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Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We are looking for a Senior Channel Product Marketing Manager who understands the transformative role that agility plays in helping the world’s largest companies become more innovative, and better places to work. You will play a pivotal role in scaling and enabling our channel through the creation of great enablement and marketing deliverables. You'll drive strategic initiatives that amplify awareness and accelerate adoption of our Enterprise Strategy & Planning solutions.

• You understand the principles of agility-at-scale

• You’ve been responsible for creating, driving, and managing go-to-market strategies for critical areas of a business

• You love working with channel partners and helping them grow their business

• You love it when your work moves the needle, helps close a deal, or makes an impact on a partner and their customer.

Responsibilities:

• Create and drive the channel GTM strategy to help partners target and engage enterprise organizations to support their enterprise strategy and planning

• Partner with design, creative campaigns, content marketing, and our channel teams to create campaigns and programs that help expand the business for Jira Align

• Help create the messaging and value pillars for why our enterprise strategy and planning solution is significant to our channel partners and their customers

• Collaborate with Channel Marketing and Channel Management to help identify, design, and implement new co-marketing tactics

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

At Atlassian, Sales Enablement is a creative and data-driven blend of art and science. We build learning journeys with passion and best practices while proactively consulting data. In the Field Readiness role, we combine skills across Instructional Design, Project Management, and Facilitation. As the Sr. Readiness Manager for Mid-Market Account Executives, you'll report to the Manager of Sales & Success Readiness and be a strategic partner, content creator, program owner, and mentor all in one. It's not just about sharing info; it's about making positive changes in behavior that benefit our business and customers and you’ll be doing that within our largest market segment: Mid-Market. Our Field Readiness team designs learning programs, creates e-learnings and training sessions, and supports transformational initiatives. We handle projects from start to finish, aiming to improve existing methods and boost revenue-generating activities.

What you'll do

• Lead Account Executive enablement activities that result in the possession & mastery of the right knowledge, assets, and tools to differentiate and sell Atlassian solutions

• Oversee learning sessions & training content, collaborating with cross-functional teams

• Contextualize and refine Product & Marketing messages and content

• Design dynamic project roadmaps and milestones

• Partner with Mid-Market AE Leadership to drive a coaching culture and outbound sales results

• Enhance learning across the Mid-Market segment and different seniority levels

• Utilize tools like Salesforce, Outreach, LinkedIn Sales Navigator, Highspot, Gong, and more

• Align enablement with external activities like product releases, campaigns, and events

• Monitor performance metrics and Mid-market AE success

• Develop sales competency assessments with Onboarding peers

• Uphold and share Atlassian's values

Your Background

• 5-7 years of experience in revenue-focused roles, sales training, or sales support, with expertise in best practices, methodologies, and technologies.

• Ideally 3+ years in sales enablement or training at a B2B enterprise tech company.

• Proven ability to enhance outcomes like conversion rates, quota achievement, pipeline generation, and sales opportunities vs. targets.

• Mastery of excellent (and executive) communication, training sales teams on engagement, personalization, and outbound practices while contributing to internal communication channels

• Proficient with sales tools: Gong, Outreach, LinkedIn Sales Navigator, ZoomInfo, Salesforce.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is looking for an experienced Partner Manager for a role covering strategic SI partners in the Public Sector. This role reports directly to the Head of Public Sector Channel, and will be responsible for growing incremental, measurable revenue within the Public Sector territory, across a diverse range of enterprise solutions built on the Atlassian Platform.

We are on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, dynamic software business with over 300,000 paying customers, and millions of users around the globe. Many of these organizations acquire Atlassian tools through our network of partners - including a growing number of Global and Federal System Integrators (SIs).

In this role, you will be responsible for partner engagement and go-to-market efforts, developing a robust pipeline of joint opportunities with some of our largest customer agencies. Using your experience and leadership skills, you will deliver successful outcomes against our channel targets.

The Pubic Sector team is helping to expand the footprint of Atlassian in key markets and industries, with a specific focus on our Public Sector customer segment. Since you will be working with a Strategic partner across a diverse range of solution areas, you will need a broad understanding of enterprise software channel business including channel sales, BD/capture, channel strategy and market development. Most importantly, you will work closely with teams across Atlassian - including sales, marketing, product development and others - to build success.

Strategic Partner Manager- US Public Sector role will work closely with the Atlassian leadership team - both channel & sales - to lead the strategy and ongoing improvement of our channel sales model and build a comprehensive approach to engaging with leading SI partners to accelerate our channel growth trajectory through the motions of our partner-facing functions.

In this role, you'll get to:

• Assist in planning and executing the vision of the Public Sector organization

• Manage and develop a growth model working closely with our Channel leadership

• Create and present a resourcing plan for a dedicated organizational structure

• Team with our Sales and Solution Specialists on optimizing the co-selling motion

• Develop demand generation strategies across different product and solution areas

• Continuously evaluate different partnership and go-to-market models, unique to each solution area

• Align with counterparts in the Global Alliances, Channel field and program organizations to build and deliver a coordinated engagement model

• Collaborate with cross-functional teams, including Product, Marketing, Analytics, Finance, and others

• “Be the change you seek” and demonstrate leadership while helping Atlassian to continuously improve our ability to better serve our customers and partners

• Monitor, measure, and assess how your critical initiatives and investments are delivering results for the company

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is seeking a Strategy and Business Operations Senior Manager who will partner directly with leaders in our Teamwork Platform organization - that is, the teams responsible for Atlassian’s set of cross-cutting user experiences that differentiate and make Atlassian products greater than the sum of their parts.

To achieve our company’s broader objectives we can no longer accept ‘going alone’.

For our customers, data is everywhere, collaboration is difficult, context-switching is high, integrations and configuration of external tools is a mess. Our 1P products don’t work well together and our customers are frustrated - impacting satisfaction, retention and adoption.

We also face headwinds in the form of more modern competition especially all-in-one tools that have a single control and configuration plane.

To win we must make our products, platforms and the apps connected to our products work seamlessly together. We need to drive innovation at a faster rate, fostering a vibrant suite of highly connected products with unified experiences that solve the rich tapestry of customer problems.

If you are looking to make a global impact, partner with world-class talent, and take your career to the next level, we encourage you to join us on this exciting journey. You are a good fit if you are driven, highly organized, analytical and have strong business acumen.

At Atlassian, the Strategy & Business Operations team is a high impact team that works closely with business leaders across the company. Our team takes a lead role in driving strategy, growth, and business operations. You’ll own projects from inception to execution and delivery, ensuring that the strategies you develop are creative and offer high-quality and impactful recommendations to business partners.

Atlassians have flexibility in where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. 

Atlassian is seeking a Principal Machine Learning Scientist to join our Central AI team located in Bellevue WA. The Central AI organization constructs the fundamental infrastructure, data pipeline, frameworks, models, and other capabilities to expedite AI feature development throughout the entire company.

AS A MEMBER OF THE IT MARKETING TECHNOLOGY TEAM, SUPPORT AND MANAGE ATLASSIAN'S MARKETING AUTOMATION TOOLS AND THE EXECUTION OF ATLASSIAN'S INTEGRATED MARKETING PLAN. TRANSLATE THE MARKETING VISION INTO A TECHNOLOGY IMPLEMENTATION TO DELIVER ATLASSIAN'S MARKETING GOALS. DRIVE THE TECHNO FUNCTIONAL USE-CASES/WORK ENGAGEMENTS AND ARTICULATE THE BUSINESS REQUIREMENTS FROM A SOLUTION AND DELIVERY PERSPECTIVE. DRIVE THE MARTECH INITIATIVES THROUGH CLOSE COLLABORATION WITH BUSINESS STAKEHOLDERS BY DETAILING THE REQUIREMENTS AND DETERMINING DESIGN AND SPECIFICATIONS AROUND MAP, SYSTEM AND ITS INTEGRATION. PARTNER WITH CROSS GEO TEAMS TO STREAMLINE, OPTIMIZE AND EVOLVE THE MARKETING STACK AND PROCESSES BY BUILDING STRONG PARTNERSHIP AND DRIVING COLLABORATION ACROSS TECHNICAL AND FUNCTIONAL TEAM MEMBERS. BUILD AND INTEGRATE CUSTOM APPS AND THIRD PARTY VENDORS INTO ATLASSIAN'S MAP AS REQUIRED BY ALIGNING TO GDPR POLICIES AND SECURITY COMPLIANCE. WORK WITHIN THE MARTECH SPACE THAT INCLUDES MARKETING AUTOMATION PLATFORMS SUCH AS: SALESFORCE MARKETING CLOUD, AND MARKETA, FOR EMAIL MARKETING AND LEAD GENERATION. RESPONSIBLE FOR WEBSITE OPTIMIZATION, SEARCH ENGINE OPTIMIZATION, PAID SEARCH, PLATFORMS OF ADTECH, SEARCH ENGINE OPTIMIZATION, EVENTS AND CDP. RESPONSIBLE FOR VALUE REALIZATION OF EXISTING INVESTMENTS IN THE MARTECH SPACE THROUGH EVANGELIZING THE BEST IN CLASS SOLUTIONS AND FEATURES. MONITOR DATA QUALITY, DATA MIGRATION, AND DATA INTEGRATION, INCLUDING DATA ACCURACY AND COMPLETENESS ACROSS MARKETING SYSTEMS. MANAGE AND CONNECT MARKETING AND SALES TOOLS THAT SUPPORT DEMANDGEN PROGRAMS. SUPPORT TRAINING OF MARKETING SOFTWARE AND USER ADOPTION, PROVIDE TECHNICAL SUPPORT, DIAGNOSING AND RESOLVING PROBLEMS.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian's Automation platform seamlessly integrates into the customer's environment, streamlining complex business workflows and eliminating repetitive manual tasks. Atlassian product teams can leverage and extend the Automation Platform thereby bringing unique automation value to their customers.

Atlassian's Automation design team have ambitious plans for FY25 to shift Atlassian's automation offering towards a more advanced implementation. Automation connects the entire Atlassian platform suite as well as connected third party tools to help our customers do less repetitive work and more thoughtful creative work.

We are looking for a Senior designer to lead a set of critical projects in our business process automation stream, working end to end across the entire design process from shaping to delivery. Our teams work closely with engineering in a highly technical space, leveraging our design system and platform components, and partnering closely with product design teams on solution refinement.

We are seeking a well-rounded product designer. Superpowers in stakeholder management, platform design thinking and interaction design are highly valued. Our team includes junior designers who would benefit from your mentorship and lead designers to spar and collaborate with. The majority of our team is based in Sydney, but we are open to folks in other locations who are comfortable collaborating async.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian unleashes the potential of every team. Our agile & DevOps, IT service management and work management software helps teams organize, discuss, and complete shared work. The majority of the Fortune 500 and over 300,000 companies of all sizes worldwide - including NASA, Audi, Kiva, Deutsche Bank and Dropbox - rely on our solutions to help their teams work better together and deliver quality results on time. Our products include Jira Software, Confluence and Jira Service Management. 

Our Mid-Market sales team is responsible for managing a portfolio of mid-sized customers. This includes identifying cloud first sales opportunities and cross-sell and user expansion opportunities, nurturing customer relationships, and achieving revenue targets. Simultaneously, we expect you to serve as a strong advocate for our customers by providing valuable feedback to our product and engineering teams, contributing to the enhancement of our customer experience. All of these responsibilities will be carried out in close collaboration with our Channel Partners, Product Specialists, Account Managers, and Solution Engineers. We share a commitment, as a TEAM, in guiding and aiding our customer’s deployment and utilization of Atlassian at scale. However, above all we believe in the Atlassian values and use them as our compass as we continue to evolve our revolutionary sales model.

What You'll Do:

• Develop and implement named Account or Territory (Eastern Canada) plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring high bar of customer success.

• Developing and executing sales strategies to drive revenue growth within the mid-market segment.

• Prospecting and qualifying leads within the defined mid-market customer segment.

• Building and maintaining strong relationships with mid-market clients, understanding their business needs, and proposing suitable solutions.

• Conducting product demonstrations and presentations to showcase the value proposition to potential clients.

• Presenting contracts, pricing, and terms with mid-market clients.

• Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction.

• Providing regular sales forecasts, reports, and updates to management.

• Staying updated on industry trends, market dynamics, and competitor activities within the mid-market segment.

• Traveling occasionally to meet clients, attend industry events, conferences, and intentional togetherness gatherings as required

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

Atlassian’s second flagship product, Confluence, is evolving into a connected knowledge workspace for all teams. As part of this evolution, we’re looking for a design leader who can look beyond the Confluence page in order to enable new kinds of collaborative work. This leader will bring a new look to our end to end experience across Confluence, unlocking a seamless experience for our customers. As a Design Manager, you will lead a team of product and content designers, while partnering with cross-functional leaders to deliver in a fast-paced environment. You’ll be responsible for the Content Lifecycle team’s experience strategy and vision, as well as the delivery of high-quality design work that delivers on business outcomes.

If you want to help define the future of Confluence, this is the team for you.

As a Design Manager, you'll:

• Manage a team of product and content designers, helping them to do the best work of their lives

• Lead complex, high-impact initiatives that raise the quality bar for new and existing customers

• Partner with a range of cross-functional teams (including Engineering, Product Management, Research, Marketing, and Data Science) across our Atlassian product portfolio

• Collaborate closely with our platform teams to deliver innovative, cohesive end-to-end experiences

• Champion the design craft and help shape our processes, practices, and culture

• Be a part of the growing and thriving Atlassian Design team

The ideal candidate will bring:

• 8+ years of product design-related experience, ideally including 2+ years of management experience

• A demonstrated passion for high-quality design and customer experiences

• Craft expertise in interaction design, prototyping, content design, or visual design

• Hands-on experience improving the work of those around you, as either a manager or design mentor

• The ability to drive a user-centered design process that consistently leads to quality outcomes

• Confidence in presenting work and getting others on board with a chosen design direction

• A proven track record of effective collaboration with Product Management, Engineering, and other cross-functional teams

• Strong communication, systems thinking, and cross-functional collaboration skills that you demonstrate in the way you work across multiple teams, solicit and synthesize feedback, and facilitate design discussions

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is looking for a passionate data and analytics expert who will power-up our teams to derive even more meaningful financial insights from data. Is that you?

You love working a job that can drive real changes with data. You are not fazed by the complexity and volume of data nor the dynamic sources and platforms where these datasets may reside, and understand the value this data provides when we make critical business decisions. You thrive in an environment where you are charting your own course and working on problems for which there is no clear solution; where creativity is as crucial as your ability to write code. You are someone who thrives in a high-performing team and enjoys working in a dynamic environment with plenty of opportunities to learn and develop. With strong partner engagement skills, you are able to juggle competing priorities and deliver on deadlines.

Our team is looking for someone who is passionate about data, a self-starter, highly organized, analytical and has a good eye for detail.

You will become the Principal Data Analyst on the team who not only understands the financial data at Atlassian but also knows how to use it to make that data actionable. You will be supporting the Forecasting team, as well as partnering with the Financial Modelling (Anaplan) and Data Engineering teams to enhance FP&A’s forecast models.

You love thinking about how the business can benefit from this data, and you will have access to an analytics platform (built on Amazon Web Services) to create new data assets, automate analyses and reporting, and create insightful visualisations.

Working at Atlassian

Atlassian acquired Loom to lead in remote first, asynchronous work. With Loom's async video expertise and Atlassian's team collaboration understanding, we aim to innovate and empower customers for richer collaboration. Join us on our mission to make the impossible possible.

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. To help our teams work together effectively, this role is fully remote, but requires you to be located between PT and ET.

We're looking for a Principal Full Stack Software Engineer to join the Loom Distribution Engineering team. This team is responsible for working across the stack to build new distribution channels and high-quality, seamless experiences that help users discover and engage with our products. As the technical lead for this team, you will drive continued innovation and own application quality across these experiences and the backend services that power them.

In this role, you will:

• Regularly tackle the largest and most complex problems on the team, from technical design to launch

• Guide the technical direction and implementation of large-scale product features

• Be a champion across the Atlassian organisation for continually raising the technical bar and evangelising a high technical standard

• Enforce modern paradigms and help others to use GraphQL, Node.js, and React in a modern, scalable way

• Transfer your depth of knowledge and share best engineering practices to improve engineering excellence

• Mentor and grow the next generation of technical leaders at Atlassian

• Partner with leads across RnD disciplines to define a compelling product and technical strategy

Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

The Growth and Market Strategy team develops pragmatic, customer-centric GTM strategies that are responsive to changing market dynamics and drive sustainable, profitable growth. Dedicated to continuous improvement, we harness the power of data-driven insights to uncover growth opportunities while continually optimizing our sales process and empowering our GTM teams to build rich customer experiences and increase market share. This results in effective strategies to drive decisions on what we do and don’t do to provide a sustainable, monetizable advantage in the market. We measure success by the positive impact on our profitability, market share, and customer delight.

Atlassian is seeking a Principal Strategist to develop our post-sales strategy. Using qualitative and quantitative methods, this role will evaluate opportunities and design initiatives that fuel P&L growth from adoption, engagement and retention of our suite of Enterprise solutions. This work will be pivotal to delivering value and delight at scale to our customers and across Atlassian, while creating outcomes that unlock the Atlassian System of Work.  

We are looking for a highly-capable individual contributor who will partner closely with the Post-Sales executive team and stakeholders across the organization to define critical strategy that will help set the long-term direction of the business. This individual should thrive in a fast-paced environment, evaluate challenges from multiple angles to cogently structure a plan of action, and be able to operate independently. A strong understanding of SaaS business models is ideal. 

What you'll do

• Develop actionable GTM strategies from ideation to design, which includes conducting internal and market due diligence, utilizing relevant frameworks, and creating scalable options to achieve our fiscal year goals, and our longer term performance targets.

• Analyze complex information using qualitative and quantitative methods to inform and drive our GTM strategy and meet/exceed our revenue targets.

• Proactively identifies opportunities and champions novel approaches with a willingness to test and iterate new ideas to solve complex problems that positively impact Atlassian and our customers.

• Seamless transition from high-altitude to diving deep into details to uncover insights, perform financial and market analysis, synthesis a point of view to make recommendations to executive leadership.

• Lead multi-layered stakeholder management with significant cross-functional engagement. 

• Influence across all levels from the front lines to C-suite through effective communication and collaboration.

• Create trust and build relationships throughout the organization to marshal cross-functional support and resources needed to accomplish your goals.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Responsibilities:

• Leading and managing a team of mid-market account executives to achieve sales targets and revenue goals within the mid-market segment.

• Developing and implementing strategic sales plans and initiatives to penetrate and expand market share in the mid-market segment.

• Providing mentorship, coaching, and guidance to the sales team to help them develop their skills and achieve their individual targets.

• Setting performance goals and metrics for the sales team and monitoring their progress towards meeting these goals.

• Recruiting, hiring, and onboarding new members of the sales team as needed to support business growth objectives.

• Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction

• Analyzing sales data and market trends to identify opportunities for growth and improvement.

• Conducting regular performance evaluations and providing feedback to the sales team to drive continuous improvement.

• Managing key client relationships and participating in high-level negotiations and discussions as needed.

• Providing regular updates and reports on sales performance to senior management.

• Staying informed about industry trends, competitor activities, and market dynamics within the mid-market segment.

Your Background

• 5 years experience in Sales & 2+ years of management experience

• Strong a track record of success

• Experience using CRM, Pipeline Management, and Analytic tools

• Motivated and inspired to coach, enable, and mentor selling professionals

• You are someone who wants to challenge the traditional Sales Model and optimize sales processes.

• You love working in a fast-paced international environment, take the initiative to get stuff done, try new things and love sharing your findings with your team.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your Future Team
We’re looking to add a Senior Data Scientist to the Loom Product team to help us drive activation, engagement and retention by driving value for both creators and viewers on our platform. The Core Product team at Loom is taking AI-led bets to transform video creation and editing, we’re looking for an data science excelling in using data insights to shape the team’s direction.

We use rich, complex datasets and for wide variety of analytical tasks, ranging from conducting ad-hoc research, creating dashboards, building funnels, designing and evaluating tests, crafting complex database queries and ETL pipelines, and developing sophisticated predictive models. The ideal candidate will be data-driven, intellectually curious, and a clear communicator.

Your Role

• Collaborate on a variety of product and business problems with a diverse set of cross-functional partners and become a trusted strategic partner through the structure and clarity of your work.

• Apply technical expertise with quantitative analysis, experimentation, and the presentation of data to develop strategies for our business and help solve the business's biggest challenges.

• Focus on developing hypotheses through analytical approaches, different methodologies, frameworks, and technical approaches to test them.

• Define, understand, and test opportunities to improve the products and business and influence roadmaps through insights and recommendations.

• Partner with cross-functional teams to inform, influence, and execute strategy decisions

• Identify and measure the success of product efforts through forecasting and monitoring of key product metrics to understand trends.

• You will use data to shape product development, quantify new opportunities, identify upcoming challenges, and ensure the products we build bring value to people, businesses, and Atlassian.

Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

The Premier Support Engineer is apart of our Enterprise Support team, which is focused on providing advanced support and product expertise to our largest customers. This role is a support engineer working on our most important customer accounts and working with global Atlassian team members. You will join a growing team of specialists improving our support capabilities, capacity, and quality for our largest and most sophisticated customers.

You will be a key to providing a consistent quality experience, bringing new and improved support methodologies to Atlassian, and building a wide and loyal customer base to the Atlassian products and brand. You will perform triage, root cause analysis, debugging and solving across one-to-many Atlassian products. As part of the team, you will receive on-boarding training to make you a specialist in one or more of our products, system technologies, and network technologies. You will lead and participate in customer-facing calls helping to communicate progress updates, action plans, and resolution details. You will be part of a team ensuring we have customers for life.

Are you passionate about collaborating with knowledgeable teams and about providing high-quality service to the world's largest customers? If so, this role could be perfect for you. Apply and become part of our global team of engineers practicing a follow-the-sun methodology with our other offices around the world to deliver the best support possible for our high-priority customers.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the Pacific Time Zone.

