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Lucid Software leads AI-driven work acceleration with the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, helping organizations streamline work, foster alignment, and drive transformation at scale. The company upholds core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, while promoting a diverse, inclusive, and hybrid-work environment. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves over 100 million users including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Customer Operations team supports users by investigating and resolving technical issues, tracking key metrics, collaborating with Engineering, Product, Marketing, and writing Help Center content, while also handling billing inquiries and community engagement. The internship requires a current bachelor’s student with strong academics, ownership, strong communication, and the ability to translate technical ideas, is hybrid in Raleigh, NC with two in-person days (Tue/Thu), and preferred qualifications include troubleshooting, content creation, data analytics, and mentoring; reference #LI-NJ1.

Lucid Software is a leader in AI-driven work acceleration with the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it promotes values such as innovation, excellence, empowerment, initiative and ownership, and teamwork within a hybrid work environment. The Senior Application Security Engineer will be a trusted security partner embedded in the development lifecycle, collaborating with engineering, product, and corporate teams to bake security in from the start and protect customer trust. Responsibilities include conducting security architecture and design reviews, driving a risk-based approach, mentoring engineers, building cross-functional partnerships, maturing the SSDLC, ensuring AI tools stay within risk limits, leading product design reviews, developing scalable security tooling and CI/CD integration, and leading the security champions program. Requirements include 5+ years in software engineering, application security, or related SaaS fields; proven relationships with product and engineering teams; experience securing web applications on modern frameworks and AWS; white-box pentesting; strong SSDLC and secure development practices; knowledge of common vulnerabilities (OWASP Top 10, API security, authz/authn); proficiency in integrating security tooling into CI/CD; a risk-focused mindset; and familiarity with AI security risks and evolving threats, plus strong communication skills. Preferred qualifications include experience with modern tech stacks, familiarity with security frameworks and standards (OWASP ASVS, NIST 800-53, SOC 2, GDPR), relevant certifications (OSCP, BSCP, GWEB, PNPT, or similar), bug bounty program management experience, and a Bachelor's degree in Computer Science or Information Security.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality. The company emphasizes innovation and excellence, values empowerment and teamwork, and supports a respectful, inclusive culture with a hybrid, flexible work model. The role is Senior Product Manager for the Developer Platform, responsible for embedding Lucid in customers' tools (like Slack) and expanding its APIs to power Lucid AI, MCPs, and partner integrations. Key responsibilities include cross-functional collaboration, advocating for customers, owning roadmaps aligned to company strategy, guiding features through ideation to iteration, and using qualitative and quantitative data to optimize usage and business impact. Requirements include 5+ years of B2B SaaS product management, the ability to influence across engineers, sales, and executives, and preferred qualifications around platform/API strategy, SaaS tooling, rapid prototyping, mentoring, and autonomous work in ambiguous, cross-functional environments.

Lucid Software is an AI-driven work-acceleration company offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with a mission to turn ideas into reality, a set of core values centered on innovation, excellence, empowerment, initiative, and teamwork, and a hybrid, inclusive work culture. The Security Analyst role focuses on protecting corporate assets and leading day-to-day GRC operations, third-party risk assessments, and championing customer trust within Lucid's security team. Responsibilities include conducting third-party vendor risk assessments and internal risk evaluations, responding to vendor security questionnaires, collecting evidence for SOC 2 and ISO 27001 audits, proactively identifying threats, delivering security awareness training, ensuring regulatory compliance, and collaborating with Legal, Engineering, IT, Finance, and HR. Requirements include a bachelor’s degree in information security, business management, or related field; 3+ years of experience in third-party risk management and GRC; knowledge of frameworks like NIST 800-53, ISO 27001, SOC 2; strong organizational, documentation, and interpersonal skills; and the ability to communicate security concepts to both technical and non-technical stakeholders. Preferred qualifications include SaaS/cloud experience, risk-management expertise, certifications such as CRISC, CISSP, CISA, SSCP, CC, Security+, strong cloud platform knowledge (AWS, GCP, Azure), process-improvement and automation skills, and the ability to leverage AI tools to enhance workflows.

