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Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where they have a legal entity. The role is a Solution Consultant in the Advisory Services Delivery team, an individual contributor who provides expert Atlassian Cloud Platform guidance to drive value realization for clients who purchased Advisory Services. Responsibilities include collaborating on strategic outcomes, solving business challenges with Atlassian products, identifying expansion opportunities, creating technical content, advocating for customer needs across teams, and traveling up to 30% domestically or internationally. Qualifications include 4-6 years in SaaS, 2+ years in customer-facing roles, deep expertise in Atlassian Cloud (admin of Jira, Confluence, Guard, Jira Service Management, Focus, Rovo, etc.), SaaS architectures and security considerations, and experience with cloud migrations and hybrid deployments. English fluency is required, with additional languages a plus, and desirable extras include coaching experience, cross-team collaboration, and experience with large enterprise customers in a consulting or technical expert capacity.

Atlassian offers flexible work options—office, remote, or a hybrid model—and hires in any country where it has a legal entity. The Atlassian Advisory Services team is globally distributed and provides trusted advisors to help large strategic and enterprise customers maximize value from their Atlassian investments. They are hiring a Senior Solution Consultant with a High Velocity Service Management focus as an individual contributor who helps promote successes to peers and expands the reach of Atlassian technologies to new use cases and markets. Responsibilities include collaborating to achieve strategic outcomes, solving client business challenges with Atlassian products and practices, identifying expansion opportunities, building expertise, producing technical guidance, and advocating for customer needs across Atlassian teams. Expect up to 30% travel domestically or internationally for internal and customer-facing events.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity to support employees’ personal priorities. You collaborate with peers in Advisory Services to align on strategic outcomes and partner with customers to solve business challenges using Atlassian products, practices, and solutions. You identify opportunities for service and product expansion within a client’s organization and cultivate deep industry and solution expertise, staying current with evolving best practices. You lead complex customer engagements using a System of Work approach, drawing on expertise across two or more Atlassian solution areas, and drive global internal initiatives that influence Advisory Services and partner organizations. You delegate effectively to Solution Consultants while owning client outcomes, develop comprehensive technical solution content and tailored enablement, influence engagement and advocacy for large enterprise customers, and spend up to 30% of time traveling domestically or internationally for events.

Atlassians can choose where they work—office, home, or a hybrid—and Atlassian hires in any country with a legal entity, giving employees more control over family, personal goals, and other priorities. They collaborate with peers in Advisory Services to align on strategic outcomes that deliver exceptional service to customers. They partner with customers to solve business challenges and achieve internal goals through Atlassian products, practices, and solutions, and identify opportunities for service and product expansion within a client organization. They cultivate deep industry and solution expertise, stay up-to-date with evolving best practices, lead complex customer engagements using a System of Work approach across two or more Atlassian solution areas, drive global internal initiatives, delegate effectively to Solution Consultants while maintaining ownership of client outcomes, and develop comprehensive technical solution content and tailored enablement. They reach into all parts of Atlassian to influence engagement, advocacy, and innovation for its largest enterprise customers, and may travel up to 30% of the time domestically and internationally for internal and customer-facing events.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where the company has a legal entity to support employees’ priorities. The Central AI organization, part of the Atlassian Intelligence program, aims to accelerate AI innovation, provide cohesive AI experiences, and build the future AI infrastructure. While most AI initiatives will be driven by federated product teams, Central AI provides the underlying infrastructure and shared capabilities to prevent silos and enable cross-team collaboration, including core experiences like search, knowledge discovery, and conversation. Central AI also develops key AI experiences that users interact with across products. The Senior Machine Learning Engineer role involves designing architectures, implementing cutting-edge algorithms, training models, and collaborating with product, engineering, and analytics teams, with responsibilities that include experimentation, evaluation, mentoring junior engineers, and driving AI’s transformative impact across Atlassian’s offerings.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country where it has a legal entity, giving employees greater control over family and personal priorities. The Sr. Principal Enterprise Delivery Manager leads Atlassian’s largest and most complex customer cloud migrations and serves as the primary executive-facing delivery leader and trusted advisor to C-suite decision-makers. The role combines business acumen and technical fluency to translate strategy into disciplined execution across multiple teams and to shape how the company delivers migrations, including adoption of AI capabilities. Responsibilities include end-to-end migration strategy, risk management, governance, technical architecture involving APIs and automation, stakeholder communications, and driving milestone-driven delivery from discovery to go-live. The ideal candidate is a data-driven, industry-minded leader who mentors teams, stays ahead of cloud trends, and represents Atlassian as a thought leader at executive briefings and industry events.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity, and it is seeking a Sr. Solutions Engineer to grow its Enterprise team in Latin America. The role involves partnering with enterprise sales teams and channel partners to understand customer needs, navigate sales cycles, deliver value-based demonstrations, support proofs of concept, and ultimately close deals, with Spanish fluency required for LATAM collaboration. The team works with over 250,000 customers (including NASA, IBM, HubSpot, Samsung, and Coca-Cola) and emphasizes value selling and a team-centric culture where employees work with Atlassian, not for Atlassian, focusing on cloud and AI solutions. Key responsibilities include partnering with direct sales, partners, and large accounts on Fortune 500 customers; conducting customer discovery; identifying cross-product opportunities; being a pre-sales product expert; delivering compelling demos; guiding technical needs; and documenting feedback to inform product management while continuously learning. Required qualifications include 5+ years in pre-sales with mid-market/enterprise customers, experience selling to Fortune 500, fluency in Spanish and Portuguese, strong business and technical communication skills, a customer-centric mindset, the ability to build executive relationships and collaborate cross-functionally, and a willingness to challenge the status quo.