Your future team

Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 20 million users across 350,000+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter. Atlassian acquired Loom in 2023 to scale video at work everywhere.

We are seeking a Senior Product Designer to join our team and lead the development of our Design System. You will report to our Design Manager for Loom Core experiences and use Loom's "Lens Design System," to build products for our users. This is the first design systems role we are hiring for, making it an exciting opportunity to help us mature our design language. You will help shape the future of our product design, ensuring that our design language is consistent, scalable, and innovative. You will be an important driver in establishing Loom's Lens Design System within Atlassian, aiming to enhance efficiency across all areas of the design process.

What you'll do

• Build and maintain Loom's Lens Design System in collaboration with front-end UI engineering teams. You will be the leading voice in advocating and driving decisions about our design system roadmap and outcomes.

• Deliver style guides, patterns, styles, prototypes and components that articulate Loom's Lens Design System's vision.

• Assess and refine our design system based on feedback and evolving user needs, ensuring it remains a living resource.

• Work with product managers, engineers, and other designers to ensure our design system is integrated across all product experiences.

• Mentor and level up craft across our teams in adopting and contributing to our design system, promoting a culture of collaboration and shared ownership.

• Advocate for high-quality design and consistency in user experience across all platforms.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

About the Team

Jira, Atlassian’s flagship agile project management tool, is now for all teams across the business. The latest evolution of Jira offers a shared place for every team to align on goals and priorities, track and collaborate on work, and get the insights they need to deliver incredible outcomes, together. This unlocks a massive growth opportunity for wall-to-wall adoption within existing customers, especially in the enterprise. Leading the charge to capture this opportunity through integrated product and go-to-market strategies is the Jira Enterprise Expansion product marketing team. To help us with this mission, we’re looking for a world-class Senior Product Marketing Manager to join the team!

You will have the opportunity to showcase your GTM expertise and work closely with Sales, Marketing, and Product leaders to unlock new growth opportunities, attract new personas and senior-level decision-makers, and drive measurable growth. You’ll be a trusted partner and advisor to our Sales team, equipping them with market and persona knowledge as well as the assets and tools to win more deals. This role is ideal for a customer-focused product marketer skilled at crafting compelling marketing narratives to bring Jira’s unique value propositions to market. This is a unique opportunity to play a big part in continuing to grow Jira and enable all teams to work better, together. 

This role involves collaboration with Product teams based in Australia. While candidates in the Pacific Time zone are preferred, we are open to considering individuals in other time zones who are willing to adjust their work hours accordingly.

Responsibilities

You will help Atlassian expand beyond our stronghold in technical teams (devs, IT) to reach their business counterparts (marketing, program management, ops, finance) as we become the system of work for ALL teams across the enterprise! 

In this role, you will:

• Help shape Jira’s strategy for reaching new business audiences in a growing market, identifying our strengths, and leading the effort to close gaps

• Enable our Sales and Partner teams with compelling and high-impact value props, use cases, collateral, sales plays, customer stories, market knowledge, and tools for both IT buyers and non-technical department heads

• Develop messaging and positioning of Jira against competitors in the enterprise, and use competitive analyses to uncover differentiators and translate into outbound competitive tactics

• Use data to develop strategy, prioritize opportunities, guide decisions, and measure the performance of go-to-market programs

• Develop processes to understand customer use cases, package those insights, and promote them in a way that supports business teams within enterprise customers in being successful with Jira

• Be the passionate voice of enterprise customers by developing a deep (and continuously refined) understanding of the market, buyer personas, ideal customer profile, the buyer journey, etc. and feed insights back to stakeholders to inform go-to-market strategies

• Be a trusted partner to the product team and relay customer, sales, and market insights to inform product roadmap decisions and strategy

Position Overview: We are seeking a highly motivated Program Manager for Churn Management to join our CX Strategy team. This role will support Global Customer Success, Advisory Services, and Renewals and will play a crucial role in developing and implementing strategies to forecast, reduce customer churn and, increase customer retention. The ideal candidate will possess strong skills in data analysis, customer retention, relationship management, and strategic planning, with a focus on identifying and addressing the root causes of churn.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Role and Responsibilities

1. Program Development: Create program concepts and strategies aimed at attaining churn targets.

2. Program Oversight: Oversee churn management programs to assist with forecasting, risk mitigation, and churn management.

3. Cross-functional Collaboration: Represent CSM and customers in cross-functional programs/work streams focused on churn mitigation programs.

4. Customer Feedback Utilization: Translate customer feedback data and survey results into program attributes that drive new customer impact and outcomes.

5. GTM Strategy Execution: Ensure successful execution of the Global Customer Success GTM strategy.

6. Change Management: Drive change management initiatives to ensure successful adoption of new processes, features, and tools.

7. Stakeholder Relationship Building: Build strong relationships with internal stakeholders and external partners to foster collaboration and achieve adoption goals.

8. Operations: Manage renewal and success team strategy and operations to ensure efficiency and scalabilty.

Qualifications:

• Experience: 5+ years in program management, preferably in SaaS or software industries, with a proven track record of driving adoption and engagement initiatives.

• Strategic Thinker: Strong strategic thinking and problem-solving skills, with the ability to develop and execute complex adoption programs.

• Analytical Skills: Proficiency in data analysis and interpretation to drive insights and decision-making.

• Communication Skills: Excellent communication and presentation skills, with the ability to influence and collaborate effectively across all levels of the organization.

• Project Management: Demonstrated experience in managing cross-functional projects with tight deadlines and competing priorities.

• Customer Focus: Passion for understanding customer needs and delivering exceptional customer experiences.

Preferred Skills:

• Experience with Atlassian products or similar collaboration tools.

• Knowledge of agile methodologies and practices.

Education:

• Bachelor's degree in Business Administration, Computer Science, Engineering, or a related field. Advanced degree preferred.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Trusted by over 50 million users, Trello is the visual collaboration tool that crafts a shared perspective on any project. We serve 1 Billion API requests per day, and handle 1.5 million concurrent users at peak.

As a Senior Engineering Manager on Trello, you'll be a technical leader and people manager, responsible for guiding a team of 12-18 developers to technical decisions for production services, helping prioritize and organize the team's work, and providing career growth and mentorship opportunities to your team.

You will partner with product and design and work with teams across Trello and Atlassian to create new experiences, helping support Trello's product strategy and affecting important metrics. This is a great role for leaders who love to solve challenging user problems and coach their teams to ship value quickly and iteratively.

To help our teams work together, this role is fully remote, but requires you to be located in US-based timezones. You will report to the Head of Engineering for the Trello Experiences group.

Your future team

To become a 100-year company, we need a world-class engineering organisation made up of empowered teams who have the tools and infrastructure to do the best work of their careers.

As part of a unified R&D team, Engineering is prioritising key initiatives which support our customers in moving to cloud while simultaneously continuing to bring the most value to our customers through investments across our core product suite – including Jira, Confluence, Trello, and Bitbucket.

We're looking for people who want to write the future and who believe that we can accomplish so much more together.

In this role, you will:

• Help your team ship features quickly and safely as our team grows in size, providing them with the tooling and processes needed for success.

• Improve operational abilities of the team, pushing innovation and quality

• Grow your team members' careers and keep them engaged.

• Support your team by holding regular one on ones, giving context on priorities, collaborating with other teams, unblocking projects, and resolving conflicts.

• Help to coordinate the team's work in partnership with product management and design peers.

• Work with your engineering manager peers to improve Trello's engineering team and processes.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

The candidate must be able to work 9:00 AM - 6:00 PM Pacific time business hours and occasionally during weekends to support business needs.

We are looking for customer champion who drives agreement and improvement across product and operations teams. You are focused on improving broader customer experience and having a visible global impact on process, product and team.

As part of our Enterprise On-Prem Support team, you will focus on providing advanced support and product expertise to our largest customers and be a senior support engineer working on important customer accounts. You will work with other team members in Atlassian offices globally. You will be part of a growing team of specialists improving our support capabilities, capacity, and quality for our largest customers.

You will report to the Manager of the Enterprise On-Prem support team, and perform root cause analysis, debugging and troubleshooting across one-to-many Atlassian products. You will participate in customer-facing calls communicating progress updates, action plans, and resolution details.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Are you passionate about engaging with customers and have experience with SaaS renewals? Are you a curious person, always looking for ways to maximize value for customers? Our Account Associates team mission is to elevate customer value realization through adoption of the Atlassian System of Work. We collaborate throughout the customer journey to optimize revenue retention and growth. If this sounds exciting, then read on!

Your Future Team

The Account Associates team is comprised of curious, proactive, fun-loving retention & expansion specialists, accountable for Atlassian's full suite of products and services. Our team is ultimately responsible for Atlassian’s strong customer retention, building loyalty through proactive engagement, effective objection handling techniques, and empathy for each business's unique needs. We look for opportunities to expand our customers' existing footprint at the time of renewal, are experts in mitigating purchasing friction and overcoming procurement challenges, and have a keen eye for discovering new opportunities for the broader Account team.

Our team drives renewal strategies and uncovers expansion opportunities at the time of renewal by probing for evolving requirements, leveraging data signals, and partnering with our Customer Success team to understand customers' goals and motivations. Every Account Associate is the crucial link between sales and customer success, collaborating with account executives and channel partners to mitigate churn risk, driving pricing and licensing discussions, and sharing feedback on the dynamic needs of our customers.

Above all, we believe in the Atlassian values and use them as our compass in always refining and optimizing our go-to-market model.

What you’ll do

• Deliver best in class Net Retention and Gross Retention rates through effective communication, risk mitigation and expansion discovery

• Manage a diverse portfolio of Enterprise customers through the contract management lifecycle

• Partner with the Sales Teams on account planning to ultimately drive total book of business growth.

• Understand and document customer business priorities, as well as current use of Atlassian product suite, to optimize Atlassian’s value while discovering cross-sell and upsell opportunities for the Account team

• Foster relationships and collaboratively sell with Atlassian Solution Partner sales representatives

• Accurately forecast your pipeline for renewal opportunities on a weekly cadence

• Maintain operational excellence through continuous improvement, prioritization, and accountability

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian unleashes the potential of every team. Our agile & DevOps, IT service management and work management software helps teams organize, discuss, and complete shared work. The majority of the Fortune 500 and over 300,000 companies of all sizes worldwide - including NASA, Audi, Kiva, Deutsche Bank and Dropbox - rely on our solutions to help their teams work better together and deliver quality results on time. Our products include Jira Software, Confluence and Jira Service Management. 

Our Mid-Market sales team is responsible for managing a portfolio of mid-sized customers. This includes identifying cloud first sales opportunities and cross-sell and user expansion opportunities, nurturing customer relationships, and achieving revenue targets. Simultaneously, we expect you to serve as a strong advocate for our customers by providing valuable feedback to our product and engineering teams, contributing to the enhancement of our customer experience. All of these responsibilities will be carried out in close collaboration with our Channel Partners, Product Specialists, Account Managers, and Solution Engineers. We share a commitment, as a TEAM, in guiding and aiding our customer’s deployment and utilization of Atlassian at scale. However, above all we believe in the Atlassian values and use them as our compass as we continue to evolve our revolutionary sales model.

What You'll Do:

• Develop and implement named Account or Territory (Eastern Canada) plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring high bar of customer success.

• Developing and executing sales strategies to drive revenue growth within the mid-market segment.

• Prospecting and qualifying leads within the defined mid-market customer segment.

• Building and maintaining strong relationships with mid-market clients, understanding their business needs, and proposing suitable solutions.

• Conducting product demonstrations and presentations to showcase the value proposition to potential clients.

• Presenting contracts, pricing, and terms with mid-market clients.

• Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction.

• Providing regular sales forecasts, reports, and updates to management.

• Staying updated on industry trends, market dynamics, and competitor activities within the mid-market segment.

• Traveling occasionally to meet clients, attend industry events, conferences, and intentional togetherness gatherings as required

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

Anaplan is the primary planning tool for the FP&A team, and we are continuing to accelerate our growth in the platform. We are hiring an experienced Anaplan Model Builder/Architect to support our Corporate Operations models, and be a driving force to an optimized and sustainable Anaplan ecosystem. You will report directly to the Anaplan Team lead within FP&A, working alongside a great team of other certified Anaplan Solution Architects and Master Anaplanners.

We want you to bring your Anaplan experience to Atlassian, and help us build a world-class experience for a world-class team. If this is something that excites you, then we'd love to have you onboard!

What you'll do

• Collaborate with our Corporate FP&A and Business Partners (Operations) FP&A team and manage Anaplan-based implementation projects end-to-end;

  • You will lead functional design workshops, prototyping solutions and deploy Anaplan solutions with our partners

  • You will be part of our Anaplan Centre of Excellence, and be the lead architect on components of our connected planning suite

• Evolve Anaplan models to support the wider Atlassian team, promoting Anaplan model governance principles and applying a best-in-class design and approach to Anaplan model building

• Work with several Data Analytics team around the business to identify and integrate accurate data into our Anaplan models

• Help develop documentation and training materials for our Anaplan end-users, and support them in their day-to-day use of the platform 

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

our future team

Anaplan is the primary planning tool for the FP&A team, and we are continuing to accelerate our growth in the platform. We are hiring an experienced Anaplan Model Builder and Architect to bolster and accelerate our Topline planning journey, focussing on both our Data Center and Cloud deployments. You will report directly to the Anaplan Team lead within FP&A, working with a great team of other certified Anaplan Solution Architects and Master Anaplanners.

We want you to bring your Anaplan experience to Atlassian, and help us build a world-class experience for a world-class team. If this is something that excites you, then we'd love to have you onboard!

This can be a remote position. With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location. Your future team is distributed across Australia and the US.

What you'll do

• Collaborate with our Topline FP&A team and manage Anaplan-based implementation projects end-to-end;

  • You will lead functional design workshops, prototyping solutions and deploy Anaplan solutions with our partners

  • You will be part of our Anaplan Centre of Excellence, and be the lead architect on components of our connected planning suite

• Evolve Anaplan models to support the wider Atlassian team, promoting Anaplan model governance principles and applying a best-in-class design and approach to Anaplan model building

• Work with several Data Analytics team around the business to identify and integrate accurate data into our Anaplan models

• Help develop documentation and training materials for our Anaplan end-users, and support them in their day-to-day use of the platform

As an application engineer on the People Technology team, you configure solutions utilizing third party HR Technology SaaS applications such as Workday HCM and iCIMS. You are comfortable working with global teams in a dynamic environment, motivated to apply existing technical skills and solutions. You are enthusiastic and interested in learning new tools and skills while making positive contributions to the team. 

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $146,700 - $195,600

Zone B: $132,100 - $176,100

Zone C: $121,800 - $162,400

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Primary responsibilities of this role include, but not limited to:

• Analyze requirements, design, configure, test and deploy solutions independently using Workday HCM modules.

• Partner with peer application developers and engineers to build end to end solutions to large, complex problems

• Provide level 3 incident support to resolve system issues, fix defects

• Identify Opportunities by researching new Workday functionality to bring value to our customers or solve their problems.

• Learn and support technologies used by the team beyond your core area of expertise

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

You will be part of a world-class Data Science team that leverages data to drive insights about our products and customers. The Data Science team partners closely with Product Managers/Engineers/Researchers/Data Engineers/Marketers/Privacy and Executive teams across Atlassian to drive and influence. The team is responsible for using a variety of analysis and data-science techniques to understand how Atlassian’s customers engage with our products and communications and, in doing so, identify, design, and measure the success of product investments.

In this role, you will:

• Collaborate on a variety of product and business problems with a diverse set of cross-functional partners and become a trusted strategic partner through the structure and clarity of your work

• Apply technical expertise with quantitative analysis, experimentation, and the presentation of data to develop strategies for our business and help solve the business's biggest challenges

• Focus on developing hypotheses through analytical approaches, different methodologies, frameworks, and technical approaches to test them

• Define, understand, and test opportunities to improve the products and business and influence roadmaps through insights and recommendations

• Partner with cross-functional teams to inform, influence, and execute strategy decisions

• Identify and measure the success of product efforts through forecasting and monitoring of key product metrics to understand trends

• You will use data to shape product development, quantify new opportunities, identify upcoming challenges, and ensure the products we build bring value to people, businesses, and Atlassian

• You will use storytelling techniques to communicate insights broadly, including to company leadership teams

• Help structure, build, and grow teams of Data Scientists to deliver strategic impact across product and business areas you support

• Work with your team to help them grow through coaching in technical, analytical, and soft skills

Minimum Qualifications / Your background:

• 8+ years of experience in analytics or related fields

• 2+ years of experience managing teams of 4+

• Advanced proficiency in SQL and knowledge of another data science programming language (e.g Python, R)

• Proficiency in at least one analytics & visualization tool such as Tableau, Mode, Looker

• Expertise in applying a broad variety of statistical concepts (e.g. regressions, A/B tests, clustering) to business problems and a strong sense of when to adapt/combine approaches to suit the problem at hand.

• Proven experience influencing business strategy and driving change across organizational boundaries through clear and compelling communication of data-driven insights and analyses

Desired Qualifications

• Comfort with structuring and coaching others to work through open-ended business questions through analytics

• Experience building trusted advisor relationships with senior business leaders.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. 

Your Future Team

You will be part of a world-class Data Science team that leverages data to drive insights about our products and customers. The Data Science team partners with Product Managers/Researchers/Data Engineers/Marketers/Privacy and Executive teams to drive and influence. They use a variety of analysis and data-science techniques to understand how Atlassian’s customers engage with our products and communications and, in doing so, identify, design, and measure the success of product investments.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $152,200 - $202,900

Zone B: $137,000 - $182,600

Zone C: $126,300 - $168,400

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

What you’ll do

• Collaborate on a variety of product and business problems with a diverse set of cross-functional partners and become a trusted strategic partner through the structure and clarity of your work.

• Apply technical expertise with quantitative analysis, experimentation, and the presentation of data to develop strategies for our business and help solve the business's biggest challenges.

• Focus on developing hypotheses through analytical approaches, different methodologies, frameworks, and technical approaches to test them.

• Define, understand, and test opportunities to improve the products and influence roadmaps through insights and recommendations.

• Partner with cross-functional teams to inform, influence, and execute strategy decisions

• Identify and measure the success of product efforts through forecasting and monitoring of key product metrics to understand trends.

Do you have a passion for tackling groundbreaking privacy questions like AI/ML? Are you keen to drive the evolution and maturation of our global privacy program? Do you bring a relentless customer obsession to every business interaction? Do you want to be part of a mission-lead technology company as we scale for sustainable growth?

If you answered “heck yeah” to all of the above, let’s talk! We are looking for a seasoned and highly skilled Privacy leader who has the ability to set a strategic vision for a world-class privacy function and turn that vision into reality.  The right candidate will effectively lead transformation across Atlassian’s Privacy team and cross-functionally throughout the company.

In This Role You’ll Get To Drive

• Privacy Program Leadership: Hands-on leadership, counseling business teams on the privacy implications of their initiatives, to ensure Atlassian maintains industry-leading practices in privacy and data protection.

• Regulatory Compliance: Architect practical, business-minded approaches to compliance across all aspects of global data protection laws, including AI/ML, UGC, usage data, employee data, data security and incidents. 

• Cross-functional Collaboration: Collaborate with internal teams, including other Legal pillars, Engineering, Product, Security, People, and IT to ensure privacy considerations are integrated into business roadmaps, systems, and initiatives.

• External Stakeholder Engagement: Establish and maintain relationships with regulatory, governmental, industry, and peer groups on privacy and data security issues.

• Team Development: Inspire and energize the Privacy team, empowering each teammate to do the best work of their lives.

• Org Development: Scale the Privacy function through process automation, legal technology, and new ways of working.

• Training and Education: Creatively build upon and drive enterprise and employee awareness around privacy and data security issues.

• Reporting and Metrics: Deliver data-driven reporting that informs executives and business teams on progress and effectiveness of privacy initiatives.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

We're looking for a passionate Director of Legal to join our dynamic and collaborative Global Policy and Regulatory Affairs team at Atlassian! You'll join a growing global team of public policy and legal professionals that monitors and engages with the evolving technology regulatory and policy landscape to build customer trust, accelerate our business, and foster the responsible adoption of technology. You will be an individual contributor reporting to the Director of Regulatory Affairs & Ethics.

We believe in putting customers first, playing as a team, and thinking beyond "legal compliance". Successful teammates are lifelong learners who are curious and collaborative.

What you'll do

• Help build Atlassian's regulatory affairs function globally.

• Identify and analyze the latest regulatory and legislative proposals in technology regulation worldwide (with a focus on the US, Europe, UK and Australia), ensuring substantive and effective engagement on these issues both within Atlassian and externally.

• Partner with teams across Atlassian to understand and advise on the impact of emerging laws and regulations, and help prepare strategies to respond to them.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $222,000 - $296,000

Zone B: $199,800 - $266,400

Zone C: $184,300 - $245,700

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Your future team

We're looking for an experienced Director of Product Counsel to join our dynamic and collaborative legal team at Atlassian! You’ll join a team of legal professionals building a new product counsel function at Atlassian that partners with the business and our Legal team to launch delightful and trustworthy products. You will be an individual contributor reporting to the Deputy General Counsel of Product, who in turn reports to the General Counsel.

We believe in putting the customer first, making smart risk-based decisions, and playing as a team. Like our customers, we use Atlassian products to collaborate asynchronously with teams around the world. Successful teammates bring a desire to understand our products and a passion for innovation.

What you'll do

• Partner with leadership and stakeholders across R&D to launch products and features in alignment with legal requirements and customer needs

• Advise on novel Legal issues including artificial intelligence

• Achieve success in partnering with legal subject matter experts to establish roles and responsibilities within Legal

Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Overview

Join our team and help us unleash the potential of every Atlassian. 

