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Zendesk is seeking a Director of Sales Strategy to drive global revenue growth and operational excellence. The role involves setting the vision for Sales Acceleration, leading a high-performing team, aligning GTM priorities with executives, driving enterprise-scale transformation, turning data into executive recommendations, and promoting best practices across markets. Requirements include a bachelor’s degree (MBA preferred), 7–10+ years in SaaS sales strategy or related fields, proven GTM acceleration success, strong cross-functional leadership, advanced analytics, and exceptional C-suite communication, with fluency in English. The position is fully flexible: remote work with optional on-site Zendesk spaces for collaboration. Compensation ranges from $170,000 to $256,000 in base pay, with potential bonuses or incentives, and Zendesk emphasizes equal opportunity and a commitment to diversity, inclusion, and reasonable accommodations.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software that powers the world. The VP of Business Systems will lead the strategic vision, architecture, and execution of enterprise systems powering GitLab’s global go-to-market, customer, and financial operations, reporting to the CIO and overseeing roughly 60 professionals across Sales, Customer, and Finance Systems in a distributed, async-first environment. Responsibilities include developing a multi-year enterprise systems roadmap, driving Quote-to-Cash improvements, enabling usage-based billing, championing AI-first transformation across GTM and support systems, establishing governance frameworks and robust integrations across Salesforce, Zuora CPQ, NetSuite, Coupa, Zip, Workato, Zendesk, and Gainsight, and ensuring SOX controls and risk management. The role requires 15+ years in progressive business systems leadership, 7+ years leading multi-functional teams in high-growth SaaS, deep experience with Salesforce, NetSuite, Zuora Billing/CPQ, Workato or similar iPaaS, and a proven track record implementing Quote-to-Cash processes at scale, including CPQ, order management, billing, revenue recognition, and collections, plus strong governance and executive stakeholder influence. GitLab offers flexible benefits, remote work, equity, and development opportunities, and encourages applicants from diverse backgrounds to apply even if they don’t meet every qualification, in line with its equal opportunity policy.

GitLab is an open-core software company offering the most comprehensive AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software and to treat AI as a core productivity multiplier. The role is Strategic Account Executive for the Northeast (Greater NYC or Greater Boston) responsible for enterprise growth by helping influential organizations adopt, implement, and expand use of GitLab's platform and by driving pipeline that translates into Net ARR and long-term expansion. You will lead end-to-end enterprise engagements, orchestrate cross-functional teams, design strategic account plans, and guide customers from discovery through evaluation, negotiation, and implementation while aligning solutions with long-term vision and compliance needs. Required experience includes complex B2B software sales to enterprise accounts in the Northeast, ability to build trusted C-level relationships, collaboration with partners, excellent communication, and willingness to travel, all while working within GitLab’s values. The role is remote within a distributed Enterprise Sales team, with a base salary range of $98,500–$174,000 plus incentives up to 100% of base, and benefits such as flexible PTO, equity, parental leave, and home-office support, along with a commitment to equal opportunity and accommodations.

GitLab is an open-core software company offering the AI-powered DevSecOps platform (including products like Duo Enterprise and Duo Agent Platform) used by more than 100,000 organizations, with a mission to enable broad contribution and accelerate progress through AI-enabled collaboration. The role is Strategic Account Executive on the AMER Enterprise team, based in Los Angeles or San Diego, focused on helping large, regulated enterprises adopt, implement, and expand GitLab’s platform across complex DevSecOps and software delivery transformations. You’ll own the full sales cycle, drive adoption and expansion, coordinate with Solutions Architects, Customer Success, Support, and partners, and develop structured account plans aligned to customer outcomes. Qualifications include proven success selling to large enterprises in B2B software (DevSecOps or related), the ability to engage C-level and senior stakeholders, multi-stakeholder consultative sales, and collaboration with channel partners; travel as needed; experience with Git or related tools is a plus. The role is with the Enterprise Sales team, remote and distributed, with a US base salary range of $98,600–$174,000 plus up to 100% incentive pay, plus benefits and equity, and GitLab emphasizes equal opportunity and inclusive hiring.

GitLab is an open-core software company with an AI-powered DevSecOps platform used by more than 100,000 organizations, and its mission is to enable everyone to contribute to and co-create software. The Strategic Account Executive on the AMER Enterprise team helps large, regulated enterprises adopt and expand GitLab’s AI-powered platform across CI/CD automation, secure development, and infrastructure modernization. Responsibilities include leading the full sales cycle for large opportunities, developing structured account plans, coordinating with Solutions Architects, Customer Success, Support, and channel partners, and driving adoption and measurable outcomes through regular business reviews. Requirements include experience selling to large B2B enterprises, the ability to manage multi-stakeholder deals and channel partnerships, strong negotiation and communication skills, and comfort working in a remote environment, with familiarity with GitLab and DevSecOps tooling a plus. The role is on the all-remote Enterprise Sales team with a US base salary range of $98,600–$174,000 plus incentive pay up to 100% of base, comprehensive benefits, and a strong commitment to equal opportunity and accommodation.

GitLab is an open-core software company offering an AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to democratize software development so everyone can contribute and co-create, leveraging AI as a core productivity multiplier across the company. The Staff AI Engineer will report to the Director of AI Engineering and own end-to-end delivery of internal AI-powered solutions, focusing initially on Sales, Marketing, and Customer Support, while partnering with Go-To-Market, R&D, Finance, and other teams to identify high-ROI opportunities and move from concept to production quickly. Responsibilities include owning initiatives from requirements to deployment, building fast, measurable AI solutions, integrating capabilities with existing systems via APIs, acting as Customer Zero, measuring ROI against business KPIs, shaping technical direction, providing mentorship, and staying current with AI innovations. Requirements include 7+ years of software engineering with a recent focus on AI/ML, strong Python skills, experience with LLMs and agentic orchestration frameworks, API and data integration, and hands-on work with business systems (CRM, marketing automation, support platforms, and financial systems), plus deep understanding of multiple business functions and end-to-end ownership; nice-to-haves include GitLab platform/CI/CD experience, consulting or startup background, and prior mentoring experience. The role sits within the Enterprise Technology & AI team and comes with remote-work flexibility, benefits, and an inclusive, equal-opportunity culture, along with location-based guidelines and privacy considerations.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software that powers our world. The Senior Executive Business Administrator role is a trusted partner to the Chief Product & Marketing Officer, responsible for managing complex calendars, end-to-end travel and events, and turning high-level meeting topics into clear agendas and briefing materials using AI tools. You’ll collaborate across Product, Marketing, People Ops, IT, and cross-functional partners to track deliverables, support recruiting and onboarding, and maintain visibility into team progress and governance. Qualifications include experience supporting senior executives in fast-paced environments, calendar/travel/expense management across time zones, proficiency with Google Workspace, Zoom, Slack, Navan, and comfort using AI to automate tasks, plus strong communication skills and an independent, proactive work style. The role sits within GitLab’s global Executive Business Administrator team, offering flexible benefits and a commitment to equal opportunity and inclusion, with remote eligibility worldwide and accommodations for applicants from varied backgrounds.

GitLab is an open-core software company offering an AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software. The role of Strategic Account Leader on the Public Sector Team is remote (Northeast) and targets U.S. state and local governments and higher education to modernize software development and security, building multi-year account plans and navigating complex procurement cycles. You’ll be the primary contact for strategic and large public sector prospects, own your book of business from pipeline to close and expansion, and collaborate with pre-sales, post-sales, and channel partners to ensure successful rollouts and value realization. Requirements include experience selling to government and higher education, knowledge of the software development lifecycle (CI/CD, secure development, modernization), understanding of procurement vehicles, and a consultative, mission-focused sales approach with strong cross-functional collaboration. The Public Sector Team is distributed and collaborates with system integrators and resellers to deliver compliant solutions, while GitLab promotes a flexible, inclusive remote-work environment with competitive benefits and equal opportunity hiring.

