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SmartBear delivers application integrity for modern tech stacks with governance to operate at AI speed and scale, offering deep test automation, API lifecycle management, and observability across the SDLC. Its portfolio includes TestComplete, ReadyAPI, Reflect, QMetry, and Zephyr, enabling organizations to modernize quality engineering and accelerate software delivery, while open-source tools are downloaded over 100 million times per month and have more than 30,000 GitHub stars. The company serves 32,000 organizations, including 75% of the largest financial institutions, with customers such as Adobe, JetBlue, and Microsoft, and its best-loved brands include Swagger, TestComplete, Reflect, QMetry, and Zephyr. SmartBear emphasizes an inclusive, people-focused culture with pay transparency, awards, global offices, and a mission to make the technology-driven world better, offering flexible work options and a strong total rewards package. The role described is for a Solutions Engineer with 7+ years of experience, responsible for discovery sessions, demonstrations, and solution architecture across the testing portfolio, requiring expertise in software testing, automation, QA, and SDLC, with hands-on experience in test automation, API testing, CI/CD, or DevOps, SAP experience being desirable, and a base salary range of $144,700–$168,850 plus potential additional incentives.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability, enabling continuous, AI-scale governance across the software delivery process. It serves 32,000 organizations—including 75% of the largest financial institutions and brands like Adobe, JetBlue, and Microsoft—driving open-source tools that log over 100 million downloads per month and earn 30,000+ GitHub stars, with popular brands such as Swagger and TestComplete. The company is seeking a Senior Director of Revenue Enablement to design, scale, and optimize revenue enablement programs, aligning content, training, and tools across Sales, Marketing, Product, and Customer Success. Qualifications include 8+ years in enablement within SaaS/tech, experience leading GTM enablement for midmarket or enterprise teams, CRM and GTM tool proficiency, and a data-driven, collaborative leadership style. SmartBear highlights transparent compensation, equity where eligible, a people-first culture, hybrid work options, and offices worldwide; the role offers a base salary of $156,660–$170,480 plus performance bonuses and potential equity.

SmartBear delivers application integrity for modern tech stacks with AI-scale governance, offering deep test automation, API lifecycle management, and observability, and integrates across the SDLC to raise the quality standard for application delivery teams. It is trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions, with customers like Adobe, JetBlue, and Microsoft. Its open source tools are downloaded more than 100 million times a month and have earned over 30,000 GitHub stars, and its brands include Swagger, TestComplete, Reflect, QMetry, Zephyr, and more. The Sales Development Representative role in Somerville, MA involves working with Account Executives and Sales Managers to strategize outbound and inbound outreach, executing 60–100 activities per day, and generating pipeline, with rapid career growth to Account Executive within about 12 months, while being local to the headquarters. SmartBear emphasizes an inclusive, values-driven culture, equal opportunity hiring, and a total rewards package that includes base salary plus on-target commission, with estimated annual cash compensation of $60,000–$70,000, plus benefits, flexible time off, and hybrid work options.

SmartBear delivers application integrity for modern tech stacks, offering deep test automation, API lifecycle management, and observability to ensure software works as intended with governance at AI speed and scale. It integrates across the SDLC and is trusted by 32,000 organizations—including 75% of the largest financial institutions—and brands like Adobe, JetBlue, and Microsoft; its open-source tools are downloaded over 100 million times monthly and have more than 30,000 GitHub stars, with flagship brands such as Swagger, TestComplete, Reflect, QMetry, and Zephyr. The company invites people to join its mission to improve software quality in an AI-driven world, describing roles like Major Account Executive I who drives new logo acquisition and manages complex enterprise sales cycles. Requirements include 4–6 years of quota-carrying SaaS or enterprise software sales, at least 2 years of full-cycle enterprise sales, experience engaging technical stakeholders, strong communication and relationship skills, and familiarity with sales tools; a Bachelor's degree or equivalent is preferred. SmartBear emphasizes an inclusive, collaborative culture, opportunities for career growth, flexible hybrid work, and a total rewards package with base pay and commission, with estimated annual cash compensation around $150,000 USD for this role.

SmartBear delivers application integrity for modern tech stacks with deep test automation, API lifecycle management, and observability across the SDLC, trusted by 32,000 organizations including 75% of the largest financial institutions, and supported by brands like Swagger and TestComplete; its open source tools are downloaded over 100 million times a month and have 30,000+ GitHub stars. The company emphasizes a mission to improve the technology-driven world, with a global presence, recognition from industry awards, and avenues to learn more at its website and social channels. The Associate Channel Manager, AWS Drive role focuses on growing the AWS Marketplace pipeline through co-sell engagement, building relationships with AWS teams and internal stakeholders, coordinating referrals and funding programs, managing multiple opportunities, and providing pipeline reporting; candidates typically have 1–3 years in channel-focused roles, with AWS ecosystem experience preferred and strong communication and CRM skills. SmartBear highlights opportunities for career growth at every level, a People and Culture organization, an inclusive culture that values diversity of thought, and a workplace that celebrates employees and supports work-life balance with flexible options. Compensation is presented with transparency, offering a base salary plus on-target commissions; the estimated annual cash compensation range for this role is $105,000–$110,000, with actual pay determined by experience, skills, internal equity, and location, along with a comprehensive benefits package and hybrid work options.

SmartBear delivers application integrity for modern tech stacks, enabling continuous, measurable assurance and governance at AI speed with deep test automation, API lifecycle management, and observability. It is trusted by 32,000 organizations—including 75% of the largest financial institutions and brands like Adobe, JetBlue, and Microsoft—with open source tools downloaded over 100 million times monthly and more than 30,000 GitHub stars. The Account Executive II – ReadyAPI role drives net new business and expands ReadyAPI adoption across engineering, QA, and DevOps, working cross-functionally and managing the pipeline in Salesforce. Qualifications include 1–3 years of software sales, quota attainment, strong communication, a self-starter mindset, interest in API tech, and experience with sales tools like LinkedIn Sales Navigator and Salesforce, plus a bachelor’s degree and hybrid work options. SmartBear offers growth, an inclusive culture, recognition, and a transparent total rewards package with an estimated base plus on-target commission of $120,000.

SmartBear provides application integrity for modern tech stacks, combining deep test automation, API lifecycle management, and observability with AI-speed governance to ensure software works as intended across the SDLC. The company is widely adopted, trusted by 32,000 organizations—including 75% of the largest financial institutions—with brands like Swagger, TestComplete, Reflect, QMetry, and Zephyr, and its open-source tools are downloaded over 100 million times per month with 30,000 GitHub stars. The role, Account Executive II for Functional Test, focuses on selling AI-powered automation via TestComplete and Reflect, owning the full sales cycle from prospecting to close and expanding opportunities within existing accounts. Requirements include 2–4 years of full-cycle SaaS B2B sales, experience with developer tools or QA, strong prospecting and stakeholder management, familiarity with Salesforce/LinkedIn/Outreach, and a Bachelor’s degree. SmartBear offers growth opportunities, an inclusive culture, hybrid work options, and a compensation package with base salary plus on-target commission, with an estimated annual cash compensation of $120,000.

SmartBear delivers application integrity for modern tech stacks, providing deep test automation, API lifecycle management, and observability with governance that supports AI-speed scale. Its integrations across the SDLC set a new quality standard for delivery teams, and SmartBear is trusted by 32,000 organizations, including 75% of the largest financial institutions, with customers like Adobe, JetBlue, and Microsoft. SmartBear’s open source tools are downloaded more than 100 million times per month and have earned over 30,000 GitHub stars, and its brands—Swagger, TestComplete, Reflect, QMetry, Zephyr, and others—serve customers across the API and software quality space. The Account Executive I, Swagger role drives new business growth by selling Swagger’s API development and lifecycle solutions, builds relationships with developers and platform teams, and manages the full sales cycle from prospecting to close across commercial and growth accounts. The position requires 1–3 years of SaaS sales experience and comfort selling developer tools or API/cloud solutions, with a collaborative culture, hybrid work options, and an estimated annual cash compensation (base plus on-target commission) of $110,000.

SmartBear delivers application integrity for modern tech stacks with AI-speed governance, offering deep test automation, API lifecycle management, and observability across the SDLC to raise the quality standard of software delivery. It is trusted by 32,000 organizations—including 75% of the largest financial institutions and brands like Adobe, JetBlue, and Microsoft—and its open-source tools are downloaded over 100 million times per month with 30,000+ GitHub stars, under brands such as Swagger, TestComplete, Reflect, QMetry, and Zephyr. The company emphasizes an inclusive, mission-driven culture with pay transparency, a global presence, and a focus on making the technology-driven world better, inviting exploration at smartbear.com and on social channels. The Sales Development Representative role in Somerville, MA involves supporting Account Executives, following up inbound leads, and running targeted outbound ABX campaigns to generate pipeline, using a robust tech stack including Salesforce, Outreach, ZoomInfo, Gong, LinkedIn Sales Navigator, 6sense, Drift, and AppAnnie, with potential promotion to AE within 12 months. Requirements include 1–2 years in a customer-facing role, strong communication, coachability, and local residence to Somerville, with a compensation package of base plus on-target commission in the $50,000–$60,000 range plus benefits and opportunities for growth in a high-energy, collaborative environment.

SmartBear delivers application integrity for modern tech stacks, providing continuous, measurable assurance and AI-speed governance, with deep test automation, API lifecycle management, and observability across the SDLC to raise the quality standard for application delivery teams. It is trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and brands such as Adobe, JetBlue, and Microsoft, and its open-source tools are downloaded more than 100 million times per month with over 30,000 GitHub stars, under leading brands like Swagger, TestComplete, Reflect, QMetry, and Zephyr. SmartBear aims to meet customers where they are and to make the technology-driven world a better place, with global offices and a presence on LinkedIn, X, and Reddit; learn more at www.smartbear.com. The Renewals Specialist role is about building enduring customer relationships, acting as a trusted advisor, and driving retention and expansion by aligning customer goals with SmartBear solutions, fostering onboarding and adoption to maximize license use, and pursuing upsell and cross-sell opportunities. Requirements include 1-2 years in a customer-facing role, a bachelor’s degree or equivalent, software sales/account management/customer success experience preferred, strong customer focus and communication skills, and the ability to consult remotely or onsite; SmartBear emphasizes career growth, an inclusive culture, equal employment opportunity, pay transparency, and offers a compensation package with a base range of $80,000–$85,000 plus on-target commission.

Miro’s AMER Customer Support team, centered in Austin with a hybrid model (two days per week in the Austin hub), aims to solve customer problems quickly with empathy while supporting the Americas across time zones. As Manager, Customer Support AMER, you’ll lead the regional team (Tier 2 reps and Tier 3 technical support) and oversee Tier 1 outsourced support for AMER time zones, reporting to the Global Head of Customer Support and collaborating with EMEA and JPAC leaders. Key responsibilities include coaching and developing the team, driving performance against CSAT, QA, SLA, and AHT, managing escalations, and partnering with Customer Success, Sales, and Professional Services on strategic accounts while aligning with the Tier 4 escalation/incident response team on complex cases. Requirements include 5+ years in customer-facing SaaS roles, 2+ years of people management (5–15 direct reports), experience with outsourced/BPO support, a strong data-driven mindset, coaching ability, servant leadership, cross-functional collaboration, and language skills such as Portuguese or Spanish (a plus). The role offers a benefits package including equity, wellbeing perks, a WFH equipment allowance, an annual Learning & Development stipend, and a diverse, inclusive culture, with location-specific details available on Miro’s Global Benefits board.

The Austin hub role is part of Miro’s Workplace Operations, designed to implement policies and create a safe, welcoming, world-class hub experience within the Integrated Workplace Excellence framework. Miro is seeking a passionate, people-first Workplace Coordinator to be the front-of-house face of the Austin hub, with growth potential across operations, vendor management, and events, backed by a global team. Key duties include welcoming employees and guests, managing visitor flow and venue readiness, coordinating space, supplies, and building maintenance, supporting onboarding and events, and acting as the on-site anchor for the North America remote service desk while coordinating vendors end-to-end. Requirements include 2+ years in workplace operations or related fields, a strong hospitality mindset, excellent organizational and communication skills, proactivity, ability to thrive in a fast-paced environment, and full-time on-site availability in Austin five days a week with familiarity with workplace tools and AI-enabled productivity. Benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, with Miro highlighting its diverse, inclusive culture and global presence across multiple hubs.

The role is Manager, Customer Support AMER at Miro, leading the regional Tier 2 and Tier 3 team based primarily in Austin and overseeing Tier 1 outsourced support for AMER time zones as part of the Global Support Leadership team. You’ll lead and develop a mixed team, run regular 1:1s, coaching, and ticket QA, and drive regional performance on CSAT, QA scores, SLA adherence, AHT, and backlog, while confidently handling escalations. You’ll partner with Customer Success, Sales, and Professional Services on strategic accounts, work with Tier 4 escalations for complex issues, and collaborate cross-functionally with Support Excellence, Product, and Engineering to improve the customer experience and support delivery. Requirements include 5+ years in customer-facing tech roles (ideally SaaS), 2+ years of people management (5-15 ICs), experience with outsourced/BPO teams, strong data-driven decision-making and coaching skills, servant leadership, cross-functional collaboration, ability to manage multiple priorities, and proficiency in Portuguese (Brazilian) or Spanish is a plus; the role is based in Austin with a hybrid schedule (2 days/week in the hub). Benefits include equity, wellbeing, WFH equipment allowance, and an L&D stipend, plus a culture focused on belonging, collaboration, and a mission to empower teams to create the next big thing; the posting also notes a recruitment privacy policy.

The company is seeking an enthusiastic, people-first Workplace Coordinator to be the face of Miro’s Austin hub, with opportunities for growth into broader operations, vendor management, and events supported by a global team. You’ll own the front-of-house and visitor management, ensure space readiness and daily presentation standards, coordinate supplies and maintenance, support employee experiences and onboarding, and anchor the North America remote service desk on-site. Requirements include a minimum of 2 years in workplace operations, hospitality, office coordination, or a customer-facing role, a natural hospitality mindset, strong organizational and communication skills, proactive problem-solving, and full-time on-site availability in Austin, five days a week. Competencies include experience with workplace management tools, vendor coordination, events/visitor experience, AI fluency, and soft skills such as hospitality presence, adaptability, growth orientation, ownership, and curiosity. The offer includes benefits like equity, wellbeing, a WFH equipment allowance, and an L&D stipend, with location-specific details available, and Miro emphasizes diversity, inclusion, and a mission to empower teams.

