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deep insights into the Atlassian community

- Appfire promotes a flexible, remote-first culture where employees choose how and where they work, prioritizing work-life balance, growth, and ongoing learning. - The company is hiring a Customer-Obsessed Manager of Customer Success to lead a high-performing CSM team for strategic enterprise accounts, building scalable CS processes and partnering with Channel to accelerate value and growth. - The role involves building and scaling an EMEA CS organization, coaching and mentoring CSMs, driving adoption, retention, and expansion, handling escalations, and collaborating cross-functionally while using data to guide actions. - Ideal candidates bring extensive channel/partner experience (Atlassian ecosystem a plus), proven CSM leadership in high-growth SaaS, the ability to develop playbooks, a data-driven mindset, mentoring skills, and strong remote/hybrid communication. - Appfire offers equity, generous PTO and holidays, training, private health insurance, a remote-work stipend, sport allowance, volunteer days, and an optional Bilbao office; the company is a 850+-employee, 28-country remote-first organization with a large channel program, CSR initiatives, and certifications (ISO 27001, SOC 2) and other industry recognitions.

Appfire is a remote-first, people-first company that lets you choose how, where, and when you work, supports work-life balance with flexible time off, and enables growth through online learning, leadership programs, and internal mobility. As a Sr. Customer Success Manager, you will own a portfolio of about 70 high-value enterprise accounts, driving long-term ARR growth through account mapping, expansion, migration support, and executive-level engagements. You will act as a strategic advisor, drive retention, mitigate churn, guide major transitions (e.g., Data Center to Cloud migrations), and collaborate with support, product, engineering, and GTM teams to maximize value. Requirements include 5+ years in enterprise SaaS CS/AM/sales with Fortune 500 experience, strong understanding of SaaS metrics, CRM proficiency (Salesforce), and a history of cross-functional delivery; bonus for Atlassian ecosystem experience or German/Spanish/French/Polish language skills. Benefits include equity, 25 days PTO plus Spanish holidays with carryover, remote work with Bilbao office option, home office stipend, sport allowance, volunteer days, private health insurance, and a security-and-CSR focus with ISO 27001/27017, SOC 2, and Pledge 1% involvement, plus a broad partner ecosystem.

GitLab is an intelligent DevSecOps orchestration platform trusted by over 50 million users and many Fortune 100 companies, with a culture that treats AI as a core productivity multiplier. The role described is Account Executive based in Madrid, responsible for selling to Spain-based organizations up to 2,000 employees and guiding them through adopting GitLab’s AI-powered DevSecOps platform. You will own a broad book of business, manage full sales cycles from discovery to close, articulate GitLab’s value, maintain an evidence-based pipeline, provide customer feedback to product and sales teams, and collaborate with a distributed team that shares best practices through a transparent sales process. The ideal candidate has proven software sales success (mid-market/enterprise), strong ability to guide buying journeys, excellent communication and negotiation skills, disciplined pipeline management, and alignment with GitLab’s values with willingness to travel. GitLab offers flexible PTO, equity plans, remote-first work, growth resources, and a strong commitment to equal opportunity, along with location-based hiring guidelines and recruitment/privacy policies.

Appfire is a remote-first, people-first company that lets you choose where you work, supports flexible time off, and encourages growth on your own terms. They’re seeking a strategically focused Technical Program Manager to lead cross-company initiatives with Atlassian, aligning roadmaps, accelerating platform adoption, and ensuring successful execution. The role requires 5+ years of TPM/engineering program management, strong technical fluency with APIs and cloud architectures, and excellent collaboration, with Atlassian ecosystem experience preferred. Benefits include company equity, a monthly work-from-home allowance, access to a learning platform, 25 days of PTO, reduced summer hours, private healthcare, a sport allowance, and paid volunteering days. Appfire emphasizes CSR and has a global team of 850+ across 28 countries, along with ISO and SOC certifications, a Trust Center, and a broad partner network serving many Fortune 500 and major clients.

