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- Atlassian offers flexible work options (office, home, or hybrid) and is recruiting for this UK-based role; DX, which is based in Salt Lake City and was recently acquired by Atlassian, helps engineering leaders improve productivity through data insights. - DX collects millions of data points daily to power insights into developer productivity and experience for customers like Pinterest, GitHub, BNY, and Xero. - The role is a Customer Success Manager responsible for up to 30 midmarket DX customers, guiding implementation, program success, and renewals while ensuring high-value use cases are active. - Responsibilities include becoming a product expert, owning the full lifecycle, coordinating ProServ/Sales/Support/Solutions Engineering, creating success plans, forecasting renewals, managing executive discussions, and identifying expansion opportunities. - DX values mastery and consistent high performance, seeking 3–5 years of CSM experience, meticulous attention to detail, ownership under pressure, strong communication and relationship skills, with bonus points for startup experience or prior experience with technical audiences.

This role is for a Technical Account Manager in Miro's Professional Services in EMEA, reporting to the EMEA + JAPAC lead, and designed to be a strategic partner for enterprise TAM customers while collaborating with the PS team, Product, and Customer Success. You’ll pioneer how we deliver TAM services using Miro’s AI capabilities, guiding enterprise customers through innovation workflows and building integration strategies that make Miro indispensable. Responsibilities include redesigning AI-driven business workflows across the full innovation cycle (discovery through delivery), integrating with Miro’s REST APIs, API WebSDK, and MCP, owning the technical health of accounts, and scaling adoption by coaching internal champions and Centers of Excellence. You’ll partner with Customer Success Managers to run Quarterly Business Reviews, translate platform data into strategic insights, and act as the strategic technical partner for TAM customers with end-to-end ownership. Requirements include 5+ years in enterprise SaaS customer-facing roles, hands-on experience with AI tools and prompt engineering, strong API/integration fluency, a proven track record of workflow optimization and change management, and a proactive, data-driven mindset; the role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, plus a commitment to diversity and inclusion.

You will join Miro’s Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, in a newly created role focused on advanced consulting with AI-driven delivery and cross-functional collaboration with the PS team, Product, and Customer Success. You’ll be the first to pioneer how TAM services are delivered using Miro’s AI capabilities, guiding enterprise customers through innovation workflows, building integration strategies, and turning Miro into an indispensable part of their teams. Responsibilities include redesigning AI-driven workflows across the full innovation cycle, enabling integrations via Miro’s REST APIs, WebSDK, and MCP, owning the technical health of accounts, scaling adoption, coaching internal champions and Centers of Excellence, and partnering with Customer Success Managers to run quarterly business reviews and demonstrate business impact. Requirements include 5+ years in enterprise SaaS consulting/TAM roles, hands-on experience with AI tools and prompt engineering, strong API/integration fluency, a track record of workflow optimization and large-scale change management, and the ability to facilitate executive-level discussions with an ownership mindset. What’s in it for you: global benefits including equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse and collaborative environment that aligns with Miro’s mission to empower teams and foster belonging and inclusion.

You’ll join Miro’s Professional Services team as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, and act as a strategic partner to enterprise customers who pay for TAM services, collaborating with Product, PS, and Customer Success with a focus on AI-driven delivery. This newly created role is designed to fill a real gap by pioneering how TAM services are delivered using Miro’s AI capabilities, feeding insights back to the team and helping enterprises redesign how they work, guide innovation workflows, build integration strategies, and make Miro indispensable. What you’ll do includes redesigning and optimizing AI-driven workflows across the full innovation cycle, supporting customers’ integrations with REST APIs, WebSDK, and MCP, owning the technical health of accounts, and building adoption by coaching internal champions and Centers of Excellence; you’ll also partner with CSMs for Quarterly Business Reviews and act as the strategic technical partner for TAM-paying customers. You’ll need 5+ years in consulting, TAM, forward deployed engineering, or similar enterprise SaaS roles; hands-on experience with AI tools, prompt engineering, and agentic workflows; strong technical fluency with APIs and enterprise IT ecosystems; a track record of driving workflow optimization and platform adoption at scale, managing change; and the ability to leverage platform analytics for executive-level workshops with a proactive, ownership-driven mindset. The role offers global benefits (equity, wellbeing benefit, equipment allowance, and an annual L&D stipend), a diverse and collaborative culture, and Miro’s mission to empower teams to create the next big thing, with location-specific benefits and the Recruitment Privacy Policy available on the benefits board.