GitLab is an open-core, AI-powered DevSecOps platform used by 100,000+ organizations, with a mission to enable everyone to contribute to software and accelerate progress, embedding AI across the SDLC. The company promotes a high-performance, values-driven culture and supports remote work, diversity, and equal opportunity. The role is Strategic Account Leader for the AMER Public Sector Enterprise Team, focused on growing GitLab’s footprint in Federal Civilian agencies and helping modernize government software development securely and efficiently. Duties include building strategic account plans, navigating multi-year procurement cycles, partnering with system integrators and resellers, serving as the main GitLab point of contact, owning the book of business, leading pre- and post-sales activities, and traveling as needed to close large opportunities and drive adoption. Requirements include 5+ years selling to U.S. Federal Civilian Agencies, knowledge of federal procurement and compliance, a consultative and open-source–friendly approach, strong stakeholder management and communication skills, and alignment with GitLab’s values; the US base salary range is $103,500–$188,000 with benefits and incentive pay, and roles are remote with location-based eligibility.

GitLab is an open-core software company with an AI-powered DevSecOps Platform used by over 100,000 organizations, aiming to enable everyone to contribute to software and accelerate human progress through collaboration and AI-driven productivity. The company emphasizes a high-performance culture guided by its values, continuous knowledge exchange, and a commitment to transforming software development, with products like Duo Enterprise and Duo Agent Platform delivering AI benefits across the SDLC. The Principal Field Security Engineer role focuses on tackling complex customer security challenges at the intersection of technical architecture and business requirements, providing technical guidance, security content, and helping customers see how GitLab's controls meet compliance and risk needs. Responsibilities include leading customer engagement and assurance, contract and legal review, security evangelism and thought leadership, strategic initiatives, and enabling Sales-facing teams to discuss security effectively with customers. Requirements include 10+ years in information security (with at least 5 in customer-facing roles), expertise in standards such as SOC 2, ISO 27001, FedRAMP, GDPR, and NIST, strong cross-functional collaboration and communication, and a US base salary of $200,000–$280,000 plus incentives, with remote work and commitment to equal opportunity and accommodations.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable broad contribution and accelerate progress through AI-enabled teamwork across the software development lifecycle. The New Business Account Executive role in the United States focuses on acquiring new logos, building a greenfield, fully remote territory, and guiding prospects through initial evaluations to generate Net ARR. Responsibilities include owning the full sales cycle from outreach to close, maintaining 3-4x pipeline, conducting 3-5 discovery meetings daily with senior stakeholders, navigating multi-stakeholder buying processes, and coordinating with Solutions Architecture and Customer Success for evaluations and POCs, while mastering MEDDPICC/Command of the Message and maintaining Salesforce hygiene. Requirements include a track record in B2B SaaS new-business sales in the US, success closing in greenfield or underpenetrated markets, experience with complex cycles and value-based selling, strong discovery/qualification skills, familiarity with modern methodologies, and excellent communication and adaptability for a fully remote role. The team is an all-remote New Business group supported by coaching and enablement, with a base salary range of $66,000–$117,000 plus incentive pay up to 100%, and benefits including PTO, equity, parental leave, and home-office support, all within GitLab’s commitment to equal opportunity and inclusive hiring.

GitLab is an open-core AI-powered DevSecOps platform serving more than 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate human progress through AI-enabled collaboration. The Manager, Renewals - AMER will lead a five-person Renewal Manager team across the Americas, coaching for accurate forecasting, disciplined renewal processes, and seamless renewals in partnership with Sales, Customer Success, and leadership. Responsibilities include refining renewal forecasting to provide predictable quarterly and annual revenue within 5% accuracy, building automated Salesforce workflows, leveraging Gainsight to monitor health, and driving 70%+ retention and on-time renewals. Requirements include proven leadership, renewal forecasting expertise, Salesforce and Gainsight proficiency, ability to navigate complex customer conversations, and strong communication; renewal, customer success, or sales operations background is preferred. The role is remote with a US salary range of $83,300–$147,000 plus incentive pay up to 100% of base, along with benefits, equity options, and GitLab’s commitment to equal opportunity and inclusion.

GitLab is an open-core AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to and co-create software, fostering a high-performance, values-driven culture and a fully remote, inclusive workplace. The role is Director of Sales Incentive Compensation within the Revenue Strategy and Operations team, owning the design, operation, and improvement of incentive programs for the CRO organization across Sales, Customer Success, Professional Services, Channel/Partnerships, and Revenue Operations. Responsibilities include leading the annual incentive design cycle, building and maintaining compensation frameworks, establishing governance, delivering analytics and reporting, modeling scenarios with Finance, and coordinating with Legal and Compliance for global, compliant administration. Required experience encompasses designing and scaling global incentive programs for diverse go-to-market roles, strong analytical and modeling skills, clear communication, alignment with GitLab’s values, and familiarity with tools like Xactly or CaptivateIQ. The base US salary range is $167,000–$313,000 (plus up to 100% incentive pay for sales roles), with benefits, equity consideration, and a commitment to flexible work, growth, and inclusive, equal-opportunity hiring practices.

GitLab is an open-core company offering an AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable broad contribution to software and accelerate human progress. The Regional Director for Commercial AMER will lead a 5-person sales team to drive adoption among commercial customers and own software bookings and revenue in the territory. Responsibilities include building a healthy pipeline, setting performance metrics, refining territory design, forecasting, coaching on deal strategy, and collaborating with Sales Ops, Marketing, and Customer Success. Requirements include proven leadership of commercial sales teams in open source/DevOps/SaaS, experience with CRM/automation tools, market analysis, strong customer and partner relationships, executive communication, and being located in the Eastern or Central Timezone. The role is part of a distributed, remote AMER Commercial Sales team, with base pay in the US range of $136,000–$240,000 plus up to 100% incentive pay, plus benefits and equity, and GitLab emphasizes equal opportunity and inclusive hiring.

GitLab is an open-core software company offering an AI-powered DevSecOps platform used by over 100,000 organizations, with a mission to enable everyone to contribute to software and accelerate progress through AI. The company promotes a high-performance, inclusive culture where AI is a core productivity multiplier and team members are encouraged to incorporate AI into daily work. The Director, Ecosystem Sales, AMER role leads a team of Ecosystem Sales Managers to grow GitLab’s business with hyperscalers, regional/global system integrators, resellers, and distributors in the Americas, building senior relationships with AWS and Google and shaping region-specific go-to-market strategies. Responsibilities include owning partnership revenue targets, driving partner-influenced and partner-sourced pipeline, coordinating with sales, marketing, product, and enablement to integrate partner solutions, and developing localized campaigns and technical integrations. Requirements include experience growing strategic enterprise partnerships in AMER, leading distributed partner teams across time zones, strong senior-relations and communication skills, and comfort working in a global remote environment; the AMER team consists of 8 remote Ecosystem Sales Managers, and the US base salary range is $95,200–$252,000 USD with up to 100% incentive plus benefits and an equal opportunity policy.

GitLab is an open-core, AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to enable everyone to contribute to and co-create software, and it operates 100% remotely with roles available in the United States or Canada for Mountain or Central Time Zones. The Contract Administrator will support the Legal Procurement team and cross-functional partners by managing contract intake and review, maintaining accurate documentation, tracking milestones, and helping standardize drafting and storage of agreements using contract management systems and AI tools. You’ll review and track a variety of contracts (services, consulting, licensing, NDAs, data privacy, and other commercial/tech agreements), coordinate with Procurement, Finance, Sales, and other stakeholders to gather information and move contracts to completion, input completed agreements into the CMS, monitor renewal dates, and escalate issues as needed, while performing basic contract analysis and supporting the approval routing process. The ideal candidate has experience in contracts administration or paralegal work, strong organizational skills, knowledge of commercial terms, proficiency with contract management systems, and comfort using AI tools, plus clear written and verbal communication for collaboration in a fully distributed team. The role sits within GitLab’s distributed Legal Procurement team, focusing on standardized processes, AI-enabled workflow improvements, and data-driven decision-making in an all-remote environment; GitLab offers benefits such as flexible PTO, equity, parental leave, and an inclusive, equal-opportunity policy with accommodations for disabilities.

