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Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego. The company promotes a diverse, inclusive culture and operates as a hybrid workplace with remote and office options. It has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving more than 100 million users worldwide including Fortune 500 clients like Google, GE, and NBC Universal, with partners like Google, Atlassian, and Microsoft. Lucidchart is currently seeking an associate event manager to support its global marketing events program, coordinating trade shows, regional and global customer events, and handling logistics, inventory, budgets, vendors, and cross-functional collaboration. Requirements include 2+ years of event experience, the ability to thrive in a fast-paced, detail-oriented environment, and a willingness to do whatever it takes to ensure event success, with a Bachelor’s Degree preferred.

Lucid Software is positioned as a leader in visual collaboration and work acceleration, recognized with awards like Forbes Cloud 100 and a Fortune Best Workplace in Technology, and supports a hybrid work model. The company emphasizes core values such as teamwork over ego, innovation, empowerment, initiative, ownership, passion, and excellence, while fostering a diverse, respectful, and inclusive environment. The User Experience Design Intern role involves collaborating with a team to research, concept, and define visual workflows and interactions, producing design-system–aligned mocks to help customers see, know, and do more. Responsibilities include applying a user-centered approach to an upcoming project, deeply understanding customer problems, ideating multiple solutions, creating interaction flows, advocating for users through research, supporting engineers and QA, and contributing to a culture that evangelizes design. Requirements cover knowledge of design and research methods, experience with graphic design principles and tools like Figma, strong communication, and availability starting May 2026; preferred qualifications include pursuing or recently completing a relevant degree, a portfolio link, and eligibility for December 2026 or later graduates, with the posting labeled #LI-NJ1.

Lucid Software leads in visual collaboration and work acceleration, helping teams turn ideas into reality, with awards such as Forbes Cloud 100 and Fortune Best Workplace in Technology. It operates a hybrid workplace and upholds core values including teamwork over ego, innovation, empowerment, initiative, ownership, and passion and excellence, while fostering a respectful and inclusive environment. The company seeks a User Experience Design Intern to collaborate with a team of empathetic thinkers on researching, concepting, and defining visual work experiences. The internship responsibilities include applying user-centered design to real roadmap projects, understanding customer problems, ideating solutions, producing interaction flows and mocks, conducting user research, collaborating with stakeholders, supporting engineers/QA, and evangelizing design across the company. Requirements include knowledge of design and research methods, experience with graphic design principles and Figma, strong communication, availability starting May 2026, and preferred qualifications include pursuing a related degree with graduation in December 2026 or later and a portfolio link; the program targets current undergraduates or graduates and is identified as #LI-NJ1.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and fostering a values-driven, inclusive hybrid workplace culture. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users worldwide including Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The role of Scaled Account Specialist on the Transactional Business Team focuses on strategic growth and lifecycle management for Small and Medium Business accounts, enabling scalable, low-touch engagement rather than individual deal selling. Responsibilities include overseeing a portfolio of SMB accounts, managing renewals and expansions in Salesforce, analyzing data, contributing to scalable playbooks, and collaborating across time zones to deliver a seamless customer experience. Requirements include a bachelor’s degree, 1-2 years of client-facing or analytical experience, strategic and organized thinking, strong ownership and communication skills, with a hybrid work model at the NoCo office two days per week; preferred qualifications include CRM experience and a curiosity-driven approach to solving problems.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with over 100 million users worldwide and clients such as Google, GE, and NBC Universal. The company anchors its culture in core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, while fostering a diverse, respectful, and inclusive environment. Lucid operates as a hybrid workplace, supporting remote work, office-based work, or a mix to fit role needs, with a dedicated SoJo office for in-person collaboration two days per week. The Sales Team roles include the Scaled Account Specialist and the Transactional Business Team, focusing on scalable, low-touch SMB account management to drive renewals, expansions, and revenue through cross-functional collaboration. Requirements for the role include a bachelor’s degree, 1-2 years of experience, strategic and organized thinking, strong ownership and communication skills, and hybrid work at SoJo on Tuesdays and Thursdays; preferred qualifications include CRM experience and a curiosity-driven, technically proficient mindset to become a Lucid subject matter expert.

Lucid Software is a leader in visual collaboration with awards such as Forbes Cloud 100 and Fortune Best Workplace in Technology, and offers a hybrid role at its South Jordan, UT office with two in-person days per week. The company’s values emphasize teamwork over ego, innovation, individual empowerment, initiative, ownership, and passion and excellence, while fostering a respectful and inclusive work environment. The Business Systems team serves as the technical bridge between lead generation and sales, and this role focuses on optimizing the Salesforce integration with Marketo and other GTM systems to ensure clean, reliable lead processing into Salesforce. Responsibilities include designing and implementing scalable, robust integration solutions, improving lead routing, managing data normalization across systems, and coordinating with stakeholders, especially Marketing Ops, to translate requirements into technical design. Required qualifications include 2-4 years of Salesforce administration experience in a SaaS GTM environment, strong communication and project-management skills, and a problem-solving, learning mindset; preferred qualifications include 1-2 years of Marketo/HubSpot-like experience, SQL/data analysis, cross-department coordination, and Salesforce certifications are a plus.

