Latest Job Offers for GitLab from Bangalore
Add new offer| Company logo | Job Position | Location | Salary Range | Contract Type | Category | Details |
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Enterprise QA Engineer, Salesforce
GitLab
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Bangalore
India |
Not specified | Unknown | Enterprise Applications |
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Is remote?:Yes
GitLab is an intelligent DevSecOps orchestration platform used by over 50 million users and trusted by more than half of the Fortune 100, with AI embedded as a core productivity multiplier and a high-performance, inclusive culture. The company seeks an Enterprise Applications QA Engineer focused on CRM and Finance systems to ensure quality across sales, marketing, finance, and accounting applications. Responsibilities include planning, building, and executing functional, system, and regression testing; creating detailed test cases; collaborating cross-functionally; and developing/maintaining a test automation framework and end-to-end delivery. Qualifications include a bachelor’s degree or equivalent, 7+ years in software QA (functional, API, and integration testing), 4+ years of automation experience with Playwright and TestIM, CRM/ERP domain knowledge (Salesforce, Zuora, NetSuite), Salesforce platform experience (CPQ, Sales, Lightning) and API integrations, proficiency in Java/JavaScript/XPath, and experience using AI tools like Claude for QA workflows. The QA team operates remotely with worldwide hiring, offering benefits such as flexible PTO, ERGs, equity, growth funds, and parental leave, and GitLab emphasizes equal opportunity, accommodation for disabilities, and adherence to privacy and location-based eligibility considerations.
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Site Reliability Engineer - Dedicated Hosted Runners
GitLab
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Bangalore
India |
Not specified | Unknown | Platforms Engineering |
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Is remote?:Yes
GitLab positions itself as an intelligent DevSecOps orchestration platform trusted by millions and many Fortune 100 companies, and it promotes AI as a core productivity multiplier across its workforce.
They are seeking an Intermediate Site Reliability Engineer for the Runners Platform to design, build, and operate Hosted Runners for GitLab Dedicated in single-tenant AWS environments.
You will own infrastructure automation end-to-end, provisioning runner fleets with Terraform, extending Go tooling and autoscaling components, and ensuring CI/CD jobs run reliably across the platform.
You will also define and monitor service-level objectives for CI job execution, build Grafana dashboards and runbooks, participate in on-call rotations, and conduct performance and scale testing.
The role requires AWS production experience at scale, Terraform proficiency, Go or similar language skills, knowledge of CI/CD and observability practices, and strong communication across time zones, with GitLab Runner experience and Docker/Ansible as a plus; roles are remote with global hiring and an emphasis on equal opportunity.
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Senior Manager, Internal Audit - Audit Automation & Technology Risk
GitLab
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Bangalore
India |
Not specified | Unknown | Internal Audit |
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Is remote?:Yes
- GitLab is an AI-enabled DevSecOps platform trusted by over 50 million users and a large portion of the Fortune 100, designed to boost developer productivity, security, and digital transformation.
- The role is Senior Manager, Internal Audit focused on Audit Automation & Technology Risk, anchored in Bangalore, leading audit automation/innovation, India hub operations, and SOX testing with a co-source partner, reporting to the VP of Internal Audit.
- You will design and adopt AI-assisted workflows and data analytics across audit planning, evidence gathering, analysis, and monitoring; oversee the Bangalore co-source provider; and build relationships with India-based engineering, information security, and IT leaders to inform audit plans and scopes.
- Requirements include technology audit and risk management experience, SOX internal controls expertise, proficiency with SQL/Python/data analytics, curiosity about AI/automation tools, knowledge of DevSecOps/CI/CD risk, cross-geo leadership, and a relevant bachelor’s degree plus professional certifications (e.g., CPA, CIA, CISA, CISSP, CISM, CRISC).
- GitLab offers benefits such as flexible PTO, equity, parental leave, and development funds, supports remote global hiring with location-based eligibility, and maintains an equal opportunity, inclusive-recruitment policy with a strong emphasis on privacy.
