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Sentry provides application monitoring that helps developers fix errors and performance issues before users notice, trusted by over 200,000 organizations and pursuing an AI-native future. This is a 12-month fixed-term European Sales Engineering role, part of an established and growing team that partners with Sales, Customer Success, and Product to guide customers from first technical touchpoint to long-term adoption. Responsibilities include bringing technical expertise to demos, trials, implementations, and tickets; developing best practices and educational content; delivering workshop-level interactions to drive adoption; and collaborating across marketing, engineering, customer success, support, and product, with occasional conference participation. Qualifications include 3+ years as a Sales Engineer or related role, hands-on experience with languages such as JavaScript, Java, Python, Go, etc., SaaS sales experience, strong communication, and desirable familiarity with Open Telemetry and performance monitoring; a BS in Engineering is a plus. Compensation ranges €91,000–€124,000 base with an 80/20 variable component, with potential for conversion to permanent if performance aligns, plus benefits and Sentry’s commitment to equal opportunity and an inclusive, open-source culture with accommodations available.

Sentry is a fast-growing software company that helps developers fix errors and performance issues, trusted by 200,000+ organizations and moving toward an AI-native future. The role is a one-year fixed-term Technical Customer Success Manager (TCSM) intended to onboard customers, maximize value from the Sentry Platform, and identify new growth opportunities, working closely with Account Executives, Sales Engineers, and Engineering. Responsibilities include becoming a Sentry product expert, driving onboarding, adoption, value realization, and retention; defining business and technical objectives with customer stakeholders; acting as a trusted advisor to drive best practices and long-term success; and partnering with the sales team to drive expansions. Qualifications include a technical background with business skills, a BA/BS in CS or related field, 5+ years in customer-facing roles, strong DevOps/app monitoring/cloud-native experience, executive presence, cross-functional collaboration, and a self-driven mindset; bonus qualifications include prior developer/devops experience and knowledge of logs, metrics, and traces. Sentry is an equal opportunity employer committed to diversity and inclusion, provides accommodations for disabilities, and has an Applicant Privacy Policy detailing how applicant data is handled.