We’re looking for a Director of Talent Infrastructure to build and continuously improve the infrastructure that allows us to be an efficient, effective, and impactful team. This is an incredibly important role that will help ensure we can grow and scale successfully as an organization. 

You’ll “Play as a Team” and work closely with the Talent Leadership Team, members of the Talent Team, and our extended support teams, including People Operations, People Technology, and People Insights to ensure we're operating effectively and delivering value to the organization.

You will sit on the Talent Team and report to the Head of Talent. This role will start as an individual contributor and has the potential to grow into a people manager over time.

For this remote position, we’re looking for someone based in the Pacific Standard Time Zone (PST) to ensure overlapping collaboration hours with team members and partners in the United States, Australia, and India.

Our Talent Team is on a mission to build a talent ecosystem that attracts, develops, and retains the talent Atlassian needs to become a thriving 100+ year old company. This role will play an important part in making that a reality.

• Act as a strategic partner and thought leader to the Head of Talent and the Talent Leadership Team

• Manage the Talent Team roadmap, OKRs, and projects, ensuring strategic prioritization and observable progress towards achieving business goals

• Oversee the Talent Team’s rhythm of business, including rituals and practices that ensure optimal collaboration in a global, distributed-first environment

• Manage the ecosystem of Talent systems, tools, processes, and standards

• Implement innovative solutions to enhance the Talent Team’s efficiency, effectiveness, and overall impact

• Serve as the primary liaison between key partner teams (e.g., People Operations, People Insights, People Tech), ensuring optimal collaboration, alignment, and resource allocation

• Oversee the data infrastructure across the team in collaboration with People Insights to ensure we have accurate data and reporting to inform decisions and measure the impact of our efforts

• Support Talent Team budgeting and contracting, including the scaling up and scaling down of contract resources, in collaboration with Finance and Procurement teams

• Amplify the use of our Talent programs, products, and services across the organization through effective portfolio management and marketing

• Lead special projects and initiatives to support Talent Team success

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This role reports to the Head of Platform Engineering. Responsibilities include:

1. Setting technical strategy and roadmap for Atlassian platform working with first party and third party developers.

2. Being able to solve some of the hardest technical challenges in the company.

3. Being able to influence engineering culture and rigor company wide.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is looking for a driven Enterprise Revenue Accounting Manager to join our Global Revenue Accounting team. Reporting to the Senior Manager of Technical Revenue Accounting, you will be essential in ensuring accounting compliance as we expand our enterprise segment. Your responsibilities will include collaborating with the revenue assurance team in the Philippines and working closely with cross-functional teams including Sales, Legal, FP&A, Enterprise Deal Operations, and Accounts Receivable.

The role demands a solid understanding of ASC 606, robust operational experience, and proven leadership abilities. The ideal candidate will streamline financial reporting processes, foster collaboration across departments, and have a strong background in SaaS revenue accounting. Additionally, you will be responsible for analyzing and interpreting complex revenue transactions, implementing process improvements, and supporting audit and compliance activities.

What you’ll do

• Serve as a mentor and provide guidance to the revenue assurance team to ensure full compliance with US GAAP and ASC 606 standards.

• Lead initiatives to streamline revenue accounting operations, improving accuracy and efficiency in financial reporting for our largest contracts.

• Build sales enablement materials, including finance policies and guardrails, to assist teams across quote to cash and Finance to understand accounting requirements and impact.

• Partner with Finance Technology to identify and implement system enhancements that optimize the processing and reporting of enterprise contracts.

• Provide recommendations to expedite manual sales order and revenue checklist processes, ensuring timely and accurate reporting.

• Offer accounting guidance to cross-functional teams, including Sales, Legal, FP&A, Accounts Receivable, and Enterprise Deal Operations, to ensure precision in handling complex and high-value deals.

• Analyze enterprise negotiations and assess their revenue implications to support strategic decision-making.

• Review and interpret non-standard contract language in line with ASC 606 guidelines.

• Design and refine internal controls to ensure adherence to regulatory standards and operational effectiveness.

• Stay updated on industry best practices and regulatory changes related to revenue recognition.

• Educate and train internal stakeholders on revenue accounting principles to enhance organizational understanding and compliance.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

To help our teams work together effectively, this role is fully remote, but requires you to be located in a US timezone. We're looking for a Fullstack Software Engineer to join our team, passionately focused on delivering creative improvements for our engineering teams.

What You'll Do:

• Build REST APIs that power core customer experiences

• Build customer-facing React components

• Configure monitoring for backend services

• Build CICD pipelines

• Develop integrations with our content management system

• Build features and services with reliability in mind

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote-enabled position. To help our teams work together effectively, this role requires you to be located in PST, CST or EST timezones

Your future team

The Renewals team is comprised of curious, proactive, fun-loving Account Associates who are responsible for renewing Mid-Market and SMB subscriptions that include Atlassian's full suite of products and services.

We look for opportunities to expand our customers' footprint at time of renewal, are experts in mitigating customer friction and overcoming objections, and have an eye for discovering new opportunities for the broader Account team. Our team drives renewal strategies that engage clients and keep the churn rates low. We uncover expansion opportunities by probing for opportunity, using data and partnering with our Customer Success Management team to understand customer’s goals.

What you'll do

Atlassian is looking for a new executive to join our leadership team as Head of Renewals. Reporting directly to the Global Head of Customer Success Management & Renewals, you will help transform the Renewals function to align with our refreshed go-to-market strategy and build a customer transaction journey that delivers value to every Atlassian customer. With a retention target of $800M and a team of 70 reps, you and your team of segment leaders will deliver on aggressive retention and expansion targets. 

Atlassian is continuing to evolve our go-to-market approach to scale across our growing customer segments. To support that evolution, we are looking for an experienced Head of Renewals to lead a global team of experienced Renewal Specialists. As a third-line leader your teams are based across the globe, from Americas to Europe to the Philippines. You will report to the Global Head of Customer Success Management & Renewals.

This is a high-visibility, high-accountability role that is central to Atlassian’s transition from a product-led-growth company to a company led by a world class go-to-market capability. The global role requires exceptional leadership, excellence in both strategy and process, and strength in building productive cross-functional relationships. You will be an important member of the CSM & Renewals leadership team, working collaboratively to define, articulate, and execute the global strategy for a redefined Customer Success vision across all post-sales functions. 

The Head of Renewals will be responsible for retaining some of Atlassian’s largest customers. You will help build and evolve our GTM motion, and work with many of our cross-functional teams, such as sales, account management, channel, and customer success to evolve Atlassian’s go-to-market approach. You will work together with our Sales teams to build a cohesive partnership that removes blockers, drives improved customer engagement, and accelerates growth. If you are excited by building strategy, pipeline management, forecasting accuracy, and team development, then you are a terrific fit for this role.

Your background

On your first day, we'll expect you to have the following:

• 10+ years of renewals/account management/sales experience

• 7 years+ of management experience with experience achieving revenue goals focused on Enterprise customers with a global footprint

• Experience in coaching and developing experienced managers

• Experience leading change across a complex organization and footprint

• Experience using CRM, forecast management, and analytic tools

• Experience working in an international environment, leaning into nuances across both industry verticals and markets

• Experience leading strategic projects and problems with measurable results

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

Atlassian is looking for an Engineering Leader to join the Confluence Cloud Engineering team and drive strategy and execution for scaling Confluence’s services to support the next generation of large enterprise customers. We are looking for a leader passionate about building systems at scale. You will lead a world-class data engineering practice, shape up technical strategy and system architecture, and take responsibility for Confluence’s overall scalability and security posture.

You will partner with product, platform engineering, and peers and senior stakeholders across product engineering on multiple programs. This position will report to the Head of Engineering for Confluence Monetization & Enterprise.

You are passionate about technology, software architecture, and scalable systems. While highly technical, you are also able to connect the dots between low-level engineering projects and the ultimate impact these investments have on customer experiences.

You have experience managing managers and a record of attracting and growing talent through hiring, mentoring, and hands-on career development. You foster an inclusive environment where all points of view are welcomed and encouraged, while also maintaining high standards for delivery and execution.

What you'll do

• Lead an engineering organization of 4 different teams focusing on reliability, scalability, security, and compliance

• Drive technical strategy and execution for efficiently scaling Confluence Cloud to support the next generation of enterprise customers

• Collaborate with partners across product, engineering, and program management functions to influence the Confluence product roadmap in support of reliability and scale

• Foster an engineering culture of high performance and world-class delivery, while supporting your teams with empathy and investing in their career growth

• Collaborate with SRE on projects to optimize the interaction between services and infrastructure

• Collaborate with Finance on capacity planning and estimation

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We are looking for a Head of Multi Channel Marketing to join Atlassian’s Performance Marketing organization. This role will lead marketing strategy for multi-channel programs with the goal of driving acquisition and revenue growth. The role will build marketing strategy for global campaigns and closely align with cross-functional teams (Customer Lifecyle Marketing, Product Marketing and Brand), to bring campaigns to life.

The ideal candidate is a data-driven marketer who brings directly relevant experience in strategizing on marketing for campaigns.

What you’ll do:

• Develop and implement multichannel marketing strategies to increase brand awareness, customer acquisition, and retention.

• Identify and evaluate the effectiveness of various marketing channels (e.g., email, social media, digital ads, SEO and content marketing, etc.).

• Plan, execute, and optimize marketing campaigns across different channels to ensure consistent messaging and brand identity.

• Analyze data from various channels to measure the effectiveness of marketing efforts.

• Use analytics tools to track customer engagement and conversion rates across channels.

• Provide regular reports on campaign performance and ROI, making recommendations for future improvements.

• Collaborate with lifecycle marketing and data science in order to ensure alignment of reporting and measurement strategy

• Understand and map out the customer journey across different channels.

• Ensure that all marketing channels are integrated and work together to create a unified customer experience.

• Work closely with other departments, such as Product Marketing, Growth, Brand and Customer Lifecycle Marketing, to align marketing efforts with overall business objectives.

• Develop and manage the marketing budget for multichannel campaigns.

• Allocate resources effectively across channels to maximize ROI.

• Stay up-to-date with the latest trends and best practices in multichannel marketing.

• Experiment with new channels, tools, and techniques to find innovative ways to engage customers.

Knowledge, Skills & Abilities:

• Proven track record in developing marketing strategy for multichannel event programming to drive well defined business goals

• Keen understanding of business goals and how to create events that drive these goals for specific audience segments

• Experience developing and managing budgets while creating impactful campaigns

• Strong project management skills, particularly in a rapidly changing environment

• Self-starter with strong collaboration skills and ability to multitask. Ability to adapt to changing priorities and is comfortable with ambiguity

• Experience or familiarity in working with the media or digital advertising industry

Minimum Qualifications:

• BS/BA degree or equivalent years of experience

• 10+ years experience in marketing with a focus on events

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Job Overview:

As the Director of Paid Acquisition, you will be responsible for leading and executing a strategic, multi-channel paid acquisition strategy. You will own the performance of paid channels such as search (Google, Bing), paid social (LinkedIn, Facebook, Twitter), display, programmatic, and retargeting, while working closely with cross-functional teams like product marketing, growth, data, and brand. Your goal will be to fuel product adoption and revenue growth in a cost-efficient manner, leveraging the strengths of our product-led model to build a sustainable and scalable acquisition engine.

Key Responsibilities:

• Strategy & Leadership:

  • Own and develop the global paid acquisition strategy across multiple channels (search, social, display, programmatic and video).

  • Drive customer acquisition, lead generation, and revenue growth through performance marketing campaigns

  • Collaborate closely with product, sales, growth, and data teams to align acquisition strategies with the product-led growth model.

  • Lead, mentor, and grow a high-performing team of paid acquisition specialists, providing guidance on best practices and innovation.

  • Manage a multi-million-dollar ad budget, optimizing for customer acquisition cost (CAC) and return on investment (ROI).

• Campaign Execution & Optimization:

  • Plan, execute, and optimize large-scale paid campaigns across platforms (e.g., Google Ads, LinkedIn Ads, Facebook Ads, Twitter Ads, etc.).

  • Develop and implement A/B tests, landing page optimization and creative experimentation to maximize conversions and ROI.

  • Continuously optimize media spend based on performance data, adjusting for maximum efficiency and scalability.

• Analytics & Reporting:

  • Analyze campaign performance metrics (LTV, Cost Per Acquisition) to drive continuous improvement and optimization.

  • Develop comprehensive reports and dashboards that measure the success of paid efforts, highlighting key trends, insights, and recommendations.

  • Collaborate with the data science team to refine attribution models, measure true acquisition impact, and improve multi-touchpoint attribution.

  • Monitor industry trends and advancements in paid media to stay ahead of the curve in campaign strategies and tactics.

• Cross-Functional Collaboration:

  • Partner with content, SEO, and brand teams to ensure a consistent message and user experience across channels.

  • Work with product teams to optimize the user journey and conversion points to increase activation and reduce churn.

Key Qualifications:

• Experience:

  • 10+ years of experience in paid acquisition, performance marketing, or growth marketing with a strong focus on B2B SaaS or product-led growth companies.

  • Proven track record of successfully managing and scaling multi-channel paid acquisition campaigns, with a deep understanding of B2B marketing funnels.

  • Expertise in key paid media platforms such as Google Ads, LinkedIn Ads, Facebook, and programmatic networks.

  • Experience in managing significant ad budgets while delivering on CAC and ROAS targets.

• Technical Skills:

  • Strong grasp of A/B testing methodologies, audience segmentation, and personalization techniques.

  • Data-driven decision-maker with experience in managing multi-touch attribution models and deep understanding of marketing analytics.

• Leadership & Communication:

  • Excellent leadership skills with experience building, leading, and mentoring high-performing marketing teams.

  • Strong collaboration skills and the ability to work cross-functionally with product, data, sales, and creative teams.

  • Excellent verbal and written communication skills, with the ability to present complex data and strategies to stakeholders.

• Mindset:

  • Analytical, results-driven, and growth-oriented mindset, with a passion for continuous learning and experimentation.

  • Strategic thinker with a hands-on approach, able to toggle between high-level strategy and tactical execution.

Nice to Have:

• Experience in scaling paid acquisition efforts in international markets.

• Knowledge of emerging paid acquisition channels like native advertising, podcasts, and influencer marketing in B2B contexts.

• Familiarity with the product-led growth model, including strategies for driving self-service and free-to-paid conversion..

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

At Atlassian, we are on a mission to reinvent B2B selling. We have built a multi-billion fast-growing business by focusing on converting free trials into happy customers. As a Director of Sales Analyst Pre-Sales, you will be integral to this. You will work directly with our Field Operations teams to ensure we optimize our customer engagements.

This highly visible role is a hybrid of traditional jobs in Sales operations and strategic planning. You should be familiar with SaaS go-to-market framework and have experience engaging with C-level executives and GMs.

On the Sales Analytics team, we love solving chunky business problems. Our goal is to support our business partners and use a data-driven approach to accelerate Atlassian's top line growth. We support teams across the “go-to-market” function and we are part of the broader Revenue Operations family here at Atlassian.

This is a remote position. To help our teams work together effectively, this role requires you to be located in AMER. You will report to the Head of Sales Strategy & Analytics.

What you'll do

• Direct a team that supports the Channel and Customer Success Organizations.. You will partner closely with multiple groups and lead your team to create best-in-class standard reporting & analytics.

• Work with the global Partner & Customer Success leaders to drive recommendation for improvement plans. There are multiple levers Sales Leadership can pull and it is our job to identify the correct one.

• Participate as a critical contributor of change management and go-to-market projects. Identify root cause and execute related projects to improve team performance around key customer lifecycle and conversion metrics.

• Be the driver of planning modeling, capacity planning, ad-hoc analytics, and lead internal quarterly business reviews

Your future team

At Atlassian, we are on a mission to reinvent B2B selling. We have built a multi-billion fast-growing business by focusing on converting free trials into happy customers. As a Director of Sales Analyst Pre-Sales, you will be integral to this. You will work directly with our Field Operations teams to ensure we optimize our customer engagements.

This highly visible role is a hybrid of traditional jobs in Sales operations and strategic planning. You should be familiar with SaaS go-to-market framework and have experience engaging with C-level executives and GMs.

On the Sales Analytics team, we love solving chunky business problems. Our goal is to support our business partners and use a data-driven approach to accelerate Atlassian's top line growth. We support teams across the “go-to-market” function and we are part of the broader Revenue Operations family here at Atlassian.

This is a remote position. To help our teams work together effectively, this role requires you to be located in AMER. You will report to the Head of Sales Strategy & Analytics.

What you'll do

• Direct a team that supports the Core Enterprise Direct Business team and Product Overlay team. You will partner with multiple groups and lead your team to create best-in-class standard reporting and analytics.

• Work with the global Sales leaders and your team to monitor EA sales performance efficiency and drive recommendation for improvement plans. There are multiple levers Sales Leadership can pull and it is our job to identify the correct one.

• Participate as a critical contributor of change management and go-to-market projects. Identify root cause and execute related projects to improve team performance around key customer lifecycle and conversion metrics.

• Be the driver of planning modeling, capacity planning, ad-hoc analytics, and lead internal quarterly business reviews

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We are looking for a talented attorney and leader to join our growing Commercial & Global Business Operations (GBO) Legal Team to lead our newly combined Supplier Legal and Go-To-Market (GTM) Legal sub-teams. In this role you will work with leaders across the Legal department and business to shape and drive our efforts to accelerate our customers' journey to the cloud. At the same time, you will be the thought leader who sets the course and helps implement innovation in all aspects of how we provide legal support for our commercial endeavors, to help Atlassian scale and continue its 🚀growth. Are you a curious, agile and forward-looking builder excited about the opportunity to effect change and grow your career in a dynamic and values-oriented environment? Then you might be the person we're looking for!

This position will report directly to the Deputy General Counsel, Commercial & Global Business Operations Legal Team.

In this role, you'll get to:

• Lead the newly-merged Commercial Legal Supplier & GTM teams. As leader, you’ll be responsible for overseeing legal support for all commercial negotiations for inbound licensing and purchasing, as well as the full range of commercial legal counseling and support associated with our managing our supply chain and preparing our products and services for market. You will partner closely with the Head of Product Counsel and other Legal leaders, as well as an array of cross-functional business leaders including those in Procurement, Growth, Marketplace, Ecosystems, Pricing & Packaging, Commerce, Trust & Security, Product, Engineering, Marketing, and Finance.

• Manage a team of 6+ seasoned legal professionals, consisting of commercial counsel, contract managers, and compliance professionals. Alongside managing and developing your team, your responsibilities will entail budget management, coordination of external counsel, goal setting, and organizational planning for delivering efficient, scalable legal support for Atlassian’s rapidly growing and evolving business.

• Partner closely with Legal team and business stakeholders, to develop and implement the resources (templates, playbooks, training, tools, and team plays) that empower the Supplier and GTM team to deliver world-class support, including the use of AI, automation and data analytics in our ways of working.

• Set a course and lead key projects on behalf of the Legal team that support our cloud transformation efforts, from initial brainstorming and engagement of stakeholders through building project roadmaps, change management, execution, and measuring and communicating successes and ROI.

• Serve on the leadership team for the Commercial & GBO Legal Team, participating in all facets of team planning, including building out long-term growth plans, setting team OKRs, and managing strategic priorities.

About you:

• You are a broad-based business attorney with substantial commercial and contract law experience, strong business acumen, and a pragmatic approach focused on delivering business-oriented results.

• You are highly curious and a quick learner, who thrives in ambiguous, complex, challenging and/or changing environments.

• You have exceptional interpersonal and communication skills, and are able to work effectively with, and gain the respect of, stakeholders at all levels.

• You are a strong collaborator, and use your collaboration and communication skills to inspire change across teams.

• You have demonstrated excellent leadership, along with superior organizational and communication skills, in leading teams and programs to deliver successful outcomes.

• You thrive in a fast-paced environment, operate with a sense of urgency, and can ruthlessly prioritize when needed.

• You take ownership, roll up your sleeves, and get things done.

• You are forward-thinking and creative, not afraid to try new things, and love to innovate ways of working to optimize not only efficiency, but also team happiness and job satisfaction.

• You are passionate about technology, and stay abreast of what’s happening in the industry.

• You operate with the highest integrity.

• You have a sense of humor and value building strong relationships with your colleagues.

On your first day, we'll expect you to have:

• 12+ years of experience as a practicing attorney, with at least five years practicing as an in-house lawyer (preferably for a multinational, publicly-listed company).

• 3+ years of management experience with legal teams.

• In depth knowledge of commercial and contract law based on working in a law firm and/or in-house on complex technology transactions for a software and/or cloud services provider; expertise in other legal fields like intellectual property, privacy, and data protection law an additional benefit.

• Experience working in a matrixed environment, with remote, global, and cross-functional teams.

• JD from an accredited law school and be a member in good standing of at least one state Bar

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian’s second flagship product, Confluence, is evolving into a connected knowledge workspace for all teams. As part of this evolution, we’re seeking a Lead Content Designer who can look beyond a single feature and drive more seamless experiences from Confluence and across the rest of Atlassian’s solutions.

As a Lead Content Designer in the Confluence Monetization & Enterprise organization, you’ll help shape the future of Confluence cross-flow experiences with a focus on our integrations with Jira, Loom, and 3rd party apps. You’ll create clear, concise, and compelling product content using a broad range of content design skills. You’ll also work with other Lead Content Designers to shape content practices across Atlassian.