Atlassian supports flexible work locations, allowing Atlassians to work in an office, from home, or a combination, to better support family, personal goals, and other priorities. The company hires in any country where it has a legal entity. The role reports to the Head of Business Insights within the People Insights team and primarily supports the Teamwork Lab, collaborating closely with People Research and Product teams. The People Insights team is a cross-disciplinary group of analysts, data scientists, behavioral scientists, researchers, and business partners who use data and research to inform strategic and operational issues for leaders, teams, and people. Responsibilities include defining and testing opportunities to influence roadmaps, partnering with cross-functional teams to inform strategy, applying technical expertise to develop data-driven strategies, and scaling actionable insights by improving data infrastructure and automating analyses and products.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where we have a legal entity to support employees’ priorities. The Teamwork Graph, Data Experiences, and Assets Product Marketing team sits at the center of Atlassian’s Cloud Platform strategy, enabling intelligent, connected, data-driven experiences across our product suite. The company is seeking a Product Marketing Manager for the Analytics App and Assets App to drive go-to-market strategy, campaign execution, and adoption, helping customers derive more value from data and assets. The PMM will own the product marketing lifecycle, partnering with Senior PMMs, Product, Engineering, Demand Gen, Sales, and Customer Success to create campaigns that drive awareness, activation, and upsell. Qualifications include 3+ years in product marketing (B2B SaaS preferred), multi-channel campaign experience, strong communication, data-driven decision making, and the ability to operate in a fast-paced, ambiguous environment; preferred: experience with analytics/data products and familiarity with Atlassian’s ecosystem.

Atlassian offers flexible work locations and hires globally, with virtual interviews and onboarding as part of a distributed-first culture. The role sits in the People Team within Atlassian Corporate Engineering, at the intersection of Product and AI to power AI-enabled, data-driven employee experiences across the lifecycle. You will be responsible for delivering AI capabilities that are high quality, trusted, and impactful, and for defining success through metrics, evaluation frameworks, and feedback loops that guide product and model decisions. Product leadership involves defining the vision and roadmap for AI-powered People capabilities, grounded in employee and business outcomes, and translating problems into clear direction and success criteria. You will own evaluation frameworks for AI-powered experiences—including metrics, quality thresholds, LLM-as-a-judge approaches, and automated/human-in-the-loop pipelines—and collaborate with Engineering, Data, Security, and People teams to drive alignment and scalable rollout of these initiatives.

Zendesk is hiring a GTM Finance - Pricing/Costing Senior Manager to join the GTM Finance & Strategy team, focusing on deep-dive cost structures and pricing strategies to drive strong gross margins and top-line growth, requiring at least eight years of progressive finance experience. The role will partner with the GTM Pricing team, Product, and R&D Finance to deliver insightful financial analysis, develop and maintain cost models for SaaS and AI technologies (including LLM costs), and build business cases and scenarios to evaluate pricing proposals. Key responsibilities also include creating dashboards for faster insights, driving cross-functional pricing governance, mentoring junior staff, presenting findings to senior leadership, and tracking pricing trends like POS, ARPU, and deal size. Location is hybrid (Austin, TX / Madison, WI / Bay Area) with two in-office days per week, and the US base salary ranges from $146,000 to $220,000 plus potential bonuses and benefits; flexible remote options are available. Zendesk emphasizes a dynamic, inclusive culture with a commitment to diversity and equal opportunity, notes AI screening for applications in line with policy, and offers accommodations for applicants with disabilities.

Atlassian offers a remote-first work model, allowing work from office, home, or hybrid, and hires in any country with a legal entity; ideal candidates are based in Pacific Time to ensure time-zone overlap with global stakeholders. The Senior Product Marketing Manager, Guard Upgrades, will be a strategic contributor to go-to-market efforts for the Guard product family and Atlassian's cloud platform, focusing on upgrades for enterprise accounts. Responsibilities include shaping the upgrades narrative, driving awareness of product plans and differentiators, and designing end-to-end campaigns and enablement strategies while partnering cross-functionally with multiple stakeholder teams. They will develop and execute GTM for Guard and security components of the cloud platform, craft messaging for security/trust personas, enable sales with collateral and tools, conduct customer and market research, and create high-impact content for technical and business audiences. The role also includes supporting industry events, collaborating with Demand Generation to drive qualified leads, working with Product Management, Sales, Demand Gen, and Customer Engagement, and monitoring funnel health with regular performance reporting.

Atlassian offers flexible work options (office, remote, or hybrid) and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of its distributed-first approach. The Renewals team, led by Account Associates, is responsible for driving strong renewal rates, reducing churn, and identifying expansion opportunities at renewal while aligning with Atlassian values. They bridge sales and customer success by collaborating with account teams and channel partners to handle pricing discussions, mitigate renewal risk, and relay customer feedback on evolving needs. Key duties include delivering best-in-class net and gross retention, managing MidMarket and Enterprise portfolios through the contract lifecycle, partnering with Sales on account planning to grow the book of business, and weekly forecasting for renewals and expansions. Required background includes English fluency and 3+ years of proven B2B SaaS experience with enterprise customers in renewals or related roles, a track record of renewing customers, a consultative approach, and the ability to overcome objections, with nice-to-have items such as channel partner experience, familiarity with Atlassian products, and proficiency with CRM/BI/CSM/forecasting and collaboration tools.

