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The role seeks professionals with 2–5 years of full-cycle B2B SaaS closing experience, including 1–2 years in mid-market, MEDDPICC proficiency, and the ability to manage high deal volume while pursuing deep, strategic opportunities in a multi-product environment. Candidates should have strong executive communication skills to adapt from LOB champions to VP/C-suite in the same deal, plus AI fluency to boost productivity, research, account planning, and customer engagement, and be proficient with Salesforce, Outreach (or similar), and Gong. The company promises support, connection, and growth, with a global benefits package that typically includes equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, with some location-specific variations. Miro is a visual workspace for innovation, serving over 100 million users and 250,000 companies from co-headquarters in San Francisco and Amsterdam, with more than 1,600 employees across 13 hubs. Miro emphasizes diversity, belonging, and collaboration, aiming to create a welcoming, inclusive environment and protecting applicants' data under its Recruitment Privacy Policy.

- Miro's Demand Marketing team drives enterprise market leadership by collaborating across growth, sales, and customer success to acquire and expand enterprise customers, supplementing product-led growth with B2B marketing tactics. - The Senior Regional Marketing Manager for AMER will design and execute a localized North America marketing strategy, drive pipeline and revenue, and collaborate closely with Sales, Customer Success, Product Marketing, and other marketing teams. - Responsibilities include building and executing regional programs (events, ABM, field programs), aligning with sales and partners, leveraging digital tactics, and regularly reporting on metrics, ROI, and pipeline while owning the regional budget. - Requirements are 7+ years of B2B SaaS marketing, a proven full-funnel campaign track record, deep AMER B2B knowledge, CRM/MA proficiency, strong cross-functional collaboration and project management, decisiveness in ambiguity, and an AI-first mindset with demonstrated AI usage. - The role offers benefits and location-specific salary ranges (San Francisco: $152,000–$228,000; New York: $144,000–$216,000) along with Miro’s emphasis on diversity, inclusion, and a recruitment privacy policy.

The Professional Services organization at Miro focuses on helping Enterprise customers achieve exceptional outcomes through the Innovation Workspace, pairing strategic advisors, implementation experts, and forward deployed consultants to transform collaboration and innovation with agentic AI on Miro’s platform. As a Forward Deployed Consultant, Manufacturing, you will apply AI solutions to transform and automate core operating processes for leading industrial enterprises, directly engaging C-level executives to identify high-impact opportunities, build and test enterprise-grade AI on their data and systems, and drive measurable business outcomes at the intersection of strategy, operations, and technology. You’ll pair with an Account Executive, lead Manufacturing-specific depth, run Validation Sprints—from scoping to charter to end-to-end delivery—rebuilding five workflows (NPD/gate, quality/CI, portfolio/program, operations/launch readiness, and process development/transformation) using Miro’s AI Workflows, prototypes, and API/ERP/PLM/MES integrations. You will turn Sprint outcomes into a business value story with ROI and KPI baselines, co-create the partnership proposal and commercial approach, and define the post-sale Professional Services scope while sharing learnings internally and externally. The role requires 8+ years in top-tier consulting or enterprise transformation with deep manufacturing process knowledge (NPI, APQP, quality systems, S&OP, lean), fluency with ERP/PLM/MES/quality ecosystems, strong GenAI and technical skills, a finance-friendly ROI storytelling ability, boardroom and plant room comfort, self-direction, and up to 40% travel; benefits include equity, wellbeing support, equipment allowance, and an annual Learning & Development stipend within a diverse, inclusive culture at Miro.

