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- The Enterprise Machine Learning team at Zendesk is seeking a Machine Learning Engineer to design, develop, and deploy advanced ML/AI solutions, with a focus on large language models and deep learning, while translating analytical work into actionable business value. - The role can be based in San Francisco, CA or Austin, TX, on a hybrid schedule that requires an average of 2 days per week in the office. - Key responsibilities include building scalable data science systems from data ingestion to deployment and monitoring, advancing MLOps practices, collaborating with data scientists, engineers, and business stakeholders, and ensuring security and compliance. - Qualifications include 3+ years of data science/ML experience, a BA/BS in CS or related field (advanced degree preferred), deep expertise in ML/DL/LLMs, strong Python (and possibly Java/Scala), and experience with end-to-end pipelines and deployment (dbt, Snowflake, AWS, Docker, Kubernetes, CI/CD). - Zendesk offers a base salary range of $206k-$308k with potential bonuses and benefits, a culture that values innovation and growth in a hybrid work environment, and a commitment to equal opportunity and accommodations for disabilities.

Miro is seeking a highly analytical, systems-oriented Manager to lead the evolution of its financial planning infrastructure, serving as the primary owner of Pigment to drive annual planning, rolling forecasts, and real-time executive reporting with a focus on connected planning and multidimensional thinking. The role includes acting as the Pigment Lead Architect across the full lifecycle (discovery, design, build, UAT, deployment), building and refining dynamic, audit-ready financial models in Pigment (Headcount, Revenue/ARR, OpEx, Cash Flow), and partnering on data strategy and integrations with NetSuite, Salesforce, Workday, and Snowflake while enabling self-serve data through documentation and training. You will also identify bottlenecks in planning cycles and automate them, as well as champion Pigment internally and drive process improvements beyond just the software. Requirements include 5+ years in Finance/Data/Systems or similar, at least 2+ years as a Model Builder in a connected planning tool (Pigment a big plus; Anaplan/Adaptive OK), systems fluency with dimensional thinking and efficient formulas, a builder mindset for root-cause analysis, and strong communication to translate system-speak for finance and business partners. The role offers benefits such as equity, wellbeing support, WFH equipment allowance, and a Learning & Development stipend, with a New York salary range of $120,000–$150,000, and is part of Miro, a global visual workspace company focused on diverse, inclusive teams and mission-driven collaboration.

Miro is seeking a highly analytical, systems-oriented Manager to lead the evolution of its financial planning infrastructure, owning Pigment as the source of truth for annual planning, rolling forecasts, and executive reporting. Responsibilities include acting as Lead Architect for Pigment, building and refining financial models (Headcount, Revenue/ARR, OpEx, Cash Flow), supporting data strategy and integrations with NetSuite, Salesforce, Workday, and Snowflake, enabling self-serve data through documentation and training, and identifying and automating planning-process bottlenecks. Qualifications include 5+ years in Finance/Data/Systems in a related role, at least 2+ years hands-on model-building in a connected planning tool (Pigment preferred; Anaplan or Adaptive is a plus), systems fluency with dimensions/versions/data types, a problem-solving mindset, and the ability to translate technical system-speak into business language. The role offers equity, wellbeing benefits, a WFH equipment allowance, an L&D stipend, and location-specific benefits, with a New York salary range of $120,000–$150,000 USD and final compensation based on skills and experience. About Miro: a visual workspace for innovation with 100M+ users, co-headquartered in San Francisco and Amsterdam, committed to diversity and inclusion, and outlining its Recruitment Privacy Policy for applicants.

The job is for a highly analytical, systems-oriented Manager to evolve Miro's financial planning infrastructure as the primary owner of Pigment, bridging complex financial logic with scalable system design and serving as the source of truth for annual planning, rolling forecasts, and real-time executive reporting. Key responsibilities include owning the Pigment architecture end-to-end, building and refining dynamic financial models (Headcount, Revenue/ARR, OpEx, Cash Flow) in Pigment, managing data strategy and integrations with NetSuite, Salesforce, Workday, and Snowflake, enabling the finance organization through documentation and training, and identifying and automating planning bottlenecks. Requirements include 5+ years in Finance, Data and Systems or similar, at least 2+ years as a Model Builder in a connected planning tool (Pigment is a plus; Anaplan/Adaptive also acceptable), fluency with dimensions, versions, and data types, strong problem-solving skills, and the ability to translate system concepts into business language. Benefits and compensation feature equity, wellbeing benefit, a WFH equipment allowance, an annual Learning & Development stipend, location-specific benefits, and a New York salary range of $120,000–$150,000 with final compensation based on skills and experience. About Miro: a visual workspace for innovation with 100 million users and 250,000 companies, emphasizing diversity, belonging, collaboration, and a mission to empower teams to create the next big thing, guided by a Recruitment Privacy Policy.

The role is a highly analytical, systems-oriented Manager position at Miro to lead the evolution of the financial planning infrastructure, owning Pigment as the source of truth for annual planning, rolling forecasts, and real-time executive reporting. Responsibilities include serving as the Pigment architecture lead, building dynamic and audit-ready financial models, shaping data strategy and integrations with NetSuite, Salesforce, Workday, and Snowflake, enabling the organization through documentation and training, and engineering processes to automate bottlenecks. Requirements call for 5+ years in Finance/Data/Systems, at least 2 years as a model builder in a connected planning tool (Pigment preferred), systems fluency, a problem-solving mindset, and the ability to translate system-speak for business partners. Compensation includes a New York salary range of $120,000–$150,000 plus equity, wellbeing benefits, a WFH equipment allowance, and an Learning & Development stipend, with location-specific benefits guided by Miro’s global benefits board. About Miro: a visual workspace for innovation with 100M+ users and 250,000 companies, emphasizing collaboration, inclusion, and belonging, and committed to building a diverse and welcoming environment; the posting notes a Recruitment Privacy Policy for applicants.

The role is a highly analytical Manager position to lead the evolution of Miro’s financial planning infrastructure, owning Pigment as the source of truth for annual planning, rolling forecasts, and real-time executive reporting, and turning messy data into an automated, user-friendly Pigment workspace. Responsibilities include serving as the Pigment architecture owner, building and refining models (Headcount, Revenue/ARR, OpEx, Cash Flow) within Pigment, and managing data strategy and integrations with systems like NetSuite, Salesforce, Workday, and Snowflake; enabling the finance organization through documentation and training; and performing process engineering to automate planning bottlenecks. Requirements include 5+ years in Finance, Data, or Systems roles, at least 2+ years as a model builder in a connected planning tool (Pigment is a plus), strong systems fluency and ability to structure efficient formulas, a problem-solving mindset, and the ability to translate technical language for business partners. The compensation details note a New York salary range of $120,000 to $150,000 USD, with final compensation and total package components based on skills and experience, along with equity and other benefits; location-specific benefits may vary. Miro emphasizes collaboration, belonging, and diversity, describing its mission to empower teams to create the next big thing and outlining a global, inclusive culture supported by a range of benefits.

Miro is seeking a highly analytical Manager to lead the evolution of its financial planning infrastructure, owning Pigment as the source of truth for annual planning, rolling forecasts, and real-time executive reporting, and translating messy data into automated, scalable Pigment workspaces through multidimensional thinking. You will serve as the Lead Architect for Pigment with end-to-end lifecycle ownership, help build and refine models (Headcount, Revenue/ARR, OpEx, Cash Flow) within Pigment, and coordinate data integrations with NetSuite, Salesforce, Workday, and Snowflake while enabling the broader organization through documentation and training. Additionally, you will focus on process engineering by identifying bottlenecks in planning cycles and automating them. Requirements include 5+ years in Finance/Data/Systems, at least 2+ years as a Model Builder in a connected planning tool (Pigment preferred; Anaplan/Adaptive also valued), strong systems fluency, a builder mindset, problem-solving abilities, and the skill to translate system-speak for business partners. About Miro: a visual workspace for innovation with 100M+ users and 250,000 companies, co-headquartered in San Francisco and Amsterdam, with a culture centered on belonging, diversity, and collaboration; the role offers equity, wellbeing benefits, a WFH equipment allowance, an L&D stipend, and a New York salary range of $120,000–$150,000, with final compensation based on skills and experience.

This role is for a highly analytical, systems-oriented Manager to lead the evolution of our financial planning infrastructure, owning Pigment as the source of truth for annual planning, rolling forecasts, and real-time executive reporting, and translating messy spreadsheets or high-level requirements into automated Pigment workspaces. Responsibilities include serving as the Pigment lead architect (end-to-end discovery through deployment), building and refining dynamic, audit-ready financial models in Pigment, shaping data strategy and integrations with NetSuite, Salesforce, Workday, and Snowflake, enabling the finance organization through documentation and training, and identifying bottlenecks to automate planning processes. Requirements include 5+ years in Finance/Data/Systems or similar, at least 2+ years hands-on as a Model Builder in a connected planning tool (Pigment preferred but other tools like Anaplan or Adaptive are a plus), systems fluency with dimensional thinking, a builder mindset for root-cause analysis, and the ability to translate system-speak for business partners. Compensation and benefits include a global package with equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend; for New York, the salary range is $120,000–$150,000 USD, with final pay based on skills and experience and location-specific variations in benefits. About Miro: a visual workspace for innovation with over 100 million users and 1,600+ employees, dedicated to diversity and inclusion, and with a Recruitment Privacy Policy governing applicant data; the company emphasizes belonging and collaboration and invites interested candidates to learn more about life at Miro.

The role is a Manager who will lead the evolution of the company’s financial planning infrastructure, owning Pigment as the source of truth for annual planning, rolling forecasts, and real-time executive reporting, and translating complex financial logic into scalable, user-friendly Pigment workspaces. Key responsibilities include serving as Lead Architect for Pigment (end-to-end lifecycle), building and refining financial models (Headcount, Revenue/ARR, OpEx, Cash Flow) within Pigment, shaping data strategy and integrations with systems like NetSuite, Salesforce, Workday, and Snowflake, creating documentation and training to enable self-service, and identifying bottlenecks to automate planning processes. Requirements: 5+ years in Finance/Data/Systems roles, at least 2+ years as a Model Builder in a connected planning tool (Pigment experience a plus, but Anaplan/Adaptive count), systems fluency, a problem-solving “builder” mindset, and strong communication to translate system details for business partners. What’s in it for you: a global benefits package including equity, wellbeing benefits, a WFH equipment allowance, and an annual Learning & Development stipend, with New York salary range $120,000–$150,000 USD and final compensation based on skills and experience. About Miro: a visual workspace for collaboration used by 100M+ users and 250,000 companies, with 1,600+ employees across 13 hubs, committed to diversity, belonging, and inclusion, and providing information on life at Miro and a Recruitment Privacy Policy.

