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This role is for a Technical Account Manager in Miro's Professional Services in EMEA, reporting to the EMEA + JAPAC lead, and designed to be a strategic partner for enterprise TAM customers while collaborating with the PS team, Product, and Customer Success. You’ll pioneer how we deliver TAM services using Miro’s AI capabilities, guiding enterprise customers through innovation workflows and building integration strategies that make Miro indispensable. Responsibilities include redesigning AI-driven business workflows across the full innovation cycle (discovery through delivery), integrating with Miro’s REST APIs, API WebSDK, and MCP, owning the technical health of accounts, and scaling adoption by coaching internal champions and Centers of Excellence. You’ll partner with Customer Success Managers to run Quarterly Business Reviews, translate platform data into strategic insights, and act as the strategic technical partner for TAM customers with end-to-end ownership. Requirements include 5+ years in enterprise SaaS customer-facing roles, hands-on experience with AI tools and prompt engineering, strong API/integration fluency, a proven track record of workflow optimization and change management, and a proactive, data-driven mindset; the role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, plus a commitment to diversity and inclusion.

You will join Miro’s Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, in a newly created role focused on advanced consulting with AI-driven delivery and cross-functional collaboration with the PS team, Product, and Customer Success. You’ll be the first to pioneer how TAM services are delivered using Miro’s AI capabilities, guiding enterprise customers through innovation workflows, building integration strategies, and turning Miro into an indispensable part of their teams. Responsibilities include redesigning AI-driven workflows across the full innovation cycle, enabling integrations via Miro’s REST APIs, WebSDK, and MCP, owning the technical health of accounts, scaling adoption, coaching internal champions and Centers of Excellence, and partnering with Customer Success Managers to run quarterly business reviews and demonstrate business impact. Requirements include 5+ years in enterprise SaaS consulting/TAM roles, hands-on experience with AI tools and prompt engineering, strong API/integration fluency, a track record of workflow optimization and large-scale change management, and the ability to facilitate executive-level discussions with an ownership mindset. What’s in it for you: global benefits including equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse and collaborative environment that aligns with Miro’s mission to empower teams and foster belonging and inclusion.

You’ll join Miro’s Professional Services team as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, and act as a strategic partner to enterprise customers who pay for TAM services, collaborating with Product, PS, and Customer Success with a focus on AI-driven delivery. This newly created role is designed to fill a real gap by pioneering how TAM services are delivered using Miro’s AI capabilities, feeding insights back to the team and helping enterprises redesign how they work, guide innovation workflows, build integration strategies, and make Miro indispensable. What you’ll do includes redesigning and optimizing AI-driven workflows across the full innovation cycle, supporting customers’ integrations with REST APIs, WebSDK, and MCP, owning the technical health of accounts, and building adoption by coaching internal champions and Centers of Excellence; you’ll also partner with CSMs for Quarterly Business Reviews and act as the strategic technical partner for TAM-paying customers. You’ll need 5+ years in consulting, TAM, forward deployed engineering, or similar enterprise SaaS roles; hands-on experience with AI tools, prompt engineering, and agentic workflows; strong technical fluency with APIs and enterprise IT ecosystems; a track record of driving workflow optimization and platform adoption at scale, managing change; and the ability to leverage platform analytics for executive-level workshops with a proactive, ownership-driven mindset. The role offers global benefits (equity, wellbeing benefit, equipment allowance, and an annual L&D stipend), a diverse and collaborative culture, and Miro’s mission to empower teams to create the next big thing, with location-specific benefits and the Recruitment Privacy Policy available on the benefits board.

Join Miro's Professional Services as a Technical Account Manager (TAM) in EMEA, reporting to the EMEA + JAPAC lead, to be a strategic partner to enterprise TAM customers through AI-driven consulting. You’ll pioneer delivering TAM services with Miro’s AI capabilities, guiding enterprise customers to redesign workflows, build durable integration strategies, and make Miro indispensable to their teams. You’ll own the technical health of customer accounts, drive platform adoption and organizational change, empower internal champions, and partner with Customer Success to run Quarterly Business Reviews that translate data into strategy and business impact. Requirements include 5+ years in consulting, technical account management, forward deployed engineering, or similar enterprise SaaS roles, hands-on experience with AI tools and prompt engineering, strong API/integration fluency, a track record of workflow optimization and change management, and the ability to facilitate executive-level conversations. What’s in it for you is a global benefits package (equity, wellbeing, WFH equipment allowance, and an L&D stipend) and joining a diverse, inclusive culture at Miro, a leading visual workspace for teams to innovate.

