The Technical Consultant helps clients maximize value from monday.com and Atlassian products (Jira, Confluence) and serves as the primary delivery resource for monday.com professional services while also contributing to Atlassian work when client demand requires it. Day-to-day work spans discovery, solution design, hands-on implementation, system integration, and process automation, from configuring monday.com workflows and boards to Atlassian upgrades, migrations, and scripted solutions. The role includes active presales participation—scoping conversations, effort estimates, proposals, and platform demos—and requires staying current across monday.com, Atlassian, and adjacent tools. In discovery and solution design, you lead early-stage workshops, conduct stakeholder interviews, analyze requirements, design scalable solutions, and help clients decide build-vs-configure-vs-integrate based on constraints and maturity. In solution delivery and client engagement, you implement both platforms, build low/no-code integrations using Make.com and Zapier and scripted solutions with Groovy, Python, or REST APIs, apply change management, create measurable outcomes and thorough documentation, provide training, perform admin tasks, and manage multiple projects with strong organization and communication.