Join Miro's Professional Services as a Technical Account Manager (TAM) in EMEA, reporting to the EMEA + JAPAC lead, to be a strategic partner to enterprise TAM customers through AI-driven consulting. You’ll pioneer delivering TAM services with Miro’s AI capabilities, guiding enterprise customers to redesign workflows, build durable integration strategies, and make Miro indispensable to their teams. You’ll own the technical health of customer accounts, drive platform adoption and organizational change, empower internal champions, and partner with Customer Success to run Quarterly Business Reviews that translate data into strategy and business impact. Requirements include 5+ years in consulting, technical account management, forward deployed engineering, or similar enterprise SaaS roles, hands-on experience with AI tools and prompt engineering, strong API/integration fluency, a track record of workflow optimization and change management, and the ability to facilitate executive-level conversations. What’s in it for you is a global benefits package (equity, wellbeing, WFH equipment allowance, and an L&D stipend) and joining a diverse, inclusive culture at Miro, a leading visual workspace for teams to innovate.

You will join Miro’s Professional Services as a Technical Account Manager for the EMEA region, reporting to the EMEA + JAPAC lead, with a focus on strategic, AI‑driven delivery for enterprise TAM engagements. The role is to pioneer how TAM services are delivered using Miro’s AI, guiding enterprise customers through innovation workflows, building integration strategies, and turning Miro into an indispensable part of their teams’ daily work. You’ll redesign AI‑driven workflows across the full innovation cycle, support integrations via REST APIs, WebSDK, and MCP, monitor platform health to deepen adoption, coach internal champions, and partner with Customer Success to drive quarterly business reviews and measurable business impact. Requirements include 5+ years in enterprise SaaS customer‑facing tech roles, hands‑on experience with AI tools and prompt engineering, strong fluency with APIs and integrations, a track record of leading workflow optimization and large‑scale change, data‑driven decision making, and a proactive ownership mindset. Benefits include equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, and Miro emphasizes a diverse, inclusive, global culture as it serves a large, distributed user base across multiple hubs.

You will join Miro's Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, and act as a strategic partner to enterprise TAM customers while collaborating with Product, PS, and Customer Success. This newly created role focuses on advanced consulting with an emphasis on AI-driven delivery, pioneering how TAM services are delivered using Miro’s AI capabilities and feeding insights back to the wider team. You’ll redesign and optimize AI-driven workflows across the full innovation cycle, support integrations with REST APIs, WebSDK, and MCP, own the technical health of customer accounts, scale adoption, coach internal champions, and lead change management to make Miro indispensable to their work. You’ll act as the strategic technical partner for TAM-paying customers, owning outcomes end-to-end, anticipating needs, and working with Customer Success Managers to run Quarterly Business Reviews that translate platform data into strategy; requirements include 5+ years in enterprise SaaS customer-facing roles, hands-on experience with AI tools, prompt engineering, and agentic workflows, strong API/integration fluency, and a track record of driving large-scale adoption and organizational change. Benefits include equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, with a diverse, collaborative culture; Miro is a global visual workspace used by 100M+ users and 250,000 companies, committed to belonging and inclusion and governed by a Recruitment Privacy Policy.

You’ll join Miro's Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, in a newly created role designed to bring advanced AI‑driven consulting to enterprise customers who pay for TAM services. You’ll pioneer how TAM is delivered by leveraging Miro’s AI capabilities, guiding customers through innovation workflows, building durable integration strategies, and turning Miro into a tool teams can’t imagine working without. You’ll own the technical health of customer accounts, monitor platform engagement, deepen adoption, build internal champions, and drive the organizational change needed to make Miro a strategic part of how they innovate. You’ll partner with Customer Success Managers for Quarterly Business Reviews, translate platform data into actionable insights, and act as the strategic technical partner end-to-end for TAM customers. Requirements include 5+ years in enterprise SaaS consulting or similar, hands-on AI tooling and prompt engineering, strong API/integration fluency, a track record of scaling adoption and change across large organizations, and a proactive, ownership‑driven mindset.