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Intermediate Backend Engineer - Platform Integrations (Monetization)
GitLab
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Bangalore
India |
Not specified | Unknown | Data Engineering |
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Is remote?:Yes
GitLab is an intelligent DevSecOps orchestration platform that boosts developer productivity, security, and digital transformation, trusted by millions and Fortune 100 companies, with AI embedded as a core productivity multiplier and a culture of high performance and collaboration. The Backend Engineer, Platform Integrations (Monetization) role involves designing, building, and maintaining integrations between CustomersDot, Monetization services, and enterprise apps like Salesforce, Workato, and Zuora, focusing on API contracts, data integrity, and cross-system workflows. You’ll develop REST and GraphQL APIs, ensure observability and fault-tolerance, monitor failure rates and data integrity, review code, and partner with Product, Finance, IT, Sales, and Support from proposal through production rollout. Desired qualifications include Ruby on Rails, third-party/enterprise API integrations (billing/CRM), strong API design (REST/GraphQL, versioning), event-driven patterns, PostgreSQL, systems thinking, and effective communication in a remote asynchronous setting, with a plus for experience with NATS JetStream or Zuora/Salesforce and alignment with GitLab values. GitLab emphasizes flexible benefits, remote global hiring, and equal opportunity, with anti-discrimination policies and accommodations, and the Monetization team is cross-functional, collaborative, and operates with planning, retrospectives, and high ownership standards across deployments and incident management.
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Staff Fullstack Engineer - Data Products
GitLab
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Bangalore
India |
Not specified | Unknown | Data Engineering |
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Is remote?:Yes
GitLab is an intelligent orchestration platform for DevSecOps that aims to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, trusted by over 50 million registered users and more than half of the Fortune 100. The company embraces AI as a core productivity multiplier and expects all team members to incorporate AI into their daily workflows. The Staff Fullstack Engineer - Data Products will help build GitLab's in-product insights on top of the Data Insights Platform and the GitLab Knowledge Graph and will act as the technical anchor across reporting dashboards, inbound graph ingestion, and outbound data delivery. Responsibilities include architecting ingestion and modeling of GitLab and third-party data into the Knowledge Graph, integrating with systems like Jira, observability tools, Zendesk, and ServiceNow, and designing a Data Marketplace to expose data through Snowflake, Databricks, and BigQuery, plus publishing OpenTelemetry data and ensuring operational readiness. Requirements include end-to-end ownership across multiple teams, proficiency in Go, Ruby, and Node, experience with data ingestion and multi-tenant SaaS/self-managed deployments, strong communication, and a note that GitLab is remote-friendly with equal opportunity hiring and comprehensive benefits.
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Senior Software Security Engineer
GitLab
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Bangalore
India |
Not specified | Unknown | Security Operations |
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Is remote?:Yes
GitLab is the intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, improve operational efficiency, and accelerate digital transformation, with over 50 million users and significant Fortune 100 adoption, while treating AI as a core productivity multiplier. The role is a senior engineer on the Trust and Safety team, focused on engineering security improvements and building tools to detect and prevent abuse on GitLab’s SaaS platforms; a strong Ruby on Rails background is required, and it serves as a path into security engineering with formal security experience not strictly required. You’ll maintain core abuse prevention systems, develop new detection rules for evolving abuse (spam, AI/token abuse, SEO redirects, financially motivated campaigns), become a core maintainer of the in-house abuse platform, enhance agentic AI capabilities, collaborate with peer teams, and automate processes with runbooks and documentation. Qualifications include experience in Ruby/Rails, working on distributed cloud-based applications (GCP/AWS preferred), a proactive security mindset, comfort with remote work, interest in “thinking like a hacker” with an automation-first approach, and familiarity with AI-native development and handling security incidents. The base US salary range is $139,200–$196,000, with comprehensive benefits and remote-work flexibility; GitLab is an equal opportunity employer with inclusive hiring practices and relevant recruitment privacy information.
