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GitLab is an intelligent orchestration platform for DevSecOps used by over 50 million users and trusted by more than half of the Fortune 100, with AI treated as a core productivity multiplier within the company. The Assigned Support Engineer acts as a trusted technical advisor to GitLab’s largest Self-managed, GitLab Dedicated, and GitLab.com customers, using deep Linux, GitLab/CI/CD knowledge to prevent disruptions and solve complex technical and business challenges, often coordinating with Product, Development, Infrastructure, Customer Success, and Sales. Responsibilities include providing technical support, troubleshooting critical issues, building proactive relationships with stakeholders, influencing bug fixes and roadmap, creating and improving knowledge content, and collaborating with the Support Engineering team and hiring processes. Requirements cover advanced end-to-end support experience, strong Linux administration and debugging skills, practical GitLab/CI/CD experience, ability to author reusable content, scripting (Ruby/Bash), familiarity with MVC frameworks (Ruby on Rails), and solid communication, plus familiarity with DevOps tools like Kubernetes; the role is remote in a fully distributed team that values autonomy, pairing, and transparency. GitLab offers flexible benefits, equity plans, growth funding, parental leave, and inclusive hiring practices, with remote worldwide roles and location-based eligibility for some positions, all under a commitment to equal opportunity and a recruitment privacy policy.

GitLab is an intelligent DevSecOps platform used by over 50 million registered users and trusted by more than half of the Fortune 100, with AI embedded as a core productivity multiplier across the organization. The role of Manager, Solutions Architecture - UK/I (Pre-Sales) leads a distributed team of Solutions Architects across the UK and Ireland (with potential expansion to Sweden and the Netherlands) in a remote environment. You will guide technical strategy for complex sales motions, work directly on strategic opportunities, and partner with regional go-to-market and cross-functional teams to translate customer requirements into business outcomes. Responsibilities include running technical evaluations, executive workshops, demos, and PoCs, building regional operating practices, and managing workload planning, resource allocation, forecasts, KPIs, and the hiring and development of the team for scalable growth. The ideal candidate has proven experience leading technical teams in software or tech sales, a strong solution architecture background, cross-functional influence, and an AI-curious mindset; travel and UK/I residency are required, with GitLab committed to equal opportunity and remote-friendly policies and location-based eligibility guidelines.

GitLab presents itself as an intelligent orchestration platform for DevSecOps used by over 50 million registered users and trusted by many Fortune 100 companies, emphasizing AI as a core productivity multiplier and a culture where every voice is valued. The Summary describes Leading the Switchboard team, which owns the Tenant management product for GitLab Dedicated environments, a diverse full-stack team delivering self-service and workflow automation for a large-scale Dedicated tenant fleet. Key responsibilities include leading the full-stack Switchboard team, coordinating with the Product Manager, hiring and developing a high-performing team, partnering with Tech Leads and Product/Design on the customer-facing control panel, and owning planning and cross-functional execution to deliver quarterly epics while driving quality, security, and performance. The ideal candidate has a proven track record building and owning large-scale distributed services with high availability (four-nines SLOs), experience leveraging AI tooling to boost productivity, and a background in leading distributed/remote teams and delivering complex projects without a dedicated TPM. GitLab offers extensive benefits, equity, growth opportunities, and a strong commitment to equal opportunity, with remote worldwide hiring and location-based eligibility, along with privacy protections and accommodations in recruiting.

GitLab is an intelligent DevSecOps orchestration platform that helps organizations boost developer productivity, increase operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with over 50 million registered users and Fortune 100 customers. The company also treats AI as a core productivity multiplier and expects all team members to incorporate AI into their daily workflows to drive efficiency and innovation. The Senior Backend Engineer role in GitLab’s Platform Enablement team focuses on Cloud Native deployment guidance and ephemeral environments to make GitLab easier to deploy, validate, and operate across environments. You will build tooling and workflows for cloud-native and self-managed deployments, contribute to deployment guidance including architecture patterns and scaling, improve ephemeral environments for production-like validation, and ensure consistency of deployment artifacts across development to production. Candidates should have strong backend engineering experience (ideally Kubernetes-based or distributed systems), deployment architecture or cloud-native operations; GitLab offers remote global roles, a comprehensive benefits package, and is committed to equal opportunity and diversity.

GitLab is an intelligent orchestration platform for DevSecOps that increases developer productivity, improves operational efficiency, reduces security and compliance risk, and accelerates digital transformation, trusted by over 50 million users and more than half of the Fortune 100. As a Senior Backend Engineer on the Duo Chat team focused on Chat Engine, you’ll build the core AI capabilities behind GitLab Duo Chat, developing flow components and agentic flows in the Flow Registry (Python LangGraph) and integrating them with the GitLab Rails monolith to power the AI-enabled chat interface. You’ll design, implement, and maintain backend features across the Python Duo Workflow Service and Rails monolith, integrate new generative AI models and multi-agent orchestration, design GraphQL and REST APIs, and improve debugging, observability, test coverage, and reliability while collaborating with Product, UX, frontend, and AI specialists and documenting standards for safe AI integration. Required qualifications include significant production Python backend experience with APIs and long-running workloads, practical AI-powered backend experience including LLM integration and multi-agent orchestration, Ruby on Rails proficiency (or willingness to learn), strong API design for scalable GraphQL/REST, robust SQL/PostgreSQL skills, and the ability to diagnose and prevent performance and reliability issues at scale; experience with LangGraph or LangChain is a strong plus. The role sits within GitLab’s AI Engineering organization, focusing on expanding generative and agentic AI capabilities across the platform, and GitLab offers remote-friendly, global opportunities with comprehensive benefits and a commitment to equal opportunity and non-discrimination.

GitLab is an open-core, AI-powered DevSecOps platform used by over 100,000 organizations, and its culture treats AI as a core productivity multiplier with a focus on autonomy, knowledge sharing, and inclusion. The AI Events team builds the event platform and trigger system that powers GitLab Duo Flows, routing internal events like code pushes, CI/CD results, and deployments, as well as third-party events to AI workflows such as automated code review. As a Senior Software Engineer on this team, you’ll design and build the trigger system that links events to Duo Flows, contribute to the core event platform, ensure high availability and throughput, and operate primarily within the Rails monolith while remaining open to other languages. You should bring deep Ruby on Rails experience, a track record integrating large language models into user-facing tools, and experience building large-scale, agentic workflows with autonomous AI actions. The role is remote and async-first within GitLab’s AI Engineering organization, with comprehensive benefits and a commitment to equal opportunity hiring across global locations, and candidates from underrepresented groups are encouraged to apply.

GitLab is an AI-enhanced, intelligent orchestration platform for DevSecOps used by more than 50 million users and trusted by over 50% of the Fortune 100 to ship better, more secure software faster. The company embeds AI as a core productivity multiplier and fosters a high-performance, inclusive culture where every voice is valued. The role is Director of Support Engineering for EMEA, responsible for leading a distributed team serving enterprise customers across Europe, the Middle East, and Africa, reporting to the VP of Support Engineering and shaping the region’s people strategy, delivery, and customer outcomes. Key duties include managing the full people agenda across multiple countries and time zones, owning regional SLAs and customer satisfaction, coordinating with global hubs, driving adoption of GitLab’s AI toolchain, and representing EMEA needs to influence the product roadmap and global strategy. Candidates should have progressive technical support leadership experience with multi-country team management, strong communication skills, familiarity with support tools, and knowledge of DevSecOps concepts; GitLab emphasizes remote work, competitive benefits, and equal opportunity with accommodations as needed.