You will join Miro’s Professional Services as a Technical Account Manager for the EMEA region, reporting to the EMEA + JAPAC lead, with a focus on strategic, AI‑driven delivery for enterprise TAM engagements. The role is to pioneer how TAM services are delivered using Miro’s AI, guiding enterprise customers through innovation workflows, building integration strategies, and turning Miro into an indispensable part of their teams’ daily work. You’ll redesign AI‑driven workflows across the full innovation cycle, support integrations via REST APIs, WebSDK, and MCP, monitor platform health to deepen adoption, coach internal champions, and partner with Customer Success to drive quarterly business reviews and measurable business impact. Requirements include 5+ years in enterprise SaaS customer‑facing tech roles, hands‑on experience with AI tools and prompt engineering, strong fluency with APIs and integrations, a track record of leading workflow optimization and large‑scale change, data‑driven decision making, and a proactive ownership mindset. Benefits include equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, and Miro emphasizes a diverse, inclusive, global culture as it serves a large, distributed user base across multiple hubs.

You will join Miro's Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, and act as a strategic partner to enterprise TAM customers while collaborating with Product, PS, and Customer Success. This newly created role focuses on advanced consulting with an emphasis on AI-driven delivery, pioneering how TAM services are delivered using Miro’s AI capabilities and feeding insights back to the wider team. You’ll redesign and optimize AI-driven workflows across the full innovation cycle, support integrations with REST APIs, WebSDK, and MCP, own the technical health of customer accounts, scale adoption, coach internal champions, and lead change management to make Miro indispensable to their work. You’ll act as the strategic technical partner for TAM-paying customers, owning outcomes end-to-end, anticipating needs, and working with Customer Success Managers to run Quarterly Business Reviews that translate platform data into strategy; requirements include 5+ years in enterprise SaaS customer-facing roles, hands-on experience with AI tools, prompt engineering, and agentic workflows, strong API/integration fluency, and a track record of driving large-scale adoption and organizational change. Benefits include equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with a diverse, collaborative culture; Miro is a global visual workspace used by 100M+ users and 250,000 companies, committed to belonging and inclusion and governed by a Recruitment Privacy Policy.

You’ll join Miro's Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, in a newly created role designed to bring advanced AI‑driven consulting to enterprise customers who pay for TAM services. You’ll pioneer how TAM is delivered by leveraging Miro’s AI capabilities, guiding customers through innovation workflows, building durable integration strategies, and turning Miro into a tool teams can’t imagine working without. You’ll own the technical health of customer accounts, monitor platform engagement, deepen adoption, build internal champions, and drive the organizational change needed to make Miro a strategic part of how they innovate. You’ll partner with Customer Success Managers for Quarterly Business Reviews, translate platform data into actionable insights, and act as the strategic technical partner end-to-end for TAM customers. Requirements include 5+ years in enterprise SaaS consulting or similar, hands-on AI tooling and prompt engineering, strong API/integration fluency, a track record of scaling adoption and change across large organizations, and a proactive, ownership‑driven mindset.

The position is a newly created Technical Account Manager role in Miro’s Professional Services for EMEA, reporting to the EMEA + JAPAC lead, designed to be a strategic partner to enterprise TAM customers and share learnings across teams. You’ll pioneer delivering TAM services using Miro’s AI capabilities, guiding enterprises to redesign AI-driven workflows and build integrations with Miro’s REST APIs, WebSDK, and MCP to drive real business value. You’ll own the technical health of customer accounts, drive platform adoption, coach internal champions and Centers of Excellence, lead change management to make Miro a core part of innovation, and partner with Customer Success to run Quarterly Business Reviews that translate data into strategy and impact. Requirements include 5+ years in enterprise SaaS customer-facing technical roles, hands-on experience with AI tools and prompt engineering, strong API/integration fluency, a track record of scaling adoption and managing large-scale organizational change, and the ability to facilitate executive-level discussions using platform analytics. The role offers global benefits (equity, wellbeing, equipment allowance, and an L&D stipend) and reflects Miro’s diverse, inclusive culture, as the company continues to empower teams to create the next big thing across a broad, global user base.

