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Zendesk is seeking a Commercial Account Executive to expand its Commercial SaaS customer base, leveraging AI-driven insights and innovative strategies to fuel growth. The role involves driving top-line revenue, prospecting with AI-powered analysis, nurturing relationships, leading complex sales cycles, and presenting data-backed ROI to secure deals and upsell opportunities. Requirements include a BA/BS or equivalent, at least 3 years in B2B SaaS sales or solution engineering with executive-level engagement experience, proficiency with AI and digital tools, and willingness to travel. The ideal candidate is customer-centric, data-driven, collaborative, a continuous learner and mentor, and strategically minded with execution focus, able to work cross-functionally with Solutions Engineers and AI specialists while staying ahead of AI trends. The US OTE ranges from $191,000 to $287,000 (50/50 base/commission) with potential bonuses, and Zendesk highlights hybrid work, equal opportunity employment, diversity and inclusion, AI screening, and accommodations for applicants with disabilities.

Zendesk is hiring a Sales Operations Lead for AI Product Specialists to own the end-to-end operating model, pipeline governance and forecasting, process harmonisation, and M&A integration, partnering with GTM Ops, RevOps, Finance, Data, and Engineering. The role requires mastery in CRM management, automation, analytics, process design, and senior stakeholder management, including leading cross-functional harmonisation initiatives and the operational integration of acquired businesses. You will own the operating model for the AI sales motion, define success metrics, design scalable workflows, and ensure consistent delivery of process, tooling, and reporting across the organisation. Candidates should have 5+ years of experience in Sales Operations or Revenue Operations within SaaS or AI environments, with demonstrable M&A integration experience, data governance, and strong SQL/Snowflake/automation skills, plus familiarity with AI product ecosystems and LLM tools. Compensation includes a US base salary of $118,000-$178,000 plus bonus/benefits, with a hybrid work arrangement; Zendesk emphasizes diversity and inclusion and provides accommodations, and notes that AI may be used in screening applications.

The Senior AI Product Specialist Sales Operations Analyst at Zendesk serves as the analytical and operational cornerstone, blending sales operations with advanced data manipulation to optimize AI product specialist workflows, ensure pipeline accuracy, and drive data-driven growth and product strategy. This high-impact individual contributor leads operational excellence for Zendesk’s AI Product Specialists by partnering with AI sales leadership and cross-functional teams (GTM Ops, RevOps, Finance, Data, Engineering) to align and optimize evolving operating frameworks. Key responsibilities include Sales & AI Product Operations enablement, data integrity across Salesforce and other platforms, automation and process optimization, and strategic analytics, forecasting, and compensation management, with strong cross-functional collaboration and governance. Essential qualifications feature 5+ years in combined Sales Ops and Product/AI Ops within SaaS or AI environments, a knack for data accuracy and process improvement, the ability to influence without direct authority, enthusiasm for AI, and autonomy, with Salesforce/CPQ proficiency and familiarity with AI ecosystems as a plus. The role offers a US base salary range of $94,000-$140,000 plus potential bonuses, a hybrid work arrangement, and Zendesk’s commitment to fairness, diversity, inclusion, and accommodations, including AI screening in accordance with policy.

Atlassian offers flexible work options (office, home, or a combination) and hires anywhere there is a legal entity. The DX Solutions Engineering Team is seeking a Solutions Architect to drive adoption and long-term growth of the DX product for Enterprise customers. The role serves as the post-sale technical authority, solving complex implementation challenges and ensuring customers realize maximum value from the solutions. Responsibilities include leading technical implementations with Customer Success, conducting architecture and strategy sessions, designing custom integrations, and performing consultative implementations to optimize deployment. It also entails acting as a trusted advisor on best practices for DX analytics, deployment methods, and cultural transformation, while gathering feedback to inform the product roadmap with Product and Engineering teams.

DX is a fast-growing SaaS company headquartered in Salt Lake City that helps engineering leaders build high-performing teams by leveraging millions of daily data points to deliver insights into developer productivity and experience, with customers such as Pinterest, GitHub, BNY, and Xero. The company has scaled profitably, tripling its annual recurring revenue in recent years, and recently closed an acquisition by Atlassian. By joining Atlassian, DX aims to expand resources, accelerate growth and R&D, and deliver greater impact to its customers. DX emphasizes individual mastery and high-level performance, acknowledging that outcomes are influenced by factors beyond control while rewarding those who perform at the top of their craft. The role focuses on prospecting outbound and inbound leads, building relationships with software engineering leaders, delivering an extraordinary experience, learning personalized outreach and social selling, and partnering with account executives and marketing; the culture promises career acceleration, ownership without micromanagement, faster skill and pay growth, and a measurable impact on a company's success.

Atlassian offers flexible work locations (office, home, or hybrid) and hires in any country with a legal entity, with virtual interviews and onboarding as part of its distributed-first approach. DX is a developer experience and developer intelligence platform acquired by Atlassian that helps engineering teams measure, understand, and improve productivity and satisfaction through qualitative and quantitative signals, dashboards, and scorecards. DX provides answers to questions about team productivity, AI investment, and ROI, supporting Atlassian's goal to be the essential system of record for how software teams work and enabling data-informed decisions on productivity and AI adoption. The company is seeking to hire someone in Salt Lake City, Utah, with an in-office requirement of three days per week, to join the DX team and work with a Principal Product Manager to grow the core DX product. The role is cross-functional, involving product feedback follow-up, owning requirements for data connectors and integrations, keeping documentation up to date, and collaborating with engineering, design, and customer-facing teams across the DX product.

At Atlassian, employees can choose where to work—office, home, or a mix—with virtual interviews and onboarding as part of a distributed-first approach, and hiring is possible in any country with a legal entity. DX is Atlassian's developer experience and intelligence platform that helps engineering teams measure and improve productivity using qualitative feedback and quantitative signals, surfacing bottlenecks and the impact of AI and tooling through dashboards and scorecards. DX aims to answer questions about team productivity, AI spending, and ROI, supporting Atlassian's strategy to become the essential system of record for how software teams work and enabling data-informed decisions for faster, higher-impact outcomes. The company is seeking a candidate in Salt Lake City, Utah with an in-office requirement of three days per week to join the DX team and help grow the core DX product, working closely with a Principal Product Manager; this role isn’t a traditional “you own X product” PM position. Responsibilities include product feedback follow-up, owning requirements for DX's data connectors and integrations, keeping documentation up to date, and collaborating cross-functionally with engineering, design, and customer-facing teams to drive improvements across the DX surface.

DX is a fast-growing SaaS company headquartered in Salt Lake City that helps engineering leaders build high-performing teams and collects data to reveal developer productivity insights for clients like Pinterest, GitHub, BNY, and Xero. The business has scaled profitably, tripling its annual recurring revenue in recent years, and was recently acquired by Atlassian, which will provide more resources, growth, and R&D to better serve customers. At DX, the core value is individual mastery—performing at the highest level and being well-rewarded, with the understanding that outcomes are influenced by external factors. The role involves prospecting both outbound and inbound leads, creating relationships and meetings with prospective businesses, delivering an exceptional experience to software engineering leaders, and collaborating with account executives and marketing while learning personalized outreach and social selling. Candidates should seek to challenge themselves, accelerate their career, own their work without micromanagement, level up skills and compensation, and make a measurable impact on the company’s success.