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The Strategic Account Director will own 3–5 of Adaptavist’s most strategically important global enterprise customers, responsible for multi-year growth strategies, executive relationships, and positioning Adaptavist as a long-term transformation partner, orchestrating cross-functional virtual teams to expand wallet share and sustainable account growth. They will lead and coordinate virtual teams across Sales, Presales, Delivery, Customer Success and partners to identify whitespace opportunities, generate pipeline, and perform value-based selling aligned to measurable business outcomes. They will develop customer-centric points of view, conduct structured discovery to uncover problems and drivers, build compelling business cases and value realization plans anchored in outcomes (e.g., Developer Experience, Toolchain Modernisation, AI Adoption, Compliance and Change Assurance, Cloud Migration), and apply MEDDPICC to qualify and progress opportunities. They will manage stakeholder relationships by enabling direct access to Economic Buyers and C-suite sponsors, building multi-threaded relationships across technology and business leadership, mobilizing internal champions, and navigating complex organizational structures and influencer networks. They will lead partner ecosystem initiatives with joint account strategies and co-sell, ensure operating rhythm and commercial excellence through CRM hygiene, forecast accuracy, quarterly reviews, governance, margin discipline, and involvement in QBRs, deal inspections and sales excellence initiatives.

The Sales Specialist – DevOps & Developer Experience helps customers modernise how software is planned, built, secured, deployed and operated across UK/I, acting as a specialist advisor in Developer Experience, Platform Engineering, DevSecOps, Cloud Native Engineering, Observability and AI-enabled software delivery, and works with Strategic Account Managers and partner teams to identify opportunities and lead complex specialist engagements. They create and develop a specialist sales pipeline aligned to DevOps and software delivery transformation, identifying opportunities across relevant domains, developing customer-specific hypotheses and roadmaps tied to strategic business outcomes, and building territory plans and joint go-to-market activities. In Customer Advisory & Transformation Consulting, they engage with CIOs/CTOs and other executives to understand priorities, lead discovery and maturity assessments, analyze operating models and bottlenecks, and develop business cases and transformation roadmaps that support decision-making. In Opportunity Leadership & Sales Execution, they own opportunities through qualification to closure using MEDDPICC, lead complex multi-stakeholder engagements, craft commercial proposals and value-based business cases, coordinate internal resources and negotiate to close deals. They also cultivate Partner Ecosystem relationships with key players (e.g., Atlassian, GitLab, Harness, AWS, Datadog, IBM, Red Hat) to drive co-sell motions and joint campaigns, while driving thought leadership and market presence through insights, events and industry engagement to position Adaptavist as a leader in DevOps and software engineering transformation.

The role centers on helping customers transform how work is coordinated, how services are delivered, and how organizations scale, acting as a specialist advisor in Enterprise Service Management, Work Management, workflow automation, AI-enabled operations, and Atlassian Cloud transformation. The Sales Specialist collaborates with Strategic Account Managers and partner teams to identify opportunities, shape transformation programs, and lead complex engagements, earning trust as a trusted advisor in service and operational transformation. In pipeline generation and market development, they create a specialist sales pipeline across ITSM/ESM, Work Management, Workflow Automation, AI-assisted Operations, Atlassian Cloud transformation, and business process optimization, developing customer-specific hypotheses and account plans. They engage with CIOs and other executives, run discovery workshops and maturity assessments, analyze operating models to uncover improvements, and develop business cases and transformation roadmaps to support decision-making. For opportunity leadership and sales execution, they apply MEDDPICC, manage complex sales engagements, coordinate internal resources, negotiate contracts, and build compelling proposals, while also developing partner ecosystems and maintaining thought leadership through events, webinars, and market insights.

The Head of UK Sales will lead the UK sales territory to deliver accelerated, profitable growth and build a high-performing regional commercial organisation across Strategic, Enterprise, and Mid-Market segments. They will operationalise Adaptavist's two selling motions—DevOps & Developer Experience and Service & Work Management—aligning sellers, Presales, Marketing, Partnerships, Delivery, and Finance around priority accounts, repeatable propositions, and measurable customer outcomes. The role includes defining and executing the UK GTM strategy, translating global priorities into an annual territory plan and a 2-3-year growth outlook, segmenting the market, and setting regional priorities, rhythms, and performance expectations. They will implement a disciplined account coverage model, structured strategic account planning, and MEDDPICC-based qualification and governance, building robust pipeline and rigorous forecasting while coordinating with global strategic-account programmes. They will lead partner and ecostems engagement with key tech partners, drive cross-functional collaboration with Marketing, Presales, Delivery, Finance/RevOps, and focus on talent development, onboarding, and a consistent operating rhythm to represent the UK sales organisation at executive level and contribute to global strategy.

The role is a 12-month fixed-term maternity cover for a Brand & Commercial Marketing Manager who will safeguard brand integrity and lead multi-channel campaigns across the ScriptRunner product suite in collaboration with PMMs and the marketing team. They will support Brand & Commercial strategy, facilitate internal alignment with commercial objectives, and contribute to CRO initiatives to improve marketing performance. They will own the delivery of paid media campaigns with a digital agency, manage the end-to-end process, create forms and email workflows in HubSpot, build audiences and landing pages, manage the ticketing process for creative work, and secure sign-offs for compliance. They will lead brand management, including developing the brand strategy, brand bible, asset libraries, brand guardianship of outputs, monitoring brand awareness, and managing brand positioning for new products and partnerships with 3rd party agencies. They will collaborate with the marketing team, provide best practices, proactively run projects and briefs for external agencies, and test new channels to drive growth while ensuring timely delivery and alignment with brand standards.

The Sales Specialist – DevOps & Developer Experience is a specialist advisor focused on Developer Experience, Platform Engineering, DevSecOps, Cloud Native Engineering, Observability, and AI-enabled software delivery to help customers modernize how software is planned, built, secured, deployed and operated. Responsibilities include building a specialist pipeline, engaging executive stakeholders, leading discovery and maturity assessments, and delivering transformation roadmaps and business cases to improve developer productivity and operational resilience. You will own opportunities end-to-end using MEDDPICC, lead complex multi-stakeholder engagements, craft value-based proposals, and coordinate internal resources and negotiations to achieve successful closures. You will develop strategic partner ecosystems with Atlassian, GitLab, Harness, AWS, Datadog, IBM, Red Hat and others to drive co-sell opportunities and joint go-to-market initiatives. You will maintain thought leadership and market presence, staying current with DevOps, Platform Engineering, Observability, AI-enabled software delivery and software supply chain security, and share insights through customer events, webinars and industry engagement.