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Zendesk is offering a nine-week, full-time summer internship in Global Revenue Operations (RevOps) with a hybrid, largely onsite schedule in Madison, WI, starting in early June and requiring about 40 hours per week, plus a dedicated mentor. The role emphasizes internal process improvements and AI-driven optimizations to enhance product monetization, pricing strategies, operational efficiency, and auditability across transactions, with substantial on-site collaboration to foster growth. Key responsibilities include implementing RevOps process improvements and automation (including AI-driven), integrating legacy customers from mergers and acquisitions, performing UAT in commerce-to-cash systems, documenting workflows, conducting data extracts, and learning systems like Stripe, Zuora, Salesforce, CPQ, and Zendesk Support. Requirements are active enrollment in a relevant degree program, strong G-Suite/Zoom skills, preferred familiarity with Salesforce/Zuora, US work authorization, and preferably residing in or near Madison, WI; compensation ranges from $26.44 to $39.90 per hour, with potential bonus/benefits, and a hybrid schedule determined by the hiring manager. Zendesk emphasizes diversity, equity, and inclusion, is an equal opportunity employer, may use AI screening, and offers accommodations for applicants with disabilities.

This is a ten-week, full-time Financial Analysis & Strategy Intern role at Zendesk, running from June 7, 2027 to August 6, 2027, designed to inform and guide C-level decisions through forecasting and analysis. Key responsibilities include analyzing financial results, building and maintaining financial models, managing budgets, implementing process improvements, and delivering high-precision forecasts and P&L reporting to support cross-functional alignment and executive decision-making. Requirements include currently pursuing a bachelor’s degree with planned Spring 2028 graduation in Finance/Accounting/Economics/Business or a technical field, experience with modeling and data, strong Excel/GSuite skills, familiarity with ChatGPT and other LLM tools, and a positive, AI-forward, team-oriented mindset with strong problem-solving abilities. Compensation is an hourly base rate ranging from $31.25 to $61.00 in the US, with potential bonuses or benefits, and a hybrid work arrangement with some in-office days as determined by the hiring manager. Zendesk emphasizes diversity, inclusion, and accessibility, notes that AI screening may be used in applications, and offers accommodations on request.

Zendesk’s Finance & Strategy team is seeking a ten-week Financial Analysis & Strategy Intern (June 7–August 6, 2027) to serve as a trusted advisor to C-level decisions through forecasting, financial modeling, and actionable insights to help the company scale. The role involves analyzing financial results, building and maintaining models, managing budgets with executives, implementing process improvements and automation, delivering high-precision forecasts, and supporting monthly/quarterly P&L reporting while fostering cross-functional alignment. Candidates should be pursuing a bachelor’s degree with planned Spring 2028 graduation, have experience with financial modeling and data, strong Excel/GSuite skills, and familiarity with ChatGPT/LLMs. Preferred qualifications include an AI-first, analytical mindset, a fast learner, teamwork and professional growth orientation, strong work ethic, reliability, and attention to detail, with a US hourly base pay range of $31.25–$61.00 and potential bonuses or benefits. Zendesk emphasizes a hybrid, inclusive culture, notes that AI may be used to screen applications, and is an equal opportunity employer that provides accommodations upon request through the listed contact.

Zendesk is seeking a motivated leader to own internal process improvements to scale the Global Revenue Operations team by automating operational processes across Revenue Operations, Sales, and IT, collaborating with Sales, IT, Growth & Monetization, and Product Development, and reporting to the VP of Finance Transformation. In the first year, the leader will establish a global operating model, strengthen roadmap governance, improve process documentation and controls, increase automation and AI solutions, and begin leading pricing and packaging initiatives to deliver measurable improvements in Quote-to-Cash efficiency, accuracy, and stakeholder experience. Key responsibilities include owning the end-to-end QTC roadmap (CPQ, quote configuration, approvals, order capture, billing readiness, provisioning, payments, collections, and related data flows), building a globally distributed Revenue Operations team across the Americas, EMEA, and APAC, and leading cross-functional projects to automate and scale processes and maximize revenue via pricing and packaging initiatives. The role requires 10+ years in Revenue/Finance/Business Operations or QTC transformation in SaaS, global team leadership across time zones, deep QTC expertise, AI tool proficiency, and experience with Salesforce, CPQ, Zuora, billing platforms, and pricing/SKU governance, plus strong executive communication and change-management skills. The US base salary range is $185,000-$277,000, with potential bonus, benefits, or incentives; Zendesk emphasizes hybrid work, diversity and inclusion, and accommodations for applicants, including AI-screening disclosures and the process for reasonable accommodations.