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The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, pairing strategic advisors, onboarding experts and technical account managers to accelerate collaboration and AI-powered adoption on Miro’s platform. The Technical Account Manager (TAM) will partner with Enterprise customers as a fractional strategic advisor to optimize workflows, drive AI-enabled adoption, and embed Miro into their innovation operating models, while also supporting pre-sales and engagement management with the Go-to-Market team. Core responsibilities include engagement management and pre-sales, guiding AI-driven workflow transformations using Miro’s API, WebSDK and MCP, and providing proactive platform optimization, change management for scaling adoption, and quarterly business reviews for strategic alignment. Requirements include 5+ years in enterprise SaaS-related roles (with pre-sales experience), strong technical fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, willingness to travel up to 25%, German and English fluency, and a fractional engagement model supporting up to three enterprise customers at 33%, 50% or 100%. The role offers the chance to shape how leading companies innovate in an AI-powered era, work with a collaborative, mission-driven team, and grow your career in a fast-paced environment with a global benefits package including equity and development stipends, all within Miro’s commitment to diversity and belonging.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace, pairing strategic advisors, onboarding experts, and technical account managers powered by agentic AI. The Technical Account Manager (TAM) will partner with Enterprise customers to maximize business value by acting as a fractional strategic advisor and contributing to pre-sales and engagement management to shape Professional Services for current and prospective accounts. Responsibilities include leading discovery workshops, designing AI-driven workflows and integrations, proactive platform optimization, change management, CoE support, and co-facilitating QBRs to track business outcomes. Requirements are 5+ years in enterprise SaaS/consulting, strong pre-sales experience, fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, German and English fluency, and willingness to travel up to 25%. The role operates under a fractional engagement model supporting up to three enterprise customers, focusing on strategic advisory rather than training or development, within a collaborative, diverse, global environment with comprehensive benefits.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes through the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers to transform collaboration and innovation with agentic AI on Miro’s platform. The Technical Account Manager (TAM) role is a fractional strategic advisor who partners with Enterprise customers to maximize business value, guiding workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models, while also participating in pre-sales and engagement management with Sales and the Go-To-Market team. Key responsibilities include identifying complex opportunities with Sales, leading discovery workshops, shaping and proposing services, communicating the value of Professional Services, and driving AI-driven workflow design using Miro’s API, WebSDK, and MCP and integration of Miro into existing systems; plus proactive platform health monitoring and adoption optimization, and change management for scaling across organizations. Requirements include 5+ years in enterprise SaaS consulting or TAM-like roles, strong technical fluency with APIs and enterprise IT ecosystems, experience in pre-sales, AI and agentic workflow expertise, German and English fluency, travel up to 25%, and the ability to lead executive-level discussions and Quarterly Business Reviews; TAMs operate under a fractional model supporting up to three enterprise customers at 33%, 50%, or 100% dedication, focusing on strategic advisory rather than training or custom development. The position offers a dynamic, mission-driven environment with global benefits (equity, wellbeing benefit, equipment allowance, Learning & Development stipend) and a culture that emphasizes belonging, collaboration, diversity, and empowerment to shape how leading companies innovate in the AI-powered era.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace, with Technical Account Managers acting as fractional strategic advisors to maximise business value through AI-powered adoption and embedding Miro into innovation operating models. In this role you’ll handle post-sale advisory work and play an active part in pre-sales and engagement management, partnering with Sales to shape, scope, and position engagements and ensuring a seamless bridge from the sales promise to delivery. You will lead or contribute to customer discovery, design AI-driven workflows, architect integration strategies using Miro’s API/WebSDK/MCP, guide embedding into customers’ systems, and provide proactive optimization and change management to scale adoption. Requirements include 5+ years in enterprise SaaS consulting or TAM-like roles, strong pre-sales experience, technical fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, analytics-driven decision making, executive facilitation, fluency in German and English, travel up to 25%, and the ability to manage up to three enterprise customers in a fractional engagement model (33%, 50%, or 100%). Miro offers a mission-driven, diverse, and collaborative environment with global benefits, equity, wellbeing support, equipment allowance, and an L&D stipend; Miro is a visual workspace platform serving 100M+ users and 250,000 companies with a global team across 13 hubs.