The position is a newly created Technical Account Manager role in Miro’s Professional Services for EMEA, reporting to the EMEA + JAPAC lead, designed to be a strategic partner to enterprise TAM customers and share learnings across teams. You’ll pioneer delivering TAM services using Miro’s AI capabilities, guiding enterprises to redesign AI-driven workflows and build integrations with Miro’s REST APIs, WebSDK, and MCP to drive real business value. You’ll own the technical health of customer accounts, drive platform adoption, coach internal champions and Centers of Excellence, lead change management to make Miro a core part of innovation, and partner with Customer Success to run Quarterly Business Reviews that translate data into strategy and impact. Requirements include 5+ years in enterprise SaaS customer-facing technical roles, hands-on experience with AI tools and prompt engineering, strong API/integration fluency, a track record of scaling adoption and managing large-scale organizational change, and the ability to facilitate executive-level discussions using platform analytics. The role offers global benefits (equity, wellbeing, equipment allowance, and an L&D stipend) and reflects Miro’s diverse, inclusive culture, as the company continues to empower teams to create the next big thing across a broad, global user base.

You’ll join Miro’s Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, partnering with enterprise customers who pay for TAM services and collaborating with Product and Customer Success. The role is newly created to bring advanced consulting with a sharp focus on AI-driven delivery, pioneering TAM delivery with Miro’s AI capabilities and feeding insights to the broader team. You’ll redesign and optimize AI-driven workflows across the full innovation cycle, support integrations with Miro’s REST APIs, WebSDK, and MCP, own the technical health of customer accounts, and build adoption by coaching internal champions and managing organizational change. You’ll work with CS to run Quarterly Business Reviews, turn platform data into strategic insights, and act as the strategic technical partner for TAM customers, owning outcomes end-to-end and anticipating needs. Requirements include 5+ years in enterprise SaaS customer-facing technical roles, hands-on AI/tools experience, strong API/integration fluency, a track record of driving adoption and change at scale, data-informed decision making, and a proactive ownership mindset; benefits include equity, wellbeing, equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive culture at Miro.

- You will join Miro's Professional Services as a Technical Account Manager in EMEA, reporting to the EMEA + JAPAC lead, with a mission to be strategic partners to enterprise TAM customers and collaborate with Product and Customer Success. - The role is newly created to bring advanced consulting with a sharp focus on AI-driven delivery and to pioneer how TAM services are delivered using Miro's AI capabilities, feeding these insights back to the team. - You’ll redesign AI-driven workflows across the full innovation cycle, support integrations via REST APIs, WebSDK, and MCP, own the technical health of accounts, build adoption, and lead change management including quarterly business reviews with Customer Success. - Requirements include 5+ years in relevant enterprise SaaS customer-facing roles, hands-on experience with AI tooling and prompt engineering, strong API/integration fluency, a track record of driving platform adoption at scale, and the ability to facilitate executive-level discussions with data-driven insights. - The role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse, inclusive culture that emphasizes belonging and collaboration at Miro.

Zendesk is seeking a Senior Sales Manager to lead a high-performing Commercial field sales team focused on enterprise accounts (500–1,500 employees) using a solution- and value-driven approach. The role demands strong leadership, creating an inclusive culture, mentoring and onboarding Commercial Account Executives, engaging with C-level executives, and coordinating with cross-functional teams to build pipeline and achieve bookings targets, including MEDDPICC deal reviews and accurate quarterly forecasts. Responsibilities also include weekly forecast meetings, coaching on sales strategies, monitoring activity and results, leading demand generation, and developing executive relationships to support success. Requirements include 10+ years in software sales with 3–5+ years in management, a proven track record of quota attainment and profitability, experience managing Commercial AEs in a B2B software environment, excellent presentation and listening skills, and the ability to hire and train new AEs; CX experience is a plus. The role is hybrid, combining in-office presence with remote work, and Zendesk emphasizes equal opportunity, diversity, and inclusion, notes AI may be used in screening, and offers accommodations for disabilities and veterans with contact details provided.

Zendesk is seeking an Enterprise Account Executive to grow its enterprise SaaS base by building relationships, introducing innovative solutions, and expanding Zendesk’s impact with both new and existing customers. You will directly drive top-line revenue by acquiring new enterprise customers, cross-selling additional products, managing key relationships for maximum satisfaction and retention, and using data insights to improve conversion, retention, and expansion; you’ll also create quarterly territory plans to increase market share in the Enterprise sector. The role requires a BA/BS, 8+ years in cloud/software B2B sales or solution engineering with a proven track record of quota attainment, experience navigating complex multi-month deals and renewals, selling to VP and C-level executives, and familiarity with Salesforce, Outreach, Clari, Seismic, and Looker, plus willingness to travel. The position is hybrid, requiring in-office presence part of the week with the specific schedule determined by the hiring manager, and Zendesk emphasizes a purpose-driven, inclusive culture with a commitment to global diversity, equity, and inclusion. Zendesk may use AI for screening, is an equal opportunity employer, provides accommodations for applicants with disabilities, and points applicants to resources about EEO rights and workplace diversity.