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Staff Fullstack Engineer - Data Products
GitLab
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Bangalore
India |
Not specified | Unknown | Data Engineering |
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Is remote?:Yes
GitLab positions itself as an intelligent orchestration platform for DevSecOps that aims to boost developer productivity, operational efficiency, security and compliance, and digital transformation, with over 50 million users and many Fortune 100 companies trusting it, and it emphasizes AI as a core productivity multiplier and an inclusive high-performance culture. The Staff Fullstack Engineer - Data Products role will build in-product insights on the Data Insights Platform and GitLab Knowledge Graph, serving as the technical anchor for dashboards, data ingestion, and data delivery, guiding work from specification to production health in a 0-to-1 space. Responsibilities include architecting ingestion and modeling of GitLab and third-party data into the Knowledge Graph, integrating with Jira, observability tools, Zendesk, and ServiceNow, designing a Data Marketplace for Snowflake/Databricks/BigQuery, publishing observability data as OpenTelemetry, and ensuring operational readiness while coordinating across teams and mentoring engineers. Qualifications include end-to-end ownership of product or platform systems at staff level, strong Go/Ruby/Node skills, depth in areas like reporting/metrics, graph data systems, or data access/warehousing with Snowflake/Databricks/BigQuery, experience with multi-tenant SaaS/self-managed deployments, and strong communication to translate ambiguity into actionable plans. The Data Products team builds the foundation for turning software delivery data into reliable, actionable intelligence across GitLab's offerings, while GitLab provides comprehensive benefits, remote-friendly policies, growth opportunities, and a firm commitment to equal opportunity and inclusive recruitment.
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Senior Backend Engineer - Platform Insights
GitLab
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Bangalore
India |
Not specified | Unknown | Data Engineering |
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Is remote?:Yes
GitLab is an AI-empowered, all-remote DevSecOps orchestration platform trusted by 50M+ users and many Fortune 100 companies, designed to accelerate developer productivity, security, and digital transformation.
The Senior Backend Engineer - Platform Insights role will build and evolve Go-based backend systems powering GitLab's Data Insights Platform and Siphon, owning architecture and deployment across SaaS, Dedicated, and Self-Managed environments.
Responsibilities include designing scalable ingestion, transport, replication, storage, and querying, owning the Query API internals and gRPC integration with the Rails app, and ensuring production readiness, reliability, and observability.
Requirements include strong Go backend experience, a track record building scalable, high-throughput data systems; API/service integration experience including gRPC; familiarity with data platforms and ClickHouse; knowledge of Ruby on Rails or willingness to ramp up; and strong cross-team collaboration.
The role sits on the Foundations team in GitLab's fully remote environment, with comprehensive benefits and a commitment to equal opportunity and accommodations for disabilities; location-based eligibility may apply and recruiters can answer questions.
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Intermediate Fullstack Engineer - Data Products
GitLab
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Bangalore
India |
Not specified | Unknown | Data Engineering |
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Is remote?:Yes
GitLab presents itself as an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, operational efficiency, security/compliance, and digital transformation, trusted by more than 50% of the Fortune 100 and over 50 million users, with AI as a core productivity multiplier in daily workflows. The company emphasizes a high-performance culture guided by values and continuous knowledge exchange, where every voice is valued and careers and innovation can flourish. The Intermediate Fullstack Engineer - Data Products role is a hands-on position that involves integrating GitLab and third-party lifecycle data, building dashboards, APIs, and AI-enabled workflows across frontend, backend, and data systems, with guidance from senior engineers. Responsibilities include developing data ingestion and modeling for the knowledge graph, building integrations with Jira, Zendesk, ServiceNow, and observability tools, and delivering software engineering intelligence dashboards (DORA, value streams, etc.) while participating in design and code reviews to ensure security, reliability, and performance. The Data Products team operates across three surfaces (Dashboard/Reporting Framework, Internal Ingestion, External Ingestion), supports remote global hiring with location-based eligibility, offers comprehensive benefits, and is committed to equal opportunity with accommodations for disabilities, encouraging applicants from diverse backgrounds.