You’ll join Miro’s Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, partnering with enterprise customers who pay for TAM services and collaborating with Product and Customer Success. The role is newly created to bring advanced consulting with a sharp focus on AI-driven delivery, pioneering TAM delivery with Miro’s AI capabilities and feeding insights to the broader team. You’ll redesign and optimize AI-driven workflows across the full innovation cycle, support integrations with Miro’s REST APIs, WebSDK, and MCP, own the technical health of customer accounts, and build adoption by coaching internal champions and managing organizational change. You’ll work with CS to run Quarterly Business Reviews, turn platform data into strategic insights, and act as the strategic technical partner for TAM customers, owning outcomes end-to-end and anticipating needs. Requirements include 5+ years in enterprise SaaS customer-facing technical roles, hands-on AI/tools experience, strong API/integration fluency, a track record of driving adoption and change at scale, data-informed decision making, and a proactive ownership mindset; benefits include equity, wellbeing, equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive culture at Miro.

- You will join Miro's Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, with a mission to be strategic partners to enterprise TAM customers and collaborate with Product and Customer Success. - The role is newly created to bring advanced consulting with a sharp focus on AI-driven delivery and to pioneer how TAM services are delivered using Miro's AI capabilities, feeding these insights back to the team. - You’ll redesign AI-driven workflows across the full innovation cycle, support integrations via REST APIs, WebSDK, and MCP, own the technical health of accounts, build adoption, and lead change management including quarterly business reviews with Customer Success. - Requirements include 5+ years in relevant enterprise SaaS customer-facing roles, hands-on experience with AI tooling and prompt engineering, strong API/integration fluency, a track record of driving platform adoption at scale, and the ability to facilitate executive-level discussions with data-driven insights. - The role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse, inclusive culture that emphasizes belonging and collaboration at Miro.

The AI Platform team at Miro builds the internal platform, tooling, and APIs to enable product teams to seamlessly integrate and scale AI features, providing a robust foundation for AI innovation across millions of users. As a Backend Engineer, you design, develop, and maintain backend services for model training, inference, and experimentation, build tooling for reliability and speed, and create scalable data pipelines. You’ll contribute to architecture decisions, drive ML Ops and CI/CD practices, maintain high code quality, and help shape Miro’s AI strategy. Requirements include 4+ years of backend experience with Python/Java/Kotlin, experience designing scalable services, familiarity with AI providers, and a product-focused, collaborative mindset. Miro offers equity and wellbeing benefits, a learning stipend, and emphasizes a diverse, inclusive culture; personal data used in recruitment is handled per its Recruitment Privacy Policy.

Miro’s Team mission is to empower go-to-market teams and customers with strategic AI-enabled consulting to drive adoption, scale innovation, and deliver measurable business value, while the team’s vision is to be Miro’s strategic edge that turns customers’ vision into velocity. The AI Technical Architect role will support strategic customers in designing and deploying cutting-edge AI solutions that elevate collaboration and drive business outcomes, acting as a trusted advisor and technical lead on AI use cases from intelligent agents to workflow automation. You’ll guide customers through onboarding and implementation of AI solutions, leading discovery, design, and hands-on configuration of AI-powered features, and bridge Customer Success, Product, and Engineering to shape how AI transforms collaboration at scale across the customer’s broader tech ecosystem. Responsibilities also include leading technical setup and change management for Miro’s AI features and integrations with other AI or automation platforms (e.g., Zapier, Workato, OpenAI, Azure OpenAI, LangChain), collaborating with Product and Engineering to influence the roadmap, and enabling onboarding, adoption, and retention through enablement sessions and scalable assets. Required qualifications and skills include 6+ years in technical consulting or solution architecture with customer-facing responsibilities; hands-on AI experience (LLMs, prompt engineering, and agent frameworks); familiarity with AI tooling and APIs and enterprise SaaS integrations; knowledge of REST APIs and low-code/no-code automation; excellent facilitation and communication; strategic, experimental mindset; knowledge of enterprise AI safety and data privacy; plus curiosity and empathy; and a benefits package including equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations.