Miro is seeking a highly analytical Manager to lead the evolution of its financial planning infrastructure, owning the Pigment environment and serving as the source of truth for annual planning, rolling forecasts, and real-time executive reporting. The role includes acting as the Pigment Lead Architect, building and refining models in Pigment (and other planning tools when needed), guiding data strategy and integrations with NetSuite, Salesforce, Workday, and Snowflake, and driving enablement and process improvements through documentation and training. Requirements include 5+ years in Finance/Data/Systems with at least 2+ years as a model builder in a connected planning tool, strong systems fluency, problem-solving abilities, and the capacity to translate technical details into business language. The position offers benefits such as equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with a New York-specific salary range of $120,000–$150,000 USD. About Miro: a visual workspace for innovation with a diverse, inclusive culture and a global team, dedicated to belonging and collaboration and following a Recruitment Privacy Policy.

This role is a Manager at Miro responsible for leading the evolution of the company’s financial planning infrastructure and owning Pigment as the source of truth for annual planning, rolling forecasts, and real-time executive reporting. You will serve as the Pigment Lead Architect, overseeing the end-to-end lifecycle and helping build dynamic, audit-ready financial models (Headcount, Revenue/ARR, OpEx, Cash Flow). You will drive Data Strategy & Integrations, partnering with Biz Tech and Accounting to optimize data flows with NetSuite, Salesforce, Workday, and Snowflake, and you will enable the organization through documentation and training while identifying and automating planning bottlenecks. Requirements include 5+ years in Finance/Data/Systems, at least 2+ years as a Model Builder in a connected planning tool (Pigment is a plus, but other tools like Anaplan or Adaptive are acceptable), plus systems fluency, strong problem-solving, and the ability to translate system-speak for business partners. The package includes equity, wellbeing benefits, a WFH equipment allowance, an annual Learning & Development stipend, a New York salary range of $120k–$150k with final compensation based on skills and experience, and a culture at Miro that emphasizes diversity, inclusion, and belonging along with a Recruitment Privacy Policy.

Atlassian supports flexible work options (office, remote, or hybrid) and hires globally wherever there is a legal entity. The Advisory Services team is a globally distributed group of Atlassian solution advisors who help enterprise clients tackle complex challenges and maximize their Atlassian investment. Atlassian is hiring a Senior Cloud-focused Solution Consultant in Advisory Services Delivery (not a managerial role) to provide technical guidance and drive value realization for clients who have purchased Advisory Services. The role involves leading complex engagements, collaborating with peers, identifying opportunities for service and product expansion, developing technical content and enablement, and influencing outcomes across teams to support large enterprise customers. Travel may amount to up to 30% domestically and internationally for internal and customer-facing events.

Zendesk is hiring a Senior Engineering Manager to lead a team focused on cloud governance, IAM, and secrets management, strengthening security architecture and compliance through automation and close partnership with internal engineering teams to accelerate product velocity. The role involves leading a distributed team, managing a portfolio of parallel initiatives (internal governance systems, audits, high-availability production infrastructure), and partnering with Corp Dev, Security, and product during acquisitions to standardize access, secret storage, and policy-as-code guardrails. You’ll operate with excellence by monitoring risk and reliability, owning on-call and incident response, evaluating new capabilities (including AI-assisted tooling) to increase velocity safely, and communicating progress, risks, and trade-offs to senior leadership while collaborating with the Senior Director of Cloud Infrastructure on roadmap and team development. Required qualifications include 5+ years in a people-management role with hands-on technical experience, governance of enterprise AWS environments, understanding of Infrastructure as Code and GitOps, strong cross-functional partnership skills, excellent communication, and prior work with security/compliance frameworks (SOC 2, FedRAMP, ISMAP); preferred qualifications include familiarity with Claude and Cursor, multi-cloud experience (GCP/Azure), and tools like Wiz and Snowflake. The US base salary range is $200,000–$300,000 with potential bonuses/benefits, and Zendesk emphasizes a hybrid work environment, diversity, equity, and inclusion, and accommodations, noting that AI screening may be used in evaluating applications.

Atlassian offers flexible work options—office, remote, or hybrid—and hires wherever they have a legal entity; this role is based in Salt Lake City, Utah and requires onsite work. The company aims to build a 100-year organization with empowered engineering teams that enable AI initiatives and the cloud transition, delivering value through Jira, Confluence, Trello, and Bitbucket. They seek individuals who are eager to shape the future and believe in the power of collaboration. You’ll join an open, collaborative environment with engineers, architects, product managers, and designers and review code with best practices in readability, testing, documentation, reliability, security, and performance. The role requires strong multitasking and context-switching to manage 3-6 support tickets, deep product thinking about the end-to-end user experience, rapid iteration, and a meticulous ownership mindset with self QA to protect customer trust.

Zendesk is hiring a confident, creative Regional Marketing Manager to own and scale Bay Area marketing, positioning the company as a leader in AI for Service with high visibility, executive exposure, and frequent customer-facing moments. The role blends strategy and execution, requiring you to design regional go-to-market plans, partner with Enterprise sales to accelerate deals, and test new formats that can become repeatable revenue engines. You’ll develop an annual event strategy and own end-to-end field marketing programs—including creative, logistics, enablement, and post-event follow-up—while collaborating with sales and product marketing on messaging and ROI measurement. Minimum qualifications include 6+ years of B2B SaaS field marketing with strong event experience, superb project management and cross-functional leadership, a data-driven mindset, excellent communication, and up to 20% travel. Preferred qualifications cover executive presence in matrixed environments, experience using AI/automation to optimize events, strong analytics and storytelling, budgeting/vendor management, and proficiency in Google Suite, Salesforce, Splash, and Tableau, with a US base salary range of $141k-$211k and a hybrid work model that requires in-office time part of the week.

Zendesk is hiring a Director of Software Engineering in San Francisco to lead global Platform engineering teams and shape API-first, cloud-native platform services that enable partners and customers to build AI-powered experiences, linking platform capabilities to Zendesk's AI and ecosystem strategies. You will lead multiple scrum teams across the US and APAC, set platform strategy, own the architecture for web services, RESTful APIs, and SDKs, and partner with Product, Design, Security, and AI teams to deliver features that enable AI agent actionability and cross-system interactions. Responsibilities also include mentoring engineering managers and senior engineers, hiring and retaining top talent, and driving operational excellence (SLA/SLOs, observability, incident management, CI/CD) to ensure high availability and performance for external customers. Basic qualifications include 10+ years of software engineering experience with at least 5 years leading distributed scrum teams, hands-on REST API and web application development, experience integrating AI/ML into production, and cloud-native distributed systems expertise (Kubernetes, CI/CD, observability); preferred qualifications include prior director-level SaaS/platform leadership, developer-experience focus, security/compliance experience, and an advanced degree. The role offers a US base salary range of $275,000-$413,000 with potential bonuses, a hybrid onsite/remote schedule in SF, and Zendesk states it is an equal-opportunity employer that supports diversity and accommodations, noting that AI may be used to screen applicants.

Atlassian offers flexible work options—office, home, or a hybrid arrangement—and hires in any country where it has a legal entity. The company’s DX Solutions Engineering Team is seeking a skilled Solutions Architect to drive adoption and long-term growth of the DX product for enterprise customers. The role acts as the technical authority after the sale, ensuring complex implementations are successful and customers realize maximum value. Responsibilities include leading technical implementations, shaping architecture and strategy, and designing custom solutions that connect the DX APIs with client environments. Additional duties involve consultative implementation, serving as a trusted advisor on DX analytics and deployment practices, and feeding feedback to product and engineering to influence the roadmap.

DX is a fast-growing SaaS company headquartered in Salt Lake City that uses millions of data points to power insights into developer productivity, serving customers like Pinterest and GitHub, and it recently closed an acquisition by Atlassian. Joining Atlassian will expand resources, accelerate growth and R&D, and deliver greater impact to customers. DX’s culture centers on mastery and exceptional execution—while outcomes may be influenced by external factors, the company rewards individuals who perform at the highest level. The role involves prospecting outbound and inbound leads, building relationships with prospective engineering leaders, delivering an extraordinary experience, and collaborating with account executives and marketing. Ideal candidates are ambitious, detail-oriented communicators who consistently excel, with bonus points for B2B/SaaS/startup experience, and they should reach out to Kyle Jaggi.

Atlassian lets employees work where they want—office, home, or a mix—and hires in every country where they have a legal entity. At DX, the culture centers on mastering your craft and performing at the highest level, with rewards for those who thrive, even though some outcomes are outside our control. The role involves prospecting outbound and inbound leads, building relationships with prospective businesses, delivering an extraordinary experience for software engineering leaders, and collaborating closely with account executives and the marketing team. The ideal candidate is ambitious, a strong writer and communicator with meticulous attention to detail, who consistently performs at a high level and seeks constant improvement, with bonus points for B2B, SaaS, startups, or experience in Sales, Marketing, Copywriting, Consulting, or Recruiting. The job offers autonomy, rejects robotic cold-calling, encourages experimentation and creativity, and invites standout applicants to message Kyle Jaggi.

The Senior Marketing Operations Manager, Martech & AI Transformation at Zendesk will architect a modern, AI-ready marketing ecosystem and lead the shift from traditional automation to AI-driven orchestration under the Director of Marketing Operations. You’ll design an AI-ready ecosystem, oversee a Unified Data Layer with CDP and Data Warehouse to feed LLM-based apps and predictive models, and maintain a multi-quarter roadmap that balances legacy stack debt with AI innovation. The role drives AI transformation through a structured AI sandbox with PoCs (e.g., automated content localization, autonomous SDR agents, hyper-personalized journeys), scales successful pilots into production, and leads vendor evaluations to meet security and performance standards. It also includes modernizing and rationalizing the tech stack with regular audits, decommissioning underperforming tools, defining AI governance and KPIs, and evangelizing AI adoption across the team while coordinating with IT/CIO for data security alignment. Required qualifications include 8+ years in Marketing Operations/Martech/RevOps, proven AI/ML operationalization, deep platform expertise (Salesforce, Marketo/HubSpot, Segment/Adobe RTCDP, GA4), and governance knowledge, with nice-to-haves such as integration tooling, prompt engineering, RAG architectures, Python/SQL, plus a US salary range of $158k–$238k, hybrid work, and Zendesk’s commitment to diversity and accommodations with AI screening as part of the process.

