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deep insights into the Atlassian community

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

At Atlassian, Sales Enablement is a creative and data-driven blend of art and science. We build learning journeys with passion and best practices while proactively consulting data. In the Field Readiness role, we combine skills across Instructional Design, Project Management, and Facilitation. As the Sr. Readiness Manager for Mid-Market Account Executives, you'll report to the Manager of Sales & Success Readiness and be a strategic partner, content creator, program owner, and mentor all in one. It's not just about sharing info; it's about making positive changes in behavior that benefit our business and customers and you’ll be doing that within our largest market segment: Mid-Market. Our Field Readiness team designs learning programs, creates e-learnings and training sessions, and supports transformational initiatives. We handle projects from start to finish, aiming to improve existing methods and boost revenue-generating activities.

What you'll do

• Lead Account Executive enablement activities that result in the possession & mastery of the right knowledge, assets, and tools to differentiate and sell Atlassian solutions

• Oversee learning sessions & training content, collaborating with cross-functional teams

• Contextualize and refine Product & Marketing messages and content

• Design dynamic project roadmaps and milestones

• Partner with Mid-Market AE Leadership to drive a coaching culture and outbound sales results

• Enhance learning across the Mid-Market segment and different seniority levels

• Utilize tools like Salesforce, Outreach, LinkedIn Sales Navigator, Highspot, Gong, and more

• Align enablement with external activities like product releases, campaigns, and events

• Monitor performance metrics and Mid-market AE success

• Develop sales competency assessments with Onboarding peers

• Uphold and share Atlassian's values

Your Background

• 5-7 years of experience in revenue-focused roles, sales training, or sales support, with expertise in best practices, methodologies, and technologies.

• Ideally 3+ years in sales enablement or training at a B2B enterprise tech company.

• Proven ability to enhance outcomes like conversion rates, quota achievement, pipeline generation, and sales opportunities vs. targets.

• Mastery of excellent (and executive) communication, training sales teams on engagement, personalization, and outbound practices while contributing to internal communication channels

• Proficient with sales tools: Gong, Outreach, LinkedIn Sales Navigator, ZoomInfo, Salesforce.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

What You'll Do:

• Develop and implement named Account or Territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring high bar of customer success

• Be the main Atlassian point of contact or escalation point for designated strategic Accounts

• Developing and implementing strategic sales plans to acquire and retain high-value accounts.

• Identifying key decision-makers within target accounts and building strong relationships with them.

• Building and maintaining relationships with C-level and other executive relationships.

• Understanding the business objectives and challenges of potential customers and positioning solutions to address their needs.

• Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction

• Leading complex negotiations and contract discussions with customers.

• Conducting market research and staying informed about industry trends to identify new opportunities and maintain a competitive edge.

• Providing regular updates and forecasts on sales performance to senior management.

• Developing and maintaining a deep understanding of the company's products and services to effectively communicate their value proposition to customers.

• Traveling as necessary to meet with clients, attend industry events, and participate in conferences.

• Mentoring and providing guidance to junior members of the sales team, if applicable.

Your Background:

• 10+ years of quota-carrying Enterprise Software Sales Experience

• Experience driving transformation deals in large global accounts with multi-million dollar spend thresholds

• Experience engaging and building C-level and other executive relationships

• Experience navigating complex procurement processes with multiple stakeholders and complex purchasing needs

• Proficient in leading and guiding a highly matrixed support team across geographies, getting cross functional teams aligned and marching toward the same goals

• Experience managing key customer relationships and closing strategic sales opportunities

• Extensive experience utilizing a CRM to achieve and correlate key performance metrics

• Building and leading territory & strategic account plans

• Proactively engages customers with a consultative, solution-oriented approach in discovering new opportunities

• Proven track record of meeting or exceeding performance targets

• Excited to engage and influence your team, driving strength, passion, and excitement to your colleagues

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

At Atlassian, we work with over 300,000 customers worldwide, including organizations like NASA, IBM, Hubspot, Samsung, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth. What makes us unique is our belief in our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. 

There’s a strong earning potential for our sales team which is supported by the vast enterprise market awaiting our exploration, along with the consistent preference of our customers for Atlassian products.

We're leading the way in responsibly integrating artificial intelligence into our cloud products as we  aim to migrate our customers to the cloud while building trust through transparency of cost, moving faster with our collaborations, and accelerating our customers' business outcomes and are tasked with constructing and executing a powerful sales strategy. The role involves steering the utilization of various products and services for our most significant and strategically important customer base. This includes overseeing a specific set of high-value customers, comprehending their long-term business goals, and formulating customized strategies to foster mutual growth and success. The responsibilities also encompass nurturing strong relationships with key decision-makers, identifying opportunities for upselling or cross-selling, as well as closely collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to deliver solutions that align with customer objectives.

We believe in the Atlassian values and want to use them as our compass in building a revolutionary sales model. Are you customer-focused and creative? Can you effectively organize resources to meet the needs of our customers?If yes, then we'd love to have you on our team!

What You'll Do:

• Develop and implement named Account or Territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring high bar of customer success

• Be the main Atlassian point of contact or escalation point for designated strategic Accounts

• Developing and implementing strategic sales plans to acquire and retain high-value accounts.

• Identifying key decision-makers within target accounts and building strong relationships with them.

• Building and maintaining relationships with C-level and other executive relationships.

• Understanding the business objectives and challenges of potential customers and positioning solutions to address their needs.

• Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction

• Leading complex negotiations and contract discussions with customers.

• Conducting market research and staying informed about industry trends to identify new opportunities and maintain a competitive edge.

• Providing regular updates and forecasts on sales performance to senior management.

• Developing and maintaining a deep understanding of the company's products and services to effectively communicate their value proposition to customers.

• Traveling as necessary to meet with clients, attend industry events, and participate in conferences.

• Mentoring and providing guidance to junior members of the sales team, if applicable.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian unleashes the potential of every team. Our agile & DevOps, IT service management and work management software helps teams organize, discuss, and complete shared work. The majority of the Fortune 500 and over 300,000 companies of all sizes worldwide - including NASA, Audi, Kiva, Deutsche Bank and Dropbox - rely on our solutions to help their teams work better together and deliver quality results on time. Our products include Jira Software, Confluence and Jira Service Management. 

Our Mid-Market sales team is responsible for managing a portfolio of mid-sized customers. This includes identifying cloud first sales opportunities and cross-sell and user expansion opportunities, nurturing customer relationships, and achieving revenue targets. Simultaneously, we expect you to serve as a strong advocate for our customers by providing valuable feedback to our product and engineering teams, contributing to the enhancement of our customer experience. All of these responsibilities will be carried out in close collaboration with our Channel Partners, Product Specialists, Account Managers, and Solution Engineers. We share a commitment, as a TEAM, in guiding and aiding our customer’s deployment and utilization of Atlassian at scale. However, above all we believe in the Atlassian values and use them as our compass as we continue to evolve our revolutionary sales model.

