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Senior Support Engineer
GitLab
South Korea Not specified Unknown Customer Support

Is remote?:

Yes
GitLab is the intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, operational efficiency, and security/compliance while accelerating digital transformation, with more than 50 million registered users and over half of the Fortune 100 trusting GitLab to ship better, more secure software faster, and the company embraces AI as a core productivity multiplier embedded in daily workflows. The company highlights a high-performance culture built on its values, continuous knowledge exchange, and co-creating the future by building technology that transforms how software is developed, with careers accelerating, innovation flourishing, and every voice valued. As a Support Engineer, you’ll sit at the intersection of Support and Engineering, working with customers in diverse environments to troubleshoot Linux systems and our Ruby on Rails codebase, contribute merge requests, improve documentation, refine support processes, and help shape the product roadmap through cross-team collaboration. You’ll act as an escalation point for difficult issues, mentor teammates, drive improvements to support practices and reusable documentation, collaborate with Product, Development, Infrastructure, Customer Success, and Sales to align on goals and priorities, participate in weekday and weekend on-call rotations, and help with hiring to grow the team. Requirements include owning complex customer-facing technical cases, strong Linux, scripting, Git, and CI/CD experience, DevOps familiarity (Kubernetes, serverless), ability to mentor others, Fluent Korean (required), and you’ll join a globally distributed, remote team with benefits like flexible PTO, equity, Growth and Development Fund, Parental Leave, and a strong commitment to equal opportunity and accommodation.
Senior Solutions Architect
GitLab
South Korea Not specified Unknown SA

Is remote?:

Yes
GitLab is an intelligent DevSecOps orchestration platform that boosts developer productivity, operational efficiency, security/compliance, and digital transformation, trusted by millions and many Fortune 100 companies, with AI integrated as a core productivity multiplier. The Senior Solutions Architect role on GitLab's South Korea team acts as a trusted advisor to enterprise prospects, customers, and partners, guiding digital transformation across the software development lifecycle using GitLab's AI-powered platform, with emphasis on Chaebol-sized accounts. Responsibilities include leading technical discovery and validation, owning the technical evaluation process (POCs, proofs of value, workshops, and value stream assessments), shaping architectures, and collaborating with Account Executives and regional teams to win new business and expand existing accounts while supporting go-to-market partners and representing GitLab at events. Qualifications include experience engaging with enterprise customers in technical presales or consulting, knowledge of the SDLC and DevSecOps, cloud deployment/operations, ability to run PoCs and contribute to tenders, and fluent Korean and English with strong communication skills. The role is part of the Sales organization's Solutions Architect team serving South Korea, remote with location-based eligibility, and GitLab commits to equal opportunity employment with comprehensive benefits and a privacy policy; applicants from diverse backgrounds are encouraged.
SMB Account Executive
Zendesk
South Korea Not specified Full time Unknown

Is remote?:

Yes
Zendesk is hiring a Corporate Account Executive to grow its South Korea account base by hunting for new opportunities and closing deals across varying sizes, while collaborating cross-functionally to deepen customer relationships. Responsibilities include driving top-line revenue through new customer acquisition and account expansion, nurturing relationships for high customer satisfaction, cross-selling additional products, and using data, intents, and adoption history to prospect and articulate Zendesk's value. You will maintain a robust Salesforce pipeline, provide accurate forecasts, and collaborate with internal teams to optimize sales strategies, aiming to exceed quarterly and annual targets. Requirements include a BA/BS or equivalent, at least 1 year of B2B or SaaS sales experience with a proven track record, bilingual English and Korean, strong presentation and negotiation skills, and familiarity with sales tools like Salesforce and Clari. Zendesk emphasizes a hybrid work model, equal employment opportunity, diversity, and accommodations for disabilities, with AI screening noted as part of the application process.
Commercial Account Executive
Zendesk
South Korea Not specified Full time Unknown

Is remote?:

Yes
Zendesk is seeking an Account Executive to grow its Commercial SaaS customer base, build new client relationships, and expand existing partnerships to deepen Zendesk’s impact. The role focuses on driving top-line revenue, nurturing customer relationships for retention, cross-selling, leveraging data and insights to target new opportunities, articulating Zendesk’s value, leading complex sales cycles, and maintaining a robust pipeline with executive sponsorship to exceed goals. Qualifications include a BA/BS or equivalent, at least 3 years in B2B SaaS sales or solution engineering with a proven track record, experience managing complex multi-month cycles and renewals, strong presentation and negotiation skills, experience selling to VP/C-level executives, an entrepreneurial mindset, and familiarity with Salesforce/Clari and travel willingness. Zendesk describes its mission as powering exceptional service globally with a hybrid work model that combines offices and remote work for flexibility. The company also notes AI may be used in screening applications, and it is an equal opportunity employer committed to diversity, inclusion, and providing accommodations for applicants with disabilities or veterans.