Atlassian offers flexible work locations—office, remote, or a hybrid mix—along with a distributed-first culture that hires globally and conducts virtual interviews and onboarding. The Renewals team is made up of Account Associates who safeguard Atlassian's renewal rates through proactive engagement, effective objection handling, and by identifying expansion opportunities at renewal while collaborating with customer success and channel partners. They deliver best-in-class net and gross retention, manage a MidMarket and Enterprise portfolio through the contract lifecycle, and work with Sales on account planning to drive total book of business growth, while seeking cross-sell and upsell opportunities and forecasting renewals weekly. The ideal candidate has English fluency, 3+ years of proven B2B SaaS experience with enterprise clients in renewals or related roles, a consultative discovery approach, a track record of meeting goals, and the ability to mitigate commercial risk and overcome objections. Nice-to-haves include experience with channel partners, familiarity with Atlassian products, interest in agile/project management/DevOps/ITSM, and proficiency with CRM, BI, and forecasting tools (e.g., Salesforce, Tableau, Gainsight, Clari) and collaboration tools (Zoom, Slack, Google Suite).

The Manager of Technical Architecture will lead a global team of Technical Architects to design and deliver high-complexity Zendesk Contact Center solutions, ensuring scalable cloud architectures and the team’s professional growth. Responsibilities include people leadership, mentoring on AWS deployments and coding standards (Python/Node.js), handling high-profile escalations, and coordinating resource planning for multiple concurrent projects. The role provides technical oversight by governing end-to-end delivery, approving Technical Design Documents and Custom App Specifications, and offering architectural guidance on AWS services such as Amazon Connect, Lex, Lambda, and DynamoDB. It also entails cross-functional collaboration with Engagement Managers, Services Consultants, Solution Architects, product advocacy with engineering teams, and pre-sales support to ensure viable, well-scoped technical solutions. Required qualifications include 6+ years in consulting or programming with 2+ years in leadership and 3+ years building cloud solutions, strong AWS expertise, hands-on programming, RESTful APIs, and excellent communication, with US OTE of $210k-$316k and a hybrid work arrangement; Zendesk commits to equal opportunity and reasonable accommodations.

Atlassian's mission is to unleash the potential of every team, with Jira, Confluence, and Trello as core products that support teamwork across diverse teams and processes. The company supports flexible work arrangements and hires globally for a distributed-first model, with virtual interviews and onboarding. As a Principal Product Manager in Cloud Transition Product, you will define a strategic area focused on moving on-premise customers to Atlassian Cloud and driving Atlassian's transformation into a cloud-first business to accelerate growth. You will collaborate with Sales, Customer Migration, and Customer Success to map a seamless migration roadmap, represent enterprise migration requirements, and connect with customers to identify opportunities for Cloud transitions, while partnering with Jira and Confluence teams on critical migration product changes. Working with design, engineering, and GTM teams, you will ship customer-focused products, mentor other product managers, and help Atlassian influence millions of users and thousands of customers for decades as a thought leader in Cloud Transition.

Atlassian offers flexible, distributed work options (office, remote, or hybrid) and hires in any country with a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. They’re seeking a Principal Product Manager to define the next generation of Agentic Platform & Solutions inside Atlassian Studio, owning both the platform layer for orchestration and governance and the solution experience that lets Makers design, run, and share intelligent agents and workflows across Atlassian products and the broader enterprise. The role sits in the Studio Platform group, which builds the foundation for Agentic Solutions in Studio, including orchestration of Rovo Agents, automations/workflows, and solution templates, and partners with Automation, Teamwork Graph, Forge, Security, and Marketplace to deliver platform capabilities and the solution experience. Key responsibilities include defining the vision and strategy for Agentic Orchestration of LCNC Solutions, shaping the builder experience across LCNC to pro-code, delivering platform services for orchestration/governance/lifecycle/extensibility, integrating with Marketplace, ensuring trust and scalability, and collaborating with Jira, Confluence, JSM, and Loom while engaging customers and partners and tracking adoption and impact metrics. Requirements and strengths highlighted include 12+ years of product management experience at the intersection of platform ownership and enterprise solution delivery, a track record of shipping cross-cutting capabilities, strong systems thinking, data-driven decision-making, excellent communication, and standout experience in end-to-end solution design with governance/security/compliance and familiarity with automation/AI workflows and Atlassian Forge or similar extension frameworks.

At Atlassian, you can work from anywhere (office, home, or a mix) as interviews and onboarding are conducted virtually, and the company supports global hiring with products like Jira Software, Confluence, and Jira Service Management used by many Fortune 500 companies. The Mid-Market sales team manages a portfolio of mid-sized customers, identifying cloud-first opportunities, cross-sell and expansion, and revenue targets, while advocating for customers and feeding feedback to product and engineering in collaboration with Channel Partners, Product Specialists, Account Managers, and Solution Engineers. The company emphasizes teamwork and Atlassian values as the compass for guiding customer deployment and utilization at scale. In the role, you will develop and implement named Account or Territory plans to maximize expansion and customer success, craft strategic sales plans to hit goals, qualify leads, build executive relationships, understand client needs, present, negotiate, and close deals, while collaborating with internal teams and providing accurate forecasting. You will also build territory strategies, serve as the main contact for designated accounts, run strategy plays to build long-term relationships, manage complex sales cycles, travel as needed, and stay informed about industry trends to maintain a competitive edge.