The Professional Services team at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace by offering strategic advisory, onboarding, and technical account management to transform collaboration and innovation with agentic AI on Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers to maximize business value, acting as a fractional strategic advisor who guides workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models, with involvement in pre-sales and engagement management. Key duties include engaging with Sales to identify and qualify opportunities, leading discovery workshops, shaping proposals, articulating the value of Professional Services, guiding AI-driven workflows, designing integration strategies (APIs, WebSDK, MCP), embedding Miro in existing systems, and providing proactive optimization, change management, and CoE scaling with quarterly business reviews and adoption analytics. Requirements include 5+ years in relevant roles in enterprise SaaS, pre-sales experience, strong technical fluency with APIs and IT ecosystems, experience in large-scale change management and AI/agentic workflows, and fluency in German and English, plus up to 25% travel. The role operates under a fractional engagement model (supporting up to three enterprise customers at 33/50/100% dedication) focused on strategic advisory rather than delivery or custom development, within a culture that emphasizes collaboration, inclusion, and a benefits package including equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes using the Innovation Workspace, with strategic advisors, onboarding experts, and technical account managers who leverage agentic AI and Miro’s platform. The Technical Account Manager (TAM) will partner with Enterprise customers to maximize business value by acting as a fractional strategic advisor for workflow optimization, AI-powered adoption, and embedding Miro into their innovation operating models, while also contributing to pre-sales and engagement management with Sales. Responsibilities include identifying opportunities with Sales, leading discovery workshops, articulating the value of Professional Services to stakeholders, shaping proposals, guiding AI-driven workflow transformations, architecting integrations via Miro’s API, WebSDK and MCP, and embedding Miro into customers’ systems; plus proactive platform optimization, change management, CoE enablement, and quarterly business reviews. Requirements include 5+ years in enterprise SaaS-related consulting or similar roles, pre-sales experience, strong technical fluency with APIs and IT ecosystems, demonstrated ability to lead large-scale adoption and change management, experience with AI and agentic workflows (MCP and low/no-code familiarity a plus), fluency in German and English, and willingness to travel up to 25%; TAMs operate in a fractional model supporting up to three enterprise customers. The role offers a collaborative, mission-driven culture with global benefits (equity, wellbeing, equipment allowance, L&D stipend) and emphasizes diversity and inclusion, with resources to learn more about life at Miro.

The Professional Services organization at Miro helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace through strategic advisors, onboarding experts, and technical account managers working with customers to transform collaboration and innovation—powered by agentic AI and Miro’s platform. The Technical Account Manager (TAM) partners with Enterprise customers to maximize business value, acting as a fractional strategic advisor to optimize workflows, drive AI-powered adoption, and embed Miro into customers’ innovation operating models, while also participating in pre-sales and engagement management with Sales and the Go-To-Market team. Core responsibilities include engaging with Sales to identify and scope opportunities, leading or contributing to customer discovery workshops, shaping proposals, guiding AI-driven workflow design and integration using Miro’s API/WebSDK/MCP, monitoring platform health, delivering adoption insights, enabling change management at scale, and co-facilitating QBRs for continuous improvement. Requirements include 5+ years in consulting or enterprise SaaS roles, pre-sales experience, strong technical fluency with APIs and IT ecosystems, proven ability to drive workflow optimization and large-scale change, experience with AI and agentic workflows (MCP and low/no code a plus), data-informed decision making, executive-level facilitation, German & English fluency, and willingness to travel up to 25%. The role follows a fractional engagement model supporting up to three enterprise customers at 33/50/100% dedication, emphasizing strategic advisory rather than development or training, and Miro offers a global benefits package (equity, wellbeing, equipment allowance, L&D stipend) and a diverse, inclusive culture with opportunities to grow in a fast-paced, mission-driven environment.

Miro's Professional Services team helps Enterprise customers achieve exceptional outcomes in the Innovation Workspace by pairing strategic advisory, onboarding, and technical account management with agentic AI on Miro's platform. As a Technical Account Manager, you’ll partner with Sales and Go-To-Market teams to maximize customer value, lead pre-sales discovery, scope engagement proposals, and translate Sales promises into delivery with measurable business outcomes. Your responsibilities include Engagement Management and Pre-Sales, guiding AI-driven workflow design, advising on integrations via Miro’s API/WebSDK/MCP, proactive platform optimization, change management for scaling adoption, and quarterly business reviews to track progress. Requirements include 5+ years in enterprise SaaS roles (with pre-sales experience), strong technical fluency with APIs and IT ecosystems, experience with AI and agentic workflows, proficiency in German and English, ability to travel up to 25%, and demonstrated ability to drive large-scale change and executive-level workshops. The role uses a fractional engagement model, supporting up to three enterprise customers at 33/50/100% dedication, emphasizing strategic advisory over delivery or training, with benefits like equity, wellbeing support, learning stipend, and a diverse, inclusive culture.