Miro is inviting expressions of interest for SMB and Commercial Account Executive roles, noting the pipeline is future-focused though some openings may be live now, and applicants should check the careers page while joining a talent community for this team. They review every profile, may flag candidates for potential future matches, start with a casual recruiter chat if there’s a fit, and will not begin a formal multi-stage interview until a role is officially open, keeping the pool active for new headcount. SMB AEs handle 1–500 employee targets in a high-volume, fast-cycle environment, while Commercial AEs handle 500–3,000 employee accounts with deeper, multi-stakeholder deals and a broader strategic process. In both roles you own the full sales cycle from prospecting to close, generate and manage pipeline, apply MEDDPICC and Command of the Message for value-led discovery, pursue net-new logos with expansion signals, forecast in Salesforce, and collaborate across Renewals, CS, Marketing, and Solution Engineering/Value Advisory as appropriate. Required qualifications include MEDDPICC and Command of the Message, high-velocity prioritization and adaptability, Salesforce plus Outreach and Gong, and AI fluency; SMB requires 1–4 years of SaaS/B2B sales with some full-cycle closing, while Commercial requires 2–5 years with mid-market experience, and the benefits include equity, wellbeing support, a WFH equipment allowance, a Learning & Development stipend, along with Miro’s commitment to diversity and belonging and a Recruitment Privacy Policy.

Miro invites expressions of interest for future opportunities with its Enterprise and Strategic teams, notes that some related openings may be live now, and directs candidates to the careers page for current roles while joining this team’s talent community; the process includes profile reviews, casual introductory chats if there’s a potential match, and no formal multi-stage interviews until a role is officially open, with the pool kept active and prioritized for new headcounts. The Enterprise and Strategic teams are central to Miro’s evolution from a collaboration product to an AI-powered innovation workspace; Enterprise AEs work with large organizations (3,000–15,000 employees) and Strategic AEs manage a portfolio of Fortune 500/Global 2000 accounts, with multi-threaded, multi-year deals, in tightly coordinated PODs with Solution Engineering, Customer Success, Value Advisory, Professional Services, and executive leadership. In this role you’ll own a named account territory or portfolio (Enterprise: net-new logos and growth; Strategic: deep account strategies across 3–10 global enterprise customers) and run complex, multi-threaded sales cycles, map stakeholders, build champions, create irrefutable business cases tied to initiatives and outcomes, and drive expansion through high-value workflows. You’ll connect Miro’s platform to measurable customer outcomes, build executive alignment, and lead cross-functional teams to win, while creating and managing a strategic pipeline and forecasting with MEDDPICC and value selling. What you’ll need includes expert-level MEDDPICC, strong executive presence across technical and business personas, deep account planning, cross-functional deal leadership, and AI fluency; Enterprise requires 5+ years of B2B SaaS sales with ARR closes of $50k–$100k+ and 3–12 month cycles, while Strategic requires 10+ years of SaaS sales experience with Fortune 500/Global 2000 exposure and $250k–$1M+ opportunities; the package includes equity, wellbeing benefits, a WFH equipment allowance, an L&D stipend, and a diverse, collaborative culture, with Miro’s Recruitment Privacy Policy guiding personal data handling.

Miro is hiring a Senior Threat Detection & Intelligence Engineer who will operate at the intersection of threat intelligence, detection engineering, and incident investigation, turning messy signals into clear attacker narratives. The role sits in the Cloud Security & Detection & Response (CSDR) team, which focuses on translating external threat intel into actionable detections, building high-fidelity detections for cloud and SaaS, leading investigations, and driving security by design with engineering. Responsibilities include tracking emerging threats relevant to cloud/SaaS, designing context-aware detections across cloud, identity, and application layers, leading end-to-end investigations, guiding incident response, and collaborating with engineering to raise security maturity. Requirements include 5–7 years in security with 2+ years in threat detection/intelligence/investigations, cloud-native SaaS experience (AWS preferred), strong investigation skills, Python automation, SQL querying, familiarity with cloud telemetry and IaC, and the ability to translate risk into business terms. The role offers opportunities to shape how threat intelligence is used, work on real attacker behavior, room to experiment with detection capabilities, close collaboration with engineers who value security as an engineering problem, and benefits such as equity, wellbeing support, equipment allowance, and a Learning & Development stipend, within Miro’s commitment to diversity and inclusion.

