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Lucid Software leads AI-driven work acceleration with the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, helping teams turn ideas into reality and transform work at scale. The company emphasizes innovation, passion and excellence, empowerment, initiative and ownership, and teamwork, while fostering a respectful, inclusive culture with a hybrid, flexible work model. They are hiring a strategic, high-performing Enterprise Expansion Account Executive (EAE) to unlock growth within their largest customers in the EMEA region, owning strategy and execution across major accounts and working with BDRs, CSMs, and Solutions Engineers. Responsibilities include growing Lucid’s largest EMEA customers, developing expertise on the full suite, understanding the competitive landscape, sourcing leads, closing new pipeline across segments, sharing market insights, and managing a book of accounts with reliable forecasts. Requirements include 5+ years of SaaS/software sales experience with enterprise-grade customers, ability to manage complex sales cycles with internal stakeholders, strong communication, fluency in English and Dutch, and a hybrid Amsterdam office schedule two days per week (Tuesday and Thursday); preferred qualifications include evangelist sales experience and familiarity with sales acceleration tools, plus a BA/BS and #LI-UP1.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help organizations turn ideas into reality and transform work at scale. The company emphasizes core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering a diverse, inclusive culture with a hybrid, flexible work environment. This is an Evergreen / Future Opportunities posting for upcoming openings on the EMEA Corporate New Logo team, where recruiters will reach out for informal conversations to align interests as roles become available. New Logo Account Executives will drive strategic growth by acquiring new business and expanding relationships, owning the full sales cycle from prospecting to closing, and collaborating cross-functionally to deliver customer value and long-term success. Requirements include 3–5+ years of SaaS/tech sales closing experience, English fluency, and a hybrid Amsterdam-based role with the office two days per week (Tuesday and Thursday); preferred qualifications include experience with Salesforce, Gong, and managing pipelines across many prospects and opportunities.

Lucid Software offers AI-driven work acceleration through the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, helping organizations streamline work, align teams, and transform business at scale. The company upholds core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, while cultivating a diverse, respectful, inclusive culture in a hybrid workplace. The New Logo Account Executive role in Amsterdam leads strategic net-new customer growth across assigned territories and requires a hunter mentality to create business value for multiple personas after prospect qualification. Responsibilities include proactive outbound lead generation, identifying opportunities across net-new customers, building and closing pipeline, managing a forecastable book of accounts, maintaining expert knowledge of Lucid’s offerings, understanding the competitive landscape, sharing market insights with product and marketing teams, and exploring new markets, verticals, and personas. Requirements include 3+ years of SaaS closing experience, ability to manage multiple projects and deadlines, strong written and verbal English communication, a BA/BS degree, and a hybrid work arrangement with two days per week in the Amsterdam office (Tue and Thu); preferred qualifications include German or Nordic language skills, software sales experience, Salesforce and Gong proficiency, and strong prospect and opportunity management.

Lucid Software is a leader in AI-driven work acceleration with products such as the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, helping turn ideas into reality and drive transformation at scale. The company highlights core values of innovation, excellence, empowerment, initiative, and teamwork, and supports a respectful, inclusive, hybrid workplace with remote or office-based options. This is an Evergreen / Future Opportunities posting for upcoming openings on the EMEA Corporate Expansion team; if your background aligns with the profile, a recruiter will reach out for an informal conversation to explore fit. Expansion Account Executives will lead strategic expansion for current Lucid customers across territories, working with Customer Success Managers to renew, expand, and maintain engagement, with responsibilities including closing business, prospecting, forecasting, and cross-functional collaboration, in a hybrid Amsterdam role two days per week (Tue and Thu). Requirements include 3-5+ years of SaaS/tech sales closing experience, prospecting and relationship-building, Salesforce proficiency, and English fluency; preferred qualifications include Dutch/German/Nordic language skills, software sales experience, Salesforce hygiene, the ability to manage many opportunities, and a BA/BS degree.

Lucid Software leads AI-driven work acceleration with products including the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, helping teams turn ideas into reality and drive transformation at scale. The company upholds values of innovation, excellence, ownership, initiative, teamwork, and a respectful, inclusive culture, and supports a hybrid work model that blends remote and in-office collaboration. Lucid has earned recognitions such as Forbes Cloud 100 and Fast Company Most Innovative Companies, serving over 100 million users worldwide, including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships across the tech industry. The Customer Operations team helps users understand and use the products, employing direct support and scalable solutions to improve product health through user data and engagement. The job posting outlines responsibilities like troubleshooting, maintaining technical product expertise, cross-functional collaboration, writing Help Center content, community engagement, and handling billing and refunds, with requirements including pursuing a bachelor’s degree, strong communication and independence, and a hybrid two-days-per-week in-person role at the South Jordan, UT office.