Zendesk is hiring an AI Services Consultant to implement and optimize its AI-powered Resolution Platform, serving as the technical expert and trusted advisor for customers. The mission is to provide technical solutions, remove roadblocks, and guide customers through complex configurations to drive transformative business outcomes with agility and precision. Overarching objectives include accelerating time-to-value through adoption and operational excellence, being the customer’s AI technical expert, and delivering end-to-end projects on time with clear scope and stakeholder alignment. Responsibilities include technical guidance, change management and training, successful project delivery, maintaining customer satisfaction, and cross-functional collaboration with Customer Success and Sales to align AI roadmaps and achieve measurable outcomes. Requirements include 3+ years in consulting/professional services, experience in enterprise tech/SaaS GTM roles, familiarity with adoption analytics and success plans, a relevant degree (AI strategy or PM certifications preferred), strong program management and communication skills, and a hybrid in-office/remote work setup, with Zendesk emphasizing diversity and accommodations as needed.

Zendesk is hiring an AI Services Consultant to join its AI Delivery team, serving as the technical and product expert for the AI-powered Resolution Platform to accelerate value and customer adoption. The mission is to provide technical solutions and remove blockers, guiding customers through complex configurations with agility to drive measurable business outcomes. The overarching objectives are to accelerate time-to-value, be the customer’s AI technical expert, and lead end-to-end delivery with defined scope and timelines. Key responsibilities include providing technical guidance, facilitating change management and training, delivering projects on time, maintaining high customer satisfaction, and collaborating cross-functionally to align the customer AI roadmap. Requirements include 3+ years in consulting/professional services, enterprise SaaS go-to-market experience, adoption analytics and success-plan experience, a relevant degree (advanced degrees or AI/PM certifications preferred), plus a hybrid work arrangement and Zendesk’s commitment to diversity, inclusion, and reasonable accommodations.

Zendesk is building an AI Delivery team within Professional Services and is hiring an AI Services Consultant to serve as the technical and product expert for the AI-powered Resolution Platform, guiding customers through configuration and optimization to deliver quick time-to-value. The mission is to provide technical solutions, remove blockers, and act as a trusted advisor, guiding customers through complex configurations to achieve measurable business outcomes. Key objectives include accelerating time-to-value by driving adoption and operational excellence, turning customer goals into the right configurations and integrations, and running end-to-end projects with clear scope and timelines. Requirements include 3+ years in Consulting/Professional Services, experience in enterprise tech/SaaS GTM roles, ability to use adoption analytics to forecast churn and expansion, strong communication and project management skills, and a Bachelor’s degree with AI strategy or PM certifications preferred. The role is hybrid with part of the week in the local office (schedule set by the hiring manager), Zendesk emphasizes diversity and inclusion and may use AI screening, and accommodations are available for applicants who need them.

The AI Platform team at Miro builds the internal platform, tooling, and APIs to enable product teams to seamlessly integrate and scale AI features, providing a robust foundation for AI innovation across millions of users. As a Backend Engineer, you design, develop, and maintain backend services for model training, inference, and experimentation, build tooling for reliability and speed, and create scalable data pipelines. You’ll contribute to architecture decisions, drive ML Ops and CI/CD practices, maintain high code quality, and help shape Miro’s AI strategy. Requirements include 4+ years of backend experience with Python/Java/Kotlin, experience designing scalable services, familiarity with AI providers, and a product-focused, collaborative mindset. Miro offers equity and wellbeing benefits, a learning stipend, and emphasizes a diverse, inclusive culture; personal data used in recruitment is handled per its Recruitment Privacy Policy.