What You'll Do:

• Develop and implement named Account or Territory (Eastern Canada) plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring high bar of customer success.

• Developing and executing sales strategies to drive revenue growth within the mid-market segment.

• Prospecting and qualifying leads within the defined mid-market customer segment.

• Building and maintaining strong relationships with mid-market clients, understanding their business needs, and proposing suitable solutions.

• Conducting product demonstrations and presentations to showcase the value proposition to potential clients.

• Presenting contracts, pricing, and terms with mid-market clients.

• Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction.

• Providing regular sales forecasts, reports, and updates to management.

• Staying updated on industry trends, market dynamics, and competitor activities within the mid-market segment.

• Traveling occasionally to meet clients, attend industry events, conferences, and intentional togetherness gatherings as required

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is on a mission to unleash the potential of every team and we are making significant investments into our public sector vertical. We partner with agencies across the US State and Local Government as well as leading universities and colleges to advance humanity through the power of software and collaboration. Organizations such as California Department of Healthcare Services, Collier County Government and University of South Florida partner with Atlassian to better meet the needs of citizens and students across the country. We have over 250,000 customers worldwide, and our Public Sector team is working with our largest and most strategic customers in government and education to scale their investments in Atlassian.

Responsibilities

As the Director of State and Local and Education (SLED) Sales you will be responsible for our growth targets in the SLED vertical. You will help build and evolve our GTM motion specific to SLED and work closely with our channel team to define best in class engagement throughout the entire customer journey. You will also build and nurture deep relationships with our solutions partners that will enable us to continuously learn the needs of our customers and expand our partnerships. You will also partner with other internal stakeholders in product and engineering to help shape the future roadmap for our SLED government customers as well as Legal, Finance and Accounting and Sales Operations to build a best in class, sustainable SLED business. As the leader of the vertical, it will also be important to help build our brand in the market by attending and key noting trade shows, events, and customer roundtables.

Working at Atlassian

Atlassian acquired Loom to lead in remote first, asynchronous work. With Loom's async video expertise and Atlassian's team collaboration understanding, we aim to innovate and empower customers for richer collaboration. Join us on our mission to make the impossible possible.

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. To help our teams work together effectively, this role is fully remote, but requires you to be located between PT and ET.

We're looking for a Principal Full Stack Software Engineer to join the Loom Distribution Engineering team. This team is responsible for working across the stack to build new distribution channels and high-quality, seamless experiences that help users discover and engage with our products. As the technical lead for this team, you will drive continued innovation and own application quality across these experiences and the backend services that power them.

In this role, you will:

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Guide the technical direction and implementation of large-scale product features

• Be a champion across the Atlassian organisation for continually raising the technical bar and evangelising a high technical standard

• Enforce modern paradigms and help others to use GraphQL, Node.js, and React in a modern, scalable way

• Transfer your depth of knowledge and share best engineering practices to improve engineering excellence

• Mentor and grow the next generation of technical leaders at Atlassian

• Partner with leads across RnD disciplines to define a compelling product and technical strategy

Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

The Growth and Market Strategy team develops pragmatic, customer-centric GTM strategies that are responsive to changing market dynamics and drive sustainable, profitable growth. Dedicated to continuous improvement, we harness the power of data-driven insights to uncover growth opportunities while continually optimizing our sales process and empowering our GTM teams to build rich customer experiences and increase market share. This results in effective strategies to drive decisions on what we do and don’t do to provide a sustainable, monetizable advantage in the market. We measure success by the positive impact on our profitability, market share, and customer delight.

Atlassian is seeking a Principal Strategist to develop our post-sales strategy. Using qualitative and quantitative methods, this role will evaluate opportunities and design initiatives that fuel P&L growth from adoption, engagement and retention of our suite of Enterprise solutions. This work will be pivotal to delivering value and delight at scale to our customers and across Atlassian, while creating outcomes that unlock the Atlassian System of Work.  

We are looking for a highly-capable individual contributor who will partner closely with the Post-Sales executive team and stakeholders across the organization to define critical strategy that will help set the long-term direction of the business. This individual should thrive in a fast-paced environment, evaluate challenges from multiple angles to cogently structure a plan of action, and be able to operate independently. A strong understanding of SaaS business models is ideal. 

What you'll do

• Develop actionable GTM strategies from ideation to design, which includes conducting internal and market due diligence, utilizing relevant frameworks, and creating scalable options to achieve our fiscal year goals, and our longer term performance targets.

• Analyze complex information using qualitative and quantitative methods to inform and drive our GTM strategy and meet/exceed our revenue targets.

• Proactively identifies opportunities and champions novel approaches with a willingness to test and iterate new ideas to solve complex problems that positively impact Atlassian and our customers.

• Seamless transition from high-altitude to diving deep into details to uncover insights, perform financial and market analysis, synthesis a point of view to make recommendations to executive leadership.

• Lead multi-layered stakeholder management with significant cross-functional engagement. 

• Influence across all levels from the front lines to C-suite through effective communication and collaboration.

• Create trust and build relationships throughout the organization to marshal cross-functional support and resources needed to accomplish your goals.

We’re looking for an experienced lawyer to join our Commercial Legal team!

You will closely partner with our Sales team to get critical customer deals done. This is a great opportunity to join a growing Commercial Legal team and support key customer transactions for Atlassian.

This is a remote position, in which you will liaise directly with Sales teams and customers based in the United States Eastern time zone. To help our teams work together effectively, this role requires you to be located in the United States Eastern or Central time zones.

You will report into the Commercial Legal Director, Enterprise Sales (Americas East) in this position.

In this role, you will:

• Negotiate enterprise cloud agreements for Atlassian’s products and services. In doing so, you will partner with Sales and other Atlassians (including in our Privacy, Trust, Finance and Product teams) to drive customer deals to execution.

• Provide pragmatic, business-minded guidance on customer and contract-related issues. We’re not looking for academic analysis!

• Develop support materials and provide trainings to educate our Sales teams on contract terms and other legal issues.

• Assist with special projects as needed, including projects focused on scaling legal processes.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the Pacific Time Zone.

Your future team

Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 20 million users across 350,000+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter. Atlassian acquired Loom in 2023 to scale video at work everywhere.

We are seeking a Senior Product Designer to join our team and lead the development of our Design System. You will report to our Design Manager for Loom Core experiences and use Loom's "Lens Design System," to build products for our users. This is the first design systems role we are hiring for, making it an exciting opportunity to help us mature our design language. You will help shape the future of our product design, ensuring that our design language is consistent, scalable, and innovative. You will be an important driver in establishing Loom's Lens Design System within Atlassian, aiming to enhance efficiency across all areas of the design process.