The Technical Account Manager (TAM) role at Miro’s Professional Services partners with Enterprise customers as a fractional strategic advisor to maximize business value from Miro’s Innovation Workspace, driving AI-powered adoption and embedding Miro into customers’ innovation operating models. Responsibilities include engaging with Sales on pre-sales, scoping and prioritizing opportunities; leading customer discovery and articulating value to executives; shaping services proposals; and guiding AI-driven workflow design and integration using Miro APIs, WebSDK, and MCP. You’ll also monitor platform health, recommend adoption improvements, enable scaling via Centers of Excellence, and co-facilitate Quarterly Business Reviews to align with business outcomes and continuous improvement. Requirements include 5+ years in consulting/enterprise SaaS with pre-sales experience, strong technical fluency with APIs and enterprise IT ecosystems, experience with AI and agentic workflows, familiarity with MCP and low/no code tools a plus, executive facilitation skills, German & English fluency, and willingness to travel up to 25%. The role operates in a fractional engagement model supporting up to three enterprise clients, with a focus on strategic advisory rather than hands-on technical support, alongside a culture that offers growth, equity, wellbeing benefits, a learning stipend, and a commitment to diversity and inclusion.

The Professional Services team at Miro helps Enterprise customers maximize value from the Innovation Workspace by pairing strategic advisors, onboarding experts, and technical account managers, powered by agentic AI and Miro’s platform. The Technical Account Manager (TAM) acts as a fractional strategic advisor, guiding workflow optimization, AI-powered adoption, and embedding Miro into customers’ innovation operating models, with responsibilities spanning post-sale advisory and pre-sales engagement shaping. Key duties include leading customer discovery, developing well-scoped service proposals, designing AI-driven workflows using Miro’s API/WebSDK/MCP, monitoring platform health and adoption, and co-facilitating QBRs with Customer Success Managers. Requirements include 5+ years in enterprise SaaS-related roles, strong pre-sales experience, technical fluency with APIs and IT ecosystems, expertise in large-scale change management and agentic AI workflows, and fluency in German and English with up to 25% travel. The engagement model features fractional assignments supporting up to three enterprise customers at 33/50/100% dedication, focusing on strategic advisory rather than training or development, with benefits such as equity and learning stipends, and a culture centered on diversity, collaboration, and growth.

The Strategic Finance team at Miro turns data into decisions, and the R&D pillar serves as the financial brain trust for one of the company’s largest and fastest-evolving cost centers as AI reshapes product development. The Strategic Finance Manager, R&D will be the dedicated finance partner to the R&D leadership team, owning end-to-end planning from headcount to software and AI/cloud infrastructure spend, and shaping ROI-backed roadmaps and unit economics. Key responsibilities include R&D FP&A and forecasting, headcount strategy with People Ops, AI cost strategy and optimization, investment cases for tooling and infrastructure, AI-powered finance operations, and executive reporting that translates R&D economics into actionable narratives. Requirements include 5+ years in strategy/consulting/FP&A, advanced financial modeling, the ability to influence senior technical stakeholders, a strong interest in AI/cloud cost dynamics and using AI tools in finance, excellent communication, bias to action, and familiarity with SaaS models. The role is hybrid and based in Amsterdam, with a global benefits package including equity, wellbeing support, a WFH equipment allowance, and an L&D stipend, at a company that emphasizes diversity and inclusive collaboration.

