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Zendesk is seeking a Senior Staff Data Engineer for a hybrid role, with candidates needing to reside near one of its hubs in San Francisco, Austin, or Madison. The position involves leading the design, development, and scaling of their enterprise data platform in a collaborative Agile environment, focusing on building reliable data services and analytics solutions. Candidates should possess over ten years of experience in data engineering and architecture, with specific expertise in cloud databases and data pipeline tools. The job entails managing large projects, improving processes, mentoring engineers, and collaborating across teams to translate business needs into technical solutions. Additionally, the role offers an annual salary range of $183,000 to $275,000, along with the flexibility of a hybrid work environment that supports both in-office and remote work.

Zendesk is seeking an Enterprise Data Architect SME for their Enterprise & Solution Architecture team, aiming to build comprehensive digital data systems and platforms. The role involves providing strategic direction for data architecture, collaborating with various teams to implement effective data movement and transformation models, and ensuring accurate data delivery. Key responsibilities include contributing to multi-cloud architecture, leading master data management solutions, producing technical design artifacts, and utilizing various data tools for data processing. Candidates should have extensive experience in data architecture, MDM principles, ETL patterns, and data governance frameworks, with a preference for those familiar with enterprise data management and modern data practices. The role offers a hybrid work experience, blending remote flexibility with in-office collaboration, and includes a competitive salary range plus potential bonuses and benefits.

Zendesk is seeking a motivated individual to lead its collections operations, reporting to the Sr. Director of Revenue Operations. The role requires collaboration with various internal teams to enhance customer experiences while achieving company-wide goals. Candidates should have previous experience in collections, strong relationship management skills, and a proactive attitude toward problem-solving. Key responsibilities include monitoring accounts, managing relationships with clients, negotiating payment plans, analyzing collection data, and ensuring compliance with relevant regulations. The position offers a hybrid work environment and a competitive salary range, along with a commitment to diversity and inclusion in the workplace.

Zendesk is looking for a Revenue Operations Analyst to support its NAMER Enterprise Sales team in managing commerce to cash processes. The ideal candidate should be organized, strategic, and able to thrive in a dynamic environment, with responsibilities including advising the sales team, guiding them through deal processes, and ensuring compliance with finance policies. The role requires at least two years of experience in a relevant field and proficiency in handling nonstandard deal structures and pricing models. While the position allows remote work, candidates must be present in the office part of the week for collaboration and connection. Zendesk promotes a diverse and inclusive workplace and offers a hybrid work model alongside competitive hourly rates and potential bonuses.

Zendesk is seeking an Advocacy Manager to lead and develop its Advocacy team, focusing on fostering collaboration and growth while aligning with global KPIs. The role includes managing and coaching team members, addressing customer needs, expediting advanced issues, and driving service improvements through data analysis and feedback. Key responsibilities involve maintaining team performance, conducting coaching sessions, managing escalations, and collaborating with other departments to ensure optimal customer experience. Qualified candidates should have relevant supervisory experience, strong metrics-driven process skills, excellent communication abilities, and technical support background in a SaaS environment. The position offers a salary range of $83,000-$125,000 with hybrid work flexibility, promoting a diverse and inclusive workplace.

The job posting is for a Senior Financial Analyst in Marketing Finance & Strategy at Zendesk, where the key responsibilities include partnering with marketing teams, conducting financial modeling, and managing headcount forecasting for marketing cost centers. The candidate is expected to prepare financial summaries and reports, oversee marketing planning software, and facilitate decision-making through clear insights. Required qualifications include a Bachelor's degree in a relevant field and at least three years of professional experience, while preferred qualifications may include an MBA and experience with financial planning software. The annual salary for this position ranges from $92,000 to $138,000, with potential for bonuses and benefits. Zendesk promotes a hybrid work environment and is committed to diversity, inclusion, and accommodating applicants with disabilities.