Tempo serves over 30,000 customers, including a third of Fortune 500 companies, by offering integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting to help teams turn vision into value. Founded in 2007 as a time-tracking tool, Tempo has grown into the #1 time management add-on for Jira and a trusted name in the Atlassian ecosystem. The Senior Financial Analyst role supports Product & Engineering and Customer organizations, partnering with the CTO, CPO, and CCO to own the R&D financial model, customer forecasting, and the development of an AI-enabled finance function using data-driven workflows. The role focuses on designing AI-driven forecasting, reporting, and variance analysis, ensuring data integrity across systems, managing cloud costs, and aligning financial data with operational drivers while supporting close processes and board materials. Requirements include 4–8+ years in FP&A or related fields with SaaS metrics experience, planning system expertise, cross-functional collaboration, and familiarity with AI tools; Tempo promotes a remote-first culture with strong benefits, growth opportunities, and a commitment to equal opportunity.

Tempo serves 30,000+ customers, including a third of Fortune 500, and offers integrated solutions for time management, resource planning, budgeting, roadmapping, program management, and reporting. Founded in 2007 as a time-tracking tool, Tempo became the #1 time management add-on for Jira and has grown into a trusted name in the Atlassian ecosystem. The company is hiring a Partner Sales Manager to scale partner-driven revenue, managing strategic partners and building programs at the intersection of sales, partnerships, and strategy. Responsibilities include driving partner revenue and pipeline, enabling partners with training and resources, co-selling, deal strategy, and shaping the partner program with incentives and metrics. Requirements include 7+ years in B2B SaaS partner or channel sales, Atlassian ecosystem experience, strong relationship and communication skills, strategic and tactical capabilities, and a data-driven approach; Tempo offers a remote-first environment, generous benefits, and opportunities for professional development.

- Atlassian supports flexible work locations (office, home, or a mix) and hires in any country where it has a legal entity. - The role is Enterprise Solution Sales Executive for Jira Service Management, a subject matter expert in ITSM/ESM, driving new sales motions and co-selling with account teams to win large enterprise deals. - The position focuses on displacing legacy ITSM tools with cloud-first JSM and is based on the West Coast, working within a globally distributed team. - Responsibilities include expert product selling, owning end-to-end JSM sales motions, developing territory and account strategies, engaging customers with value-based ROI, leading competitive campaigns and cloud migrations, and collaborating cross-functionally to drive adoption and expansion. - It also entails forecasting and pipeline management using MEDDPICC and acting as the voice of the customer to influence product roadmap and go-to-market strategy.

Atlassian supports flexible work locations—office, home, or a hybrid approach—to help employees balance family, personal goals, and priorities. The company hires globally where it has a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first organization. The role described is Senior Sales Compensation Analyst, within the Sales Compensation team. Responsibilities include leading end-to-end monthly compensation processing for all sales teams, facilitating plan creation, administration, payout, and reporting, and analyzing data to improve compensation structures. Additional duties involve building and updating the Anaplan compensation tool, ensuring compliance with laws and policies, and communicating compensation plans and changes clearly to the sales team.

Zendesk is seeking a Manager of Technical Architecture to lead a global team of Technical Architects responsible for designing and delivering high-complexity, customized Zendesk Contact Center solutions and ensuring scalable cloud architectures. Responsibilities include people leadership and mentorship—coaching on AWS deployments, contact center logic, and coding standards (Python/Node.js)—as well as handling high-profile escalations and coordinating resource planning for multiple concurrent projects. Technical oversight covers governing end-to-end delivery, standardizing documentation (TDDs and custom app specs), and serving as the final escalation point for complex design decisions involving AWS services such as Amazon Connect, Lex, Lambda, and DynamoDB. The role requires cross-functional collaboration with Engagement Managers, Services Consultants, Solution Architects, and Product/Engineering for product advocacy, plus pre-sales support to review technical solutions and estimates. Qualifications include a Bachelor’s degree or equivalent, 6+ years in consulting or programming with at least 2+ years in leadership, 3+ years building cloud-based solutions, strong AWS and programming skills (Python/Node.js/Java), RESTful APIs experience, and a US OTE range of $210k-$316k with an 80/20 base/commission mix, along with Zendesk’s commitment to diversity and inclusion.

- Atlassians can work anywhere, but this role is office-based in Salt Lake City and reports to the Head of Office Hospitality. - The Site Lead's main priority is to own the daily office experience, driving customer-focused improvements through data and customer sentiment, with influence that extends to teammates and vendor partners. - The ideal candidate thrives on team success, enjoys being the face of initiatives and the voice of the customer, values relationships, and is comfortable navigating ambiguity with a show-not-tell approach to transformation. - Responsibilities include continuous improvement projects aligned to customer promises and business priorities, acting as an escalation point for office issues, managing the food and drink budget, and delivering new hire onboarding in the geography. - They will also walk in customers' shoes to anticipate future needs, create action plans for cost, occupancy, and connection targets, and partner with our catering vendor to ensure a high-quality daily dining program.

Atlassian offers flexible work locations—office, home, or a mix—and hires in any country where it has a legal entity. The Enterprise Solution Sales Executive for Jira Service Management will be a subject matter expert in IT Service Management (ITSM) and Enterprise Service Management (ESM), driving new sales motions and co-selling with account teams to tailor Atlassian solutions. The role focuses on large Enterprise customers, leading complex, value-based sales cycles and displacing legacy ITSM tools with cloud-first solutions built on Jira Service Management. It must be based on the West Coast (California, Oregon, Washington). Key responsibilities include Expert Product Selling, Sales Strategy Development, Customer Engagement, and Cross-functional Collaboration with Account Executives, Marketing, Account Management, Product, and Partner Management to align on sales strategies and co-selling opportunities.

The Renewals Manager will own and drive the full contract renewal process for a strategic NA SMB SaaS portfolio, acting as a trusted advisor and using data-driven insights to guide renewal negotiations in partnership with Sales, Customer Success, and cross-functional teams. Key responsibilities include managing the end-to-end renewal lifecycle, developing strategies to mitigate churn and drive growth, proactive executive outreach, analyzing usage signals to forecast retention, and leading renewal pricing and terms in alignment with policy, while also coordinating renewal timing with account teams and driving process improvements. The role also entails mentoring junior team members, facilitating internal renewal cadence meetings, and maintaining accurate records in Salesforce, CPQ, and health platforms. Core competencies include business knowledge, relationship management, clear communication and conflict resolution, analytical skills, and negotiation, with the ability to map customer use cases to Zendesk solutions and forecast outcomes. Qualifications require 2-4+ years in SaaS renewals or related fields, a proven mid-market/enterprise renewals track record, strong commercial acumen, proficiency with Salesforce/CPQ/Gainsight, excellent communication, and a bachelor’s degree; the position offers US OTE of $108,000–$162,000 with a 70/30 base/commission split, a hybrid work arrangement, and Zendesk’s equal opportunity and inclusion commitments along with AI screening and accommodation options.

The role is a senior offensive security position at Zendesk that focuses on penetration testing across product and infrastructure, SaaS-based red team exercises, and AI-agent security, with cross-functional collaboration to validate threats and refine protections and incident response. You’ll work in a fast-paced, global, team-oriented environment and continuously evolve your skills toward AI evaluation and knowledge of emerging tactics, techniques, and procedures related to AI agent vulnerabilities. You will provide actionable insights to the Product Development team regarding vulnerabilities and contribute to improving protections. Basic qualifications include at least 7 years in offensive security, strong knowledge of modern web application architecture and vulnerabilities, expertise in LLM security threats and their impact, and proficiency with offensive-security tools such as Burp Suite, Nmap, Kali, and scripting. Preferred qualifications include AWS security experience, experience building or testing AI systems at scale, familiarity with AI security tools, MacOS/Apple infrastructure security, 10+ years in the field, professional certifications (e.g., OSCP, CEH, CPT, etc.), and demonstrated industry contributions, with a US base salary range of $179,000–$269,000 plus potential bonuses and Zendesk’s hybrid, inclusive culture and accommodations for applicants with disabilities.

Zendesk is seeking a Director of Product Management for Platform Security to lead security across Zendesk Platform, including MCP Server, A2A flows, APIs, and agentic tools, embedding advanced protocols (FAPI 2.0, mTLS, fine-grained OAuth scopes, PKI), Zero Trust, and ML/AI-powered detection to deliver enterprise-grade security and observability. You’ll partner closely with the Chief Trust & Security Officer’s organization, Security Engineering, Privacy, Legal, and platform engineering to translate strategy into shipped features and measurable outcomes. The role entails owning the product strategy and roadmap for Platform Security, drafting technical PRDs for security primitives, leading ML-driven detection and threat telemetry integrations, defining the security boundary for AI Agents, launching enterprise-grade controls, driving stakeholder alignment, and defining KPIs to iterate toward enterprise requirements. Basic and preferred qualifications include 8+ years of product management (4+ in platform/security), deep knowledge of modern security protocols and Zero Trust architectures, experience shipping enterprise security capabilities, and strong cross-functional communication, with a bachelor’s degree (advanced degree preferred) and related experience; preferred candidates have hands-on experience with FAPI 2.0, mTLS, OAuth scopes, PKI, threat modeling, and compliance frameworks. The US base salary range is $250,000 to $374,000 with potential bonuses and benefits; Zendesk highlights a hybrid, inclusive culture and is an equal opportunity employer that supports diversity, inclusion, and accommodations for applicants with disabilities.

Atlassian offers flexible work options, letting employees choose to work in an office, from home, or in a hybrid arrangement to support family and personal goals. The company can hire people in any country where it has a legal entity. Atlassian is seeking a Head of Global Field Marketing to join the Marketing Leadership team and drive revenue growth across its portfolio of products. The role will oversee regional field marketing strategies that blend account-based marketing, field events, partner marketing, and executive engagement, and will collaborate with sales to create account-level plans for top strategic accounts while leading a regional team. Responsibilities include partnering with marketing operations to optimize pipeline, collecting data to measure ROI and pipeline impact, and understanding the global field marketing landscape.

Atlassian offers flexible work locations and hires in any country where it has a legal entity. The DX Solutions Engineering Team is seeking a Solutions Architect to drive adoption and long-term growth of the DX product and to serve as the technical authority for enterprise customers after the sale. Responsibilities include leading technical implementation with Customer Success Managers, driving onboarding, complex integrations, and system architecture to ensure a smooth transition from evaluation to production. The role involves architecture and strategy work—deep-dive sessions to map the DX platform to a customer’s goals and workflows—designing tailored solutions and integrations, and providing consultative guidance through deployment. The architect will act as a trusted advisor on DX analytics and deployment practices and will collect feedback to inform the product roadmap with Product and Engineering teams.