What you'll do

• Build and maintain Loom's Lens Design System in collaboration with front-end UI engineering teams. You will be the leading voice in advocating and driving decisions about our design system roadmap and outcomes.

• Deliver style guides, patterns, styles, prototypes and components that articulate Loom's Lens Design System's vision.

• Assess and refine our design system based on feedback and evolving user needs, ensuring it remains a living resource.

• Work with product managers, engineers, and other designers to ensure our design system is integrated across all product experiences.

• Mentor and level up craft across our teams in adopting and contributing to our design system, promoting a culture of collaboration and shared ownership.

• Advocate for high-quality design and consistency in user experience across all platforms.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Trusted by over 50 million users, Trello is the visual collaboration tool that crafts a shared perspective on any project. We serve 1 Billion API requests per day, and handle 1.5 million concurrent users at peak.

As a Senior Engineering Manager on Trello, you'll be a technical leader and people manager, responsible for guiding a team of 12-18 developers to technical decisions for production services, helping prioritize and organize the team's work, and providing career growth and mentorship opportunities to your team.

You will partner with product and design and work with teams across Trello and Atlassian to create new experiences, helping support Trello's product strategy and affecting important metrics. This is a great role for leaders who love to solve challenging user problems and coach their teams to ship value quickly and iteratively.

To help our teams work together, this role is fully remote, but requires you to be located in US-based timezones. You will report to the Head of Engineering for the Trello Experiences group.

Your future team

To become a 100-year company, we need a world-class engineering organisation made up of empowered teams who have the tools and infrastructure to do the best work of their careers.

As part of a unified R&D team, Engineering is prioritising key initiatives which support our customers in moving to cloud while simultaneously continuing to bring the most value to our customers through investments across our core product suite – including Jira, Confluence, Trello, and Bitbucket.

We're looking for people who want to write the future and who believe that we can accomplish so much more together.

In this role, you will:

• Help your team ship features quickly and safely as our team grows in size, providing them with the tooling and processes needed for success.

• Improve operational abilities of the team, pushing innovation and quality

• Grow your team members' careers and keep them engaged.

• Support your team by holding regular one on ones, giving context on priorities, collaborating with other teams, unblocking projects, and resolving conflicts.

• Help to coordinate the team's work in partnership with product management and design peers.

• Work with your engineering manager peers to improve Trello's engineering team and processes.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Are you passionate about engaging with customers and have experience with SaaS renewals? Are you a curious person, always looking for ways to maximize value for customers? Our Account Associates team mission is to elevate customer value realization through adoption of the Atlassian System of Work. We collaborate throughout the customer journey to optimize revenue retention and growth. If this sounds exciting, then read on!

Your Future Team

The Account Associates team is comprised of curious, proactive, fun-loving retention & expansion specialists, accountable for Atlassian's full suite of products and services. Our team is ultimately responsible for Atlassian’s strong customer retention, building loyalty through proactive engagement, effective objection handling techniques, and empathy for each business's unique needs. We look for opportunities to expand our customers' existing footprint at the time of renewal, are experts in mitigating purchasing friction and overcoming procurement challenges, and have a keen eye for discovering new opportunities for the broader Account team.

Our team drives renewal strategies and uncovers expansion opportunities at the time of renewal by probing for evolving requirements, leveraging data signals, and partnering with our Customer Success team to understand customers' goals and motivations. Every Account Associate is the crucial link between sales and customer success, collaborating with account executives and channel partners to mitigate churn risk, driving pricing and licensing discussions, and sharing feedback on the dynamic needs of our customers.

Above all, we believe in the Atlassian values and use them as our compass in always refining and optimizing our go-to-market model.

What you’ll do

• Deliver best in class Net Retention and Gross Retention rates through effective communication, risk mitigation and expansion discovery

• Manage a diverse portfolio of Enterprise customers through the contract management lifecycle

• Partner with the Sales Teams on account planning to ultimately drive total book of business growth.

• Understand and document customer business priorities, as well as current use of Atlassian product suite, to optimize Atlassian’s value while discovering cross-sell and upsell opportunities for the Account team

• Foster relationships and collaboratively sell with Atlassian Solution Partner sales representatives

• Accurately forecast your pipeline for renewal opportunities on a weekly cadence

• Maintain operational excellence through continuous improvement, prioritization, and accountability

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

At Atlassian, we work with over 300,000 customers worldwide, including organizations like NASA, IBM, Hubspot, Samsung,  Booking.com, Heineken, IKEA, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth.

What makes us unique is our belief in our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. There’s a strong earning potential for our sales team which is supported by the vast enterprise market 

awaiting our exploration, along with the consistent preference of our customers for Atlassian products.

As a member of the team, you will be responsible for building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams: Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Are you customer-focused, creative, with a hunter mindset? Are you excited by identifying business needs and ideating to create solutions for Fortune 500 companies. If yes, then we'd love to have you on our team!

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

• Zone A - $149k - $178k

• Zone B - $134k - $160k

• Zone C - $123k-$148k

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

What You’ll Do

• Develop and implement named Account or Territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring a high bar of customer success.

• Developing and executing strategic sales plans to achieve company sales goals and targets.

• Identifying and qualifying leads, building relationships with key decision makers, understanding customer needs, delivering sales presentations, negotiating contracts, and closing deals.

• Building and maintaining relationships with C-level and other executive relationships.

• Understanding client needs and proposing appropriate solutions to meet those needs.

• Collaborating with internal teams such as channel, marketing, product, and customer success to ensure client satisfaction.

• Negotiating contracts and pricing agreements with clients.

• Providing accurate forecasting and account planning and sales forecasts to management.

• Staying updated on industry trends and competitors to maintain a competitive edge.

• Traveling to meet clients and attend industry events as necessary.

• Build sales strategies for designated territory or named Accounts

• Serve as the main Atlassian point of contact or escalation point for designated Accounts

• Run strategy plays to identify opportunities and build long relationships with your customers.

• Work with complex sales cycles and collaborate cross functionally with Channel sales organization to build sales strategies for designated territory or names accounts. 

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian unleashes the potential of every team. Our agile & DevOps, IT service management and work management software helps teams organize, discuss, and complete shared work. The majority of the Fortune 500 and over 300,000 companies of all sizes worldwide - including NASA, Audi, Kiva, Deutsche Bank and Dropbox - rely on our solutions to help their teams work better together and deliver quality results on time. Our products include Jira Software, Confluence and Jira Service Management. 