Lucid Software leads AI-driven work acceleration with the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, helping organizations streamline work, foster alignment, and drive transformation at scale. The company upholds core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, while promoting a diverse, inclusive, and hybrid-work environment. Lucid has earned recognitions such as Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care, and serves over 100 million users including Fortune 500 customers like Google, GE, and NBC Universal, with partnerships with Google, Atlassian, and Microsoft. The Customer Operations team supports users by investigating and resolving technical issues, tracking key metrics, collaborating with Engineering, Product, Marketing, and writing Help Center content, while also handling billing inquiries and community engagement. The internship requires a current bachelor’s student with strong academics, ownership, strong communication, and the ability to translate technical ideas, is hybrid in Raleigh, NC with two in-person days (Tue/Thu), and preferred qualifications include troubleshooting, content creation, data analytics, and mentoring; reference #LI-NJ1.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help organizations streamline work and transform processes. The company emphasizes values such as innovation, passion and excellence, empowerment, ownership, and teamwork, and supports a diverse, inclusive culture with a hybrid work model. Lucid serves major organizations including Google, GE, Siemens, VW, NBC Universal, JLR, and T-Mobile, and has over 100 million users while continuing rapid growth. The Deal Desk role in Order Management involves processing sales orders in CRM and billing systems, ensuring policy compliance, approving bookings and invoicing, understanding licensing models, and becoming a subject matter expert on sales rules and procedures while driving cross-functional improvements, including AI-based solutions. Requirements include high attention to detail, strong cross-functional communication, ability to lead complex processes, independence and collaboration, proficiency in Excel/Sheets, and preferred qualifications of 1-2 years in deal desk or related roles, a relevant degree, and experience with Salesforce or other CRM and billing systems in a SaaS enterprise environment.

Lucid Software is a leader in AI-driven work acceleration with the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and it promotes values such as innovation, excellence, empowerment, initiative and ownership, and teamwork within a hybrid work environment. The Senior Application Security Engineer will be a trusted security partner embedded in the development lifecycle, collaborating with engineering, product, and corporate teams to bake security in from the start and protect customer trust. Responsibilities include conducting security architecture and design reviews, driving a risk-based approach, mentoring engineers, building cross-functional partnerships, maturing the SSDLC, ensuring AI tools stay within risk limits, leading product design reviews, developing scalable security tooling and CI/CD integration, and leading the security champions program. Requirements include 5+ years in software engineering, application security, or related SaaS fields; proven relationships with product and engineering teams; experience securing web applications on modern frameworks and AWS; white-box pentesting; strong SSDLC and secure development practices; knowledge of common vulnerabilities (OWASP Top 10, API security, authz/authn); proficiency in integrating security tooling into CI/CD; a risk-focused mindset; and familiarity with AI security risks and evolving threats, plus strong communication skills. Preferred qualifications include experience with modern tech stacks, familiarity with security frameworks and standards (OWASP ASVS, NIST 800-53, SOC 2, GDPR), relevant certifications (OSCP, BSCP, GWEB, PNPT, or similar), bug bounty program management experience, and a Bachelor's degree in Computer Science or Information Security.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality and drive business transformation at scale. The company upholds core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork, and fosters a respectful, inclusive, hybrid work environment with flexible remote or office-based arrangements. The Senior Application Security Engineer role is embedded in the development lifecycle as a trusted security partner, collaborating with engineering, product, and legal teams to build security in from the start and to manage AI tool risk. Responsibilities include conducting security architecture and design reviews, driving a risk-based approach to vulnerabilities, maturing the SSDLC, building scalable security tooling for CI/CD, mentoring engineers, and leading security reviews and security-champions initiatives. Requirements include 5+ years in SaaS software/security, AWS experience, white-box pen testing, SSDLC expertise, knowledge of OWASP Top 10 and API security, and experience integrating security into CI/CD pipelines, with preferred qualifications including relevant certifications, familiarity with AI security risks, and a bachelor’s degree.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, and serves over 100 million users including many Fortune 500 companies to accelerate critical workflows. The company prides itself on innovation, excellence, empowerment, initiative and ownership, and teamwork, while fostering a diverse, inclusive culture and a hybrid work environment. This is an evergreen/future-opportunities posting for the NA Enterprise team, with interested candidates contacted by Recruiting for informal conversations as roles open up. The Enterprise Expansion Account Executive (EAE) will lead growth within Lucid’s largest accounts, driving complex multi-threaded deals, acting as a trusted advisor to senior Fortune 500 leaders, and collaborating with BDRs, CSMs, and Solutions Engineers, with travel of 1–3 weeks per quarter. Requirements include 10+ years in tech/SaaS sales (5+ years in complex enterprise software), a proven quota record, cross-functional leadership, strong communication and prospecting skills; plus preferred Eastern US location, expertise with Salesforce/Outreach/Gong, MEDDPICC or similar value-based selling, and a passion for SaaS and the future of work.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality. Their tools are designed to streamline work, foster alignment, and enable large-scale business transformation, guided by values of innovation, excellence, ownership, and teamwork in a diverse, inclusive culture. Lucid serves major organizations, including Fortune 500 companies like Google, GE, Siemens, VW, NBC Universal, JLR, and T-Mobile, and has over 100 million users with rapid ongoing growth. The Sales Team includes roles such as Scaled Account Specialist and the Transactional Business Team, focusing on SMB lifecycle management, renewals, expansions, and delivering value through scalable, low-touch engagement. The Scaled Account Specialist role involves managing a large SMB portfolio, Salesforce data, cross-functional collaboration, and developing scalable playbooks, and is a hybrid position in South Jordan, UT requiring a bachelor’s degree and 1-2 years of experience with two in-office days (Tuesday and Thursday).

