- The Strategic Account Director manages 3–5 of Adaptavist’s most strategic global enterprise customers, owning multi-year growth strategies and acting as a long-term transformation partner by coordinating cross-functional teams.
- They build executive relationships, lead virtual teams across Sales, Presales, Delivery, and Customer Success, and pursue wallet-share expansion and sustainable account growth, including whitespace opportunities and pipeline generation.
- They develop customer-centric viewpoints linking Adaptavist capabilities to measurable outcomes, perform structured discovery, create business cases and value realization plans, and apply MEDDPICC to qualify and progress opportunities.
- They manage stakeholders including Economic Buyers and C-suite sponsors, cultivate multi-threaded relationships across technology and business leadership, mobilize internal champions, navigate complex structures, and lead partner ecosystem co-sell strategies.
- They maintain operating rhythm and commercial excellence with CRM hygiene, forecast accuracy, quarterly reviews, governance, deal quality, and contribute to QBRs and sales excellence initiatives.