Our Mid-Market sales team is responsible for managing a portfolio of mid-sized customers. This includes identifying cloud first sales opportunities and cross-sell and user expansion opportunities, nurturing customer relationships, and achieving revenue targets. Simultaneously, we expect you to serve as a strong advocate for our customers by providing valuable feedback to our product and engineering teams, contributing to the enhancement of our customer experience. All of these responsibilities will be carried out in close collaboration with our Channel Partners, Product Specialists, Account Managers, and Solution Engineers. We share a commitment, as a TEAM, in guiding and aiding our customer’s deployment and utilization of Atlassian at scale. However, above all we believe in the Atlassian values and use them as our compass as we continue to evolve our revolutionary sales model.

What You'll Do:

• Develop and implement named Account or Territory (Eastern Canada) plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring high bar of customer success.

• Developing and executing sales strategies to drive revenue growth within the mid-market segment.

• Prospecting and qualifying leads within the defined mid-market customer segment.

• Building and maintaining strong relationships with mid-market clients, understanding their business needs, and proposing suitable solutions.

• Conducting product demonstrations and presentations to showcase the value proposition to potential clients.

• Presenting contracts, pricing, and terms with mid-market clients.

• Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction.

• Providing regular sales forecasts, reports, and updates to management.

• Staying updated on industry trends, market dynamics, and competitor activities within the mid-market segment.

• Traveling occasionally to meet clients, attend industry events, conferences, and intentional togetherness gatherings as required

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

At Atlassian, our mission is to empower our customers to thrive in the modern, digital economy. With a multi-billion-dollar software business, we serve over 300,000 paying customers and millions of users worldwide. Our Jira Service Management (JSM) solution stands out as a leader in both the Gartner ITSM Magic Quadrant and the Forrester ITSM Wave. Collaborating with our partners, Atlassian is committed to revolutionizing the current Service Management (ITSM & ESM) market.

We are in search of a Channel GTM Lead, Service Management to join us in driving partner growth. This individual will shape partner strategies and contribute to our go-to-market approach alongside a diverse cross-functional team. Join our global team dedicated to propelling Atlassian's success by accelerating the growth of one of our most rapidly expanding solutions.

What you'll do

• Set the vision & develop the global channel Go-to-market (GTM) strategy for Jira Service Management, aligning with overall business objectives and sales targets.

• Evaluate & prioritize GTM initiatives and opportunities

• Define success metrics & monitor leading indicators for the Service Management solution in Channel

• Drive exceptional JSM sales growth in Channel through successful leadership, highly effective planning and execution of the go-to-market strategy.

• Take ownership of the overall JSM revenue goal and OKRs for our Partner Channel.

• Collaborate with cross-functional teams to develop strategies for expanding Atlassian's JSM partner business.

• Engage with our marketing teams to enhance the impact of JSM marketing through our partners.

• Team with direct Enterprise Sales team on optimizing the co-selling motion and building pipeline.

• Work with Partner Solution Acceleration team to help grow Partner’s Service Management practice.

• Act as a strategic partner and advocate for our Partner Channel within the product organization to enhance go-to-market strategies and increase JSM solution adoption.

• Collaborate across Atlassian to build and deliver a coordinated enablement model.

• Promote our solution selling approach in order to achieve greater success in the market.

• Drive business cadence for business reviews, cross-functional GTM meetings and functional/company-wide events.

• Analyze performance metrics to continuously refine GTM strategies and achieve higher ROI.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is on a mission to unleash the potential of every team and we are making significant investments into our public sector vertical. We partner with agencies across the US State and Local Government as well as leading universities and colleges to advance humanity through the power of software and collaboration. Organizations such as California Department of Healthcare Services, Collier County Government and University of South Florida partner with Atlassian to better meet the needs of citizens and students across the country. We have over 250,000 customers worldwide, and our Public Sector team is working with our largest and most strategic customers in government and education to scale their investments in Atlassian.

Responsibilities

As the Director of State and Local and Education (SLED) Sales you will be responsible for our growth targets in the SLED vertical. You will help build and evolve our GTM motion specific to SLED and work closely with our channel team to define best in class engagement throughout the entire customer journey. You will also build and nurture deep relationships with our solutions partners that will enable us to continuously learn the needs of our customers and expand our partnerships. You will also partner with other internal stakeholders in product and engineering to help shape the future roadmap for our SLED government customers as well as Legal, Finance and Accounting and Sales Operations to build a best in class, sustainable SLED business. As the leader of the vertical, it will also be important to help build our brand in the market by attending and key noting trade shows, events, and customer roundtables.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

A link to an online portfolio showcasing your work (include link on your resume) is required.

About Your Future Team

You will sit on the Revenue Enablement team and report directly to the Head of Enablement.

The Revenue Enablement team exists to empower Atlassian's sales force with the knowledge, skills, and tools they need to excel in best serving potential and current customers while achieving Atlassian’s most ambitious goals.

We are committed to building a robust learning ecosystem that supports onboarding and continuous growth and development to drive customer success and achieve outstanding business results.

Through strategic alignment, innovative training, and effective communication, we strive to optimize sales performance and foster a culture of excellence and collaboration.

Key Responsibilities

Scalable Training Solutions: Develop and implement scalable training solutions that meet the needs of a growing and diverse sales force. Utilize strategic planning and business process optimization to ensure learning programs can be effectively scaled across the organization.

Instructional Design Excellence: Lead the creation, implementation, and evaluation of training tools and programs that align with business objectives. Develop high-quality learning materials and experiences to drive performance improvement.

Team Development: Mentor and guide a high-performing team of instructional designers and learning professionals. Emphasize continuous improvement, skill enhancement, and cross-functional collaboration to achieve strategic objectives and drive team success.

Learning Process Innovation: Propel the transformation of company-wide learning processes by implementing advanced content management strategies. Ensure the creation, organization, and maintenance of high-quality learning content to support dynamic and engaging learning experiences. Leverage the latest technologies to streamline content development and delivery, ensuring relevance and accessibility.

Consultation and Strategy: Consult with organizational leaders and work groups to develop complex, specialized learning strategies that improve performance and align with business goals.

Assessment and Feedback: Develop and conduct follow-up assessments to determine the effectiveness of training programs. Incorporate feedback gathered from participants and other relevant audiences to improve training, processes, and products.

Sales Expertise: Utilize your background in sales to align learning initiatives with sales strategies. Develop training programs that enhance sales skills, product knowledge, and customer engagement techniques to drive sales performance and achieve revenue goals.

Qualifications

• 5+ years of experience leading cross-functional teams and initiatives in a global, distributed-first environment.

• Strong experience in sales, sales enablement, or a related field.

• Demonstrated L&D functional expertise with a deep understanding of instructional design and adult learning theories.

• Proven ability to create engaging, effective instructional materials and content for a variety of audiences.

• Strong leadership skills with a proven ability to manage and inspire a team of instructional designers.

