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Zendesk is looking for an Enterprise Account Executive focused on driving growth in its SaaS offerings through relationship-building and innovative solutions. The role involves acquiring new enterprise customers, optimizing account revenues, and nurturing key relationships to enhance retention and satisfaction. Applicants should have at least eight years of B2B sales experience, a proven sales target history, and strong skills in managing complex sales cycles with C-level executives. Zendesk values diversity and inclusivity in its hiring practices and promotes a hybrid work environment. The company also provides reasonable accommodations for applicants with disabilities.

The Senior Solutions Consultant at Zendesk is responsible for managing the technical and competitive aspects of the sales cycle, focusing on selling to high-level executives and ensuring a strong technical connection between the sales team and prospects. The role requires a combination of sales expertise and technical knowledge, particularly in areas such as AI in customer service and web technologies. Ideal candidates should have over 5 years of presales experience, excellent communication skills, and the ability to develop effective solutions based on client needs. The position is hybrid, allowing for both in-office presence and remote work, and it emphasizes collaboration, learning, and connection. Zendesk promotes diversity and inclusion in the workplace and is committed to providing accommodations for applicants with disabilities.

Zendesk is seeking a skilled Technical Account Manager (TAM) for its UK team, responsible for developing customer strategies to enhance both customer and employee experiences. The TAM will collaborate with various client teams to provide guidance on implementation methodologies, suggest technical solutions, and understand the client's business strategies, without directly performing implementations themselves. This role emphasizes relationship building across different teams within Zendesk and requires strong communication skills as well as expertise in service management and customer experience. The position supports a hybrid work model, allowing team collaboration at the office while also offering flexibility for remote work. Additionally, Zendesk prioritizes inclusivity and is committed to providing equal employment opportunities regardless of various personal characteristics.

The Engagement Manager role at Zendesk involves overseeing implementation projects for customers, primarily in the UK and Ireland, ensuring they exceed expectations while being delivered on time and within budget. Responsibilities include acting as the primary contact for customers, managing risks and potential bottlenecks, providing strategic guidance, and enhancing project delivery methodologies. Successful candidates should have at least three years of project management experience, strong leadership and communication skills, and the ability to manage multiple engagements simultaneously. Preferred qualifications include familiarity with professional services contracts, project management certifications, and proficiency in French. Zendesk promotes a hybrid work environment and is committed to diversity and inclusion in its hiring practices.