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Appfire is a remote-first software company with 800+ employees across 28 countries, offering flagship products such as Appfire Flow, JXL, Comula Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. The Sr. Customer Success Manager will own and strategically grow a portfolio of roughly 70 high-value enterprise accounts, driving long-term ARR growth through expansion, retention, and migration support while acting as a trusted advisor and revenue driver. Responsibilities include developing account plans via deep account mapping, leading value-driven migration and expansion conversations, engaging executive stakeholders, driving retention and churn mitigation, guiding major transitions (e.g., Data Center to Cloud), and owning escalation with cross-functional teams. Requirements include 5+ years in enterprise CS/AM or SaaS with channel sales, experience with Fortune 500 growth planning and SaaS metrics, proficiency with Salesforce and data analytics, and strong cross-functional collaboration; bonus for Atlassian ecosystem experience and multilingualism (German, Spanish, French, or Polish). Benefits include an equity plan, 25 days annual leave (Jan–Dec) plus Spanish public holidays, flexible holiday options, Appfire University training, private health insurance, a €50/month home-office stipend, a €400 annual sport allowance, 3 paid volunteer days, and remote-first work with an optional Bilbao office, along with equal opportunity employment and market recognition.

Appfire is a remote-first software company with 800+ employees across 28 countries, known for products like Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. The company is seeking a detail-oriented and analytically minded Partner Program Operations Manager to power the operational engine behind its channel partner program, responsible for portal access, program compliance tracking, LMS administration, support ticket management, and program performance reporting. Reporting to the Sr. Manager, Partner Programs, the role sits at the intersection of operations, data, and partner experience, with a focus on surfacing insights to enable data-driven decisions. Key duties include tracking and analyzing channel program metrics and OKRs, building dashboards, managing partner tier criteria and benefits provisioning, administering the partner portal and CRM/PRM, managing the support queue and chatbot performance, and loading and tracking courses in Appfire University. Requirements include 4+ years in B2B SaaS or tech program/partner operations, strong analytics, experience with PRM/partner portals and LMSs, cross-functional collaboration, and proficiency with Salesforce/Excel/Tableau; offered benefits include remote work flexibility (US/Canada/UK/Poland/Spain), company equity, CSR volunteering days, private healthcare, and other local perks, with Appfire affirming equal opportunity employment.

Appfire is a remote-first software company with 800+ employees across 28 countries, known for flagship products such as Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture. The role centers on building a product that helps enterprise Jira environments discover, govern, audit, and understand the cost of every AI agent running in their systems. You’ll own end-to-end areas including platform foundation, agent governance, a control plane for AI activity, the policy engine, partner relationships, and continuous customer discovery. Success looks like enterprise customers confidently deploying AI agent configurations, platform admins seeing all agents and ownership, a consistent governance policy across Appfire products, and growing enterprise adoption. Requirements include several years as a product manager for complex enterprise infrastructure or governance products, experience managing cross-domain roadmaps and engaging senior technical buyers; benefits include equity, generous time off, remote work from Spain, learning opportunities, health coverage, wellness and volunteering programs.

Appfire is a remote-first software company with 800+ employees across 28 countries, offering flagship products such as Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, along with a library of customer stories. The company is seeking a full-time Senior Analytics Engineer to build and activate a company-wide Snowflake data asset, integrating data sources and creating new metrics within Snowflake metrics layers to deliver a trusted, accessible view of information. The role involves transforming raw data into analytics-ready artifacts—metrics, dashboards, ad hoc analyses, and self-service solutions—by leveraging DBT, SQL, Python, and collaboration with Analytics Engineers, Data Engineers, Analysts, and Business Partners. Requirements include 5+ years in analytics engineering, expert SQL, Python and DBT, strong data warehousing knowledge, experience with self-service analytics and semantic/metrics layers, remote-work capability, and excellent communication; preferred qualifications include dbt implementations, cloud experience (AWS/GCP/Azure), BI tools, ML analytics, marketing analytics, data wrangling, and end-to-end SDLC ownership. Benefits include equity, 25 days of annual leave (with up to 10 days carryover), fully remote within Spain (Bilbao office option), Appfire University, private health insurance, a €400 annual sport allowance, €50/month WFH stipend, volunteering days, and recognition programs; plus the company is an equal opportunity employer.

Appfire is a remote-first software company with 800+ employees across 28 countries, known for products like Appfire Flow, JXL, Comala Document Management, 7Pace Time Tracker, Jira Misc Workflow Extensions, and BigPicture, and it highlights customer stories. The role is to turn enterprise expertise into packaged AI skills that agents can call, and to build a lightweight skills management layer to track version history, ownership, and usage. You’ll define the packaging format and delivery model (hosted endpoints rather than downloadable files) and collaborate with product teams on the go-to-market, while addressing data residency, compliance, and a pricing discussion tied to usage that sits alongside a separate policy engine. Success metrics include a growing catalog of packaged skills by the end of 2026, validation of the management layer scope, documented data residency commitments, adoption of the management layer by enterprise customers by Q2 2027, and a solid requirements pipeline into the policy engine. Requirements include several years as a product manager delivering 0-to-1 products, experience with usage-based hosted SaaS pricing and architectural tradeoffs; nice-to-have items include marketplace/platform experience and Atlassian ecosystem familiarity; benefits cover equity, 25 days of vacation, remote work in Spain, learning and wellness programs, WFH stipend, and volunteering.