• Ability to develop innovative learning solutions that support business results.

• Strong project management skills with experience in planning and coordinating multiple projects simultaneously.

• Ability to work in a fast-paced environment and meet strict deadlines.

• Strong analytical skills to evaluate, analyze, and interpret technical information.

• Strategic thinker with the ability to overcome obstacles and take an organized and logical approach to thinking through problems and complex issues.

• A link to an online portfolio showcasing your work (include link on your resume) is required.

Preferred Qualifications

• Experience in a tech or fast-paced corporate environment.

• Advanced certifications in instructional design or related areas.

• Familiarity with the latest learning technologies and platforms.

• Strong analytical and problem-solving skills.

• Excellent interpersonal and leadership skills.

• Demonstrated ability to manage many senior stakeholders.

• Educational background in Instructional Design, Education, Learning and Development, or a related field is preferred.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

At Atlassian, we are on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, fast-growing software business with over 200,000 paying customers, and millions of users around the globe. Cloud Migrations & Platform Adoption is Atlassian's top goal. We are committed to helping our valuable enterprise customers complete the migrations of the Atlassian products from the on-premise environment to the Atlassian Cloud. These are complex projects that need discovery, assessment, planning, and preparation before taking up the production migrations. Our Partners help our customers move to Cloud and take the full benefit of the Atlassian platform capabilities around Analytics or AI.

We are looking for an experienced Partner Solutions Strategist and Team Lead who will be both a coach and player for our Partner Solutions Architects—Migrations and Platform team.. Reporting to the Head of the Cloud Acceleration team, you will support the AMER market. You will collaborate with leaders and teams across Channel business development, Partner Managers, Marketing, Sales, Advisory Services, and Technical Architects and Strategists. Your role will be crucial in a global team dedicated to ensuring the success of both new and existing partners in their Cloud practices, with a focus on migrations and platform adoption.

There is simply not a more exciting and impactful cloud opportunity anywhere. Is this the opportunity for you?

Main Responsibilities:

• Team Leadership: Manage a team of 3 Partner Solutions Architects in the Americas, focusing on growth and efficiency through strategic initiatives in cloud migrations and AI.

• Strategy Development: Lead the unified strategy for Americas Partner capability in collaboration with Regional Leaders, Solution Strategists, Customer Migrations support, Customer Advisory, Channel, Sales, and Marketing teams to enhance cloud migration and adoption capabilities within our partner ecosystem.

• Channel Cloud-first Capability: SSpearheading initiatives to drive channel success in the Cloud migration market throughout the Americas. Responsible for overseeing a select group of Partners as the Platform Strategist.

• Implementation and Strategy: Create packaged implementations of Cloud migration services, solutions, and GTM strategies with top partners in the region through effective team guidance and coaching.

• Capability Building: Develop and support strategies to enhance Cloud migration capabilities and deliver technical and practice workshops with partners.

• Collaboration: Work across Atlassian to build and implement a coordinated capability model.

• Thought Leadership: Focus on leading Cloud migrations and thought leadership programs while maintaining a holistic view of regional business operations.

• Skill Enhancement: Invest in and enhance the team's skills and capabilities in Enterprise migrations, Cloud Solution Design, and platform functionalities such as Atlassian Analytics and AI.

As an Application Engineer in Core HR Tech, you’ll work with teams across the world, to continuously improve the technologies that power Atlassian’s People engine! You bring expertise in Application development (particularly Workday platform), are comfortable with a dynamic environment, and extremely motivated to engineering practices and operational excellence. You are enthusiastic and interested in making positive contributions to the team. Your passions include working with technology, defining and refining ways of working, and providing world class support to employees.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $205,800 - $274,400

Zone B: $185,200 - $246,900

Zone C: $170,800 - $227,700

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

• Design, build, test and deploy solutions primarily utilizing tools and capabilities from third party applications such as Workday integrations and configurations, middleware such as Workato, as well as custom engineered builds as needed to deliver project outcomes

• Utilize their deep techno functional experience in HR Technology and engineering practices to lead Core HR technology projects and support team members to solve complex and ambiguous problems

• Own the technical evolution of Core HR systems and capabilities within People tech

• Drive incremental improvements to team technical processes and practices

• Responsible for the operational quality of team’s deliverables

• Mentor and support team members

• Collaborate with product and business teams to create and plan project and product roadmaps

• Play an active role in defining SaaS product roadmaps, vendor QBRs, and assessment discussions. Hold vendors accountable for their operational quality and service level commitments

• Partner with peer engineering teams to solve common problems and sharing best practices to make a positive impact across the broader organization beyond our team.

We're looking for a highly talented and passionate individual as we continue to build and scale our Business Value Advisory practice. This person has the ability to rapidly develop deep insights into large, complex enterprises and help shape our customers' change agendas.

You will work directly with our direct sales organisation and channel partners on some of the most important accounts in AMER to accelerate customer decision making, improve win rates and grow deal size. You will do this through the use of tailored financial models for investment justifications and the creation of compelling C-level value articulation, delivering to key customer stakeholders and decision makers to support decisions driving long-term value for the customer.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

You will be partnering closely with Enterprise Sales, Solution Engineering, and Advisory Services teams to provide exceptional consultative support to a select number of our largest customers, while also identifying enablement and coaching opportunities to build and mature our overall value-selling framework in alignment with Enablement and Marketing teams. You will utilize your extensive knowledge and experience in consultative value discovery, industry research, and financial modeling to deliver exceptional value in customer engagements through prescriptive insights and employing best-practice methodologies.

In this role, you’ll get to:

• BUILD

  • Be an important part of scaling the practice, which is designed to mature our engagement with our largest, most strategic customers by overlaying our sales teams with business value subject matter expertise.

  • Help evolve our practice through iteration of existing financial models which drives scalable use, and through contributing to the development of the art of value consulting in Atlassian.

• ENGAGE

  • Work with executive-level stakeholders from our customers to create compelling, credible and defendable business cases centered on the return on investment of Atlassian’s solutions.

  • Leverage internal and external research around our customers' business drivers, market/industry trends, and Atlassian product capabilities to deliver these customised business cases to an executive audience.

• LEAD

  • Provide thought leadership and expertise on business value at conferences and events

  • Identify, lead, and contribute to the creation and enablement of new resources and assets to support the field (best practices, value-selling support, financial models etc. )

  • Collaborate with sales enablement to establish and provide enablement training on how direct sales and channel partners can best leverage value-based content and collateral for success in their sales pursuits

You will report to the Head of Business Value & Trust at Atlassian and into the Global Solution function, collaborating with teams around the world. Travel up to 20% may be required for this role. Expect to travel ~4-5x per year to internal events like sales kickoffs and team events, of which ~1 per year could require international travel to other major geographies (ie. APAC or EMEA). Expect customer-facing travel for onsite customer meetings within your territory.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

At Atlassian, we are on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, fast-growing software business with over 300,000 paying customers, and millions of users around the globe. Many of these organisations acquire Atlassian tools through our global network of partners, who deliver a diverse range of enterprise solutions - such as those powered by our Jira Service Management (JSM) product, where Atlassian and our partners are working to disrupt the current Service Management market space.