Lucid Software, a leader in visual collaboration with awards including Forbes Cloud 100 and Fortune Best Workplace in Technology, is hiring a junior Business Systems administrator for a hybrid Raleigh, NC role. The position focuses on optimizing the Marketo-to-Salesforce integration and other GTM connections, ensuring clean lead processing and a stable CRM sync. You will design scalable lead routing, manage third-party integrations, and align data normalization across systems to support marketing and sales objectives, while maintaining reliable data flow. You’ll work closely with stakeholders from requirements through implementation, translating marketing needs into Salesforce requirements and maintaining transparent project backlogs and timelines. Requirements include 2-4 years of Salesforce admin experience in a SaaS GTM environment, strong communication and project management skills, and preferred qualifications such as Marketo/Hubspot experience, SQL skills, cross-departmental solution building, and Salesforce certifications are a plus.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it operates as a hybrid workplace guided by core values of innovation, excellence, empowerment, initiative, ownership, and teamwork over ego in an inclusive culture. The company has received global recognitions (Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care) and serves over 100 million users worldwide, with customers like Google, GE, and NBC Universal, and partnerships with Google, Atlassian, and Microsoft. Lucid's Customer Success Team ensures customers derive maximum value, with Customer Success Managers acting as trusted advisors to a portfolio of strategic accounts, driving product adoption and change management to achieve outcomes aligned with customers' goals. The role requires a bachelor’s degree, 4+ years in CX or similar customer-facing roles, a technical background or strong technical aptitude, excellent organizational and communication skills, proficiency with CRM tools, the ability to work independently, and English fluency, and it is hybrid with in-office collaboration at the South Jordan office two days per week (Tuesday and Thursday). Preferred qualifications include empathy, strong task management across diverse responsibilities, the ability to thrive in a fast-paced SaaS environment, a solution-oriented mindset, and collaboration across cross-functional teams, with the posting labeled #LI-MK1.

Lucid Software is a leader in visual collaboration offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego, with a respectful, inclusive culture and a hybrid work model. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, serving over 100 million users globally including customers like Google, GE, and NBC Universal, and partnering with Google, Atlassian, and Microsoft. Lucid has an opening in Revenue Operations for a GTM Systems & Automation Manager to scale and optimize Marketing and Sales technologies to accelerate revenue with predictable performance. Responsibilities include designing scalable automation across the full funnel, ensuring end-to-end data synchronization and data quality, orchestrating data enrichment workflows with platforms like Clay, Workato, or Zapier, building automated engagement sequences, and maintaining dashboards to measure funnel performance and campaign impact, while evaluating and adopting new GTM tools and AI. Requirements include 5+ years designing automated GTM systems and cross-platform integrations (Marketo, Salesforce, Hubspot, etc.), outbound GTM experience, strong collaboration and communication, and the ability to thrive in a fast-paced environment; preferred qualifications include product-led experience and exposure to multiple GTM motions, with #LI-MK1.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality. The company upholds core values of innovation, excellence, empowerment, initiative and ownership, and teamwork, while fostering an inclusive, respectful culture in a hybrid work environment. Lucid has earned multiple global recognitions and serves over 100 million users worldwide, with customers including Google, GE, and NBC Universal, and partnerships with Google, Atlassian, and Microsoft. They are seeking a GTM Systems & Automation Manager in Revenue Operations to scale Marketing and Sales technologies, design scalable automation, ensure end-to-end data synchronization across the GTM stack, enable data enrichment workflows, create automated engagement sequences, build dashboards, and evaluate AI-enabled tools. Requirements include 5+ years designing automated GTM systems across marketing and sales tech, hands-on experience with platforms such as Marketo, Salesforce, HubSpot, Workato, Zapier, Clay, and related tools, strong collaboration and communication skills, and a preference for experience in product-led environments or multiple GTM motions.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative and ownership, and teamwork in a diverse, inclusive, hybrid workplace. The company has received recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves over 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Higher Education Account Executive role focuses on growing Lucidchart and Lucidspark across college and university accounts, engaging with multiple personas to create business value and working with Customer Success Managers to ensure renewals and expansion. Responsibilities include maintaining expert product knowledge, understanding the competitive landscape, outbound lead generation, closing new pipeline, forecasting, and sharing market insights with product and marketing teams, while creatively penetrating new markets. Requirements include 5+ years of software sales, experience selling to Higher Ed administration and enterprise student software, strong communication and multi-project management skills, and a hybrid work setup with two days per week in the South Jordan office; preferred qualifications include evangelist selling experience, familiarity with Salesforce and sales tools, and a BA/BS.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with core values of innovation, excellence, empowerment, initiative, ownership, and teamwork, and a commitment to diversity and inclusivity. It operates as a hybrid workplace and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, serving over 100 million users including Fortune 500 clients like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Higher Education Regional Sales Managers will drive strategic growth for Lucidchart and Lucidspark in college and university accounts across their territories, working with customers to demonstrate business value and collaborating with Customer Success Managers to ensure renewals and expansions. Key responsibilities include maintaining expert knowledge of product features, understanding the competitive landscape, outbound lead sourcing, pipeline generation and closing, managing forecasts, and providing market insights to product and marketing teams. Requirements include 5+ years of software sales experience (preferably in higher education), strong communication skills, experience selling enterprise student software, a hybrid work arrangement at the South Jordan office two days per week (Tue/Thu), and preferred qualifications like Salesforce, evangelist selling, and a BA/BS degree (#LI-DS1).

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus to help teams turn ideas into reality. The company upholds core values of innovation, excellence, empowerment, initiative, ownership, and teamwork, and fosters a respectful, inclusive culture in a hybrid workplace with flexible remote and office options. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users worldwide including Google, GE, and NBCUniversal, with partnerships with Google, Atlassian, and Microsoft. The Enterprise Expansion Account Executive, Acceleration role aims to drive strategic revenue growth across a curated portfolio of high-value enterprise accounts, deepen engagement, uncover new use cases, and develop long-term expansion roadmaps while collaborating with Customer Success, Sales Engineering, Marketing, and Product to deliver outcomes. Requirements include 5+ years of quota-carrying tech/SaaS sales experience, a track record of exceeding targets, experience selling to large enterprises and managing complex cross-functional sales cycles, and strong communication skills; preferred qualifications include proficiency with Salesforce or similar tools, strong SaaS/product knowledge, a technical background, and formal sales training.

