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Customer Success Manager
Appfire
United States Not specified Full Time Channel Operations

Is remote?:

No

All Tags:

  • Customer Success
Appfire champions a flexible, remote-first culture where you decide where you work, balance life with flexible time off, and access learning and growth resources. It supports a global, collaborative workforce with internal mobility and a customized employee experience, backed by two decades of remote-work knowledge. The Senior Customer Success Manager role focuses on managing ~70 enterprise accounts, driving ARR via expansion, retention, and migrations, and serving as a trusted advisor across functions. Requirements include 5+ years in enterprise CS/account management or SaaS sales, strategic account planning, mastery of SaaS metrics, Salesforce proficiency, and cross-functional collaboration; Atlassian ecosystem experience is a bonus. Benefits include equity, 401(k) matching, unlimited PTO, remote-first with office options, strong security certifications (ISO 27001, SOC 2), a robust partner network, CSR programs, and recognition as a fast-growing, award-winning company with 850+ employees across 28 countries.
Senior Vice President - Direct & Channel Sales (Americas)
Appfire
United States Not specified Full Time Channel Operations

Is remote?:

No

All Tags:

  • Channel Management
Appfire is a remote-first company that lets employees choose how they work—from home to offices to travel—emphasizing flexibility, work-life balance, and personal growth. They are hiring an experienced SVP, Americas to lead the multi-channel revenue engine, owning Direct Sales, SDR, and Channel/Partner motions and scaling a hybrid go-to-market model. Responsibilities include owning the regional revenue agenda, balancing direct and indirect revenue, building a high-performance GTM organization, enforcing forecasting discipline and KPI-driven management, and collaborating cross-functionally with Marketing, Product, and Customer Success. The ideal candidate has 10+ years of regional revenue leadership with direct and indirect sales, strong channel/partner leadership, SaaS growth experience, data-driven decision-making, and exceptional leadership and coaching skills. Appfire offers equity, 401(k) matching, learning resources, flexible PTO, comprehensive health benefits, CSR opportunities, and a strong security/privacy posture with ISO and SOC certifications, along with a global customer base and a culture recognized for growth and inclusivity.