We are seeking a highly experienced Principal Partner Solutions Strategist for a key role within our Partner Solutions Acceleration team. This individual will drive our AMER Service Management Partner Solutions strategy, capability and channel development. By taking a macro view, you will establish a plan to drive partner capability, and drive expansion of the partner community. You will collaborate with the Channel Teams and Partner managers, Marketing, Sales, Solution Architects and play a key part in a global team dedicated to ensuring the success of partners both new and existing in one of our fastest growing segments.

There is simply not a more exciting and impactful service management practice building opportunity anywhere. Is this the opportunity for you?

• Establish a regional capability and enablement strategy in collaboration with Regional Solution Strategists/Architects, Channel, Programs, Sales, Product and Marketing team to grow and accelerate our Service Management partner eco-system.

• Provide leadership, guidance and work collaboratively with Atlassian partners to create packaged implementation of ITSM/ESM services, solutions/offerings and GTM strategy based on JSM.

• Conduct JSM capability and enablement workshops with partners.

• Collaborate with Solution Partners in designing (co-sell) and delivering (co-delivery) customer deals.

• Deliver Thought Leadership on Atlassian capabilities at industry events.

• Lead AMER channel efforts focused on Service Management Solution market success.

• Team with Enterprise Sales on educating them on partner capabilities and optimizing the co-selling motion.

• Align and collaborate with counterparts in the Product, Channel and Sales organization to drive results.

• Collaborate across Atlassian to build and deliver a coordinated capability model.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

As Principal Product Manager for Jira Align, you will have a leadership role on the Jira Align team as an individual contributor with substantial input on both strategy and execution. Reporting to the Head of Product for Jira Align, you will oversee the heart and soul of the product: functionality that enables customers to prioritize and plan their work at scale. You will operate as an expert with deep experience working with executive leaders, and an ability to immediately contribute to complex, high-impact projects.

What you’ll do:

• Define the short, medium, and long-term roadmap for your area of the Jira Align product

• Collaborate with Design, Engineering, and Business teams to ship products that deliver beautiful, thoughtful, and delightful experiences to our customers

• Mentor a world-class team of product managers

• Establish and track key performance indicators (KPIs) to measure impact of product initiatives, using OKR framework and data-driven insights to inform decisions

• Foster a feedback loop between the product team and sales/services teams for continuous improvement

• Represent Jira Align in customer meetings and external events

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in US timezones.

Your future team

The Trust Engagement team is a globally distributed team of risk professionals that help our customers to perform risk assessments they require to trust our company and products.

We are a focused group committed to ensuring that customers trust our on-premise Products and their data in our Cloud Products. We value diverse thinking and creativity, so we can support each other and do interesting things. You will work with the whole Atlassian team to improve our Trust Program and story.

Atlassian is rapidly growing our Trust Engagement team and we need experienced and motivated people to help us meet our goals. As a Principal Trust Analyst, you will drive the growth and expansion of how we promote customer trust.

What you'll do

You will oversee the team's interactions with Trust & Security, Compliance, Privacy, Legal, Operational, and SRE teams, Internal IT, Field Operations, Customer Support, and Go-To-Market Teams. Your primary focus will be on enhancing Trust & Security practices, driving strategic enhancements to our internal processes and controls, influencing security and compliance product features, and strengthening customer engagement. You will never have a dull moment as you enable our customers' Trust in Atlassian by understanding and meeting a wide range of customers current and future expectations as it relates to trust in both on-premise and SaaS products.

In this role, you will:

• Represent Atlassian with our Public Sector & Enterprise customers to remove trust as a blocker for customer acquisition, customer migration, and long-term customer retention;

• Be accountable for engaging in a variety of Atlassian public sector customer-facing initiatives. Your primary focus will involve helping our customers gain an understanding of Atlassian’s commitment to Trust by articulating our Security practices, Compliance posture, and Privacy measures.

• Manage complex customer security reviews from public sector agencies and government contractors in the US.

• Support Atlassian Executive Briefings by presenting Atlassian’s Trust Strategy to customers in pre and post sales engagements

• Support legal in negotiating security and compliance terms & exhibits for Atlassian Customer Agreements

• Represent the Voice of the Customer by identifying deal blockers and friction points to influence Security, Product & Engineering strategy in meeting customer expectations

• Drive customer facing Trust collateral by publishing publicly facing materials, presentations, white papers

• Provide security, compliance, and privacy education and training to internal partner teams in Sales, Product Marketing, Legal, etc.

• Mentor team through technical leadership and knowledge sharing

Your background:

• On your first day, we’ll expect you to have:

  • 10+ years experience working with Public Sector agencies and government contractors in Security, Governance, Risk and Compliance domain areas;

  • Expertise to guide discussions about security and risk trade-offs;

  • Customer-facing or consulting engagement experience;

  • Success with customer, executive, or board member briefings on strategy.

  • Knowledge of various compliance and security certifications (FedRAMP, ISO 27001, PCI-DSS, etc.)

  • Experience working with Regulatory Compliance, Global Privacy Programs, Cloud Security or related functions;

  • Experience in a large-scale enterprise SaaS solutions;

• It's phenomenal, but not required, if you have:

  • Experience participating in customer-facing incident response functions;

  • Experience operating on a globally distributed team.

  • Experience in supporting Security Questionnaires, Customer Audits, and Legal Negotiations

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

Loom, a leader in video communication, has been revolutionizing the way teams collaborate. Since joining the Atlassian family, Loom continues to experience phenomenal growth, and we're just getting started. As part of this next chapter, we're looking for a seasoned Senior Manager to drive our expansion within the Enterprise segment.

We're searching for a Senior Engineering Manager to join the Loom Enterprise team, reporting to the Head of Loom Engineering. As the Senior Manager for Enterprise at Loom, you'll play a critical role in scaling our Enterprise adoption, a strategic priority for both Loom and Atlassian.

In this role, you will:

• Hire, lead, and manage a high-performing team focused on Enterprise growth strategies.