The Manager, Customer Support AMER will lead the regional team (Tier 2 and Tier 3) based mainly in Austin while overseeing Tier 1 outsourced support for AMER time zones, and will be part of the Global Support Leadership team collaborating with EMEA and JPAC. Responsibilities include developing a mixed team, conducting regular 1:1s and coaching, performing ticket QA, and driving regional performance against targets like CSAT, QA scores, SLA adherence, AHT, and backlog health. The role also involves handling escalations, supporting top customer cases, partnering with Customer Success, Sales, and Professional Services on strategic accounts, coordinating with Tier 4 for complex incidents, and working with Product and Engineering to drive continuous improvement. Requirements are 5+ years in customer-facing tech roles (ideally SaaS), 2+ years of people management (5-15 direct reports), experience with outsourced/BPO support, strong data-driven decision making, excellent coaching and servant leadership, cross-functional collaboration, and multilingual skills (Portuguese/Spanish a plus). Perks include global benefits (equity, wellbeing, WFH equipment allowance, L&D stipend), a hybrid Austin-based model, and a culture focused on belonging and collaboration as Miro scales to serve 100M+ users across 1,600+ employees.

The Operations function within the Workplace department uses a data-driven approach to design policies that underpin a safe, secure, world-class hub experience as part of Miro’s Integrated Workplace Excellence framework. The Austin hub is a key US site, and this role will be its face, focusing on hospitality and a warm, welcoming office experience with growth opportunities across operations, vendor management, and events, supported by a global team. You will be the front-of-house ambassador, handling visitor management, space readiness, hospitality setup, and daily presentation; coordinate supplies and maintenance; support onboarding, internal events, and workplace communications; and serve as the on-site anchor for the North America remote service desk with Jira ticket triage. Requirements include at least 2 years in workplace operations, hospitality, or a customer-facing role; a natural hospitality mindset; strong organizational and communication skills; a proactive, solutions-focused approach; and full-time on-site availability in Austin, five days a week. Benefits include equity, wellbeing, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific details available; Miro emphasizes diversity, inclusion, and belonging and provides information about life at Miro and the recruitment privacy policy.

The Manager, Customer Support AMER at Miro leads a mixed team of Tier 2 Customer Support Representatives and Tier 3 Technical Support Engineers based primarily in Austin, with oversight of Tier 1 outsourced support for AMER time zones and a seat on the Global Support Leadership team. You’ll drive regional performance, conducting regular 1:1s and coaching, performing ticket QA, and ensuring targets for CSAT, QA scores, SLA adherence, AHT, and backlog are met, while handling escalations and coordinating with strategic accounts alongside Customer Success, Sales, and Professional Services. You’ll collaborate with the Tier 4 escalation and incident response team to define escalation paths, work cross-functionally with Support Excellence, Product, and Engineering, and lead initiatives to improve support delivery and customer experience. Requirements include 5+ years in customer-facing tech roles (preferably SaaS), 2+ years of people management (5-15 direct/indirect reports), experience with outsourced/BPO teams, a strong data-driven mindset, excellent coaching and servant leadership, cross-functional collaboration, prioritization skills, and Portuguese or Spanish language skills a plus. The role offers benefits such as equity, wellbeing, WFH equipment allowance, and an L&D stipend, within Miro’s diverse, inclusive culture and a global, hybrid Austin-based hub life, aligned with Miro’s mission and recruitment privacy policy.

The Austin-based Workplace Coordinator role sits in Miro’s Workplace Operations team and aims to deliver hospitality-forward, data-driven services that support the Integrated Workplace Excellence framework. The role is the face of the Austin hub, responsible for front-of-house duties such as visitor management, space readiness, hospitality setup, onboarding tours, events, and internal communications, as well as behind-the-scenes tasks like supplies, maintenance coordination, and building management liaison, plus serving as the North America remote service desk anchor and triaging Jira tickets. You’ll coordinate vendors and contractors end-to-end, uphold office policies and standards, and gradually take on broader responsibilities across operations, vendor management, and events, with support from a global team. Requirements include a minimum of 2 years' experience in workplace operations, hospitality, or customer-facing roles; a strong hospitality mindset, organizational and communication skills; a proactive, adaptable approach, and full-time on-site availability in Austin five days a week. Benefits include equity, wellbeing support, a work-from-home equipment allowance, and an annual Learning & Development stipend, with location-specific variations, as Miro emphasizes belonging, diversity, and inclusion in its mission.

Miro is seeking a Manager, Customer Support AMER who will lead a mixed Tier 2/3 team and oversee Tier 1 outsourced AMER support, based primarily in Austin with a hybrid 2-days-a-week-in-the-hub model. As a core member of the Global Support Leadership team, you’ll collaborate with peers across EMEA and JPAC, the Support Excellence group, and other functions to align on delivery and customer outcomes. You’ll coach and develop your team, drive regional performance against CSAT, QA, SLA, AHT, and backlog targets, handle escalations, and coordinate with Customer Success, Sales, and Professional Services on strategic accounts, plus work with Tier 4 escalations and Product/Engineering to improve processes. Requirements include 5+ years in customer-facing tech roles (SaaS preferred), 2+ years of people management leading 5–15 staff, experience with outsourced/BPO support, strong data-driven decision making, coaching, servant leadership, and cross-functional collaboration; multilingual Portuguese/Spanish (C1/C2) is a plus. Benefits include equity, wellbeing, WFH equipment allowance, and an L&D stipend, with a global, diverse, inclusive culture; recruitment privacy policy applies and location-specific benefits may vary.

The posting is for a Workplace Coordinator in Miro’s Austin hub, within the Workplace department’s Operations function, aimed at delivering excellent services and contributing to the Integrated Workplace Excellence framework. The role is the face of the Austin hub, combining warm front-of-house hospitality with responsibilities for space readiness, daily presentation standards, supplies, maintenance, and building management liaison. It also covers employee experience touchpoints, onboarding tours, events, and serving as the on-site anchor for the North America remote service desk, including triaging Jira tickets and keeping staff informed, while coordinating vendors end-to-end and supporting policy evolution for the hub. Requirements include at least 2 years in workplace operations, hospitality, or a customer-facing role, a proactive, people-first mindset, strong organizational and communication skills, and full-time on-site availability in Austin five days a week, plus experience with workplace tools, vendor coordination, events, and AI fluency is a plus. The company emphasizes a global, collaborative culture with opportunities for growth, a supportive benefits package, and a commitment to diversity and belonging as part of Miro’s mission to empower teams to create the next big thing.

Miro's Customer Support team aims to help customers quickly solve problems with empathy and enterprise-grade support, with the AMER team centered in Austin and collaborating across global hubs in EMEA and JPAC. As Manager, Customer Support AMER, you’ll lead the Austin-based Tier 2/3 team and oversee Tier 1 outsourced delivery for AMER time zones, reporting to the Global Head of Customer Support and working with cross-functional peers. You will coach and develop a mixed team, drive regional performance against CSAT, QA, SLA, and AHT targets, manage escalations, and coordinate with Sales, Customer Success, Professional Services, and Tier 4 incident response for complex issues while aligning with Product and Engineering. Requirements include 5+ years in customer-facing tech roles, 2+ years of people management, experience with outsourced or BPO teams, strong analytics and coaching skills, servant leadership, cross-functional collaboration, and language skills in Brazilian Portuguese or Spanish a plus. The role offers global benefits such as equity, wellbeing, a work-from-home equipment allowance, and an Learning & Development stipend, within a diverse, inclusive culture aligned to Miro's mission to empower teams to create the next big thing.

The Austin-based Workplace Coordinator role is part of Miro's Operations under the Workplace department, aimed at delivering hospitality-driven, policy-backed front-of-house and hub experience as part of the Integrated Workplace Excellence framework. The ideal candidate has at least 2 years in workplace operations, hospitality, or a customer-facing role, with a natural hospitality mindset, strong organizational and communication skills, and a proactive, adaptable approach, and must be on-site in Austin five days a week. Key responsibilities include welcoming visitors, managing front-of-house operations, space readiness, supplies and maintenance coordination, onboarding tours and events support, and acting as the on-site anchor for the North America remote service desk while coordinating vendors end-to-end. The role offers growth into broader operations, vendor management, and events with support from a global team across Amsterdam, Berlin, London, Yerevan, and beyond. Benefits include equity, wellbeing, a WFH equipment allowance, and an L&D stipend, with location-specific variations, and the company emphasizes diversity, inclusion, and a Recruitment Privacy Policy for applicants.

As Manager, Customer Support AMER, you’ll lead a mixed team of Customer Support Representatives (Tier 2) and Technical Support Engineers (Tier 3) based primarily in Austin and oversee delivery of Tier 1 outsourced support for AMER time zones, operating in a hybrid model with a baseline of two days per week in the Austin hub; you’ll report to the Global Head of Customer Support and collaborate with EMEA and JPAC and the Support Excellence team. You’ll lead with empathy, drive regional performance against CSAT, QA scores, SLA adherence, AHT, and backlog targets, and handle escalations for the toughest cases while partnering with Customer Success, Sales, and Professional Services on strategic accounts. You’ll partner with Tier 4 incident response to define clear escalation paths, align cross-functionally with Product and Engineering, and contribute to global leadership with an AMER perspective. What you’ll need: 5+ years in customer-facing tech roles, 2+ years managing teams of 5-15, experience with outsourced/BPO support is a plus, strong analytical, coaching, and servant leadership skills, ability to manage multiple priorities, and high proficiency in Brazilian Portuguese or Spanish (C1/C2) is a plus. What’s in it for you: a global benefits package (equity, wellbeing, WFH equipment allowance, and an L&D stipend) and a diverse, inclusive culture focused on belonging and collaboration across Miro’s worldwide hubs.

Miro is seeking a Workplace Coordinator to be the face of its Austin hub, combining a hospitality mindset with a data-driven operations approach to deliver a world-class office experience. The role covers front-of-house duties (welcoming visitors, visitor management, space readiness, hospitality setup) and behind-the-scenes work (supplies, maintenance coordination, building management liaison), plus employee experience touchpoints like onboarding tours, internal events, and workplace communications, and serves as the on-site anchor for the North America remote service desk and vendor coordination. It offers growth across operations, vendor management, and events, supported by an experienced global team, and is a full-time on-site position five days a week in Austin. Requirements include a minimum of 2 years in workplace operations, hospitality, or a customer-facing role, a natural hospitality mindset, strong organizational and communication skills, a proactive, solutions-focused attitude, and comfort in a fast-paced environment. Perks include equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend, with location-specific benefits, alongside Miro’s commitment to diversity, inclusion, and belonging and its Recruitment Privacy Policy.

Miro's Americas Customer Support team aims to help customers solve problems quickly so they can build the next big thing; the AMER team is centered in Austin, works across time zones, and collaborates with outsourced Tier 1 support and global hubs in EMEA and JPAC in a hybrid model with two days per week in the Austin hub. The Manager, Customer Support AMER will lead a regional team of Tier 2 customer support representatives and Tier 3 technical support engineers, oversee Tier 1 outsourced delivery for AMER time zones, and sit on the Global Support Leadership team reporting to the Global Head of Customer Support. Responsibilities include developing the mixed team, conducting regular 1:1s, coaching, ticket QA, and driving performance to meet targets like CSAT, QA scores, SLAs, AHT, and backlog, while handling escalations and serving as escalation point for complex or sensitive cases. The role also requires partnering with Customer Success, Sales, and Professional Services on strategic accounts, coordinating with a Tier 4 incident response team, and aligning with Product and Engineering to drive continuous improvement, as well as contributing to global initiatives and leading projects to improve support delivery and customer experience. Requirements include 5+ years in customer-facing tech roles (preferably SaaS), 2+ years of people management leading 5-15 ICs, experience with outsourced/BPO teams, strong analytical and coaching skills, servant leadership, cross-functional collaboration, multitasking in a fast-paced environment, and proficiency in Brazilian Portuguese or Spanish is a plus; benefits include equity, wellbeing, WFH equipment allowance, and L&D stipend, with location-specific variations.

The Austin-based Workplace Coordinator role is part of Miro’s Workplace Operations and focuses on hospitality to deliver a world-class hub experience within the Integrated Workplace Excellence framework. The role is the face of the Austin hub, responsible for front-of-house duties, visitor management, space readiness, hospitality setup, employee experience touchpoints, and acting as the on-site anchor for the North America remote service desk, plus end-to-end vendor coordination. Requirements include a minimum of 2 years in workplace operations or a customer-facing role, a natural hospitality mindset, strong organizational and communication skills, proactive problem-solving, and full-time on-site availability in Austin five days a week. Desired competencies include experience with workplace and ticketing tools, vendor coordination, events/visitor experiences, AI tool fluency, and soft skills like adaptability, ownership, curiosity, and growth orientation. The post highlights benefits such as equity, wellbeing, a WFH equipment allowance, and a learning stipend, and emphasizes Miro’s commitment to diversity, belonging, and an inclusive, collaborative culture, with recruitment privacy described.

The Manager, Customer Support AMER leads a mixed team of Tier 2 Customer Support Representatives and Tier 3 Technical Support Engineers primarily based in Austin, and oversees Tier 1 outsourced support for AMER time zones. The role is a core member of the Global Support Leadership team, collaborating with EMEA and JPAC peers and the Support Excellence group to build high-performing, empathetic teams. Responsibilities include coaching and developing the team, conducting regular 1:1s and ticket QA, driving CSAT, QA scores, SLA adherence, AHT, and backlog management; handling escalations; coordinating with Customer Success, Sales, and Professional Services on strategic accounts; and partnering with Tier 4 incident response for complex cases. The position also involves cross-functional collaboration with Product and Engineering, leading improvement projects, and using data to surface trends and inform decisions, all under a servant leadership style with strong coaching. Requirements include 5+ years in customer-facing tech roles, 2+ years of people management (5–15 direct reports), experience with outsourced/BPO is a plus, and language skills in Brazilian Portuguese or Spanish are a plus, with benefits such as equity, wellbeing, WFH equipment allowance, and an annual Learning & Development stipend; Miro emphasizes diversity, belonging, and inclusion across its global presence of about 1,600 employees in 13 hubs.