At Atlassian, employees can work from an office, home, or a combination, with global hiring where there is a legal entity and virtual interviews and onboarding as part of being a distributed-first company. The company’s agile & DevOps, IT service management, and work management software—such as Jira Software, Confluence, and Jira Service Management—helps teams collaborate and deliver results, and is used by the majority of the Fortune 500 and over 300,000 companies worldwide, including NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales team manages a portfolio of mid-sized customers, identifies cloud-first opportunities, cross-sell and expand usage, nurtures relationships, achieves revenue targets, and acts as a customer advocate by feeding feedback to product and engineering to enhance the customer experience. All responsibilities are carried out in close collaboration with Channel Partners, Product Specialists, Account Managers, and Solution Engineers, reflecting a TEAM commitment to guiding Atlassian deployments at scale while upholding Atlassian values. The role involves developing and executing named account or territory plans, building executive relationships, understanding client needs, delivering sales presentations, negotiating contracts, providing accurate forecasting, staying current on industry trends, traveling as needed, and serving as the main contact and escalation point while running strategy plays across complex sales cycles with cross-functional coordination.

- Atlassian offers flexible work options—office, home, or a mix—and hires people globally with virtual interviews and onboarding as part of its distributed-first approach. - The company aims to unleash the potential of every team with agile & DevOps, IT service management, and work management software, including Jira Software, Confluence, and Jira Service Management, used by Fortune 500 firms and many others. - The Mid-Market sales role involves managing a portfolio of mid-sized customers, identifying cloud-first sales opportunities, driving expansion, nurturing relationships, and collaborating with Channel Partners, Product Specialists, Account Managers, and Solution Engineers, while advocating for customers by feeding feedback to product and engineering teams. - The role requires developing and executing named Account or Territory plans, creating strategic sales plans to meet targets, qualifying leads, building relationships with C-level executives, understanding client needs, presenting solutions, negotiating contracts, and closing deals. - You will provide accurate forecasting, stay informed about industry trends, travel to meet clients as needed, build territory strategies, serve as the main contact for designated accounts, run strategy plays, manage complex sales cycles, and coordinate with internal teams to ensure customer success.

At Atlassian, employees can work in an office, from home, or a mix, and the company hires in any country where it has a legal entity. Atlassian's agile, DevOps, IT service management, and work management software (including Jira Software, Confluence, and Jira Service Management) help teams collaborate and deliver quality results, with customers ranging from Fortune 500 companies to NASA, Audi, and Deutsche Bank. The Mid-Market sales team targets mid-sized customers (200-10,000 seats) with cloud-first opportunities, cross-sell and expansion, and an annual quota of $2-4M, while advocating for customers by feeding feedback to product and engineering. The role involves owning 45-75 accounts, leading cross-functional deal teams, building executive relationships across IT and business units, and applying MEDDPICC-style qualification to win complex opportunities. Responsibilities also include sourcing and qualifying leads, accurate forecasting, negotiating contracts, occasional travel, and collaborating with channel, marketing, product, and customer success to maximize satisfaction and maintain a competitive edge.

This role is a manager who leads a team of Sales Engineers and subject matter experts for the West Coast Enterprise sales organization, ensuring Zendesk's platform is properly scoped, architected, and presented to align with customer business outcomes to drive growth and retention. Key duties include strategic leadership to define market-winning strategies, executive advisory to translate business hurdles into solutions using the Zendesk Resolution Platform, overseeing creation of customer-specific technical solutions, and cross-functional collaboration with Product, Sales, and Marketing to craft compelling value propositions and demonstrations. Qualifications include 8+ years in high-growth SaaS, CX, or AI environments; 4+ years of leadership scaling presales or technical consulting; the ability to influence internal product direction and external customer strategy; domain knowledge in Customer Experience or Employee Experience; and technical literacy in CX tools, cloud technologies, and AI/ML. The U.S. annualized OTE range is $196,000 to $294,000 with an 80/20 base-to-commission mix, and the package may include bonus, benefits, or incentives; the final offer depends on capabilities, experience, and location. Zendesk emphasizes an inclusive culture, hybrid work, and notes that AI may be used to screen applications; it is an equal opportunity employer committed to diversity, inclusion, and accommodations for applicants with disabilities.

Atlassian offers flexible work options, allowing employees to work in an office, from home, or a combination to support their personal goals and priorities. The company can hire in any country where it has a legal entity. The DX Solutions Engineering Team is seeking a Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com). The role involves leading technical evaluations with Account Executives, including proofs-of-concept and pilots, to clearly demonstrate platform value and technical feasibility. Responsibilities also include technical discovery, consultative questioning, designing tailored solutions that integrate APIs with client workflows, acting as a trusted advisor on deployment and analytics, and providing feedback to Product and Engineering to inform roadmap priorities.

Atlassian offers flexible work options (office, remote, or hybrid) and hires globally where they have a legal entity. The DX Solutions Engineering Team is seeking a Pre-Sales Solutions Engineer to drive growth of the DX product (getdx.com) and help close critical deals. The role leads all technical aspects of the sales cycle, including proofs of concept and pilots, to clearly demonstrate value and technical feasibility. It involves technical discovery, consultative questioning about engineering workflows and tooling, and designing tailored solutions to integrate the company's APIs with complex client processes. The position also acts as a trusted advisor on deployment best practices and analytics integrations, while capturing prospect feedback to inform product enhancements and roadmap priorities.

At Atlassian, you can work where you collaborate best, with virtual interviews and hiring in countries with a legal entity, reflecting a distributed-first approach. The Intern program runs for 12 weeks (May–August or June–September 2026) and blends hands-on training, mentorship, and social connections, but is not eligible for F1/J1 or sponsorship. The MBA intern will join the Platform Product Marketing team during a pivotal time after the launch of Atlassian Government Cloud (FedRAMP Moderate), focusing on US government customers and exploring non-US opportunities, specifically addressing State, Local, and Education (SLED) audiences. Responsibilities include market research on SLED customers, competitive analysis, and helping create marketing assets and campaigns tailored to public sector audiences, with exposure to best practices in B2B product marketing and cross-functional collaboration. The role culminates in presenting findings and strategic recommendations to senior leadership across marketing, sales, and product management.

Atlassian supports flexible, distributed work and conducts all interviews virtually, hiring in any country where it has a legal entity. The Intern program combines hands-on training, mentorship, and social connections to empower students for a successful Atlassian career, with a 12-week paid internship in 2026 and no F1/J1 sponsorship. The MBA internship sits in the Platform Product Marketing team, aligning with the launch of Atlassian Government Cloud and its FedRAMP Moderate offering as Atlassian expands to US government customers and explores non-US opportunities, focusing on State, Local, and Education markets. You’ll gain hands-on experience in market and competitive research, messaging, and strategy development while collaborating with experienced marketers, product managers, and sales leaders. Responsibilities include conducting market research on SLED customers, analyzing competition, creating marketing assets for the public sector, learning B2B product marketing and go-to-market best practices, and presenting strategic recommendations to senior leadership across marketing, sales, and product management.

Atlassian operates as a distributed-first company with flexible work options, virtual interviews, and hires in any country where it has a legal entity. The Intern program offers hands-on technical training, mentorship, and social connections to help students build a successful career, runs 12 weeks in 2026 (May–August or June–September), and does not sponsor visas (not eligible for F1/J1). The MBA internship is with the Platform Product Marketing team, taking place as Atlassian expands its FedRAMP Moderate Government Cloud and explores US and non-US government opportunities. Interns will help define how Atlassian addresses the needs of State, Local, and Education customers through market research, competitive analysis, and strategy development. They will gain exposure to B2B marketing best practices, collaborate cross-functionally, present findings to senior leadership, and contribute to growth in the public sector.

Lucid Software is a leader in visual collaboration and work acceleration, recognized with awards like Forbes Cloud 100 and Fortune Best Workplace in Technology, and operates a hybrid workplace. The company emphasizes core values—teamwork over ego, innovation, individual empowerment, initiative, ownership, and passion and excellence—while fostering a diverse, respectful, and inclusive environment. The User Experience Designer role involves collaborating with a team to research, concept, and define how to help teams see and build the future, designing workflows, interactions, and paradigms, and owning the full design lifecycle within an Agile environment. Responsibilities include creating high-fidelity interactions aligned with the design system, proposing solutions from customer problems, communicating user intents, partnering with engineers and QA, managing projects to meet deadlines, and leveraging AI tools to optimize workflows and explore new features. Requirements include knowledge of core design methods, the ability to measure design impact with qualitative and quantitative analysis, adaptability to various contexts, strong communication, experience with design and prototyping tools like Figma, and an entry-level status (0-4 years) with preferred qualifications and a resume/portfolio submission.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego. The company promotes diversity and inclusion, operates as a hybrid workplace, supports work-life balance with remote, office, or hybrid arrangements based on role, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care. Lucid’s solutions are used by more than 100 million users worldwide, making it the most-used visual collaboration platform among Fortune 500 companies, with customers like Google, GE, and NBC Universal, and partnerships with Google, Atlassian, and Microsoft. The New Logo Account Executive role drives strategic growth for new and existing Lucidchart and Lucidspark customers across assigned territories, working with Customer Success Managers to secure renewals and expansions, and maintaining a hunter mindset to generate and close new pipeline. Requirements include 1-3 years of SaaS/tech sales experience, ability to manage multiple projects and deadlines, outstanding written and verbal communication, and a hybrid Raleigh, NC location with in-office days on Tuesday and Thursday; preferred qualifications include a BA/BS, experience with Salesforce and sales acceleration tools, and the ability to guide clients to solutions while maintaining clean Salesforce hygiene.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork. The company supports a diverse, inclusive culture and a hybrid workplace that enables remote, in-office, or mixed arrangements depending on role needs. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves more than 100 million users worldwide, including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. New Logo Account Executives lead strategic growth for new and current Lucidchart and Lucidspark customers, working with potential and existing clients to create business value, generate and close opportunities, and partner with Customer Success Managers to drive renewals, expansions, and ongoing engagement. Requirements include 1-3 years of SaaS/tech sales, the ability to manage multiple projects and meet deadlines, and a hybrid South Jordan, UT role with in-office Tuesdays and Thursdays; preferred qualifications include a BA/BS, Salesforce and related tools experience, and the ability to guide prospects to solutions aligned with their needs.