• Own the delivery of new product and systems initiatives

• Collaborate in technical & architectural discussions, provide direction, and drive decision-making

• Build an open, trusting, operationally mature culture

• Be the engineering voice in our quarterly planning process, driving the team’s technical strategy and collaborating on our product strategy

• Participate in hiring, planning, and budgeting exercises

Qualifications

Your background:

• 5+ years of experience managing and growing high-performing engineering teams

• Demonstrated experience collaborating with cross-functional partners to drive and influence product and technical strategy

• Ability to drive high technical standards, accounting for performance, reliability, and scalability

• Experience in working with distributed teams

• Bachelor's or Master's degree (preferably a Computer Science degree or equivalent experience)

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

To become a 100-year company, we need a world-class engineering organisation made up of empowered teams who have the tools and infrastructure to do the best work of their careers.

We're searching for a Senior Engineering Manager to join the Loom Distribution Engineering team. You'll be reporting to our Head of Distribution Engineering. This team is responsible for working across the stack to build new distribution channels and high-quality, seamless experiences that help users discover and engage with our products. Leading this team, you will drive continued innovation and own application quality across these experiences and the backend services that power them.

We're looking for people who want to write the future and who believe that we can accomplish so much more together.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $205,800 - $274,400

Zone B: $185,200 - $246,900

Zone C: $170,800 - $227,700

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

In this role, you will:

• Manage a team of technical leads and engineers, fostering their growth and inspiring innovation and operational excellence

• Own the delivery of new product and systems initiatives

• Collaborate in technical & architectural discussions, provide direction, and drive decision-making

• Build an open, trusting, operationally mature culture

• Be the engineering voice in our quarterly planning process, driving the team technical strategy and collaborating on our product strategy

• Participate in hiring, planning, and budgeting exercises

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

At Atlassian, we are on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, fast-growing software business with over 200,000 paying customers, and millions of users around the globe. Cloud Platform Adoption is Atlassian's top goal. We are committed to helping our valuable enterprise customers complete the migration of the Atlassian products from on-premise environment to Atlassian Cloud. These are highly complex projects that need thorough discovery, assessment, scoping, planning, preparation, testing before taking up the production migration. Our Solutions Partners play an important role in helping our Enterprise customers move to Cloud. We are seeking a highly experienced Partner Solutions Architect - Cloud Adoption for a key role within our Partner Solutions Acceleration team. You will collaborate with the Global Cloud Acceleration Leader, Cloud Migration Managers, Channel business development and Partner Managers, Marketing, Sales, Technical Architects and play a key part in a global team dedicated to ensuring the success of partners both new and existing in their Cloud migration practice building and development. There is simply not a more exciting and impactful cloud practice building opportunity anywhere. Is this the opportunity for you?

In this role, you'll get to:

• Lead AMER Partner capability-building strategy in collaboration with Global Cloud Leaders, Global Solution Strategists, Customer support, Customer Advisory, Channel, Sales, and Marketing team to grow and accelerate cloud migration and adoption capability in our partner ecosystem.

• Lead AMER channel capability efforts focused on cloud migration market success.

• Provide guidance and collaborate with Atlassian Partners to create packaged implementation cloud migration services, solutions, and GTM strategy.

• Conduct cloud migration capability, technical, and practice workshops with partners.

• Assess and support channel coverage, partner capacity, and recruitment requirements for Cloud migrations across a range of different partnership models.

• Partner with enterprise Sales to educate them on partner capabilities and optimise the co-selling motion.

• Lead and Collaborate across Atlassian to build and deliver a coordinated capability model.

• You will focus on and lead cloud migrations and thought leadership programs, but also keep an eye on the business as a whole.

About Loom

Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 20M users across 350k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter. Atlassian acquired Loom in 2023, in order to scale video at work everywhere.

The Role

As a Senior Product Manager on Loom’s Integrations team, you will responsible for delivering Loom integrations within the Atlassian product suite. You’ll work on ensuring there is a seamless platform experiences across Loom’s embedded experiences end-to-end — from recording to playback to organization - reaching millions of people inside the Atlassian products they already use every day for work. Joining Loom is an opportunity to be at the forefront of industry transformation — how video is used at work and how AI can leapfrog speed and simplicity in video creation, editing and consumption.

Together, we’ll empower our customers to collaborate in a richer, more engaging way through asynchronous video via a seamless experience between videos, documents, and the workflows between them. At Atlassian, we're not just building products; we're creating a movement, and you’ll play a key role in crafting experiences that change the way the world works. We're not just a part of Atlassian; we're the driving force behind changing async behavior through video.

This is a remote role. To help our teams work together, you must be located between PST and EST.

Responsibilities

• Impact millions of users globally as you empower them to maximize the full potential of Atlassian products.

• Partner deeply with centralized platform teams at Atlassian to ensure there is a seamless sign-up, provisioning, admin, and billing experience across all of Loom’s embedded experiences and integrations

• Develop a deep understanding of our users and the market to ensure we are driving innovation and building for customer needs.

• Work with other product managers across the Loom and Atlassian’s product to ensure a seamless cross-platform experience.

• Work across design, engineering, data, research, and marketing to ensure the successful delivery of product.

• Set team goals and north star metrics that align with Loom’s mission and drive maximum impact on our users and business.

The Growth and Market Strategy team develops pragmatic, customer-centric GTM strategies that are responsive to changing market dynamics and drive sustainable, profitable growth. Dedicated to continuous improvement, we harness the power of data-driven insights to uncover growth opportunities while continually optimizing our sales process and empowering our GTM teams to build rich customer experiences and increase market share. This results in effective strategies to drive decisions on what we do and don’t do to provide a sustainable, monetizable advantage in the market. We measure success by the positive impact on our profitability, market share, and customer delight.

Atlassian is seeking a Senior Strategist to drive the dynamic growth and adoption of our suite of solutions in the Enterprise segment. This role will evaluate cross-cutting opportunities with a data-driven approach and building foundational components that are fundamental to the business. This work will be pivotal executing GTM strategies, fueling P&L growth efforts across platforms, and fostering innovative change design to strengthen our ability to unleash the power of every team.

We are looking for a highly-capable individual contributor who has demonstrated success in creating structured solutions from ambiguous problems, designing global strategies and spearheading initiatives that have demonstrable economics, and leading multi-layered stakeholder management with significant cross-functional engagement. The ideal candidate will partner closely with the Revenue Operations executive team and stakeholders across the organization, to define critical strategy that will help set the long-term direction of the business. This individual should be strategic, driven, adaptable, highly organized, analytical, and have a strong eye for detail. A strong understanding of SaaS business models and of Atlassian’s markets is ideal.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $152,800 - $203,700

Zone B: $137,500 - $183,400

Zone C: $126,800 - $169,100

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

• Develop GTM strategies from ideation to design, which includes conducting internal and market due diligence, utilizing relevant frameworks, and creating scalable options to achieve our fiscal year goals, and our longer term performance targets.

• Analyze complex information using qualitative and quantitative methods to inform and drive our GTM strategy and meet/exceed our revenue targets.

