playbooks, training, tools, and team plays) that empower the Supplier and GTM team to deliver world-class support, including the use of AI, automation and data analytics in our ways of working.

• Set a course and lead key projects on behalf of the Legal team that support our cloud transformation efforts, from initial brainstorming and engagement of stakeholders through building project roadmaps, change management, execution, and measuring and communicating successes and ROI.

• Serve on the leadership team for the Commercial & GBO Legal Team, participating in all facets of team planning, including building out long-term growth plans, setting team OKRs, and managing strategic priorities.

About you:

• You are a broad-based business attorney with substantial commercial and contract law experience, strong business acumen, and a pragmatic approach focused on delivering business-oriented results.

• You are highly curious and a quick learner, who thrives in ambiguous, complex, challenging and/or changing environments.

• You have exceptional interpersonal and communication skills, and are able to work effectively with, and gain the respect of, stakeholders at all levels.

• You are a strong collaborator, and use your collaboration and communication skills to inspire change across teams.

• You have demonstrated excellent leadership, along with superior organizational and communication skills, in leading teams and programs to deliver successful outcomes.

• You thrive in a fast-paced environment, operate with a sense of urgency, and can ruthlessly prioritize when needed.

• You take ownership, roll up your sleeves, and get things done.

• You are forward-thinking and creative, not afraid to try new things, and love to innovate ways of working to optimize not only efficiency, but also team happiness and job satisfaction.

• You are passionate about technology, and stay abreast of what’s happening in the industry.

• You operate with the highest integrity.

• You have a sense of humor and value building strong relationships with your colleagues.

On your first day, we'll expect you to have:

• 12+ years of experience as a practicing attorney, with at least five years practicing as an in-house lawyer (preferably for a multinational, publicly-listed company).

• 3+ years of management experience with legal teams.

• In depth knowledge of commercial and contract law based on working in a law firm and/or in-house on complex technology transactions for a software and/or cloud services provider; expertise in other legal fields like intellectual property, privacy, and data protection law an additional benefit.

• Experience working in a matrixed environment, with remote, global, and cross-functional teams.

• JD from an accredited law school and be a member in good standing of at least one state Bar

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the Pacific timezone.

Your future team

The Identity team is building and delivering a platform and solutions enabling Atlassian's customers and partners to access the resources and content they are authorized to across all Atlassian products.

As Head of TPM, you will bring executive leadership necessary to transform and drive the Identity strategy.

In this role, you will report into the Head of TPM for Core Engineering and demonstrate innovative thinking, collaborative problem-solving skills, as well as a passion for working in a highly cross-functional environment. This is a unique opportunity to influence important technical decisions across the company. You will be working with world-class engineering teams to build central solutions while breaking down technical barriers and strengthening existing systems.

You will be leading and growing a team of TPMs.

As a member of the TPM team, you will also shape the TPM craft, which is still in a formation stage. We envision TPMs to have strong technical depth, ability to shape product strategy and drive its execution in close collaboration with stakeholders across numerous crafts and product areas.

What you'll do

• Analyze the state of Identity, business objectives, customer needs, product adoption inhibitors, industry trends, and based on these, in close collaboration with your stakeholders, define a long-term strategy and roadmap for Identity.

• Ensure translation of the strategy and platform/product requirements into technical requirements and solutions in collaboration with your partner teams and engineering counterparts.

• Streamline the execution of the articulated roadmap. This will require scoping and execution of numerous programs, and assign the appropriate leaders for each of them.

• Drive adoption/usage of your platform across Atlassian products and external partners and customers.

• While this list highlights the most common responsibilities, I want to emphasize the importance of the sense of ownership that you will have for your platform and products, programs, customer scenarios. This means that you will need to proactively identify any inhibitors, issues or opportunities, and proactively address them yourself or find the right owners to do so. The bottom line is that you are a true owner of your area and the buck stops with you.

• Hire and enable professional and career growth of your team members.

• As a senior member of the Identity community, you may be driving some of the most complex, cross-divisional projects/initiatives. This could include managing complex dependencies and projects with a broad scope across the company

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

What You’ll Do

• Analyze the current state of Trust, business objectives, customer needs, product adoption inhibitors, industry trends, and define a long-term strategy and roadmap for Trust.

• Ensure translation of the strategy and platform/product requirements into technical requirements and solutions in collaboration with your partner teams and engineering counterparts.

• Streamline the execution of the articulated roadmap. Drive adoption/usage of your solutions and tools across Atlassian products and external partners and customers.

• Take ownership for your platform, products, programs, and customer scenarios. You will identify any inhibitors, issues or opportunities, and address them yourself or find the right owners to do so.