Appfire is a remote-first, people-first company that supports flexible work locations and a trust-based culture built on two decades of software experience. It emphasizes choosing how you work, balancing life, and growing on your own terms with access to online learning, leadership programs, internal mobility, and a global collaborative environment. The Senior Product Manager for Configuration Manager for Jira Cloud will lead the CMJ Cloud expansion, translating customer and market needs into a cloud migration/configuration management solution and owning the product roadmap with cross-functional teams. Requirements include a technical bachelor’s degree or equivalent PM experience, 3+ years in technical product management, 2+ years SaaS, 3+ years of product analytics experience, and familiarity with cloud tech and the Atlassian ecosystem is preferred. The company offers equity, a remote-work stipend, learning resources, 25 days of PTO, reduced summer hours, private healthcare, CSR days, ISO/SOC2 certifications, a strong partner network, and is an equal opportunity employer.

The company is seeking a Strategic Sales Manager (temporary maternity cover) for Adaptavist Spain to grow the monday.com partnership in Spain under a Spanish Contrato de Sustitución that ends when the employee on leave returns. The role involves owning a Spain-based territory and book of business, engaging mid-market and enterprise clients to drive recurring revenue through licensing and supported services, within a remote-first team. Responsibilities include Sales Strategy and Execution: managing the full sales cycle, nurturing leads and existing relationships, and adjusting negotiation strategies to exceed targets. It also requires deep product and services knowledge of monday.com and Adaptavist offerings, using value-based selling to align services with clients’ business goals. Additionally, the role covers Strategic Collaboration and Reporting with the Services Manager, monitoring metrics like client retention and satisfaction, plus building networks and handling high-stakes negotiations and communications.

The Senior Solutions Consultant at Zendesk leads the design and delivery of AI-powered CX and ES solutions for top brands, acting as a trusted advisor across Sales, Product, Engineering, and Customer Success to turn ambitious goals into measurable results. You’ll perform technical and business discovery, architect AI-driven CX/ES solutions, own the end-to-end technical engagement from qualification to pilots, and design secure, scalable integrations using Zendesk APIs, middleware, and cloud platforms. You’ll collaborate across teams to influence the product roadmap and go-to-market strategy, and use Zendesk analytics and AI metrics to demonstrate ROI and drive continuous improvement while championing AI adoption with Customer Success. Qualifications include 5+ years of presales or solutions consulting in SaaS/CX or enterprise software, strong knowledge of web/scripting technologies and architectures, experience delivering pilots/POCs, deep understanding of AI technologies and their CX applications, domain expertise in CCaaS or related areas, plus strong storytelling and communication skills and a relevant degree, with travel as needed. Zendesk promotes a hybrid, inclusive culture and is an equal opportunity employer, with commitments to global diversity and accommodations for applicants with disabilities, and notes that AI may be used in screening during hiring.

Appfire champions a remote-first, flexible work culture where employees choose where to work, balance life with flexible time off, and grow through online learning, facilitated training, leadership programs, and internal mobility. The Senior Software Engineer for the Flow data platform will design, build, and maintain secure, scalable backend systems that ingest large volumes of engineering data from third-party SaaS tools and transform it into clear insights, with production-grade HTTP APIs, all in a fully remote setting. You’ll own features end-to-end, collaborate with product, engineering, and security teams, contribute to architecture and coding standards, review code, and ensure quality, reliability, performance, and security without dedicated QA. Required skills include 5+ years in backend or full-stack SaaS, strong SQL and Python, production HTTP APIs, cloud/containerized environments, and Git; nice-to-haves include Django, React/TypeScript, Java, Postgres/Redis/AWS/Kubernetes, serverless patterns, and developer-tools experience. Appfire is a 850+ employee, remote-first company with CSR via Pledge 1%, certifications (ISO 27001/27017, SOC 2), a broad channel partner network, and a history of awards, reflecting its commitment to equal opportunity and delivering value to customers and partners.

Zendesk describes itself as the "intelligent heart of customer experience," noting its software powers billions of conversations for well-known brands. It emphasizes a fulfilling, inclusive culture with a hybrid work model that combines in-person collaboration in offices around the world with remote flexibility part of the week. The company states that artificial intelligence or automated decision systems may be used to screen or evaluate applications, in line with its policies and applicable laws. Zendesk is an equal opportunity employer committed to diversity, equity, and inclusion, prohibiting discrimination based on protected characteristics and providing information about USEqual Employment Opportunity rights. It also offers reasonable accommodations for applicants with disabilities or disabled veterans and provides a contact for accommodation requests.