As a lead content designer you’ll:

• Deliver strong, consistent UI content to support myriad projects

• Lead journey mapping, persona, and flow development and develop end-to-end experiences for multiple customer needs 

• Align terminology across a complex framework and own information clarity

• Drive alignment through strong presentation, facilitation, and stakeholder management skills

• Partner on vision work in collaboration with design, engineering, and product

• Build documentation to support customers

• Create and refine information architectures to increase clarity and cohesion

The ideal candidate will also bring:

• Experience taking responsibility for assigned areas, planning, organizing, and implementing projects to meet established goals on time

• A good track record of being adaptive and flexible in the face of change and ambiguity

• The ability to engage deliver against different goals, projects, and work streams and get up to speed efficiently

• A growth mindset that balances data-informed insights alongside customer research streams

• The ability to work in design tools like Figma to collaborate with product designers on projects

• Knowledge of taxonomy development and management to support development of customization

• Experience with APIs and technical documentation

More about the team

Atlassian’s second flagship product, Confluence, is evolving into a connected knowledge workspace for all teams. Integrations serves at the forefront of this evolution, designing experiences that bring our products together to help customers get their work done. Our promise: Teams can get $@!% done easier and faster with the combination of our products, or 1 + 1 = 3.

More about content design

Content Designers at Atlassian help design and shape the entire user journey by championing the Atlassian voice and setting the right tone. Our content experts work with a variety of roles across the organization including research, PM's, engineering, marketing, legal and within the design team to tell consistent stories and create a great experience for our customers.

Show us something

Along with your resume, send or point us to an example of great content work you’ve done. This can be a fully-delivered feature, a larger strategy, or a content systems project.

Working at AtlassianAtlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
This is a remote position. To help our teams work together effectively, this role requires you to be located in or adjacent to Pacific Time Zone.
Your future team
We are looking for a Lead Designer to be a key pillar in the Growth Design team. In this role, you will report into the Head of Design, Growth and join an organization consisting of multiple teams across North America and Australia. As a high level individual contributor, you'll lead strategic growth design work all aiming to deliver a better time to value for our customers. You will partner with other Growth designers and multiple design teams across the company. Together, you will create high quality experiences that feel like they came from one set of hands and communicate a strong point of view. Leading this space means you will focus on expanding our over 250,000 customer base in 190 countries, having direct impact for tens of thousands of customers and millions of users!

Responsibilities
What you'll do

• Demonstrate excellence in using experimentation and data-driven design decision-making

• Advocate the importance of designing for growth across the business

• Work with product managers, engineering and other partners to define the wider Growth strategy

• Lead and inspire a high-performing team of design managers and their reports

• Improve craft quality for all design specializations in your team

• Bring the perspective and needs of Growth design to larger design strategic projects

• Contribute to programs outside of Growth design which improve overall design capability

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $279,600 - $372,800

Zone B: $251,600 - $335,500

Zone C: $232,100 - $309,400

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

We're hiring a Lead Principal Engineer to join Team Enterprise, reporting into our Head of Engineering, Enterprise Platform. This team is solving some of the most important problems for Atlassian, moving and enabling Enterprise customers in the cloud and applying enterprise thinking across the entire family of Atlassian products to benefit all customer cohorts. This position would work across ~1000+ engineers, solving the most complex and impactful problems within the entire team, providing technical direction, prioritization, design, architecture, and hands-on coding. You will work on projects spanning: security (data leak protection, thread detection, data privacy, access security, BYOK, encryption), compliance (FedRAMP, HIIPA, SOC2, etc.), cell-based architecture, scale and performance, and tenant management.

In this Role you will

• Define and articulate a compelling vision and roadmap for multiple pillars/projects across Team Enterprise

• Partner across engineering teams to take on company-wide projects

• Influence and inspire technical teams by setting an example of engineering excellence in design, architecture, code, and development practices

• Design and code systems that are testable, maintainable, reliable, secure, and scalable

• Mentor and coach engineers and engineering managers

• Be a trusted advisor to heads of engineering within Team Enterprise and across the company

• Uncover future needs and challenges while also digging into our current and most important engineering challenges

• Stay up to date with new technologies and assess their impact on Atlassian trajectory

Working at Atlassian

Atlassians have flexibility in where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. 

Atlassian is seeking a Lead Principal Machine Learning Software Engineer to join our Central AI team. The Central AI organization constructs the fundamental infrastructure, data pipeline, frameworks, models, and other capabilities to expedite AI feature development throughout the entire company.

Your future team

The Central AI organization is a key component of the broader Atlassian Intelligence initiative. Its mission is to expedite AI innovation across all our products and platforms, ensure a unified AI user experience, and establish a robust AI infrastructure for Atlassian's future.

While it's anticipated that the majority of AI-driven initiatives will be developed and executed by federated product teams within Atlassian, the role of Central AI is pivotal to this process. Central AI is tasked with constructing the underlying infrastructure and capacities, which are crucial for the seamless integration and optimal functionality of AI across various departments. By doing so, Central AI ensures that different teams within the organization do not work in silos but have access to a unified foundation that promotes efficiency and collaboration. Additionally, Central AI is responsible for developing some of the core shared experiences typical in the AI domain, such as search, knowledge discovery and conversation.

What you’ll do

As a Lead Principal Machine Learning Software Engineer, your role will be instrumental in steering the development and deployment of advanced machine learning algorithms. You will be tasked with training complex models and working in close collaboration with product, back end/front end engineering, and analytics teams to seamlessly integrate AI functionalities into every Atlassian product and service. Your day-to-day responsibilities will span a wide range of tasks, including designing system and model architectures, conducting meticulous experimentation and model evaluations, and mentoring budding ML engineers. Your role extends beyond these tasks, playing a crucial part in harnessing the transformative power of AI across our product suite.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the Pacific Timezon.

Your future team

We are looking for a Lead Designer to be a key pillar in the Growth Design team. In this role, you will report into the Design Manager, Growth Platform and join an organization consisting of multiple teams across North America and Australia. As a high level individual contributor, you'll lead strategic growth design work all aiming to deliver a better time to value for our customers. You will partner with other Growth designers and multiple design teams across the company. Together, you will create high quality experiences that feel like they came from one set of hands and communicate a strong point of view. Leading this space means you will focus on expanding our over 250,000 customer base in 190 countries, having direct impact for tens of thousands of customers and millions of users!

What you'll do

• Demonstrate excellence in using experimentation and data-driven design decision-making

• Advocate the importance of designing for growth across the business

• Work with product managers, engineering and other partners to define the wider Growth strategy

• Lead and inspire a high-performing team of designers

• Improve craft quality for all design specializations in your team

• Bring the perspective and needs of Growth design to larger design strategic projects

• Contribute to programs outside of Growth design which improve overall design capability

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

For this remote role, we’re looking for someone in the Pacific Time Zone to ensure sufficient collaboration time with current team members in the United States, Australia, Europe, Philippians, and India.

Join our TEAM and help us unleash the potential of every Atlassian.

We’re looking for a seasoned Performance Enablement Talent leader to support our Performance Management Team within Talent. 

We seek a dynamic individual who thrives on developing both people and products. This hands-on role requires a candidate capable of strategic thinking and seeing the big picture, as well as diving into the intricacies to refine and perfect the details. To be successful in this role, you’ll need to excel at delivering impact through others and be able to deliver impact yourself. 

This talent leader will sit within the Talent Management pillar of our Talent Team and report to the Head of Performance Management. You’ll work closely with Talent Partners, HRBPs, customers, and stakeholders to develop and continuously improve impactful solutions across the organization.

Training and Enablement

• Design and deliver dynamic live and async learning experiences for managers and employees on performance management best practices and skills.

• Create learning resources such as guides, toolkits, templates, and training materials to support performance management processes.

• Integrate performance management into broader learning & development programs in partnership with L&D team.

Content Creation and Management

• Develop and maintain a library of engaging, informative, and effective performance management resources and training materials in partnership with a learning designer

• Maintain and update performance management content to ensure it is fully accessible, inclusive, current, and relevant.

Change Management

• Lead change management initiatives related to performance management practices and processes.

• Develop and implement change management strategies to drive effective adoption of new processes.

• Monitor and report on the effectiveness of change management efforts.

Communication

• Draft performance management program communications including updates, blog posts, and announcements tailored to audience

• Partner with internal communications team 

• Serve as a key point of contact for performance management-related inquiries from HRBPs, managers, and employees.

Performance Management Cycle Support

• Collaborate with the Performance Management team and HRBPs to ensure a successful performance cycle.

• Provide guidance and support to managers and employees throughout the performance management process.

• Analyze performance management data and provide insights to inform decision-making and continuous improvement of enablement

Project Management and Stakeholder Engagement

• Lead special projects and initiatives related to performance management.

• Manage project timelines, deliverables, and stakeholder communications to ensure successful project outcomes.

• Track and report on project progress, addressing any issues or roadblocks promptly.

• Conduct regular check-ins and feedback sessions with stakeholders to gather insights and improve performance management practices.

Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your Future Team

The mission of Atlassian is to unleash potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. AI/ML is significantly transforming how teams come together to plan, track, and deliver work across software and business teams using our products. We are looking for rockstar Machine learning engineers to come help us to further this mission and help make teams more productive leveraging AI across our product portfoilo.

What you'll do

As an Applied Machine Learning engineer, you will work on the development and implementation of the cutting edge machine learning algorithms, training models, collaborating with product, engineering, and analytics teams, to build the AI functionalities into each Atlassian products and services. Your daily responsibilities will encompass a broad spectrum of tasks such as designing system and model architectures, conducting rigorous experimentation and model evaluations. You will be responsible for application of AI/ML to various product problems to improve Atlassian products and actively contribute to Atlassian Intelligence features.

At Atlassian, we work with over 300,000 customers worldwide, including organizations like NASA, IBM, Hubspot, Samsung, Booking.com , Heineken, IKEA, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth.

What makes us unique is our belief in our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. There’s a strong earning potential for our sales team which is supported by the vast enterprise market 

awaiting our exploration, along with the consistent preference of our customers for Atlassian products.

We are looking for a Sales Leader that will oversee a team dedicated to acquiring and managing large enterprise customers. This involves the development and implementation of sales strategies customized for enterprise-level customers, fostering long-term relationships with key accounts, and achieving revenue targets. Collaborative efforts are frequently undertaken with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to refine sales procedures and elevate customer satisfaction. Additionally, you will be accountable for recruiting top sales professionals, nurturing a culture of high performance, and cultivating strong relationships with key enterprise clients.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $201k-$241k

Zone B: $181k-$217k

Zone C: $$167k-$200k

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

What you'll do

• Leading and managing a team of enterprise sales account executives to achieve sales targets and revenue goals within the enterprise segment.

• Developing and implementing strategic sales plans and initiatives to penetrate and expand market share in the enterprise segment.

• Providing mentorship, coaching, and guidance to the sales team to help them develop their skills and achieve their individual targets.

• Setting performance goals and metrics for the sales team and monitoring their progress towards meeting these goals.

• Recruiting, hiring, and onboarding new members of the sales team as needed to support business growth objectives.

• Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction

• Analyzing sales data and market trends to identify opportunities for growth and improvement.

• Conducting regular performance evaluations and providing feedback to the sales team to drive continuous improvement.

• Managing key client relationships and participating in high-level negotiations and discussions as needed.

• Providing regular updates and reports on sales performance to senior management.

• Staying informed about industry trends, competitor activities, and market dynamics within the enterprise segment

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

A link to an online portfolio showcasing your work (include link on your resume) is required.

About Your Future Team

You will sit on the Revenue Enablement team and report directly to the Head of Enablement.

The Revenue Enablement team exists to empower Atlassian's sales force with the knowledge, skills, and tools they need to excel in best serving potential and current customers while achieving Atlassian’s most ambitious goals.

We are committed to building a robust learning ecosystem that supports onboarding and continuous growth and development to drive customer success and achieve outstanding business results.

Through strategic alignment, innovative training, and effective communication, we strive to optimize sales performance and foster a culture of excellence and collaboration.

Key Responsibilities

Scalable Training Solutions: Develop and implement scalable training solutions that meet the needs of a growing and diverse sales force. Utilize strategic planning and business process optimization to ensure learning programs can be effectively scaled across the organization.

Instructional Design Excellence: Lead the creation, implementation, and evaluation of training tools and programs that align with business objectives. Develop high-quality learning materials and experiences to drive performance improvement.

Team Development: Mentor and guide a high-performing team of instructional designers and learning professionals. Emphasize continuous improvement, skill enhancement, and cross-functional collaboration to achieve strategic objectives and drive team success.

Learning Process Innovation: Propel the transformation of company-wide learning processes by implementing advanced content management strategies. Ensure the creation, organization, and maintenance of high-quality learning content to support dynamic and engaging learning experiences. Leverage the latest technologies to streamline content development and delivery, ensuring relevance and accessibility.

Consultation and Strategy: Consult with organizational leaders and work groups to develop complex, specialized learning strategies that improve performance and align with business goals.

Assessment and Feedback: Develop and conduct follow-up assessments to determine the effectiveness of training programs. Incorporate feedback gathered from participants and other relevant audiences to improve training, processes, and products.

Sales Expertise: Utilize your background in sales to align learning initiatives with sales strategies. Develop training programs that enhance sales skills, product knowledge, and customer engagement techniques to drive sales performance and achieve revenue goals.

Qualifications

• 5+ years of experience leading cross-functional teams and initiatives in a global, distributed-first environment.

• Strong experience in sales, sales enablement, or a related field.

• Demonstrated L&D functional expertise with a deep understanding of instructional design and adult learning theories.

• Proven ability to create engaging, effective instructional materials and content for a variety of audiences.

• Strong leadership skills with a proven ability to manage and inspire a team of instructional designers.

• Ability to develop innovative learning solutions that support business results.

• Strong project management skills with experience in planning and coordinating multiple projects simultaneously.

• Ability to work in a fast-paced environment and meet strict deadlines.

• Strong analytical skills to evaluate, analyze, and interpret technical information.

• Strategic thinker with the ability to overcome obstacles and take an organized and logical approach to thinking through problems and complex issues.

• A link to an online portfolio showcasing your work (include link on your resume) is required.

Preferred Qualifications

• Experience in a tech or fast-paced corporate environment.

• Advanced certifications in instructional design or related areas.

• Familiarity with the latest learning technologies and platforms.

• Strong analytical and problem-solving skills.

• Excellent interpersonal and leadership skills.

• Demonstrated ability to manage many senior stakeholders.

• Educational background in Instructional Design, Education, Learning and Development, or a related field is preferred.

As an Application Engineer in Core HR Tech, you’ll work with teams across the world, to continuously improve the technologies that power Atlassian’s People engine! You bring expertise in Application development (particularly Workday platform), are comfortable with a dynamic environment, and extremely motivated to engineering practices and operational excellence. You are enthusiastic and interested in making positive contributions to the team. Your passions include working with technology, defining and refining ways of working, and providing world class support to employees.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $205,800 - $274,400

Zone B: $185,200 - $246,900

Zone C: $170,800 - $227,700

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

• Design, build, test and deploy solutions primarily utilizing tools and capabilities from third party applications such as Workday integrations and configurations, middleware such as Workato, as well as custom engineered builds as needed to deliver project outcomes

• Utilize their deep techno functional experience in HR Technology and engineering practices to lead Core HR technology projects and support team members to solve complex and ambiguous problems

• Own the technical evolution of Core HR systems and capabilities within People tech

• Drive incremental improvements to team technical processes and practices

• Responsible for the operational quality of team’s deliverables

• Mentor and support team members

• Collaborate with product and business teams to create and plan project and product roadmaps

• Play an active role in defining SaaS product roadmaps, vendor QBRs, and assessment discussions. Hold vendors accountable for their operational quality and service level commitments

• Partner with peer engineering teams to solve common problems and sharing best practices to make a positive impact across the broader organization beyond our team.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is looking for a Solutions Architect to join our IT Marketing Technology team. Our fast-moving team delivers state-of-the-art solutions to address business problems & opportunities. We are always growing, learning, and adapting, in and out of the office. We're dedicated to agile methodology. We know the importance of validating our assumptions about users and deploying various types of technologies to enable functional teams. Our bottom line is to be a truster partner for our marketing business stakeholders in delivering strategic value.

Responsibilities:

• Build, govern and recommend technology strategy & architecture for enterprise level initiatives for Martech.

• Participate in solution design discussions, architectural decisions, code reviews and drive agile method of delivering focusing on quality, CI/CD, and best practices.

• Have experience building conceptual and logical architectures and procure required artifacts and documentation of such systems/landscapes, process design documents.

• Bring experience with governance of initiatives that align with the overall enterprise architecture guidelines and principles.

• Constantly scan and keep up with the Industry Trends in Tech.

• Partner with broader Enterprise Architecture teams for vendor evaluation/heat maps and long term IT investment strategy.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

To help our teams work together effectively, this role is fully remote, but requires you to be located in a US timezone. Your future team We're looking for a Principal Backend Software Engineer to join our team, passionately focused on delivering creative improvements for our engineering teams.

What you'll do

• Regularly unblock challenges faced in the software development cycle, from technical design to launch

• Create solutions that are used by other teams and products

• Determine plans-of-attack on large projects

• Routinely solve complex architecture challenges and apply architectural standards and start using them on new projects

• Lead code reviews and documentation and take on complex bug fixes, especially on high-risk problems

• Set the standard for meaningful code reviews

• Partner across engineering teams to take on company-wide projects

• Transfer your depth of knowledge from your current language to excel as a Software Engineer

• Mentor more junior members of the team

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Being part of our support organization, you are the customer champion, a trusted partner to Product & Engineering teams, scaling our business by making our Enterprise Customers more successful.

You will be key in our company strategic transformation towards Enterprise Cloud. By using your strong business, analytical and data skills, you will identify opportunities to improve our Enterprise Customer’s experience after they migrate to our cloud, based on data and insights from support, and will influence product roadmap, culminating in accelerated growth while keeping our margins (support costs).

You're part data analyst, part product manager, and part program manager. You're strategic and also relationship- and data-driven.

• Influence product roadmap by identifying, articulating the business impact and proposing possible solutions to the most impacting friction to our customers, after they migrate to our cloud

• By manipulating data from our customers' interactions with support, extract insights, prepare and deliver regular reporting that uncover improvements opportunities in customer experience, business growth and support efficiency

• Deliver high-quality deep-dive analysis into opportunities and friction areas happening post-migration and corresponding business cases

• Partner with Engineering and Product Leaders to design processes and solutions to solve complex support challenges and to implement product improvements that prevent customer friction

• Identify and remedy Product specific supportability gaps

• Tell stories through data that resonate with executive leadership

• Build relationship and rapport to become a trusted advisor to senior partners (Heads of Support, Analytics, Product, and Engineering)

• Lead projects independently

You will report to the Group Manager, Support Enablement, CSS.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

We are seeking an experienced Principal Business Objective Manager to join our Customer Support Mission team. This is a remote role in which you will lead the development of strategic objectives for the Customer Support organization. You will work with senior leadership, department heads, and cross-functional teams to define key strategies and drive business initiatives to achieve legendary customer support and operational excellence.

What you'll do

• Help to define organizational Objective & Key Result (OKR) goals that are to support and ladder up to Company level goals

• Lead the development and implementation of business strategies aligned with organizational and Company level goals

• Conduct comprehensive analysis of market trends, competitive landscape, and deep assessment of internal capabilities to identify growth opportunities and strategic focus areas.

• Partner with Strategic Analytics teams to assess impact of identified opportunities

• Drive cross-functional alignment with senior leadership on top strategies 

• Establish clear accountability and ownership for key initiatives, ensuring alignment across cross-functional delivery teams 

• Be a program sponsor. Monitor progress towards business objectives, reviewing performance metrics and adjusting strategies to achieve results.

• Provide regular updates and reports to senior leadership on the progress against OKR goals, status of strategic initiatives, highlighting successes, challenges, and recommendations for improvement.

• Be a subject matter expert and advisor on business strategy, providing guidance to leadership and team members across the organization.

• Foster a culture of continuous improvement and innovation, encouraging collaboration, creativity, and accountability in achieving business goals.

We're looking for a highly talented and passionate individual as we continue to build and scale our Business Value Advisory practice. This person has the ability to rapidly develop deep insights into large, complex enterprises and help shape our customers' change agendas.

You will work directly with our direct sales organisation and channel partners on some of the most important accounts in AMER to accelerate customer decision making, improve win rates and grow deal size. You will do this through the use of tailored financial models for investment justifications and the creation of compelling C-level value articulation, delivering to key customer stakeholders and decision makers to support decisions driving long-term value for the customer.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

You will be partnering closely with Enterprise Sales, Solution Engineering, and Advisory Services teams to provide exceptional consultative support to a select number of our largest customers, while also identifying enablement and coaching opportunities to build and mature our overall value-selling framework in alignment with Enablement and Marketing teams. You will utilize your extensive knowledge and experience in consultative value discovery, industry research, and financial modeling to deliver exceptional value in customer engagements through prescriptive insights and employing best-practice methodologies.

In this role, you’ll get to:

• BUILD

  • Be an important part of scaling the practice, which is designed to mature our engagement with our largest, most strategic customers by overlaying our sales teams with business value subject matter expertise.

  • Help evolve our practice through iteration of existing financial models which drives scalable use, and through contributing to the development of the art of value consulting in Atlassian.

• ENGAGE

  • Work with executive-level stakeholders from our customers to create compelling, credible and defendable business cases centered on the return on investment of Atlassian’s solutions.

  • Leverage internal and external research around our customers' business drivers, market/industry trends, and Atlassian product capabilities to deliver these customised business cases to an executive audience.

• LEAD

  • Provide thought leadership and expertise on business value at conferences and events

  • Identify, lead, and contribute to the creation and enablement of new resources and assets to support the field (best practices, value-selling support, financial models etc. )

  • Collaborate with sales enablement to establish and provide enablement training on how direct sales and channel partners can best leverage value-based content and collateral for success in their sales pursuits

You will report to the Head of Business Value & Trust at Atlassian and into the Global Solution function, collaborating with teams around the world. Travel up to 20% may be required for this role. Expect to travel ~4-5x per year to internal events like sales kickoffs and team events, of which ~1 per year could require international travel to other major geographies (ie. APAC or EMEA). Expect customer-facing travel for onsite customer meetings within your territory.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian Strategic Customer Success Managers (CSMs) help customers realize the value in their Atlassian investment. They engage customers to unlock early and sustained outcomes by delivering standard methodologies at scale that support product adoption, solution expansion, and long-term growth of customer users.