Miro is seeking a warm, people-first Workplace Coordinator to be the face of its Austin hub, joining the Workplace/Operations team and contributing to the Integrated Workplace Excellence framework. The role combines front-of-house duties (welcoming visitors, visitor management, space readiness, and hospitality setup) with behind-the-scenes work (supplies, maintenance coordination, building management liaison), employee experience touchpoints, and serving as the on-site anchor for the North America remote service desk. Requirements include at least 2 years in workplace operations, hospitality, or office coordination (with emphasis on mindset), strong organizational and communication skills, a proactive, solutions-focused approach, full-time on-site availability in Austin five days a week, and a passion for creating great spaces. Preferred competencies cover experience in corporate/tech/hospitality environments, proficiency with workplace management tools and vendor coordination, event support, AI fluency, and soft skills such as hospitality presence, adaptability, growth orientation, ownership, and curiosity. Benefits include equity, wellbeing, a WFH equipment allowance, and a learning and development stipend, along with a diverse, inclusive culture; Miro emphasizes belonging and collaboration, with location-specific benefits and information on recruitment privacy policies for applicants.

The Manager, Customer Support AMER role at Miro is based mainly in Austin and leads the Tier 2 and Tier 3 team while overseeing Tier 1 outsourced support for the Americas, with a hybrid work model and flexibility for a global team. You’ll lead and develop a mixed team, conduct regular coaching and QA, and ensure targets such as CSAT, QA scores, SLA adherence, and backlog health are met, while handling escalations and coordinating with Tier 4 escalation and other functions. You’ll partner with Customer Success, Sales, and Professional Services on strategic accounts, contribute to QBRs, and drive cross-functional collaboration and continuous improvement with a global lens. Requirements include 5+ years in customer-facing tech roles, 2+ years of people management (leading 5–15 ICs), experience with outsourced/BPO support is a plus, strong data-driven decision-making, coaching and servant leadership, and cross-functional collaboration, with Brazilian Portuguese or Spanish at a C1/C2 level being a plus. The role sits within a broader package of benefits (equity, wellbeing, equipment allowance, L&D stipend) and reflects Miro’s focus on belonging and diversity, along with a Recruitment Privacy Policy.

The job is for a full-time, on-site Workplace Coordinator at Miro’s Austin hub who will be the face of the hub and handle front-of-house duties, visitor experience, space readiness, and daily operations. You’ll also manage behind-the-scenes tasks such as supplies and maintenance coordination, onboarding tours, internal events, workplace communications, and serve as the North America on-site anchor for the remote service desk (triaging Jira tickets). Requirements include a minimum of 2 years in workplace operations, hospitality, or a customer-facing role, a natural hospitality mindset, strong organizational and communication skills, and five days per week on-site in Austin. Desired competencies include experience with workplace management tools, vendor coordination, events/visitor experience, AI productivity tools, and soft skills like hospitality presence, adaptability, ownership, curiosity, and growth orientation. The role offers a global benefits package (equity, wellbeing, equipment allowance, L&D stipend) and is part of Miro’s diverse, inclusive culture; Miro operates 13 hubs worldwide and emphasizes collaboration and belonging, with location-specific benefits available.

GitLab is an AI-enabled, intelligent DevSecOps orchestration platform that helps organizations boost developer productivity, security, and digital transformation, trusted by 50M+ users and many Fortune 100 companies. The role is Strategic Account Executive for the San Francisco region, focusing on enterprise AI-native companies to adopt and expand the GitLab AI-powered platform and drive Net ARR growth. You will lead end-to-end deals, orchestrate cross-functional teams, design strategic account plans, and align GitLab with customers’ compliance, governance, and business objectives. Requirements include extensive B2B enterprise software sales experience in San Francisco, familiarity with the AI/ML landscape, ability to build C-level relationships, and collaboration with partners, with the role being remote and travel as needed. The base US salary range is $124,000–$186,600, with incentive pay up to 100% of base, plus benefits such as flexible PTO, equity, parental leave, and a strong commitment to equal opportunity and inclusive hiring.

Figma is seeking a Content Support Engineer to own the knowledge systems and infrastructure that enable the Support team to deliver scalable, high-quality customer experiences, including AI-enabled content workflows. You will design the internal knowledge base architecture, build automated workflows and quality checks, and ensure information is accessible to both humans and AI, while establishing governance, a content strategy, and a metrics cadence tied to customer outcomes like CSAT and first contact resolution. Requirements include 5+ years of experience building knowledge programs for technical SaaS, proficiency with Notion, Zendesk, and Decagon, plus experience with AI-driven content workflows, API integrations, governance, and strong writing for both humans and AI. Figma emphasizes growth and encourages applicants even if they don’t meet every point, and outlines compensation and benefits such as equity, health/dental/vision, retirement contributions, parental leave, mental health resources, and paid time off, with pay transparency. The role is full-time in the US (remote or a US hub) with a base salary range of $140,000–$269,000, and includes accommodations and interview requirements such as cameras on during video interviews and in-person onboarding.

Figma is hiring a Content Support Engineer to own and scale knowledge systems and infrastructure that enable the Support team and AI to deliver exceptional customer experiences through product launches, policy changes, and process updates. You will design the internal information architecture, build automated content workflows, and establish governance and metrics that tie to customer outcomes like CSAT and first contact resolution. Qualifications include 5+ years building knowledge programs for technical SaaS, proficiency with Notion, Zendesk, and Decagon, and experience using AI to automate authoring, publishing, and quality checks, plus API integrations and strong written communication. The role can be based in a US hub or remotely in the United States, with a base salary range of $140,000–$269,000, equity, and a comprehensive benefits package. Figma emphasizes growth, equal opportunity, accommodations for disabilities, and requires camera-on during interviews and in-person onboarding, with data processing governed by the Candidate Privacy Notice.

Figma is growing its team and is seeking a Strategic Program Manager for Information Security to drive strategic initiatives and partnerships across the organization, with the role remote in the United States or from one of Figma’s US hubs. You’ll lead strategic security programs from planning to execution, coordinating priorities, risks, and dependencies, and defining metrics, OKRs, risk registers, and reporting to give leadership visibility. You’ll design scalable security practices, drive remediation with control owners and stakeholders, and promote security awareness and adoption through training and company-wide initiatives; you’ll also support strategic planning and portfolio management for leadership briefings. Requirements include 5+ years in security program management or related strategic role, experience leading cross-functional programs, knowledge of frameworks like NIST CSF, SOC 2, ISO 27001, and the ability to communicate risks to technical and non-technical stakeholders. Nice-to-haves include experience in chief-of-staff or portfolio management, knowledge of FAIR, GDPR/NIS2, SOX ITGC, AI tooling, and security certifications; plus Figma offers equity, comprehensive benefits, equal opportunity employment, accommodations on request, cameras-on during video interviews, in-person onboarding, and a candidate privacy notice.

Figma is expanding its Information Security team and is hiring a Strategic Program Manager to drive strategic initiatives and partnerships across the organization, with the role based in the US hub or fully remote in the United States. The role involves leading security programs from planning through execution, coordinating priorities and risks, and delivering metrics, risk registers, and leadership-facing reports. Candidates should have 5+ years in security program management or related strategic roles, experience leading cross-functional programs, and knowledge of frameworks like NIST CSF, SOC 2, and ISO 27001, with the ability to communicate risks to both technical and non-technical stakeholders; preferred qualifications include experience in chief-of-staff or portfolio management, enterprise risk practices, regulatory knowledge, and security certifications. Figma offers a base salary range of $169,000–$296,000 plus equity and a comprehensive benefits package (health, dental, vision, retirement, parental leave, mental health support, PTO, etc.), and is committed to diversity and equal opportunity. The posting notes accommodations for disabilities, a requirement to keep cameras on during video interviews, in-person onboarding, and processing of candidate data under Figma’s Candidate Privacy Notice.

Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country with a legal entity to support employees’ personal priorities. They are seeking a Pre-Sales Solutions Engineer for enterprise deals who will be a product expert in the sales cycle and help solve clients’ hardest problems using Atlassian products. The Presales Enterprise Solution Engineering team focuses on value selling, teamwork, and pursuing enterprise opportunities at the forefront of cloud and AI collaboration. Responsibilities include partnering with account teams and channel partners, conducting customer discovery, mapping needs to Atlassian products, identifying cross-sell opportunities, delivering compelling value-based demonstrations, guiding customers’ technical needs, and building strong relationships with account executives while feeding product feedback. They emphasize continuous learning, knowledge sharing, and contributing to product management to advance pre-sales and the overall Atlassian product offering.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. They are seeking a Pre-Sales Solutions Engineer for the enterprise business who is passionate about product expertise, solving complex customer problems, and helping close enterprise deals. The team emphasizes value selling, collaboration, and pursuing enterprise opportunities in cloud and AI collaboration solutions. In the role, you will partner with account teams and channel partners, conduct customer discovery, map customer needs to Atlassian products, and lead value-based demonstrations for multiple stakeholders while guiding technical requirements. You will also build strong partnerships with account executives, track pipeline, collect product feedback and competitive intelligence, advocate for internal development, and continually enhance pre-sales and product knowledge.

Atlassian offers flexible work locations (office, home, or hybrid) and hires globally where they have a legal entity. They are looking for a Pre-Sales Solutions Engineer for enterprise who will be a product expert in the sales cycle, solving customers’ hardest business problems with Atlassian solutions and helping close enterprise deals. The Presales Enterprise Solution Engineering team focuses on value selling, emphasizes teamwork, and targets enterprise opportunities at the forefront of cloud and AI collaboration. In the role, you will partner with account teams and channel partners for Fortune 500 accounts, conduct customer discovery, map business problems to Atlassian products, identify cross-product opportunities, and lead value-based demonstrations to secure buy-in. You will understand customers’ technical needs, build strong partnerships with account executives, document product feedback for internal product management, and continuously learn to refine knowledge and sales processes.

Atlassian supports flexible work arrangements—office, home, or a mix—across a distributed workforce, and hires in any country where it has a legal entity, with virtual interviews and onboarding. The Principal Enterprise Delivery Manager serves as the primary stakeholder, acting as a strategic advisor and technical consultant while leading delivery and governance of large-scale cloud migrations. You will collaborate with cross-functional teams—Sales, Solutions, Support, Product Management, Channel Partners, and Engineering—to navigate architectural decisions, risk mitigation, and adoption planning, aligning technical execution with business outcomes and cloud features including AI. Responsibilities include migration strategy, risk management, technical architecture involving APIs, webhooks, and automation components, trusted advisor to senior leadership, delivery excellence with disciplined governance, accountability, stakeholder communications, escalation management, and team leadership. This role demands a data-driven, consultative mindset and proven experience in shaping customer cloud strategies and adoption, suitable for someone who thrives at the intersection of strategy, data, and execution to guide Atlassian’s most strategic customers to Cloud.

- Atlassian supports flexible work arrangements (office, home, or a mix) and hires internationally, with virtual interviews and onboarding as part of its distributed-first culture. - The Principal Enterprise Delivery Manager will shepherd Atlassian’s largest, most complex customers through cloud migrations, acting as a strategic advisor, technical consultant, and leader of delivery and governance across cross-functional teams. - The role demands business acumen plus technical fluency, with proven experience shaping cloud strategies, enabling adoption of cloud features (including AI), and understanding data flows, system integrations, and migration outcomes. - Core responsibilities encompass end-to-end migration strategy, risk management, technical architecture, trusted advisory, delivery governance, accountability, stakeholder communications, escalation handling, and team leadership. - The position requires staying ahead of industry trends and delivering data-driven insights and innovative solutions to customer challenges.

- Atlassian offers flexible, distributed-first work options (office, home, or a mix) and hires globally where it has a legal entity, with virtual interviews and onboarding. - The Principal Enterprise Delivery Manager is the primary stakeholder for Atlassian’s largest and most complex cloud migrations, serving as a strategic advisor and technical consultant while leading delivery and governance across cross-functional teams. - The role requires business acumen and technical fluency, with proven expertise in developing customer cloud strategies and enabling AI adoption, and an understanding of how data moves and migrations succeed or fail. - Key responsibilities include end-to-end migration strategy, risk readiness and remediation, technical architecture around APIs and automation, trusted advisory to senior leadership, disciplined delivery governance, accountability, and stakeholder communications, plus escalation management and team enablement. - The position emphasizes staying ahead of industry trends, integrating insights into customer interactions, and proposing innovative, data-driven solutions to business challenges.

Atlassian is hiring a Principal Engineer to own the technical vision and architecture for the DevInfra AI Front Proxy, a cloud-hosted service that sits at the developer-workflow boundary to govern every internal model call in terms of cost, trust, context, and attribution. The proxy spans three integration surfaces—managed local configuration via MDM, the cloud proxy service itself, and a browser extension—and is the single layer through which all internal AI traffic flows for cost enforcement, security policy integration, model routing, semantic caching, and telemetry. The role centers on three pillars: cost efficiency and ROI insights, secure AI usage, and AI context integration, with design goals of 99.95%+ availability and sub-second latency to preserve developer experience. Responsibilities include owning the cost-efficiency stack (real-time quota enforcement, semantic caching and context reuse, model routing and downgrade policies, and workflow-level cost attribution), defining the security integration surface for machine-speed policy enforcement via shared hooks across tools, and driving the context integration layer (context infra, repository harness, tool registry sharing, progressive disclosure, and benchmarking). You will lead cloud infrastructure decisions for model execution and routing, mentor engineers across reliability and governance streams, coordinate with AI platform, security/compliance, and developer tooling teams, and establish the telemetry and observability stack (dashboards for traffic, cache hit rates, workflow effectiveness, cost per successful workflow, and ROI attribution).

Atlassian offers flexible work locations and hires in any country where it has a legal entity. The company’s mission is to help customers compete in the modern digital economy, with the Enterprise Solution Sales team driving adoption of key products among large customers. They are hiring a Manager, Solution Sales Executive to lead a team of enterprise Solution Sales Executives focused on Service Collection products (Jira Service Management, Opsgenie, Statuspage and related integrations) that enhance service, incident management, and operational efficiency. The role involves building a high-performing team, executing land-and-expand plans, recruiting and coaching, managing resources, negotiating at senior levels, and fostering strong customer relationships while collaborating cross-functionally to optimize the GTM motion. It also requires presenting forecasts to senior leadership and serving as the voice of the field to shape the Jira Service Management product roadmap based on customer and competitive feedback.