The AI Platform team at Miro builds the internal platform, tooling, and APIs to enable product teams to seamlessly integrate and scale AI, providing a robust foundation for innovation. The Backend Engineer role focuses on designing, developing, and maintaining backend services for model training, inference, and experimentation, building scalable data pipelines, and contributing to architecture decisions for performance and maintainability. Requirements include 4+ years of backend experience with Python, Java, or Kotlin, experience building scalable services, familiarity with AI providers (e.g., AWS Bedrock, OpenAI, Anthropic), and proficiency in CI/CD, observability, test automation, and ML Ops, plus a collaborative, product-minded approach. The role offers equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and location-specific variations, with a diverse team and opportunities for growth. Miro is a visual workspace for distributed teams with over 100M users and 250,000 companies, 1,600+ employees across 13 hubs, emphasizing collaboration, belonging, and inclusion, and notes a Recruitment Privacy Policy for applicants.

- The team’s mission is to empower Miro’s go-to-market teams and customers with strategic AI consulting that drives adoption, scales innovation, and delivers measurable business value, making Miro the strategic edge that turns customers’ vision into velocity. - The AI Technical Architect role is to support strategic customers in designing and deploying cutting-edge AI solutions within Miro, serving as a trusted advisor and technical lead on AI use cases from intelligent agents to workflow automation and guiding onboarding and implementation of AI features. - Responsibilities include leading discovery sessions for AI use cases and data sources, designing and implementing AI-driven solutions (templates, agents, summarisation tools, and custom GPT integrations), advising on data privacy, compliance, and API usage, guiding technical setup and change management for integrations with platforms like Zapier, OpenAI, Azure OpenAI, LangChain, and collaborating with Product, Engineering, CS, and Account teams to influence the roadmap and enable scalable adoption. - Requirements include 6+ years in technical consulting/solution architecture or professional services with customer-facing duties, hands-on experience with LLMs, prompt engineering, and agent frameworks (AutoGPT, LangChain, CrewAI, RAG), familiarity with AI tooling and APIs (OpenAI, Hugging Face, Vertex AI), REST APIs, and exposure to low-code/no-code automation, plus excellent facilitation, clear communication, strategic curiosity, and a focus on enterprise AI safety and data privacy. - The role comes with global benefits (equity, wellbeing, equipment allowance, Learning & Development stipend), a diverse and inclusive culture, location-specific benefits, and information on Miro’s mission and recruitment privacy as part of the broader company context.

The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to integrate and scale AI, establishing a robust technical foundation for AI innovation across tens of millions of users. As a Backend Engineer, you’ll design, develop, and maintain backend services for model training, inference, and experimentation, create tooling to improve reliability and speed, contribute to scalable architecture, and build data pipelines powering AI insights. Requirements include 4+ years of backend experience, proficiency in Python, Java, or Kotlin, experience designing scalable services, familiarity with AI providers (AWS Bedrock, OpenAI, Anthropic), and strong practices in CI/CD, observability, test automation, plus ML Ops and AI/ML concepts. The role offers equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, with location-specific differences, and recruiter contact LI-JR1. Miro is a visual workspace for distributed teams serving over 100 million users and 250,000 companies, with 1,600+ employees across 13 hubs, emphasizing diversity, belonging, collaboration, and a mission to empower teams to create the next big thing.

