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Zendesk is seeking individuals for a sales role focused on enhancing customer experience and generating new business opportunities, particularly in the mid-market and Fortune 500 sectors. Candidates should be risk-takers, passionate about SaaS and customer service, with a proven track record of success in sales or academics. Responsibilities include generating leads, collaborating with Account Executives, engaging with senior executives, and building account strategies to meet monthly quotas. Required qualifications include past sales experience, strong communication skills, a bachelor's degree, and the ability to multitask effectively. Zendesk promotes a hybrid work environment allowing flexibility while fostering diversity and inclusion within its workforce.

The Solutions Consultant role at Zendesk involves managing the technical and competitive aspects of the sales cycle, requiring a combination of sales focus and technical proficiency. Candidates should have over three years of presales experience and familiarity with web and scripting technologies, as well as the ability to map customer needs to software solutions. Effective communication and problem-solving skills are essential for presenting technical information to diverse audiences, including senior executives. Desired qualifications include experience with SaaS applications, customer service technologies, and an understanding of AI's impact on the customer service sector. Zendesk promotes a diverse and inclusive work environment, offering flexible work arrangements and a commitment to community engagement and employee well-being.

The Zendesk Scaled Success Associate Program offers an entry-level career opportunity for recent graduates to develop skills in customer success and engage with innovative tools like Zendesk AI. This immersive program includes comprehensive onboarding, hands-on customer engagement, and mentorship from experienced team members, facilitating both technical and interpersonal skill development. Participants will work directly with various customers, provide tailored solutions, and collaborate with different teams to enhance overall customer experience. Ideal candidates should possess a relevant degree, strong communication skills, a proactive mindset, and fluency in Portuguese and English. The role is based in São Paulo, Brazil, with a hybrid work model requiring three or more days in the office each week.

Zendesk is seeking a passionate, data-driven Sales Manager to lead its expanding Digital Sales team in Brazil, focusing on digital-native customers. The role involves mentoring a team of Digital Sales Specialists to exceed ambitious sales targets through innovative strategies, coaching, and data-driven decision-making. Candidates should have a strong background in SaaS sales, particularly in high-volume environments, with experience in leveraging data analytics for strategic planning. Zendesk emphasizes a people-focused culture that promotes work-life balance, diversity, and community engagement, offering a hybrid work environment. The company values innovation and leadership, encouraging candidates who are ready to redefine customer success to apply.