Lucid Software is a leader in visual collaboration, recognized by Forbes Cloud 100 and Fortune Best Workplace in Technology, and is offering a QA Intern position from April to August 2026 with a hybrid setup: remote work plus in-person collaboration at the South Jordan, UT office on Tuesdays and Thursdays. The company emphasizes core values such as teamwork over ego, innovation, individual empowerment, initiative and ownership, as well as passion and excellence, and it strives to create a respectful and inclusive environment. As a QA Intern, you’ll join a scrum team, perform hands-on testing, work with Software Engineers, Product Managers, and UX Designers to ensure high-quality releases, and have support from the broader QA team while enjoying meaningful autonomy. Responsibilities include holistically advocating for quality, testing across use cases, using manual testing to mimic user interactions, collaborating on larger initiatives, maintaining the bug backlog, and attending meetings to align on priorities. Requirements include being organized, detail-oriented, curious and tenacious, user-focused empathy, collaboration, ownership, and 0–3 years of experience, with preferred qualifications such as experience with Jira/Confluence, web app testing, and developing test suites in a fast-paced environment.

Lucid Software positions itself as a leader in visual collaboration with core values including innovation, excellence, empowerment, initiative, ownership, and teamwork, while fostering a diverse, respectful, and inclusive culture. It operates as a hybrid workplace with remote or in-office options and has earned recognitions such as Forbes Cloud 100, Fortune Best Workplaces in Technology, and the PEOPLE Companies that Care list, serving customers like Google, GE, and NBC Universal, with partners including Google, Atlassian, and Microsoft. The SMB Expansion Account Executive role focuses on strategic growth for current Lucidchart and Lucidspark customers across assigned territories, handling prospecting, closing, renewals, expansion, and ongoing engagement. Responsibilities include closing business, building relationships within existing accounts, maintaining forecasts, demonstrating the Lucid Suite’s value, and collaborating cross-functionally to meet team SLAs and initiatives. Requirements include 1-3 years of SaaS/tech sales with at least 1 year closing, strong written and verbal communication, and a hybrid in-person role at the South Jordan, UT office two days per week (Tuesday and Thursday), with preferred qualifications such as Salesforce experience, CRM hygiene, software sales, and a BA/BS or equivalent.

Lucid Software positions itself as a leader in visual collaboration with core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, while promoting diversity and an inclusive culture. It operates as a hybrid workplace offering remote, in-office, or mixed arrangements, and has earned recognitions such as Forbes Cloud 100, Fortune Best Workplaces in Technology, and the PEOPLE Companies that Care list, serving customers like Google, GE, and NBC Universal with partners including Google, Atlassian, and Microsoft. The SMB Expansion Account Executive role drives strategic growth for current Lucidchart and Lucidspark customers across assigned territories, focusing on renewals, expansion, and ongoing engagement after qualification. Responsibilities include closing business, prospecting, building relationships with existing accounts, delivering excellent customer service, improving outbound prospecting and pipeline, reliable forecasting, and demonstrating the Lucid Suite’s value with a Teamwork Over Ego mindset. Requirements include 1–3 years in SaaS/tech sales with at least 1 year of closing, strong written and verbal communication, and a hybrid work arrangement at the Raleigh, NC office two days per week (Tuesday and Thursday); preferred qualifications include CRM experience (Salesforce), experience closing deals, relationship management, software sales, Salesforce hygiene, ability to manage many prospects, familiarity with tools like Salesloft, and a BA/BS.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, and teamwork, while fostering a respectful and inclusive culture. It operates as a hybrid workplace with flexible remote and in-office options to support work-life balance and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care. Lucid’s solutions are used by more than 100 million people worldwide, making it the most used visual collaboration platform by the Fortune 500, with customers like Google, GE, and NBC Universal and partnerships with Google, Atlassian, and Microsoft. The New Logo Account Executives role drives strategic growth for new and existing Lucidchart, Lucidspark, and Lucidscale customers across assigned territories, working with Customer Success Managers to ensure renewals, expansion, and ongoing engagement. Requirements include 3 years of SaaS/tech sales experience, strong communication, and a hybrid Raleigh, NC role with two in-office days (Tue and Thu); preferred qualifications include a BA/BS, experience with Salesforce and sales tools, ability to close high-level business, and maintaining Salesforce hygiene.

Lucid Software, a leader in visual collaboration, offers a hybrid Director of Global Payments role based in Salt Lake City with in-office days on Tuesday and Thursday, aligned to a culture that values teamwork, innovation, empowerment, initiative, ownership, and excellence. The director will drive strategic innovation and day-to-day management of Lucid's global payment ecosystem within a fast-moving Product-Led Growth model, aiming to maximize authorization rates, implement localized payment methods, and reduce involuntary churn. Key responsibilities include global payment optimization with localization, leading APM strategies, maintaining health of the payment funnel, mitigating churn with improved dunning and account updater tools, delivering a frictionless B2C self-serve checkout, supporting complex B2B/enterprise billing, managing fraud and risk, and owning vendor relationships. Requirements include 7+ years in Global Payments/FinTech with at least 3 years in leadership, proven B2C and B2B experience at scale, extensive localization and APM experience across regions, PLG experience, technical strategy for payment orchestration, regulatory knowledge (PCI-DSS, PSD3, SCA), and strong communication. The role also involves strategic evolution of the payment architecture, vendor negotiations and renewals, and coordinating with Finance, Sales, Marketing, and Product to ensure the ecosystem supports both PLG and enterprise contracts.