Miro is hiring an AI Technical Architect to support strategic customers by designing and deploying cutting-edge AI solutions within the platform, serving as a trusted advisor and technical lead to accelerate collaboration and deliver measurable business value. You will lead discovery sessions to identify AI use cases and data sources, design and implement AI-driven features (including intelligent templates, agents, summarisation tools, and custom GPT integrations), and guide customers through technical setup, change management, and governance for AI features and integrations with tools like Zapier, Workato, OpenAI, Azure OpenAI, and LangChain. The role also involves collaborating with Product and Engineering to influence the roadmap, partnering with Customer Success and Account Managers to ensure onboarding, adoption, and retention of AI use cases, and delivering enablement sessions and scalable documentation. Requirements include 6+ years in technical consulting or solution architecture with customer-facing responsibilities, hands-on experience designing or implementing AI solutions (LLMs, prompt engineering, and agent frameworks such as LangChain, CrewAI, AutoGPT), familiarity with AI tooling and APIs (OpenAI, Hugging Face, Vertex AI), REST APIs, and low-code/no-code platforms, excellent facilitation and communication skills, and a strategic, customer-focused mindset with knowledge of enterprise AI safety and data privacy. Miro offers benefits like equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse, inclusive culture and a mission to empower teams, while noting the recruitment privacy policy.

The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to integrate and scale AI use cases, creating a robust foundation for AI innovation. The Backend Engineer role involves designing, building, and scaling the core services that power AI across Miro, supporting tens of millions of users and enabling experimentation and fast, responsible AI feature deployment. You’ll design and maintain backend services for model training and inference, develop tooling for reliability and speed of AI development, contribute to scalable architecture, build data pipelines, and maintain high code quality. They require 4+ years of backend experience, proficiency in Python/Java/Kotlin, experience designing scalable services, familiarity with AI providers, and practices like CI/CD, observability, and ML Ops, plus a product mindset. The role offers benefits like equity, wellbeing, equipment allowance, and an L&D stipend, within a diverse, collaborative culture at Miro that emphasizes belonging and inclusion, along with a note that recruitment privacy policy applies.

The team's mission is to empower Miro's go-to-market teams and customers with strategic AI consulting to drive adoption, scale innovation, and deliver measurable business value, while the vision is to be Miro's strategic edge turning customers' vision into velocity. The AI Technical Architect will support strategic customers in designing and deploying cutting-edge AI solutions within Miro, acting as a trusted advisor and technical lead for AI use cases from intelligent agents to workflow automation, guiding onboarding and implementation across discovery, design, and hands-on configuration. Responsibilities include leading AI-focused discovery, designing and implementing AI-powered features (templates, agents, summarisation tools, custom GPT integrations), advising on architecture (privacy, compliance, API usage, model performance), guiding technical setup and change management for Miro's AI features and integrations, and collaborating with Product and Engineering to influence the roadmap. Requirements include 6+ years in technical consulting/solution architecture with customer-facing responsibilities, hands-on AI solution experience with LLMs, prompt engineering, and agent frameworks, strong familiarity with AI tooling/APIs (OpenAI, HuggingFace, Vertex AI), experience with LangChain/CrewAI/AutoGPT, REST APIs and low-code/no-code automation, excellent facilitation and communication skills, a strategic, experimental mindset, knowledge of enterprise AI safety and data privacy, and experience integrating AI into enterprise SaaS. What’s in it for you includes a global benefits package with equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, along with a diverse team; about Miro, a visual workspace for innovation serving 100M+ users, with a culture that emphasizes belonging, collaboration, and inclusion, and information about recruitment privacy.

The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to integrate and scale AI use cases, providing a robust foundation for responsible AI innovation. The Backend Engineer role involves designing, developing, and maintaining backend services for model training, inference, and experimentation, building tooling for reliability and speed, and creating data pipelines to power AI insights at scale. Requirements include 4+ years of backend experience, proficiency in Python/Java/Kotlin, experience with scalable services, familiarity with major AI providers, and ML Ops, CI/CD, and observability practices, along with a product-focused mindset. The role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an Learning & Development stipend, within a diverse and collaborative environment with location-specific variations. About Miro: a visual workspace used by over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, with 1,600+ employees across 13 hubs, prioritizing belonging, inclusion, and collaboration, and noting a Recruitment Privacy Policy.