GitLab is an open-core software company offering an AI-powered DevSecOps platform used by more than 100,000 organizations, with a mission to democratize software development and make AI a core productivity multiplier in its culture. The Commercial Account Executive - Mid-Market will own a broad mid-market book (250–1,999 employees) as the primary contact, guiding customers through modernization, adoption, expansion, and churn reduction using value-based selling and methodologies like MEDDPICC and Command of the Message. Responsibilities include building and maintaining a healthy pipeline, documenting buying criteria and steps, collaborating with cross-functional teams (SDR, solutions, renewals, partners, marketing, technical), and helping customers achieve business outcomes with GitLab’s platform. Requirements include SaaS sales experience, end-to-end ownership of a territory, strong relationship-building and negotiation skills, outbound prospecting, clear communication to diverse audiences, willingness to travel, and an interest in GitLab/open source, with a remote, globally accessible hiring approach. The role sits in a distributed sales team, with a US base salary range of $66,300–$117,000 plus up to 100% incentive pay, and benefits such as flexible PTO, equity, parental leave, home office support, and a strong commitment to equal opportunity and accommodations.

Zendesk is seeking a Senior Manager of Customer Success to lead up to 10 CSMs and drive customer outcomes that fuel growth—combining financial acumen, technical product knowledge, and data-driven experimentation to boost retention, expansion, and advocacy. The role’s overarching objective is to drive strategic adoption and integration of AI-enabled CS tools, maximize team performance and customer outcomes, and cultivate continuous AI fluency within the team. The candidate should be a builder who thrives in ambiguity, is fluent in data, enjoys hands-on collaboration with CSMs and internal partners, and obsessively focuses on metrics like GRR/NRR, usage/adoption intelligence, risk flags, and value mapping. You’ll build and lead a Value Architect team, accelerate product/ CX technology proficiency, run regular MBRs/QBRs and success plans, manage churn and expansion, and lead an AI-first revolution with tool pilots, adoption, and scalable playbooks, all while ensuring strong forecasting and operational discipline. Requirements include 9+ years in CS or related SaaS roles, 5+ years leading teams, AI/data and financial acumen, cross-functional collaboration experience, and a US OTE of $170k-$256k (70/30 base/commission), with Zendesk offering hybrid work, equal opportunity, and AI screening in line with policy.

Zendesk is hiring a Senior Product Designer, Custom Objects, for a West Coast remote role (PST) to help build enterprise SaaS workflows on the Zendesk Platform. The role focuses on crafting scalable, intuitive experiences that simplify complex processes like returns, asset allocation, and subscription management, working with product managers, engineers, and cross-functional partners. Daily responsibilities include defining user journeys for employees and service teams, creating scalable UI patterns for service discovery, request submission, and fulfillment tracking, and prototyping interactions among self-service, knowledge bases, and AI-driven recommendations, in collaboration with Service Operations. Candidates should bring 5+ years of product design experience in SaaS/B2B/enterprise tools, with exposure to ITAM/CRM/HRIS or similar employee-facing technologies, plus strong skills in interaction design, information architecture, systems thinking, and proficiency in Figma and usability testing. The position offers a US base salary of $150,000–$226,000 (with potential bonus/benefits), notes AI screening, and affirms Zendesk's commitment to equal opportunity, diversity and inclusion, and accommodations for applicants with disabilities.

Zendesk is hiring a Public Sector Account Executive to grow its public sector SaaS business, focusing on building new relationships and expanding existing partnerships. Responsibilities include driving top-line revenue from new customers, cross-selling to current clients, nurturing relationships for retention, leveraging data and adoption insights to improve conversions and expansions, and leading multi-month, value-centric sales cycles with proof-of-concept stages. Requirements include a BA/BS or equivalent, at least 5 years in public sector sales or SaaS solution engineering with a proven quota track record, experience selling to VP/C-level executives, and familiarity with tools like Salesforce, Outreach, and Clari, plus willingness to travel. Compensation features a US annualized OTE of $216,000 to $324,000 with a 50/50 base/commission split, and potential bonuses or benefits, with offers based on location and capabilities. Zendesk emphasizes an inclusive, hybrid work environment, is an equal opportunity employer, and commits to diversity, equity, and inclusion while providing accommodations as needed.

Zendesk is hiring a Public Sector Account Executive to grow its public sector SaaS business by winning new customers and expanding existing partnerships. You will drive top-line revenue from new logos, pursue cross-sell opportunities, nurture strategic relationships, use data and adoption insights to improve conversions and retention, and lead complex, multi-month, value-centric sales cycles with proof of concept stages. Requirements include a BA/BS or equivalent, at least 5 years of public sector sales or solution engineering in SaaS with a track record of meeting targets (Presidents Club a plus), experience handling complex renewals and engaging VP/C-level leaders, plus proficiency with Salesforce, Outreach, and Clari and a willingness to travel. The US annualized OTE ranges from $216,000 to $324,000 with a 50/50 base/commission split, and final compensation may include bonuses or benefits based on capabilities, experience, and location. Zendesk emphasizes delivering an exceptional customer experience, supports hybrid work, and is an equal opportunity employer dedicated to diversity and inclusion, with AI screening and accommodations available upon request.

The role is a strategic, people-first Program Manager Lead at Zendesk, shaping the employee experience and driving cultural initiatives across the global workforce. You’ll design and deliver employee-centric programs with clear plans and communications to drive adoption and impact. You’ll center employee voice through surveys and interviews, lead change management with stakeholders, enable adoption with toolkits, and embed inclusion across global contexts. You’ll champion culture, align initiatives to Zendesk’s mission and values, collaborate with HR and business stakeholders, and define metrics to measure and iterate success. Requirements include 7+ years in HR or related fields and proven capacity to scale culture programs, plus strong change management and communication skills; compensation includes a US base salary range of $122,000–$184,000 with potential bonuses, and Zendesk emphasizes hybrid work, AI screening, equal opportunity, global diversity and inclusion, and accommodations.

Tempo serves over 30,000 customers, including a third of Fortune 500 companies, and offers a suite of integrated time management, resource planning, budgeting, roadmapping, and program-management tools built to help modern teams deliver from vision to value within the Atlassian/Jira ecosystem. The company is hiring an experienced Digital CS Player/Coach to lead a small team of Digital CSMs, bridging high-level strategy with technical execution while staying hands-on for critical programs and complex automation builds. You will deliver a scalable tech-touch engine focused on adoption and retention by leading by example, mentoring the team, owning high-priority programs, and serving as a power user of CS technology stacks like Gainsight and Intercom. Requirements include 3+ years in Digital/Tech-Touch/Scale programs, at least 1 year of formal people management (or 2+ years as a Team Lead/PM), hands-on proficiency in a major CS platform and a marketing automation tool, strong data fluency, and proven content strategy. Tempo offers a remote-first culture with unlimited vacation, comprehensive benefits, professional development, an inclusive environment, and opportunities to travel and have a real impact on the business.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, and program management, positioning itself as the #1 time management add-on for Jira in the Atlassian ecosystem since 2007. The company aims to help organizations work smarter and, while innovating award-winning products, remains a tech company with a heart and a remote-first culture. The role, Digital CS Player/Coach, is to lead the growing Digital Customer Success team by bridging high-level strategy with hands-on technical execution. Responsibilities include managing a small squad of Digital CS Program Managers, mentoring them, owning high-priority programs, serving as a power user of the CS tech stack, shaping content, and driving data-driven adoption and retention with cross-functional alignment. Requirements include 3+ years in Digital/Tech-Touch programs, leadership experience, hands-on proficiency in at least one CS platform and one marketing automation tool, strong data fluency, and content strategy, with benefits like remote-first work, unlimited vacation, comprehensive benefits, training reimbursement, and a commitment to equal opportunity.