Atlassian offers flexible work options—including office, remote, or hybrid arrangements—and hires in any country where it has a legal entity to support employees' family and personal goals. The company is investing in its largest, most strategic Public Sector customers and partners with 82% of the Fortune 500, including teams at the US Space Force, US Department of Defense, and NASA. The Account Management role will cover its most strategic FSI, DoD, and IC customers, with goals to enhance revenue growth through high retention and proactive expansion opportunities, including upsell, upgrade, and cross-sell efforts, in collaboration with the Global Sales Team. Account Managers aim to accelerate growth by leveraging existing customer footprints and maintaining best-in-class retention across the product portfolio, while developing senior and executive relationships and managing high-value renewals and expansions. Key responsibilities include opportunity discovery and qualification, increasing product awareness, end-to-end sales cycles for cross-sell and up-sell, market and whitespace analysis, staying current with product updates, and ensuring accurate forecasting and project documentation.

At Atlassian, employees can work from an office, home, or a combination, and the company hires in any country where it has a legal entity, offering tools like Jira Software, Confluence, and Jira Service Management to support teams worldwide. The Mid-Market sales team handles a portfolio of mid-sized customers, pursuing cloud-first opportunities, cross-sell and expansion, sustaining customer relationships, and meeting revenue targets while advocating for customer feedback to improve products. In this role you’ll own about 40 accounts (200-10,000 seats) with a $2-4M annual quota, lead cross-functional deal teams as the quarterback, and build executive relationships across IT, business, sales, and marketing. You will qualify opportunities and close complex deals using MEDDPICC, pursuing multithreaded, multi-solution opportunities with outcome-based selling and stakeholder alignment. Collaboration with channel, marketing, product, and customer success is essential to maintain high customer satisfaction, along with lead qualification, forecasting accuracy, industry trend awareness, and occasional travel for meetings and events.

Atlassian offers flexible work options (office, home, or a mix) and hires globally where they have a legal entity, enabling employees to balance work with family and personal goals. The company’s software—Jira Software, Confluence, and Jira Service Management—helps teams organize, discuss, and complete work and is used by the Fortune 500 and over 300,000 organizations worldwide, including NASA, Audi, Kiva, Deutsche Bank, and Dropbox. The Mid-Market sales team manages about 40 accounts (200–10,000 seats), targets cloud-first opportunities and expansion, and carries an annual quota of roughly $2–4M, serving as the quarterback of cross-functional deal teams and advocating for customers. The role involves building executive relationships across IT, business, and marketing, using MEDDPICC to qualify and win complex, multithreaded opportunities, and collaborating with channel, product, and customer success to maximize satisfaction. Additional duties include sourcing leads, accurate forecasting, staying current on industry trends and competitors, occasional travel for meetings and events, and upholding Atlassian’s values as the compass for the evolving sales model.

Atlassian offers flexible work locations (office, remote, or hybrid) and hires people in any country where it has a legal entity. They are seeking a Pre-Sales Solutions Engineer for their enterprise business who will be a product expert, help solve customers' hardest business problems with Atlassian products, and assist in closing enterprise deals. The role focuses on value selling within Presales Enterprise Solution Engineering, partnering with account teams and channel partners to understand customer problems, map them to Atlassian solutions, and identify cross-product opportunities. Responsibilities include customer discovery, delivering compelling value-based demos for different stakeholders, guiding technical needs, forging strong partnerships with account executives, and feeding product management with feedback and competitive intelligence. The team emphasizes teamwork and continuous learning, with an emphasis on enterprise opportunities in cloud and AI collaboration.

Atlassian offers flexible work options—office, remote, or hybrid—and hires people in any country where it has a legal entity. They are seeking a Pre-Sales Solutions Engineer for their enterprise business who is passionate about being a product expert in the sales cycle, solving enterprise customers’ hardest business problems with Atlassian products and solutions, and helping close enterprise deals. The Presales Enterprise Solution Engineering team focuses on value selling, teamwork, celebrating wins, and sharing knowledge while targeting enterprise white space in cloud and AI collaboration. In this role you will partner with account teams and channel partners, participate in customer discovery, map customer problems to Atlassian products, identify cross-product opportunities, and lead compelling value-based demonstrations to gain buy-in from various stakeholders. You will understand customers’ technical needs, build strong partnerships with aligned account executives, document product feedback for internal advocacy, and continuously learn to refine your pre-sales knowledge and processes.

Atlassian offers flexible work options (office, remote, or a mix) and hires people in any country where it has a legal entity. Atlassian is seeking a Pre-Sales Solutions Engineer for its enterprise business who is passionate about being a product expert, solving customers’ hardest problems with Atlassian products, and helping close enterprise deals. The Presales Enterprise Solution Engineering team focuses on value selling, showing how Atlassian products form enterprise solutions that transform business outcomes, and it emphasizes teamwork and knowledge sharing. In this role, you will partner with account teams and channel partners for Fortune 500 accounts, conduct customer discovery, map problems to Atlassian solutions, identify cross-product opportunities, and lead compelling, value-based demonstrations to gain buy-in. You will also build strong partnerships with account executives, document product feedback and competitive intelligence, advocate for product development, and continuously learn about pre-sales, product, and platform offerings.

The Product Marketing Manager for Solutions leads the go-to-market strategy and execution for multi-product solutions and targeted industries, crafting solution-level positioning, messaging, and narratives while coordinating with Product, Marketing, and Sales. They create high-impact collateral, enable sales with training and tools, conduct competitive and buyer intelligence, and measure campaign performance to drive cross-sell, up-sell, and new business pipelines. Required qualifications include 10+ years of B2B SaaS product marketing, experience using AI tools, a background in solutions marketing for multi-product suites, strong storytelling, cross-functional leadership, understanding of enterprise buying cycles, and data-driven metrics; basic qualifications specify experience in CX, CRM, or enterprise helpdesk marketing. The role is hybrid, with some in-office time, and Zendesk emphasizes a customer-experience focus, global diversity and inclusion, and accommodations for disabilities. Compensation includes a US base salary range of $153,000 to $229,000, with potential bonuses or benefits, and the company notes that AI or automated screening may be used in evaluating applicants.

Figma is expanding its Strategic Finance team and recruiting a Finance Systems leader to own budgeting, annual/quarterly planning, and AI-enabled forecasting, with options to work from San Francisco, New York, or remotely in the US. The role involves driving transformational projects, owning the Pigment financial planning platform, shaping data architecture and integrations, and building cross-functional partnerships to improve automation and forecasting. Ideal candidates have 5+ years in Finance Systems or a related function, strong technical and project-management skills, knowledge of core financial processes, and may have SQL or data science experience as a plus. The compensation package includes a base salary range of $169,000–$245,000 plus equity and a comprehensive benefits/bonus structure, with pay transparency and location-based considerations. Figma is an equal opportunity employer that provides accommodations for disabilities, requires camera-on during video interviews and in-person onboarding, and processes candidate data in accordance with the Candidate Privacy Notice.

Figma is expanding its team of creatives and builders to make design accessible, and its Strategic Finance team focuses on budgeting, annual and quarterly planning, resource allocation, financial analyses, and AI-enabled planning, with this role available in SF/NY or remote in the US. The role involves driving transformational finance projects, owning the Pigment financial planning platform, leading the systems roadmap, designing data architecture, and partnering with Strategic Finance, Data, Accounting, and Operations to optimize automation, forecasting, and governance while embedding AI into workflows. Requirements include 5+ years in Finance Systems or related function, strong technical skills in system design, AI automation, data architecture and integrations, knowledge of O2C/P2P/FP&A/Accounting Ops, and excellent cross-functional communication. Nice-to-haves include SQL proficiency, data science background, and experience managing consultants; the company encourages applicants even if they don’t match every point. They offer equity and a comprehensive benefits package—including health, dental, vision, retirement contributions, parental leave, wellness programs, paid time off, and an annual bonus plan for eligible roles—with a base salary range of $169,000–$245,000 and an equal-opportunity stance with accommodations for disabilities; candidates are required to keep cameras on during video interviews and onboarding may be in person.

Figma is expanding its Application Platform team within Infrastructure to build shared foundations that power REST APIs, asynchronous jobs, and workflow orchestration on a large Ruby application, with the role available from one of Figma’s US hubs or remotely in the United States. The role is a full-time backend engineer focused on designing and evolving Ruby frameworks, improving backend availability, scalability, and performance, modernizing the codebase (including moving REST APIs from Sinatra to Rails) and enhancing hot reloading, testing, CI reliability, and tooling. You will mentor engineers, promote pragmatic engineering practices, and collaborate with product and infrastructure teams to turn recurring pain points into reusable platform capabilities that accelerate engineering velocity across the company. Requirements include 5+ years of software engineering experience, 3+ years building production Ruby systems, and the ability to design reliable distributed systems; nice-to-haves include experience with AWS services (SQS, EKS), Temporal, Kubernetes, Terraform, and testing performance. Compensation includes an annual base salary range of $153,000–$376,000 USD, equity, and comprehensive benefits; Figma is an equal opportunity employer offering accommodations for disabilities, with processes like camera-on video interviews and in-person onboarding.

Figma is expanding its Application Platform within Infrastructure to build shared backend foundations that power REST APIs, asynchronous jobs, and workflow orchestration for teams worldwide. They’re hiring an experienced backend engineer with production Ruby experience to design and modernize large Ruby codebases (including moving REST APIs from Sinatra toward Rails) and to improve availability, scalability, and developer velocity. Responsibilities include designing shared Ruby frameworks, increasing reliability and performance of critical systems, improving hot reloading and CI, strengthening observability, and mentoring others while turning recurring problems into reusable platform capabilities. Requirements include 5+ years of software engineering experience, 3+ years building production Ruby systems, and experience with distributed systems, with pluses like AWS SQS/EKS, Temporal, Kubernetes, Terraform, testing performance, and large migrations. Figma offers equity and a comprehensive benefits package, emphasizes growth and inclusion, provides a salary range of $153,000–$376,000, and supports remote or US hub work options, accommodations, and in-person onboarding with a camera-on interview requirement.

Sentry is a fast-growing software company trusted by 200,000+ organizations, building an AI-native future for application monitoring that helps developers fix errors and performance issues before users notice. The Streaming Platform team is building the next generation of ingestion and real-time data processing infrastructure, making it easy to deploy and run streaming applications at scale by simplifying Kafka, scaling consumers, and managing state. You will design, build, and operate components of the streaming platform—including Kafka, the streaming runtime, APIs, and developer-facing abstractions—and implement high-throughput, fault-tolerant stream processing with delivery guarantees, checkpoints, and watermarks. Qualifications include 5+ years in software engineering with distributed systems or real-time data, proficiency in Python, Rust, Go, or Java, experience with Kafka/Flink/Spark, and cloud familiarity (Kubernetes, AWS, or GCP), with nice-to-haves like ClickHouse, Arrow, or modern streaming SQL engines. The base salary range is $155,000 to $400,000 plus up to 20% bonus, with comprehensive benefits; Sentry is an equal-opportunity, inclusive workplace that offers accommodations and provides applicant privacy details.

- Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where a legal entity exists, giving employees more control over family, personal goals, and priorities. - The role is a Solution Sales Executive for the Product Collection, a specialist domain expert leading customer-facing solution selling around Jira Product Discovery and strategic product management, partnering with Strategic Account Executives, Solution Engineers, Channel Partners, and Product leaders to translate complex challenges into business-value stories and tie product strategy to delivery. - You'll join a distributed, high-performing overlay team within Enterprise Solutions that brings deep product fluency, consultative discovery, and business-case expertise to enterprise buyers including CPOs, Heads of Product Operations, CTOs, and Transformation Leaders. - Responsibilities include leading specialist sales motions, conducting deep discovery, co-selling and orchestrating with account teams, positioning the Product Collection as a strategic solution with ROI, building executive relationships, surfacing field feedback to Product Management and Product Marketing, and maintaining pipeline hygiene using MEDDPICC. - In the first 90 days, you'll build a territory and account strategy with assigned AEs, master the Product Collection value proposition and demo plays, establish cross-team relationships, and qualify and advance your initial pipeline of opportunities.

Atlassian allows employees to work from an office, home, or a hybrid arrangement, and can hire people in any country where it has a legal entity. DX is the developer intelligence platform that helps engineering leaders understand how work gets done, improve developer experience, and make better decisions about productivity and AI by combining self-reported insights with data from the systems where software work happens. The Senior Product Manager will lead DX’s Self-Reported Insights portfolio, including Snapshots, PlatformX, Studies, and Benchmarks. The role involves setting the vision, strategy, and roadmap, building understanding of leaders and developers, creating a coherent product experience, translating survey methodology into actionable products, and improving the end-to-end customer journey. You’ll measure portfolio performance, partner with Engineering, Design, customer-facing teams, and go-to-market, and spend significant time with customers to bring context to the product team.

Atlassian enables flexible work locations and hires in any country where they have a legal entity. DX is a developer intelligence platform that combines developers' self-reported insights with data from the systems where software work happens to help engineering leaders improve developer experience and make productivity and AI decisions. The Senior Product Manager will lead DX’s data platform and connector portfolio, owning Data Cloud, the connector ecosystem, data integrity, and the data infrastructure behind the demo environment; it’s a deeply technical product role requiring credibility with connectors, APIs, data models, data lakes, reliability, enterprise data needs, and privacy/security. Responsibilities include setting vision, strategy, and roadmap for Data Cloud and connectors, prioritizing investments, improving the end-to-end connector experience, and defining requirements for data quality and transparency, while partnering with Engineering on the unified data layer. You’ll also own demo environment reliability, build enterprise data expertise, shape opportunities with lightweight specs and prototypes, monitor platform performance (adoption, time-to-value, reliability, satisfaction), and collaborate with customer-facing and GTM teams on discovery, pilots, launches, and documentation.

Atlassians can choose where they work—office, home, or a mix—and Atlassian hires in any country where it has a legal entity. The Senior Machine Learning Systems Engineer on the Search Platform will own the design, development, and production deployment of ML systems powering search across Jira, Confluence, and Rovo. Responsibilities include building scalable search infrastructure (retrieval pipelines, vector indexing, embedding-based semantic search) and delivering ML components end-to-end across multiple regions and tenants to meet SLOs for availability, latency, and relevance. You will build production ML models (neural rankers, embeddings, reranking systems), integrate them into serving infrastructure with frameworks like Triton and PyTorch, and collaborate with ML researchers to productionize models with monitoring and evaluation. Additional focus areas include agentic/RAG retrieval systems, partnering with Rovo and AI platform teams, driving observability and FinOps for cost discipline, on-call readiness, and mentoring engineers while aligning with roadmaps and OKRs.