Zendesk’s AI Success Strategist leads end-to-end delivery of customers’ AI roadmaps, translating product capabilities into clear business strategies, shaping a long-term AI vision, and building executive partnerships to ensure AI initiatives start strong and scale. The role’s mission is to own the full lifecycle of AI adoption and expansion for key customers, aligning internal and external teams and driving execution from initial adoption through sustained expansion to maximize business impact. Key objectives include accelerating time-to-value through adoption and operational excellence, owning multi-year AI roadmaps across Product, Services, Sales, and Partners, and delivering measurable commercial outcomes like renewals, growth, and retention. Responsibilities span acting as the design authority for deployments, coordinating cross-functional resources, maintaining mutual AI roadmaps with recurring cadences, managing channel strategy and adoption, and using data-driven insights to track impact and optimize outcomes. Requirements include 5+ years in customer success/experience with at least 1 year in AI, enterprise GTM experience, strong analytics and cross-functional influence, a bachelor’s degree (advanced degrees or AI certifications preferred), and a hybrid in-office work arrangement, with Zendesk emphasizing diversity and equal opportunity and noting that AI may be used for screening along with accommodations.

Atlassian offers flexible work locations—office, remote, or hybrid—and hires employees in any country where it has a legal entity. It is seeking a Pre-Sales Solutions Engineer for its enterprise business who will be a product expert in the sales cycle and help solve customers' hardest problems with Atlassian solutions to close enterprise deals. The team emphasizes value selling and a culture of “play as a team,” with employees working with Atlassian, not for Atlassian, and a focus on cloud and AI-enabled enterprise outcomes. The role involves partnering with sales, partners, and account teams on transformation deals, engaging C-level stakeholders, discovering the customer’s current state and pain points, and leading value-based demonstrations that map Atlassian products to those needs. Additional responsibilities include building cross-functional partnerships, tracking opportunities with account executives, documenting product feedback and competitive intelligence, and continuously learning to refine pre-sales, product, and process knowledge.

Zendesk is seeking an AI-savvy SMB Account Executive to grow its SMB base and accelerate revenue by applying AI-driven insights to transform every interaction into authentic customer experiences at scale. You will hunt new SMB opportunities, close deals of all sizes, nurture relationships for retention, lead complex sales cycles with AI-informed solutions, co-create AI transformation roadmaps with measurable KPIs, and develop data-backed ROI cases while maintaining a robust Salesforce pipeline and collaborating with cross-functional teams. Required qualifications include at least 2 years of B2B SaaS sales or solution engineering experience, a proven track record of exceeding targets, strong technical aptitude for AI product architecture and integrations, excellent CRM forecasting skills, and willingness to travel. You are a customer-centric innovator, data-driven decision-maker, collaborative influencer, continuous learner and mentor, and a strategic thinker who can execute with discipline to deliver high-impact outcomes. The role offers an annualized US OTE of $111,000–$167,000 (60/40 base/commission) with potential bonuses, a hybrid work arrangement with some in-office time, and Zendesk’s commitment to equal opportunity, diversity and inclusion, plus accommodations for applicants with disabilities.

- The job is a Junior Associate Solutions Consultant at Zendesk targeting the SMB market, providing technical and functional support to sales and solutions teams and demonstrating how Zendesk solutions meet customer needs, serving as the technical bridge in virtual and occasional onsite meetings. - The role requires both sales focus and technical savvy, including assisting with proposals, presentations, demonstrations, and managing customer relationships while collaborating with Go-to-Market teams and presenting technical information to prospects. - It offers growth through training, mentorship, and opportunities to gain exposure to multiple Go-To-Market functions and direct customer engagement. - Qualifications include a bachelor’s degree in a relevant field, strong analytical and communication skills, familiarity with AI technologies and web/scripting/SaaS, with internship or related sales/customer service experience being a plus. - Compensation features a US hourly OTE range of $49.04–$73.08 (80/20 base/commission) with potential bonuses and benefits, a hybrid in-office/remote work model, Zendesk’s commitment to diversity and inclusion with accommodations available, and AI may be used in screening.

Atlassian hires people in any country where it has a legal entity and offers remote or office work, with interviews and onboarding conducted virtually as part of its distributed-first approach. The Atlassian Advisory Services team is globally distributed and helps large strategic and enterprise organizations achieve success by delivering value from Atlassian investments. They’re hiring a Senior Engagement Manager as an individual contributor (not a managerial role) who will be the primary client contact, drive engagement direction, manage scope, execute projects, and identify opportunities for growth. Responsibilities include collaborating with peers to align on strategic outcomes, solving business challenges with Atlassian products, creating technical guidance, and traveling up to 30% domestically and sometimes internationally. Requirements include 10+ years in SaaS or similar tech, 5+ years in professional services or customer-facing roles, fluent English (a second language is a plus), and nice-to-have certifications such as PMP or Agile.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. The International Tax Senior Manager will join the Global Tax Team, report to the Head of US Tax Planning, and help shape the company's global tax strategy in a changing international tax landscape. Core duties include developing and executing US international tax planning to optimize the global effective tax rate and cash tax position, managing cross-border tax risks, and advising on transfer pricing, intercompany arrangements, and IP planning, as well as overseeing US international tax matters (NCTI, FDDEI, BEAT, Subpart F, IRC 986/987, foreign tax credits). The role requires collaboration with cross-functional teams and external advisors, supporting tax aspects of M&A, post-acquisition integration, and ongoing compliance, while monitoring OECD Pillar Two, digital services taxes, and US legislative changes and communicating recommendations to leadership. It also emphasizes driving process improvements through automation and scalable workflows to support a growing global footprint.