Lucid Software is a leader in visual collaboration guided by core values of innovation, excellence, empowerment, initiative, ownership, and teamwork, and it pursues a diverse, respectful, inclusive culture. The company is a hybrid workplace offering remote or in-office options to support work-life balance and has earned recognitions such as Forbes Cloud 100, Fortune Best Workplaces in Technology, and PEOPLE Companies that Care. Its customers include Google, GE, and NBC Universal, with partners including Google, Atlassian, and Microsoft, illustrating a broad enterprise footprint. The SMB Expansion Account Executive role drives growth for existing Lucidchart and Lucidspark customers across assigned territories, focusing on closing sales, renewals, expansions, and ongoing engagement, while forecasting accurately and collaborating across teams. Requirements include 1-3 years of SaaS/tech sales with at least 1 year closing experience and strong communication, with a hybrid Raleigh, NC location requiring two in-person days per week (Tuesday and Thursday); preferred qualifications include Salesforce experience, closing experience, relationship-building, software sales, Salesforce hygiene, familiarity with Sales Loft, the ability to manage many prospects, and a BA/BS.

Lucid Software is a leader in visual collaboration, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego. The company promotes diversity and an inclusive, respectful culture and operates as a hybrid workplace offering remote, in-office, or mixed arrangements depending on role needs. Lucid has received recognitions such as Forbes Cloud 100, Fortune Best Workplaces in Tech, and the People Companies that Care, with customers including Google, GE, and NBC Universal and partners like Google, Atlassian, and Microsoft. The SMB Expansion Account Executives role focuses on growing current Lucidchart and Lucidspark customers across assigned territories by closing sales, ensuring renewals, driving expansion, and maintaining ongoing engagement, in a hybrid South Jordan, Utah setting. Requirements include 1-3 years of SaaS/tech sales with at least 1 year closing experience and strong communication; preferred qualifications include Salesforce experience, pipeline management, software sales background, and a BA/BS, with two in-person days per week (Tuesday and Thursday).

Lucid Software is a leader in visual collaboration with core values of innovation, excellence, empowerment, initiative, ownership, and teamwork, plus a diverse, respectful, inclusive culture and a hybrid, flexible work model. The company has earned recognitions including Fortune Best Workplace in Technology and 2022 Glassdoor Best Place to Work, and counts Google, GE, and NBC Universal as customers with Google, Atlassian, and Microsoft as partners. It is hiring for a sales role focused on outbound prospecting and inbound qualification, fast response to leads, needs assessments, online product demos, and close collaboration with Account Executives and Marketing to manage records and pipelines. Required skills include problem-solving, sales interest or experience, quick learning, clear communication of value propositions, multi-project management, strong written and verbal skills, and a proven track record of meeting targets, with weekly trainings and daily standups in a hybrid role at the South Jordan office two days per week (Tue and Thu). Preferred qualifications include being detail-oriented and organized, CRM and tools experience, independence and motivation, ability to thrive in a fast-paced startup environment, and a BA/BS degree; reference #LI-KC1.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork, with a diverse, inclusive culture and a hybrid work model. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Tech, and PEOPLE’s Companies that Care, serving over 100 million users worldwide including Google, GE, and NBC Universal, and partnering with Google, Atlassian, and Microsoft. The Mid-Market Account Executives drive strategic growth for current Lucidchart and Lucidspark customers across assigned territories, focusing on closing, renewals, expansion, and ongoing engagement across multiple personas, while delivering reliable forecasts and demonstrating the value of the Lucid Suite. The role requires 4+ years of closing experience in tech/SaaS, strong written and verbal communication, and a hybrid arrangement with in-person collaboration at the Raleigh, NC office two days per week (Tuesday and Thursday). Preferred qualifications include Salesforce experience, relationship-building and account expansion capabilities, software sales experience, Salesforce hygiene, the ability to manage many opportunities, familiarity with Outreach, and a BA/BS or equivalent.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, ownership, and teamwork over ego. The company emphasizes diversity and inclusion and operates as a hybrid workplace that supports remote, office-based, or mixed arrangements to promote work-life balance. It has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, serving over 100 million users including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Mid-Market Account Executive role leads strategic growth for current Lucidchart and Lucidspark customers across territories, focusing on renewals, expansion, and ongoing engagement after prospect qualification. Responsibilities include closing business, prospecting, managing relationships within existing accounts, creating reliable forecasts, demonstrating the value of the Lucid Suite to target personas, and maintaining Salesforce hygiene, with requirements of 4+ years closing experience in tech/SaaS, strong communication, a hybrid work setup at the South Jordan, UT office two days per week, and preferred CRM and sales experience and a BA/BS degree.

Lucid Software is a leader in visual collaboration with products like the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego, while promoting a respectful, inclusive, hybrid workplace. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves over 100 million users worldwide, including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Emerging Enterprise New Logo Account Executives will drive strategic growth by acquiring and expanding relationships with high-potential Corporate/Emerging Enterprise accounts and will own the full sales cycle from prospecting to closing, collaborating with Marketing, Solutions Engineering, and Customer Success to ensure strong customer outcomes and expansion. Responsibilities include building a pipeline, running demos, negotiating, delivering exceptional customer experience, outbound prospecting, accurate forecasting, becoming a Lucid Suite expert, and embodying Lucid’s Teamwork Over Ego while meeting or exceeding activity, pipeline, and performance expectations. Requirements include 4+ years of closing experience in B2B software sales with a proven quota record, full-cycle selling ability, excellent written and verbal communication to influence senior and technical audiences, ability to work from the South Jordan, UT office two days per week (Tuesday and Thursday), and preferred experience with Salesforce, relationship-building, handling many prospects, familiarity with Outreach, and a BA/BS degree.

Lucid Software is a leader in visual collaboration offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego, in a diverse, respectful, and inclusive hybrid-work culture. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies That Care, and serves over 100 million users worldwide including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Emerging Enterprise New Logo Account Executive role aims to drive strategic growth by acquiring and expanding relationships with high-potential Corporate/Emerging Enterprise accounts, owning the full sales cycle from prospecting to close, and delivering meaningful business value through the Lucid Visual Collaboration Suite. Responsibilities include building and managing pipeline, developing relationships with key stakeholders, delivering exceptional customer experience to support renewals and expansion, outbound prospecting, accurate forecasting, becoming a subject-matter expert on the Lucid Suite, and collaborating cross-functionally to support team goals and exceed quotas. Requirements include 4+ years of B2B SaaS closing experience, a proven track record of quota attainment, strong communication skills for influencing senior and technical audiences, and the ability to work from the Raleigh, NC office two days per week (Tuesdays and Thursdays); preferred qualifications include Salesforce experience, experience expanding existing accounts, multi-task management, familiarity with Outreach, and a BA/BS degree.

Lucid Software leads visual collaboration with products like the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego in a diverse, inclusive culture. The company is a hybrid workplace that supports remote or in-office work and has earned multiple global recognitions; its solutions are used by over 100 million people worldwide, including Fortune 500 companies, with customers such as Google, GE, and NBC Universal and partnerships with Google, Atlassian, and Microsoft. Emerging Enterprise Expansion Account Executives focus on accelerating growth within Lucid’s existing customer base by deepening relationships, uncovering new use cases, and expanding adoption across multiple personas and business units. Responsibilities include owning a defined book of business, driving expansion and renewal outcomes, executing outbound motions, forecasting pipeline, becoming a product and market expert, collaborating cross-functionally to maximize penetration, and modeling Lucid values daily. Requirements include 4+ years of quota-carrying closing experience in B2B SaaS, strong communication skills, the ability to thrive in a dynamic environment, and hybrid availability to work from the Raleigh, NC office on Tuesdays and Thursdays; preferred qualifications include experience with expansions/renewals, Salesforce, Outreach, and a bachelor’s degree.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego. The company fosters a diverse, inclusive culture and operates as a hybrid workplace with remote or office options to support work-life balance, and has earned multiple major recognitions such as Forbes Cloud 100 and Fortune Best Workplaces in Technology. Lucid’s solutions are used by more than 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Emerging Enterprise Expansion Account Executives focus on accelerating growth within existing customer bases, deepening relationships, uncovering new use cases, expanding adoption across personas, and ensuring long-term customer success, while owning a defined book of business, performing proactive outbound efforts, forecasting accurately, and collaborating cross-functionally. Requirements include 4+ years of quota-carrying closing experience in B2B SaaS, strong communication skills, the ability to thrive in a high-growth environment, and hybrid availability in South Jordan, UT, with preferred qualifications in expansion/renewals experience, Salesforce and Outreach proficiency, competitive positioning, and a Bachelor’s degree.

Lucid Software positions itself as a leader in visual collaboration with the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, grounded in core values of innovation, excellence, empowerment, initiative, ownership, and teamwork over ego, plus a culture that is respectful and inclusive. The company operates as a hybrid workplace, offering remote, office, or blended arrangements to support work-life balance. Lucid has earned recognitions from Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The advertised role is Corporate New Logo Account Executives who drive strategic growth by acquiring and expanding relationships with high-potential Corporate/Emerging Enterprise accounts, owning the full sales cycle and coordinating with Marketing, Solutions Engineering, and Customer Success to ensure strong outcomes and long-term expansion. Requirements include 4+ years of closing experience in B2B software sales (SaaS preferred), proven quota attainment, full-cycle sales mastery, excellent communication skills, and the ability to work from Raleigh, NC two days per week; preferred qualifications include Salesforce experience, account management experience, handling many prospects, familiarity with Outreach, and a BA/BS.

Lucid Software leads visual collaboration with its Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, in a diverse, inclusive hybrid workplace. It has global recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users and working with customers like Google, GE, and NBC Universal, while partnering with Google, Atlassian, and Microsoft. The Corporate New Logo Account Executives role drives strategic growth by acquiring and expanding high-potential Corporate/Emerging Enterprise accounts, owning the full sales cycle from prospecting to closing, and partnering with Marketing, Solutions Engineering, and Customer Success to ensure outcomes and long-term expansion. Responsibilities include building pipelines, running demos, negotiating, forecasting, deepening relationships with key stakeholders, and applying a hunter mentality to outbound prospecting and territory strategy while becoming a Lucid Suite expert and collaborating cross-functionally. Requirements include 4+ years of closing experience in B2B software/SaaS, a track record of hitting quota, strong communication skills, ability to influence senior/technical audiences, and the ability to work from the South Jordan, UT office two days a week (Tuesday and Thursday); preferred qualifications include Salesforce experience, managing many prospects, experience with Outreach, and a BA/BS or equivalent.

The organization invites general applications from people who are passionate about their mission even if no current role fits their background. Submitting a resume will add applicants to the company’s talent pool for consideration for future opportunities that match their skills and interests. This general application is open to candidates located in any U.S. state. It also covers international locations such as Amsterdam, NL; Hamburg, DE; and Melbourne, Victoria, AUS. Eligibility depends on where the company is legally able to hire and conduct business.