Zendesk is seeking a Staff Software Engineer, Full Stack – Data and Analytics, offering remote flexibility and a Pacific Time alignment to help build an AI-native analytics platform that delivers trusted, explainable insights from customer data. The role covers backend development with Java/Maven/Spring, frontend work with TypeScript/React, creating new platform capabilities, deploying to production for millions of users, and collaborating with a focused team and leadership to shape the roadmap. Candidates should have at least 6+ years of full-stack experience (primarily Java), strong Maven/Spring expertise, the ability to extend existing codebases, knowledge of data/ETL pipelines and Spark, distributed systems experience, Linux internals knowledge, and strong collaboration and communication skills. The tech stack includes Java, Maven, Spring, Spark, TypeScript, React, Kubernetes, Linux AMIs on AWS, and AWS services such as Elasticache, Redis, and DynamoDB. Zendesk notes AI screening may be used, provides a US base salary range of $164k-$246k with potential bonuses/benefits, offers hybrid/work options, and emphasizes equal opportunity, diversity and inclusion with accommodations for disabilities.

Zendesk is hiring a GTM Finance - Pricing/Costing Senior Manager (remote/Austin, TX or Madison, WI) to analyze cost structures and pricing strategies that maximize margins and support top-line growth, including new product launches. The role requires at least 8 years of progressive finance experience with hands-on cost and price modeling, plus strong leadership and the ability to partner with GTM Pricing, Product, and R&D Finance teams. Responsibilities include leading pricing analysis and packaging strategy, building cost models (including SaaS and AI/LLMs), developing business cases and dashboards, driving cross-functional governance, mentoring juniors, and presenting to senior leadership. Qualifications include a finance-related degree (MBA preferred), 8+ years in pricing/cost modeling, experience with AI/LLM cost structures, advanced modeling and data tools, and excellent communication; experience in high-growth tech and ambiguity is preferred. Zendesk offers a dynamic, inclusive environment with remote options, a US base salary range of $138,000–$206,000 plus potential bonuses and benefits, and is an equal opportunity employer committed to diversity and accommodations, with AI screening where applicable.

Appfire champions a choose-your-work model in a remote-first culture, offering options to work from home, in offices, or while traveling, plus flexible time off and a focus on personal life and growth. The company is seeking a Marketing Campaign Partner to plan, execute, and optimize integrated multi-channel campaigns that drive awareness, engagement, and pipeline, collaborating with Marketing, Product, and Sales to align with business objectives. The role requires 5+ years in marketing (preferably in campaign management or demand generation), B2B SaaS experience, strong analytical skills, and proficiency with marketing automation, CRM, and analytics tools, with responsibilities including strategy, asset planning, lead management, and ROI reporting. Appfire offers benefits such as equity, 401(k) matching, access to Appfire University for learning, 10 paid holidays plus flexible PTO, and 100% health insurance with 50/50 dental and vision coverage, plus volunteering time and stipends. With 850+ employees across 28 countries, Appfire emphasizes CSR through Appfire Town and Pledge 1%, maintains ISO 27001/27017 and SOC 2 certifications, runs a robust partner program, and remains an equal opportunity employer.

Zendesk is hiring a Senior Enterprise Sales Manager to lead a high-performing field sales team focused on large enterprise accounts (1,000+ employees) using a solution- and value-driven approach. The role entails providing vision and accountability for the team, mentoring and onboarding Enterprise Account Executives, engaging with C-level stakeholders (including onsite visits), and driving pipeline and bookings through cross-functional collaboration with forecast discipline and 5% forecast accuracy targets. Additional duties include leading demand generation, developing and executing sales campaigns, monitoring sales activity, conducting MEDDPICC deal reviews, managing customer concerns, and building executive relationships to drive customer engagement. Requirements include 10+ years of software sales with 3–5+ years of enterprise management, a proven track record of revenue growth, experience managing Enterprise Account Executives in a B2B software environment, and strong presentation and communication skills, with CX experience considered a plus. The compensation package offers a US OTE of $290k–$434k (50/50 base/commission) with potential bonuses or benefits, and Zendesk emphasizes a hybrid, inclusive culture with equal opportunity and accommodations for applicants.

Appfire is a remote-first company that lets employees choose how and where they work, with flexible time off and growth resources like online learning, training programs, leadership development, and internal mobility. It is seeking a strategic SVP, Americas to lead the multi-channel revenue engine across Direct Sales, Sales Development, and Channel/Partner motions, driving consistent revenue growth and strengthening the partner ecosystem. Key responsibilities include owning the Americas revenue agenda, balancing direct and indirect revenue, building and scaling a high-performance GTM organization across Sales, SDR, and Channel, implementing forecasting and KPI-driven management, and collaborating with Marketing, Product, and Customer Success while serving on the executive leadership team. Required skills include 10+ years of regional revenue leadership with Direct & Indirect Sales, experience owning SDR/BDR organizations, strong channel/partner leadership, SaaS growth experience, data-driven decision-making, and exceptional cross-functional leadership and collaboration. Appfire offers equity, 401(k) matching, learning and development benefits, flexible PTO and holidays, 100% company-paid health coverage with dental and vision, CSR through Appfire Town, a robust partner network of 800+ channel partners, ISO 27001/27017 and SOC 2 certifications, and recognition as a growing, award-winning employer across a global footprint.

Zendesk is hiring an AI Sales Specialist in the AMER region (EMC segment) as a quota-carrying overlay role to work with Core Account Executives, prospect, demo, and close deals across the AI product suite. You’ll own sales quotas, collaborate with the core sales team to grow revenue from existing Zendesk accounts and new business, and lead AI proofs-of-concept while cultivating client relationships through value-based selling. You’ll partner with the AI Success team to identify expansion and cross-sell opportunities, support commercial modeling, and help forecast automation rates to maximize ARR while meeting customer requirements. The role also entails AI sales enablement and product duties, acting as a subject-matter expert, owning enablement initiatives in your territory, and maintaining deep knowledge of the AI Agent portfolio to tailor demos. Requirements include proven quota-carrying sales experience (preferably CX/Conversational AI), strong communication skills, travel willingness, and overlay/co-sell experience; the US OTE ranges from $152k to $228k with a 60/40 base/commission split, and Zendesk emphasizes equal opportunity, diversity, hybrid work options, and accommodations.

Zendesk is hiring a Strategic Enterprise Account Executive to drive revenue growth in strategic enterprise accounts with a strong emphasis on AI, building trusted relationships with C-level stakeholders and tailoring Zendesk solutions to complex business needs. Key responsibilities include developing and executing strategic sales plans to meet or exceed quotas, engaging senior decision-makers, negotiating and closing complex deals, collaborating with Customer Success, Solutions Engineering, Marketing, and Product teams, maintaining a robust AI sales pipeline with accurate forecasts, and representing Zendesk at industry events. Qualifications include a bachelor’s degree or equivalent, 7+ years of enterprise SaaS sales experience with a proven track record of meeting targets in complex cycles, the ability to influence C-level executives, excellent communication and negotiation skills, and proficiency with CRM tools and sales methodologies. Why Zendesk? the role offers exposure to cutting-edge technology in customer experience, a collaborative culture, uncapped commission, and comprehensive benefits. The US OTE ranges from about $249,000 to $373,000 with a 50/50 base-to-commission mix, and final offers consider experience and location and may include bonuses or incentives; Zendesk also emphasizes fairness, diversity, inclusion, AI-based screening practices, and accommodations for applicants with disabilities.