Atlassian offers flexible work locations and hires people globally for this Senior Machine Learning Systems Engineer role on the Search Platform team. The role owns the design, development, and production deployment of ML systems that power search experiences across Atlassian products, including scalable search serving infrastructure, retrieval pipelines, vector indexing, and embedding-based semantic search. Responsibilities include end-to-end delivery of ML components from experimentation to production rollout across multiple regions and tenants, and designing high-throughput, low-latency search architectures that meet strict SLOs for availability, latency, and relevance quality. It covers ML model development and serving, including neural rankers, embedding models, and reranking, integrating models into serving infrastructure with frameworks such as Triton and PyTorch, and collaborating with ML researchers, plus agentic search and retrieval for RAG use cases with personalized indexes and grounding pipelines, in partnership with Rovo and AI platform teams. The role emphasizes operational excellence and FinOps, with observability, monitoring, and incident response, on-call practices, capacity planning, and cross-functional collaboration to define roadmaps, mentor junior engineers, contribute to design reviews, and drive team OKRs.

Atlassian offers flexible work options (office, home, or a mix) and hires in any country where it has a legal entity. The role is Senior Machine Learning Systems Engineer on the Search Platform team, responsible for the design, development, and production deployment of ML systems powering search across Jira, Confluence, and Rovo. You’ll design and implement scalable search infrastructure (retrieval pipelines, vector indexing, embedding-based semantic search) and own end-to-end ML components from experimentation to production across regions and tenants, meeting high throughput, low latency, and strict SLOs. You’ll develop and serve ML models (neural rankers, embeddings, reranking), integrate them into serving infrastructure using Triton and PyTorch, and collaborate with ML researchers to productionize models with robust monitoring and evaluation. The role also involves building agentic/RAG-focused retrieval systems, partnering with Rovo and AI platform teams, driving observability and FinOps-driven cost optimization, maintaining on-call readiness, and mentoring engineers while aligning with roadmaps and OKRs.

Atlassian supports flexible work arrangements and hires in any country with a legal entity. The role is Senior Machine Learning Systems Engineer on the Search Platform, responsible for the design, development, and production deployment of ML systems powering search across Jira, Confluence, and Rovo. You will design and implement scalable search serving infrastructure—retrieval pipelines, vector indexing, and embedding-based semantic search—and own end-to-end ML delivery from experimentation through production across multiple regions and tenants, aiming for high-throughput, low-latency systems with strict SLOs for availability, latency, and relevance. Responsibilities include building production ML models (neural rankers, embeddings, rerankers), integrating with serving infrastructure via Triton and PyTorch, collaborating with researchers to translate experiments into robust, monitored production systems; plus agentic/RAG retrieval solutions with personalized indexes and multi-step workflows in partnership with Rovo and AI platform teams. The role emphasizes operational excellence and cost discipline through observability, incident response, FinOps-driven cost optimization, on-call readiness, and capacity planning, along with cross-functional collaboration to define roadmaps, OKRs, design reviews, and best practices.

DX, headquartered in Salt Lake City, Utah, is a fast-growing SaaS company that helps engineering leaders measure and improve developer productivity by collecting millions of data points for customers like Pinterest, GitHub, BNY, and Xero. The business has scaled profitably, tripling annual recurring revenue in recent years, and recently closed an acquisition by Atlassian to expand resources, accelerate growth and R&D, and deliver greater impact to customers. The Commercial Account Executive role targets DX’s largest and most strategic customers, uncovering pain points around measuring and improving productivity and building firm business cases to adopt DX; this position is based in EST and CST only. You’ll have a large territory with a high volume of inbound leads, partner with our SDRs to develop an outbound strategy into companies with 100–500 engineers, become a master of our sales process, create tailored documentation, guide proof-of-concept evaluations, and collaborate across functions to drive customer success in a mixed AMER and LATAM territory. DX emphasizes individual mastery and exceptional performance, rewarding top performers, while acknowledging that outcomes are influenced by factors like competition and the economy and that everyone should execute at the highest level.

DX is a Salt Lake City–based, fast-growing SaaS company that helps engineering leaders build high-performing, productive teams by collecting millions of data points on developer productivity, with customers like Pinterest, GitHub, BNY, and Xero; it has scaled profitably, tripling ARR in recent years, and was recently acquired by Atlassian to accelerate growth and impact. The role is Commercial Account Executive, based in EST or CST, joining a small team of “10X” performers to partner with DX’s largest customers and prospects, uncovering pain points in measuring and improving developer productivity and evaluating DX as a strategic partner through proofs of concept and business cases. You’ll have a large territory with a high volume of inbound leads and will work with a strong supporting cast of SDRs, SAs, and leadership to maximize impact, covering AMER and LATAM accounts. Responsibilities include developing an outbound strategy with the SDR team for companies with 100-500 engineers, mastering the sales process, creating tailored buyer documentation, guiding proofs of concept, establishing DX as a pivotal driver of customers’ business goals, and collaborating across functions to ensure customer success. DX emphasizes individual mastery and top performance, and while outcomes depend on factors beyond control, employees who perform at the highest level are rewarded.

DX is a rapidly growing Salt Lake City-based SaaS company that helps engineering leaders build high-performing, productive teams, collecting millions of data points daily to deliver insights into developer productivity for clients including Pinterest, GitHub, BNY, and Xero. The company has scaled profitably, tripling its annual recurring revenue in the last several years, and recently closed on an acquisition by Atlassian. By joining Atlassian, DX will expand its resources, accelerate growth and R&D, and deliver greater impact to its customers. DX values clarity about performance and centers on individual mastery, with those who demonstrate mastery expected to thrive and be greatly rewarded. The role described involves achieving opportunity and pipeline goals on a monthly, quarterly, and annual basis, leading a team of 7-9 SDRs to consistently exceed their quota and develop professionally, fostering a positive, winning culture, guiding SDRs on prospecting and engagement best practices, and analyzing performance metrics to coach improvements and close gaps.

Sentry helps developers fix errors and performance issues quickly, is trusted by 200,000+ organizations, and is building an AI-native future for application monitoring. The Events Analytics Platform (EAP) team builds the infrastructure for Sentry's time-series data and billions of events, starting with Snuba and ClickHouse, to unlock deeper visibility and reporting. As a Senior Software Engineer, you’ll expand EAP’s data delivery speed and reliability, architect scalable services, make product/engineering trade-offs, maintain code quality, lead design discussions, and improve maintainability and developer experience; projects include Snuba and Sentry’s new Search Infrastructure. Qualifications include 4+ years of backend/infrastructure experience, knowledge of distributed storage systems, Python proficiency, experience with PostgreSQL, ClickHouse, Memcached/Redis, Kafka/RabbitMQ, strong communication, and location in the SF Bay Area or willingness to relocate, with a salary range of $155k–$400k plus benefits. Sentry is committed to equal opportunity, value diversity and inclusion, is an open-source company, provides accommodations for disabilities, and offers an Applicant Privacy Policy for handling candidate data.

Sentry helps developers fix errors and performance issues, is trusted by over 200,000 organizations, and is building an AI-native future. The Billing team sits at the intersection of product, finance, and infrastructure, ensuring every observable event (errors, logs, traces, tokens) is accurately measured, priced, and billed, directly affecting revenue and customer trust. The Senior Software Engineer will architect and scale Sentry’s billing infrastructure, build the next-generation usage-tracking pipeline processing hundreds of billions of events daily with low latency and financial-grade accuracy, and design flexible pricing primitives for per-event usage and complex enterprise contracts. You’ll tackle data-consistency challenges like event delays, retroactive pricing changes, and distributed count reconciliation, thriving on the “easy to explain, hard to build” problems that ensure billing transparency and scalability. Compensation ranges from $155,000 to $400,000, with benefits and an equal-opportunity policy; Sentry also provides accommodations and has an Applicant Privacy Policy for how applicant data is handled.

Sentry is a leading application monitoring company trusted by 200,000+ organizations, focused on helping developers fix errors and performance issues faster while building an AI-native future. The company seeks an Engineering Manager to lead the Machine Learning Engineering team, overseeing the full ML surface from classical methods to LLM-based and agentic systems and deciding where ML fits in products. Responsibilities include setting technical direction, defining production ML evaluation and monitoring, staying hands-on to review code and designs, shaping the team roadmap, collaborating with product, design, and engineering, and growing and recruiting talent. Qualifications include 8+ years of engineering experience with substantial ML in production, 3+ years of engineering management experience, experience deploying ML at scale, strong communication, and a research background is a plus but not required. The base salary range is $220k–$450k, with benefits and accommodations, and Sentry emphasizes an inclusive, open‑source culture.

Sentry helps developers fix errors and performance issues before users notice, and is trusted by 200,000+ organizations as it builds an AI-native future. The role is a Senior Software Engineer on the JavaScript SDK team, tackling SDKs for Node.js, Bun, Deno, Cloudflare Workers, and other modern server runtimes. Responsibilities include end-to-end ownership, shipping robust code with tests and clear docs, using AI tools to boost productivity, and contributing to the open-source community and standards bodies. Qualifications require at least 5 years as a software engineer, deep TypeScript/JavaScript expertise, hands-on Node.js with exposure to Bun, Deno, or Cloudflare Workers, strong English communication, and a Bay Area base or willingness to relocate; bonus points for WinterCG, OpenTelemetry experience, and open-source contributions. Compensation ranges from $155,000 to $400,000, with benefits and equal-opportunity commitments, and Sentry highlights its inclusive culture and accommodations for disabilities.

Sentry is a fast-growing software company that helps developers fix errors and performance issues, trusted by over 200,000 organizations, and aims to lead with an AI-native future. The role sits in Platform Engineering and focuses on the AI-assisted coding domain across all engineering, auditing internal systems for API readiness and building connections so AI agents can operate end-to-end, including harnesses, context systems, and feedback loops for high-quality, repository-aware PRs while automating low-value tasks. You’ll design internal tools to boost engineering productivity, reduce friction, and present recommendations to leadership to enable cross-team buy-in. Ideal candidates have 10+ years of software engineering experience, exposure to building developer or AI tooling, strong system design skills, excellent communication, and a history of driving cross-team initiatives, with AI experience welcome but not strictly required. Compensation ranges from $155,000 to $400,000 base plus up to 20% bonus, with benefits; Sentry is an equal-opportunity employer offering accommodations and providing details in the Applicant Privacy Policy.

Sentry is a fast-paced application monitoring company trusted by 200,000+ organizations, helping developers fix errors and performance issues before users notice. The Billing team sits at the intersection of product, finance, and infrastructure, ensuring observable events are measured, priced, and billed, which directly impacts revenue and customer trust while enabling new products and pricing models. The Engineering Manager role leads a team responsible for checkout and invoicing workflows, defines the roadmap, provides technical guidance on distributed systems, and collaborates cross-functionally to help customers manage spend and grow their usage. Ideal candidates are product- and platform-minded, comfortable with cross-functional collaboration, with 5+ years of engineering experience and 2+ years of management experience, capable of owning delivery from features to maintenance. Sentry offers a salary range of $220,000–$450,000, benefits, equal opportunity and accommodations, and an open-source, inclusive culture, with more details in its benefits and Applicant Privacy Policy.

Sentry is a fast-growing application monitoring company trusted by 200,000+ organizations and is building an AI-native future. As a Senior Software Engineer on the AI/ML team, you will design and build evaluation infrastructure to measure the accuracy, reliability, and real-world performance of AI systems, including datasets, benchmarks, and test harnesses. You will own the evaluation lifecycle for major AI initiatives, build automated metrics pipelines, and collaborate with applied AI engineers and product leaders to translate vague goals into measurable criteria. Requirements include 5+ years of experience (BS in CS/ML or related field), experience with testing/evaluation/data infrastructure for complex systems, production-grade Python/TypeScript, and familiarity with ML evaluation techniques; bonus for LLM/agentic AI experience. Sentry offers a salary range of $155k-$400k, comprehensive benefits, and a commitment to equal opportunity, inclusivity, open-source values, and reasonable accommodations.

Sentry provides developer-first observability at scale, helping fix errors and performance issues before users notice, trusted by 200,000+ organizations and over 4 million developers, with an AI-native future including Seer. The Events Analytics Platform (EAP) powers how Sentry stores, queries, and analyzes all event data—such as errors, transactions, spans, profiles, replays, and metrics—and enables fast, cross-event querying at scale. As an engineering manager on the EAP team, you will lead a group of engineers, drive architectural evolution, ensure system stability, mentor staff, and align with Sentry’s long-term strategy to unify signals into a context assembly and telemetry platform. You’ll set technical direction, develop core EAP features (complex analytical queries, dynamic routing across fidelity levels, storage/compute separation, and modern analytical storage patterns) and collaborate with Product, Streaming, Production Engineering, Security, and Compliance while guiding incidents and scaling efforts. Qualifications include 10+ years in software engineering with 4+ years of people management, a strong background in data platforms or analytical backends (e.g., ClickHouse, Pinot, Druid), experience with distributed systems and query optimization, proficiency in Python or Rust (a plus), familiarity with observability or event-driven systems (a plus), and a salary range of $220,000–$450,000 plus benefits; Sentry is an equal-opportunity employer with accommodations available.

Sentry is an open-source, AI-native application monitoring company trusted by more than 200,000 organizations, focused on helping developers fix errors and performance issues faster. As a Staff Machine Learning Engineer on the AI/ML team, you’ll develop models and agentic AI systems to make Sentry’s product smarter, including issue triage, resolution, and predictive analytics for application performance monitoring. You’ll build state-of-the-art AI agents, leverage Sentry’s massive dataset of errors, spans, and profiles, and own major AI/ML initiatives. Qualifications include 4+ years with an MS/PhD or 6+ years with a BS in CS/ML or related field, production-grade agentic systems experience, Python and PyTorch, deploying models at scale, plus documentation and leadership skills; the base salary range is $155,000 to $400,000 with benefits. Sentry emphasizes equal opportunity and diversity, provides accommodations for disabilities, and shares details in its privacy and benefits policies.

Sentry is a fast-moving software company that helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building; it is trusted by over 200,000 organizations and aims to be the standard in application monitoring with an AI-native future. As a Senior Software Engineer on Sentry’s AI team, you’ll develop the platform used by debugging agents and drive the integration of AI/ML into core products, from issue triage and resolution to predictive analytics for application performance monitoring. You’ll build state-of-the-art agentic AI platforms to triage, debug, and solve production issues, leverage Sentry’s massive dataset of errors, spans, and profiles, and own major initiatives in the AI/ML space. Qualifications include 5+ years of experience and a bachelor’s in CS or ML or a related field, production-grade agentic systems experience, writing production-quality Python and TypeScript, familiarity with PyTorch, and deploying ML models at scale; the base salary ranges from $155,000 to $400,000, with eligibility for benefits, equity, PTO, and more. Sentry is committed to equal opportunity, diversity, and inclusion, operates as an open-source company that prioritizes accessibility, offers accommodations for disabilities, and provides an Applicant Privacy Policy with details on data handling.