Lucid Software leads in AI-driven work acceleration with the Visual Collaboration Suite (Lucidchart, Lucidspark) and airfocus, and emphasizes innovation, excellence, empowerment, initiative, and teamwork in a respectful, inclusive, hybrid workplace. The SMB New Logo Team focuses on building long-term customer relationships by identifying the right people and demonstrating how Lucid can help them work faster and better. The EMEA SMB New Logo Account Executive (DACH) role involves owning a territory, driving high-velocity outbound sales from qualification to close, building pipeline, and delivering tailored demos after discovery. Requirements include 1+ year of closing or 2+ years of BD/SDR experience (preferably in SaaS/tech), strong multi-channel outbound skills, CRM familiarity (Salesforce or similar), English and German fluency, and a hybrid Amsterdam-based schedule (office 2 days per week). Preferred qualifications include experience in competitive sales cycles, CRM proficiency, strong organizational skills, and a BA/BS degree, with a German-language posting offering equivalent details.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality and transform work at scale. The company emphasizes core values—innovation, excellence, empowerment, initiative, ownership, and teamwork—and promotes a diverse, respectful, and inclusive culture with a hybrid work model. Their SMB New Logo Team focuses on building long-term customer relationships by identifying the right people and demonstrating how Lucid’s platform can help them work faster and better, seeking impact-driven, fast-learning teammates. Responsibilities include acting as the territory CEO, mapping target accounts, managing high-velocity sales cycles, executing proactive outbound strategies, conducting discovery, delivering tailored demos, and contributing to a collaborative team culture. Requirements include 1+ years closing or 2+ years BD/SDR experience in SaaS/tech, a strong multi-channel outbound track record, Salesforce familiarity, English fluency, and a hybrid Amsterdam schedule (in-office Tuesdays and Thursdays), with preferred qualifications such as Nordic language skills and experience with Salesforce, Gong, or Outreach.