The role is an AI Sales Specialist at Zendesk, a quota-carrying overlay position working with the Core AE team to drive growth and adoption of Zendesk's AI products in the EMC segment across the Americas. Main duties include taking ownership of sales quotas, collaborating with the core sales team to pursue revenue from existing Zendesk accounts and new business, and engaging customers with a value-based approach while leading and supporting approved AI proofs of concept. The role also covers AI sales enablement—serving as an AI solutions expert, owning enablement initiatives for an assigned territory, and ensuring AEs receive product updates, plays, and market insights to generate prospects and qualify opportunities. Requirements include proven quota-carrying sales experience (preferably in Conversational AI or CX), a track record of meeting/exceeding targets, strong communication skills, willingness to travel, and ideally experience in an overlay AE or co-sell setup. Compensation in the US ranges OTE $152k-$228k with a 60/40 base/commission split and potential bonuses/benefits; Zendesk also emphasizes its inclusive culture with hybrid work options, notes that AI screening may be used in hiring, and remains an equal opportunity employer offering accommodations.

Appfire emphasizes a people-first, remote-first culture where employees choose where to work, balance their lives with flexible time off, and pursue growth through online learning, facilitated training, and internal mobility. The Sales Development Representative role focuses on outbound prospecting to generate demand for Flow and cross-sell across Appfire’s portfolio, including researching target accounts, multi-channel outreach, qualifying prospects, scheduling discovery meetings, and maintaining Salesforce data. The ideal candidate has 1–2 years of outbound or inside-sales experience, strong communication skills, comfort with high-volume outreach, account research for tailored messaging, and familiarity with Salesforce and tools like Sales Navigator, Gong, ZoomInfo, and Calendly. Appfire offers benefits such as equity, 401(k) matching, Appfire University, flexible PTO with holidays, 100% company-paid health insurance, 50/50 dental and vision, volunteering PTO, and various stipends. About Appfire: a 850+ employee remote-first company across 28 countries with CSR programs like Appfire Town and Pledge 1%, strong security certifications (ISO 27001/27017, SOC 2), a robust partner channel, and multiple industry recognitions from groups like Deloitte, Inc., BuiltIn, and Inc. 5000.

Zendesk is seeking a Public Sector Account Executive focused on Education and State Government in the Northeast US to grow the public sector SaaS footprint and deepen customer impact. You will drive revenue by acquiring new public sector customers, pursuing cross-sell opportunities, and nurturing relationships for retention and strategic partnerships. You’ll use data, customer intent, and adoption history to prospect new clients, lead multi-month, value-centric deals with proofs of concept, and maintain a robust pipeline and forecast. Requirements include a BA/BS, at least 5 years in public sector sales or solution engineering (preferably SaaS), a proven track record of exceeding targets, and experience engaging VP/C-level executives, with familiarity with tools like Salesforce, Outreach, and Clari; travel is required. The US on-target earnings range is $216,000–$324,000 with a 50/50 base/commission mix, plus potential bonuses, within a hybrid, inclusive culture that emphasizes equal opportunity and accommodations.

Tempo serves 30,000+ customers, including a third of Fortune 500, with a suite of integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting that help teams move from vision to value. Since its 2007 origin as a time-tracking tool, Tempo has become the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem. Tempo aims to help everyone work better while being a tech company with a heart, continuously innovating its award-winning products and expanding solutions. The VP of Revenue Operations will own the end-to-end revenue engine across marketing, sales, and customer success, setting the long-term RevOps vision, driving operational plans, and ensuring data-driven revenue decisions. Ideal candidates have 12+ years in revenue or sales operations with 5+ years in a senior role, strong CRM/analytics experience, and SaaS know-how; the role offers remote-first work, unlimited vacation, comprehensive benefits, growth opportunities, and a commitment to equal opportunity.

Tempo is a global software company with 30,000+ customers, including a third of Fortune 500, offering integrated time management, resource planning, budgeting, roadmapping, and more, and it has grown from a 2007 time-tracking project into the leading Jira time-management add-on in the Atlassian ecosystem. The role of Customer Success Operations Manager is to shape the digital customer journey across segments by designing and operationalizing systems, data flows, and processes that enable the CS team to scale, collaborating across Product, Marketing, Sales, Support, and RevOps and leveraging Gainsight and Salesforce. Responsibilities include configuring Gainsight (and integrations), gathering requirements, designing business rules and processes, rolling out new CS workflows, and documenting customer success procedures while monitoring health signals and triggers. Success looks like a scalable, digital-first journey with unified systems across customer-facing teams, high customer satisfaction and retention, and a thriving self-service community, with required qualifications such as Gainsight Level 3 Admin Certification, Salesforce integration experience, 3+ years in CS Ops/RevOps, and a track record with AI-driven in-app engagement. Tempo offers a remote-first work environment, unlimited vacation, comprehensive benefits, training reimbursement, and opportunities for growth, along with an inclusive, equal-opportunity culture; applicants should submit resumes in English.

Tempo creates Atlassian Marketplace apps for 30,000+ customers, including a third of the Fortune 500, and aims to help teams orchestrate work with a shift from time-tracking to a modular, award-winning SPM suite. The role is Enterprise Account Director for New & Expansion in EMEA, responsible for driving sales to large enterprises, managing the full process from qualification to close and account care, and collaborating with partners globally. Responsibilities include positioning Tempo’s value to top enterprises, expanding usage with assigned accounts, guiding stakeholders through deployment, maintaining pipeline and forecasts in Salesforce, negotiating agreements, and helping shape pricing models for large deployments. Requirements include 6+ years in enterprise B2B SaaS selling to Fortune 500, proven quota attainment, experience with complex sales cycles and executive relationships, data-driven problem solving, strong prospecting and relationship-building, with familiarity with Atlassian Marketplace or related ecosystems as a plus. Tempo offers a remote-first environment, unlimited vacation, comprehensive benefits, professional growth opportunities, a collaborative and inclusive culture, and resumes in English.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams deliver value. Since 2007, Tempo began as a time-tracking tool and has become the #1 time management add-on for Jira, expanding within the Atlassian ecosystem. They are hiring a Senior SRE to build the infrastructure that supports engineering, maintain a highly available AWS-based platform, and mentor others as the devops culture grows. Responsibilities include automating builds, releases, and monitoring; participating in on-call rotations; working with Kubernetes and modern tools; building scalable solutions; and contributing to monitoring, observability pipelines, and database administration. Tempo offers a remote-first environment, unlimited vacation in most locations, comprehensive benefits, professional development opportunities, and a commitment to an inclusive, equal-opportunity workplace.

Tempo is a global software company with over 30,000 customers, including a third of Fortune 500 companies, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting, and it has evolved into the #1 time management add-on for Jira within the Atlassian ecosystem. The company seeks a Senior Software Developer to design, develop, and maintain the Strategic Roadmaps SaaS product (formerly Roadmunk), contributing to roadmap visualizations, integrations, public/private APIs, system modernization, and infrastructure improvements. Candidates should have 4+ years of full-stack experience with AWS cloud-native technologies and strong TypeScript/Node.js/React skills, focusing on scalable, secure, high-performance, testable code and automated tests. The role involves collaboration across engineering, product, design, QA, SRE, and customer support; participating in code reviews, debugging production issues, improving observability, and driving best practices in software development. Tempo offers a remote-first environment with unlimited vacation in many locations, comprehensive benefits, growth opportunities, and an inclusive culture, and the position is open to North America-based candidates with resumes in English.

Appfire is a remote-first, people-first company that lets employees choose where to work, balance their personal lives with flexible time off, and grow on their own terms through learning platforms, leadership programs, and internal mobility. The Business Development Representative role is the first point of contact for potential customers across the Appfire portfolio, responsible for inbound lead response, qualification, discovery call scheduling, and seamless handoffs while maintaining Salesforce data. Requirements include 1–2 years in a sales or customer-facing role, strong communication and organization, CRM experience, and a curiosity about SaaS and the Atlassian ecosystem. Appfire offers benefits such as equity, 401(k) matching, learning resources, substantial PTO and paid holidays, comprehensive health/dental/vision coverage, volunteering time off, stipends, and remote-work support. The company emphasizes security with ISO and SOC certifications, a robust channel program of 800+ partners, CSR through Appfire Town and Pledge 1%, and pride in being an award-recognized, equal-opportunity employer with 850+ employees across 28 countries.