Atlassian is seeking a Sales Tax Manager who is passionate about driving improvements and delivering value in a very fast-growing environment. The role covers all planning, monitoring, and compliance across a complex US sales tax landscape and involves driving system and process changes while partnering with multiple groups on strategic initiatives. Responsibilities include overseeing sales tax filings, staying current on evolving requirements, leading tax technology projects (e-Invoicing, e-Filing, ERP transformations), activating new jurisdictions in the global indirect tax engine, and managing audits, SOX controls, and cross-functional collaboration. Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity, supporting work-life balance and personal goals. On day one, candidates should have 8+ years of sales tax experience with a leading public accounting firm or tech company, experience in fast-growth environments, software/e-commerce tax knowledge, multi-project capability, familiarity with tax engines (OneSource, Vertex, Avalara, Sovos), a bachelor's degree in a relevant field, and preferred tax technology implementation experience plus a team-focused, consultative mindset.

The role is for a Senior Data Engineer in Zendesk’s Enterprise Data & Analytics team, focusing on curated data products and a single source of truth, primarily building data warehouse solutions in BigQuery/Snowflake with dbt, Airflow, and Terraform in an Agile environment. You will collaborate with business partners to gather requirements, design data models, serve as the data model SME, transform raw data into schemas for multiple domains, and build/maintain ELT pipelines to enable reliable reporting using Airflow, Fivetran, and dbt, while pursuing data quality improvements and promoting engineering best practices. Basic qualifications include 5+ years of data engineering experience with pipelines/ETL, 5+ years in data modeling/architecture, 5+ years of SQL, 5+ years with Snowflake, 2+ years with dbt, plus strong documentation, ability to translate business needs into technical solutions, intermediate programming (primarily Python), API integrations, data governance, and root cause analysis. Preferred qualifications include Snowflake administration and performance tuning, knowledge of Kimball/Inmon data modeling, domain experience in Finance, Sales, or Marketing, 3+ production-grade dbt projects, and expert Python. The role offers a US base salary range of $151,000–$227,000 with potential bonuses and incentives, a hybrid work model requiring some onsite presence, and Zendesk’s commitment to diversity, inclusion, and accommodations for applicants with disabilities.

Atlassian offers flexible work options—office, home, or a mix—and hires in any country where it has a legal entity to support employees' family and personal priorities. As a Senior ML System Engineer on the AI & ML Platform team, you'll develop and refine the core infrastructure that enables software engineers, ML engineers, and data scientists to create, train, evaluate, deploy, and manage ML models and pipelines. You'll collaborate with product teams like Jira and Confluence to solve ML challenges, which may involve curating high-quality ML datasets, fine-tuning open-source LLMs, or accessing proprietary LLMs. The role leverages both ML and software development expertise to tackle infrastructure and architectural problems, with the chance to lead projects from design to launch and partner across teams on company-wide initiatives. You’ll deliver cutting-edge AI features used by Atlassian products reaching millions of customers, conduct code reviews, documentation, and bug fixes, and mentor junior team members while collaborating with internal stakeholders.

Atlassian offers flexible work locations (office, home, or a combination) and hires globally with virtual interviews and onboarding as part of its distributed-first model. The company is seeking an entry-level Staff Accountant to join the global general ledger team, reporting to the Accounting Manager, to maintain accurate financial information, ensure policy compliance, collaborate across teams, and participate in innovation projects. The role emphasizes JD Finish Line’s core values of Customer, People, Winning, Community, and Financial Responsibility in all duties. Key responsibilities include supporting month-end close with journal entries, performing account analyses and reconciliations, and partnering with cross-functional teams to ensure accurate financial reporting. Additional duties involve process improvements, special projects (such as system upgrades and data validation), and contributing to global standardization of policies and procedures.

- Atlassian offers flexible work locations (office, home, or hybrid) and hires globally where it has a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. - The company is looking for a Portuguese-fluent Pre-Sales Solutions Engineer for SMB customers (under 1000 employees) who will be a solution expert in the sales cycle, help solve customers’ problems with Atlassian products, and assist in closing deals, with a focus on LATAM expansion; Spanish proficiency is a plus. - The team behind this role serves over 250,000 customers and works with organizations like NASA, IBM, HubSpot, Samsung, and Coca-Cola, emphasizing value selling and a culture of teamwork where employees work with Atlassian, not for it, with strong earnings potential in enterprise opportunities amid cloud and AI growth. - Responsibilities include partnering with direct sales, partners, and account teams to understand customer profiles and roadmaps, conducting discovery, identifying cross-product opportunities, and acting as a pre-sales product expert to articulate the value of Atlassian. - Additional duties involve delivering compelling value-based demos across multiple stakeholders, guiding customers’ technical needs to gain buy-in, building partnerships with SMB sellers, and continually documenting product feedback and competitive intelligence to inform product management while expanding knowledge of products and sales processes.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally for any country with a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. They are looking for a Portuguese-fluent Pre-Sales Solutions Engineer for their SMB segment (customers under 1000 employees) to be a solution expert in the sales cycle and help close deals, with the role supporting LATAM expansion and Portuguese required (Spanish a plus). The future team serves over 250,000 customers and emphasizes value selling, teamwork, and a culture where employees collaborate with Atlassian rather than merely work for it, with strong earnings potential from enterprise opportunities in cloud and AI. Responsibilities include partnering with direct sales, partners, and larger account teams to understand customer profiles, discovery, map business problems to Atlassian products, identify cross-product opportunities, and lead compelling value-based demonstrations. Additional duties involve articulating customer technical needs to gain buy-in, forging partnerships with SMB sellers, collecting product feedback and competitive intelligence for internal use, and continuously learning about pre-sales processes and Atlassian products.