The Strategic Finance team at Miro combines finance, strategy, and operations to turn data into decisions, with the R&D pillar acting as the financial brain for one of the company’s largest cost centers as AI reshapes product development. The Strategic Finance Manager, R&D, based in Amsterdam, is a hybrid strategist-analyst-operator who owns end-to-end R&D finance—from headcount planning and software spend to AI/cloud infrastructure cost and unit economics. Key responsibilities include building forecast models, prioritizing investments, developing invest cases, and partnering with R&D leaders to optimize where every dollar lands, while using AI to automate analyses and reporting. Requirements include 5+ years in strategy/consulting/FP&A or related fields, advanced financial modeling, experience partnering with senior technical stakeholders, a strong interest in AI/cloud cost dynamics, and excellent communication; SaaS or cloud-native exposure is preferred. The role offers equity and benefits, a learning stipend, and is anchored in Miro’s Amsterdam hub, with the company highlighting its diverse, inclusive culture and mission to empower teams to create the next big thing.

The Strategic Finance team at Miro partners across finance, strategy, and operations to turn data into decisions, with R&D as one of its largest and fastest-evolving cost centers shaped by AI. They are hiring a Strategic Finance Manager, R&D (hybrid role based in Amsterdam) to be the dedicated finance partner to R&D leadership, owning end-to-end planning from headcount to software and AI/cloud infrastructure spend. The role emphasizes building AI unit economics, evaluating investments (make vs. buy, tooling, providers), and driving cost optimization while accelerating the roadmap, including using AI to automate finance tasks. Requirements include 5+ years in strategy/consulting, FP&A, or related fields; advanced financial modeling and the ability to partner with senior technical stakeholders; a strong interest in AI/cloud cost dynamics and SaaS models; and excellent communication. Miro offers global benefits, equity, a learning stipend, and a diverse, collaborative culture, with location-specific benefits and a Recruitment Privacy Policy.

The Strategic Finance team at Miro sits at the intersection of finance, strategy, and operations to turn data into decisions, and the R&D pillar acts as the financial brain trust for one of Miro’s largest cost centers as AI reshapes how products are built and operated. The Strategic Finance Manager, R&D will be the dedicated finance partner to the R&D leadership team, owning end-to-end financial planning—from headcount to software and AI/cloud infrastructure spend—and building unit economics that explain how AI products generate value and incur cost. You’ll lead R&D forecasting and workforce planning, AI cost strategy and optimization, investment cases for tooling and infrastructure, and cross-functional initiatives to reduce unit costs without slowing the roadmap, while advancing AI-powered finance operations and executive reporting. What you’ll need: 5+ years in strategy/consulting/investment banking/FP&A or related fields, advanced financial modeling and unit economics skills, proven ability to partner with senior technical stakeholders, strong interest in AI/cloud cost dynamics, exceptional communication, and familiarity with SaaS models; this is a hybrid role based in Amsterdam. What’s in it for you: a global benefits package including equity, wellbeing, a WFH equipment allowance, and an L&D stipend, plus a diverse, collaborative culture and a commitment to belonging, with more details in Miro’s benefits and Recruitment Privacy Policy.

Miro's Strategic Finance team turns data into decisions by partnering with leaders to set ambitious targets and optimize investments, blending external market signals with internal analysis. The R&D pillar acts as the financial brain trust for a major and rapidly evolving cost center, where AI-driven product development increases the weight of decisions on headcount, tooling, models, and cloud commitments. The Strategic Finance Manager, R&D role partners with the R&D leadership team as a strategist, analyst, and operator, owning end-to-end planning including global headcount, software, and AI/cloud infrastructure spend. Responsibilities include building AI unit economics, optimizing investments across tooling and infrastructure, developing business cases for major R&D bets, and driving AI-powered finance operations and executive reporting. This hybrid Amsterdam-based role requires 5+ years of relevant experience, strong modeling and stakeholder influence, familiarity with AI/cloud costs, and offers global benefits and a culture of inclusion at Miro.

The Strategic Finance team at Miro turns data into decisions and the R&D pillar serves as the financial brain trust for a major cost center, shaping AI and cloud investments to help the company grow faster and more efficiently. The Strategic Finance Manager, R&D is the dedicated finance partner to R&D leadership, owning the end-to-end financial story—from headcount planning to software and AI/cloud infrastructure spend—and assessing ROI of roadmap bets. You’ll build unit economics for AI costs, model hiring plans and location strategies with People Ops, and lead build-vs-buy analyses and cross-functional cost-optimization initiatives to drive reductions without slowing the roadmap. You’ll also be a primary proponent of AI-powered finance operations—automating variance analysis and reporting, preparing executive and board materials, and translating complex R&D economics into clear recommendations. The role is hybrid and based in Amsterdam, requires 5+ years of relevant experience, advanced financial modeling and strong stakeholder collaboration, and offers global benefits and a development stipend as part of Miro’s inclusive culture.