Appfire emphasizes the importance of choice in the workplace, encouraging employees to work in environments that enhance their productivity, whether at home, in the office, or while traveling. The company, with 20 years of experience in software development, supports a flexible work-life balance, allowing employees to configure their schedules and enjoy generous time-off policies without complicated approvals. Appfire is currently seeking a Lead Customer Experience (CX) Manager to develop and manage their customer satisfaction and loyalty programs, focusing on actionable insights derived from customer feedback. This role aims to enhance the overall customer journey by collaborating with various operational teams and optimizing processes based on data-driven findings. Additionally, Appfire is dedicated to professional growth and corporate social responsibility, shunning a one-size-fits-all approach while fostering a collaborative and supportive work culture.

The Senior Solutions Consultant at Zendesk is responsible for managing the technical and competitive aspects of the sales cycle, particularly for Enterprise and Mid Market clients, while maintaining customer satisfaction. Candidates should have over five years of software selling experience, strong interpersonal skills, and a knack for mapping requirements to software solutions. The role involves collaborating with Sales, Marketing, and Product Managers, while also serving as the main technical liaison with prospects. Requirements include technical knowledge in web technologies, experience with RFI/RFP processes, and a customer-first approach to sales, along with a growth mindset and intellectual curiosity. The position offers an annual On Target Earnings range of $151,000 to $227,000, and emphasizes Zendesk's commitment to diversity, equity, and inclusion in the workplace.

Zendesk is a prominent customer experience software company aiming to enhance business-customer interactions through its innovative platform. The role of Strategic Enterprise Account Executive involves driving revenue by securing new business within enterprise accounts, with a particular emphasis on AI. Successful candidates will develop sales strategies, engage with senior decision-makers, and tailor solutions to meet clients' needs while collaborating across various teams to ensure customer satisfaction. Qualifications include a bachelor’s degree, over seven years of enterprise sales experience, a track record of exceeding sales targets, and strong communication skills. Zendesk offers competitive compensation, comprehensive benefits, and a collaborative culture that supports professional growth and innovation while promoting diversity and inclusion in the workplace.

Zendesk for Startups is seeking a Startup Marketing Manager to enhance its visibility and support startup engagement through targeted content and digital campaigns. The role involves developing a comprehensive marketing strategy that addresses the needs of startups at various stages, including awareness, onboarding, and sales enablement. Responsibilities include creating compelling content, managing organic social media channels, and overseeing digital marketing campaigns to drive startup acquisition and engagement. Candidates should have over six years of experience in digital marketing, strong storytelling skills, and the ability to manage multi-format content and social media strategies. The position offers a competitive salary range of $124,000 to $186,000, along with potential bonuses and benefits.

The Solutions Consultant at Zendesk plays a critical role in the sales cycle, requiring a blend of technical expertise and sales acumen to convey the software's advantages to executives. Candidates should have 5-7+ years of experience in software sales to Mid Market and Enterprise clients, as well as strong interpersonal and problem-solving skills. Desired qualifications include experience with RFI/RFP processes, technical knowledge in web technologies, and managing pilot programs. The position offers a competitive salary in the range of $119,000 to $179,000, with a focus on fostering an inclusive and diverse work environment. Zendesk utilizes AI for application screening and emphasizes reasonable accommodations for applicants with disabilities.

The job description outlines the role of a Data Product Manager at Zendesk, emphasizing the need for a strategic and analytical professional to manage foundational data assets and business metrics. The individual will collaborate with various departments, define key performance indicators (KPIs), and work closely with technical teams to ensure accurate implementation and reporting of metrics. Key responsibilities include metric definition and governance, data implementation, strategic analysis, and effective communication with stakeholders. Candidates are expected to possess relevant qualifications, including a degree in a quantitative field, significant experience in data product management, good understanding of data platforms, and strong communication skills. Compensation for the position ranges from $152,000 to $228,000, and the company promotes a diverse and inclusive work environment.

Zendesk, a leader in customer experience solutions, seeks an experienced Sales Specialist focused on contact center technologies such as Zendesk, Amazon Connect, and AWS. This role is essential for driving awareness and sales of Zendesk’s contact center platform for the SMB segment in North America. Key responsibilities include collaborating with various teams to pursue sales opportunities, running enablement sessions, and staying ahead of industry trends. The ideal candidate should have a minimum of 7 years of relevant experience, strong analytical and communication skills, and a proven sales track record at the C-level. Zendesk offers a competitive salary and benefits, along with opportunities for professional growth in a collaborative work environment.

Zendesk is seeking a Commercial Account Executive for its Bay Area sales team to enhance customer experiences using AI-driven solutions. The role involves managing the full sales cycle, from prospecting to closing, and fostering relationships with existing clients to deepen the company's impact. Responsibilities include driving revenue growth through acquiring new customers, promoting AI adoption, and leveraging data to enhance customer retention and account expansion. Successful candidates should have a BA/BS degree, at least three years of B2B sales experience, and demonstrate the ability to engage with executive-level stakeholders. The position offers a competitive salary range of $168,000 to $252,000 and emphasizes Zendesk's commitment to diversity, equity, and inclusion in hiring practices.

Zendesk is a leader in customer experience solutions, focusing on enhancing customer interactions through technologies like Zendesk, Amazon Connect, and AWS. The company is seeking a Contact Center Partner Solutions Consultant with deep expertise in these technologies, who will lead partner onboarding and technical enablement, ensuring successful implementation and resale of Zendesk solutions. Responsibilities include designing scalable contact center architectures, providing technical guidance during co-sell engagements, and developing enablement materials such as training documentation. Candidates are expected to have significant experience in solution architecture related to contact centers, excellent communication skills, and a strong technical background. The position offers an annual OTE range of $151,000 to $227,000, emphasizing Zendesk's commitment to diversity and inclusion in the workplace.

Zendesk is looking for a Senior Director of Commercial Pricing Strategy to lead the design and implementation of new revenue models and pricing strategies for its AI-driven customer service platform. This role involves managing a team of pricing professionals, collaborating with various departments, and interfacing with customers to optimize pricing, packaging, and monetization strategies across multiple product portfolios. Key responsibilities include defining pricing strategies, overseeing transitions to new revenue models, and conducting market research to inform pricing decisions. The ideal candidate should have extensive experience in SaaS pricing, strong analytical skills, and the ability to communicate effectively with stakeholders. The position offers a competitive salary range and emphasizes Zendesk’s commitment to diversity, equity, and inclusion in the workplace.

Zendesk is looking for a Principal Engineer for Data Platform Architecture to enhance its Data Platform (ZDP) aimed at improving customer experience through effective data and analytics. The role involves leading the architecture of ZDP to ensure it meets performance, reliability, and security standards while being cost-effective at scale. Key responsibilities include overseeing data ingestion and transformation, serving as a technical expert on Snowflake, and collaborating across teams to optimize data access and analytics processes. The ideal candidate should have over 10 years of experience in data engineering or analytics, with profound knowledge of Snowflake and OLAP concepts, as well as the ability to navigate complex organizational structures. Additionally, Zendesk emphasizes diversity and inclusion in its hiring practices and offers a hybrid work environment with competitive compensation.

Zendesk is looking for a GTM Content Architect and Content Strategist to join their Global Enablement team, emphasizing the need for strong project management and content strategy skills. The ideal candidate should have expertise in content governance and a solid understanding of effective learning frameworks, as well as the ability to innovate with AI-driven solutions. Responsibilities include leading content governance frameworks, collaborating with Go-to-Market teams, and supporting engagement initiatives. Candidates should possess 3-5+ years of experience in content management and a proactive approach to content strategies and governance. The position offers a salary range of $123,000 to $185,000 annually, with additional benefits and a hybrid work model.

