Zendesk is seeking a Senior Solutions Consultant who will help bridge customer vision and technical reality, focusing on enhancing human experiences. In this role, the consultant will support the sales process for Mid-Market and Enterprise accounts in South Korea and the APAC region, driving technical sales and ensuring solution selection through strategic design and demonstrations. Key responsibilities include leading discovery sessions, delivering tailored product demonstrations, and implementing customer experience automation and Generative AI solutions. Ideal candidates should have over five years of experience in a related field, native-level fluency in Korean, and business-level English proficiency, along with technical proficiency in Enterprise SaaS and proven sales cycle expertise. Zendesk values diversity and is committed to inclusivity while offering a hybrid work model that supports both remote and in-office collaboration.