As a Strategic CSM, you’ll build relationships and demonstrate an understanding of the Atlassian customer journey. You’ll be equipped to guide complex customers over their hurdles, delivering value realization through proactive and programmatic customer engagement and best practices.
You'll use your solution expertise to cut across multiple products and solution practice areas. You’ll work with a variety of customer profiles including C-Level contacts, executives, and multi-layered global teams to support the successful adoption and expansion of their Atlassian solution investment.
To help our teams work together, you will be fully remote, but requires you to work CEST Time Zone hours. You will report to the Regional Head of Customer Success.
Your future team
With over 300,000 customers worldwide, Atlassian is helping organisations like NASA, IBM, Hubspot, Samsung and Coca-Cola advance humanity through the power of incredible software that unleashes the potential of every team.
With a focus on value, we help our customers understand how our products combine to create enterprise solutions that transform their business’s outcomes. We’re different from other organisations because we approach everything we do using our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian.
Our team enjoys high earnings potential with the enterprise opportunity ahead of us, selling impactful products that lead cloud and artificial intelligence use.

In this role, you will:

• Develop a trusted advisor relationship with customers at the C-suite and executive level, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle.

• Experience with SaaS business models and ability to support strategic and complex enterprise customer needs resulting in Value Realization across global teams.

• Guide the customer and Atlassian Account Team to develop customer Success Plans, including regular check-ins, QBRs (Quarterly Business Reviews), and strategic planning sessions.

• Experience navigating complex implementation processes with multiple partners globally to meet complex enterprise needs.

• Maintain an understanding of our products and solutions and speak with customers about the most relevant features for their specific requirements.

• Engage with your customers to unlock early and sustained product adoption and success with Atlassian Solutions.

• Develop and execute adoption strategies targeting high value accounts, driving change management, and expanding customer footprint.

• Mitigate churn through early risk identification, intervention, escalation and mitigation in partnership with your account team and in particular the Account Associate.

• Be the Voice of the Customer to provide internal feedback on how Atlassian can better serve our Strategic customers.

Your background:

• 8-10+ years of experience in Customer Success or account management with a track record managing strategic customers with a complex SaaS product portfolio.

• Experience establishing yourself as a trusted advisor with customer partners to guide outcomes.

• Experience using Success Plans to ensure goals are aligned from a business strategy perspective and success metrics are identified.

• Understanding of common Jira and Confluence end-user use cases and ways of working, with ability to demonstrate those use cases, and understanding of configuration trade-offs.

• Collaborate internally across product, sales, support and marketing to facilitate a seamless customer experience.

• Experience balancing a book of business in a customer-facing environment.

• Problem-solving skills and a customer-centric mindset.

• Experience with Gainsight (or similar CRM tool), Salesforce and BI tools such as Tableau.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. 

Your future team

You will be part of a world-class Data Science team that leverages data to drive insights about our products and customers. The Data Science team partners closely with Product Managers/Engineers/Researchers/Data Engineers/Marketers/Privacy and Executive teams across Atlassian to drive and influence. The team is responsible for using a variety of analysis and data-science techniques to understand how Atlassian’s customers engage with our products and communications and, in doing so, identify, design, and measure the success of product investments.

In this role, you will:

• Collaborate on a variety of product and business problems with a diverse set of cross-functional partners, become a trusted strategic partner, and build credibility through the structure and clarity of your work.

• Apply technical expertise with quantitative analysis, experimentation, and the presentation of data to develop strategies for our business and help solve the business's biggest challenges.

• Focus on developing hypotheses through analytical approaches, different methodologies, frameworks, and technical approaches to test them.

• Define, understand, and test opportunities to improve the products and business and influence roadmaps through insights and recommendations.

• Partner with cross-functional teams to inform, influence, and execute strategy decisions

• Identify and measure the success of product efforts through forecasting and monitoring of key product metrics to understand trends.

• You will use data to shape product development, quantify new opportunities, identify upcoming challenges, and ensure the products we build bring value to people, businesses, and Atlassian.

• You will use storytelling techniques to communicate insights broadly, including to company leadership teams.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is looking for a demand generation professional to join our team as a Principal Demand Generation Strategist, Jira Align to help drive end-to-end campaigns and increase demand for our Jira Align business. Your role will be to build and execute the B2B demand generation strategy, working alongside sales, product marketing, and other internal teams. If you get excited about building and launching new businesses by partnering with teams across Atlassian, you'll love it here.

In this role you'll get to:

• Drive the Jira Align business from strategy to execution & delivery with a creative, out-of-box approach to demand generation

• Manage macro and micro-segmentation to deliver more targeted and relevant messaging to improve engagement and conversion.

• Facilitate campaign success by building solid distribution strategies and execute on operational processes to launch, measure, and adjust campaigns.

• Own awareness, adoption, and retention campaigns and closely partner with fellow demand generation experts and product marketers to ensure proper messaging and execution across multiple channels (paid, organic, owned, web).

• Support the Product Marketing team with new features and product launches and translate business goals into demand-generation strategies and execution plans.

• Understand Atlassian's products and customer journeys and how to market and engage our key targets and personas successfully.

• Measure, analyze, and report campaign performance and deliver weekly campaign performance briefs to marketing and sales leadership.

• Deliver analysis and develop strategic business recommendations to improve/accelerate demand to leadership team

• Drive tight alignment with Sales and Product Marketing to ensure seamless execution and meet quarterly pipeline goals.

• Partner with Analytics and Performance marketing teams to develop a measurement framework.

• Leverage marketing automation tools and related technology integrations to increase demand.

Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

To help our teams work together effectively, this role is fully remote, but requires you to be located in a US timezone. We're looking for a Principal Fullstack Software Engineer to join our team, passionately focused on delivering creative improvements for our engineering teams.

In this role, you will:

• Understand the user journey and user funnel

• Collaborate with product, design and engineering to influence product strategy and direction

• You will guide the technical direction and implementation of large-scale product features

• Evaluate trade-offs between correctness, robustness, performance and customer impact to ensure we build the right solution

• Debug inefficiencies on the team and fix them

• Ship well-tested, secure, reliable, and maintainable code while keeping our customers best interests in mind

• Contribute to code reviews, documentation, and complex bug fixes with security, performance and reliability in mind

• Mentor and level up the skills of your teammates by sharing your expertise

• Improve the growth engineering team through mentoring

• Identify blockers to ensure software engineering excellence (design principles and patterns, unit testing, performance engineering, best practices for security and privacy)

Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is seeking a Principal Machine Learning Scientist to join our Central AI team located in Bellevue WA. The Central AI organization constructs the fundamental infrastructure, data pipeline, frameworks, models, and other capabilities to expedite AI feature development throughout the entire company.

Your Future Team

The Central AI org is part of the larger Atlassian Intelligence program. Its purpose is to accelerate AI innovation across all our products and platform, provide cohesive AI experiences and setup up an Atlassian AI infrastructure for the future.

While it's anticipated that the majority of AI-driven initiatives will be developed and executed by federated product teams within Atlassian, the role of Central AI is pivotal to this process. Central AI is tasked with constructing the underlying infrastructure and capacities, which are crucial for the seamless integration and optimal functionality of AI across various departments. By doing so, Central AI ensures that different teams within the organization do not work in silos but have access to a unified foundation that promotes efficiency and collaboration. Additionally, Central AI is responsible for developing some of the core shared experiences typical in the AI domain, such as search, knowledge discovery and conversation.

What you’ll do

As a Principal Machine Learning engineer, you will drive the development and implementation of the cutting edge machine learning algorithms, training sophisticated models, collaborating with product, engineering, and analytics teams, to build the AI functionalities into each Atlassian products and services. Your daily responsibilities will encompass a broad spectrum of tasks such as designing system and model architectures, conducting rigorous experimentation and model evaluations, and providing guidance to emerging ML engineers. Your role is pivotal, stretching beyond these tasks, ensuring AI's transformative potential is realized across our offerings.

Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

As a Senior Software Engineer in the Central AI team, you will build and maintain the core infrastructure to allow machine learning engineers and data scientists to develop, train, evaluate, deploy, and operate Machine Learning models and pipelines. You will use your software development expertise to solve difficult problems, tackling complex infrastructure and architecture challenges.

You will have the opportunity to lead other engineers to drive involved projects from technical design to launch. You will also collaborate with other teams and internal customers to set expectations, gather input and communicate results.

Your future team

The Central AI org is part of the larger Atlassian Intelligence program. Its purpose is to accelerate AI innovation across all our products and platform, provide cohesive AI experiences and setup up an Atlassian AI infrastructure for the future.

While it's anticipated that the majority of AI-driven initiatives will be developed and executed by federated product teams within Atlassian, the role of Central AI is pivotal to this process. Central AI is tasked with constructing the underlying infrastructure and capacities, which are crucial for the seamless integration and optimal functionality of AI across various departments. By doing so, Central AI ensures that different teams within the organization do not work in silos but have access to a unified foundation that promotes efficiency and collaboration. Additionally, Central AI is responsible for developing some of the core shared experiences typical in the AI domain, such as search, knowledge discovery and conversation.

We are looking for an experienced ML Product Manager to join our Growth Platform team. We are in the early days of development on a new platform that will dramatically improve the quality of customer messaging at Atlassian and turbocharge the growth of the business. You will join a squad of high-performing and collaborative PMs, Engineers, and Designers who have gotten initial traction and are ready to start scaling.

In this role, you will work at the intersection of Advertising, Recommendation, and Messaging Platforms, leveraging your knowledge of machine learning, experimentation methodologies, and data-driven decision-making. A strong understanding of experimentation frameworks (A/B testing, multivariate testing, etc.) is essential, and direct experience with ML ranking systems is highly preferred.

You will partner closely with engineering and data science teams to build features and drive innovation across our platform, ensuring we deliver personalized, impactful messaging to our customers at scale.

If you are passionate about leveraging user-centric approaches to drive product adoption and growth, we would love to hear from you.

This role will report into the Head of Product - Growth Platform.

• Drive the product vision and roadmap for the messaging platform

• Collaborate with cross-functional teams (engineering, design, data science) to execute on the roadmap

• Leverage data and experimentation to continuously improve product performance

• Lead efforts to integrate ML ranking systems for more personalized customer experiences

• Monitor and analyze key product metrics to identify opportunities for improvement

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

The Growth team at Atlassian is the key to accelerating Atlassian's revenue growth by helping customers discover our products, showing how we can help solve their biggest team challenges, and removing the friction to purchase. Atlassian has 250k+ customers and serves users from a variety of industries, spanning Healthcare to Technology. The Growth team is a horizontal team, working across Atlassian's product suite, to inflect growth trajectories of our business.

We're hiring a Principal Product Manager to help us land & expand customers through free to paid conversion and our Land + Cross-flow motions, reporting to the Head of Product for Land & Expand. Join us as we unleash the power of teams all over the world!

What you'll do

• Identifying strategies to attract and convert new customers to Atlassian across our flagship products

• Play a lead role in supporting other Product Managers across defining strategy, delivery of outcomes and improving of craft

• Drive data literacy. You know how to use data to make better decisions without getting stuck in analysis paralysis.

• Maintain a customer-centric approach, focusing on the impact across our existing customer base and exploring opportunities to reach new customers.

• Succeed in a matrixed and experimentation-driven culture, with an emphasis on rapid iterations, testing and learning

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

As Principal Product Manager for Jira Align, you will have a leadership role on the Jira Align team as an individual contributor with substantial input on both strategy and execution. Reporting to the Head of Product for Jira Align, you will oversee the heart and soul of the product: functionality that enables customers to prioritize and plan their work at scale. You will operate as an expert with deep experience working with executive leaders, and an ability to immediately contribute to complex, high-impact projects.

What you’ll do:

• Define the short, medium, and long-term roadmap for your area of the Jira Align product

• Collaborate with Design, Engineering, and Business teams to ship products that deliver beautiful, thoughtful, and delightful experiences to our customers

• Mentor a world-class team of product managers

• Establish and track key performance indicators (KPIs) to measure impact of product initiatives, using OKR framework and data-driven insights to inform decisions

• Foster a feedback loop between the product team and sales/services teams for continuous improvement

• Represent Jira Align in customer meetings and external events

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

The Teamwork Platform (TWP) team is is passionate about creating unique, sustainable customer value through experiences that differentiate and make Atlassian greater than the sum of its parts. We offer capabilities that enable teams to collaborate + work to stay in-sync and connected, across all the tools our customers love.

As a Principal Product Manager driving our Platform Strategy and Integration Experiences, you will help our customers get their best work done across all their tools - Atlassian and external apps. You will also make it easy for Admins to install, configure and maintain this toolset.

We able to consider candidates who are based in Australia, New Zealand or the West Coast of the United States of America for this role.

Responsibilities:

• Use your product and platform expertise to independently deep dive into complex and ambiguous topics, uncover opportunities, and solve impactful problems

• Work with Enterprise customers directly to understand their needs and build use cases

• Partner with internal product managers and teams to collate those customer requirements and pain points

• Define big visions, weave market and customer needs into tight narratives, and work across Atlassian to execute

• Influence, manage and work across the organization - from customers, to developers, and senior executives

• Dive into complex problems and use cases around automation platform, integrations and analytics

• You will report to a Head of Product

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Responsibilities

Atlassian is looking for a Principal Product Marketing Manager to join our Platform Marketing team with a focus on Collaboration Experiences. The Platform Marketing team plays a central role in defining Atlassian’s narrative and helping our enterprise customers understand the value of our platform with key capabilities ranging from AI to automation. In this role, you will guide our cross-product collaboration narrative, working with Product and Sales to shape our story and drive awareness of the value of capabilities like goals, teams, projects, topics, and more with customers, partners, field teams, press, and analysts. This role will be a great fit if you thrive in fast-changing environments and are energized by the challenge of working closely with product to deliver a differentiated solution.

In this role, you'll get to:

• Define the strategic narrative for Atlassian’s platform collaboration capabilities based on an understanding of customer needs, use cases, product roadmap, and market trends to influence the product roadmap

• Raise awareness and shape perception of Atlassian’s platform capabilities in the market, including with customers, partners, press, and industry analysts

• Execute strategic launches and adoption programs for these platform capabilities, building relationships and influencing across Atlassian’s product suite

• Create high-quality assets for use by customers, field teams, and partners including blogs, whitepapers, presentations, demos, customer stories, and more

• Work with customer lifecycle marketing and other product marketing teams to represent platform collaboration value in integrated campaigns and events

• Become a trusted partner to the product team and establish a continuous feedback loop that encompasses customer input, market trends, and competitive factors to influence product development

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

We're hiring a Principal Program Manager, reporting to our Head of Program Management for Growth.

As a Principal Program Manager, you will help shape our Program Management organisation as a senior individual contributor. The goal is to steer a critical Growth portfolio working closely with the teams and product, design and engineering leaders.

You will have diverse program management capabilities and will guide successful outcomes by influencing others and going deep into issues. Also, you will understand the business strategy and align the technical teams to this to accelerate the program.

What you'll do

• Manage a portfolio of work in the Platform pillar in Growth, which can range from specific end to end programs to managing an intake process

• Manage often high-volume and high complexity dependencies and risks between teams by aligning partners and escalating

• Report on success metrics for programs including major risks

• Be a partner on the product and delivery strategy with the leadership team

• Guide, facilitate and close technical discussions to unblock program outcomes

• Apply your technical understanding to support and negotiate delivery timelines

• Advocate for change in program management and deliver best practices

About The Team

The Identity team is building and delivering a platform and solutions enabling Atlassian’s customers and partners to access the resources and content they are authorized to across all Atlassian products. As a member of this team you will be responsible for one or more of the critical components, customer scenarios and/or programs.

As a member of the TPM team, you will also shape the emerging TPM craft. You will demonstrate strong technical depth, and shape product strategy and drive its execution in close collaboration with stakeholders across numerous crafts and product areas.

What You’ll Do

• Analyze the state of your platform and product components, business objectives, customer needs, product adoption inhibitors, industry trends, and based on these, in close collaboration with your stakeholders, define a long-term strategy and roadmap for your platform and product components.

• Translate the strategy and platform/product requirements into technical requirements and solutions in collaboration with your partner teams and engineering counterparts.

• Drive the execution of the articulated roadmap. This will likely require scoping and execution of numerous programs, some of which you will shepherd yourself, as well as others that will be led by your colleagues.

• Manage complex dependencies and projects with a broad scope across the company.

• Drive adoption/usage of your platform across Atlassian products.

• When appropriate, contribute to the definition of the strategy and roadmap of the Identity area overall, help scope and drive the Identity-wide programs.

• While this list highlights the most common responsibilities, I want to emphasize the importance of the sense of ownership that you will have for your components of the platform and product, programs, customer scenarios. This means that you will need to proactively identify any inhibitors, issues or opportunities, and proactively address them yourself or find the right owners to do so. The bottom line is that you are a true owner of your area and the buck stops with you.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in US timezones.

Your future team

The Trust Engagement team is a globally distributed team of risk professionals that help our customers to perform risk assessments they require to trust our company and products.

We are a focused group committed to ensuring that customers trust our on-premise Products and their data in our Cloud Products. We value diverse thinking and creativity, so we can support each other and do interesting things. You will work with the whole Atlassian team to improve our Trust Program and story.

Atlassian is rapidly growing our Trust Engagement team and we need experienced and motivated people to help us meet our goals. As a Principal Trust Analyst, you will drive the growth and expansion of how we promote customer trust.

What you'll do

You will oversee the team's interactions with Trust & Security, Compliance, Privacy, Legal, Operational, and SRE teams, Internal IT, Field Operations, Customer Support, and Go-To-Market Teams. Your primary focus will be on enhancing Trust & Security practices, driving strategic enhancements to our internal processes and controls, influencing security and compliance product features, and strengthening customer engagement. You will never have a dull moment as you enable our customers' Trust in Atlassian by understanding and meeting a wide range of customers current and future expectations as it relates to trust in both on-premise and SaaS products.

In this role, you will:

• Represent Atlassian with our Public Sector & Enterprise customers to remove trust as a blocker for customer acquisition, customer migration, and long-term customer retention;

• Be accountable for engaging in a variety of Atlassian public sector customer-facing initiatives. Your primary focus will involve helping our customers gain an understanding of Atlassian’s commitment to Trust by articulating our Security practices, Compliance posture, and Privacy measures.

• Manage complex customer security reviews from public sector agencies and government contractors in the US.

• Support Atlassian Executive Briefings by presenting Atlassian’s Trust Strategy to customers in pre and post sales engagements

• Support legal in negotiating security and compliance terms & exhibits for Atlassian Customer Agreements

• Represent the Voice of the Customer by identifying deal blockers and friction points to influence Security, Product & Engineering strategy in meeting customer expectations

• Drive customer facing Trust collateral by publishing publicly facing materials, presentations, white papers

• Provide security, compliance, and privacy education and training to internal partner teams in Sales, Product Marketing, Legal, etc.

• Mentor team through technical leadership and knowledge sharing

Your background:

• On your first day, we’ll expect you to have:

  • 10+ years experience working with Public Sector agencies and government contractors in Security, Governance, Risk and Compliance domain areas;

  • Expertise to guide discussions about security and risk trade-offs;

  • Customer-facing or consulting engagement experience;

  • Success with customer, executive, or board member briefings on strategy.

  • Knowledge of various compliance and security certifications (FedRAMP, ISO 27001, PCI-DSS, etc.)

  • Experience working with Regulatory Compliance, Global Privacy Programs, Cloud Security or related functions;

  • Experience in a large-scale enterprise SaaS solutions;

• It's phenomenal, but not required, if you have:

  • Experience participating in customer-facing incident response functions;

  • Experience operating on a globally distributed team.

  • Experience in supporting Security Questionnaires, Customer Audits, and Legal Negotiations

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a primarily remote position. However, to help our teams work together effectively, you will be located in the Pacific Standard Time zone and in close proximity to our Bellevue, Washington office or SF or Mountain View offices in California.

Your future team

Our Leadership Operations team is a global team of over 60 Executive and Administrative Assistants. Our mission is to Supercharge Atlassian leaders - unleashing their focus and productivity. Teamwork is at the core of everything we do and we work openly and collaboratively across the business. We subscribe to a centralized administrative structure - you will report directly into a Team Manager who will partner with you and your leaders.

Are you passionate about the administrative craft? Do you wish to join a TEAM of administrative professionals who are doing the best work of their lives? If so, this may be the perfect opportunity for you!

Join us. We're hiring a Senior Administrative Assistant with a background in supporting leaders at scale.

What you'll do

• Deliver excellence in all foundational administrative tasks - calendar management, travel, expenses, and administration.

• Help organize business meetings through Google Calendar.

• Ensure proper coordination of meetings and booking of office meeting rooms.

• Prepare travel itineraries, transportation arrangements and accommodations where necessary.

• Be entrusted with the task of handling corporate and personal expenses.

• Coordinate virtual and in-person events.

• Be an important bridge between your leader and their teams, quickly building trusted relationships.

• Participate in Leadership Ops meetings and build relationships throughout the team.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is looking for a Senior Communications Manager with exceptional writing skills to join our US team. In this role, you will be responsible for generating a calendar of ideas and content to support our marketing and communications initiatives. You’ll have experience working across writing styles and content types, and be as comfortable spinning up a social post as you are developing an exec keynote or long form report. A background working to deadlines in a fast-paced communications team is a must, as is a proven track record supporting and writing for executives. 

If you love writing, hate jargon, and want to work alongside a great team, we’d love to hear from you. This is an individual contributor position, reporting to the Head of Corporate Communications. This role can be remote from anywhere in the US.