The AI Platform team at Miro builds the internal platform, tooling, and APIs to enable product teams to seamlessly integrate and scale AI, providing a robust foundation for innovation. The Backend Engineer role focuses on designing, developing, and maintaining backend services for model training, inference, and experimentation, building scalable data pipelines, and contributing to architecture decisions for performance and maintainability. Requirements include 4+ years of backend experience with Python, Java, or Kotlin, experience building scalable services, familiarity with AI providers (e.g., AWS Bedrock, OpenAI, Anthropic), and proficiency in CI/CD, observability, test automation, and ML Ops, plus a collaborative, product-minded approach. The role offers equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and location-specific variations, with a diverse team and opportunities for growth. Miro is a visual workspace for distributed teams with over 100M users and 250,000 companies, 1,600+ employees across 13 hubs, emphasizing collaboration, belonging, and inclusion, and notes a Recruitment Privacy Policy for applicants.

The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to integrate and scale AI, establishing a robust technical foundation for AI innovation across tens of millions of users. As a Backend Engineer, you’ll design, develop, and maintain backend services for model training, inference, and experimentation, create tooling to improve reliability and speed, contribute to scalable architecture, and build data pipelines powering AI insights. Requirements include 4+ years of backend experience, proficiency in Python, Java, or Kotlin, experience designing scalable services, familiarity with AI providers (AWS Bedrock, OpenAI, Anthropic), and strong practices in CI/CD, observability, test automation, plus ML Ops and AI/ML concepts. The role offers equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, with location-specific differences, and recruiter contact LI-JR1. Miro is a visual workspace for distributed teams serving over 100 million users and 250,000 companies, with 1,600+ employees across 13 hubs, emphasizing diversity, belonging, collaboration, and a mission to empower teams to create the next big thing.

The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to integrate and scale AI use cases, creating a robust foundation for AI innovation. The Backend Engineer role involves designing, building, and scaling the core services that power AI across Miro, supporting tens of millions of users and enabling experimentation and fast, responsible AI feature deployment. You’ll design and maintain backend services for model training and inference, develop tooling for reliability and speed of AI development, contribute to scalable architecture, build data pipelines, and maintain high code quality. They require 4+ years of backend experience, proficiency in Python/Java/Kotlin, experience designing scalable services, familiarity with AI providers, and practices like CI/CD, observability, and ML Ops, plus a product mindset. The role offers benefits like equity, wellbeing, equipment allowance, and an L&D stipend, within a diverse, collaborative culture at Miro that emphasizes belonging and inclusion, along with a note that recruitment privacy policy applies.

The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to integrate and scale AI use cases, providing a robust foundation for responsible AI innovation. The Backend Engineer role involves designing, developing, and maintaining backend services for model training, inference, and experimentation, building tooling for reliability and speed, and creating data pipelines to power AI insights at scale. Requirements include 4+ years of backend experience, proficiency in Python/Java/Kotlin, experience with scalable services, familiarity with major AI providers, and ML Ops, CI/CD, and observability practices, along with a product-focused mindset. The role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an Learning & Development stipend, within a diverse and collaborative environment with location-specific variations. About Miro: a visual workspace used by over 100 million users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, with 1,600+ employees across 13 hubs, prioritizing belonging, inclusion, and collaboration, and noting a Recruitment Privacy Policy.

The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to integrate and scale AI features, establishing a robust technical foundation for AI innovation across tens of millions of users. As a Backend Engineer, you'll design, develop, and maintain backend services that support model training, inference, and experimentation, and build data pipelines and tooling to accelerate AI development across Miro. Requirements include 4+ years of backend experience, proficiency with Python, Java or Kotlin, experience designing scalable services, familiarity with AI providers (AWS Bedrock, OpenAI, Anthropic, etc.), and ML Ops, plus CI/CD, observability, and test automation. The role offers equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, within a diverse, collaborative global team serving over 100M users and 1,600+ employees. Miro emphasizes belonging and inclusion across cultures, a product-led environment, and invites applicants to learn more about life at Miro, while noting the Recruitment Privacy Policy.

The AI Platform team at Miro builds the internal platform, tooling, and APIs to enable AI use cases across product teams and aims to establish a robust foundation for scalable, responsible AI innovation. The Backend Engineer role focuses on designing and maintaining backend services for model training, inference, and experimentation, creating tooling to improve reliability and speed, and building data pipelines to power AI insights. Qualifications include 4+ years of backend experience, proficiency in Python, Java, or Kotlin, experience designing scalable services, familiarity with AI providers (AWS Bedrock, OpenAI, Anthropic), and ML Ops, CI/CD, observability, and automation skills, plus a product-minded approach. Benefits include equity, wellbeing support, a WFH equipment allowance, an annual Learning & Development stipend, with location-specific variations, and a diverse, collaborative culture. About Miro: a visual workspace for distributed teams with 100M+ users and 250,000 companies, 1,600+ employees, a focus on belonging and inclusion, and a Recruitment Privacy Policy for applicants.