• As a senior member of the Trust community, you will lead the most complex, cross-divisional projects/initiatives. This could include managing complex dependencies and projects with a broad scope across the company.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian’s second flagship product, Confluence, is evolving into a connected knowledge workspace for all teams. As part of this evolution, we’re seeking a Lead Content Designer who can look beyond a single feature and drive more seamless experiences from Confluence and across the rest of Atlassian’s solutions.

As a Lead Content Designer in the Confluence Monetization & Enterprise organization, you’ll help shape the future of Confluence cross-flow experiences with a focus on our integrations with Jira, Loom, and 3rd party apps. You’ll create clear, concise, and compelling product content using a broad range of content design skills. You’ll also work with other Lead Content Designers to shape content practices across Atlassian.

As a lead content designer you’ll:

• Deliver strong, consistent UI content to support myriad projects

• Lead journey mapping, persona, and flow development and develop end-to-end experiences for multiple customer needs 

• Align terminology across a complex framework and own information clarity

• Drive alignment through strong presentation, facilitation, and stakeholder management skills

• Partner on vision work in collaboration with design, engineering, and product

• Build documentation to support customers

• Create and refine information architectures to increase clarity and cohesion

The ideal candidate will also bring:

• Experience taking responsibility for assigned areas, planning, organizing, and implementing projects to meet established goals on time

• A good track record of being adaptive and flexible in the face of change and ambiguity

• The ability to engage deliver against different goals, projects, and work streams and get up to speed efficiently

• A growth mindset that balances data-informed insights alongside customer research streams

• The ability to work in design tools like Figma to collaborate with product designers on projects

• Knowledge of taxonomy development and management to support development of customization

• Experience with APIs and technical documentation

More about the team

Atlassian’s second flagship product, Confluence, is evolving into a connected knowledge workspace for all teams. Integrations serves at the forefront of this evolution, designing experiences that bring our products together to help customers get their work done. Our promise: Teams can get $@!% done easier and faster with the combination of our products, or 1 + 1 = 3.

More about content design

Content Designers at Atlassian help design and shape the entire user journey by championing the Atlassian voice and setting the right tone. Our content experts work with a variety of roles across the organization including research, PM's, engineering, marketing, legal and within the design team to tell consistent stories and create a great experience for our customers.

Show us something

Along with your resume, send or point us to an example of great content work you’ve done. This can be a fully-delivered feature, a larger strategy, or a content systems project.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian’s second flagship product, Confluence, is evolving into a connected knowledge workspace for all teams. As part of this evolution, we’re seeking a Lead Content Designer who can look beyond a single feature and drive more seamless experiences from Confluence and across the rest of Atlassian’s solutions.

As a Lead Content Designer in the Confluence Monetization & Enterprise organization, you’ll help shape the future of Confluence cross-flow experiences with a focus on our integrations with Jira, Loom, and 3rd party apps. You’ll create clear, concise, and compelling product content using a broad range of content design skills. You’ll also work with other Lead Content Designers to shape content practices across Atlassian.

As a lead content designer you’ll:

• Deliver strong, consistent UI content to support myriad projects

• Lead journey mapping, persona, and flow development and develop end-to-end experiences for multiple customer needs 

• Align terminology across a complex framework and own information clarity

• Drive alignment through strong presentation, facilitation, and stakeholder management skills

• Partner on vision work in collaboration with design, engineering, and product

• Build documentation to support customers

• Create and refine information architectures to increase clarity and cohesion

The ideal candidate will also bring:

• Experience taking responsibility for assigned areas, planning, organizing, and implementing projects to meet established goals on time

• A good track record of being adaptive and flexible in the face of change and ambiguity

• The ability to engage deliver against different goals, projects, and work streams and get up to speed efficiently

• A growth mindset that balances data-informed insights alongside customer research streams

• The ability to work in design tools like Figma to collaborate with product designers on projects

• Knowledge of taxonomy development and management to support development of customization

• Experience with APIs and technical documentation

More about the team

Atlassian’s second flagship product, Confluence, is evolving into a connected knowledge workspace for all teams. Integrations serves at the forefront of this evolution, designing experiences that bring our products together to help customers get their work done. Our promise: Teams can get $@!% done easier and faster with the combination of our products, or 1 + 1 = 3.

More about content design

Content Designers at Atlassian help design and shape the entire user journey by championing the Atlassian voice and setting the right tone. Our content experts work with a variety of roles across the organization including research, PM's, engineering, marketing, legal and within the design team to tell consistent stories and create a great experience for our customers.