Lucid is a leader in visual collaboration with multiple awards and a hybrid Raleigh, NC office, guided by values such as teamwork, innovation, empowerment, initiative, ownership, and inclusion. The Director of Global Payments will lead strategic innovation and day-to-day execution of Lucid’s global payment ecosystem, operating within a high-velocity Product-Led Growth model to drive customer acquisition, expansion, and retention through payments. Responsibilities include global payment optimization with localization, implementing APMs to boost international conversions, managing authorization rates, reducing involuntary churn through dunning and retry strategies, ensuring a frictionless B2C self-serve checkout and robust B2B enterprise support, and overseeing fraud/risk management and vendor relationships. The role also entails evaluating current architecture and building a business case for future tooling, such as a dedicated payment orchestration layer, to increase global agility and redundancy. Requirements encompass 7+ years in global payments/fintech with at least 3+ years in leadership, proven B2C and B2B experience, deep localization/APM expertise, a Product-Led Growth mindset, technical strategy leadership, regulatory knowledge, experience scaling a freemium-to-paid SaaS, and strong cross-functional communication skills.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to over 100 million users and Fortune 500 customers like Google, GE, and NBC Universal. The company emphasizes core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, while fostering a respectful, inclusive culture in a hybrid work environment. It has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care. The role described is for a Solution Engineer on the SE team who will partner with sales to demo products, become a product expert, identify and solve operational inefficiencies, address security questions, and relay customer feedback to Product and Engineering. Requirements include 1-3 years of relevant experience, strong communication and relationship-building skills, a customer-success mindset, and preferred qualifications such as a STEM degree, SaaS or customer-facing experience, and familiarity with Agile methodologies and technical tools.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego. The company fosters a diverse, inclusive culture and operates as a hybrid workplace that supports work-life balance with remote, office, or mixed arrangements. Lucid has earned recognitions including Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and its solutions are used by over 100 million users worldwide with customers like Google, GE, and NBC Universal and partners such as Google, Atlassian, and Microsoft. It is seeking a talented lawyer reporting to the Head of Commercial to specialize in customer and vendor relationships within the SaaS sector, handling drafting, negotiation and advisory work on customer contracts and procurement. Responsibilities include structuring transactions, supporting global sales, managing vendor relationships and renewals, advising on risks and compliance, coordinating with data privacy and cross-functional teams, and developing scalable policies and training; requirements include a JD, bar admission, 7+ years in software/tech law, strong data privacy and security program experience, and proven skill in enterprise B2B SaaS negotiations, with preferred experience in Salesforce, Zendesk, Conga, Coupa and government/education clients, and leveling determined holistically.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with a culture centered on innovation, excellence, empowerment, initiative, and teamwork in an inclusive environment. It operates as a hybrid workplace that supports remote and in-office work to promote work-life balance. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Tech, and People’s Companies that Care, and serves more than 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Lucid is seeking a lawyer to join the Commercial team, reporting to the Head of Commercial, focusing on customer and vendor relationships in the SaaS technology industry and supporting sales teams. Responsibilities include drafting and negotiating SaaS and other agreements, managing procurement and vendor relationships, advising on risks and compliance, and scaling legal processes; requirements are JD and active U.S. bar, 7+ years of relevant experience in software or tech, strong data privacy and information security knowledge, and preferred qualifications include experience with Salesforce, Zendesk, Conga, Coupa, and government or EDU clients.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork in an inclusive culture. It operates as a hybrid workplace with remote or in-office options to support work-life balance, and has earned recognitions including Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users including Fortune 500 firms like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The company is seeking a smart, inquisitive, organized, and creative individual to join the Sales Engineering team to accelerate growth across Lucidchart, Lucidspark, and Lucidscale, acting as the technical point of contact throughout the sales cycle. Responsibilities include creating and delivering custom technical demos, becoming a respected product expert internally and a source of knowledge for customers, collaborating with sales to understand and communicate customer needs, and creatively solving problems to improve SE team operations. Requirements include pursuing an undergraduate degree in Engineering, Information Systems, Economics, or other STEM fields with strong academics; being passionate, technical, and proactive with excellent written and verbal communication; detail-oriented, organized, a team player, and capable of thriving in a fast-paced environment, with the role based in a hybrid South Jordan office two days per week (Tue and Thu); preferred qualifications include customer-facing experience, SaaS, coding or technical tools, and familiarity with Cloud Networking Architecture or Information Security.

Lucid Software is a leader in visual collaboration with awards, a hybrid workplace, and core values focused on teamwork, innovation, empowerment, initiative, ownership, and excellence, while valuing diversity and inclusivity. They are seeking a Regulatory & Product Counsel to join the legal department’s Compliance team as the main legal contact to advise on privacy and other compliance requirements across cross-functional teams (engineering, marketing, growth, and product). Responsibilities include managing and improving compliance programs, monitoring evolving laws and business operations, serving as the subject matter expert on global SaaS regulations (emphasizing GDPR/CCPA), AI compliance, and developing policies and resources, plus advising teams on privacy controls related to product development, vendors, and operations while promoting least privilege. Requirements are a JD from an ABA-accredited law school with a State Bar license, 3-5 years of relevant global regulatory experience in SaaS with a focus on data privacy, and the ability to translate legal risk for non-legal partners and operationalize compliance across functions. Preferred qualifications include a technical background in software product development and privacy controls, along with a demonstrated ability to learn quickly, manage multiple tasks, and work proactively with cross-functional teams.