Miro’s SWAT team, part of Customer Support and partnering with Engineering, protects product quality, accelerates incident resolution, and removes recurring customer friction, with SWAT standing for Stabilization, Workaround, Advocacy, and Triage. The team operates across 4–5 global support hubs in a hybrid model, requiring two baseline days per week in the Austin hub, with flexibility for remote work, and prefers candidates in Austin or surrounding areas. As a SWAT Engineer II, you’ll be a technical responder for complex customer-reported issues and production incidents, conducting rapid investigations, precise triage, and turning learnings into durable fixes, processes, documentation, and tooling, including a follow-the-sun on-call rotation. You’ll lead investigations, prioritize escalations, maintain a data-driven backlog of defects, build lightweight tooling and workflows, provide technical leadership, contribute to RCAs and runbooks, and collaborate with Engineering, Product, Security, Legal, and CS to ensure safe, timely communications and fixes. Requirements include 3–5+ years in relevant production-facing roles, proven incident response and triage experience, the ability to unblock escalations, scripting/development for internal tooling, and strong communication, with benefits like equity, wellbeing support, equipment allowance, and an L&D stipend, all within Miro’s diverse, inclusive global culture and Recruitment Privacy Policy.

Miro's Customer Support SWAT team partners with Engineering to protect product quality, accelerate incident resolution, and reduce customer friction, owning high-impact escalations and building tooling for faster responses. SWAT, which stands for Stabilization, Workaround, Advocacy, and Triage, operates across 4–5 global support hubs in a hybrid model with a baseline two days per week in Austin and flexible remote work. The SWAT Engineer II role is a technical responder for complex customer-reported issues and production incidents, responsible for rapid investigations, precise triage, cross-functional collaboration, and delivering durable fixes and documentation. Key duties include leading investigations, maintaining a data-driven backlog, building lightweight tools and workflows, providing technical leadership, contributing to RCAs and preventive actions, and coordinating with Engineering, Product, Security, Legal, and CS during incidents. The position requires 3–5+ years in relevant technical roles, strong incident response and scripting experience, excellent communication and collaboration skills, and it sits within Miro’s diverse, inclusive culture with benefits like equity and learning stipends.

Miro’s Customer Support partners with Engineering to protect product quality, accelerate incident resolution, and reduce customer friction; the SWAT team—Stabilization, Workaround, Advocacy, and Triage—owns high-impact escalations, drives proactive fixes, and builds tooling to improve responsiveness and reliability. The SWAT team spans 4–5 global support hubs and operates in a hybrid model, with 2 days per week in the Austin hub, though remote work is flexible when needed. As a SWAT Engineer II, you’ll be a technical responder for complex customer-reported issues and production incidents, conducting rapid investigations, precise triage, cross-functional collaboration, and turning learnings into durable fixes, processes, documentation, and tooling, including a follow-the-sun on-call rotation for high-priority incidents. Responsibilities include leading investigations, isolating root causes, maintaining a visible, data-driven backlog of defects and improvements, building lightweight internal and external tooling and workflows for diagnostics and triage, providing technical leadership, contributing to RCAs and preventive actions, turning incident learnings into docs, runbooks, and product feedback, and coordinating with Engineering, Product, Security, Legal, and CS to ensure safe, timely communications during incidents. Requirements include 3–5+ years in Technical Support Engineering, Sustaining Engineering, SWAT/TAM, or similar roles; strong incident response and triage experience; ability to unblock escalations with fast triage, decisive action, collaboration, and clear updates; scripting/development experience for internal tooling; and excellent written and verbal communication; the role offers benefits such as equity, wellbeing support, a WFH equipment allowance, and an L&D stipend, along with Miro’s commitment to diversity, belonging, and a recruitment privacy policy.

The SWAT team at Miro (Stabilization, Workaround, Advocacy, and Triage) partners with Engineering to protect product quality, accelerate incident resolution, and reduce recurring customer friction, building internal tooling to improve responsiveness and reliability. They operate across 4-5 global support hubs and work in a hybrid model with a baseline two days per week in the Austin hub, though remote work is possible. As a SWAT Engineer II, you’ll be a technical responder for complex customer-reported issues and production incidents, conducting rapid investigations, precise triage, cross-functional collaboration, and turning learnings into durable fixes, documentation, and tooling, with a follow-the-sun on-call rotation. You will lead investigations, triage and prioritize escalations with a data-driven backlog, build and maintain tools and runbooks, provide technical leadership, contribute to RCAs and product feedback, and coordinate with Engineering, Product, Security, Legal, and CS for safe, timely communications during incidents. Requirements include 3–5+ years in relevant technical roles, incident response and triage experience, the ability to unblock escalations quickly, scripting/development experience for tooling, and strong written and verbal communication and collaboration skills, with the role offering benefits such as equity, wellbeing perks, equipment allowance, and an emphasis on diversity, belonging, and recruitment privacy.

Miro’s Customer Support partners with Engineering to protect product quality, accelerate incident resolution, and remove customer friction, with the SWAT team owning high-impact escalations, driving proactive fixes, and building internal tooling to improve responsiveness and reliability. SWAT operates across 4-5 global support hubs and follows a hybrid model, with baseline 2 days per week in the Austin hub, though remote work is available when needed. As a SWAT Engineer II, you’ll be a technical responder for complex customer-reported issues and production incidents, quickly investigate, triage, collaborate across teams, and translate learnings into durable fixes, processes, and tooling, while participating in a follow-the-sun on-call rotation. Responsibilities include leading investigations and root-cause analysis, maintaining a data-driven backlog of defects and improvements, building lightweight tools and workflows to streamline diagnostics and mitigations, and providing technical leadership and incident learnings through RCAs and docs. Requirements include 3–5+ years in technical/support engineering roles with incident response and triage experience, ability to unblock escalations, scripting/development for internal tooling, excellent written and verbal communication, and strong cross-functional collaboration; offerings include equity, wellbeing benefits, a WFH equipment allowance, an L&D stipend, and a diverse, inclusive culture aligned with Miro’s mission.

Miro's SWAT (Stabilization, Workaround, Advocacy, and Triage) is a high-impact part of Customer Support that partners with Engineering to protect product quality, accelerate incident resolution, and reduce recurring customer friction across 4-5 global support hubs. As a SWAT Engineer II, you will be a technical responder for complex customer-reported issues and production incidents, performing rapid investigations, precise triage, cross-functional collaboration, and turning learnings into durable fixes, docs, and tooling, with a follow-the-sun on-call rotation, and the role is based in Austin or surrounding areas with a hybrid model (2 days/week in the Austin hub), though remote work is flexible. Responsibilities include leading investigations, isolating root causes, triaging and prioritizing escalations, maintaining a data-driven backlog of defects and improvements, building internal/external tooling, and contributing to RCAs, runbooks, and product feedback, while coordinating with Engineering, Product, Security, Legal, and CS for safe communications during incidents. Requirements include 3–5+ years in Technical Support Engineering or similar production-facing roles, proven incident response and triage experience, ability to unblock escalations with fast triage and decisive action, practical scripting/development for internal tooling, excellent written and verbal communication, and strong cross-functional collaboration. What’s in it for you includes a global benefits package (equity, wellbeing, WFH equipment allowance, and a Learning & Development stipend), a diverse and collaborative culture, and information about life at Miro, with a Recruitment Privacy Policy governing applicant data.

Miro's SWAT team partners with Engineering to protect product quality, accelerate incident resolution, and remove recurring friction for customers, owning high‑impact escalations and building tooling to improve responsiveness and reliability. As a SWAT Engineer II, you’ll be a technical responder for complex customer-reported issues and production incidents, conducting rapid investigations, precise triage, and follow-the-sun on-call participation. You’ll lead investigations, isolate root causes, triage and prioritize escalations, maintain a data-driven backlog, build internal tools, provide technical leadership, and help produce RCAs, runbooks, and product feedback. Requirements include 3–5+ years in technical support or related production-facing roles, proven incident response and triage experience, scripting/development for tooling, and strong written/verbal communication and cross-functional collaboration. Miro offers a global benefits package (including equity, wellbeing benefit, WFH equipment allowance, and an annual Learning & Development stipend), supports a hybrid Austin-based work model, champions belonging and inclusion, and provides location-specific details in the benefits board and Recruitment Privacy Policy.

Miro’s SWAT Engineer II is part of the Customer Support organization, partnering with Engineering to own high-impact escalations, drive proactive fixes, and build internal tooling to improve responsiveness and reliability. The team operates globally across 4–5 support hubs with a hybrid model (baseline in Austin) and flexible remote options when needed. The role participates in a follow-the-sun on-call rotation for high-priority incidents and involves leading investigations, triaging escalations, maintaining a data-driven backlog, building diagnostic tools, and providing technical leadership and cross-functional collaboration. Requirements include 3–5+ years in technical or sustaining support, strong incident response and triage skills, scripting or development experience for internal tooling, and excellent written and verbal communication, especially for executive updates. Miro offers a global benefits package (equity, wellbeing, equipment allowance, learning stipend) and emphasizes a diverse, inclusive culture, with location-specific benefits and a Recruitment Privacy Policy.

The SWAT team at Miro’s Customer Support partners with Engineering to protect product quality, accelerate incident resolution, and reduce customer friction, with SWAT standing for Stabilization, Workaround, Advocacy, and Triage. As a SWAT Engineer II, you’ll serve as a technical responder for complex customer-reported issues and production incidents, performing fast investigations, precise triage, and cross-functional collaboration to turn learnings into durable fixes, processes, and tooling, while participating in a follow-the-sun on-call rotation. You’ll lead investigations, isolate root causes, prioritize escalations, maintain a data-driven backlog of defects and improvements, build lightweight tools and workflows, and contribute to RCAs, runbooks, and product feedback with partners across Engineering, Product, Security, Legal, and CS. Requirements include 3–5+ years in technical support or related roles, proven incident response and triage experience, ability to unblock escalations quickly, scripting/development experience for internal tooling, and strong written and verbal communication with cross-functional leadership. The role offers a hybrid work model (2 days/week in the Austin hub baseline, with flexibility to work from home) and benefits like equity, wellbeing, equipment allowance, and a Learning & Development stipend, as part of Miro’s inclusive, global culture.