Show us something

Along with your resume, send or point us to an example of great content work you’ve done. This can be a fully-delivered feature, a larger strategy, or a content systems project.

Working at AtlassianAtlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
This is a remote position. To help our teams work together effectively, this role requires you to be located in or adjacent to Pacific Time Zone.
Your future team
We are looking for a Lead Designer to be a key pillar in the Growth Design team. In this role, you will report into the Head of Design, Growth and join an organization consisting of multiple teams across North America and Australia. As a high level individual contributor, you'll lead strategic growth design work all aiming to deliver a better time to value for our customers. You will partner with other Growth designers and multiple design teams across the company. Together, you will create high quality experiences that feel like they came from one set of hands and communicate a strong point of view. Leading this space means you will focus on expanding our over 250,000 customer base in 190 countries, having direct impact for tens of thousands of customers and millions of users!

Responsibilities
What you'll do

• Demonstrate excellence in using experimentation and data-driven design decision-making

• Advocate the importance of designing for growth across the business

• Work with product managers, engineering and other partners to define the wider Growth strategy

• Lead and inspire a high-performing team of design managers and their reports

• Improve craft quality for all design specializations in your team

• Bring the perspective and needs of Growth design to larger design strategic projects

• Contribute to programs outside of Growth design which improve overall design capability

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $279,600 - $372,800

Zone B: $251,600 - $335,500

Zone C: $232,100 - $309,400

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

We're hiring a Lead Principal Engineer to join Team Enterprise, reporting into our Head of Engineering, Enterprise Platform. This team is solving some of the most important problems for Atlassian, moving and enabling Enterprise customers in the cloud and applying enterprise thinking across the entire family of Atlassian products to benefit all customer cohorts. This position would work across ~1000+ engineers, solving the most complex and impactful problems within the entire team, providing technical direction, prioritization, design, architecture, and hands-on coding. You will work on projects spanning: security (data leak protection, thread detection, data privacy, access security, BYOK, encryption), compliance (FedRAMP, HIIPA, SOC2, etc.), cell-based architecture, scale and performance, and tenant management.

In this Role you will

• Define and articulate a compelling vision and roadmap for multiple pillars/projects across Team Enterprise

• Partner across engineering teams to take on company-wide projects

• Influence and inspire technical teams by setting an example of engineering excellence in design, architecture, code, and development practices

• Design and code systems that are testable, maintainable, reliable, secure, and scalable

• Mentor and coach engineers and engineering managers

• Be a trusted advisor to heads of engineering within Team Enterprise and across the company

• Uncover future needs and challenges while also digging into our current and most important engineering challenges

• Stay up to date with new technologies and assess their impact on Atlassian trajectory

Working at Atlassian

Atlassians have flexibility in where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. 

Atlassian is seeking a Lead Principal Machine Learning Software Engineer to join our Central AI team. The Central AI organization constructs the fundamental infrastructure, data pipeline, frameworks, models, and other capabilities to expedite AI feature development throughout the entire company.

Your future team

The Central AI organization is a key component of the broader Atlassian Intelligence initiative. Its mission is to expedite AI innovation across all our products and platforms, ensure a unified AI user experience, and establish a robust AI infrastructure for Atlassian's future.

While it's anticipated that the majority of AI-driven initiatives will be developed and executed by federated product teams within Atlassian, the role of Central AI is pivotal to this process. Central AI is tasked with constructing the underlying infrastructure and capacities, which are crucial for the seamless integration and optimal functionality of AI across various departments. By doing so, Central AI ensures that different teams within the organization do not work in silos but have access to a unified foundation that promotes efficiency and collaboration. Additionally, Central AI is responsible for developing some of the core shared experiences typical in the AI domain, such as search, knowledge discovery and conversation.

What you’ll do

As a Lead Principal Machine Learning Software Engineer, your role will be instrumental in steering the development and deployment of advanced machine learning algorithms. You will be tasked with training complex models and working in close collaboration with product, back end/front end engineering, and analytics teams to seamlessly integrate AI functionalities into every Atlassian product and service. Your day-to-day responsibilities will span a wide range of tasks, including designing system and model architectures, conducting meticulous experimentation and model evaluations, and mentoring budding ML engineers. Your role extends beyond these tasks, playing a crucial part in harnessing the transformative power of AI across our product suite.

Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the Pacific, Mountain, or Central timezones. Your future team Our Enterprise Trust Foundations team is comprised of people with backgrounds in Engineering, Product, Data Science, and Security. We promote our enterprise customers by injecting custom capabilities into Atlassian products to address concerns to help every team succeed. We're hiring a Lead Principal Software Engineer reporting to the Head of Engineering for Enterprise Trust. You are a Software Engineer with a background in Computer Science and experience working for SasS companies. Here, you'll empower all Atlassians to build products implicitly trusted by large enterprises. This team drives important compliance programs, such as FedRAMP, HIPAA, and BYOK, and owns the common services that support these areas.