Our team’s mission is to empower Miro’s go-to-market teams and customers with strategic AI consulting that drives adoption, scales innovation, and delivers measurable business value, making Miro the strategic edge that turns customers’ vision into velocity. The AI Technical Architect role at Miro is to support strategic customers in designing and deploying cutting-edge AI solutions that elevate collaboration and business outcomes, acting as a trusted advisor and technical lead for AI use cases—from intelligent agents to workflow automation—and guiding onboarding and implementation. You’ll lead discovery sessions, design and implement AI-driven features (templates, agents, summarisation tools, and custom GPT integrations), advise on architecture (privacy, compliance, API usage, model performance), bridge Customer Success, Product, and Engineering to shape AI strategy, and enable customers through workshops and scalable documentation. Requirements include 6+ years in technical consulting/solution architecture, hands-on AI solution experience with LLMs/prompts/agents, familiarity with AI tools and APIs, experience building AI agents/workflows with LangChain/CrewAI/AutoGPT, REST APIs and low-code/no-code automation knowledge, excellent communication, strategic and privacy/safety mindset, and empathy toward customer needs. What’s in it for you: a global benefits package with equity, wellbeing, equipment allowance, and an L&D stipend; a diverse, collaborative culture; and the chance to impact a fast-growing, inclusive company with a focus on innovation, while Miro emphasizes belonging and recruitment privacy.

The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to integrate and scale AI features, establishing a robust technical foundation for AI innovation across tens of millions of users. As a Backend Engineer, you'll design, develop, and maintain backend services that support model training, inference, and experimentation, and build data pipelines and tooling to accelerate AI development across Miro. Requirements include 4+ years of backend experience, proficiency with Python, Java or Kotlin, experience designing scalable services, familiarity with AI providers (AWS Bedrock, OpenAI, Anthropic, etc.), and ML Ops, plus CI/CD, observability, and test automation. The role offers equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse, collaborative global team serving over 100M users and 1,600+ employees. Miro emphasizes belonging and inclusion across cultures, a product-led environment, and invites applicants to learn more about life at Miro, while noting the Recruitment Privacy Policy.

Miro is hiring an AI Technical Architect to support strategic customers in designing and deploying cutting-edge AI solutions that elevate collaboration and drive business outcomes, serving as a trusted advisor and technical lead on AI use cases from intelligent agents to workflow automation. The role involves guiding customers through onboarding and implementation, overseeing discovery, design, and hands-on configuration of AI-powered features, and shaping how AI transforms collaboration at scale across the customer’s tech ecosystem. You’ll lead customer discovery on AI use cases, data sources, constraints, and automation opportunities; design and implement AI-driven solutions in Miro (e.g., intelligent templates, agents, summarization tools, and custom GPT integrations); and facilitate integration with platforms like Zapier, Workato, OpenAI, Azure OpenAI, and LangChain, while ensuring data privacy and model performance. You’ll collaborate with Product and Engineering to influence the roadmap, work with Customer Success and Account Managers for onboarding, adoption, and retention, run enablement sessions, and contribute to documentation and scalable assets for repeatable AI engagements. Requirements include 6+ years in technical consulting/solution architecture, hands-on AI design/implementation with LLMs and agent frameworks, familiarity with AI tooling/APIs, strong communication, a strategic, experimental mindset, knowledge of enterprise AI safety and data privacy, and experience integrating AI into enterprise SaaS; the role offers benefits such as equity, wellbeing support, an equipment allowance, and an L&D stipend within a diverse, inclusive Miro culture.

The AI Platform team at Miro builds the internal platform, tooling, and APIs to enable AI use cases across product teams and aims to establish a robust foundation for scalable, responsible AI innovation. The Backend Engineer role focuses on designing and maintaining backend services for model training, inference, and experimentation, creating tooling to improve reliability and speed, and building data pipelines to power AI insights. Qualifications include 4+ years of backend experience, proficiency in Python, Java, or Kotlin, experience designing scalable services, familiarity with AI providers (AWS Bedrock, OpenAI, Anthropic), and ML Ops, CI/CD, observability, and automation skills, plus a product-minded approach. Benefits include equity, wellbeing support, a WFH equipment allowance, an annual Learning & Development stipend, with location-specific variations, and a diverse, collaborative culture. About Miro: a visual workspace for distributed teams with 100M+ users and 250,000 companies, 1,600+ employees, a focus on belonging and inclusion, and a Recruitment Privacy Policy for applicants.

