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Miro's Customer Experience team encompasses Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all committed to empowering customers to innovate. The company is seeking a Global Customer Experience Leader to oversee its Enterprise customer base, focusing on leading a team of Customer Success Managers, Support, and Education staff while collaborating with Sales leaders to enhance customer value and retention. Key responsibilities include mentoring the team to achieve performance targets, maintaining customer health metrics, and fostering relationships with large customers. Candidates should have over 10 years of experience in Enterprise Customer Success, with strong leadership and problem-solving skills, as well as familiarity with SaaS applications. Miro emphasizes a diverse and collaborative culture, promoting professional growth and offering competitive benefits to its employees.

Miro's Customer Experience team comprises several functions aimed at empowering customers to innovate using the Miro platform, including Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, with a focus on the Enterprise Customer Success Team based in Austin, TX. Miro is seeking a Global Customer Experience Leader responsible for overseeing and developing a high-performing team that includes Customer Success Managers, Support, Customer Education, and Renewal Managers, while also collaborating with Sales leaders and cross-functional teams to enhance customer value and retention. The ideal candidate should have over ten years of experience in Strategic or Enterprise Customer Success, strong leadership abilities, and a robust understanding of Customer Success processes and SaaS applications. The role offers a competitive salary and benefits, including flexible time off, health benefits, a generous 401k match, and a commitment to personal and professional development. Miro values diversity and collaboration, emphasizing an inclusive culture where employees can thrive and work together towards the mission of empowering teams to create the next big thing.

Miro’s Customer Experience team, which includes Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, aims to empower customers in their innovation endeavors. The company is seeking a Global Customer Experience Leader for its Enterprise Customer Success Team based in Austin, TX, responsible for managing the growing global enterprise customer base. This role involves leading a diverse team, collaborating with sales leadership, improving customer satisfaction and retention, and establishing executive relationships with large customers. The ideal candidate will have over 10 years of experience in Strategic Customer Success, strong leadership skills, and a background in enterprise SaaS applications. Miro promotes a collaborative, inclusive culture that values diversity and offers competitive benefits including health, 401k matching, and professional development opportunities.

Miro's Customer Experience team includes Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all dedicated to helping customers innovate effectively. The company is seeking a Global Customer Experience Leader to manage its Enterprise customer base, focusing on building and leading a team dedicated to customer success and value realization. This role involves collaborating with sales and other departments to enhance customer satisfaction and retention while mentoring team members and maintaining account health. Candidates should possess significant experience in customer success within a high-growth B2B SaaS environment, with strong leadership skills and a deep understanding of customer success processes. Miro promotes a culture of inclusivity and innovation, offering competitive benefits and a supportive environment for its diverse workforce.

Miro’s Customer Experience team encompasses various groups, including Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all aiming to empower customers in innovation. The company seeks a Global Customer Experience Leader for its Enterprise customer base, who will build and lead a diverse team focused on maximizing customer value and ensuring satisfaction. Key responsibilities include partnering with sales leadership, driving key performance indicators, and maintaining strong relationships with large enterprise clients. Candidates should have extensive experience in Customer Success, strong communication skills, and a proven track record in high-growth B2B SaaS companies. Miro promotes a collaborative and inclusive culture, encouraging diverse talent while offering competitive benefits, including salary, health care, and professional development opportunities.

Miro's Customer Experience team includes various functions such as Professional Services, Customer Success, Support, and Education, all aiming to help customers innovate using Miro's platform. The company is seeking a Global Customer Experience Leader to oversee the Enterprise customer base, manage a diverse team, and enhance customer value through strategic partnerships with sales and leadership teams. Key responsibilities include leading the Customer Experience team to meet performance indicators, developing senior executive relationships with major customers, and contributing to strategic decision-making in the Customer Success leadership team. A successful candidate should have extensive experience in Customer Success management, strong communication abilities, and a solid understanding of Enterprise SaaS applications. Miro promotes an inclusive work environment and offers competitive benefits, flexible time off, and support for personal and professional growth.

Miro's Customer Experience team includes Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all working to empower customers. They are seeking a Global Customer Experience Leader to oversee their Enterprise customer base, leading a team of Customer Success Managers, Support, Customer Education, and Renewal Managers. The role emphasizes building strategic relationships with customers, improving customer lifetime value, and achieving key performance indicators. Ideal candidates should have significant experience in Customer Success and team leadership, as well as a thorough understanding of the Enterprise SaaS landscape. Miro promotes a collaborative and inclusive culture while offering competitive compensation and benefits to its employees.

Miro's Customer Experience team encompasses various functions, including Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all committed to helping customers innovate. They are seeking a Global Customer Experience Leader for their Enterprise customer base to coach and lead a team that drives value through strategic partnerships and customer success. The role involves collaboration with sales and cross-functional teams to enhance customer lifetime value and meet key performance indicators. Candidates should have significant experience in customer success leadership, particularly in B2B SaaS environments, and possess strong communication and problem-solving skills. Miro values diversity, inclusion, and collaboration, offering a supportive work environment alongside competitive benefits for its employees.

Miro's Customer Experience team, which consists of Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, is committed to empowering customers to innovate. The company is looking for a Global Customer Experience Leader to guide its Enterprise customer base, leading a team of Customer Success Managers and collaborating with sales leaders to enhance customer value. This role involves mentoring the team, driving Key Performance Indicators, and maintaining strong relationships with major customers while contributing to strategic decisions within the organization. Candidates should have extensive experience in Customer Success and leadership within high-growth B2B SaaS environments, along with excellent communication and relationship-building skills. Miro also promotes a culture of diversity and inclusion and offers attractive benefits, including competitive compensation, flexible time off, and personal development opportunities.

Miro's Customer Experience team, comprising Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, aims to empower customers to achieve their innovative goals. The company is seeking a Global Customer Experience Leader for its Enterprise customer base, who will lead and develop a team of Customer Success Managers, Support, and Renewal Managers while partnering with Sales Leaders to enhance customer value and satisfaction. Key responsibilities include driving team performance through established KPIs, mentoring team members, maintaining account health, and fostering executive relationships with large enterprise clients. Ideal candidates should have over ten years of experience in Customer Success or Account Management, including leadership roles in high-growth B2B SaaS companies, with strong problem-solving and communication skills. Miro offers competitive benefits, a collaborative work environment, and prioritizes diversity and inclusion as part of its mission to empower teams.