The AI Platform team at Miro drives the company’s AI-powered product vision by building the internal platform, tooling, and APIs that enable product teams to integrate and scale AI use cases. As a Backend Engineer on this team, you’ll help design and scale the core infrastructure for building, deploying, and serving AI/ML capabilities for tens of millions of users and create internal tools and data pipelines for AI features. Your responsibilities include designing and maintaining backend services for training and inference, building tooling to improve reliability and speed of AI development, contributing to scalable architecture, and maintaining code quality with testing and automation. Requirements include 4+ years of backend experience, proficiency in Python, Java, or Kotlin, experience building scalable services, familiarity with AI providers (e.g., AWS Bedrock, OpenAI, Anthropic), and ML Ops/CI-CD/observability skills. Miro offers benefits such as equity, a wellbeing stipend, equipment allowance, and an L&D stipend, plus a diverse, inclusive culture with location-specific details and a recruitment privacy policy.

The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to integrate and scale AI, establishing a robust foundation for responsible AI innovation. As a Backend Engineer, you’ll design and maintain backend services for model training, inference, and experimentation, build tooling to improve reliability and speed, and develop scalable data pipelines and infrastructure to power AI capabilities. Requirements include 4+ years of backend experience with Python, Java, or Kotlin, designing scalable services, familiarity with major AI providers, ML Ops, CI/CD and observability, and a solid understanding of AI/ML concepts. Benefits include equity, wellbeing support, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, collaborative culture, with location-specific differences noted. Miro is a global, inclusive visual workspace with over 100 million users and 1,600+ employees across hubs, emphasizing belonging and collaboration, and recruitment data is handled under its Recruitment Privacy Policy.

The AI Platform team at Miro builds the internal platform, tooling, and APIs that enable product teams to integrate and scale AI, with a mission to provide a robust, flexible foundation for AI innovation. As a Backend Engineer, you’ll design, build, and scale the core backend powering AI across Miro, supporting model training, inference, experimentation, and data pipelines while helping teams ship AI features quickly and responsibly. You’ll develop backend services, tooling for reliability and speed, contribute to scalable architecture, build data pipelines, shape the AI platform strategy, and maintain high code quality through testing and automation. Requirements include 4+ years of backend experience, fluency in Python, Java, or Kotlin, experience designing scalable services, familiarity with AI providers (AWS Bedrock, OpenAI, Anthropic), and proficiency in CI/CD, observability, and ML Ops, plus a product-minded, collaborative approach and knowledge of AI/ML concepts. What’s in it for you: equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive team; Miro is a visual workspace with 100M+ users, 250,000+ companies, 1,600+ employees across 13 hubs, and a strong focus on belonging, underpinned by its Recruitment Privacy Policy.

The role features a hybrid work model with on-site attendance required part of the week, with the specific schedule determined by the hiring manager. Zendesk is a customer-experience software company that aims to bring calm to customer service and powers billions of conversations for brands. The company offers a fulfilling and inclusive hybrid experience, enabling in-person collaboration at offices worldwide while allowing remote work part of the week. They may use AI or automated decision systems to screen or evaluate applications in line with company guidelines and applicable law. Zendesk is an equal opportunity employer committed to global diversity, equity, and inclusion, and provides reasonable accommodations for applicants with disabilities or disabled veterans, with contact for accommodations via peopleandplaces@zendesk.com.

The Manager — AI Services Consulting at Zendesk leads a 6–10 person team of consultants to deliver AI-enabled customer-service outcomes quickly, serving as the team’s product authority and coach to scale impact. You will build and scale the AI Delivery operating model, own capacity and staffing strategy, and ensure projects are staffed, scoped, and executed on time with measurable business outcomes, aligning with Sales, CS, and Product on roadmaps. You will drive cross-functional alignment for a unified AI go-to-customer motion, partnering on handoffs, risk management, expansion plays, and using delivery insights to improve packaging and forecasting. Qualifications include 7+ years in Professional Services or related roles, 2+ years managing customer-facing teams (6–10 direct reports), enterprise SaaS GTM experience, adoption analytics experience, a bachelor’s degree (AI-related certifications preferred), and strong ability to translate AI features into business value. Zendesk emphasizes hybrid work with in-office presence, especially early on (3–4 days per week during the first 90 days; 2 days otherwise), and commits to diversity and inclusion, with AI screening and accommodations available for applicants.

