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Lucid Software is a leader in visual collaboration offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, while maintaining a diverse, respectful, and inclusive culture in a hybrid workplace. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, serving more than 100 million users worldwide including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Professional Services Consultant role sits within Lucid’s Professional Services, acting as a trusted advisor and delivery lead for enterprise accounts, translating complex challenges into visual strategic roadmaps and collaborating with buyers, IT, and product teams to accelerate product adoption and drive organizational agility. Key responsibilities include designing customized engagements with Fortune 500 stakeholders, guiding transformation outcomes using Lucid solutions and enablement programs, facilitating executive workshops on digital transformations and AI/process transformation, identifying friction points, feeding insights into the product roadmap, and producing public case studies and industry presentations. Requirements include 5+ years in a consultative, customer-facing role, understanding of AI, process management, or enterprise architecture, cloud exposure, and experience presenting to Directors, VPs, and C-suite leaders; the role is hybrid in Raleigh, NC with in-person collaboration on Tuesdays and Thursdays, and preferred qualifications include a Master’s degree, prior engineering/R&D experience, relevant certifications, and experience leading large global software rollouts.

Lucid Software is a leader in visual collaboration, recognized with awards such as Forbes Cloud 100 and Fortune Best Workplace in Technology, and supports a hybrid workplace while upholding core values like teamwork, innovation, empowerment, initiative, ownership, passion, excellence, and a commitment to diversity and inclusion. They are seeking a Senior Product Manager for the Developer Platform to shape how Lucid embeds within customer tools (e.g., Slack) and how APIs power Lucid AI, MCPs, and the broader ecosystem, joining a cross-functional team of PMs, UX designers, engineers, and QA specialists. Responsibilities include driving collaboration across UX, Engineering, Marketing, Sales, and other product teams; representing and advocating for customers; owning multi-project roadmaps aligned to company strategy; managing feature lifecycles from ideation to iteration; and conducting qualitative and quantitative research to validate ideas and optimize features using metrics. Requirements include a bachelor’s degree or equivalent, 5+ years of software product management experience, a proven track record leading cross-team platform initiatives and improving core B2B SaaS metrics, and the ability to communicate with engineers, executives, sales, security, and end users while de-risking through rapid validation. Preferred qualifications include strong design polish and brand sense, experience with document-centric SaaS solutions, ownership of platform or API strategy beyond a single feature, familiarity with SaaS admin scenarios, rapid prototyping and AB/multivariate testing, mentoring PMs, and comfort operating autonomously in ambiguous, cross-functional environments (ref #LI-DA1).

Lucid Software is a leader in visual collaboration and work acceleration, recognized with awards like Forbes Cloud 100 and Fortune Best Workplace in Technology, and supports a hybrid work model. The company emphasizes core values of teamwork over ego, innovation, individual empowerment, initiative and ownership, and passion and excellence, while fostering a diverse, respectful, and inclusive environment. As a Security Analyst, you will protect corporate assets and world-class web applications, focusing on day-to-day GRC operations, third-party risk assessments, and maintaining SOC 2 and ISO 27001 compliance to champion customer trust. Responsibilities include conducting vendor risk assessments, responding to security questionnaires, tracking evidence for audits, proactively identifying threats, delivering security awareness training, and partnering with Legal, Engineering, IT, Finance, and HR to enforce security policies. Requirements include a bachelor's degree, 3+ years of third-party risk management and GRC experience, knowledge of security frameworks (e.g., NIST 800-53, ISO 27001, SOC 2), strong communication and cross-functional collaboration skills, and preferred qualifications such as SaaS/cloud experience, certifications (CRISC, CISSP, CISA, etc.), cloud proficiency, and familiarity with AI-enabled automation.

Lucid Software leads in visual collaboration and work acceleration with products like the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego within a diverse and inclusive environment. Lucid is a hybrid workplace that supports a healthy work-life balance by allowing remote work, in-office, or a mix depending on role and team needs. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and its solutions are used by more than 100 million users worldwide with customers including Google, GE, and NBC Universal and partnerships with Google, Atlassian, and Microsoft. As a Technical Product Support Specialist on the Customer Operations team, you will be on the front lines with customers, drive solutions through professional communication and cross-functional collaboration, help launch new products and features, and own relationships between Lucid products and users. Responsibilities include developing product expertise, troubleshooting issues, collaborating with Engineering and Product Management on bugs, growing and managing a Lucid product community, creating high-quality Help Center and education content, and analyzing user data to improve content and user experience, while the role requires 2 years of experience or a Bachelor’s degree, independent and cross-functional work, strong written and verbal communication, analytical skills, and a hybrid Raleigh, NC arrangement two days per week (Tuesday and Thursday), with preferred qualifications in system optimization, basic project management, mentoring, UX principles, and experience with AI agents or LLMs.

Lucid Software is a leader in visual collaboration, recognized with Forbes Cloud 100 and a Fortune Best Workplace in Technology, and operates a hybrid workplace with a culture built on teamwork over ego, innovation, empowerment, initiative, ownership, and excellence, while valuing diversity and inclusion. They are seeking a Product Manager to elevate their products by leveraging cutting-edge AI, focusing on emerging technologies, AI-driven features, agentic workflows, and canvas-native generative capabilities. The PM will join a vibrant team focused on AI innovation and new product discovery, leading AI platform and evaluation in partnership with the AI leadership group, and will collaborate across engineering, design, data science, and product to deliver scalable foundations enabling rapid experimentation and customer value validation. Responsibilities include partnering with product teams to identify, test, and de-risk new AI capabilities through prototypes and experiments, shaping product development processes and evaluation strategies for fast, high-confidence decisions, staying at the forefront of modern AI, and translating customer insights into trustworthy AI experiences. Requirements include 4+ years of B2B SaaS PM experience with cross-functional delivery, experience bringing agentic AI products to market in fast-moving environments, strong understanding of AI systems and tradeoffs, and ability to influence stakeholders; preferred qualifications include experience leading innovation or new product discovery teams, background in visual collaboration or spatial computing, and mentoring other PMs on AI lifecycle best practices, with #LI-DA1.

Lucid Software is a leader in visual collaboration with a hybrid workplace and a culture built on teamwork, innovation, empowerment, initiative, ownership, and excellence, committed to inclusivity. The Raleigh part-time Office Manager role provides afternoon coverage (Mon-Fri 12:00–5:00 PM), totaling 20-25 hours per week, supporting the Workplace Experience team. Key responsibilities span facility management, office maintenance, equipment moves, meeting room and floor housekeeping, technology coordination with IT, kitchen and coffee service, catering, event and culture coordination, and after-hours support as needed. Additional duties include administrative tasks such as shipping, monitoring office channels (Slack/Zendesk), and assisting with workplace experience projects like gym access coordination. Requirements include at least one year in a professional office setting, ability to work in-office five days on the stated schedule, strong communication and multi-tasking, proficiency with G-Suite or Office 365, and the ability to lift 25–50 lbs; preferred qualifications include facilities management experience and experience in a high-tech environment.