Responsibilities

• Work across communications and marketing teams to understand priorities and generate compelling angles for storytelling and thought leadership 

• Write thought-provoking, engaging material that our audiences want to read, watch, listen to and engage with

• Build and manage social media strategy for executives, maintaining a calendar of social posts

• Support leaders with content for external appearances, including fireside chats & keynotes

• Pitch in with writing and content needs across the communications team, whether a quick-turn blog post or talking points for an interview 

• Build relationships with teams across the company to source ideas 

• Measure results and adjust approaches accordingly

About Atlassian

Atlassian's mission, "to unleash the potential of every team," is the guiding light behind our work. We have developed well-known products such as Jira, Confluence, and Trello that fit into the fabric of teamwork across different types of teams and the processes to help every team succeed.

Atlassians can choose where they work - whether in an office, from home, or a combination. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually as part of being a distributed-first company.

About this role

Data is a big deal at Atlassian. We ingest billions of events each month into our analytical platforms and have dozens of teams across the company that depend on data platforms to drive their decisions.

We seek a Senior Data Engineering Manager to join the Data Engineering team that supports the Customer Support and Services (CSS) organization in building foundational analytical and operational data products to provide the best customer support experience for Atlassian Customers.

As a Senior Data Engineering Manager, you will be a technical leader and a people manager. Your role encompasses guiding the team in making crucial technical decisions to develop production-grade data products. Additionally, you will prioritize and organize the team's workload, ensuring optimal efficiency. Beyond that, you'll foster career growth by providing mentorship opportunities and empowering your team to thrive professionally.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $203,300 - $271,000

Zone B: $183,000 - $243,900

Zone C: $168,700 - $225,000

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

• Build and lead a team of data engineers through hiring, coaching, mentoring, and hands-on career development.

• Provide deep technical guidance and support the team in driving large projects within complex dependencies and multiple stakeholders.

• Collaborate with various stakeholders, gather deep domain expertise, and own delivery of projects across multiple streams.

• Collaborate in technical/architectural discussions, provide direction, and drive decision-making.

• Inspire innovation and operational excellence within the team and influence other Data Engineering teams.

Working at Atlassian

This section is standardized across all Atlassian roles.

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. 

This is a remote position. To help our teams work together effectively, this role requires you to be located in the Pacific / Mountain timezones.

Your future team

You will be part of a world-class Data Science team that leverages data to drive insights about our products and customers. The Data Science team partners with Product Managers/Researchers/Data Engineers/Marketers/Privacy and Executive teams to drive and influence. They use a variety of analysis and data-science techniques to understand how Atlassian’s customers engage with our products and communications and, in doing so, identify, design, and measure the success of product investments.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $175,100 - $233,400

Zone B: $157,600 - $210,100

Zone C: $145,300 - $193,800

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

In this role, you will:

• Collaborate on a variety of product and business problems with a diverse set of cross-functional partners and become a trusted strategic partner through the structure and clarity of your work.

• Apply technical expertise with quantitative analysis, experimentation, and the presentation of data to develop strategies for our business and help solve the business's biggest challenges.

• Focus on developing hypotheses through analytical approaches, different methodologies, frameworks, and technical approaches to test them.

• Define, understand, and test opportunities to improve the products and business and influence roadmaps through insights and recommendations.

• Partner with cross-functional teams to inform, influence, and execute strategy decisions

• Identify and measure the success of product efforts through forecasting and monitoring of key product metrics to understand trends.

• You will use data to shape product development, quantify new opportunities, identify upcoming challenges, and ensure the products we build bring value to people, businesses, and Atlassian.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

You will be part of a world-class Data Science team that leverages data to drive insights about our products and customers. The Data Science team partners with Product Managers/Researchers/Data Engineers/Marketers/Privacy and Executive teams to drive and influence. They use a variety of analysis and data-science techniques to understand how Atlassian’s customers engage with our products and communications and, in doing so, identify, design, and measure the success of product investments.

In this role, you will:

• Collaborate on a variety of product and business problems with a diverse set of cross-functional partners and become a trusted strategic partner through the structure and clarity of your work.

• Apply technical expertise with quantitative analysis, experimentation, and the presentation of data to develop strategies for our business and help solve the business's biggest challenges.

• Focus on developing hypotheses through analytical approaches, different methodologies, frameworks, and technical approaches to test them.

• Define, understand, and test opportunities to improve the products and business and influence roadmaps through insights and recommendations.

• Partner with cross-functional teams to inform, influence, and execute strategy decisions

• Identify and measure the success of product efforts through forecasting and monitoring of key product metrics to understand trends.

• You will use data to shape product development, quantify new opportunities, identify upcoming challenges, and ensure the products we build bring value to people, businesses, and Atlassian.

Minimum Qualifications / Your background:

• 5+ Years of Experience in Data Science or related fields

• Proficiency in SQL AND another data manipulation programming language (e.g Python, R)

• Expertise at telling stories with data and familiarity with at least one visualization tool (e.g. Tableau, R-Shiny, Microstrategy, SAP Business Objects, Looker, etc.)

• Experience in applying statistical concepts (e.g. regressions, A/B tests, clustering, probability) to business problems

• Experience driving projects or programs which have had proven impact on business strategy and performance through your analytics skills

• Ability to craft analysis into well-written and persuasive content

Desirable Qualifications

• 7+ Years of Experience in Data Science or related fields OR 5+ Years of experience in Data Science along with a post-graduate degree or equivalent in a related field

• An understanding of the SaaS business model and key metrics

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the Pacific Time Zone.

Your future team

We're looking for a Senior Design Manager to join the AI Design Team. Our mission is to accelerate AI innovation across our products and platforms, provide cohesive AI experiences, and set up an Atlassian AI platform for the future. Reporting into the Head of Design for AI, you'll lead Product and Content Designers on the Search and Conversation team working on Atlassian Rovo—using AI to find, learn, and act. You will have both a strong design background and practitioner experience with AI/ML and AI-centered products for search and chat.

What you'll do

• You'll work with fellow Designers, Engineers, Product Managers, Content Designers, Researchers, Marketers, and Analysts to develop an elegant user experience in our products and ship high-quality work.

• Partner with leadership, stakeholders, cross-functional teams to create improvements to AI-driven features and core AI capabilities.

• Recruit, mentor, and support a growing design team, serving as a role model and motivator to foster a diverse and inclusive working environment.

• Work with the product teams to unlock team productivity with search, chat, knowledge discovery, and AI agents for Rovo and Atlassian product suite.

• Lead multiple AI initiatives with your team from creation to execution and be responsible for tying back to customer value delivery and outcomes.

• Communicate design concepts and plans persuasively across different audiences and varying levels of the organization.

• Ensure design solutions deliver customer value through qualitative research and quantitative data.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

Loom, a leader in video communication, has been revolutionizing the way teams collaborate. Since joining the Atlassian family, Loom continues to experience phenomenal growth, and we're just getting started. As part of this next chapter, we're looking for a seasoned Senior Manager to drive our expansion within the Enterprise segment.

We're searching for a Senior Engineering Manager to join the Loom Enterprise team, reporting to the Head of Loom Engineering. As the Senior Manager for Enterprise at Loom, you'll play a critical role in scaling our Enterprise adoption, a strategic priority for both Loom and Atlassian.

In this role, you will:

• Hire, lead, and manage a high-performing team focused on Enterprise growth strategies.

• Own the delivery of new product and systems initiatives

• Collaborate in technical & architectural discussions, provide direction, and drive decision-making

• Build an open, trusting, operationally mature culture

• Be the engineering voice in our quarterly planning process, driving the team’s technical strategy and collaborating on our product strategy

• Participate in hiring, planning, and budgeting exercises

Qualifications

Your background:

• 5+ years of experience managing and growing high-performing engineering teams

• Demonstrated experience collaborating with cross-functional partners to drive and influence product and technical strategy

• Ability to drive high technical standards, accounting for performance, reliability, and scalability

• Experience in working with distributed teams

• Bachelor's or Master's degree (preferably a Computer Science degree or equivalent experience)

Job Description

Atlassian helps teams everywhere change the world. Our products are revolutionizing the software industry and helping teams collaborate and craft the magic that delivers their best work. Think NASA launching the Rover on Mars or Cochlear gifting those born deaf with the ability to hear, your work directly impacts the products they use to advance humanity.

Our Corporate Security team is responsible for partnering with IT and building world-class enterprise security to help secure Atlassian data and systems. We're looking for a Corporate Security Manager, reporting to the Head of Corporate Security to lead our US-based remote team. You’ll have the opportunity to improve security for every Atlassian and make impactful changes to the way we work.

You’ll bring your experience to grow and lead a team of corporate security engineers to build out protections on enterprise endpoint systems (all three, but heavy on Apple), secure corporate network infrastructure, partner with IT to address enterprise risk, and engineering software to help secure our Atlassian TEAM.

The role offers a great chance to work with a wide variety of teams, tech stacks, and SaaS providers in a highly dynamic environment.

The candidate must be located in Pacific Time Zone for this position.

In this role, you’ll get to:

This person will work for the team that is responsible for securing the Atlassian’s internal systems and data. They will be expected to lead on project and initiatives within the following security domains:

• Infrastructure / Network Security

• Endpoint / Browser Security

• Vendor Security / TPRM

• Identity & Access Management (IAM)

• Data Loss Prevention (DLP)

• Zero Trust

• Insider Threats

• Make a real difference to Atlassian security and privacy

• Lead big organizational and technical change

• Do interesting diverse technical work, your way.

More about you

We’re looking for individuals who can adapt quickly, be flexible and enjoy working in a variety of areas. To be successful, you must thrive on autonomy and open work.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $190,500 - $253,900

Zone B: $171,400 - $228,500

Zone C: $158,100 - $210,800

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

On your first day, we’ll expect you to have:

• Experience building and leading security teams

• Strong stakeholder management skills

• Experience with security program development and uplift

• Experience in infrastructure security with an emphasis on endpoint security, network security, and/or supply chain risk management.

• Affinity for growing teams and helping people succeed

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We are looking for a senior engineering manager to join the Teamwork Graph team and lead a group of talented engineers who are responsible for helping build and deploy the knowledge graph of how teams work together. The graph enables various Atlassian products to work together more effectively.  Checkout this clip from the recent founder keynote for more details. You will work closely with the Teamwork Platform leadership team to define and execute the vision and strategy for data architecture, indexing, and various APIs using AI models as applicable. You will also collaborate with the federated product teams and other central orgs to integrate the Teamwork knowledge deeply in various products such as Search, Jira, Confluence, and many upcoming ones. The graph will also be a key input to Atlassian Intelligence and AI powered products.

Responsibilities:

• Process and structure large amounts of graph data to power applications across Atlassian

• Experienced at designing great APIs

• Mentor and coach your team members on best practices, code quality, design patterns, testing, debugging, and documentation.

• Hire, onboard, and retain top talent for your team and foster a culture of innovation, collaboration, and excellence.

• Communicate effectively with internal and external partners, present technical concepts and results clearly and concisely, and solicit feedback and input from various stakeholders.

• Creative use of generative AI and ML to process, structure, and reason over large amounts of data to power intelligent products

Experience:

• 5+ years of experience managing engineering  teams running core services at scale

• Experience building and scaling business applications and systems  using large amounts of data

• Ability to communicate and explain data science concepts to diverse audiences, craft a compelling story

• Build generalizable platforms with a keen eye on empowering applications in product

• Agile development mindset, appreciating the benefit of  iteration and improvement

• Experience working with LLMs and RAG a bonus

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

To become a 100-year company, we need a world-class engineering organisation made up of empowered teams who have the tools and infrastructure to do the best work of their careers.

We're searching for a Senior Engineering Manager to join the Loom Distribution Engineering team. You'll be reporting to our Head of Distribution Engineering. This team is responsible for working across the stack to build new distribution channels and high-quality, seamless experiences that help users discover and engage with our products. Leading this team, you will drive continued innovation and own application quality across these experiences and the backend services that power them.

We're looking for people who want to write the future and who believe that we can accomplish so much more together.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $205,800 - $274,400

Zone B: $185,200 - $246,900

Zone C: $170,800 - $227,700

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

In this role, you will:

• Manage a team of technical leads and engineers, fostering their growth and inspiring innovation and operational excellence

• Own the delivery of new product and systems initiatives

• Collaborate in technical & architectural discussions, provide direction, and drive decision-making

• Build an open, trusting, operationally mature culture

• Be the engineering voice in our quarterly planning process, driving the team technical strategy and collaborating on our product strategy

• Participate in hiring, planning, and budgeting exercises

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

To help our teams work together effectively, this role is fully remote, but requires you to be located in a US Time Zone.

We're searching for a Senior Engineering Manager to join Atlassian.

As a Senior Engineering Manager, you'll be a technical leader and people manager, responsible for guiding the team to technical decisions for production services, helping prioritize and organize the team's work, and providing career growth and mentorship opportunities to your team.

You will manage a group of 10-18 engineers on a Backend Software Engineering Team and work closely with your design and product management counterparts to build user journeys that unleash the potential of our future customers.

Your Future Team

To become a 100-year company, we need a world-class engineering organisation made up of empowered teams who have the tools and infrastructure to do the best work of their careers.

As part of a unified R&D team, Engineering is prioritising key initiatives which support our customers in moving to cloud while simultaneously continuing to bring the most value to our customers through investments across our core product suite – including Jira, Confluence, Trello, and Bitbucket.

We're looking for people who want to write the future and who believe that we can accomplish so much more together.

In this role, you will:

• Inspire innovation and operational excellence

• Own the delivery of critical projects in a microservices environment

• Be the engineering voice in our quarterly planning process

• Build an open, trusting, operationally mature culture

• Participate in hiring planning and other budgeting exercises

• Collaborate in technical/architectural discussions, provide direction and drive decision-making

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

To help our teams work together effectively, this role is fully remote, but requires you to be located in a US Time Zone.

We're searching for a Senior Engineering Manager to join Atlassian.

As a Senior Engineering Manager, you'll be a technical leader and people manager, responsible for guiding the team to technical decisions for production services, helping prioritize and organize the team's work, and providing career growth and mentorship opportunities to your team.

You will manage a group of 10-18 engineers on a Full Stack Software Engineering Team and work closely with your design and product management counterparts to build user journeys that unleash the potential of our future customers.

Your future team

To become a 100-year company, we need a world-class engineering organisation made up of empowered teams who have the tools and infrastructure to do the best work of their careers.

As part of a unified R&D team, Engineering is prioritising key initiatives which support our customers in moving to cloud while simultaneously continuing to bring the most value to our customers through investments across our core product suite – including Jira, Confluence, Trello, and Bitbucket.

We're looking for people who want to write the future and who believe that we can accomplish so much more together.

In this role, you will:

• Inspire innovation and operational excellence

• Own the delivery of critical projects in a microservices environment

• Be the engineering voice in our quarterly planning process

• Build an open, trusting, operationally mature culture

• Participate in hiring planning and other budgeting exercises

• Collaborate in technical/architectural discussions, provide direction and drive decision-making

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Overview

Our Leadership Operations team is a global team of over 60 Executive and Administrative Assistants. Our mission is to Supercharge Atlassian leaders - unleashing their focus and productivity. Teamwork is at the core of everything we do and we work openly and collaboratively across the business. Leadership Operations operates as a centralized team, meaning you will report to a Team Manager who understands your craft as an EA and who will partner with you and your leaders.

Are you passionate about the Executive Assistant craft? Do you wish to join a TEAM of administrative professionals who are doing the best work of their lives? If so, this may be the perfect opportunity for you!

To help our teams work together effectively, this role requires you to be located in the Pacific Time Zone.

What you'll do:

• Deliver excellence in all foundational EA tasks - calendar management, email management, travel, expenses, and administration.

• Partner with your leader to manage their time and ensure they're well-prepped for all meetings. Develop trusted relationships with leaders and internal and external partners to stay in rhythm on priorities and actions.

• Bring teams together and be a common thread and connection point within a global team.

• Participate in meetings, preparing agendas, taking notes, and leading action items.

• Run virtual and in-person events.

• Help draft communications on behalf of leader - including presentations, blogs, emails - and review datasets (e.g. engagement surveys) to create insightful reports.

• Lead/participate in ad hoc projects.

• Participate in Leadership Ops meetings, contribute to our craft and build relationships throughout the team.

Working at Atlassian

Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. This is a remote position and to ensure successfully collaboration for our teams, you will preferably be located in PST timezone. 

Our FP&A team exists to set long and short term growth targets, while helping the business make financially strategic decisions that support these plans. We're hiring a Senior Finance Business Partner, Cloud Infrastructure reporting to the Head of Cloud Infrastructure Finance. You are a finance professional with experience in Cloud cost forecasting and management. 

Here, you'll drive Cloud infrastructure strategies, produce robust financial plans and be part of our journey to help shape and drive forward the vision of one of the fastest-growing companies in the market

.In this role you'll get to:

• Engage with the business to track, manage and forecast infrastructure spending across their business

• Lead planning discussions and project reviews with key stakeholders to align on new projects and ensure alignment on all aspects of infrastructure planning

• Assist in the creation of board-level materials on critical infrastructure spending topics (e.g., long-range forecasting) 

• Drive multi-year forecasting of infrastructure spend

• Drive various ad hoc financial modeling to support incremental initiatives and projects

• Leverage visualization and mapping tools such as Tableau, Excel and other data analytics tools to conduct analysis, produce charts/graphs and support partner/internal engagements

On your first day, we'll expect you to have: 

• A minimum of 5 years of experience in finance business partnering (3+ years in public cloud or infrastructure finance) 

• Fair knowledge of SaaS/Cloud business models 

• Possess a current FinOps certification, Azure/AWS Fundamentals certification

• Experience with at least one of the Public Clouds Azure or AWS 

• Proficiency with financial modeling and (Excel, Power BI, QuickSight, Tableau, etc)

• While still being collaborative and inclusive in nature 

• Bachelor's degree in a quantitative field (Finance, Accounting, Economics)

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

To help our teams work together effectively, this role is fully remote, but requires you to be located in a US timezone. We're looking for a Senior Fullstack Software Engineer to join our team, passionately focused on delivering creative improvements for our engineering teams.

What You'll Do:

• You will guide the technical direction and implementation of large-scale product features

• Evaluate trade-offs between correctness, robustness, performance and customer impact to ensure we build the right solution

• Collaborate with product, design and engineering to influence product strategy and direction

• Ship well-tested, secure, reliable, and maintainable code while keeping our customers best interests in mind

• React to how our product is used in the wild, and help to fix bugs and production issues as they occur

• Contribute to code reviews, documentation, and complex bug fixes with security, performance and reliability in mind

• Mentor and level up the skills of your teammates by sharing your expertise

Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is seeking a Senior Machine Learning Scientist to join our Central AI team located in Bellevue WA. The Central AI organization constructs the fundamental infrastructure, data pipeline, frameworks, models, and other capabilities to expedite AI feature development throughout the entire company.

Your future team
The Central AI org is part of the larger Atlassian Intelligence program. Its purpose is to accelerate AI innovation across all our products and platform, provide cohesive AI experiences and setup up an Atlassian AI infrastructure for the future.

While it's anticipated that the majority of AI-driven initiatives will be developed and executed by federated product teams within Atlassian, the role of Central AI is pivotal to this process. Central AI is tasked with constructing the underlying infrastructure and capacities, which are crucial for the seamless integration and optimal functionality of AI across various departments. By doing so, Central AI ensures that different teams within the organization do not work in silos but have access to a unified foundation that promotes efficiency and collaboration. Additionally, Central AI is responsible for developing some of the core shared experiences typical in the AI domain, such as search, knowledge discovery and conversation.

What you’ll do

As a Senior Machine Learning engineer, you will work on the development and implementation of the cutting edge machine learning algorithms, training sophisticated models, collaborating with product, engineering, and analytics teams, to build the AI functionalities into each Atlassian products and services. Your daily responsibilities will encompass a broad spectrum of tasks such as designing system and model architectures, conducting rigorous experimentation and model evaluations, and providing guidance to junior ML engineers. Your role is pivotal, stretching beyond these tasks, ensuring AI's transformative potential is realized across our offerings.

Your background

On the first day, we'll expect you to have

• Bachelor's or Master's degree (preferably a Computer Science degree or equivalent experience)

• 3+ years of related industry experience in the data science domain

• Expertise in Python or Java with and the ability to write performant production-quality code, familiarity with SQL, knowledge of Spark and cloud data environments (e.g. AWS, Databricks)

• Experience building and scaling machine learning models in business applications using large amounts of data

• Ability to communicate and explain data science concepts to diverse audiences, craft a compelling story

• Focus on business practicality and the 80/20 rule; very high bar for output quality, but recognize the business benefit of "having something now" vs "perfection sometime in the future"

• Agile development mindset, appreciating the benefit of constant iteration and improvement

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your Future Team - DevAI

Atlassian’s journey began with Jira, a tool designed to help developers track bugs and manage their work. Over the years, Atlassian has expanded its suite of productivity tools, yet developers remain at the heart of our focus. We are revitalizing our product lineup to better serve this core audience. Atlassian's ecosystem uniquely positions us to enhance every step of the developers’ productivity cycle. Central to this effort is the creation of a new DevAI pillar, aimed at deeply integrating AI to redefine developer experiences. This includes everything from a daily-use “developer dash” to AI-driven code reviews and autonomous code generation to complete tasks. Our vision is to transform software development, and we have ambitious plans to achieve this.

What You’ll Do

As part of our team, you will play a crucial role in innovating the core intelligence solutions within our DevAI products. Your responsibilities will include (but not limited to) LLM integration, prompt engineering, and developing end-to-end AI features using cutting-edge technologies. You will collaborate closely with a diverse and highly skilled group of scientists and software engineers within our team, as well as with multiple partner teams across the company. Together, we are committed to delivering Atlassian’s world-class developer AI products that will shape the future of software development.

General Responsibilities: These are ongoing or overarching tasks that guide the strategic and collaborative aspects of the role:

• Problem Solving: Identify complex challenges and provide creative solutions to advance the capabilities and functionalities of the products.

• Collaboration: Work with cross-functional teams, including data scientists and software engineers. Build and maintain sustainable partnerships with team members from various technical backgrounds.