Lucid Software is a leader in visual collaboration with core values including innovation, excellence, empowerment, initiative and ownership, and teamwork, and it maintains a diverse, inclusive culture in a hybrid workplace. It has earned recognitions such as Fortune Best Workplace in Technology, 2022 Glassdoor Best Place to Work, Forbes Cloud 100, and a top-100 ranking on G2’s 2023 Best Global Software Companies, while serving customers like Google, GE, and NBC Universal and partnering with Google, Atlassian, and Microsoft. The company is looking to hire smart, energetic, organized, and competitive individuals to join the sales team to accelerate growth. Responsibilities include prospecting outbound leads, qualifying inbound leads, rapid follow-up, needs assessments, scheduling product demos, becoming a product expert, collaborating with Account Executives and Marketing, and managing schedules, campaigns, and pipelines to hit milestones, with weekly trainings and daily standups. The role requires strong problem-solving, prior sales experience or genuine interest, fast learning, clear communication of value propositions, and the ability to manage multiple projects and deadlines, and it is a hybrid role in South Jordan two days per week (Tuesday and Thursday) with preferred qualifications such as CRM experience, independence, startup-driven motivation, and a BA/BS.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it emphasizes innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego within a diverse, inclusive culture, all in a hybrid work environment. The company has earned global recognitions (Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, PEOPLE’s Companies that Care) and serves over 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Lucid is hiring for the higher education sales team to accelerate growth, with responsibilities such as qualifying inbound leads, responding quickly within SLAs, conducting needs assessments, scheduling online product demonstrations, providing proactive follow-up, becoming an expert on the products, and maintaining accurate records. Requirements include 0-2 years of B2B experience, strong problem-solving, fast learning, ability to clearly communicate value propositions to diverse inbound personas, outstanding written and verbal communication, and effective schedule and pipeline management to hit milestones and quarterly objectives; the role is hybrid, requiring in-person collaboration at the South Jordan office two days per week (Tuesday and Thursday). Preferred qualifications include a BA/BS degree, and the posting notes a LinkedIn reference (#LI-KC1).

Lucid Software is a leader in visual collaboration with the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, serving more than 100 million users worldwide and partnering with Google, GE, and NBC Universal. The company adheres to core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego, and it cultivates a diverse, respectful, and inclusive culture in a hybrid work environment. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. The Mid-Market Account Executive role drives growth for current Lucidchart and Lucidspark customers across assigned territories, focusing on renewals, expansion, and ongoing customer engagement, with responsibilities including closing sales, prospecting, building relationships, providing excellent customer service, forecasting, and demonstrating the value of the Lucid Suite. Requirements include 4+ years of closing experience in tech/SaaS, a hybrid work arrangement in Raleigh, NC two days per week (Tuesday and Thursday), and preferred qualifications such as Salesforce experience, software sales background, strong prospect and opportunity management, and a BA/BS.

Lucid Software is a leader in visual collaboration with products like Lucidchart, Lucidspark, and airfocus, guided by core values of innovation, excellence, empowerment, initiative, and teamwork, and it supports a respectful, inclusive culture in a hybrid workplace. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves over 100 million users worldwide including Fortune 500 clients like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Mid-Market Account Executives will lead strategic growth for existing Lucidchart and Lucidspark customers, working after qualification to create business value, drive renewals and expansion, and maintain ongoing customer engagement across multiple personas. Responsibilities include closing business, prospecting, building relationships, creating reliable forecasts, demonstrating the Lucid Suite’s value, and promoting teamwork over ego. Requirements include 4+ years of closing experience in tech/SaaS, a hybrid work arrangement with in-office days in South Jordan, UT (Tuesdays and Thursdays), and preferred qualifications such as Salesforce experience, CRM hygiene, outbound prospecting, a BA/BS, and a #LI-DS1 designation.

Lucid Software is a leader in visual collaboration and work acceleration, recognized with Forbes Cloud 100 and Fortune Best Workplace in Technology, and supports a hybrid work model. The company upholds core values of teamwork over ego, innovation, individual empowerment, initiative, ownership, and passion and excellence, while promoting diversity, respect, and inclusion. Lucid is seeking a Regulatory & Product Counsel to join the Compliance team, serving as the legal point of contact to advise on privacy and other regulatory requirements across the business. Responsibilities include developing and maintaining compliance programs, monitoring laws and product operations, and acting as the subject matter expert on global SaaS regulations with emphasis on data privacy (GDPR, CCPA), AI compliance, and marketing and sales controls. Requirements include a JD from an ABA-accredited school, active State Bar license, 3-5 years of relevant SaaS/regulatory experience focused on data privacy, and the ability to translate complex regulations into actionable guidance for cross-functional teams; preferred qualifications include a technical background in software product development and privacy controls.

Lucid Software is a leader in visual collaboration and work acceleration, recognized by Forbes Cloud 100 and Fortune Best Workplace in Technology, with a hybrid Raleigh, NC role that combines remote work and in-person collaboration two days per week (Tuesday and Thursday). They’re seeking a QA Intern for April–August 2026 who will be a fully integrated member of a Scrum team, working with Software Engineers, Product Managers, and UX Designers to ensure high-quality releases through hands-on testing. The role emphasizes autonomy and a proactive mindset, with responsibilities including stand-ups, reviewing pull requests, manual testing across multiple strategies, and maintaining the team’s bug backlog in collaboration with the broader QA team. Requirements include being organized, detail-oriented, curious, collaborative, ownership-driven, with 0–3 years of experience and a bias toward problem-solving and empathetic user experience. Preferred qualifications include experience with Jira and Confluence, web application testing, and developing/executing test suites, all within a fast-paced, team-oriented environment, aligning with Lucid’s core values of teamwork, innovation, empowerment, initiative, ownership, and delivering a positive user experience.

Lucid Software is a leader in visual collaboration with award recognition, a hybrid workplace, and core values centered on teamwork, innovation, empowerment, initiative, ownership, and passion, while valuing diversity and inclusivity. They are hiring a dynamic Payroll Specialist to manage semi-monthly US multi-state payroll and support international payroll for Amsterdam, Melbourne, and Hamburg, reporting to the Senior Payroll Manager and collaborating with Accounting and People Operations, with Workday driving automation for US operations. The role includes data verification, time and attendance management, fringe benefits tracking, tax/compliance coordination, audits and reporting, and serving as the US payroll subject matter expert. Requirements include a bachelor’s degree, 2-3 years of payroll experience for 100+ employees, strong US payroll knowledge, high data-volume handling, advanced Excel/Sheets, HRIS/Payroll tech, attention to detail, problem-solving, independence, and excellent communication; preferred qualifications include Workday and Cloudpay, international payroll, system integrations, benefits and leave experience, EOR familiarity, and SaaS company experience. The position emphasizes a customer-service mindset, ability to work independently in a fast-paced, collaborative growth environment, and a strong focus on data integrity and process optimization.