Lucid Software is the leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality and transform workflows at scale. The company emphasizes core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering a diverse, respectful, and inclusive culture with a hybrid work model. Lucid is ranked #13 among Fortune 500–level business applications, counting Google, GE, Siemens, VW, NBC Universal, JLR, and T-Mobile among its customers, with over 100 million users and continuing rapid growth. The Professional Services Consultant role serves as a trusted advisor and delivery lead, translating complex enterprise challenges into clear visual strategic roadmaps and collaborating with enterprise buyers and IT stakeholders to accelerate product adoption and renewals. Responsibilities include designing customized engagements for Fortune 500 clients, guiding transformations and change management, extracting insights to influence the product roadmap, and promoting the Professional Services brand, while requirements call for 5+ years in a highly consultative role, knowledge of AI/process management or enterprise architecture, cloud environment exposure, and a hybrid Raleigh, NC work arrangement; preferred qualifications include a master’s degree, prior R&D or software development experience, relevant certifications, and experience leading large-scale global SaaS deployments.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality and drive transformation at scale. The company emphasizes core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering a respectful, inclusive culture with a hybrid, flexible work environment. Lucid serves over 100 million users and counts Fortune 500 firms and major organizations like Google, GE, Siemens, VW, NBC Universal, JLR, and T-Mobile among its customers, continuing rapid growth by attracting hundreds of thousands of new users each month. The Technical Product Support Specialist on the Customer Operations team will be on the front lines with customers, drive solutions through cross-functional collaboration, help launch new products and features, and build and manage a dynamic product community plus helpful content for millions of users. Requirements include about 2 years of experience or a strong degree, a strong sense of ownership, ability to work independently and cross-functionally, translate complex technical ideas into simple content, excellent communication and analytical skills, and a hybrid Raleigh, NC role with in-office days on Tuesday and Thursday; preferred qualifications include experience in project management, UX, AI/LLMs, and mentoring.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality and transform work at scale. The company emphasizes values of innovation, excellence, empowerment, initiative, ownership, and teamwork, and maintains a respectful, inclusive culture within a hybrid work environment. They are hiring a Product Manager to advance AI-focused products on a team dedicated to innovation and new product discovery, including collaborative AI, agentic workflows, and canvas-native generative features. Responsibilities include partnering with product teams to identify, test, and de-risk new AI capabilities through prototypes and experiments, improving product development and evaluation practices, and owning AI platform capabilities from strategy through launch in collaboration with engineering, design, data science, and product teams. Requirements include 4+ years of PM experience in B2B SaaS, experience bringing agentic AI to market in fast-moving environments, strong understanding of modern AI systems and evaluations, exceptional product judgment, and proven cross-functional collaboration; preferred qualifications include leading innovation or new product discovery teams, experience with visual collaboration platforms, and mentoring other PMs.

Lucid Software positions itself as a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. The company highlights core values of innovation, excellence, empowerment, initiative, ownership, and teamwork, and promotes a respectful, inclusive culture with a hybrid, flexible work model. The Raleigh Office Manager is a part-time role (20-25 hours per week) with a fixed in-office afternoon schedule from Monday to Friday, 12:00 PM to 5:00 PM. The role covers facility management, equipment moves, office cleanliness, technology coordination, kitchen and coffee service, cleaning tasks, catering, events and office culture coordination, after-hours availability, culture initiatives, shipping, employee support, and various workplace projects. Requirements include at least one year of office experience, ability to work in-office five days on the provided schedule, strong communication and customer service, multitasking, proficiency with G-Suite or Office 365, ability to lift 25-50 lbs, and a collaborative attitude; preferred qualifications include facilities management experience and experience in a high-tech environment.