Miro’s SWAT team—Stabilization, Workaround, Advocacy, and Triage—works with Engineering to protect product quality, speed incident resolution, and remove customer friction, owning high-impact escalations and building internal tools to improve responsiveness. In the SWAT Engineer II role, you’ll be the technical responder for complex customer-reported issues and production incidents, leading investigations, precise triage, and turning learnings into durable fixes, docs, and tooling, with a follow-the-sun on-call rotation. You’ll isolate root causes, prioritize escalations with a data-driven backlog, create lightweight tools/workflows, provide technical leadership, and coordinate with Engineering, Product, Security, Legal, and CS to communicate and fix incidents. Requirements include 3–5+ years in technical support engineering or similar, strong incident response and triage experience, fast triage and collaboration skills, scripting/development for internal tooling, and excellent communication and cross-functional leadership. Miro offers a global benefits package (equity, wellbeing benefit, WFH equipment allowance, and an L&D stipend), a hybrid work model with a baseline 2 days per week in the Austin hub (remote options allowed), and a culture focused on diversity, belonging, and collaboration across 13 hubs and 1,600+ employees.

The job is Head of Engineering at DX, the developer intelligence platform acquired by Atlassian, reporting to the DX CEO/Co-Founder and overseeing a multi‑team organization. DX emphasizes flexibility: employees can work from an office, home, or a hybrid model, and interviews and onboarding are conducted virtually as part of a distributed-first company. The role is remote and requires 7+ hours of overlap with Mountain Time and some travel to the Salt Lake City DX office. Responsibilities include owning day-to-day engineering execution for the DX platform, leading managers and senior ICs to deliver data pipelines, metrics engines, and AI-powered analytics, and working with enterprise customers and design partners to validate hypotheses and guide what to build next. You will establish core engineering rituals (planning, reviews, on‑call, incident management) and partner with Product and Design on a roadmap balancing near-term value with long-term platform and data investments.

The role is a Sales Operations Specialist on Zendesk's Global Go-to-Market Sales Development Operations team, serving as the analytical partner for the North America and LATAM Sales Development leadership to optimize top-of-funnel activities and align them with global pipeline goals. Core responsibilities include strategic analytics and ROI reporting for SDR/BDR teams, leading AI and automation strategy and deployment, ensuring data quality and cross-functional workflow alignment, scouting and disseminating best practices, and providing front-line system support. The ideal candidate is detail-oriented, data-driven, and able to translate complex data into actionable insights, with a strong understanding of Sales Development in SaaS, expertise in top-of-funnel metrics, 1+ years in a relevant role, and proficiency with Salesforce, Tableau, Looker, Snowflake, plus related GTM tools and optional SQL knowledge. The role is hybrid in Austin, requiring 3 days in the office per week, with a US base salary range of $73,000 to $109,000 plus potential bonus and benefits, and offers based on experience and location. Zendesk emphasizes diversity and inclusion, notes that AI may be used in screening, and provides accommodations for applicants with disabilities.

Zendesk is seeking a Director of Strategic Enterprise Sales to lead a Bay Area-based team, drive revenue and strategic expansion across complex Enterprise accounts, and advance AI-driven CX and EX solutions. The role entails hiring and coaching a high-performing team, executing go-to-market strategies with AI-enabled, solution-based selling, and guiding multi-product sales cycles with senior executive engagement and upsell/cross-sell efforts. It requires conducting quarterly territory and account planning, leading weekly forecasts, reviewing top accounts quarterly, enforcing operational rigor, and maintaining deep knowledge of Zendesk’s AI/automation capabilities to present to executives and align with the roadmap. Qualifications include a BA/BS, 10+ years of software sales with 5+ years in Strategic Sales leadership, a track record of exceeding targets, expertise in complex enterprise cycles (MEDDPICC preferred), strong forecasting and negotiation skills, Bay Area relationships, and proficiency with Salesforce, Outreach, and Clari; the role offers a US OTE of $442k-$662k (base/commission 50/50) with a hybrid in-office/remote setup and travel. Zendesk is an equal opportunity employer committed to diversity, with AI screening and accommodations available on request, and a culture that emphasizes hybrid collaboration and inclusion.

Zendesk's Enterprise Data & Analytics team is hiring a Senior Data Engineer to build curated data products and maintain a single source of truth across Zendesk, focusing on Data Warehouse solutions in Snowflake or BigQuery using dbt, Airflow, and Terraform. Daily responsibilities include collaborating with stakeholders to gather requirements, designing data models, serving as the data model SME, transforming raw data into schemas for multiple business domains, and building ELT pipelines to support reliable reporting using Airflow, Fivetran, and dbt. Basic qualifications include 5+ years in data engineering, data modeling/architecture, and SQL, 5+ years with cloud columnar databases (Snowflake), 2+ years with dbt, ability to translate business needs into technical solutions, strong documentation, and intermediate Python and API integration experience. Preferred qualifications include Snowflake administration, knowledge of data modeling methodologies (Kimball/Inmon), track record in multiple business domains (Finance, Sales, Marketing), 3+ production-grade dbt projects, and expert Python. The data stack includes ELT (Snowflake, Fivetran, dbt, Airflow, Kafka, HighTouch), BI (Tableau, Looker), and infrastructure (GCP, AWS, Kubernetes, Terraform, GitHub Actions); the US base salary ranges from $151,000 to $227,000 with potential bonus, and Zendesk supports hybrid work and a commitment to diversity, equity, and inclusion with accommodations as needed.

Zendesk is hiring a G&A Manager, Financial Analysis & Strategy, who will report to the Director of G&A Finance & Strategy and act as the financial conduit between the Office of the COO, Transformation Team, and Corporate Finance to drive high-impact organizational initiatives. Responsibilities include partnering with Strategy, Planning & Transformation to deliver financial insights for transformation initiatives, building models for scenario planning and business cases, leading G&A consolidation with Corporate Finance, tracking Office of the CEO/Office of Transformation expenses, coordinating Finance Shared Services partnerships, enabling Finance AI initiatives, and presenting financial updates to executives while leading month-end close and budgeting for G&A/transformation programs. Basic qualifications require a bachelor’s in Finance/Accounting/Business, 5+ years in financial analysis (preferably G&A or transformation), advanced modeling skills (Excel/Sheets), and excellent communication with cross-functional collaboration. Preferred qualifications include an MBA or advanced degree, experience in organizational transformation, G&A, or corporate consolidation, leadership or mentoring experience, the ability to navigate ambiguity, and a proven track record of driving initiatives and managing executive-level budgets. The role offers a US base salary range of $118k-$176k with potential bonus/benefits, a hybrid work arrangement requiring some in-office presence, and Zendesk’s commitment to diversity, inclusion, and accommodations, with AI screening noted in the hiring process.

Zendesk seeks a forward-thinking Hunter Commercial Account Executive to acquire new B2B SaaS customers, using AI-driven insights to accelerate growth and deliver measurable ROI. Responsibilities include driving new revenue by prospecting and closing accounts, leveraging AI/data tools to prioritize opportunities, leading the full sales cycle, building executive relationships, maintaining a high-velocity pipeline, collaborating with technical teams, and applying automation for AI-first outreach (travel required). Required qualifications include a BA/BS or equivalent, 3+ years of B2B SaaS sales with a proven record of exceeding targets, ability to close complex executive-level cycles, strong VP/C-suite relationship skills, excellent communication and negotiation abilities, proficiency with AI and sales tools (Salesforce, Groove, Clari), and strong organizational skills. The role offers US OTE of $230k-$344k (base/commission 50/50), potential bonuses or incentives, and a hybrid work arrangement with part-time onsite at a local office (schedule determined by the manager) plus travel. Zendesk emphasizes diversity, equity, and inclusion, is an equal opportunity employer, may use AI to screen applicants, and provides accommodations for applicants with disabilities.

Zendesk is seeking a Design Operations Intern (also known as a Design Program Manager or Producer intern) to join the Product Design team with a specific focus on AI Enablement, responsible for optimizing design workflows, piloting new AI capabilities, and integrating AI as a partner for craft and speed while keeping a human-in-the-loop approach. The role reports to the Director of Product Design Operations and collaborates with the AI Champions to operationalize the future of design at Zendesk. The ideal candidate is AI-literate, process-oriented, people-centered, design-minded, and critically optimistic, able to translate AI capabilities into practical guidance and to question fairness, transparency, and inclusivity. Key responsibilities include workflow optimization for design and research processes enabled by AI, auditing and maintaining an internal AI tool inventory, creating AI-in-Design enablement materials, coordinating the AI Champions program and knowledge-sharing rituals, and measuring adoption impact. Basic qualifications include current enrollment in a relevant program and a portfolio; US work authorization; preferred qualifications include familiarity with Design Thinking and AI tools, strong organizational skills, curiosity, inclusive design focus, and knowledge of ethical AI frameworks; compensation is a US hourly base rate of $31.25-$61.00 with potential bonuses, and the role is hybrid with some in-office presence.

Zendesk is seeking an AI Success Strategist to own end-to-end delivery of customers’ AI roadmaps, translating product capabilities into business strategy, defining a long-term AI vision, and building executive partnerships to start AI initiatives strong and scale them. The role aims to accelerate time-to-value by driving adoption and operational excellence of Zendesk AI solutions, owning multi-year AI roadmaps, and delivering measurable commercial outcomes such as renewals, account expansion, and AI-driven revenue growth. Key responsibilities include full ownership of roadmap delivery, acting as design authority for deployments, aligning internal and external stakeholders, leading structured discovery and success-planning engagements, sustaining mutual AI roadmaps, and shaping channel/adoption strategy with data-driven impact measurement. Qualifications require at least 5+ years in customer success/experience (1+ year AI experience), enterprise SaaS GTM experience, ability to forecast churn/expansion from adoption analytics, a related bachelor’s degree (advanced degrees or AI strategy credentials preferred), and strong program management and cross-functional influence skills, plus familiarity with Responsible AI and compliance. The role offers US OTE of $118k-$178k with a 70/30 base/commission split (bonus/benefits possible), a hybrid in-office/remote schedule, and Zendesk’s commitment to diversity, inclusion, and accessibility, including AI-driven screening and accommodations.

The AI Services Consultant at Zendesk, part of the Professional Services team, helps customers implement and optimize the AI-powered Resolution Platform and serves as the technical expert to deliver quick time-to-value. The mission is to act as a trusted advisor, guiding customers through complex configurations, removing blockers, and driving measurable business impact through AI adoption and optimization. Strategic accountabilities include providing technical guidance, managing change and training, delivering AI projects on time with high quality, maintaining customer satisfaction, and collaborating across Customer Success and Sales to align the customer AI roadmap. Requirements include 3+ years in consulting or professional services, enterprise tech/SaaS GTM experience, use of adoption analytics and success plans, a relevant bachelor’s degree (advanced degrees or AI/project management certifications preferred), and strong consulting, communication, project management, and AI technical skills, plus adaptability and analytical problem-solving. The US base salary range is 106k-160k with potential bonuses; a hybrid in-office/remote schedule is expected, Zendesk emphasizes diversity and inclusion and may use AI screening in hiring, with accommodations available for applicants with disabilities.