• Communication: Communicate technical details effectively to the team and engage in technical discussions to contribute ideas and solutions.

• Continuous Learning: Stay updated with the latest research and advancements in machine learning, AI, and relevant technology applications. Apply cutting-edge knowledge and techniques to enhance product innovation and effectiveness.

Daily Responsibilities: These tasks are more routine or technical, involving hands-on activities that need to be performed regularly:

• Design and Development: Design LLM based methodology and algorithms tailored to specific product needs.

• Data Handling: Perform data preprocessing and feature engineering to improve product inputs and performance.

• Evaluation: Conduct experiments to evaluate the performance of products and use a variety of metrics and testing methods to ensure the solutions meet design specifications.

• Implementation and Optimization: Implement and optimize machine learning pipelines.

• Monitoring and Maintenance the deployed intelligence solutions to ensure they continue to perform accurately and efficiently.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the west coast of the United States.

Your future team

We’re looking for a senior machine learning engineering manager to join our Central AI team and lead a group of talented engineers who are responsible for creating and deploying state-of-the-art machine learning models and algorithms. You will report directly to the head of engineering and work closely with the Central AI leadership team to define and execute the vision and strategy for AI modeling training and evaluation, as well as the cutting edge machine learning algorithms development. You will also collaborate with the AI platform team, federated product teams, and other stakeholders to provide the modeling, framework, and prompt engineering support for the federated product teams to accelerate the AI feature development across the board.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $229,300 - $305,700

Zone B: $206,300 - $275,100

Zone C: $190,300 - $253,700

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

What you'll do

As the engineering manager, you will need to work with the product manager, AI platform team, federated product teams to:

• Manage the end-to-end machine learning lifecycle, from data collection and preprocessing, to model development and deployment, to evaluation and monitoring.

• Research and implement novel machine learning techniques and algorithms that can improve the performance, scalability, and robustness of our AI models and systems.

• Mentor and coach your team members on best practices, code quality, design patterns, testing, debugging, and documentation.

• Hire, onboard, and retain top talent for your team and foster a culture of innovation, collaboration, and excellence.

• Communicate effectively with internal and external partners, present technical concepts and results clearly and concisely, and solicit feedback and input from various stakeholders.

Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

As a Senior Software Engineer in the Central AI team, you will build and maintain the core infrastructure to allow machine learning engineers and data scientists to develop, train, evaluate, deploy, and operate Machine Learning models and pipelines. You will use your software development expertise to solve difficult problems, tackling complex infrastructure and architecture challenges.

You will have the opportunity to lead other engineers to drive involved projects from technical design to launch. You will also collaborate with other teams and internal customers to set expectations, gather input and communicate results.

Your future team

The Central AI org is part of the larger Atlassian Intelligence program. Its purpose is to accelerate AI innovation across all our products and platform, provide cohesive AI experiences and setup up an Atlassian AI infrastructure for the future.

While it's anticipated that the majority of AI-driven initiatives will be developed and executed by federated product teams within Atlassian, the role of Central AI is pivotal to this process. Central AI is tasked with constructing the underlying infrastructure and capacities, which are crucial for the seamless integration and optimal functionality of AI across various departments. By doing so, Central AI ensures that different teams within the organization do not work in silos but have access to a unified foundation that promotes efficiency and collaboration. Additionally, Central AI is responsible for developing some of the core shared experiences typical in the AI domain, such as search, knowledge discovery and conversation.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Role Overview: We are seeking a highly motivated and experienced Senior Manager, Customer Success Strategy, to join our Customer Experience & Strategic Programs team. In this role, you will be responsible for developing and executing strategies that drive enterprise customer success, enhance customer experiences, and foster long-term relationships. You will work closely with cross-functional teams, including Product, Sales, Marketing, and Support, to ensure our customers achieve their desired outcomes with Atlassian products.

Key Responsibilities:

• Strategic Planning: Develop and implement comprehensive enterprise customer success strategies that align with Atlassian’s business goals and customer needs. Identify opportunities for improvement and innovation in our customer success processes and practices. Strong understanding of Success Plans, Value Frameworks, and Enterprise Customer Success.

• Customer Insights: Gather and analyze customer feedback, usage data, and market trends to gain insights into customer behavior and preferences. Use these insights to inform strategy and decision-making.

• Team Leadership: Lead, mentor, and inspire a team of customer success strategists. Foster a culture of collaboration, continuous improvement, and customer-centricity within the team.

• Customer Engagement: Design and oversee programs and initiatives to engage customers at key points in their journey, ensuring they derive maximum value from our products.

• Stakeholder Collaboration: Partner with CS Leadership, Product, Sales, Marketing, and Support teams to align customer success initiatives with broader company objectives. Advocate for customer needs and ensure their voice is heard in strategic discussions.

• Performance Metrics: Establish and track key performance indicators (KPIs) to measure the effectiveness of customer success programs. Use data-driven insights to refine strategies and improve outcomes.

• Innovation and Best Practices: Stay current with industry trends, best practices, and emerging technologies in customer success. Introduce innovative approaches to enhance customer experiences and drive success.

• Customer Health: Develop and implement frameworks to monitor and improve customer health scores. Proactively address potential issues and ensure customers are on track to achieve their goals.

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field; MBA or advanced degree preferred.

• 8+ years of experience in customer success, strategy, or a related field, with at least 3 years in a leadership role.

• Proven track record of developing and executing successful customer success strategies.

• Strong analytical skills with the ability to interpret complex data and make data-driven decisions.

• Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.

• Demonstrated ability to lead and inspire high-performing teams.

• Experience with Atlassian products and a strong understanding of the software industry is a plus.

• Passion for customer success and a deep commitment to driving customer outcomes.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Team Overview

Sales Strategy & Analytics is growing and we are looking for a Senior Manager, Sales Strategy and Operations, to lead the team of sales strategy analysts supporting the Solution Sales Overlay and Solution Engineer organizations. In this role, you will be a highly visible and key player in scaling the sales strategy team ability to drive insights into the Solution Overlays' and Solution Engineers' contribution to the business.

Do you enjoy partnering with senior stakeholders and driving insights out of data to find ways to improve the business and go to market strategy? Keep reading!

You will be responsible for the overall effectiveness of the team's ability to partner with Solution Overlay Sales and Solution Engineer stakeholders and cross-functional teams to drive insights, planning, and go-to-market strategy.

• Stakeholder management: you will be a strategic business partner to the Solution Overlay Sales and Solution Engineer leadership team. You will have to take ownership and drive execution of strategic initiatives by working very closely with business leaders

• Team management: manage a team of two senior analysts (current team size)

• Cross functional collaboration: Working with cross-functional teams to consolidate and enhance our reporting capabilities into a unified suite of actionable insights and execute on go-to-market strategy. You will work with teams such as the broader Sales Strategy and Analytics team, Revenue Operations, Finance, Business Operations, etc.

• Strategy and Operations: Key driver in responsibilities such as forecasting, M/QBR preparation, annual and quarterly planning, OKR setting, analyzing the health of the business and present recommendations to senior management for strategic decision making and investments. Drive the team to be proactive rather than reactive.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

The Sr. Manager, Sales Systems & Operations is a leadership role in our Sales Strategy & Operations organization. This person works with leaders and stakeholders in Sales, Marketing, Customer Success and other cross-functional teams across Atlassian to understand business needs, drive prioritization and support the implementation of projects/programs. This role is accountable for end-to-end project lifecycle support, from requirements gathering through to post-release support, and everything in between. Your team plays an integral role in developing and ensuring the successful delivery of our Sales project portfolio, but also supports the day-to-day operations for sales systems - triaging field sales issues and questions, and generally keeping the lights on for our sales teams.

Atlassian is a dynamic, fast-changing, high-growth environment, and our Sales Systems & Operations team plays a critical role in supporting that growth. We are looking for an equally dynamic leader to help lead the team and support the continued evolution of our enterprise sales model.

What you’ll do

• Work with business stakeholders and leadership in Sales to understand business objectives, needs and priorities, and develop and maintain a roadmap of projects and programs aligned to these goals.

• Drive programs and initiatives that streamline and improve our sellers QTC experience.

• You will support the NPI (new product introduction) process, including M&A projects, to ensure successful operationalization of new offers across lead-to-cash and support processes.

• Support end-to-end project/program management for CRM and related sales-systems initiatives. As a hands-on leader, you will manage a team of business analysts and product owners who will support or execute prioritized projects. You will ensure the business value of your projects are quantified and that measurable success metrics have been defined. You will drive clarity of requirements and will ask lots of “why” questions to validate business impact of what gets implemented and to ensure that the solution will stand the test of time.

• Assess the business impact of projects and required investment, and drive the prioritization of initiatives to realize the best returns.

• You will partner closely with our technology teams to design best-in-class solutions, and will have ultimate accountability for the successful delivery of projects in our portfolio, including change management and enablement activities for our field teams.

• You will work closely with our different selling teams to identify ways to drive improvements into their work flows and optimize the experience to their unique seller objects

• You will be a trusted advisor to the business - helping guide our sales organization to best-in-class sales practices.

• Provide guidance, mentorship, and development opportunities for team members, while fostering a collaborative and high-performing team culture.

Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

The Premier Support Engineer is apart of our Enterprise Support team, which is focused on providing advanced support and product expertise to our largest customers. This role is a support engineer working on our most important customer accounts and working with global Atlassian team members. You will join a growing team of specialists improving our support capabilities, capacity, and quality for our largest and most sophisticated customers.

You will be a key to providing a consistent quality experience, bringing new and improved support methodologies to Atlassian, and building a wide and loyal customer base to the Atlassian products and brand. You will perform triage, root cause analysis, debugging and solving across one-to-many Atlassian products. As part of the team, you will receive on-boarding training to make you a specialist in one or more of our products, system technologies, and network technologies. You will lead and participate in customer-facing calls helping to communicate progress updates, action plans, and resolution details. You will be part of a team ensuring we have customers for life.

Are you passionate about collaborating with knowledgeable teams and about providing high-quality service to the world's largest customers? If so, this role could be perfect for you. Apply and become part of our global team of engineers practicing a follow-the-sun methodology with our other offices around the world to deliver the best support possible for our high-priority customers.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

As Senior Principal Product Manager for API and Extensibility, you will have full autonomy to fundamentally alter the prioritization of extensibility. This will unlock customer value through a more productive Atlassian, more innovative partner apps and enabling enterprise customizations. Reporting directly to our Head of Economy you will partner cross-functionally with product teams, partnership, ecosystem, platform and marketing to deliver on and drive the adoption of APIs and extensibility. Without extensibility our Ecosystem can’t function and without improvements to extensibility, our Ecosystem can’t innovate. The strategy and roadmap you own will affect not just our developer partners but Atlassian teams and enterprise customers. You will operate as an expert with deep experience working with executive leaders, and an ability to immediately contribute to complex, high-impact projects.

This is a remote position but to help our teams work together, this role requires you to be located in the PST time zone only.

If you are passionate about driving innovation through API and Extensibility strategies and enjoy working in a collaborative environment, we would love to hear from you! Apply now to lead the way in shaping Atlassian's future.

Responsibilities:

• Lead the development, definition, and execution of the API and Extensibility strategy.

• Collaborate with cross-functional teams within Atlassian to ensure alignment and successful implementation.

• Define and set appropriate Objectives and Key Results (OKRs) to drive organizational changes and meet strategic goals.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

We're hiring a Senior Principal Program Manager, reporting to our Head of Program Management for Growth.

As a Senior Principal Program Manager, you will help shape our Program Management organisation as a senior individual contributor. The goal is to steer a critical Growth program working closely with the teams and product, design and engineering leaders.

You will have diverse program management capabilities and will guide successful outcomes by influencing others and going deep into issues. Also, you will understand the business strategy and align the technical teams to this to accelerate the program.

What you'll do

• Manage large technical programs that span multiple teams and product areas

• Manage often high-volume and high complexity dependencies and risks between teams by aligning partners and escalating

• Report on success metrics for programs including major risks

• Be a partner on the product and delivery strategy with the leadership team

• Guide, facilitate and close technical discussions to unblock program outcomes

• Apply your technical understanding to support and negotiate delivery timelines

• Advocate for change in program management and deliver best practices

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a hybrid role that involves supporting some in-person programs, which will require you to be located near Seattle or San Francisco.

Your future team

We're hiring an experienced Senior Principal Program Manager, reporting into our Internal Innovation Lead of CTO Strategic Initiatives. You will oversee business and site operations across all of North America for Atlassian. As a member of the CTO Strategic Initiatives team, your role will be responsible for driving the successful planning, execution, and delivery of strategic site programs. These programs are crucial in our endeavor to establish a world-class engineering organization and create an exceptional workplace experience for Atlassian's North America employees.

What you'll do

• Create impact and collaborate with a diverse set of partners on a variety of teams to address business problems including:

• Build vibrant and productive regional environments where teams work harmoniously, united by Atlassian's core values.

• Retain and develop talent, that raises the bar for Atlassian engineering organization.

• Build a culture of 'giving back to the community' in the sites, partnering with Foundation advocates.

• Work on Diversity Equity & Inclusion programs across teams, and plans to be ahead of the market

• Become a trusted strategic partner through the structure and clarity of your work.

• Build and own decision-making framework for issues improving the Americas sites.

• Establish goals and metrics to measure the effectiveness of site leadership efforts.

• Provide regular updates and reports on efforts, including progress against goals, project status and market insights.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together, you will be located in North America.

Your future team

We're looking for a Senior Privacy & Product Counsel - Incidents, reporting to the Director of Privacy - Incident Response. You'll join our Legal Incidents Team, a global team comprised of experienced privacy professionals with a background in incident management. We provide follow the sun support to the business in the event of an incident, ensuring that Atlassian is managing its legal obligations and living up to our values.

What you'll do

• Partner with business teams to investigate and manage legal obligations arising during incidents.

• Offer compliant business-focused solutions, balancing risk and Atlassian's values when making recommendations.

• Identify areas for improvement in our incident response capability, and work with partner teams to uplift our processes and tooling.

• Review and advise on external communications, including customer notices, during incidents.

• Build relationships which strengthen the connection between legal and partner teams.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

This is a remote position. To help our teams work together effectively, this role requires you to be located in the Pacific Time Zone.

Your future team

We are looking for a Senior Designer to be a key pillar in the Growth Design team. In this role, you will report into the Design Manager, Growth Platform and join an organization consisting of multiple teams across North America and Australia. As a high level individual contributor, you'll lead strategic growth design work all aiming to deliver a better time to value for our customers. You will partner with other Growth designers and multiple design teams across the company. Together, you will create high quality experiences that feel like they came from one set of hands and communicate a strong point of view. Leading this space means you will focus on expanding our over 250,000 customer base in 190 countries, having direct impact for tens of thousands of customers and millions of users!

What you'll do

• Demonstrate excellence in using experimentation and data-driven design decision-making

• Advocate the importance of designing for growth across the business

• Work with product managers, engineering and other partners to define the wider Growth strategy

• Improve craft quality for all design specializations in your team

• Bring the perspective and needs of Growth design to larger design strategic projects

• Contribute to programs outside of Growth design which improve overall design capability

About Loom

Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 20M users across 350k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter. Atlassian acquired Loom in 2023, in order to scale video at work everywhere.

The Role

As a Senior Product Manager on Loom’s Integrations team, you will responsible for delivering Loom integrations within the Atlassian product suite. You’ll work on ensuring there is a seamless platform experiences across Loom’s embedded experiences end-to-end — from recording to playback to organization - reaching millions of people inside the Atlassian products they already use every day for work. Joining Loom is an opportunity to be at the forefront of industry transformation — how video is used at work and how AI can leapfrog speed and simplicity in video creation, editing and consumption.

Together, we’ll empower our customers to collaborate in a richer, more engaging way through asynchronous video via a seamless experience between videos, documents, and the workflows between them. At Atlassian, we're not just building products; we're creating a movement, and you’ll play a key role in crafting experiences that change the way the world works. We're not just a part of Atlassian; we're the driving force behind changing async behavior through video.

This is a remote role. To help our teams work together, you must be located between PST and EST.

Responsibilities

• Impact millions of users globally as you empower them to maximize the full potential of Atlassian products.

• Partner deeply with centralized platform teams at Atlassian to ensure there is a seamless sign-up, provisioning, admin, and billing experience across all of Loom’s embedded experiences and integrations

• Develop a deep understanding of our users and the market to ensure we are driving innovation and building for customer needs.

• Work with other product managers across the Loom and Atlassian’s product to ensure a seamless cross-platform experience.

• Work across design, engineering, data, research, and marketing to ensure the successful delivery of product.

• Set team goals and north star metrics that align with Loom’s mission and drive maximum impact on our users and business.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities.

Summary

Loom is Atlassian's offering for quick, async video updates. Loom brings video messaging to work and empowers everyone to communicate more effectively, wherever they are. As one of the newest products in the Atlassian family, we are looking for an experienced Product Marketer to partner with teams across Product, Growth, Performance Marketing, Customer Lifecycle Marketing, and more to help existing Atlassian users understand the value of Loom. This PMM will develop new positioning, partner to create net-new signup and adoption programs, and bring a creative and resonant value proposition to the market.

As a Senior Product Marketing Manager focused on Growth, you will help shape the adoption of Loom within the Atlassian portfolio. This includes the messaging and positioning of Loom to existing Jira and Confluence users, Atlassian’s two biggest business lines. You will identify the ideal buyer and user personas, their core jobs to be done, as well as stay on top of market and competitive analysis. You will partner with demand generation teams to optimize the signup funnel and the post-signup onboarding journey. You will create essential content needed to sell the value of Loom to existing Atlassian customers who already use Jira and Confluence.

What you’ll do

• Deeply understand the personas and use cases of our portfolio of Atlassian products and create content that communicates that value to prospects

• Develop world-class positioning influenced by market trends, customer feedback, and competitive differentiation

• Partner with demand gen teams to shape strategy for and run awareness and cross-sell campaigns

• Work with customer lifecycle marketing to build a seamless customer journey activation and onboarding

• Propose, test, and implement improvements to our marketing messages, promotions, pricing & packaging, and channels to increase signups

• Drive go-to-market launches for new Atlassian integrations between our products and work closely with the product team to influence the roadmap

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Overview

We believe organizations that are able to do three things really well, are best empowered to deliver amazing outcomes.

1. Align teams and work to goals. When goals are shared and agreed to, transparently visible always, and measurable through all stages of work, alignment across teams flows.

2. Planning and tracking work. When everyone has a shared understanding of the who, what, why, and when of work, collaboration and progress are inevitable.

3. Unleash knowledge. Knowledge is everywhere and nowhere if you canʻt find it or access it. When the power of collective knowledge can be harnessed, collective growth is unlocked.

These three key tenets are the foundation for effective modern teamwork.

The Teamwork Foundations Solutions Marketing Team is looking for a Senior PMM to help illustrate and communicate this story and the real tangible benefits customers can expect to our enterprise customer base and to enable our growing and highly-motivated sales team.

Individuals with robust enterprise product marketing experience at fast-paced SaaS companies will find that their skillsets translate very well in this horizontal enterprise solutions marketing role.

Responsibilities

• Help the Solutions Marketing Team scale our efforts and crush our goals

• Build, test, and iterate our solutions messaging platform

• Conduct research on our key persona targets and the enterprise buyers journey

• Enable sales to successfully navigate competitive conversations and close business

• Work closely with Solutions Factory partners to identify and fill gaps in our product/gtm strategy

• Work with our ABM and DG partners to define and create campaign assets

• Work with our PR/Comms partners to land Atlassian in business-team relevant publications to boost awareness

• Work with our AR team to drive Atlassianʻs presence in tier one analyst reports like the Gartner MQ and Forrester Wave

• Work with Customer Marketing to develop both internal case studies to better understand why we win and how best to replicate success, and external case studies that encourage and support other customersʻ decision making

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

We're looking for a Senior Regional Facilities Operations Lead to manage the operations of our workplaces that reimagine how Atlassians do their best work when they choose to come to an office. In this role, you will oversee the facilities operations for our 5 offices: San Francisco, Mountain View, Seattle, Austin and New York.

You'll be a member of the Workplace Experience Operations team which is nested within the Team Anywhere org.

This role will be based in either The Bay area or Seattle and is crucial for ensuring our facilities operations in North America are seamless, innovative, and aligned with our global standards.

What you'll do

• Operational Excellence: Oversee the management of our facilities partner to elevate our workplace operation standards, safety, and compliance. Partner with our Real Estate and Design team influence office design decisions and manage transitions to new office and facilities.

• Strategic Planning and Leadership: Collaborate with internal stakeholders and partners to ensure operational excellence and decisions are aligned to Team Anywhere goals, development improvement plans based on office performance insights, support the Real Estate team with office expansions

• Support Workplace Experience: Support the Workplace Experience team with Team Anywhere and Experience programs when required.

• Incident and Crisis Management: Provide expert support for incident and crisis management within the workplace.

• Financial Management: Manage financial management for site-based budget categories, including budget preparation and invoice approvals.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

What you’ll do

As a manager of our Security Response Engineering team, you will play a key role in scaling and managing the operational security functions in Atlassian. Reporting to the Head of Detection and Response, you will lead a team of technical professionals, collaborate across global teams, and work closely with cross-functional stakeholders. The ideal candidate will bring a strong background in operational security functions, automation engineering, leadership, and a proven track record of managing security teams.

• Your responsibilities will include managing a team of security automation engineers, who support our Detections and Response function by building solutions to scale team processes, expand Detection and Response platform functionality, and enhance reliability of team capabilities.

• You have an interest in working with colleagues to understand our operational processes and platforms to design solutions to scale our capabilities.

• The use of machine learning and AI is critical to continued growth and scalability of our program and your experience and expertise in both of those areas will help set the team up for success.

• We build many of our own tools, so having an strong background in software development is essential.