Lucid Software is a leader in visual collaboration, honored with Forbes Cloud 100 and Fortune Best Workplace in Technology, and operates a hybrid, inclusive culture focused on teamwork, innovation, empowerment, initiative, ownership, and excellence. They are seeking a dynamic Payroll Specialist who will report to the Senior Payroll Manager, manage semi-monthly US multi-state payroll (using Workday for US operations) and support international payroll for Amsterdam, Melbourne, and Hamburg, acting as a data steward across systems. Responsibilities include data verification and controls, end-to-end time and attendance management, fringe benefits, tax and compliance coordination, audits and reporting (including W-2s), participation in financial and 401(k) audits and special projects, and serving as the US payroll subject matter expert on 401(k), leave, and benefits. Requirements are a bachelor’s degree, 2-3 years of payroll experience for 100+ employees, strong US payroll knowledge, ability to manage high data volumes, advanced Excel/Sheets skills, extreme attention to detail, problem-solving ability, and the capacity to work independently and cross-functionally with strong communication. Preferred qualifications include Experience with Workday and Cloudpay, international payroll experience, system integrations, familiarity with benefits and leave, employer-of-record/SaaS experience, and #LI-NJ1.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative, ownership, and teamwork over ego, with a diverse, respectful, and inclusive culture. It operates as a hybrid workplace with remote, office, or mixed arrangements, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, serving over 100 million users and Fortune 500 companies like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The company is hiring New Logo Account Executives to grow strategic business for new and existing Lucidchart and Lucidspark customers across assigned territories, working with Customer Success Managers to ensure renewals, expansion, and ongoing engagement. Responsibilities include maintaining expert knowledge of Lucid Suite, understanding the competitive landscape, pursuing outbound leads, generating and closing new pipeline across segments via cold calling, emailing, demos, negotiations and marketing activities, and managing a book of accounts to forecast and close pipeline to meet quotas, with other duties as assigned. Requirements include 1-3 years of SaaS/tech sales, ability to manage multiple projects and deadlines, and excellent written and verbal communication skills, with a hybrid role at the South Jordan, UT office two days per week (Tuesday and Thursday); preferred qualifications include a BA/BS, proven ability to close high-level business in competitive environments, and experience with Salesforce and tools like Outreach, Groove, and Zoominfo, along with the ability to align solutions to client needs.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and guided by core values of innovation, excellence, empowerment, initiative and ownership, with teamwork over ego and a respectful, inclusive culture. The company operates as a hybrid workplace supporting remote or in-office work, promotes work-life balance, and has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, with solutions used by more than 100 million users worldwide and Fortune 500 customers. Its customers include Google, GE, and NBC Universal, and it partners with leaders such as Google, Atlassian, and Microsoft. New Logo Account Executives lead strategic business growth for new and current Lucidchart and Lucidspark customers across assigned territories, collaborating with Customer Success Managers to ensure renewals, expansion, and ongoing customer engagement. Responsibilities include developing expertise on Lucid Suite, understanding the competitive landscape, outbound prospecting to generate and close pipeline, managing a book of accounts and forecasts to hit quotas, and performing other duties; requirements are 1–3 years of SaaS/tech sales, strong communication, and a hybrid Raleigh, NC role two days per week (Tuesday and Thursday), with preferred qualifications such as a BA/BS, Salesforce and sales tools experience, and the ability to guide clients to applicable solutions while maintaining Salesforce hygiene.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego. The company values diverse perspectives and maintains a respectful, inclusive culture, operating as a hybrid workplace that supports remote work, office presence, or a mix based on role and team needs. Lucid has earned recognitions like Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, serving more than 100 million users worldwide with customers such as Google, GE, and NBC Universal, and partnerships with Google, Atlassian, and Microsoft. New Logo Account Executives drive strategic growth for new and existing Lucidchart, Lucidspark and Lucidscale customers across assigned territories, collaborating with Customer Success Managers to renew, expand, and engage, and conducting outbound prospecting to generate and close new pipeline. Requirements include 3 years of SaaS/tech sales, strong multi-project management and communication skills; the role is hybrid in Raleigh, NC, with in-office work two days a week (Tuesday and Thursday); preferred qualifications include a BA/BS, experience with Salesforce and tools like Outreach, Groove, and Zoominfo; and the posting is labeled #LI-DS1.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and guided by core values of innovation, excellence, empowerment, initiative and ownership, with teamwork over ego. The company promotes a diverse, respectful, and inclusive culture and operates as a hybrid workplace that supports remote, in-office, or mixed arrangements depending on role needs, having earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care. Lucid’s solutions are used by more than 100 million users worldwide, including major customers like Google, GE, and NBC Universal, and the company partners with leaders such as Google, Atlassian, and Microsoft. The Implementation Team within Customer Experience leads onboarding for high-value customers, acting as trusted advisors, driving adoption and long-term value, managing complex engagements, and coordinating technical solutions like migrations, SSO/SCIM, and integrations. Requirements include a bachelor’s degree, 4+ years in a client-facing SaaS or enterprise role (preferably in implementation-related functions), strong organizational and communication skills, and a PMP is preferred; the position is hybrid with a South Jordan office two days per week (Tuesday and Thursday), and preferred qualifications include expertise in innovation or change management and experience leading internal initiatives or large data migrations.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, guided by values of innovation, passion and excellence, ownership, initiative, and teamwork over ego. The company fosters a diverse, respectful, inclusive culture and operates as a hybrid workplace with remote, office, or blended arrangements based on role needs. Lucid has earned recognitions like Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide including Fortune 500 customers such as Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Customer Operations team helps users learn to use the product, employing direct support and scalable solutions, and works cross-functionally to resolve issues, monitor metrics, and improve product and support offerings. The Raleigh internship is a full-time summer position (with potential extension to part-time through the spring) that is hybrid, requiring a Bachelor’s degree with a 3.0 GPA, ownership, strong communication, independent work, and includes responsibilities such as issue management, billing coordination, content creation, and collaboration with Engineering, Product, Marketing, and other teams.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality. The company centers its culture on innovation, excellence, empowerment, initiative and ownership, and teamwork, while promoting a respectful, inclusive environment and a hybrid work setup. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company’s Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, with solutions used by over 100 million users and clients like Google, GE, and NBC Universal, plus partners including Google, Atlassian, and Microsoft. The Customer Operations team helps users understand and adopt the product, using feedback and data to improve health, and responsibilities include troubleshooting, cross-functional collaboration, content creation, community engagement, and handling billing and refunds. The internship requires a rising undergraduate with a 3.0 GPA, strong ownership and communication, and a hybrid Raleigh schedule (remote plus two in-office days per week on Tue/Thu), with a full-time summer commitment and potential extension; preferred qualifications include troubleshooting technical issues, content creation, data analytics, and mentoring experience.