Tempo serves more than 30,000 customers, including about a third of Fortune 500, offering an integrated suite for time management, resource planning, budgeting, roadmapping, and more, and is the #1 time management add-on for Jira with roots dating back to 2007. The company is seeking a QA Analyst to perform functional, regression, and performance testing, create and maintain End-to-End test automation, collaborate with developers and product managers, and provide production defect investigations and resolution. Requirements include a Bachelor’s degree or equivalent, at least 5 years of testing experience, strong QA methodologies, web app testing, knowledge of GET vs POST, basic XSS, and a track record of improving QA processes, with ISTQB certification, Jira administration, Agile experience, performance and security testing, and automation tools such as Cypress/Playwright and Jest as advantageous. Additional technical skills that are a plus include Java, Kotlin, Typescript, Python, Jira development, and experience with Linux, MacOS, and AWS. Tempo offers a remote-first environment, unlimited vacation in many locations, comprehensive benefits, training reimbursement, diverse teams, and an inclusive equal-opportunity workplace, with applicants encouraged to submit resumes in English.

Tempo Software is a leading Atlassian Marketplace app vendor serving 30,000+ customers worldwide, offering integrated time management, resource planning, and budget management with automation and ML to streamline time logging and provide leadership insights. They are seeking a results-driven Account Executive to manage the full sales cycle, collaborate with cross-functional teams, and drive revenue growth through tailored solutions. Responsibilities include prospecting and qualifying leads, delivering product demos, managing the sales pipeline, negotiating contracts, and building long-term client relationships to support onboarding and success. Requirements are 3+ years in sales/BD/AM, a proven quota track record, strong communication and CRM skills, ability to thrive in a fast-paced environment, and a preferred Bachelor's degree in a related field. Tempo promotes a remote-first culture with flexible schedules and international team locations, offers perks like unlimited vacation, training and WFH reimbursements, and a commitment to equal opportunity and inclusive hiring with resumes in English.

Appfire is a remote-first company that promotes choosing how you work, flexible time off, and growth opportunities on a global team. The role is Senior Software Engineer for Jira Cloud Apps on Atlassian Forge, with a remote-from-Spain option, focusing on React+TypeScript, end-to-end ownership, performance, collaboration with product managers and designers, and mentoring. Requirements include 5+ years of frontend or full-stack experience, strong TypeScript/React, cloud/serverless experience (Forge/AWS), REST, CSS/SCSS, and modern build tooling, plus Agile/Scrum and Git; nice-to-haves include Forge/Connect, automated testing, AWS, and interest in developer tools. Benefits include equity, a 50€ monthly work-from-home allowance for 11 months, access to Appfire University, 25 days of paid leave, reduced summer hours, private healthcare, annual sports allowance, and three CSR volunteering days, along with an equal opportunity employer stance. Appfire spans 850+ employees in 28 countries, serving over 20,000 customers (including Fortune 500), with ISO 27001/27017 and SOC 2 certifications, a robust channel partner program, and CSR through Pledge 1%—all reflecting a people-first, award-winning culture.

Tempo is a leading award-winning Atlassian Marketplace vendor serving over 20,000 customers, offering time management, resource planning, and budget management solutions powered by automation and ML. They are seeking a results-driven Account Executive to manage the full sales cycle, work with cross-functional teams to tailor solutions, and drive revenue growth. Responsibilities include identifying prospects, conducting product demos, managing the sales pipeline, negotiating contracts, building long-term client relationships, onboarding customers, and staying informed on industry trends. Requirements include 3+ years in sales/BD/AM, a proven quota attainment record, strong communication and CRM skills, ability to thrive in a fast-paced environment, and a preferred bachelor’s degree. Benefits include a remote-first culture with flexible scheduling, unlimited vacation in most locations, training and WFH reimbursements, and Tempo’s commitment to equal opportunity and an inclusive workplace.

Tempo is a large, award-winning Atlassian Marketplace vendor serving over 20,000 customers, focused on helping product and engineering teams manage time, resources, and budgets through automation and machine learning. They are hiring a results-driven Account Executive to manage the full sales cycle—from prospecting to closing—and to collaborate with cross-functional teams to deliver tailored solutions and drive revenue growth. Key responsibilities include outbound and inbound prospecting, product demonstrations, pipeline management and CRM record accuracy, contract negotiations, building long-term client relationships, onboarding, and staying informed on industry trends. Requirements cover 3+ years in sales or related roles with a proven quota track record, strong communication and negotiation skills, experience with CRM tools (Salesforce, HubSpot), the ability to thrive in a fast-paced environment, and a preferred bachelor's degree in Business or Marketing. Tempo offers a flexible remote-first culture across the US, UK, and Canada, generous perks (including unlimited vacation, training and WFH reimbursements), travel to international offices, and a commitment to equal opportunity and inclusion, with a note to submit resumes in English.