Your background

• 3+ years working in security

• 2+ years managing global team(s)

• Experience working with Security Detection and Response functions

• Experience in developing in and for public cloud environments

• Experience developing automation in Python, Go, or Rust

• Hands-on, proven experience developing and refining machine learning and AI models within security context

• Experience using Security Orchestration, Automation, and Response (SOAR) platforms

• Experience using common Detection and Response tools and platforms

• Experience leading projects from start to finish and mentoring other security practitioners

It's great, but not required, if you have:

• Published contributions to the security community

• Presentation experience at industry events

• Experience working with compliance, privacy, IT, networking, or related functions

Responsibilities

1. Security Automation Leadership: Collaborate to execute and drive aspects of the Detection and Response Strategy, driving the development automation and tooling to scale team operations.

2. Machine Learning & AI Expertise: Work with stakeholders and guide your team developing, publishing, and refining machine learning & AI based model tooling.

3. Team Management: Lead and mentor a team of technical professionals, fostering a culture of security and collaboration through clear communication and vision.

4. Operational Oversight: Implement and enforce standards, policies, and procedures for effective detection and response capabilities.

5. Leadership Development: Mentor and develop security practitioners, contributing to large-scale security projects and ensuring successful implementation.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

Loom is the video communication platform for async work that helps companies communicate better at scale. The Media & Intelligence Team lives at the heart of Loom's product development, providing a set of libraries, services, platforms, and APIs used across our systems to power recording, playback, editing, and advanced AI features.

We are looking for a senior software engineer to contribute to our media systems. You will report to the Senior EM of this team and collaborate with broad cross functional teams. This role can be remote or work from one of Atlassian's US offices.

What you'll do

• Build the server-side and client-side infrastructure that enables engineering teams to build world-class video messaging products.

• Design and implement media features that delight our users and differentiate Loom’s products and services from our competitors.

• Uphold a high standard of engineering excellence because the performance and reliability of media infrastructure directly impact our product experience, hence the perception of Loom’s overall brand.

• Diagnose and improve the quality of the end-to-end video experience. Optimize our media pipelines to be performant across all the platforms.

• Display strong ownership and influence over the team's roadmap.

The Growth and Market Strategy team develops pragmatic, customer-centric GTM strategies that are responsive to changing market dynamics and drive sustainable, profitable growth. Dedicated to continuous improvement, we harness the power of data-driven insights to uncover growth opportunities while continually optimizing our sales process and empowering our GTM teams to build rich customer experiences and increase market share. This results in effective strategies to drive decisions on what we do and don’t do to provide a sustainable, monetizable advantage in the market. We measure success by the positive impact on our profitability, market share, and customer delight.

Atlassian is seeking a Senior Strategist to drive the dynamic growth and adoption of our suite of solutions in the Enterprise segment. This role will evaluate cross-cutting opportunities with a data-driven approach and building foundational components that are fundamental to the business. This work will be pivotal executing GTM strategies, fueling P&L growth efforts across platforms, and fostering innovative change design to strengthen our ability to unleash the power of every team.

We are looking for a highly-capable individual contributor who has demonstrated success in creating structured solutions from ambiguous problems, designing global strategies and spearheading initiatives that have demonstrable economics, and leading multi-layered stakeholder management with significant cross-functional engagement. The ideal candidate will partner closely with the Revenue Operations executive team and stakeholders across the organization, to define critical strategy that will help set the long-term direction of the business. This individual should be strategic, driven, adaptable, highly organized, analytical, and have a strong eye for detail. A strong understanding of SaaS business models and of Atlassian’s markets is ideal.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $152,800 - $203,700

Zone B: $137,500 - $183,400

Zone C: $126,800 - $169,100

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

• Develop GTM strategies from ideation to design, which includes conducting internal and market due diligence, utilizing relevant frameworks, and creating scalable options to achieve our fiscal year goals, and our longer term performance targets.

• Analyze complex information using qualitative and quantitative methods to inform and drive our GTM strategy and meet/exceed our revenue targets.

• Proactively identifies opportunities and champions novel approaches with a willingness to test and iterate new ideas to solve complex problems that impact Atlassian and our customers.

• Seamless transition from high-altitude to diving deep into details to uncover insights, perform financial and market analysis, synthesis a point of view to make recommendations to executive leadership.

• Influence across all levels from the front lines to C-suite through effective communication and collaboration.

• Create trust and build relationships throughout the organization to marshal cross-functional support and resources needed to accomplish your goals.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is looking for an experienced analyst relations practitioner with a deep understanding of the industry analyst landscape and focused experience with the collaboration market and related analysts. You will join the Atlassian analyst relations program to drive the execution of the company’s AR strategy and partner with key stakeholders across our teamwork foundations business to deliver results. As a key member of the Analyst Relations team, you will play an important role in shaping how we execute, measure and ultimately build a nimble, effective, and impactful AR function that matches Atlassian unique business model.

You’ll be part of a global communications team, reporting to the Head of Analyst Relations and partnering with communications, marketing, product, and corporate teams across the business.

Key responsibilities include:

• Create, nurture, and manage positive relationships with industry analysts, serving as a key, centralized contact point and connector.

• Work with designated product marketing managers and product teams to execute an AR program that influences, educates, and secures endorsements from leading analysts in our most important topic areas.

• Develop and implement an analyst relations program to support communications and marketing initiatives with analyst research and industry validation including timely updates, analyst inquiry, research services, and field education programs.

• Act as an advisor on how the analyst firms can contribute to marketing campaigns and internal understanding of the markets and competitors.

Manage a data-driven and measurement-rich analyst relations program including:

• Maintaining an analyst knowledge base that tracks the most relevant and influential global analysts, strategic research reports, and their interactions with global media, financial markets, and customers.

• Monitoring analyst research agenda and coverage, and creating a forward-looking research and engagement calendar.

• Cataloging research and our responses to serve as a history, learning reference, and reliable source of curated research responses.

• Project managing, preparing submissions and presentations, and assisting with contributed stories, press releases, quotes, and case studies.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is looking for an Enterprise Customer Success Manager

Atlassian Enterprise Customer Success Managers (CSMs) help customers realize the value in their Atlassian investment. They engage customers to unlock early and sustained outcomes by delivering standard methodologies at scale that support product adoption, solution expansion, and long-term growth of customer users.

As an Enterprise CSM, you’ll build relationships and and demonstrate an understanding of the Atlassian customer journey. You’ll be equipped to guide complex customers over their hurdles, delivering value realization through proactive and programmatic customer engagement and best practices.

You'll use your solution expertise to cut across multiple products and solution practice areas. You’ll work with a variety of customer profiles including executives, administrators and multi-layered global teams to support the successful adoption and expansion of their Atlassian solution investment. You will report to the Regional Head of Customer Success.

Your future team

With over 300,000 customers worldwide, Atlassian is helping organisations like NASA, IBM, Hubspot, Samsung and Coca-Cola unleash the power of every team through Atlassian Solutions.

With a focus on value, we help our customers understand how our products combine to create enterprise solutions that transform their business’s outcomes. We’re different from other organisations because we approach everything we do using our value of ‘play as a team'.

In this role, you will:

• Develop a trusted advisor relationship with customers from C-Suite, to executives and global teams helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle.

• Experience with SaaS business models and enterprise customer needs resulting in quantifiable outcomes.

• Collaborate with the customer and Atlassian Account Team to develop customer Success Plans, including regular check-ins, QBRs (Quarterly Business Reviews), and strategic planning sessions.

• Manage post-sales activity for your customers through relationship-building, product expertise and execution.

• Maintain an understanding of our products and solutions and speak with customers about the most relevant features for their specific requirements.

• Engage with your customers to unlock early and sustained product adoption and success with Atlassian Solutions.

• Mitigate churn through early risk identification, intervention, escalation and mitigation in partnership with your seasoned account team and in particular the Account Associate.

• Be the Voice of the Customer to provide internal feedback on how Atlassian can better serve our enterprise customers.

Your Background

• 5-8 years in Customer Success or account management with a track record managing Enterprise customers with a complex SaaS product portfolio.

• Experience establishing yourself as a trusted advisor with customer partners to guide outcomes.

• Experience using Success Plans to ensure goals are aligned from a business strategy perspective and success metrics are identified.

• Understanding of common Jira and Confluence end-user use cases and ways of working, with an ability to demonstrate those use cases, and understanding of configuration trade-offs.

• Experience making customers feel valued through quality service internally across product, sales, support and marketing to facilitate a seamless customer experience

• Experience balancing a book of business in a customer-facing environment.

• Experience with Gainsight (or similar CRM tool), Salesforce and BI tools such as Tableau

The Developer AI team is working on products and experiences that apply AI to redefine software development, removing toil and grunt work for developers and radically improving developer productivity. This work is on the leading edge of technical capability and will have huge industry impact.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $199,400 - $265,800

Zone B: $179,400 - $239,200

Zone C: $165,500 - $220,600

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

As a Senior Machine Learning engineer, you will work on the development and implementation of cutting edge machine learning algorithms, training sophisticated models, collaborating with product, engineering, and analytics teams, to build transformative developer AI products and services. Your daily responsibilities will encompass a broad spectrum of tasks such as designing system and model architectures, conducting rigorous experimentation and model evaluations, and providing guidance to junior ML engineers. Your role is pivotal, stretching beyond these tasks, ensuring AI's transformative potential is realized across our offerings.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Role Overview

As the Sr. Manager, Solutions Readiness, you will lead the Technical Enablement Team at Atlassian, driving the development and execution of programs that empower our technical sales pros, and advance our broader field teams in the art & science of solutions selling. Your leadership will ensure that our team possesses the technical expertise, skills, and resources necessary to effectively differentiate and sell Atlassian solutions. This role requires a strategic thinker with a deep understanding of the Atlassian portfolio spanning ITSM, Agile + Dev Ops, & Work Management technologies and a serious passion for enabling others.

In This Role You’ll:

1. Lead a Critical Team: Build best & next practices within technical enablement, testing & learning, then establishing common cadences to meet the advanced needs of our sellers while helping the Technical Enablement Managers grow & thrive

2. Establish Expertise: Cultivate and maintain a comprehensive understanding of Atlassian technologies, products, solutions, and go-to-market (GTM) strategies to lead the team effectively.

3. Drive Cross-Functional Engagement: Proactively collaborate with cross-functional teams to plan and execute enablement strategies, ensuring alignment and successful implementation of scalable programs.

4. Project Manage: Demonstrate strong planning, prioritization, and execution skills to manage multiple projects and anticipate potential challenges, ensuring timely delivery and follow-up.

5. Collaborate with Sales Readiness: Work closely with the Sales Onboarding and Ongoing Readiness teams to ensure cohesive and comprehensive enablement initiatives.

6. Metrics and Improvement: Establish benchmarks, track performance, and report on success metrics, using insights to continually refine and enhance enablement programs.

7. Uphold Atlassian Values: Embody and promote Atlassian's values in all interactions and initiatives, fostering a positive and inclusive team culture.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Sitting within the Talent Acquisition team, the Atlassian Talent Brand team develops and implements data-driven, integrated marketing solutions (content, media, events, partnerships), to build Atlassian’s reputation; to attract and ultimately help convert a potential candidate into an Atlassian. The team is responsible for all external candidate points of connection across events and partnerships, recruitment & media platforms (e.g. Linkedin and Glassdoor), as well as owned platforms like the career site and candidate resource hub. Additionally, the Talent Brand team closely partners with other key stakeholders of the candidate lifecycle and experience process including , TA Delivery, TA Enablement, Early Careers, Brand and Comms.

The Talent Brand Consultant is responsible for spearheading brand transformation work - i.e. bodies of work that unlock and optimize the capabilities of the rest of the Talent Brand team. There will be a focus on Talent Brand metrics, unlocking best practices and new partnerships/initiatives. We are looking someone which a strong foundation of Talent Brand work while having the aptitude towards analytics, process and measured success

Responsibilities:

• Build a phased approach to talent brand metrics based on a) the capabilities and priorities of the Talent Brand team b) TA and other related team OKRS and c) existing enablement/tech tools

• Build pilot business case/pilot programs to test how we can continue to elevate our metrics of success.

• Deep dive into current processes and practices (such our CRM/Talent Engagement process) and identify areas of opportunities across cross-functional partnerships; build solutions grounded on efficiency and candidate engagement and drive adoption/advocacy of solution

• Build strong cross-functional partnerships across TA, People/Talent, Brand and Comms - strive to understand the priorities of these stakeholders in order to drive relevancy and advocacy of the brand transformation work underway

About You:

• Strong background in Talent Brand/Recruitment Marketing/Employer Brand work with a keen affinity towards analytics

• Has some experience in process-building initiatives

• Strong communication, strategic influence capabilities and partnership skills – consistent communications and follow through is essential for success

• Ability to partner and influence cross-functional groups like Marketing, TA Delivery and Enablement teams

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. This role will ideally be based in Pacific or Central Daylight Time.

About Talent Brand

Our Talent Brand team is a small but mighty one. An enthusiastic, close-knit, global team – with diverse backgrounds across marketing, branding, event management, and communications – we are a high performing group, responsible for developing measurable and highly impactful marketing solutions across key stages of the talent lifecycle.

As a Talent Brand Partner Manager reporting to the Global Leader - Talent Brand, you will partner closely with your talent brand teammates, external vendors, and internal cross-functional teams to forge successful partnerships that will help build Atlassian’s reputation as a world-class technology company, ultimately attracting and engaging top talent. This new role will focus on insights and analytics, industry benchmarking and competitive intelligence, to build data-led strategies that optimise our platform solutions, through close partnerships with our vendors.

In this role you will:

• Build and maintain strategic partnerships with vendors, industry associations, and internal cross-functional teams and stakeholders.

• Conduct research on the competitive landscape to make informed data-led strategies around the platforms and partnerships.

• Establish rubrics and rhythms to manage partners, driving product utilisation and performance, monitoring and analysing metrics of success, reporting insights and making recommendations on how we can continuously improve.

• Evaluate and assess existing partnerships to determine ongoing alignment to our team, hiring and business priorities.

• Building multi-channel content strategies and managing content development to optimise our solutions and drive relevant impact.

• Collaborate with our global Talent Brand team to ensure scalability of our solutions, whilst appreciating and adapting for local market nuances.

• Be connected to changes and innovations in the employer branding landscape, and cascade learnings and opportunities with team mates.

• Persuade, influence and negotiate to secure beneficial terms and arrangements with our partners.

• Be supported with a robust onboarding plan to ensure your success from Day 1.

• Have the opportunity to make an impact, innovate, and shape the success of this net-new role alongside your manager.

• Join a team of enthusiastic and high performing marketers who are extremely proud of the work we drive, the partnerships we forge, and our strong team culture!

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian’s partner network is committed to helping unleash the potential of every team. Our partners complement Atlassian business with consulting, implementation services, and unique solutions, including industry specializations and geographic coverage that help our customers better use – and expand their use of – Atlassian products. As our primary services arm, we count on our partners to help our customers succeed.

The Atlassian US Commercial Channel team is responsible for a best-in-class community of advanced Solution Partners with deep expertise in Atlassian solutions including Cloud, ITSM and Agile at Scale. We leverage the Atlassian Partner Program and Atlassian Solutions to develop meaningful business practices with partners that deliver out-sized customer impact. The Partner Manager collaborates effectively both internally and externally to develop and drive a high-impact joint business plan that accelerates Atlassian customer success and business objectives.

In this role you’ll get to:

• Develop high growth partner plans

• Identify and execute pipeline generation activities in enterprise

• Leverage and guide internal resources to enable partner business practice expansion

• Foster partner relations with Atlassian from C-suite to account executives

• Create and maintain transparency and accountability by executing a comprehensive governance model

Key result areas:

• Growth of partner generated pipeline for Atlassian solutions and partner services

• Increasing partner services attach rates to Atlassian sales

• Enabling partners to providing high quality services as measured by CSAT and NPS

• Accelerate Atlassian product bookings by facilitating successful co-selling activities

On your first day we’ll expect you to have:

• 10 years of experience in enterprise software channel and alliances

• 5 years of experience in partner account management for value-added reseller and regional system integrators

• Demonstrated expertise in value-based selling and partner business planning

• Passionate team player, obsessed with learning new things and strong communication skills

• This role requires 30-40% travel

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

WORK ON DEAL REGISTRATION PROGRAM, AN IMPORTANT ENDEAVOR FOR ATLASSIAN’S ESSENTIAL PARTNER PROGRAM.  WORK ON THE PROGRAM TO ENSURE THAT THE TEAM ACQUIRES THE NECESSARY RESOURCES TO BUILD THE PROGRAM AND SET UP THE FRAMEWORK. WORK ON THE IMPLEMENTATION OF THE DEAL REGISTRATION INTO ATLASSIAN’S SYSTEM, THE FINANCIAL APPROVALS, THE ENABLEMENT OF THE ACCOUNT MANAGERS AND THE CHANNEL MANAGERS, THE ENABLEMENT OF THE PARTNERS.  ENSURE THAT THE PARTNERS FOLLOW THE PROPER USAGE OF THE PROGRAM TO ENSURE ITS SUCCESS AND GROWTH. WORK ON THE DEAL REGISTRATION PROGRAM TO ENSURE THAT IT FOSTERS KEY ADVANTAGES FOR ATLASSIAN, INCLUDING REDUCED FRICTION BETWEEN DIRECT AND INDIRECT BUSINESS, AND WILL DECREASE THE PRICE BATTLE BETWEEN SOLUTION PARTNERS AND, WILL INCREASE ATLASSIAN’S REVENUE.  WORK ON THE PARTNER PROGRAM TO ENSURE THAT THEY DRIVE THE CREATION, EXECUTION, AND MANAGEMENT OF A SET OF PROGRAMS AND PROJECT BASED INITIATIVES FOR PARTNERS (SOLUTION PARTNERS, INTEGRATORS, AGGREGATORS/ & RESELLERS) IN THE AMERICAS, EMEA AND ASIA PACIFIC REGIONS (THESE PROGRAMS ARE RESPONSIBLE TO HELP BUILD A ROBUST ECOSYSTEM OF PARTNERS THAT WILL HELP POSITION, SELL, AND SERVICE ATLASSIAN’S PROPRIETARY PRODUCTS AND SOLUTIONS TO CUSTOMERS). COORDINATE BUSINESS SEGMENTS AND REGIONAL FIELD ORGANIZATIONS TO HELP DEVELOP & ENABLE THE CHANNEL PROGRAMS STRATEGY, WHILE ORCHESTRATING OPERATIONAL AND INFRASTRUCTURE REQUIREMENTS THAT MOTIVATE AND EXCITE CHANNEL PARTNERS.  WORK ON PROGRAMS SPANNING THE PARTNER LIFECYCLE SUCH AS DEMAND GENERATION, OPPORTUNITY REGISTRATION / MANAGEMENT, RECRUITMENT, DEVELOPMENT, & ENABLEMENT ACTIVITIES / EVENTS. BE FISCALLY RESPONSIBLE FOR PROGRAM UTILIZATION AND FORECASTING IN THE DEPARTMENT.  DRIVE THE PARTNER PROGRAM TO ENSURE THAT THEY BUILD A PROGRAM THAT HAS CHANNEL PARTNERS DELIGHTING CUSTOMERS, AND NOT JUST FOCUSING ON LICENSE SALES. WORK ON THE EVALUATION OF PARTNER CONTRIBUTION AND THE IMPACT MEASUREMENT OF PARTNER SERVICES ON CUSTOMER SATISFACTION AND CUSTOMER LIFETIME VALUE.  ENSURE THAT DEPARTMENT CAPTURES AND DETERMINES CREDIBLE VALUE OF INFLUENCE PARTNERS ON ATLASSIAN’S BUSINESS. WORK ON THE IMPLEMENTATION OF AN OPPORTUNITY REGISTRATION PROGRAM, AND DRIVE THE DESIGN AND IMPLEMENTATION OF CHANNEL PARTNER PROGRAMS ATLASSIAN NEEDS TO IMPLEMENT TO ACHIEVE OUR KEY RESULTS. WORK WITH CROSS-FUNCTIONAL TEAMS TO ENSURE THE PLANNING AND EXECUTION OF PROGRAM LAUNCHES AND ONGOING OPERATIONS IN ACCORDANCE WITH ATLASSIAN’S BUSINESS GOALS FOR BOTH PROPRIETARY PROGRAMS AND SOFTWARE SERVICES.

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

JOB DUTIES: COLLABORATE WITH THE CENTRAL AI LEADERSHIP IN ENGINEERING, PRODUCT, DESIGN, AND ANALYTICS, TO SHAPE THE TECHNICAL ROADMAP OF IMPROVING SEARCH RELEVANCE FOR ATLASSIAN’S SOFTWARE PRODUCTS AND SERVICES. LEAD AND MANAGE THE CORE RELEVANCE ASPECT OF AI CONVERSATIONAL FEATURES FOR ATLASSIAN INTELLIGENCE. RESPONSIBLE FOR DEVELOPMENT AND DEPLOYMENT OF MACHINE LEARNING MODELS AND ALGORITHMS TO SERVE HIGHLY RELEVANT RESULTS FOR ATLASSIAN’S SEARCH AND AI EXPERIENCES. DESIGN THE MODEL TRAINING AND EVALUATION PIPELINES AND MODEL-SERVING AND MANAGEMENT ARCHITECTURES AND CONDUCT MODEL EVALUATIONS AND EXPERIMENTATIONS. COORDINATE TIMELINES AND COMMUNICATION ACROSS MULTIPLE TEAMS SUCH AS ML PLATFORM, INFRASTRUCTURE, AND PRIVACY, AND OVERSEE DAY-TO-DAY OPERATIONS OF RELEVANCE PROJECTS. ACT AS A SUBJECT MATTER EXPERT AND ROLE MODEL AND INFLUENCE AND PROVIDE GUIDANCE TO TEAM OF MACHINE LEARNING ENGINEERS ACROSS VARIOUS SENIORITY LEVELS.