Sentry helps developers fix errors and performance issues quickly, serving more than 200,000 organizations and aiming to shape an AI-native future. The role is a Senior Software Engineer on Sentry’s JavaScript SDK team, focusing on building SDKs for React, Next.js, Vue, Nuxt, Hono, NestJS, and other modern JavaScript ecosystems. You’ll own end-to-end work—from writing tests and documentation to shipping features—while using AI tools to boost productivity and contribute to open-source and JS standards efforts (e.g., TC39 and OpenTelemetry). Qualifications include at least 5 years of software engineering experience, deep TypeScript/JavaScript expertise, and hands-on work with two or more frameworks, with a preference for Bay Area relocation; bonus points for edge runtimes, open-source contributions, and committee involvement. Compensation ranges from $155,000 to $400,000 base salary, with a comprehensive benefits program and equal opportunity commitments, including accommodations for disabilities; applicants can review the privacy policy for data handling.

Sentry helps developers fix errors and performance issues, is trusted by 200,000+ organizations, and is building an AI-native future. The role of Engineering Manager for Infrastructure Engineering leads a team building internal control platforms, configuration systems, traffic routing, and automation that let product engineers operate services safely at scale. You will own the team’s technical direction, roadmap, reliability, and partner with Production Engineering, SRE, and Developer Infrastructure to align across the org while growing engineers and fostering an inclusive, high-performance culture. Requirements include 10+ years in software engineering (ideally internal tooling, infrastructure automation, platform engineering, or distributed systems), 4+ years of engineering management, strong Python skills, and familiarity with Kubernetes, Terraform, plus proven cross-team communication. The base salary range is $220k-$450k with benefits; Sentry is an equal-opportunity employer that values diversity and accommodations, and is an open-source company committed to accessibility.

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with more than 50 million registered users and trust from over half of the Fortune 100. The Seattle Strategic Account Executive role focuses on enterprise growth in Seattle, guiding customers through AI-powered DevSecOps transformations and building an enterprise portfolio that delivers Net ARR and long-term expansion. You will lead end-to-end customer journeys, design and execute strategic account plans, and coordinate cross-functional teams—Solutions Architects, Customer Success, Sales Development, Channel & Alliances, and other specialists—to deliver transformative AI-powered solutions. Required experience includes complex B2B enterprise software sales, building trusted C-level relationships in Seattle, driving new business and partner-enabled pipelines, and the ability to work with GitLab's values and travel as needed. The role is with an all-remote Enterprise Sales team, with a US base salary range of $124,000–$186,600 plus incentive pay up to 100% of base, plus benefits like flexible PTO, equity and the Employee Stock Purchase Plan, parental leave, and other growth opportunities, and GitLab commits to equal opportunity and inclusive hiring.

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations boost developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation, with over 50 million users and many Fortune 100 companies relying on it, and it treats AI as a core productivity multiplier across all teams. The Staff Systems Engineer, IT is a senior generalist role responsible for the systems behind the employee lifecycle and the ITSM platform, built as infrastructure-as-code with SRE practices, and it will design AI-enabled workflows and virtual agents to resolve requests before they become tickets. You’ll design, build, and own end-to-end automation for onboarding, transfers, role changes, and offboarding; manage ITSM workflows and integrations with Okta, Google Workspace, Slack, Zoom, and others; increase AI deflection rates; replace repetitive manual work with automation; and maintain architecture and runbooks in a transparent, version-controlled way. Required qualifications include broad platform ownership, strong IaC experience, adherence to SRE principles, cloud experience (AWS/GCP/Azure), VDI and HRIS/workflow automation experience, AI-enabled service capabilities, solid scripting skills, and excellent written communication suitable for an all-remote, async-first company. The role sits in IT Engineering, a fully remote, product-like team focused on AI investments, with a base US salary range of $126,000–$213,600 plus benefits and equity, and GitLab as an equal opportunity employer that provides accommodations and supports a diverse workforce.

- GitLab presents itself as an intelligent orchestration platform for DevSecOps that boosts developer productivity, efficiency, and security, with over 50 million users and broad Fortune 100 adoption, and treats AI as a core productivity multiplier across the company. - The Senior Product Manager will own GitLab's Secret Detection offering and the Vulnerability Research function that generates detection content, responsible for end-to-end outcomes including detection precision, live status, revocation, prevention of future secrets, and adoption, retention, and revenue targets. - You will set the strategy for the full secret lifecycle (prevention, detection, validation, revocation, reporting), define how rules and advisories are sourced and measured, build detection content pipelines, and drive AI-enabled capabilities while partnering with engineering, security research, threat intelligence, Field, and GitLab's Security team. - Candidates should have domain depth in application security or vulnerability management, experience with scanners and threat intelligence, strong commercial reasoning, the ability to reason about data pipelines and CI integration, and demonstrated use of AI as a multiplier; bonus for a developer/security background. - The role sits in GitLab's Security product management organization, is remote-friendly with comprehensive benefits, and GitLab promotes equal opportunity and inclusion, inviting applicants worldwide while noting location-based eligibility and recruitment privacy.

GitLab positions itself as an intelligent orchestration platform for DevSecOps that boosts developer productivity, operational efficiency, security, and digital transformation, with AI embedded as a core productivity multiplier in its culture. The Manager, Procurement role is an individual contributor supporting the CTO, CIO, and CISO, responsible for strategic sourcing, vendor management, and contract negotiations for software, cloud, infrastructure, and hyperscaler partnerships, while shaping sourcing strategies with senior leaders and cross-functional partners. Key duties include leading spend analysis, market intelligence, KPI development, supplier performance management, business reviews, spend forecasting with Finance, improving procure-to-pay processes, and exploring AI-enabled procurement and negotiation prep. Required qualifications include 5–7 years of procurement experience (including at least 3 in category management), experience with software/SaaS and cloud infrastructure procurement, P2P process knowledge (Zip or similar systems preferred), strong communication, and a bachelor’s degree in a related field. The role is remote and globally available with a US salary range of $115,200–$194,400, plus benefits and GitLab’s equal opportunity policies; the company also emphasizes inclusive hiring practices and global talent guidelines.

Figma is expanding its team to make design accessible and collaborative for all, and is hiring a Field Marketing Manager to own the Third Party & Partner Events strategy. The role covers end-to-end execution of third-party conferences, sponsorships, and co-marketed activations—from contracting and vendor management to registration, booth fulfillment, shipping, inventory, and on-site staffing. You’ll independently manage an event portfolio, coordinate travel for executives and attendees, serve as the primary on-site contact, manage partner/vendor relationships, measure ROI, and create repeatable playbooks to scale the process using AI tools. Requirements include 4+ years in event logistics/field marketing with on-site ownership, strong vendor/partner management, the ability to travel up to 50% (including international), and excellent communication; bonus points for experience with event platforms, CRM systems, and certifications like CMP. Figma offers a compensation range of $105,000–$245,000, equity and extensive benefits, and supports diverse, inclusive hiring with remote or US-hub options, accommodations for disabilities, and in-person onboarding.

Figma is growing its team of creatives and builders to make design accessible to all, with a platform that supports brainstorming, prototyping, translating designs into code, and AI-driven iteration so teams can move faster and collaborate in real time from anywhere. The Field Marketing Manager will own end-to-end execution of third-party and partner events, sponsorships, conferences, and co-marketed activations—from contracting and vendor management through registration, booth fulfillment, shipping, on-site staffing, and ensuring results align with larger business goals. The role requires up to 50% travel (including potential international travel) and includes managing the event portfolio, travel logistics, on-site troubleshooting, risk management, ROI measurement, and developing scalable playbooks that incorporate AI tools to maintain quality and speed. Requirements include 4+ years in event logistics or field marketing with direct ownership of on-site execution, strong vendor/partner management and contract negotiation skills, and the ability to plan complex multi-part projects with minimal oversight; preferred extras include experience with event platforms, CRMs, international logistics, sponsorship deliverables, and CMP certification. Compensation includes a base salary range of $105,000–$245,000 plus equity and a broad benefits package, with Figma committing to equal opportunity and accommodations for applicants with disabilities; and candidates are informed of flexible PTO, holidays, and other benefits subject to plan terms.

Atlassian supports flexible work arrangements—office, remote, or hybrid—and hires in any country where it has a legal entity. The role leads high-impact incident response in a complex cloud environment, coordinating with Detection, Security Engineering, Product Security, Legal, Crisis Communications, Support, and senior leadership, and directly manages a 5-8 person US-based team. Responsibilities include improving the incident response program through playbooks, metrics, exercises, post-incident reviews, and better tooling, while driving adoption of investigative AI tools and automation to speed triage and maintain consistency without compromising security. Requirements include proven leadership of multi-stakeholder security incidents in SaaS/cloud/enterprise settings, strong executive communication, experience with metrics-driven program design and tooling, hands-on investigation workflows, and experience deploying investigative AI in security operations, plus comfort with regulated environments. The team culture emphasizes calm execution, blameless review, continuous learning, and cross-region trust-building, presenting a rare opportunity to shape major incidents, mature security operations, and advance AI-enabled security at scale.

Atlassian offers flexible work locations and global hiring, and in this role you’ll lead high-impact incident response in a complex cloud environment, coordinating across functions and directly managing a 5-8 person team in the US. You’ll improve the incident response program through playbooks, metrics, exercises, post-incident reviews, and tooling, and drive the adoption of investigative AI tools and automation to speed triage, surface signals, reduce toil, and preserve judgment. The role requires supporting regulated and high-trust environments with formal incident handling and reporting, and on day one you’ll bring incident leadership, operational maturity, people leadership, executive communication, and experience leading multi-stakeholder SaaS/cloud/enterprise incidents, plus familiarity with detection, log analysis, and cross-region coordination. What will set you apart includes prior incident commander experience for high-severity cyber incidents, work in regulated/government contexts, building follow-the-sun incident response, and implementing AI-assisted workflows and metrics-driven program investments, including external representation. The team culture emphasizes calm execution, clear communication, blameless reviews, continuous learning, collaboration, and accountability across regions; this role is a rare opportunity to shape Atlassian’s major incidents, mature security operations, and responsibly advance investigative AI to improve customer outcomes.

Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country where it has a legal entity, emphasizing work-life balance and prioritizing family and personal goals. The role leads high-impact incident response in a complex cloud environment, coordinating across Detection, Security Engineering, Product Security, Legal, Crisis Communications, Support, and senior leadership, and directly managing a US-based team of 5-8 to handle investigation, containment, recovery, and post-incident follow-through. You’ll coach incident responders and senior practitioners, raise the quality of investigations and executive communication, and improve the incident response system through playbooks, metrics, exercises, post-incident reviews, and better tooling, including adopting investigative AI tools and automation to reduce toil and speed triage. The role requires experience leading multi-stakeholder security incidents in SaaS/cloud/enterprise settings, strong executive communication, and hands-on familiarity with detection/response tooling, log analysis, and cross-region coordination; incident commander experience and work in regulated environments are a plus, along with the ability to connect incidents to broader telemetry and operating models with calm decision-making. The team culture values calm execution, clear communication, collaboration, blameless reviews, measurable improvement, psychological safety, and accountability, and the role offers a rare opportunity to shape Atlassian’s major incident response, mature capabilities, and responsibly advance investigative AI for security at scale with senior leaders and better customer outcomes.

Atlassian offers flexible work locations and can hire globally where it has a legal entity, and the role involves leading high-impact incident response in a complex cloud environment. You’ll lead or coordinate complex security incidents, manage a 5-8 person team in the US, and partner with multiple departments to drive investigation, containment, recovery, and follow-through while improving the incident response system with playbooks, metrics, exercises, and tooling. A key part of the job is adopting investigative AI tools and automation to speed triage, surface signals, reduce toil, and maintain judgment and security rigor, including work in regulated environments requiring formal incident handling and procedures. The ideal candidate brings proven incident leadership across SaaS/cloud/enterprise, strong executive communication, experience building metrics-driven response programs, hands-on familiarity with detection/response tooling and AI-enabled workflows, and the ability to connect incidents to broader improvements with calm decision-making. The team values calm execution, blameless reviews, continuous learning, and collaboration; the role offers a rare chance to shape Atlassian’s security operations, influence incident response at scale, and build durable systems and better outcomes for customers with AI-assisted investigation capabilities.

- Atlassian supports flexible work locations (office, remote, or hybrid) and hires in any country where we have a legal entity. - In this role you’ll lead high-impact incident response in a complex cloud environment, coordinate multi-team security incidents, directly manage a 5–8 person US team, and drive investigation, containment, recovery, and post-incident actions. - You’ll partner with Detection, Security Engineering, Product Security, Legal, Crisis Communications, Support, and senior leadership to drive investigations, coordinate responses, coach incident responders, and advance tooling and playbooks, including adopting investigative AI and automation to reduce toil and speed triage. - You should have experience leading complex, multi-stakeholder incidents in SaaS/cloud/enterprise environments, strong executive communication, and a track record of improving incident response via metrics, retrospectives, process design, readiness exercises, and hands-on tooling knowledge, with comfort coordinating across globally distributed teams. - The team culture emphasizes calm execution, blameless reviews, continuous learning, psychological safety, and measurable improvement, and this role offers a rare opportunity to shape Atlassian’s major-incident response, mature security operations, and responsibly scale investigative AI.

Atlassian offers flexible work options—office, remote, or hybrid—and hires in any country where it has a legal entity, to support employees’ family and personal priorities. In this role, you will be an expert product seller in ITSM and ESM, guiding sales strategies and Jira Service Management’s positioning within the Atlassian platform. You will own end-to-end JSM sales motions, leading the full sales cycle from prospecting to close, and collaborate to develop territory and account strategies that drive net-new revenue and expansion in Enterprise accounts. Your responsibilities include customer engagement and value selling with ROI-driven hypotheses tied to measurable outcomes, leading competitive campaigns and cloud migrations, and partnering with Solution Engineers, Customer Success, Marketing, and the Partner Ecosystem. You will forecast and manage pipeline using MEDDPICC (or a similar value-based methodology) and act as the voice of the customer to influence Atlassian’s JSM product roadmap and go-to-market strategy.