Lucid Software is a leader in visual collaboration with products like the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, and it upholds core values of innovation, excellence, empowerment, initiative, ownership, and teamwork in a diverse, inclusive hybrid workplace. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, serving over 100 million users including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. Lucid aims to help teams become more innovative and agile or transition to product-led models, and the Solutions Consultant role delivers services and thought leadership to maximize customers’ use of the Lucid Collaboration Suite to achieve those business outcomes. Responsibilities include engaging with stakeholders worldwide to deliver customized engagements, guiding customers to maximize their investment, maintaining subject matter expertise in topics such as innovation, organizational agility, software architecture, knowledge management, cloud migration, digital transformation, change management, and hybrid work, and developing new or existing service offerings while promoting Lucid’s Professional Services. Requirements include 3-5 years in consultative roles, a technical BA/BS (MS preferred), strong executive stakeholder management and communication skills, the ability to build relationships and drive customer outcomes, curiosity and self-motivation, and a hybrid work setup at the South Jordan office (Tue/Thu); preferred qualifications include a technical/R&D background, experience with large SaaS rollouts, global customer engagement, and change management/enterprise architecture experience.

Lucid Software is a leader in visual collaboration offering the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, guided by core values of innovation, excellence, individual empowerment, initiative, and teamwork, and supporting a respectful, inclusive hybrid work environment. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and People’s Companies that Care, and serves over 100 million users worldwide, including Fortune 500 clients like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. A Solutions Consultant delivers a broad range of services to help customers leverage the Lucid Collaboration Suite to achieve outcomes like innovation, agility, and product-led transformation, including strategies for hybrid work, change enablement, implementation, and end-user skill development. Responsibilities include engaging stakeholders globally, guiding customers to maximize investment value, maintaining subject matter expertise across topics such as innovation, organizational agility, software architecture, cloud migration, digital transformation, and change management, and promoting Lucid’s Professional Services. Requirements include 3–5 years in consultative roles, a technical degree (BS; master's preferred), strong stakeholder management and presentation skills, a track record of building customer relationships and deep expertise, and a hybrid work arrangement with in-person collaboration at the Raleigh office on Tuesdays and Thursdays; preferred qualifications include experience in technical/R&D roles, large SaaS rollouts, and global customer engagement.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with a culture rooted in innovation, excellence, empowerment, initiative, ownership, and teamwork within a diverse, inclusive hybrid workplace. The company has earned recognitions including Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and its solutions are used by more than 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. A Solutions Consultant helps customers leverage the Lucid Collaboration Suite to achieve outcomes such as increased innovation and agility, delivering strategies around hybrid work, change enablement, and end-user skills development while driving depth of product utilization for strategic use cases. Responsibilities include engaging with stakeholders globally to deliver customized engagements, influencing and guiding customers to maximize their investment, maintaining subject matter expertise on topics such as innovation, organizational agility, software architecture, cloud migration, product development, digital transformation, change management, and hybrid work, and extending the visibility of Lucid’s products and services through customer engagements. Requirements include 2+ years in consultative roles, a technical BA or BS in a field that understands software delivery (MS degree preferred), strong executive engagement and presentation skills, the ability to build relationships and a shared vision, curiosity and ongoing learning, and the hybrid role with in-person collaboration at the South Jordan office two days per week (Tuesday and Thursday); preferred qualifications include experience in technical/R&D, large SaaS rollouts, global customer engagement, and change management or enterprise architecture experience.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and operates as a hybrid workplace guided by values of innovation, excellence, empowerment, initiative, ownership, and teamwork in an inclusive culture. The company has earned global recognitions (Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, People’s Companies that Care) and serves over 100 million users worldwide, including Google, GE, and NBC Universal, with partners like Google, Atlassian, and Microsoft. A Solutions Consultant delivers services and thought leadership to help customers leverage the Lucid Collaboration Suite to achieve outcomes such as innovation, agility, or a product-led organization, including strategies on hybrid work, change enablement, and end-user skill development. Responsibilities include engaging stakeholders across customer organizations globally, guiding them to maximize investment value, and maintaining subject matter expertise in topics like innovation, organizational agility, cloud migration, product development, and digital transformation. Requirements include 2+ years in consultative roles, a technical degree with understanding of software delivery, strong executive stakeholder management and communication skills, the ability to build relationships and drive outcomes, and a hybrid Raleigh position with two in-person days per week (Tue and Thu); preferred qualifications include experience in technical/R&D roles, large SaaS rollouts, and change management or enterprise architecture.

