Zendesk is hiring a high-performing Commercial Account Executive in New Zealand to expand its mid-market footprint with AI-powered customer experience solutions. The role focuses on acquiring new customers and expanding existing partnerships, driving top-line revenue, and managing multi-stakeholder sales cycles to achieve and exceed quotas. Responsibilities include acting as a trusted advisor on AI-enabled CX tools, cross-selling and upselling advanced products, running solution demos and proofs of concept, and collaborating with Solutions Engineers, Marketing, and Customer Success. Requirements include 5-8+ years of B2B SaaS sales, a proven track record of quota attainment, ability to navigate complex mid-market cycles, and proficiency with tools like Salesforce, Outreach, Clari, Seismic, and Looker, plus strong negotiation and executive-facing skills and willingness to travel. Zendesk highlights its mission, hybrid work model, commitment to diversity and inclusion, transparency about potential AI screening of applications, and offers reasonable accommodations for applicants with disabilities.