Tempo serves more than 30,000 customers, including a third of Fortune 500 companies, and offers integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting to help teams work better. Founded in 2007 as a time-tracking tool for a client, Tempo has grown into the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem. The company is seeking a passionate front-end developer to join the engineering team to work on flagship Jira Cloud products—Tempo Timesheets, Capacity Planner, and Financial Manager—with collaboration across product, design, QA, and technical writing. Requirements include 4+ years of front-end development for commercial software, at least 1 year of experience with TypeScript and React, a degree in Computer Science or Software Engineering, strong TS/JS/CSS/HTML skills, experience building complex UIs, usability and performance focus, and English communication plus the ability to work autonomously with minimal specification. Benefits include remote-first work, unlimited vacation in most locations, health/dental/vision and savings plans, training reimbursements and other perks, an inclusive, equal-opportunity workplace, and opportunities for professional growth.

With over 30,000 customers including a third of Fortune 500, Tempo offers integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting to help modern teams deliver value. Since launching in 2007 to build a time-tracking tool, Tempo has become the #1 time management add-on for Jira and expanded to many Atlassian tools, aiming to make work smarter for everyone with a heart. The role is a front-end developer to join the engineering team and work on Custom Charts for Jira and Confluence, collaborating across product, design, QA, and technical writing to solve customer problems. Requirements include 4+ years of front-end experience, strong TypeScript/React, knowledge of CS fundamentals, UI complexity, performance optimization, English proficiency, autonomous work style, and the ability to learn on the job; Java/Kotlin experience is a plus. Tempo offers a remote-first environment, unlimited vacation, comprehensive benefits, training reimbursement, diverse teams, opportunities for impact and growth, and an inclusive, equal-opportunity workplace.

Tempo is a global software company with over 30,000 customers, offering a suite of integrated time management and productivity tools and serving as the leading time management add-on for Jira. The Senior Backend Developer (Cloud) role joins Tempo's engineering team to collaborate with product managers, designers, developers, QA engineers, and technical writers to build Tempo Timesheets, Capacity Planner, and Financial Manager for Jira Cloud. Responsibilities include writing efficient, maintainable server-side code in Kotlin and Java, creating unit and integration tests, reviewing peers' code, and solving problems with a focus on user experience, security, and performance for Atlassian plugins used by thousands of people worldwide. Requirements include 4+ years of server-side Java/Kotlin experience, with TypeScript and React knowledge as a plus; a degree in CS or related field; solid CS fundamentals, API design skills, and experience with scalable distributed systems, Kubernetes, AWS, SQL and NoSQL databases, plus strong English communication and the ability to work autonomously. Tempo offers a remote-first culture, unlimited vacation in many locations, comprehensive benefits, opportunities for growth, and an inclusive, equal-opportunity workplace; applicants should submit resumes in English.

With over 30,000 customers, including a third of Fortune 500 companies, Tempo provides integrated solutions for time management, resource planning, budget management, roadmapping, program management, and reporting. Since its 2007 origins as a time-tracking tool, Tempo has become the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem. The company pursues continuous product innovation while maintaining a people-first ethos, aiming to help the world work smarter, not harder. The role is a remote-first, full-stack developer for Custom Charts for Jira and Confluence, requiring 4+ years of TypeScript/React and 4+ years of Java server-side experience, API design skills, and a focus on usability and performance. Perks include remote-friendly work, unlimited vacation in many locations, health and other benefits, training and travel reimbursements, an inclusive workplace, and English-only resumes; you’ll collaborate with cross-functional teams to build Atlassian plugins used by thousands.

Tempo serves over 30,000 customers, including a third of Fortune 500 companies, offering a suite of integrated solutions for time management, resource planning, budgeting, roadmapping, program management, reporting, and more to help teams deliver from vision to value. Founded in 2007 as a time-tracking tool, Tempo has grown to become the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem, with a culture dedicated to helping people work better with heart. The role is Senior Backend Developer for Structure for Jira Cloud, collaborating with product managers, designers, developers, QA engineers, and technical writers to solve customer problems rather than just closing issues. Candidates should have 4+ years of server-side development in Java and/or Kotlin (at least 1 year in Kotlin), a CS degree, strong CS fundamentals, API design experience, and a background building scalable distributed systems with Kubernetes, Cassandra, Kafka, and Akka, plus solid Java concurrency skills and the ability to work autonomously in a remote setting. Tempo offers a remote-first environment with unlimited vacation in most locations, comprehensive benefits (health, dental, vision, savings plan), training reimbursements and other perks, a diverse collaborative culture, and equal-opportunity hiring.