Atlassian is seeking an experienced commercial counsel to join its Commercial Legal team to support its most critical enterprise transformations and close deals with enterprise customers in the U.S. and Canada. The role is remote, and you will liaise directly with Sales teams and US-based customers; Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity, with virtual interviews and onboarding. Responsibilities include negotiating enterprise cloud agreements, partnering with Sales to drive deals to execution, and providing pragmatic, business-minded guidance on customer requests and contract-related issues, as Atlassian isn’t looking for academic analysis. You will also develop training materials for Sales on contract terms and legal issues, and assist with special projects to scale legal processes. Additionally, you will lead cross-functional projects across the quote-to-cash process, collaborating with Privacy, Trust, Finance, and Product teams to drive strategic customer deals to completion.

Zendesk is seeking a Director of People Analytics and Benchmarking who will drive data-driven insights to support workforce planning, recruitment, talent development, job architecture, performance, location strategy, and employee engagement, serving as the bridge between the People Team, IT, and the business. You will craft and execute a strategy for delivering people insights, data governance, program and practice benchmarking, and market insights, guide a team of analysts, shape the roadmap with the People Team and Total Rewards, and master data storytelling with a focus on AI adoption across the organization. Required qualifications include a bachelor’s degree (or equivalent), 12+ years in business/data analytics with at least 5 years in HR/People Analytics, experience managing a globally distributed team, strong HR knowledge, proficiency with Tableau/Power BI/Excel/R/SQL, familiarity with HRIS (Workday preferred), governance and data privacy awareness, and excellent communication skills. Preferred qualifications include 5+ years directly managing talent, meticulous attention to data quality and presentation, and experience managing multi-tiered Snowflake/Databricks/AWS Redshift environments. The role offers a US base salary range of $183,000–$275,000 with potential bonus and benefits, a hybrid work arrangement, and Zendesk’s commitment to equal opportunity, diversity and inclusion, AI screening in hiring, and accommodations for applicants with disabilities.

Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country where it has a legal entity. The Senior Principal Engineer will advance the Revenue Technology landscape by connecting top-of-funnel data and interfaces across Marketing, Sales, and Finance to support rapid growth. Responsibilities include shaping forward-looking technical direction and architecture, setting standards for a mix of first- and third-party products, collaborating with data, product, and design leaders, and mentoring engineers across teams, while mapping multi-year strategy and AI/ML-driven solutions. The role emphasizes building simple yet scalable products with strong ROI and translating the big-picture vision into executable strategy that aligns with organizational goals. Qualifications include 12+ years of software experience with 5+ years in an architect/principal role, domain experience in Commerce/CRM/Marketing/Fintech, large-scale services, data/security/compliance, AI tooling, and a BS in Computer Science or equivalent.

Zendesk is hiring an exceptional Zendesk Consultant for its CX Accelerator Team, requiring deep Zendesk expertise, hands-on configuration, and a readiness to work on 4-6 week client engagements with travel as needed. The role aims to transform customer experiences by optimizing Zendesk implementations, drawing on backgrounds such as Assist Consultant, Professional Services Consultant, or tech-savvy Customer Success Manager with a customer-centric approach. Key responsibilities include client engagement and discovery, guidance on best practices, hands-on Zendesk design and integration work, coordinating with technical resources, end-to-end project management, training, enablement, continuous improvement, and travel to client sites. Requirements include extensive hands-on Zendesk configuration experience with SME knowledge of WEM and/or AI, a solid understanding of customer support operations and CRM systems, proven consulting experience in agile environments, plus strong communication, relationship-building, problem-solving, and adaptability. The role offers a US OTE of $160,000–$240,000 (70/30 base/commission), potential bonuses and benefits, a hybrid work model with some in-office days, and Zendesk’s commitment to diversity and equal opportunity, with AI screening noted in the process.

The CX Acceleration Manager at Zendesk leads targeted customer-experience optimization through Zendesk implementations, requiring senior-level experience and the ability to secure executive buy-in, run discovery sessions, perform technical assessments, and coordinate hands-on configuration with consultants to transform Zendesk ecosystems. Key responsibilities include building strong relationships across Success, Sales, Services, and customers from agents to executives; maintaining a customer-centric focus; conducting deep Zendesk solution implementations (config, integrations, and architecture); delivering expert consultations and product demonstrations; leading close-out reviews with executives; orchestrating Zendesk resources; and driving continuous improvement. Requirements include deep Zendesk product knowledge with hands-on experience, at least five years of technical experience in complex environments, proven leadership to mobilize teams, service management expertise, external customer-facing technical lead experience, collaborative/matrix work style, exceptional communication, CX proficiency, and strong problem-solving ability. The role offers a hybrid work arrangement with in-office time; the US annualized OTE ranges from $188,000 to $282,000 with a 70/30 base/commission split and may include bonuses or incentives, with location-based variations in compensation. Zendesk emphasizes equal opportunity and an inclusive culture with startup-style collaboration, opportunities for long-term career growth and wellbeing benefits, and notes about AI screening and accommodations for applicants with disabilities, along with information on EEO rights.