The team provides strategic AI consulting to Miro’s go-to-market teams and customers to drive adoption, scale innovation, and deliver measurable business value, with a vision of turning customers’ vision into velocity. The AI Technical Architect will be a trusted advisor and technical lead for strategic customers, guiding onboarding and the design and deployment of AI-powered features (templates, agents, summarization tools, and GPT integrations) and aligning CS, Product, and Engineering to transform collaboration at scale. Key responsibilities include leading AI discovery sessions, designing and implementing AI solutions in Miro, ensuring data privacy/compliance and model performance, guiding technical setup and change management, and partnering to influence the product roadmap while enabling adoption and producing scalable assets. Requirements include 6+ years in technical consulting/solution architecture, hands-on AI experience with LLMs, prompt engineering, and agent frameworks; familiarity with AI tooling/APIs and integration in workflows; experience with LangChain, CrewAI, AutoGPT, REST APIs, and low-code platforms; plus strong communication, strategic mindset, AI safety/privacy knowledge, and customer empathy. Perks include equity, wellbeing benefits, equipment allowance, and an annual Learning & Development stipend, within a diverse and inclusive culture, with Miro's mission to empower teams to create the next big thing.

The AI Platform team at Miro drives the company’s AI-powered product vision by building the internal platform, tooling, and APIs that enable product teams to integrate and scale AI use cases. As a Backend Engineer on this team, you’ll help design and scale the core infrastructure for building, deploying, and serving AI/ML capabilities for tens of millions of users and create internal tools and data pipelines for AI features. Your responsibilities include designing and maintaining backend services for training and inference, building tooling to improve reliability and speed of AI development, contributing to scalable architecture, and maintaining code quality with testing and automation. Requirements include 4+ years of backend experience, proficiency in Python, Java, or Kotlin, experience building scalable services, familiarity with AI providers (e.g., AWS Bedrock, OpenAI, Anthropic), and ML Ops/CI-CD/observability skills. Miro offers benefits such as equity, a wellbeing stipend, equipment allowance, and an L&D stipend, plus a diverse, inclusive culture with location-specific details and a recruitment privacy policy.

The team's mission is to empower Miro’s go-to-market teams and customers with strategic consulting to drive adoption, scale innovation, and deliver measurable business value, and its vision is to be Miro’s strategic edge, turning customers’ vision into velocity. The AI Technical Architect role supports strategic customers in designing and deploying cutting-edge AI solutions that elevate collaboration and business outcomes, serving as a trusted advisor and technical lead on AI use cases from intelligent agents to workflow automation and guiding onboarding and implementation. You will lead customer discovery sessions on AI use cases, data sources, technical constraints, and automation opportunities; design and implement AI-driven solutions in Miro (intelligent templates, agents, summarisation tools, and custom GPT integrations); act as an advisor on AI solution architecture, including data privacy, API usage, and model performance monitoring; guide technical setup and change management for Miro’s AI features and integrations with other platforms; collaborate with Product and Engineering to influence the roadmap and with Customer Success and Account Managers to ensure onboarding, adoption, and retention. Required qualifications include 6+ years in technical consulting/solution architecture with customer-facing responsibilities; hands-on experience designing or implementing AI solutions with LLMs, prompt engineering, and agent frameworks; familiarity with AI tooling and APIs (OpenAI, Hugging Face, Vertex AI) and REST APIs; experience with LangChain, CrewAI, or AutoGPT; knowledge of low-code/no-code platforms; strong facilitation and communication; strategic, experimentation-driven mindset; knowledge of enterprise AI safety and data privacy; and empathy for understanding customer needs. What’s in it for you includes a global benefits package with equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, plus a diverse, collaborative culture centered on belonging, with location-specific benefits available as listed on Miro’s benefits board.