Tempo serves 30,000+ customers including one-third of Fortune 500, offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting; it began in 2007 as a time-tracking tool and is now the #1 time management add-on for Jira within the Atlassian ecosystem. The company is hiring an experienced QA engineer for Structure for Jira in an agile, collaboration-focused team that values working software over heavy documentation; challenges include extensive compatibility testing across browsers, Jira/Confluence/plugins, delivering quality at speed, and daily prioritization. Responsibilities include planning testing activities, requirements and performance testing, system-level compatibility and integration testing, exploratory and scripted testing, triage of issues, and cross-functional communication with product managers, designers, developers, QA, and writers. Candidates should have at least 2 years of manual functional, regression, and exploratory testing experience, web application testing experience, knowledge of GET vs POST, basic XSS, familiarity with SDLC and Jira/Confluence; ISTQB, Jira administration, agile methods, mind maps, performance and security testing are advantages. Tempo offers impact, innovation, collaboration, and growth opportunities, plus a remote-first environment with unlimited vacation in most locations, health/dental/vision and a savings plan, training reimbursements, WFH support, social activities, and a strong commitment to equal opportunity and inclusion.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting, positioning itself as the #1 time management add-on for Jira since 2007. The company aims to help everyone work better and, as a tech company with a heart, continuously innovates award-winning products to help the world work smarter, not harder. The SRE role sits in the European SRE team within the Global SRE group and involves designing, implementing, and maintaining infrastructure, CI/CD pipelines, AWS deployments, Kubernetes, automation for build, release, monitoring and observability, on-call support, and ensuring security and compliance. Requirements include 6+ years of experience, strong Kubernetes, Docker, Git, Linux, Bash, Terraform, Prometheus, cloud deployment, AWS or similar, software design patterns, and proficiency in at least one programming language, along with the ability to learn quickly; nice-to-haves include Helm, FluxCD, GitHub Actions, Ansible, Datadog, Java/Kotlin, and experience with the Atlassian ecosystem. Perks include remote-first work, health/dental/vision and savings plan, training reimbursement, travel to international offices, diverse and dynamic teams, equal opportunity employment, an inclusive culture, and opportunities for professional development and conferences.

The Senior UX Researcher role centers on guiding product direction across multiple teams by leading high-impact research and driving evidence-based decisions at strategic and tactical levels, while mentoring others. You will work with cross-functional stakeholders—Product, UX, Engineering, and Leadership—to ensure solutions are usable, valuable, and aligned with real customer needs. This position suits someone who values autonomy, enjoys tackling complexity, and wants their work to shape product roadmaps and long-term strategy. Responsibilities include conducting meaningful and foundational/strategic research, translating insights into actionable recommendations, developing deep domain expertise, championing user-centricity, mentoring junior researchers, and collaborating with UX designers. You’ll also manage multiple projects, coordinate internal and external research resources, produce compelling deliverables and presentations, and help develop research operations such as participant recruitment and continuous improvement initiatives.

Tempo is a leading developer of Atlassian Marketplace apps, serving over 30,000 customers including a third of the Fortune 500, with an award-winning SPM suite designed for modularity, scalability, and value. The company is hiring an Enterprise Account Director for New & Expansion in the EMEA region to drive sales of Tempo’s products to large enterprises, manage the full sales process, and collaborate with partners and solutions engineers. Responsibilities include positioning Tempo to corporate customers, expanding high-potential accounts, educating decision makers, building pipeline, negotiating agreements, and contributing to pricing models for large deployments, with travel as needed. Requirements include at least 6+ years in enterprise B2B SaaS sales to Fortune 500+ companies, proven quota attainment, experience closing complex deals with senior sponsors, data-driven problem solving, French is a plus, and familiarity with Atlassian Marketplace and partner ecosystems is advantageous. Benefits include remote-first work, unlimited vacation, comprehensive health benefits, training and travel perks, a collaborative culture, and an equal-opportunity workplace; resumes should be in English.