• Proactively identifies opportunities and champions novel approaches with a willingness to test and iterate new ideas to solve complex problems that impact Atlassian and our customers.

• Seamless transition from high-altitude to diving deep into details to uncover insights, perform financial and market analysis, synthesis a point of view to make recommendations to executive leadership.

• Influence across all levels from the front lines to C-suite through effective communication and collaboration.

• Create trust and build relationships throughout the organization to marshal cross-functional support and resources needed to accomplish your goals.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

At Atlassian, we work with over 300,000 customers worldwide, including organizations like NASA, IBM, Hubspot, Samsung,  Booking.com, Heineken, IKEA, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth.

What makes us unique is our belief in our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. There’s a strong earning potential for our sales team which is supported by the vast enterprise market 

awaiting our exploration, along with the consistent preference of our customers for Atlassian products.

As a member of the team, you will be responsible for building and nurturing relationships with key stakeholders, negotiating complex contracts, and collaborating with internal teams: Channel Partners, Product Specialists, Account Managers, and Solution Engineers to ensure customer satisfaction. Are you customer-focused, creative, with a hunter mindset? Are you excited by identifying business needs and ideating to create solutions for Fortune 500 companies. If yes, then we'd love to have you on our team!

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

• Zone A: $184k - $220k 

• Zone B: $165k - $198k 

• Zone C: $152k-183k

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

What You’ll Do

• Develop and implement named Account or Territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring a high bar of customer success.

• Developing and executing strategic sales plans to achieve company sales goals and targets.

• Identifying and qualifying leads, building relationships with key decision makers, understanding customer needs, delivering sales presentations, negotiating contracts, and closing deals.

• Building and maintaining relationships with C-level and other executive relationships.

• Understanding client needs and proposing appropriate solutions to meet those needs.

• Collaborating with internal teams such as channel, marketing, product, and customer success to ensure client satisfaction.

• Negotiating contracts and pricing agreements with clients.

• Providing accurate forecasting and account planning and sales forecasts to management.

• Staying updated on industry trends and competitors to maintain a competitive edge.

• Traveling to meet clients and attend industry events as necessary.

• Build sales strategies for designated territory or named Accounts

• Serve as the main Atlassian point of contact or escalation point for designated Accounts

• Run strategy plays to identify opportunities and build long relationships with your customers.

• Work with complex sales cycles and collaborate cross functionally with Channel sales organization to build sales strategies for designated territory or names accounts. 

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is looking for an Enterprise Customer Success Manager

Atlassian Enterprise Customer Success Managers (CSMs) help customers realize the value in their Atlassian investment. They engage customers to unlock early and sustained outcomes by delivering standard methodologies at scale that support product adoption, solution expansion, and long-term growth of customer users.

As an Enterprise CSM, you’ll build relationships and and demonstrate an understanding of the Atlassian customer journey. You’ll be equipped to guide complex customers over their hurdles, delivering value realization through proactive and programmatic customer engagement and best practices.

You'll use your solution expertise to cut across multiple products and solution practice areas. You’ll work with a variety of customer profiles including executives, administrators and multi-layered global teams to support the successful adoption and expansion of their Atlassian solution investment. You will report to the Regional Head of Customer Success.

Your future team

With over 300,000 customers worldwide, Atlassian is helping organisations like NASA, IBM, Hubspot, Samsung and Coca-Cola unleash the power of every team through Atlassian Solutions.

With a focus on value, we help our customers understand how our products combine to create enterprise solutions that transform their business’s outcomes. We’re different from other organisations because we approach everything we do using our value of ‘play as a team'.

In this role, you will:

• Develop a trusted advisor relationship with customers from C-Suite, to executives and global teams helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle.

• Experience with SaaS business models and enterprise customer needs resulting in quantifiable outcomes.

• Collaborate with the customer and Atlassian Account Team to develop customer Success Plans, including regular check-ins, QBRs (Quarterly Business Reviews), and strategic planning sessions.

• Manage post-sales activity for your customers through relationship-building, product expertise and execution.

• Maintain an understanding of our products and solutions and speak with customers about the most relevant features for their specific requirements.

• Engage with your customers to unlock early and sustained product adoption and success with Atlassian Solutions.

• Mitigate churn through early risk identification, intervention, escalation and mitigation in partnership with your seasoned account team and in particular the Account Associate.

• Be the Voice of the Customer to provide internal feedback on how Atlassian can better serve our enterprise customers.

Your Background

• 5-8 years in Customer Success or account management with a track record managing Enterprise customers with a complex SaaS product portfolio.

• Experience establishing yourself as a trusted advisor with customer partners to guide outcomes.

• Experience using Success Plans to ensure goals are aligned from a business strategy perspective and success metrics are identified.

• Understanding of common Jira and Confluence end-user use cases and ways of working, with an ability to demonstrate those use cases, and understanding of configuration trade-offs.

• Experience making customers feel valued through quality service internally across product, sales, support and marketing to facilitate a seamless customer experience

• Experience balancing a book of business in a customer-facing environment.

• Experience with Gainsight (or similar CRM tool), Salesforce and BI tools such as Tableau

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Role Overview

As the Sr. Manager, Solutions Readiness, you will lead the Technical Enablement Team at Atlassian, driving the development and execution of programs that empower our technical sales pros, and advance our broader field teams in the art & science of solutions selling. Your leadership will ensure that our team possesses the technical expertise, skills, and resources necessary to effectively differentiate and sell Atlassian solutions. This role requires a strategic thinker with a deep understanding of the Atlassian portfolio spanning ITSM, Agile + Dev Ops, & Work Management technologies and a serious passion for enabling others.

In This Role You’ll:

1. Lead a Critical Team: Build best & next practices within technical enablement, testing & learning, then establishing common cadences to meet the advanced needs of our sellers while helping the Technical Enablement Managers grow & thrive

2. Establish Expertise: Cultivate and maintain a comprehensive understanding of Atlassian technologies, products, solutions, and go-to-market (GTM) strategies to lead the team effectively.

3. Drive Cross-Functional Engagement: Proactively collaborate with cross-functional teams to plan and execute enablement strategies, ensuring alignment and successful implementation of scalable programs.

4. Project Manage: Demonstrate strong planning, prioritization, and execution skills to manage multiple projects and anticipate potential challenges, ensuring timely delivery and follow-up.

5. Collaborate with Sales Readiness: Work closely with the Sales Onboarding and Ongoing Readiness teams to ensure cohesive and comprehensive enablement initiatives.

6. Metrics and Improvement: Establish benchmarks, track performance, and report on success metrics, using insights to continually refine and enhance enablement programs.

7. Uphold Atlassian Values: Embody and promote Atlassian's values in all interactions and initiatives, fostering a positive and inclusive team culture.