The role blends accounting execution, systems thinking, and automation/AI, ideal for curious, learning-oriented individuals who enjoy tinkering and experimentation. Atlassian offers flexible work location and hires in any country with a legal entity, supporting work-life balance and personal goals. The position entails partnering with the GL team to drive process improvement, testing, documentation, UAT, data reconciliation, and automation rollouts, plus applying emerging AI tools to improve accounting workflows. It includes reviewing spreadsheets, piloting scalable GL/Finance use cases, building trackers and user guides, and supporting monthly close with journal entries, reconciliations, and control activities. The role also involves collaborating with GL and Engineering to identify inefficiencies, learn how accounting logic translates to system behavior, and implement measurable improvements.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally in countries where it has a legal entity. They are seeking experienced architects and senior engineers to join the Cloud Readiness team to design, implement, and operate services that strengthen enterprise readiness of their cloud. The role involves collaborating with a ~70-person development team and Atlassian architects to deliver creative improvements and implement enterprise controls and policies, while encouraging candid communication. On day one, candidates should have broad experience architecting and building large-scale distributed systems; hands-on cloud experience (ideally AWS); 10+ years of software experience with 4+ years in an architect role; 4+ years in high-volume, low-latency distributed systems; fluency in modern OO languages and distributed-systems architecture patterns; strong collaboration and communication skills; the ability to drive long-term vision and understand enterprise customers, including experience working with remote teams. Nice-to-have qualifications include experience building public-facing data formats for SaaS and customer-facing data lifecycle management capabilities.

This role is for a Sales Development Analyst on Zendesk's Global Go-to-Market Sales Development Operations team, serving as the analytical and strategic partner to the North America and LATAM Sales Development Leadership team to optimize top-of-funnel motion and align the SDR engine with global pipeline goals. The ideal candidate is a detail-oriented, data-driven problem solver with excellent analytical skills, a solid understanding of the sales development function and top-of-funnel operations in SaaS, and a track record of leveraging AI and automation to accelerate growth while translating performance data into actionable coaching insights. Core responsibilities include strategic analytics and ROI reporting for SDR/BDR teams and leadership, AI/automation strategy and deployment, workflow management with cross-functional alignment (Revenue Ops, Marketing, Systems), best-practice scouting, data quality hygiene, and frontline support for SDRs. Qualifications include 1+ years in Sales Operations, Sales Development Operations, or similar analytics roles, high proficiency with Salesforce, Tableau, Looker, Snowflake, experience with Sales Engagement platforms (Groove, Outreach), data enrichment tools (ZoomInfo, Lusha), and knowledge of integrating AI into GTM workflows, plus strong Google Workspace skills and SQL knowledge. The US base salary ranges from $71,000 to $107,000 with possible bonus or benefits, the role is hybrid with in-office requirements part of the week, and Zendesk is an equal opportunity employer that may use AI in screening applications while offering accommodations for applicants with disabilities.

- Zendesk is hiring its first dedicated Venture Capital Ecosystem Manager, Americas, a field-based role intended to embed Zendesk in the venture capital ecosystem, build durable VC partnerships, and accelerate pipeline growth for AI-powered Service and CX offerings. - The role blends strategic leadership with hands-on execution, owning VC engagement programs, surfacing high-potential startups and investors, and traveling regularly across the US East Coast and Southeast to meet fund operators and portfolios, with collaboration from Bay Area and Austin teams. - You will design and execute exclusive, experiential VC programs, surface partner priorities, and convert ecosystem access into a qualified pipeline and faster deal cycles in partnership with Startup Marketing and Sales, forging long-term partnerships that amplify Zendesk’s brand. - Basic qualifications include 6+ years in venture capital, startups, or tech partnerships; excellent communication, negotiation, and stakeholder management; data-driven execution; deep knowledge of the VC ecosystem (especially AI); and the ability to travel up to 35%. - The role offers a US base salary of $124k-$186k, a hybrid work arrangement, and preferred experience in startup ecosystems and GTM tooling, with Zendesk noting AI-based screening where applicable and a commitment to diversity, equity, and inclusion.

Zendesk, a leading customer experience software company, is seeking a pure hunting sales role focused on identifying and qualifying opportunities across SMB to Enterprise in America, working with internal stakeholders to build pipeline. Key responsibilities include engaging with prospects to understand pain points, collaborating to target prospects, generating high-value pipeline through outbound and strategic prospecting, creating personalized messaging, conducting research, and managing a pipeline with strong customer experience. Requirements include 2+ years in sales or business development across SMB/Commercial/Enterprise, a competitive, self-starter mindset, excellent communication and organizational skills, and proficiency in Salesforce, Zoominfo, Outreach, and 6sense; a bachelor’s degree is preferred. Compensation offers a US OTE range of $33.65–$50.00 with a 70/30 base/commission split, potential bonuses or incentives, and a hybrid work arrangement with some in-office days, schedule to be determined by the hiring manager. Zendesk emphasizes inclusion and fairness as an equal opportunity employer, may use AI in screening, and provides accommodations for applicants with disabilities, inviting applicants to learn more about its culture and diversity initiatives.