The Professional Services team at Miro seeks a GTM Lead/GM of Fashion who will report to the Head of Professional Services and work cross-functionally with Product, Engineering, Marketing, and GTM to build Miro’s new fashion vertical from the ground up. You will own the strategy, go-to-market, and commercial success of Miro for Fashion, creating specialized workflows and solutions across design, planning, production, merchandising, marketing, and retail to demonstrate how Miro fits fashion businesses and prove the model deal by deal. Your responsibilities include defining zero-to-one fashion workflows, identifying use cases, targeting accounts and buying committees, carrying early deals, partnering with GTM, Product, and Engineering on roadmap decisions, representing Miro for Fashion at events, and building the team and operating rhythm as the vertical scales. Non-negotiable requirements include deep fashion experience, end-to-end season experience, hands-on use of digital tools to solve seasonal problems, and comfort selling; strongly preferred are enterprise sales experience, ability to map buying committees, presence in industry conversations, and a leadership style that builds trust and acts without a rigid playbook. What’s in it for you includes equity and benefits, location-based salary ranges for LA, SF, and NY, a supportive, diverse culture at Miro, and information about Miro's mission, collaboration, and diversity/inclusion, along with the Recruitment Privacy Policy.

The GTM Lead for Manufacturing will help build Miro’s new Manufacturing vertical from the ground up, reporting to the Head of Professional Services and partnering with Product, Engineering, Marketing, and other GTM teams. The role owns the zero-to-one development of dedicated manufacturing solutions—turning Miro’s existing manufacturing footprint into a defined, scalable business and guiding the model deal-by-deal, including identifying use cases and translating them into a product and sales narrative. You’ll identify target accounts, map champions and buying committees, drive early deals, align GTM with the industry, collaborate with Product and Engineering on roadmap decisions, and represent Miro externally at events and in analyst ecosystems while building the team as the vertical scales. Requirements include 10+ years in manufacturing operations and consulting (3–4 years at Engagement Manager/Associate Partner level), manufacturing-operator experience, bilingual abilities for plant-floor and ROI conversations, and senior VP-level relationships, with a preference for hands-on prototyping in Miro and enterprise sales experience. What’s in it for you: equity and benefits, a learning stipend, a WFH equipment allowance, location-based salary ranges for LA, SF, and NY, and a culture that emphasizes diversity, inclusion, and collaboration.

Miro's Customer Support team aims to help customers quickly solve problems so they can continue innovating, with the AMER group based primarily in Austin and operating in a hybrid model (2 days per week in the hub) while staying flexible for a global team. The Manager, Customer Support AMER will lead the regional Tier 2 and Tier 3 teams and oversee Tier 1 outsourced support for AMER time zones, reporting to the Global Head of Customer Support and collaborating with leaders in EMEA, JPAC, and the Support Excellence group. Responsibilities include building a high-performing mixed team, driving key metrics (CSAT, QA, SLA, AHT, backlog), managing escalations, partnering with Customer Success, Sales, and Professional Services on strategic accounts, and coordinating with Tier 4 escalation and cross-functional teams to improve the customer experience. Requirements include 5+ years in customer-facing tech roles, 2+ years of people management, experience with outsourced/BPO support, strong data-driven decision-making, coaching, servant leadership, and cross-functional collaboration, with Portuguese or Spanish proficiency being a plus. The role offers a global benefits package (equity, wellbeing, WFH equipment, and L&D stipend) and aligns with Miro's commitment to belonging, diversity, and inclusion as it aims to empower teams to create the next big thing.

The CSM team is part of Customer Experience and works with Enterprise customers to drive adoption, retention, and expansion of Miro’s platform. The role is a strategic Global Customer Success Leader responsible for building and coaching the Americas and Japan/Apac teams, partnering with sales, services, and cross-functional leaders, developing executive relationships with large customers, and personally engaging with 10K+ employee accounts. Responsibilities include coaching teams, improving customer lifetime value through higher product adoption, health scores, satisfaction, retention and expansion, and participating in revenue and health forecasting while delivering a best-in-class customer experience. Requirements include 10+ years in strategic or enterprise CS or account management leadership with a track record of meeting targets, 7+ years leading CS/AM teams at a high-growth B2B SaaS company, experience hiring and enabling CSMs, strong cross-functional communication, and a solid understanding of AI, Enterprise SaaS, and collaboration technology. Benefits and about Miro: global benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend; Miro emphasizes diversity, belonging, and an inclusive culture, and provides information about the company’s mission and life at Miro.