The role of Customer Success Manager at Zendesk is to manage a portfolio of large Enterprise customers, focusing on retention, minimizing churn, driving product adoption, and identifying expansion opportunities to deliver measurable ROI through collaborative Success Plans. Responsibilities include building executive relationships, developing strategic joint account plans with objectives and KPIs, applying Zendesk platform knowledge to remove blockers, and engaging customers through regular touchpoints while collaborating with Sales, Renewals, Advocacy, Professional Services, Product, Engineering, and partners to accelerate value and protect recurring revenue. The ideal candidate has 12+ years in enterprise customer success, strategic accounts, or consulting in SaaS, a proven track record of ARR growth above $10M, experience with multiple stakeholder levels, strong leadership and analytical skills, and the ability to quickly learn technologies and guide customers along their CX maturity journey. The role requires high autonomy, the ability to travel up to 25% domestically, and a hybrid work arrangement with attendance at the London office two times per week, with the exact schedule determined by the hiring manager. Zendesk emphasizes a diverse and inclusive culture, notes AI screening as part of the recruitment process, is an equal opportunity employer, and offers accommodations for applicants with disabilities.

Zendesk is seeking a Manager of AI Delivery in its Professional Services team to lead a 6–10 person group of AI Services Consultants, serving as both product authority and people leader to deliver rapid value and scalable AI deployments. You will define and scale the AI delivery operating model, manage capacity and staffing, ensure projects are scoped and executed on time with clear business impact, and remove blockers to sustain time-to-value. You’ll drive cross-functional alignment with Sales, Customer Success, and Product on customer roadmaps and handoffs, using delivery data to improve packaging, forecasting, and expansion plans for retention and growth. Qualifications include 7+ years in enterprise SaaS/Professional Services with 2+ years in AI-related roles, 2+ years of people management (6–10 direct reports), fluency in German, French, or English, and experience in GTM roles and predictive adoption analytics. The role is hybrid, with in-office requirements including 3–4 days per week in the first 90 days and ongoing hybrid work, and Zendesk emphasizes diversity, equity, inclusion, and accommodations, along with AI-driven screening where appropriate.

Zendesk’s AI Services Consultant is a technical and product expert within the Professional Services AI Delivery team, responsible for helping customers implement and optimize the AI-powered Resolution Platform to deliver quick value. The mission is to remove roadblocks, guide customers through complex configurations, and drive adoption and measurable business impact from initial deployment through scale. Key accountabilities include providing technical guidance, change management and training, delivering projects on time, maintaining high customer satisfaction, and collaborating cross-functionally to align AI roadmaps with business goals. Requirements include 7+ years in consulting or professional services, experience in enterprise SaaS GTM or customer-facing roles, use of adoption analytics and success planning, and relevant degrees with AI strategy or project management certifications preferred. The role offers a hybrid work arrangement with partial in-office time, a commitment to diversity and inclusion, and notices about AI screening and accommodations.

Atlassian's Solutions Engineering team focuses on value selling to demonstrate how products solve real business challenges, including cloud and AI. The company is seeking a Senior Pre-Sales Solutions Engineer for Enterprise to lead the most strategic, complex opportunities in the Nordic and Benelux territory and to mentor other SEs. The role must be located in the UK or the Netherlands, with no relocation support provided. Responsibilities include partnering with account executives, engaging customers to uncover needs, delivering compelling value-based demonstrations, guiding technical requirements, and acting as a voice of the field to influence the product roadmap while fostering collaboration. Ideal candidates have enterprise pre-sales experience in the Nordic markets, strong communication and presentation skills, strategic problem-solving, ownership, and a growth mindset, with Danish, Swedish, or Norwegian fluency as a bonus.

Atlassian supports flexible work locations and can hire globally, enabling teams to work together using products like Jira Software, Confluence, and Jira Service Management that are trusted by many Fortune 500 customers. The Mid-Market sales team handles mid-sized and Enterprise customers, pursuing cloud-first sales opportunities, cross-sell and expansion, and revenue targets, while acting as customer advocates to improve the product and experience. All responsibilities are performed in close collaboration with Channel Partners, Product Specialists, Customer Success Managers, Account Managers, Solution Engineers, and Sales Development Representatives, underpinned by Atlassian values and a team-oriented approach. The role reports to the Mid-Market Sales Manager for Southern Europe and involves developing named account and territory plans, executing sales strategies, prospecting leads, building relationships, and conducting product demonstrations. It also requires collaboration to streamline sales processes, providing forecasts and updates, staying current on market trends and competitors, and occasional travel for client meetings and events.