Zendesk is seeking a forward-thinking Hunter Commercial Account Executive to identify, engage, and win new B2B SaaS accounts, leveraging AI-driven insights and Zendesk’s AI-powered platform to tailor solutions and accelerate decisions. You will drive new revenue through proactive prospecting, manage the full sales cycle from outreach to negotiation, build executive-level relationships, maintain a high-velocity pipeline, collaborate with technical and cross-functional teams, and travel as needed to engage prospects. Requirements include a BA/BS or equivalent, 3+ years of B2B SaaS sales with a track record of exceeding new-business goals, the ability to close complex executive-level cycles with VP and C-suite stakeholders, and proficiency with AI/digital sales tools (e.g., Salesforce, Groove, Clari). The US OTE ranges from $168,000 to $252,000 with a 50/50 base/commission mix (plus potential bonuses or benefits), and the role features hybrid work with required in-office presence part of the week. Zendesk emphasizes an AI-forward, inclusive culture, notes that AI may screen applications, and provides accommodations for disabilities while supporting diversity, equity, and inclusion.

The Senior Data Engineer role at Zendesk’s Enterprise Data & Analytics team focuses on crafting curated data products and building data warehouse solutions (BigQuery/Snowflake) using dbt, Airflow, and Terraform to serve as Zendesk’s single source of truth. You will collaborate with teammates and business partners to gather requirements, design data models, serve as the Data Model SME, and transform raw data into schemas and data models for various business domains using SQL and dbt. Responsibilities include designing, building, and maintaining ELT pipelines to ensure reliable reporting with Airflow, Fivetran, and dbt, optimizing data warehousing processes, and delivering analytics across customer 360, finance, product, and sales while promoting best engineering practices. Basic qualifications include 5+ years of data engineering and ETL in big data environments, 5+ years of data modeling/architecture and complex SQL, 5+ years with Snowflake, 2+ years of production dbt experience, Python or other languages, API integrations, data governance, and strong documentation. The role offers a US base salary of $151k-$227k with potential bonus/benefits, a hybrid onsite/remote work arrangement, and Zendesk’s commitment to diversity, equal opportunity, and accommodations, with AI screening possible as part of applying.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country with a legal entity, but this remote role requires you to be in US time zones. The Trust Engagement team is a globally distributed group of security and compliance professionals that helps customers perform risk assessments to trust Atlassian’s cloud and on-premise products. As Senior Manager, you will lead the AMER-based team, drive the growth of Trust Engagement, and collaborate across Trust & Security, Go-To-Market/Sales, Compliance, Privacy, Legal, and Customer Support to improve processes, tooling, and customer trust outcomes. You will act as the primary point of contact for strategic and enterprise customer escalations, support executive briefings, and assist legal in negotiating security and compliance terms for customer agreements. The role requires 10+ years of leadership in security/GRC, proven cross-functional influence, experience scaling trust programs, executive briefing capability, and knowledge of certifications such as FedRAMP, ISO 27001, and PCI-DSS, plus experience with regulatory/privacy/cloud security in large-scale enterprise cloud environments.

The job role involves leading technical accounting analysis for mergers and acquisitions (M&A) transactions, preparing purchase accounting, and collaborating with cross-functional teams to assess deal structures. Responsibilities include assisting with due diligence, overseeing the integration of purchase accounting, and ensuring compliance with SEC reporting and accounting standards as the company prepares for an IPO. The position requires monitoring new accounting standards and updating internal guidelines while also managing technical accounting projects unrelated to M&A or IPO activities. Candidates should have a Bachelor’s or Master’s degree in Accounting, with CPA and Big 4 public accounting experience preferred, along with significant knowledge of US GAAP. The role is hybrid, offering a mix of in-office and remote work opportunities, and seeks to foster a diverse and inclusive workplace environment.

Zendesk is looking for an experienced Technical Architect to join their CX Acceleration SWAT team, focusing on helping customers integrate AI effectively into their systems. The role involves diagnosing customer challenges, providing strategic guidance, and designing tailored solutions that utilize the Zendesk platform and integrate with external systems. Candidates should have 10-15 years of experience in enterprise architecture and SaaS solutions, along with strong communication skills and technical expertise in cloud computing technologies. The position offers a hybrid work model, requiring part-time office attendance, and includes an annualized On Target Earnings (OTE) range of $186,000 to $280,000, along with potential bonuses and benefits. Zendesk emphasizes its commitment to diversity and inclusion in hiring practices, ensuring equal opportunity for all applicants.

Zendesk is looking for a Counsel, Employment to join their Global Employment Legal team, with a focus on the Americas, specifically the US, Canada, Mexico, and Brazil. The role, based in Austin, TX, San Francisco, CA, or Madison, WI, involves addressing complex employment law issues and providing strategic legal guidance while balancing business needs and compliance. Candidates must be qualified lawyers with at least 7 years of experience in employment law across the relevant regions, and are expected to deliver practical solutions while collaborating closely with HR and business teams. Additionally, the position requires strong skills in managing employment-related disputes and investigations, and promoting positive workplace policies. The role offers a hybrid work environment while emphasizing Zendesk’s commitment to diversity, equity, and inclusion in the workplace.

Atlassian offers its employees the flexibility to choose their work environment, whether in-office, remote, or a hybrid approach, emphasizing personal and family priorities. The company hires globally, conducts virtual interviews, and onboards staff to support its distributed-first model. The Distinguished Engineer role in the Corporate Engineering division focuses on leading complex engineering initiatives across Atlassian’s core platform and addressing technical challenges critical for organizational success. Responsibilities include managing the technical design process, solving architectural issues, overseeing code reviews, and collaborating with various teams while mentoring engineering leaders. Candidates should have significant experience in enterprise-grade systems, strong software engineering principles, and excellent leadership skills, with a preference for knowledge in AI and ML technologies.