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Intermediate Backend Engineer - Analytics Instrumentation
GitLab
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Bangalore
India |
Not specified | Unknown | Data Engineering |
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Is remote?:Yes
GitLab is an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, operational efficiency, and security, with over 50 million registered users and trust from more than half of the Fortune 100, while treating AI as a core productivity multiplier.
The Intermediate Backend Engineer, Analytics Instrumentation role sits in the Data Engineering and Monetization group and focuses on building a unified data collection platform that consolidates analytics instrumentation across GitLab, using Go, Kubernetes, ClickHouse, and NATS to provide visibility into product usage across SaaS and Self-Managed deployments.
You will help design and maintain backend systems, improve data emission, transit, and quality, support usage billing, collaborate with R&D and enterprise data teams, and balance ease of use for product teams with reliability for data consumers.
The Analytics Instrumentation team is a distributed, cross-functional group operating at the intersection of Product, Analytics, and customer-facing teams, tackling projects from event data collection to AI-powered analytics while upholding privacy and enabling data-driven decision making.
GitLab offers flexible benefits, remote worldwide eligibility, equity programs, growth opportunities, and a strong commitment to equal opportunity and inclusion, along with a recruitment privacy policy and accommodations for applicants with disabilities.
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Staff Backend Engineer (Go), Events Platform
GitLab
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Bangalore
India |
Not specified | Unknown | DevOps Engineering |
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Is remote?:Yes
GitLab is an intelligent, AI-enabled DevSecOps platform used by 50M+ users and trusted by over half of the Fortune 100, designed to boost developer productivity and security while fostering a values-driven, inclusive culture. The Staff Backend Engineer on the Events & Messaging Platform will consolidate Sidekiq and the event bus into a single durable, scalable, multi-tenant messaging system that underpins GitLab’s products and external integrations, with the challenge of migrating workloads from legacy systems without traffic disruption. You’ll lead technical execution for the continuous-delivery platform, decompose complex architecture into deliverable work, drive high-quality shipping, mentor engineers, set the technical bar, and participate in on-call rotations. You should have deep Go backend experience in large-scale production, expertise in distributed systems, release orchestration, Docker/Kubernetes, GitOps, and policy-based governance, plus strong communication and the ability to translate architecture into executable work; familiarity with AI tooling and a bonus for AI engineering or Rails. The team sits in GitLab’s Infrastructure Platforms, focused on reliability across Self-Managed, Dedicated, and SaaS deployments, in an async-first, collaborative environment, with comprehensive benefits and a global remote-friendly policy and a strong commitment to equal opportunity.
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Staff Backend Engineer, Software Supply Chain Security
GitLab
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Bangalore
India |
Not specified | Unknown | Sec Engineering |
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Is remote?:Yes
GitLab is an intelligent orchestration platform for DevSecOps trusted by more than 50 million users and over half of the Fortune 100, and the company embeds AI as a core productivity multiplier across its culture and workflows.
The role of Staff Backend Engineer for the Software Supply Chain Security (SSCS) Add-On is to be a senior technical leader for backend systems that secure how software is built, verified, and delivered within GitLab, with a focus on dependency policy enforcement, build provenance, artifact signing, and malicious package detection.
You will define the architecture for the SSCS Add-On, lead design and implementation for SLSA Level 2 and 3 capabilities in GitLab CI/CD, architect integrations with Sigstore services (Cosign, Fulcio, Rekor), and design high-performance, secure backend services for allow/deny/quarantine policies while mentoring engineers and collaborating across teams.
Required qualifications include strong Ruby on Rails backend experience in a high-scale production environment, Go experience for backend or infrastructure services, proven architecture leadership, async technical communication skills, a solid security mindset, and familiarity with software supply chain security concepts.