Atlassian offers flexible work options and hires globally in any country where it has a legal entity. The role centers on Expert Product Selling, acting as a knowledge leader in ITSM and ESM trends to inform sales strategies and the positioning of Jira Service Management within Atlassian's platform. You will own end-to-end JSM sales motions, leading the full sales cycle from prospecting and discovery through solution design, business case, negotiations, and close in your territory. Responsibilities include sales strategy development with AEs, AMs, and SDRs to drive net new revenue and expansion; customer engagement and value selling with ROI cases tied to outcomes; and leading competitive campaigns and cloud migrations from Data Center to Cloud. The role also requires cross-functional collaboration with Solution Engineers, Customer Success, Marketing, and Partners; forecasting and pipeline management using MEDDPICC; and providing a field feedback loop to shape JSM roadmap and go-to-market strategy.

At Atlassian, you can work in an office, from home, or in a hybrid setup, and the company hires in any country where it has a legal entity. In this role, you’ll act as a knowledge leader in ITSM and ESM trends to inform sales strategies and the positioning of Jira Service Management within the Atlassian platform. You’ll own end-to-end JSM sales motions, leading the full sales cycle from prospecting and discovery through solution design, business case, negotiations, and close. You’ll collaborate with Account Executives, Account Managers, and Sales Development to develop territory and account strategies that drive net new revenue and expansion, while engaging customers to understand their drivers and transformation priorities and building ROI cases tied to measurable outcomes. You’ll lead competitive campaigns and cloud migrations, work cross-functionally with Solution Engineers, Customer Success, Marketing, and Partners, and manage forecasting using MEDDPICC, while also acting as the voice of the customer to influence Atlassian’s JSM roadmap and go-to-market strategy.

Atlassians can work from an office, home, or a hybrid arrangement, giving them greater control over family, personal goals, and other priorities. Atlassian hires people in any country where it has a legal entity. In this role, you’ll be a knowledge leader in ITSM and ESM trends to inform sales strategies and the positioning of Jira Service Management within Atlassian. You’ll own end-to-end JSM sales motions, develop territory and account strategies, engage customers with value-based ROI, lead competitive campaigns and cloud migrations, and collaborate cross-functionally with Solution Engineers, Customer Success, Marketing, and partners. You’ll forecast and manage pipeline using MEDDPICC (or a similar value-based method) and serve as the voice of the customer to feed product and go-to-market improvements.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where it has a legal entity. The Value Management Office (VMO) exists to align all interactions with customers’ strategic needs, and a Value Advisor will develop content and assets to scale value management, shape strategic value engagements, and act as a thought leader and trusted advisor to executives. The role emphasizes engaging senior customer executives, building influential relationships, delivering tailored value solutions, and applying strong financial acumen and advanced value articulation to craft compelling business cases that drive customer success. It also requires critical thinking and solution innovation, building a holistic value framework that links organization structure, people, process, and technology, plus executive storytelling and cross-functional collaboration to scale value management and drive innovation. The position involves developing the VMO practice both inward and outward, partnering across many Atlassian functions, sharing knowledge and mentoring others, traveling up to 15–20% for customer-facing meetings as demand grows.

Atlassian supports flexible work locations (office, home, or hybrid) and hires in any country where it has a legal entity, giving Atlassians more control over family and personal priorities. The role is Senior Principal Product Manager for Atlassian Government Cloud — Restricted Environments, owning the vision, strategy, and delivery of cloud offerings for the U.S. Intelligence Community, DoD, and mission partners in IL6+/TS//SCI environments. It is a zero-to-one product leadership position to translate national security mission needs into a roadmap and to drive execution across engineering, security, compliance, legal, and go-to-market teams, while mentoring others. Key responsibilities include coordinating with flagship customers, designing for disconnected and air-gapped deployments, defining operating models (Atlassian-operated, partner-operated, and customer-operated), and shaping pricing and commercial strategy. Requirements include active TS//SCI clearance, 8+ years of product management delivering cloud/SaaS to the IC/DoD, experience with IL5/IL6/Top Secret environments and accreditation processes, knowledge of mission workflows in defense settings, collaboration across cross-functional teams, familiarity with U.S. federal procurement, and U.S. citizenship.

Atlassian supports flexible work options (office, home, or a mix) and hires in any country where it has a legal entity. The Guard product team builds Atlassian’s enterprise control plane, governing identity, permissions, policy decisions, configuration, actions, and data from inside Atlassian, which external SIEM or governance tools cannot replicate. The team organizes around five pillars—Identity & access foundations, Roles & permissions, Policy platform, AI & agent governance, and Governance experience—to deliver enterprise-ready, continuous governance. The “Why now” emphasizes scaling agent usage, enterprise migration relying on identity and policy foundations, and a Premium upsell tied to governance. The role is a senior, cross-cutting Principal PM who will own evolving scope across identity, policy, admin, and AI governance, driving strategy for foundational primitives, partnering with multiple engineering teams, shaping platform tradeoffs, and delivering wedge-driven, end-to-end scenarios for enterprise customers.

Atlassian offers flexible work locations—office, home, or hybrid—with a preference for the San Francisco Bay Area or US West Coast, but hires are possible in any country where the company has a legal entity. As a Lead Design Technologist, you lead projects that affect multiple departments and deliver high-quality, scalable design technology solutions that empower all product builders and drive innovation in prototyping, motion, and AI-led design workflows. You’ll join the Design Technology team within Core Design, reporting to the Senior Manager, building foundational tools, components, and AI-native workflows, and collaborating with product, engineering, and accessibility experts to create scalable, inclusive design solutions at enterprise scale. Responsibilities include delivering across multiple workstreams, championing rapid prototyping, user testing, and cross-functional collaboration, mentoring less experienced designers and technologists, and identifying opportunities to enhance workflows through custom tooling and automation, while solving complex design-tech issues and leveraging AI/LLMs. The role requires advanced skills in JS frameworks, prototyping, and motion design, and involves co-creating sense-making artifacts and driving adoption of best practices and continuous improvement.

Atlassian offers flexible work options (office, remote, or hybrid) with a preference for the San Francisco Bay Area or US West Coast, but they hire in any country where they have a legal entity. The Lead Design Technologist leads projects across multiple departments, delivering high-quality, scalable design technology solutions that empower product builders and drive innovation in prototyping, motion, and AI-led design workflows. They join the Design Technology team within Core Design, reporting to the Senior Manager, and work with a multidisciplinary group building foundational tools, components, and AI-native workflows that power the user experience across all Atlassian apps. Responsibilities include delivering solutions across domains, championing rapid prototyping, user testing, cross-functional collaboration, mentoring others, and enhancing design workflows through custom tooling, automation, and AI/LLMs, with advanced skills in JS frameworks, prototyping, and motion design. They will lead co-creation of sense-making artifacts, drive adoption of design technology best practices, and contribute to continuous improvement and enterprise-scale, inclusive design solutions in collaboration with product, engineering, and accessibility experts.

Atlassian offers flexible work options (office, home, or hybrid) with a preference for the San Francisco Bay Area or US West Coast, but hires in any country where they have a legal entity. The Lead Design Technologist leads projects that impact multiple departments, delivering scalable design technology solutions that enable all product builders and support PMs, engineers, and designers while driving prototyping, motion, and AI-led design workflows. They join the Design Technology team within Core Design—a multidisciplinary group building foundational tools, components, and AI-native workflows that power Atlassian’s user experience—working with product, engineering, and accessibility experts to create scalable, inclusive design solutions. Responsibilities include delivering high-quality solutions across multiple workstreams, championing rapid prototyping and cross-functional collaboration, mentoring less experienced designers and technologists, identifying opportunities to enhance workflows through custom tooling and automation, and solving complex design technology issues by optimizing processes and leveraging AI/LLMs. The role requires advanced skills in JS frameworks, prototyping, and motion design, plus leading the co-creation of sense-making artifacts to communicate design concepts and driving adoption of best practices in design technology and continuous improvement.

GitLab is an intelligent DevSecOps orchestration platform that boosts developer productivity, efficiency, security, and digital transformation, trusted by millions and many Fortune 100 companies, with a culture that integrates AI into daily work. The Manager, Customer Success role leads a North America-based team of Customer Success Managers and Architects to drive adoption, account health, outcomes, and advocacy, reporting to the Director of Customer Success. Responsibilities include coaching and developing the team, setting goals and priorities, managing staffing, building senior-level customer relationships, cross-functional collaboration, handling escalations, and improving processes and OKRs. Candidates should have experience leading customer-facing teams in software/tech, with knowledge of SDLC, agile/DevOps, cloud/container tech, app security concepts like SAST/DAST, and the ability to lead distributed teams and travel occasionally. GitLab offers flexible PTO, equity, growth funds, parental leave, and inclusivity-focused policies; they welcome applicants with varying levels of experience and emphasize equal opportunity, with recruitment privacy policy in place.

GitLab is an AI-enabled DevSecOps platform that helps organizations boost developer productivity, improve efficiency, reduce security risk, and accelerate digital transformation, with 50M+ registered users and many Fortune 100 customers, while embedding AI as a core productivity multiplier and valuing every voice. As Scale Ecosystem Sales Manager - AMER, you will drive growth by turning GitLab’s partner ecosystem into a scalable source of new customers, focusing on partner-sourced Scale pipeline, repeatable campaigns, account mapping, and whitespace discovery to surface new logo opportunities. You’ll collaborate with Scale Account Executives, Field Marketing, regional sales leaders, and partners—including distributors, longtail resellers, and hyperscalers like AWS and Google Cloud—to integrate partners into territory planning and demand generation, and you’ll own partner enablement, event-driven strategies, and 1:many campaigns via partner portals. Required experience includes B2B sales development or partner-driven pipeline generation, familiarity with partner ecosystems and hyperscalers, the ability to design scalable demand-generation campaigns, and proficiency with Salesforce and modern sales/marketing tools, plus strong analytics and communication skills and willingness to travel; you should be open to learning GitLab tools. The Ecosystem Sales team aims to expand partner-sourced impact and measurable demand generation at scale, and GitLab offers benefits such as flexible PTO, equity, a Growth and Development Fund, parental leave, and remote-friendly policies, with a commitment to equal opportunity and an inclusive recruitment process.

Figma is hiring a Product Designer for its Design Systems (Figma Pattern Library) team to build and evolve shared patterns across its expanding product suite, ensuring a cohesive and accessible experience regardless of the product, with roles available in US hubs or remote in the United States. You will contribute to cross‑product strategy, define a clear vision for shared design patterns, collaborate with product management, engineering, and other design teams, and create, iterate, and refine components, flows, prototypes, and high‑fidelity visuals while driving adoption. Requirements include 5+ years as a Design Systems designer, ability to work independently and collaboratively, experience delivering simple, scalable solutions across multiple products, managing complex cross‑team projects, and proficiency in building concepts in code to communicate design decisions effectively. Nice‑to‑have includes a passion for inclusive, user‑friendly designs and experience mentoring junior designers. The compensation package includes an annual base salary range of $164,000–$294,000 USD, equity, and a comprehensive benefits package, along with equal‑opportunity commitments, accommodations for applicants with disabilities, and policies on camera use during interviews, in‑person onboarding, and Candidate Privacy Notice processing.

Figma is hiring a Product Designer for its Design Systems (Figma Pattern Library) team to build and evolve shared patterns and components across its growing product suite, ensuring a cohesive and accessible experience. The role involves contributing to cross-product design system strategy, defining a vision for shared patterns, collaborating with product management and engineering to ensure consistent component implementation, and driving adoption across the organization. Requirements include 5+ years in design systems, ability to work independently and collaboratively, experience delivering scalable solutions across multiple products, and proficiency in communicating design decisions with production-quality concepts; bonus for inclusive design and mentoring. It's a full-time role, remote in the United States or from a US hub, with an annual base salary range of $164,000–$294,000 plus equity and a comprehensive benefits package. Figma is an equal opportunity employer offering accommodations for applicants with disabilities, and notes interview practices (camera-on during video interviews and in-person onboarding) and privacy considerations.

Figma is growing its team to make design accessible and enable teams to move from brainstorming to prototyping, translating designs into code, and iterating with AI, all while collaborating in real time from anywhere. They’re seeking a senior Design Manager to lead internal Design Systems and Design Infrastructure, serving as the steward of foundations, tokens and variables, component libraries, tooling, governance, and shared infrastructure that underpins how Figma designs and builds itself. The role involves leading designers across multiple workstreams, setting a transformation-driven vision and quality bar, partnering with Design, Product, and Engineering to turn foundations into coherent product-wide experiences, and evolving the operating model, governance, and adoption practices. Requirements include 4+ years of design management with multi-workstream leadership, technical fluency in design foundations, tokens, variables, component libraries, internal tooling, and AI-enabled workflows, plus experience scaling internal design systems and linking design to code; preferred items include token pipelines, automation, and large-scale migrations. Figma offers equity and a competitive benefits package, with an annual base salary range of $204,000–$348,000 USD, emphasis on diversity and accommodations for disabilities, and notes about interview logistics like cameras on during video interviews and in-person onboarding.

Figma is hiring a Design Manager to lead internal Design Systems and Design Infrastructure, acting as the steward of the foundations, tokens and variables, component libraries, tooling, governance, and shared infrastructure that enable quality and coherence at scale across all Figma products. This senior leadership role will guide designers across multiple workstreams, partnering with Design, Product, and Engineering to translate strong foundations into faster, higher-quality product delivery and broader adoption, shaping the experience of millions of users. You’ll set an ambitious vision for the internal design system, evolve the operating model and governance, drive adoption, and hire, coach, and develop a high-performing team while representing Design Systems in broader organizational decisions. Required qualifications include 4+ years of design management with multi-workstream leadership and a proven track record hiring and developing designers, deep technical fluency in design foundations, tokens and variables, component libraries, internal tooling, and design-to-code workflows, and experience scaling internal design systems and driving meaningful adoption; bonus points for token pipelines, automation tooling, platform services, and large-scale migrations. The role is full-time in the US (remote or from a US hub) with a base salary range of $204,000–$348,000 plus equity and comprehensive benefits; Figma is an equal opportunity employer offering accommodations, candidates must keep cameras on for video interviews, onboarding is in person, and a Candidate Privacy Notice applies.