At Atlassian, employees can work from an office, home, or a hybrid arrangement to better support their personal goals. The company hires globally in any country where it has a legal entity. The role involves managing and growing relationships with Atlassian’s largest strategic customers in the EMEA North region to drive retention, expansion, and revenue across the product suite. Responsibilities include partnering with Sales on account planning, accelerating revenue growth, managing renewals and expansions, owning end-to-end sales cycles, and pursuing cross-sell/up-sell opportunities, while building senior relationships and analyzing accounts for growth and risk. Additional duties include staying current on product updates, communicating improvements to customers and partners, identifying and mitigating portfolio risks, and forecasting and reporting on the book of business.

At Atlassian, employees can work from an office, home, or a hybrid setup, and the company hires in any country where it has a legal entity to support personal priorities. DX’s Solutions Engineering Team is seeking a Solutions Architect to be the technical authority for enterprise customers and to drive adoption and long-term growth of the DX product. The role is UK-based and involves leading all post-sales technical implementations, onboarding, complex integrations, and system architecture to ensure a smooth transition from evaluation to production. You will lead technical deep-dives to map the DX platform into clients’ workflows, design custom solutions and integrations using the DX APIs, and provide consultative guidance on deployment and engineering processes. You’ll also act as a trusted advisor on best practices, collect feedback to inform the product roadmap, and collaborate with Product and Engineering to address friction points.

At Atlassian, employees can choose to work in an office, from home, or a combination, and the company hires in any country where it has a legal entity. The DX Solutions Engineering Team is seeking a UK-based Solutions Architect to drive successful adoption and long-term growth of the DX product (getdx.com) for enterprise customers. The role serves as the technical authority after the sale, partnering with Customer Success Managers to lead post-sales technical implementation, onboarding, complex integrations, and system architecture. Responsibilities include leading technical deep-dive sessions to map DX into a customer’s workflows, designing tailored integrations, and providing consultative guidance on deployment, analytics, and developer experience. A key part of the role is capturing feedback from customers to inform the product roadmap and acting as a trusted advisor on engineering practices and organizational transformation.

Figma is growing its team to make design accessible for all, combining craft and technology to power AI-native creativity and a platform that supports ideas-to-product collaboration worldwide. The Customer Enablement Manager for Figma Weave will shepherd adoption for large commercial and enterprise customers, aligning product value with customer goals, and delivering tailored enablement strategies and scalable trainings. This role requires building trusted cross-functional relationships, partnering with Account Executives, Onboarding Managers, Technical Account Managers, Solutions Consultants, and Industry Advocates to drive adoption, expansion, and renewal risk mitigation. Requirements include 4+ years in customer success/enablement or a similar SaaS role, excellent communication, strong product knowledge, a customer-first approach, and a track record of delivering outcomes; nice-to-haves include experience with node-based design tools, UX/UI, Design Ops, or frontend development. Figma emphasizes Grow as you go, diversity and equal opportunity, and accommodations for disabilities, with notes about interview expectations (cameras on during video interviews, in-person onboarding) and that applicants’ data will be processed under the Candidate Privacy Notice.

Atlassian supports a flexible, distributed-first work model with virtual interviews and onboarding, and hires in any country where the company has a legal entity. The role is for an experienced Manager to lead and develop a team of Enterprise Account Managers focused on Atlassian’s largest enterprise customers across EMEA, aiming to retain and expand them and drive total book of business growth in the region. You will collaborate with Global and EMEA Sales, work on strategic opportunities such as white space analysis, regional account planning and mapping, and partner with Sales support teams cross-functionally. The ideal candidate is a collaborative leader with strong leadership, cultural awareness, and humility, thriving in Atlassian’s open, honest, and supportive culture. Responsibilities include leading the Southern Europe team, owning performance and regional revenue forecasting, coordinating with Services, Channel, and Customer Success, overseeing staffing and onboarding, acting as the team voice to remove blockers, and helping build Atlassian’s next-generation enterprise business model across the region.