Lucid Software is a leader in visual collaboration, recognized by Forbes Cloud 100 and Fortune Best Workplace in Technology, and offers a hybrid work model. The company emphasizes values such as teamwork, innovation, empowerment, initiative, ownership, and excellence, and is committed to a diverse, inclusive environment. They are seeking a rockstar Product Manager for the Search and Change Management teams to help customers collaborate and make actionable business decisions, joining a multidisciplinary team of PMs, UX designers, engineers, and QA. Key responsibilities include cross-functional collaboration, deeply understanding customers, owning features from ideation to release and analysis, ensuring an excellent user experience, guiding development, and using metrics to optimize KPIs. Requirements include a bachelor’s degree and 3-5 years of software product management experience in B2B SaaS, the ability to de-risk and communicate with diverse stakeholders, and understanding technical trade-offs; preferred qualifications cover strong design polish, Elasticsearch/OpenSearch domain expertise, SaaS admin tools experience, rapid prototyping and AB/multivariate testing, and a solid grasp of digital products and productivity workflows.

Lucid Software is a leader in visual collaboration with awards including Forbes Cloud 100 and a Fortune Best Workplace in Technology, operating as a hybrid workplace with a culture centered on teamwork, innovation, empowerment, initiative, ownership, and excellence. The company is seeking a rockstar Product Manager to influence the Search and Change Management teams and help customers—from individuals to enterprises—collaborate, generate ideas, and make actionable business decisions. You will join a cross-functional team of PMs, UX designers, engineers, and QA specialists working on high-value solutions, data and diagrams, and the platform that makes it all possible. Responsibilities include partnering with UX, Engineering, Marketing, and Sales; understanding customer motivations and needs; owning features through ideation, specification, development, release, analysis, and iteration; conducting qualitative and quantitative research; and measuring impact with metrics to optimize usage and KPIs. Requirements include a bachelor’s degree, 3–5 years of software product management in B2B SaaS, ability to de-risk hypotheses, strong cross-functional communication, and comfort discussing technical trade-offs, with preferred qualifications including design polish, document-centric SaaS experience, Elasticsearch/OpenSearch expertise, SaaS admin tooling, and AB/multivariate testing.

Lucid Software is a leader in visual collaboration with products like the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it emphasizes values such as innovation, excellence, empowerment, initiative, ownership, and teamwork, along with a respectful, inclusive culture and a hybrid work environment. The company has earned global recognitions (Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, People’s Companies that Care) and serves over 100 million users worldwide, including customers like Google, GE, and NBC Universal, with partners such as Google, Atlassian, and Microsoft. Lucid’s Scaled Customer Success Team, including the Digital Customer Success Specialists, works to maximize customer value through direct interactions and scalable solutions, representing Lucid to strategic users and administrators as needed. Key responsibilities include understanding customers’ business objectives, monitoring retention metrics, supporting ongoing product adoption, delivering data-driven recommendations, and driving cross-functional initiatives to improve the customer experience. Requirements include a bachelor’s degree, 2+ years in a client-facing or technical role, strong communication and ownership, and a hybrid South Jordan arrangement (two days per week, Tuesday and Thursday); preferred qualifications include technical aptitude, curiosity, and prior customer success management experience.

Lucid Software is a leader in visual collaboration and work acceleration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to more than 100 million users worldwide, including Google, GE, and NBC Universal. The company emphasizes core values of innovation, excellence, empowerment, initiative, ownership, and teamwork over ego, and promotes a diverse, respectful, inclusive culture with a hybrid, flexible work arrangement. Lucid’s Customer Success Team is central to maximizing customer value, with Specialists driving adoption, retention, and scalable improvements through direct interactions and scalable solutions for global customers. The Customer Success Specialist role requires understanding customer objectives, monitoring key operational metrics, delivering data-driven recommendations at scale, and developing tools and processes to ensure maximum value from Lucidchart, while communicating primarily by email and also via screen shares or calls as needed. Candidates should have a bachelor’s degree, 2+ years in a client-facing or technical role, a strategic and ownership mindset, strong communication, empathy, and the ability to thrive in a fast-paced environment; the position is hybrid at the South Jordan office two days per week (Tuesday and Thursday), with preferred qualifications including technical aptitude, curiosity, and prior CS experience.

Lucid Software is a leader in visual collaboration, offering the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it upholds values of innovation, excellence, empowerment, initiative, ownership, and teamwork within a diverse, inclusive culture. It operates as a hybrid workplace that supports work-life balance by allowing remote work, office-based work, or a blend depending on the role. The company has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves over 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Associate Customer Success Specialist role sits in the Scaled Customer Success Team, focusing on maximizing customer value through adoption, data-driven recommendations, retention metrics, and cross-functional initiatives, with most communication via email and some screen shares or calls as needed. Requirements include a bachelor’s degree, strategic thinking, strong communication, ownership, empathy, and the ability to thrive in a fast-paced environment; the position is hybrid at the South Jordan office (Tuesdays and Thursdays), with preferred qualifications of 2+ years in a client-facing or technical role and a strong desire to become a Lucid subject-matter expert.

The organization invites individuals who are passionate about its mission to submit general applications, even if there is not a current role that fits their background. By submitting a resume, candidates will be added to a talent pool for consideration for future job opportunities. This application process is open to candidates residing in any U.S. state or in several international locations, including Amsterdam, Hamburg, and Melbourne, where the organization can legally hire. Interested applicants are encouraged to participate regardless of specific job vacancies. The initiative aims to connect passionate individuals with potential roles aligned with their skills and interests.