The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to integrate and scale AI, establishing a robust foundation for responsible AI innovation. As a Backend Engineer, you’ll design and maintain backend services for model training, inference, and experimentation, build tooling to improve reliability and speed, and develop scalable data pipelines and infrastructure to power AI capabilities. Requirements include 4+ years of backend experience with Python, Java, or Kotlin, designing scalable services, familiarity with major AI providers, ML Ops, CI/CD and observability, and a solid understanding of AI/ML concepts. Benefits include equity, wellbeing support, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, collaborative culture, with location-specific differences noted. Miro is a global, inclusive visual workspace with over 100 million users and 1,600+ employees across hubs, emphasizing belonging and collaboration, and recruitment data is handled under its Recruitment Privacy Policy.

Miro is hiring an AI Technical Architect to help strategic customers design and deploy cutting-edge AI solutions that enhance collaboration, guide onboarding, and drive measurable business value, serving as a trusted advisor and technical lead across Success, Product, and Engineering. You will lead AI use-case discovery, design and implement AI-driven features (intelligent templates, agents, summarization, custom GPT integrations), and manage data privacy, API usage, and model performance while guiding change management for Miro’s AI features and integrations. You’ll collaborate with Product and Engineering to influence the roadmap, partner with Customer Success and Account Managers for onboarding and adoption, and run enablement sessions and scalable documentation. Requirements include 6+ years in technical consulting or solution architecture, hands-on AI design experience with LLMs and agent frameworks (LangChain, AutoGPT, CrewAI), familiarity with AI tooling and APIs (OpenAI, Hugging Face, Vertex AI), REST APIs and low-code/no-code platforms, plus strong communication, an experimentation mindset, enterprise AI safety, and customer empathy. Miro offers equity, wellbeing benefits, a home-office stipend, an annual Learning & Development stipend, a diverse and collaborative culture, location-specific benefits, and a Recruitment Privacy Policy governing applicant data.

The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to integrate and scale AI, with a mission to provide a robust, flexible foundation for AI innovation. As a Backend Engineer, you’ll design, build, and scale the core backend powering AI across Miro, supporting model training, inference, experimentation, and data pipelines while helping teams ship AI features quickly and responsibly. You’ll develop backend services, tooling for reliability and speed, contribute to scalable architecture, build data pipelines, shape the AI platform strategy, and maintain high code quality through testing and automation. Requirements include 4+ years of backend experience, fluency in Python, Java, or Kotlin, experience designing scalable services, familiarity with AI providers (AWS Bedrock, OpenAI, Anthropic), and proficiency in CI/CD, observability, and ML Ops, plus a product-minded, collaborative approach and knowledge of AI/ML concepts. What’s in it for you: equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive team; Miro is a visual workspace with 100M+ users, 250,000+ companies, 1,600+ employees across 13 hubs, and a strong focus on belonging, underpinned by its Recruitment Privacy Policy.

Our Team’s Mission is to empower Miro’s go-to-market teams and customers with strategic consulting that drives adoption, scales innovation, and delivers measurable business value, while our Vision is to be Miro’s strategic edge in the market, turning customers’ vision into velocity. We are hiring an AI Technical Architect to design and deploy cutting-edge AI solutions for our most strategic customers, serving as a trusted advisor and technical lead on AI use cases from intelligent agents to workflow automation and guiding onboarding. You’ll lead customer discovery, design and implement AI-driven features in Miro (templates, agents, summarization tools, and custom GPT integrations), advise on solution architecture (data privacy, API usage, model performance), manage change across onboarding, and collaborate with Product, Engineering, Customer Success, and Account Managers to shape adoption and the roadmap. Requirements include 6+ years in technical consulting or solution architecture with customer-facing roles, hands-on experience with AI solutions (LLMs, prompt engineering, agent frameworks), familiarity with AI tools and APIs and their integration into workflows, experience with LangChain/CrewAI/AutoGPT, REST and low-code/no-code platforms, excellent communication and a strategic, experimentation-driven mindset, and knowledge of enterprise AI safety and data privacy. What’s in it for you: a global benefits package including equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific variations, and the chance to join a diverse, collaborative culture aligned with Miro’s mission to empower teams.