The Strategic Finance team at Miro turns data into decisions across finance, strategy, and operations, with the R&D pillar serving as the financial brain trust for a major, AI-driven cost center and a focus on shaping where R&D funds go. The Strategic Finance Manager, R&D is a hybrid role that partners with R&D leadership to own end-to-end financial planning for R&D, including headcount, software, and AI/cloud infrastructure spend, with clear ROI storytelling. The role emphasizes building AI cost unit economics, leading cross-functional optimization initiatives, developing investment cases for tooling and infrastructure, and driving AI-enabled finance operations along with executive-level storytelling for R&D leadership. Requirements include 5+ years in strategy/consulting/FP&A or related fields, advanced financial modeling and scenario analysis, proven collaboration with senior technical stakeholders, a strong interest in AI/cloud cost dynamics, excellent communication, SaaS familiarity, and it is based in Amsterdam. Miro offers a global benefits package—equity, wellbeing benefits, WFH equipment allowance, and an L&D stipend—along with a diverse, collaborative culture and growth opportunities.

The Strategic Finance team at Miro turns data into decisions and, through the R&D pillar, acts as the financial brain trust for one of the company’s largest cost centers as AI reshapes product development. The Strategic Finance Manager, R&D will be the dedicated finance partner to R&D leadership, owning end-to-end planning—from headcount to software and AI/cloud infrastructure spend—and developing unit economics and investment cases to guide where dollars land. Key responsibilities include R&D FP&A, workforce planning with People Ops, AI cost optimization, ROI-focused decision support for tooling and infrastructure, AI-powered finance operations, and executive reporting to boards and ELT. Requirements include 5+ years in strategy/consulting/FP&A with advanced modeling, experience partnering with senior technical stakeholders, interest in AI/cloud cost dynamics, strong communication, bias to action, and familiarity with SaaS models. The role is Amsterdam-based, with a benefits package including equity, wellbeing, WFH equipment, and an L&D stipend, and Miro emphasizes a diverse, inclusive culture and global collaboration.

The Strategic Finance team at Miro partners with leaders across the company to turn data into decisions, combining market signals with internal analysis to drive growth, with R&D as one of the largest, rapidly evolving cost centers shaped by AI. The Strategic Finance Manager, R&D will be the dedicated finance partner to R&D leadership, owning end-to-end planning (headcount, software, and AI/cloud infrastructure spend) and building unit economics to explain how AI products cost and generate value. You’ll develop investment cases, prioritize where dollars land, and lead AI-powered finance operations to automate analysis and reporting, while preparing executive narratives and board materials. Requirements include 5+ years in strategy/consulting/FP&A or related fields, advanced financial modeling and scenario analysis, experience partnering with senior technical stakeholders, strong interest in AI/cloud cost dynamics, and exceptional communication with a bias toward action and comfort with ambiguity. The role is hybrid in Amsterdam and offers benefits such as equity, wellbeing support, a WFH equipment allowance, and a development stipend, within Miro’s emphasis on belonging and an inclusive culture.

The Strategic Finance team at Miro turns data into decisions and, through the R&D pillar, acts as the financial brain trust for one of the company’s largest and fastest-evolving cost centers, guiding AI-related investment decisions. The role is a hybrid Strategic Finance Manager, R&D based in Amsterdam, partnering with R&D leadership to own end-to-end financial planning—from headcount across global engineering and product teams to software, AI, and cloud infrastructure spend—while building unit economics and ROI-focused roadmaps. Responsibilities include R&D FP&A, headcount strategy and workforce planning, AI cost strategy and optimization, investment cases and strategic decision support, AI-powered finance operations, and executive reporting. Requirements include 5+ years in strategy/management consulting, investment banking, strategic FP&A, BizOps, or corporate strategy, advanced financial modeling skills, experience partnering with senior technical stakeholders, strong interest in AI/cloud cost dynamics, exceptional communication, a bias to action, and familiarity with SaaS business models. Miro offers global benefits including equity, wellbeing, a learning stipend, and a focus on diversity and inclusion, with this role located in the Amsterdam hub as part of a company dedicated to empowering distributed teams to create the next big thing.