Zendesk is a leading customer experience (CX) platform that prioritizes customer success and aims to provide value from its solutions through its CX organization. The CX Programs team plays a crucial role in enhancing business efficiency and facilitating transformations while reporting to the Chief Customer Officer (CCO). Key responsibilities of the team include ensuring effective service delivery, enabling product adoption, and reinforcing delivery excellence across departments. The role requires over five years of experience in CX or similar fields, expertise in customer success strategies, and strong analytical skills to drive operational improvement. Zendesk values diversity and offers a hybrid working model, maintaining an inclusive environment for applicants and employees.

Zendesk is seeking an experienced Staff Solution Architect with extensive knowledge of Order to Cash (O2C) and Record to Report (R2R) processes to lead the design and implementation of efficient financial systems. The role involves spearheading solution architecture, collaborating with various stakeholders to gather requirements, and driving ERP integrations for automated workflows. Candidates should possess a minimum of 10 years of solution architecture experience, with specific expertise in billing systems and ERP implementations. Strong leadership, communication skills, and a thorough understanding of financial operations are essential, along with a relevant degree and certifications beneficial. The position offers a competitive salary range of $161,000 to $241,000, along with potential bonuses and benefits, and emphasizes Zendesk's commitment to diversity and inclusion in the workplace.

Zendesk is looking for an Enterprise Account Executive with a strong background in B2B sales and an enthusiasm for driving growth in the SaaS sector to help expand their enterprise account base. The role involves acquiring new customers, nurturing existing relationships, and implementing strategies to optimize revenue through cross-selling and deepening customer partnerships. Candidates should have a minimum of 8 years in cloud/software sales, a history of exceeding sales targets, and the ability to navigate complex sales cycles effectively. The position offers competitive compensation, with On Target Earnings ranging from $290,000 to $434,000, and includes a focus on inclusion and diversity within the workplace. Zendesk embraces a hybrid work model, allowing employees flexibility while also fostering collaboration in office settings.

The Group Marketing Manager, Commercial and SMB, at Zendesk will be responsible for leading regional marketing initiatives that drive demand and customer engagement. This role involves developing localized campaigns that align with sales objectives, optimizing marketing performance through data-driven insights, and managing a high-performing team. Candidates should have over ten years of marketing experience, strong leadership skills, and expertise in multi-channel campaign execution. The position requires collaboration across various departments and the management of external partners to ensure successful campaign delivery. Additionally, the job offers a competitive salary range and emphasizes Zendesk's commitment to diversity and inclusion in the workplace.

Tempo, with a customer base exceeding 30,000 including a third of Fortune 500 companies, provides integrated solutions for various aspects of workflow management, positioning itself as a leading provider in the Atlassian ecosystem. Originally established in 2007 to create a time-tracking tool, Tempo has grown to become the top time management add-on for Jira, continuously innovating its products to enhance team efficiency. The company is currently seeking a Senior Growth Marketing Manager, Lifecycle, responsible for optimizing trial onboarding experiences and driving user activation through collaboration with several teams. Ideal candidates should possess expertise in marketing automation platforms, strong analytical skills, and the ability to create engaging onboarding experiences, with at least 5 years of relevant experience. Tempo offers a remote-first work environment with numerous benefits, professional development opportunities, and a commitment to fostering an inclusive workplace culture.

Tempo is a leading provider of workflow solutions, trusted by over 30,000 customers, including a significant number of Fortune 500 companies, to enhance their productivity through various integrated tools. Since its inception in 2007, Tempo has evolved from a simple time-tracking tool to the top time management add-on for Jira, expanding its offerings within the Atlassian ecosystem. Currently, Tempo is seeking a Senior Backend Developer to design and maintain APIs, develop scalable solutions, and collaborate with cross-functional teams to drive innovation. The ideal candidate should have experience with Java/Kotlin, Spring, and AWS, and possess a passion for clean code and best practices. Tempo offers a remote-first environment, unlimited vacation, competitive benefits, and a commitment to diversity and inclusion in the workplace.

Tempo Software is seeking a Senior Backend Developer to create scalable solutions and maintain APIs, leveraging Java/Kotlin, Spring, and AWS. The ideal candidate should have experience in software development, including knowledge of Javascript/Typescript, database performance, and cloud technologies, while being enthusiastic about clean code and best practices. This role involves collaborating with various teams to innovate and improve products for enterprise users, while emphasizing performance, quality, and security. Employees will enjoy a remote-first work environment, professional development opportunities, unlimited vacation, and a strong emphasis on collaboration and inclusivity. Tempo Software, recognized for its impactful enterprise productivity tools, invites passionate individuals to join their mission of enhancing team collaboration and innovation.

Tempo is a leading provider of time management and productivity solutions, trusted by over 30,000 customers, including many Fortune 500 companies. Founded in 2007, Tempo has evolved into the top time management add-on for Jira, offering a suite of integrated tools for various aspects of project management. They are seeking a passionate software developer with experience in server-side development, particularly in Java and Kotlin, to contribute to their flagship product, Structure for Jira Cloud. The ideal candidate should possess strong problem-solving skills, proficiency in designing APIs, and the ability to work autonomously in a remote environment. Joining Tempo offers opportunities for professional growth, a supportive team culture, remote work flexibility, and inclusive employment practices.

Tempo is committed to helping teams build effectively through its suite of top-selling Atlassian Marketplace apps, which serve over 29,000 customers, including a significant portion of Fortune 500 companies. Founded in Iceland in 2009, Tempo has expanded its offerings to include various project management and planning tools, notably through acquisitions such as Roadmunk and LiquidPlanner. The company seeks a Senior Accountant with a CPA certification and audit experience to oversee its accounting functions and ensure regulatory compliance. Responsibilities include managing month-end and year-end closing, audit support, financial reporting, and general ledger maintenance, while fostering process improvements and providing mentorship to junior staff. Tempo also promotes a flexible work environment, offering remote work options, unlimited vacation, and a commitment to inclusivity in hiring practices.

As one of the largest, award-winning, and top-selling app vendors in the Atlassian Marketplace supporting over 30,000 customers around the world, we hire top talent who build with heart and succeed with others.

At Tempo, we’re on a mission to help modern, forward-thinking product and engineering teams work better. Our integrated applications for time management, resource planning, and budget management provide unrivaled understanding of how time and effort are spent. But we’re not the time tracking of yesterday. Our innovations in automation and machine learning make logging time seamless for the highly skilled and creative people doing the work. With uninterrupted effort, team leads and executives gain deep insights into how time is being used in order to plan, manage, and deliver results. After all, time is a finite and precious resource, and the world’s top performing teams unlock the value of their time so that they consistently succeed.

Come join us as we continuously innovate our industry-leading products and expand to new ecosystems. We are looking for exceptional candidates who will bring their unique perspectives to our global teams.

 About the Position -

Reporting to the Head of Strategic Finance, this individual contributor role is an integral addition to a team responsible for budgeting, forecasting and managing Tempo’s full P&L and serving as analytical and strategic business partners throughout the organization. This role will drive financial visibility and accountability, built on strong relationships across the company and grounded in data and analysis, requiring the ability to navigate between complex details and the big picture. This is a highly visible role engaging regularly with executives and senior leaders and will be pivotal in enabling informed decisions that drive revenue growth and maximize profitability.

You are a seasoned finance leader, with strong analytical and modeling skills and a deep SaaS understanding. You also have demonstrable experience of acting as a business partner, supporting and challenging non-finance stakeholders. As this role involves constant interaction with senior non-finance stakeholders across the business, you need the confidence and emotional intelligence to effectively communicate at all levels. The ideal candidate has a mixed financial skill set, has worked in the high-tech industry and enjoys operating in an extremely fast-paced, entrepreneurial environment.