The SSCS Add-On team builds a commercial enterprise-focused security solution, and GitLab offers remote work, flexible benefits, equity, growth opportunities, and a strong commitment to equal opportunity, inclusion, and accommodations for candidates.
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Staff Backend Engineer, Gitlab Delivery: Upgrades
GitLab
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Bangalore
India |
Not specified | Unknown | Platforms Engineering |
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Is remote?:Yes
GitLab presents itself as the intelligent orchestration platform for DevSecOps that increases developer productivity, improves operational efficiency, reduces security and compliance risk, and accelerates digital transformation, trusted by over 50 million users and many Fortune 100 companies, with AI embedded as a core productivity multiplier in daily workflows.
The Staff Engineer on the Delivery - Upgrades team will guide the technical direction of GitLab’s self-managed deployment strategy to enable customers to deploy, upgrade, and operate GitLab on their own infrastructure with minimal disruption, acting as a technical anchor and coordinating with engineering managers, product managers, SRE, Release, Security, and Development to shape cloud-native, operator-driven deployment patterns.
In the first year, you’ll help define the architecture for zero-downtime upgrades, strengthen observability and reliability practices, and drive the next generation of deployment automation for self-managed GitLab environments, with projects such as evolving the GitLab Operator and Helm charts for zero-downtime upgrades and expanding the GitLab Environment Toolkit for large-scale deployments.
Your responsibilities include guiding the technical vision and architecture for cloud-native deployments and upgrade workflows, establishing operational maturity standards, designing and maintaining Kubernetes Operators and Helm charts, building automation for database migrations, rolling deployments, compatibility checks, and rollback paths, and developing PostgreSQL lifecycle strategies to reduce downtime, while collaborating across teams and mentoring engineers.
You should bring strong Go experience for large codebases, familiarity with Rails, production Kubernetes experience, knowledge of cloud-native tooling and stateful workloads, PostgreSQL schema design and migrations, Linux system operations, and the ability to influence through proposals and documentation, plus openness to open source deployment work; GitLab hires globally for remote roles and offers benefits, growth opportunities, and a strong commitment to equal opportunity and inclusion.
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Senior Backend Engineer, SSCS: Supply Chain
GitLab
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Bangalore
India |
Not specified | Unknown | Sec Engineering |
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Is remote?:Yes
GitLab positions itself as an intelligent DevSecOps orchestration platform with over 50 million users and Fortune 100 trust, and it embeds AI to boost productivity and foster a high-performance, inclusive culture.
The Senior Backend Engineer role is on the SSCS Add-On team building a commercial software supply chain security offering that helps control what enters builds, verify integrity, and detect malicious packages, operating in a fully remote, asynchronous environment.
You’ll design and implement backend features for policy enforcement, artifact signing and verification, provenance attestation, and malicious package detection; improve the package policy evaluation engine and integrate with Sigstore/Cosign, OIDC, and policy-as-code; create APIs and GraphQL surfaces; integrate with GitLab’s security policy framework; collaborate across teams; and contribute to testing and secure releases.
Requirements include production Ruby on Rails expertise, Go familiarity, solid API design with REST/GraphQL, PostgreSQL, Redis, a security-minded approach, and knowledge of software supply chain concepts like SLSA and SBOM; the role invites candidates with varying experience and is remote with global hiring guidelines.
The SSCS Add-On team sits within GitLab’s Software Supply Chain Security stage; the company offers comprehensive benefits, growth opportunities, and an inclusive, equal-opportunity policy with accommodations; and encourages applicants who are excited about the role to apply even if not meeting every qualification.
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Senior Backend Engineer, Gitlab Delivery: Zero Downtime Upgrades
GitLab
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Bangalore
India |
Not specified | Unknown | Platforms Engineering |
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Is remote?:Yes
GitLab is an intelligent orchestration platform for DevSecOps used by more than 50 million registered users and over half of the Fortune 100, and it embraces AI as a core productivity multiplier within a high-performance, inclusive culture.