Figma is seeking a Brand Designer to establish a clear visual direction for product storytelling and translate complex product strategy into compelling stories for major launches. The role involves partnering with product marketing, strategists, copywriters, designers, product designers, and motion designers to create storyboards, styleframes, and visual directions that carry the launch narrative across launches and key product moments, and to push new visual formats beyond the existing playbook. A strong candidate will have a portfolio showing finished execution across mediums (including styleframes and storyboards), the ability to distill a business or strategy brief into a single compelling idea, and collaboration experience with motion designers and product teams, plus proficiency in Figma (After Effects a plus). Additional pluses include basic animations or motion tests, experience on product launch films or explainers, and a genuine alignment with Figma's values, with comfort setting visual direction and working autonomously when needed. Figma offers equity, a salary range of $127,000–$269,000, and a comprehensive benefits package, with equal opportunity hiring and accommodations for applicants with disabilities; all compensation and benefits are subject to plan terms and may be modified.

Figma is growing its team and seeking a Brand Designer to establish a clear visual direction for product storytelling and drive it through execution. The role involves turning product strategy, market context, and feature complexity into storyboards and styleframes, partnering with copywriters, motion designers, strategists, and producers to create narrative-driven assets for launches and key moments. The ideal candidate has a portfolio showing strong visual point-of-view across mediums, can distill a business or strategy brief into a single compelling idea, and has experience collaborating with motion designers, production teams, product marketing, and product design, with proficiency in Figma (After Effects a plus). Nice-to-have skills include basic animations or motion tests, experience with product launch films or explainers, and a genuine alignment with Figma's values, with a willingness to grow and apply even if past experience isn't a perfect match. This full-time role in the US (remote possible) offers a base salary range of $127,000–$269,000, equity, and comprehensive benefits, and Figma affirms equal opportunity and accommodations and notes privacy considerations during the hiring process and onboarding.

At Atlassian, you can work in an office, from home, or a hybrid, and the company hires people in any country where it has a legal entity. As a Principal Machine Learning Systems Engineer on the Search Platform, you set the technical direction for search infrastructure powering Rovo, Jira, Confluence, and Atlassian’s AI platform. You lead cross-team initiatives by shaping a multi-year roadmap for search serving, vector infrastructure, and agentic retrieval, earning alignment through technical credibility and clear, trade-off reasoning. You drive initiatives without formal authority, influencing peers and stakeholders by framing problems, co-authoring shared strategies, and convening forums where merit-based ideas prevail across the Search Platform, ML Platform, AI Gateway, and Rovo teams. You own the agentic retrieval architecture and scalable retrieval systems, push for platform scalability and operational excellence with FinOps-oriented cost discipline, and elevate engineering craft and mentorship to grow engineers toward principal-level impact.

Atlassian offers flexible work options—office, home, or a hybrid—and hires in any country where it has a legal entity. As a Principal Machine Learning Systems Engineer on the Search Platform, you set the long-term technical direction for search infrastructure powering Rovo, Jira, Confluence, and the Atlassian AI platform, influencing across teams without relying on positional authority. You define multi-year roadmaps for search serving, vector infrastructure, and agentic retrieval, identify architectural inflection points such as semantic search and retrieval-for-agents, and build consensus through technical credibility and clear tradeoffs. You lead without authority by driving cross-team initiatives, framing problems, co-authoring shared strategies, and creating forums where the best ideas win on merit across the Search Platform, ML Platform, AI Gateway, and Rovo product teams. You own the agentic retrieval architecture, ensure scalable retrieval systems, drive FinOps-oriented cost savings without sacrificing SLOs, and raise the technical bar through engineering craft and mentorship toward principal-level impact.

Atlassian lets employees work from office, home, or a mix, and hires in any country where it has a legal entity. As a Principal Machine Learning Systems Engineer on the Search Platform, you set the multi-year technical roadmap for search serving, vector infrastructure, and agentic retrieval, influencing across teams and senior leadership. You lead without authority by aligning peers and stakeholders, framing problems, co-authoring strategies, and running forums to ensure cross-functional programs stay on track. You own the agentic search and retrieval architecture, including personalized indexes, multi-step retrieval pipelines, and scalable RAG infrastructure for AI workflows, anticipating stress points before blockers arise. You also establish scalability and operational excellence standards, drive FinOps-driven cost savings while maintaining SLOs, and mentor engineers toward principal-level impact.

Atlassian offers flexible work options (office, home, or hybrid) and hires in any country where they have a legal entity to support employees’ family and personal goals. The Principal Machine Learning Systems Engineer on the Search Platform sets the technical direction for search infrastructure powering Rovo, Jira, Confluence, and the broader Atlassian AI platform, influencing across teams without relying on positional authority. They define multi-year roadmaps for search serving, vector infrastructure, and agentic retrieval, identifying architectural inflection points like semantic search and retrieval-for-agents and building consensus through technical credibility and clear tradeoffs. They lead without authority to drive high-impact cross-team initiatives, framing problems, co-authoring shared strategies, and running forums where best ideas win on merit across the Search Platform, ML Platform, AI Gateway, and Rovo product teams. They own the agentic retrieval architecture, anticipate stress from use cases, set platform scalability and FinOps-oriented decisions (such as vector cluster sizing and embedding caching) for cost savings without sacrificing SLOs, and mentor engineers toward principal-level impact.

Atlassian’s mission is to unleash the potential of every team through open work, and as a CSM for DX you will partner with customers to drive engineering transformation using our platform, managing a segment through implementation, rollout, and eventual renewal. You’ll focus on customer success by ensuring product utilization, business alignment, and high-value use cases, and the role requires you to work 4 days per week onsite at the Salt Lake City office during DX’s integration into Atlassian. You’ll join a collaborative team of CSMs reporting to the Manager of SMB Customer Success, with a culture that emphasizes collective influence over important company decisions and building a generational business. The position emphasizes proactive, strategic work over firefighting, requiring you to become a product expert, own the full customer lifecycle, and create and track a customer success plan, including renewals and expansions. You will identify renewal challenges, position DX as a strategic driver in customers’ goals, conduct executive discussions, uncover expansion opportunities, collaborate across functions, and relentlessly track key metrics to measure success and drive improvements.

GitLab is an intelligent DevSecOps orchestration platform with a culture that embraces AI, values inclusion, and aims to accelerate digital transformation for its wide base of users. The Senior Director, Internal Audit reports to the VP of Internal Audit and will turn audit methodology into practical, risk-based work that supports strategic, business, and compliance objectives, including SOX compliance. You’ll plan and lead risk-based operational audits, coach a distributed team, facilitate enterprise risk management activities, oversee SOX testing, maintain a QA program, and report findings to the Audit Committee and senior management. The role requires extensive internal audit and risk management experience, the ability to manage a significant portfolio, strong stakeholder communication, and proficiency with data/analytical tools and GitLab, with credentials such as CIA, CISA, CA, CPA, or MBA valued. The position is remote (worldwide with US salary range $203,200–$345,600) and offers benefits like flexible PTO, equity, and development funds, with GitLab as an equal-opportunity employer that welcomes applicants from diverse backgrounds and notes location-based eligibility.

Figma is growing its team and hiring an Executive Recruiter to shape the next generation of senior leadership (Director, VP, and C-suite) in a highly strategic, autonomous role. You’ll own full-cycle executive searches end-to-end, partner with senior leaders on search strategy and org design, lead talent mapping and market research, and manage offer strategy and negotiation to deliver a high-touch candidate experience. Requirements include 8+ years of full-cycle recruiting with at least 2 years in executive hiring, experience hiring both technical and non-technical leaders, a proven track record of closing senior leadership hires, and strong ability to influence senior stakeholders; experience in product-driven or design-led tech companies is a plus. Figma offers equity, a base salary range of $140,000–$210,000, comprehensive benefits, and a commitment to diversity and accommodations, with details on leave, wellness, and equal opportunity; candidates should note that video interviews require cameras on and onboarding is in person. The role can be held from a US hub or remotely in the United States, and Figma encourages applicants even if their background isn’t a perfect match, while pay transparency and plan terms apply.

Figma is expanding its team and hiring an Executive Recruiter to shape the next generation of senior leadership, partnering with senior leaders to fill Director, VP, and C-suite roles across the business. In this highly strategic, full-cycle role, you’ll own intake and role scoping, pipeline generation, candidate assessment, offer negotiation, and close, while leading talent mapping and market research to understand the executive landscape. Requirements include 8+ years of full-cycle recruiting with at least 2 years in executive hiring, experience sourcing both technical and non-technical leadership, a demonstrated ability to own searches end-to-end, and strong partnerships with senior stakeholders (product-driven/design-led tech experience is a plus). The role offers a base salary range of $140,000–$210,000 per year, equity, and a comprehensive benefits package (health, dental, vision, retirement, parental leave, mental health, PTO, and more), with options to work from a US hub or remotely in the United States. Figma is an equal opportunity employer that provides accommodations for applicants with disabilities, requires cameras on during video interviews with in-person onboarding, and processes candidate data in accordance with the Candidate Privacy Notice.

Atlassian offers flexible work options—office, remote, or hybrid—and can hire people in any country where it has a legal entity, giving employees more control over family, personal goals, and priorities. The Atlassian Onboarding Team serves as trusted advisors to the company’s largest and most strategic customers, helping them maximize value in the first 60-90 days, and Atlassian is seeking a Senior Manager to lead the global Onboarding Success Managers for the Teamwork Collection. In this role, you will lead a team to drive early customer outcomes through targeted engagements such as change management planning, success planning, and technical guidance, while scaling onboarding programs and refining processes to deliver exceptional experiences. The onboarding managers support enterprise customers in the cloud, building executive relationships and guiding journeys through onboarding, adoption, and value realization, using predictive signals and standardized frameworks to identify milestones, opportunities, and risks. Responsibilities also include delivering value at scale through low-touch outreach and Success-AI, maintaining product and industry expertise, mitigating churn risk in collaboration with internal teams, championing customer advocacy, and sustaining operational excellence via Gainsight and engagement frameworks.

Atlassian offers flexible work options (office, home, or a mix) and hires globally in countries where they have a legal entity. The Principal, Customer Success Portfolio Design & Transformation will design and build the enterprise Customer Success portfolio, creating frameworks for engaging customer segments and driving adoption across success planning, onboarding, value realization, and product adoption. They will design and roll out a go-to-market approach aligned with customer milestones and business goals, ensuring measurable outcomes and working cross-functionally to deliver consistent, high-impact experiences at every stage of the enterprise journey. The role sits at the intersection of strategy and structural design, partnering with the Global Head of CSMs and other leaders to transform the CSM portfolio, shift to solution selling, and optimize workflows using data-backed practices, including incorporating CMS activities into LOS design for digital and self-service. They will drive the CSM GTM motion, identify adoption levers to increase product adoption and retention, apply enterprise adoption theories, create a scalable launch framework with Product and Solution Factory teams, define moments that matter and a value framework tied to outcomes, and build a scalable enablement program with assets and partnerships with Customer Education and self-service teams.

GitLab is an intelligent DevSecOps platform trusted by over 50 million users and many Fortune 100 companies, with AI as a core productivity multiplier and a values-driven, high-performance, remote-friendly culture. The role is a New Business Account Executive in a greenfield territory, responsible for net-new logo acquisition, building pipelines, and managing the full sales cycle from outreach to close, in collaboration with SDRs, Solutions Architecture, Marketing, and Customer Success. Key responsibilities include sustaining pipeline through multi-channel prospecting, running discovery to quantify business pain, navigating multi-stakeholder C-level cycles, executing strategic territory plans, orchestrating technical evaluations and post-sale handoffs, and applying MEDDPICC and Command of the Message with Salesforce. Requirements include B2B SaaS experience with net-new acquisition, proven ability to build territories from scratch, familiarity with consumption-based models, strong discovery and consultative selling to executives, and proficiency with modern sales tools and multi-opportunity management. The New Business team operates like a startup within GitLab, focusing on AI-powered DevSecOps adoption; the role is remote with a United States base salary range of $94,800–$142,200, incentive pay up to 100% of base, comprehensive benefits, and GitLab’s equal opportunity policies.

Lucid Software leads in visual collaboration and work acceleration with the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork in a respectful, inclusive hybrid culture. The company has earned Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide, with customers like Google, GE, and NBC Universal, and partners such as Google, Atlassian, and Microsoft. The Sales Team drives growth, with the Scaled Account Specialist leading strategic growth and management for SMB accounts through scalable, low-touch engagement within the Transactional Business Team. Responsibilities include managing a large SMB portfolio as the primary contact, overseeing renewals, expansions, downgrades and cancellations, maintaining Salesforce data, analyzing customer feedback, developing scalable playbooks, and collaborating cross-functionally to route leads and ensure a seamless experience. Requirements include a bachelor’s degree, 1–2 years of experience, strategic thinking, strong organization and communication skills, and a hybrid role in South Jordan, UT (two days per week, Tuesday and Thursday), with preferred qualifications in CRM experience and a curiosity to become a Lucid subject-matter expert; #LI-KC1.

Atlassian hires people in any country where it has a legal entity and offers remote or in-office work, with interviews and onboarding conducted virtually as part of being a distributed-first company. The role is a Senior Solution Architect for Strategy Collection within the Solution Architect organization of Sales and Success, focusing on Jira Align, Talent, Focus, and Rovo. You’ll lead high-impact, time-bound customer engagements that help enterprise customers connect strategy to execution, align people and investments to priorities, and operationalize executive visibility across their portfolio. You’ll guide customers through discovery, solution design, rollout planning, governance design, and value realization across Jira Align, Focus, Talent, and Rovo; this is not a people-manager role and leadership comes from domain expertise, customer architecture leadership, and playbook ownership. Atlassian Customer Success Architects are senior post-sales practitioners who partner with account teams, CSMs, Solution Architects, Services, Support, and Product to accelerate maturity, codify best practices, and translate field insight into better motions, enablement, and product feedback as senior individual contributors.

DX is a fast-growing SaaS company based in Salt Lake City that collects millions of data points to deliver insights on developer productivity and experience for customers like Pinterest, GitHub, BNY, and Xero. The company has scaled profitably, tripling ARR in recent years, and recently closed an acquisition by Atlassian to expand resources, accelerate growth and R&D, and increase impact for customers. The role is designated for hiring in EST and CST only. At DX, mastery and high performance are valued, with a focus on individual excellence and an understanding that while outcomes are externally influenced, employees should control what they can by doing their jobs at the highest level. Responsibilities include owning the full sales cycle, prospecting net-new logos and strategic expansion, running proofs of concepts and demos, forecasting pipeline accurately, guiding buyers through complex evaluations, leveraging feedback to inform product and GTM decisions, and working AMER and LATAM accounts, for candidates who are self-motivated, autonomous, adaptable, outcome-driven, and a clear, continuous learner.