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Miro's Customer Experience team encompasses various groups, including Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all dedicated to empowering customers in their innovation efforts. The role of an Enterprise Customer Success Manager, based in Austin, TX, involves developing strategic partnerships with customers, creating success plans to achieve their visual collaboration goals, and driving product adoption. Ideal candidates should have 3-5 years of experience in customer success or professional services, particularly with large enterprise clients, and be adept at influencing key decision-makers. Miro offers a competitive benefits package that includes health benefits, flexible time off, and opportunities for professional development. Emphasizing diversity and a collaborative culture, Miro aims to foster an inclusive environment where employees can thrive and innovate together.

Miro’s Customer Experience team consists of various groups, including Professional Services and Customer Success, all dedicated to empowering customers to innovate. The Enterprise Customer Success Manager role aims to ensure customer satisfaction by developing strategic partnerships and creating success plans that help customers realize the value of Miro's platform. Candidates should have a background in customer success or consulting, particularly with enterprise clients, and possess strong relationship-building skills. Miro offers competitive benefits, a supportive work environment, and a commitment to diversity and inclusion in its culture. The company seeks individuals who are passionate about collaboration and innovation, aligning with its mission to help teams create the next big thing.

Miro's Customer Experience consists of various teams, including Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all dedicated to helping customers succeed in their innovative endeavors. The Enterprise Customer Success Manager role, situated in North America within the Austin hub, emphasizes building strategic partnerships to ensure customers achieve value from Miro's platform. Responsibilities include developing success plans, improving customer engagement, and driving product adoption while understanding and meeting customer objectives. Ideal candidates should possess 3-5+ years in related fields, experience with large enterprise customers, and the ability to thrive in a fast-paced environment. Miro offers competitive compensation and benefits, and values diversity and inclusion as essential to fostering collaboration and innovation.

Miro's Customer Experience team encompasses Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all focused on empowering customers to innovate. The Enterprise Customer Success Manager role, based in Austin, TX, involves establishing relationships with customers, crafting rollout plans, and co-creating success plans to ensure customers realize value from Miro. Candidates for this position should have 3-5 years of experience in Customer Success or consultancy, particularly with large enterprise customers, and possess strong relationship-building skills. Benefits include competitive compensation, health benefits, flexible time off, and an allowance for learning and development. Miro promotes diversity and inclusion, aiming to create an environment where collaboration thrives and individuals feel a sense of belonging.

Miro’s Customer Experience team comprises Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all dedicated to empowering customers. The Enterprise Customer Success Manager role based in Austin, TX, focuses on enhancing customer satisfaction and driving value through the development of joint success plans. Responsibilities include building relationships with new and existing customers, promoting product adoption, and analyzing customer data to improve experiences. Candidates should have 3-5 years of experience in customer success or consulting, particularly with large enterprises and key decision-makers. Miro fosters a collaborative and inclusive work environment, offering competitive benefits, a diverse culture, and a mission to empower teams to innovate.

Miro’s Customer Experience team comprises Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all dedicated to empowering customers to innovate. The Enterprise Customer Success Manager role is central to this mission, focusing on establishing strong customer relationships and helping them achieve value through Miro's tools. Responsibilities include developing success plans, driving product adoption, monitoring customer health, and participating in internal initiatives to enhance the Customer Success program. Candidates should have 3-5 years of experience in Customer Success or consultancy, strong relationships with enterprise decision-makers, and a proactive approach to customer needs. Miro values diversity, inclusivity, and collaboration, and offers competitive benefits including flexible time off, health coverage, and learning allowances.

Miro's Customer Experience team, which includes Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, is dedicated to empowering customers in their innovative endeavors. The role of an Enterprise Customer Success Manager involves fostering strategic partnerships with customers, ensuring they achieve value from Miro, and developing success plans tailored to their visual collaboration objectives. Candidates for this role should have 3-5 years of experience in customer-centric positions, particularly with large enterprises, and the ability to influence key decision-makers. Miro offers a variety of benefits including competitive health plans, flexible time off, and a focus on professional development. The company promotes a collaborative and inclusive culture, aiming to support diverse teams in creating impactful solutions.

Miro’s Customer Experience team encompasses various functions, including Professional Services and Customer Success, all dedicated to helping customers innovate effectively. The Enterprise Customer Success Manager role is based in Austin, TX, and focuses on developing strategic partnerships with customers to enhance their experience and achieve desired outcomes with Miro's visual collaboration platform. Key responsibilities include crafting success plans, driving product adoption, and maintaining strong customer relationships. Candidates should have 3-5 years of experience in customer success or consulting, especially with large enterprises, along with strong project management skills. Miro offers a comprehensive benefits package, including competitive salaries, health benefits, and opportunities for professional development, while fostering a diverse and collaborative work culture.

Miro's Customer Experience comprises multiple teams dedicated to empowering customers to innovate, with the Enterprise Customer Success team based in Austin, TX. The Enterprise Customer Success Manager role involves establishing relationships with customers, crafting success plans, and driving product adoption to ensure customer satisfaction. Candidates should have 3-5 years of relevant experience, particularly with enterprise clients, and possess strong proactive skills to understand and address customer needs. Miro offers a competitive benefits package, including health benefits, flexible time off, and skill development allowances. The company emphasizes a collaborative and inclusive culture, valuing diversity within its workforce to enhance innovation.

Miro's Customer Experience team includes Professional Services, Renewals, Customer Success, Customer Support, and Customer Education, all dedicated to empowering customers. The Enterprise Customer Success Manager role, based in Austin, TX, focuses on developing strategic relationships with customers to help them achieve maximum value with Miro's visual collaboration platform. Key responsibilities include creating success plans, driving product adoption, and maintaining customer engagement through data analysis and proactive outreach. The ideal candidate should have 3-5 years of experience in customer success or consulting, with proven track records in managing enterprise-level clients and engaging decision-makers. Miro offers a competitive salary, benefits like 401k matching and flexible time off, and emphasizes a diverse and collaborative workplace culture.