What you'll do

• Unblock enterprise customers
• Partner with senior engineering leadership and product teams to service important functions for all of Atlassian
• Achieve success for Enterprise Customers by improving and customizing Atlassian's product suite
• Identify blockers to ensure software engineering excellence (design principles and patterns, unit testing, performance engineering, best practices for security and privacy)
• Manage BYOK (policy-based control over data access, and support for regulated industries)

We're hiring the Lead Principal Technical Program Manager for Foundations.

This is the most senior Individual Contributor TPM role at Atlassian covering wide and most foundational parts of our technical stack (Compute, Network, Data Platform, Identity, Security, Reliability, to name a few).

In this role you will bring leadership necessary to transform and drive some of the most critical company-wide initiatives.

In this role, you will demonstrate innovative thinking, collaborative problem-solving skills, as well as a passion for working in a highly cross-functional environment. This is a unique opportunity to influence and make some of the most critical technical decisions across the company. You will be working with world-class engineering teams and experts evolving the most foundational aspects of Atlassian's technical stack while breaking down technical barriers and strengthening existing systems.

As one of the most senior members of the TPM team, you will also shape the TPM craft, which is still in a formation stage. We envision TPMs to have strong technical depth, ability to shape product strategy and drive its execution in close collaboration with stakeholders across numerous crafts and product areas.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

• Analyze the current state of Foundations, business objectives, customer needs, product adoption inhibitors, industry trends, and based on these, in close collaboration with your stakeholders, define long-term strategy and roadmap for Foundations.

• Ensure translation of the strategy and platform/product requirements into technical requirements and solutions in collaboration with your partner teams and engineering counterparts.

• Streamline the execution of the articulated roadmap. Evangelize adoption/usage of the platform and tools across Atlassian executives and product teams.

• While this list highlights the most common responsibilities, I want to emphasize the importance of the sense of ownership that you will have for your platforms and products, programs. This means that you will need to proactively identify any inhibitors, issues or opportunities, and proactively address them yourself or find the right owners to do so. The bottom line is that you are a true owner of your area and the buck stops with you.

• As a senior member of the Foundations org, you will be driving some of the most complex, cross-divisional projects/initiatives. This will likely include managing complex dependencies and projects with a broad scope across the company

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the Pacific Timezon.

Your future team

We are looking for a Lead Designer to be a key pillar in the Growth Design team. In this role, you will report into the Design Manager, Growth Platform and join an organization consisting of multiple teams across North America and Australia. As a high level individual contributor, you'll lead strategic growth design work all aiming to deliver a better time to value for our customers. You will partner with other Growth designers and multiple design teams across the company. Together, you will create high quality experiences that feel like they came from one set of hands and communicate a strong point of view. Leading this space means you will focus on expanding our over 250,000 customer base in 190 countries, having direct impact for tens of thousands of customers and millions of users!

What you'll do

• Demonstrate excellence in using experimentation and data-driven design decision-making

• Advocate the importance of designing for growth across the business

• Work with product managers, engineering and other partners to define the wider Growth strategy

• Lead and inspire a high-performing team of designers

• Improve craft quality for all design specializations in your team

• Bring the perspective and needs of Growth design to larger design strategic projects

• Contribute to programs outside of Growth design which improve overall design capability

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We are looking for a Senior Channel Product Marketing Manager who understands the transformative role that agility plays in helping the world’s largest companies become more innovative, and better places to work. You will play a pivotal role in scaling and enabling our channel through the creation of great enablement and marketing deliverables. You'll drive strategic initiatives that amplify awareness and accelerate adoption of our Enterprise Strategy & Planning solutions.

• You understand the principles of agility-at-scale

• You’ve been responsible for creating, driving, and managing go-to-market strategies for critical areas of a business

• You love working with channel partners and helping them grow their business

• You love it when your work moves the needle, helps close a deal, or makes an impact on a partner and their customer.

Responsibilities:

• Create and drive the channel GTM strategy to help partners target and engage enterprise organizations to support their enterprise strategy and planning

• Partner with design, creative campaigns, content marketing, and our channel teams to create campaigns and programs that help expand the business for Jira Align

• Help create the messaging and value pillars for why our enterprise strategy and planning solution is significant to our channel partners and their customers

• Collaborate with Channel Marketing and Channel Management to help identify, design, and implement new co-marketing tactics