As a Senior Backend Engineer on the Upgrades team, you’ll help self-managed customers run GitLab reliably by building and maintaining infrastructure, tooling, and automation across Omnibus GitLab, GitLab Helm Charts, the GitLab Environment Toolkit (Get), and the GitLab Operator to enable scalable, secure deployments across clouds and environments.
Your projects include evolving Omnibus, Helm Charts, Get, and the Operator to support enterprise-scale deployments, building automation pipelines for validation and operation across Kubernetes and self-managed environments, and improving installation, upgrade, and day-to-day operational workflows.
You’ll bring experience operating production backend services in Kubernetes- and Helm-based environments, proficiency in Go (Ruby useful), Infrastructure as Code with Terraform, multi-cloud familiarity (GCP, AWS, or Azure), PostgreSQL expertise, secure deployment practices, observability with Prometheus and Grafana, and strong cross-functional communication, with openness to related roles and documentation work.
The Upgrades team is a globally distributed, remote GitLab Delivery unit focused on simplifying self-managed deployment, upgrade, and security, and GitLab offers flexible benefits, equity, growth funds, parental leave, and an inclusive, equal-opportunity workplace with location-based eligibility and a Recruitment Privacy Policy.
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Engineering Manager, SSCS: Supply Chain
GitLab
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Bangalore
India |
Not specified | Unknown | Sec Engineering |
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Is remote?:Yes
GitLab is an intelligent orchestration platform for DevSecOps that aims to boost developer productivity, operational efficiency, security and compliance, and digital transformation, all while embracing AI as a core productivity multiplier. The Engineering Manager role leads the founding Software Supply Chain Security (SSCS) Add-On backend team, developing capabilities such as Dependency Firewall, Build Provenance, Malicious Package detection, and Artifact Signing for enterprise customers with strict security and compliance needs. You’ll drive general-availability delivery, align sequencing and scope with the Staff Backend Engineer and Product Manager, and focus on growing the team, establishing a healthy operating rhythm, and ensuring predictable execution for the SSCS SKU, in collaboration with stage leadership and Product. Requirements include 3+ years guiding backend product engineering teams in security/DevOps, ability to hire and grow engineers, architectural credibility in package registries and CI/CD security, experience with multi-quarter roadmaps and cross-team dependencies, familiarity with supply chain security concepts like SLSA and Sigstore, and strong asynchronous communication. The role is remote and distributed, reporting to the SSCS Senior Engineering Manager within the SSCS Add-On team, with GitLab offering comprehensive benefits and a commitment to equal opportunity and inclusion.
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Engineering Manager, Observability, Monitoring, and Integrations (Monetization)
GitLab
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Bangalore
India |
Not specified | Unknown | Data Engineering |
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Is remote?:Yes
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to boost developer productivity, improve efficiency, and accelerate digital transformation, with over 50 million registered users and trust from more than half of the Fortune 100. The company embraces AI as a core productivity multiplier and expects all team members to incorporate AI into daily workflows, reflecting a high-performance, values-driven culture where every voice is valued. The Engineering Manager, Observability, Monitoring, and Integrations (Monetization) will lead a team focused on observability, reliability, and secure cross-system integrations within GitLab's Monetization area, with first-year goals to stand up the team, establish operating rhythms, and improve the reliability of Fulfillment systems that impact revenue. Responsibilities include architecting end-to-end telemetry across CustomersDot, Salesforce, and Zuora for real-time monitoring, implementing automated billing anomaly detection, defining integration strategies with Salesforce and Workato, and driving an AI-native approach to surface anomalies and improve revenue-critical workflows, while hiring, guiding architecture, and coordinating with cross-functional partners on incident management. The role requires experience leading product or platform teams, strong architectural judgment for complex integrations, familiarity with revenue-related systems, knowledge of observability tooling, and excellent collaboration and communication skills; GitLab offers remote, globally available roles with flexible benefits and a strong commitment to equal opportunity and nondiscrimination.