Zendesk is seeking an Enterprise Account Executive for the Bay Area to grow its enterprise footprint by selling AI-driven customer experience solutions and building trusted executive relationships with leading technology accounts. You will drive top-line revenue, identify expansion opportunities through cross-selling and upselling, manage multi-stakeholder sales cycles with proofs of concept and AI-enabled designs, and maintain a robust pipeline and accurate forecasts. Responsibilities include creating quarterly territory and account plans, aligning Zendesk’s AI/CX platform to customers’ business transformation goals, collaborating with Customer Success, Solutions Engineering, and Product teams, and negotiating high-value deals with measurable ROI. Requirements include 8+ years in cloud/software B2B sales or solution engineering, a track record selling to enterprise organizations ($1B+ in revenue), success hitting quota, and experience engaging VP/C-level executives; familiarity with Salesforce, Outreach, Clari, Seismic, and Looker; a BA/BS; and willingness to travel across the Bay Area. The position offers a US OTE of $340k–$510k (50/50 base/commission), a hybrid work arrangement with some in-office days, and Zendesk’s commitment to diversity, inclusion, and reasonable accommodations, with AI-based screening in the recruitment process.

Zendesk is hiring an experienced SEO Manager to own SEO and Answer Engine Optimization (AEO) for the AMER region, focusing on both current organic performance and AI-powered, answer-first discovery. The role sits at the intersection of SEO, AEO, analytics, and experimentation, requiring independent operation, regular testing, data-driven insights, and cross-functional collaboration. Key responsibilities include strategic ownership of SEO/AEO performance, identifying opportunities and risks, guiding end-to-end initiatives, leveraging AI tools, and building repeatable processes and dashboards for AMER. Required qualifications include a BA/BS or equivalent, 6+ years of hands-on SEO experience (preferably in SaaS or enterprise), strong technical and content SEO and analytics skills, proficiency with major SEO tools and analytics platforms, and the ability to run experiments and communicate insights; experience with AEO or AI-powered discovery is a strong plus. The role offers a US base salary range of $126,000–$190,000 with potential bonuses and benefits, a hybrid in-office schedule, and Zendesk’s commitment to equal opportunity, diversity, inclusion, and accommodations, including AI screening where applicable.

The role is Marketing Automation Senior Manager responsible for end-to-end execution of email nurture campaigns, partnering with demand generation, field marketing, and customer success, and optimizing Marketo to improve customer experience and campaign performance. Responsibilities include setting strategic goals, driving cross-team priorities, ensuring on-time campaign launches, prioritizing work in Asana, monitoring progress, resolving issues, and enforcing scalable quality controls and processes. The role also covers Marketo administration and optimization—designing automation patterns, executing A/B tests, troubleshooting deliverability, and maintaining system hygiene. Collaboration across marketing, sales, audience management, and external vendors is essential, with accountability for SLAs and owning the customer experience and data-driven improvements. Qualifications include 8+ years in enterprise email marketing, Marketo proficiency, expertise in lead nurturing/segmentation/scoring, and preferred credentials such as Marketo Certified Expert, plus ABM and analytics familiarity; the position offers a US base salary of $160k-$240k, a hybrid work arrangement, and Zendesk’s commitment to diversity and accessibility.

Zendesk is seeking a Senior Solutions Consultant to lead AI-powered CX and ES transformations, acting as a trusted advisor and collaborating with Sales, Product, Engineering, and Customer Success to turn ambitious goals into measurable results. You’ll lead technical and business discovery, architect AI-driven CX/ES solutions, own end-to-end technical engagements through pilots, and design secure, scalable integrations using Zendesk APIs and cloud platforms, all while cross-functionally aligning with stakeholders and measuring ROI. Requirements include 5+ years of presales or solutions consulting in SaaS or enterprise software, strong knowledge of web/scripting technologies, proven experience delivering pilots or proofs of concept, deep understanding of AI technologies and their CX applications, and domain expertise in CCaaS, ITSM, BI, WFM, or integration & middleware, plus a bachelor’s degree and willingness to travel. You are strategic, technically fluent, collaborative, customer-obsessed, an analytical storyteller, and an innovative problem solver who translates AI capabilities into business value. The US annualized OTE ranges from $188,000 to $282,000 with an 80/20 base/commission split and may include bonuses and benefits; Zendesk emphasizes diversity, equity, inclusion, hybrid work options, and accommodations for applicants with disabilities.

The position is Zendesk's Manager, AI Delivery in Professional Services, leading a 6–10 person team of consultants who deliver AI-enabled customer-service solutions and act as both product authority and coach to scale delivery. The mission is to manage and grow a high-performing AI Delivery team, align with Sales, Customer Success, and Product to ensure well-scoped projects that deliver fast, measurable business impact, and continuously improve methodology to boost adoption, satisfaction, retention, and scale. The overarching objectives are to scale the AI Delivery organization, deliver predictable time-to-value, and drive cross-functional alignment for a repeatable AI go-to-customer motion that supports retention and expansion. Qualifications include 7+ years in professional services or related roles, 2+ years of people management, deep AI/solutions expertise, delivery management excellence, cross-functional influence, and the ability to translate AI capabilities into business outcomes, plus a relevant degree. The US OTE is $160k–$240k with a 91/9 base-to-commission mix, a hybrid work arrangement with some in-office days, and Zendesk's commitment to equal opportunity and inclusivity, including accommodations for disabilities and the possibility of AI-based screening.

Zendesk is seeking a Director of Sales Strategy to lead global revenue growth and operational excellence. The role involves setting the vision for Sales Acceleration, leading a high-performing team, aligning GTM priorities with executives, driving enterprise-scale transformation, translating data into board-ready recommendations, promoting best practices and technology, and coordinating cross-functional execution across markets. Requirements include a bachelor’s degree (MBA preferred), 7–10+ years in SaaS sales strategy or related fields, proven GTM acceleration design/execution, strong cross-functional leadership, analytical and communication skills for C-suite/board audiences, and the ability to thrive in a high-growth global environment. The position is fully flexible/remote with optional in-person collaboration, and has a US base salary range of $174k–$262k plus potential bonuses/benefits, with offers based on capabilities, experience, and location. Zendesk emphasizes inclusive hiring, DEI, and that AI may be used in screening; it is an equal opportunity employer that offers accommodations for disabilities and veterans.

The role is a Data Product Manager for Foundational Data Assets responsible for the strategy, roadmap, definition, implementation, and maintenance of the company’s core metrics, acting as a bridge between senior stakeholders and technical teams to ensure KPI integrity and alignment with strategic goals. Responsibilities include metric definition and governance—collaborating with cross-functional stakeholders to define core metrics, establishing definitions, calculation methods, data sources, and maintaining a comprehensive data dictionary with the Data Governance team—along with data implementation and maintenance, working with engineering to implement calculations and dashboards, prioritizing enhancements, and ensuring timely updates and data consistency. Strategic analysis and reporting involve providing insights on trends, opportunities, and risks, and delivering regular reports and dashboards to senior management with actionable insights, while stakeholder management and communication ensure complex data concepts are conveyed to both technical and non-technical audiences and foster cross-functional alignment. Enablement duties include raising organizational awareness of data assets and metrics, promoting data literacy, and acting as a subject-matter expert to guide business users in data interpretation and analysis. Qualifications include a Bachelor’s or Master’s in a quantitative field, 5+ years in data product management or analytics, experience with data platforms (Snowflake, dbt), software industry or consulting background, preferred exposure to transaction events (private equity buyout or IPO), strong understanding of software business models and KPIs, ERP/CRM familiarity, excellent communication and project management skills, a US base salary range of $183,000–$275,000 with potential bonus/benefits, and a hybrid work setup; Zendesk emphasizes diversity, equal opportunity, and accommodations.

The Finance & Strategy team acts as trusted advisors guiding critical C-level decisions through insightful analyses and partnerships to support scaling the Product Roadmap and the company’s mission. The Senior Finance Manager will influence business decisions by building high-precision forecasts and complex financial models, partnering with Product & Engineering leaders to translate insights into actionable recommendations. Responsibilities include serving as the lead partner to Product Development, creating financial models for product launches (TAM/SAM/SOM, ARR targets, COGS, opEx), performing ongoing/ad hoc analyses, delivering KPI reporting, driving process improvements, and owning the budgeting and period-end close with the Controller’s group. Requirements include 10+ years of relevant experience, advanced modeling skills (Excel/Google), strong analytics and communication, leadership potential, proficiency with planning tools (Adaptive, Hyperion) and planning systems, and the ability to manage ambiguity and multiple priorities. The role offers a US base salary range of $147k-$221k with potential bonus/benefits, a hybrid work model requiring in-office presence part of the week, and Zendesk’s commitment to equal opportunity, diversity and inclusion, AI screening disclosure, and accommodations for applicants with disabilities.

The posting seeks a Workplace Manager for Miro’s Austin, San Francisco, New York, and Sydney offices within the Workplace/Operations team to deliver a world-class employee experience and help shape Miro’s workplace strategy. The role involves owning hub experiences, leading cross-functional projects, ensuring safe and functional offices, coordinating maintenance, managing events, and driving consistent service delivery and the learning lab approach. It requires a minimum of five years in a similar workplace or facilities management role, proven team leadership, strong vendor management/negotiation, excellent communication, problem-solving, and ownership. Benefits include equity, wellbeing, a work-from-home equipment allowance, and an annual Learning & Development stipend, with location-specific variations. About Miro: a visual collaboration platform with over 100 million users, 250,000 companies, and 1,600+ employees across 13 hubs, while prioritizing diversity, inclusion, and collaboration.

The role is for a Workplace Manager at Miro, responsible for the Austin, San Francisco, New York, and Sydney offices, aiming to deliver a world-class employee experience and help shape Miro’s workplace strategy within the Workplace department’s data‑driven, policy‑led framework. You’ll develop and execute the workplace strategy aligned with business objectives, own hub‑related projects and day‑to‑day execution, and ensure the offices are safe, functional, comfortable, and conducive to collaboration while coordinating maintenance and liaising with building management. You’ll manage and grow your local team (Austin), lead cross‑functional delivery with project teams, oversee vendors and contractors, negotiate contracts, and drive projects such as office moves and program rollouts. Requirements include at least 5 years in a similar workplace/facilities role, proven leadership and team development, strong vendor management and negotiation skills, excellent communication, problem‑solving abilities, and a proactive ownership mindset. Miro offers a global benefits package (equity, wellbeing, equipment allowance, and learning stipend) and emphasizes diversity, belonging, and collaboration as it grows to over 1,600 employees across 13 hubs.