*Experience working at a high-growth SaaS company is must

What You’ll Do -

• Support team in executing on strategic and financial planning processes (e.g., Business Reviews, Forecasts, Annual Budget, and Long-Range Plan)
• Prepare financial reporting deliverables (month-end close package, departmental variance explanation) to enable transparency into the business’s performance and drivers. Liaise with the Accounting team and cross-functional business partners to ensure correct accounting treatment of transactional activities.
• Provide analytical rigor and thought partnership to help drive key business decisions in support of strategic initiatives
• Liaise with stakeholders across the company to coordinate the capture and communication of relevant financial and operational data
• Develop and monitor critical success metrics, and communicate actionable insights
• Lead analytics studies to support decisions/conclusions on financial performance, business unit profitability, and operational effectiveness
• Support the development of Leadership, Board and Investor presentations.
• Foster collaborative relationships with business teams, implement new processes and drive continuous improvement through insightful analysis, building accountability and predictability of financial performance
• Support the implementation, adoption, and management of new FP&A software (Planful)
• Support the continued build out of the process, framework, and systems supporting our consolidated business forecast.
• Serve as a thought-partner to leaders across the organization on strategy, develop a shared vision for how we scale efficiently.

 Who You Are -

• Minimum 8+ years of progressive finance/FP&A experience
• 4+ years experience at a high-growth SaaS company, preferably with international operations
• Experience evolving processes, controls and systems to support a high-growth company
• Ability to influence all levels of leadership to drive actions, behaviors, decisions and business outcomes
• Advanced Proficiency in Microsoft Excel to analyze complex business scenarios by building/improving financial models.
• Highly motivated, self-starter with ability to work independently in a fast-paced environment, simultaneously manage several priorities, and challenge the status quo to lead change and operational improvements.
• Attention to details and ability to synthesize large volumes of data into concise and insightful recommendations to the executive leadership team.
• Grace under pressure with a good sense of humor and dose of humility
• Strong accounting knowledge especially in a software/SaaS environment
• Strong written and oral communication skills with experience in presenting to business partners with confidence, conviction, and credibility
• Experience in multiple finance domains highly desired (i.e. GTM, R&D, Corporate, Strategy, etc)
• Bachelor’s in Finance, Economics, STEM, or equivalent (MBA a plus)
• Experience working with modern software and dimensional planning systems, (particularly knowledge working with NetSuite, Looker, Planful is a plus)
• Cloud infrastructure and Cloud FinOps knowledge is a plus
• Experience merging, enhancing, and analyzing large data sets utilizing programming languages (e.g., BQ, SQL, R, Python) a plus

What's In It For You -

• Remote First Work Environment!
• Unlimited vacation in most of our locations
• Great benefits including health, dental, vision and savings plan
• Perks such as training reimbursement, WFH reimbursement, and more
• Diverse and dynamic teams with challenging and exciting work
• An opportunity to have a real impact on our business
• A great range of social activities (both in person and virtual)
• Optional in person meet-ups and the ability to travel to our international offices
• Employee referral program

Note: As our hiring teams are global, please submit your resume in English only!

 At Tempo Software, we are proud to be an equal opportunity employer and are committed to creating an inclusive culture. As such all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

As one of the largest, award-winning, and top-selling app vendors in the Atlassian Marketplace supporting over 30,000 customers around the world, we hire top talent who build with heart and succeed with others.

At Tempo, we’re on a mission to help modern, forward-thinking product and engineering teams work better. Our integrated applications for time management, resource planning, and budget management provide unrivaled understanding of how time and effort are spent. But we’re not the time tracking of yesterday. Our innovations in automation and machine learning make logging time seamless for the highly skilled and creative people doing the work. With uninterrupted effort, team leads and executives gain deep insights into how time is being used in order to plan, manage, and deliver results. After all, time is a finite and precious resource, and the world’s top performing teams unlock the value of their time so that they consistently succeed.

Come join us as we continuously innovate our industry-leading products and expand to new ecosystems. We are looking for exceptional candidates who will bring their unique perspectives to our global teams.

 About the Position -

Reporting to the Head of Strategic Finance, this individual contributor role is an integral addition to a team responsible for budgeting, forecasting and managing Tempo’s full P&L and serving as analytical and strategic business partners throughout the organization. This role will drive financial visibility and accountability, built on strong relationships across the company and grounded in data and analysis, requiring the ability to navigate between complex details and the big picture. This is a highly visible role engaging regularly with executives and senior leaders and will be pivotal in enabling informed decisions that drive revenue growth and maximize profitability.

You are a seasoned finance leader, with strong analytical and modeling skills and a deep SaaS understanding. You also have demonstrable experience of acting as a business partner, supporting and challenging non-finance stakeholders. As this role involves constant interaction with senior non-finance stakeholders across the business, you need the confidence and emotional intelligence to effectively communicate at all levels. The ideal candidate has a mixed financial skill set, has worked in the high-tech industry and enjoys operating in an extremely fast-paced, entrepreneurial environment.

*Experience working at a high-growth SaaS company is must

What You’ll Do -

• Support team in executing on strategic and financial planning processes (e.g., Business Reviews, Forecasts, Annual Budget, and Long-Range Plan)
• Prepare financial reporting deliverables (month-end close package, departmental variance explanation) to enable transparency into the business’s performance and drivers. Liaise with the Accounting team and cross-functional business partners to ensure correct accounting treatment of transactional activities.
• Provide analytical rigor and thought partnership to help drive key business decisions in support of strategic initiatives
• Liaise with stakeholders across the company to coordinate the capture and communication of relevant financial and operational data
• Develop and monitor critical success metrics, and communicate actionable insights
• Lead analytics studies to support decisions/conclusions on financial performance, business unit profitability, and operational effectiveness
• Support the development of Leadership, Board and Investor presentations.
• Foster collaborative relationships with business teams, implement new processes and drive continuous improvement through insightful analysis, building accountability and predictability of financial performance
• Support the implementation, adoption, and management of new FP&A software (Planful)
• Support the continued build out of the process, framework, and systems supporting our consolidated business forecast.
• Serve as a thought-partner to leaders across the organization on strategy, develop a shared vision for how we scale efficiently.

 Who You Are -

• Minimum 8+ years of progressive finance/FP&A experience
• 4+ years experience at a high-growth SaaS company, preferably with international operations
• Experience evolving processes, controls and systems to support a high-growth company
• Ability to influence all levels of leadership to drive actions, behaviors, decisions and business outcomes
• Advanced Proficiency in Microsoft Excel to analyze complex business scenarios by building/improving financial models.
• Highly motivated, self-starter with ability to work independently in a fast-paced environment, simultaneously manage several priorities, and challenge the status quo to lead change and operational improvements.
• Attention to details and ability to synthesize large volumes of data into concise and insightful recommendations to the executive leadership team.
• Grace under pressure with a good sense of humor and dose of humility
• Strong accounting knowledge especially in a software/SaaS environment
• Strong written and oral communication skills with experience in presenting to business partners with confidence, conviction, and credibility
• Experience in multiple finance domains highly desired (i.e. GTM, R&D, Corporate, Strategy, etc)
• Bachelor’s in Finance, Economics, STEM, or equivalent (MBA a plus)
• Experience working with modern software and dimensional planning systems, (particularly knowledge working with NetSuite, Looker, Planful is a plus)
• Cloud infrastructure and Cloud FinOps knowledge is a plus
• Experience merging, enhancing, and analyzing large data sets utilizing programming languages (e.g., BQ, SQL, R, Python) a plus

What's In It For You -

• Remote First Work Environment!
• Unlimited vacation in most of our locations
• Great benefits including health, dental, vision and savings plan
• Perks such as training reimbursement, WFH reimbursement, and more
• Diverse and dynamic teams with challenging and exciting work
• An opportunity to have a real impact on our business
• A great range of social activities (both in person and virtual)
• Optional in person meet-ups and the ability to travel to our international offices
• Employee referral program

Note: As our hiring teams are global, please submit your resume in English only!

 At Tempo Software, we are proud to be an equal opportunity employer and are committed to creating an inclusive culture. As such all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.