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Engineering Manager, Cell Infrastructure
GitLab
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Bangalore
India |
Not specified | Unknown | Tenant Scale Engineering |
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Is remote?:Yes
GitLab is an intelligent orchestration platform for DevSecOps trusted by millions and by Fortune 100 companies, with AI integrated to boost productivity.
The company promotes a high-performance, values-driven culture with continuous knowledge sharing and opportunities for growth and innovation.
The role of Manager/Senior Manager, Cell Infrastructure, reports to the VP of Engineering and leads a 0-to-1 effort to build the cross-cloud control layer that provisions, places, and operates GitLab cells across clouds.
Key responsibilities include designing multi-cloud cell placement and orchestration, growing the cell infrastructure team, driving cost visibility, owning the reliability model, and collaborating with adjacent teams like Git infrastructure, Artifact Registry, Duo Agent Platform, and CI/CD.
Qualifications include hands-on distributed systems experience, on-call/SRE ownership, leadership and hiring ability, comfort with ambiguity, and strong cross-functional communication with executives; the role sits in Platform Scale & Architecture and focuses on balancing portability, data residency, reliability, and cost, with remote, global hiring and a comprehensive benefits package.
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Director, Support (Bengaluru)
GitLab
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Bangalore
India |
Not specified | Unknown | Customer Support |
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Is remote?:Yes
GitLab is an intelligent orchestration platform for DevSecOps used by over 50 million users and trusted by more than half of the Fortune 100, with a culture that treats AI as a core productivity multiplier to accelerate software development. The role is Director, Support Engineering for GitLab’s Bengaluru Center of Support, reporting to the VP of Support Engineering, and is responsible for building and leading an India-based regional hub that serves APAC, EMEA, and Americas time zones in a remote-friendly setup. Responsibilities include designing the Bengaluru hub’s organizational structure, establishing management, escalation, and quality standards, guiding hiring and retention with Talent Acquisition, and owning performance against SLAs, customer satisfaction, and global KPI reporting, while integrating AI tooling and cross-hub processes. Requirements include experience managing technical support engineering at scale, building global delivery hubs across regions, deep knowledge of enterprise SaaS support models and operational metrics, strong communication in distributed environments, and familiarity with AI-assisted tooling and DevSecOps platforms like Kubernetes and CI/CD. The GitLab Support Engineering team is globally distributed, and GitLab emphasizes equal opportunity and inclusive, remote-friendly hiring with generous benefits, encouraging applicants from diverse backgrounds to apply.
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Director, Engineering, Platform Operations & Productivity
GitLab
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Bangalore
India |
Not specified | Unknown | Architecture Engineering |
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Is remote?:Yes
GitLab is an intelligent orchestration platform for DevSecOps that boosts developer productivity, operational efficiency, and security/compliance while accelerating digital transformation, trusted by 50 million+ users and Fortune 100 companies, with AI embedded into daily workflows.
The company promotes a high-performance culture grounded in its values, continuous knowledge exchange, and inclusion, inviting people to co-create the future of software development.
The role of Director, Engineering, Platform Operations & Productivity owns three functions—Git & Gitaly Operations, Nonlinear Productivity (Friction Elimination), and Platform Staff (a small, senior AI-native team)—with Platform Staff ready to mobilize for high-leverage work or crises and to mentor handoffs.
Responsibilities include setting the technical bar across all three functions, building operating rhythms and metrics to ensure predictable outcomes, hiring and developing managers, representing the functions to peers and customers, and stepping in during crises when needed.
Qualifications cover hands-on distributed systems design and shipping, a track record in scalable engineering operations and productivity improvements, experience with AI-assisted development tools, multi-manager people management, and a preference for maintaining a small, high-leverage team; GitLab is an equal opportunity, remote-friendly employer with global hiring and location-based guidelines.
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