Lucid Software is an AI-driven work-acceleration leader offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, designed to streamline work and drive transformation at scale. The company emphasizes core values of innovation, excellence, empowerment, ownership, teamwork, and fostering a respectful, inclusive, hybrid workplace with remote or office options. The job posting describes an evergreen Mid Market Expansion role in EMEA, seeking Account Executives to lead growth within existing mid-market accounts, partnering with Customer Success Managers. Responsibilities include closing business, prospecting, expanding Lucid adoption, developing forecasting, mastering value propositions, and maintaining team-aligned activity and cross-functional SLAs. Requirements include 2+ years SaaS sales closing, relationship-building, CRM experience (Salesforce), English fluency, with preferred qualifications of additional European language skills, software sales experience, Salesforce hygiene, multitasking; BA/BS degree.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) alongside airfocus to help teams turn ideas into reality and drive transformation at scale. The company stresses core values like innovation, excellence, empowerment, initiative, ownership, and teamwork, and maintains a diverse, respectful, inclusive culture with a hybrid, flexible work model. Their Developer Platform team focuses on embedding Lucid within tools customers already rely on, such as Slack, and exposing APIs to power Lucid AI, MCPs, and the broader integration ecosystem, with a Senior Product Manager to own that strategy. The role entails cross-functional collaboration, being an advocate for customers, owning multi-project roadmaps aligned to company strategy, shepherding features from ideation through analysis and iteration, and using qualitative and quantitative metrics to validate ideas and optimize usage and outcomes. Requirements include a bachelor’s degree or equivalent, 5+ years in software product management, a track record leading cross-team platform initiatives in B2B SaaS, ability to de-risk through quick hypothesis validation, and strong communication across engineers, sales, executives, and end users; preferred qualifications cover platform/API strategy, SaaS admin experience, rapid prototyping/AB testing, mentoring, and autonomy in ambiguous environments.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality. The company emphasizes innovation and excellence, values empowerment and teamwork, and supports a respectful, inclusive culture with a hybrid, flexible work model. The role is Senior Product Manager for the Developer Platform, responsible for embedding Lucid in customers' tools (like Slack) and expanding its APIs to power Lucid AI, MCPs, and partner integrations. Key responsibilities include cross-functional collaboration, advocating for customers, owning roadmaps aligned to company strategy, guiding features through ideation to iteration, and using qualitative and quantitative data to optimize usage and business impact. Requirements include 5+ years of B2B SaaS product management, the ability to influence across engineers, sales, and executives, and preferred qualifications around platform/API strategy, SaaS tooling, rapid prototyping, mentoring, and autonomous work in ambiguous, cross-functional environments.

Lucid Software is an AI-driven work-acceleration company offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with a mission to turn ideas into reality, a set of core values centered on innovation, excellence, empowerment, initiative, and teamwork, and a hybrid, inclusive work culture. The Security Analyst role focuses on protecting corporate assets and leading day-to-day GRC operations, third-party risk assessments, and championing customer trust within Lucid's security team. Responsibilities include conducting third-party vendor risk assessments and internal risk evaluations, responding to vendor security questionnaires, collecting evidence for SOC 2 and ISO 27001 audits, proactively identifying threats, delivering security awareness training, ensuring regulatory compliance, and collaborating with Legal, Engineering, IT, Finance, and HR. Requirements include a bachelor’s degree in information security, business management, or related field; 3+ years of experience in third-party risk management and GRC; knowledge of frameworks like NIST 800-53, ISO 27001, SOC 2; strong organizational, documentation, and interpersonal skills; and the ability to communicate security concepts to both technical and non-technical stakeholders. Preferred qualifications include SaaS/cloud experience, risk-management expertise, certifications such as CRISC, CISSP, CISA, SSCP, CC, Security+, strong cloud platform knowledge (AWS, GCP, Azure), process-improvement and automation skills, and the ability to leverage AI tools to enhance workflows.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality and drive business transformation at scale. The company upholds values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering a respectful, inclusive culture in a hybrid work environment. As a Security Analyst, you will protect corporate assets and customer-facing applications, focusing on day-to-day GRC operations, third-party risk assessments, and supporting vendor security questionnaires while collecting evidence for SOC 2 and ISO 27001 audits. You will identify threats, develop practical security solutions, deliver security awareness training, ensure regulatory compliance, and partner with Legal, Engineering, IT, Finance, and HR to implement improved security controls and workflows. Required qualifications include a bachelor’s degree and at least 3 years in third-party risk management and GRC, knowledge of security frameworks (NIST 800-53, ISO 27001, SOC 2), strong cross-functional communication, with preferred qualifications in SaaS/cloud environments, relevant certifications (CRISC, CISSP, CISA, etc.), cloud platform experience, process improvement, automation, and the use of AI tools.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, with core values of innovation, excellence, empowerment, initiative, ownership, teamwork, and a respectful, inclusive culture in a hybrid workplace. They are seeking a hands-on, self-driven Sales Enablement Manager to lead onboarding, performance coaching, and the development and delivery of high-impact enablement programs for EMEA sales teams, partnering with EMEA sales leadership, frontline managers, cross-functional partners, and global enablement peers. Responsibilities include serving as the primary enablement partner for all EMEA sales roles, customizing global programs for regional needs, facilitating live workshops, reinforcing initiatives post-launch, designing coaching plans, supporting new product launches, creating enablement assets, staying close to the field, and using data-driven insights and AI to measure impact and tailor coaching. The role covers new hire onboarding and ramp, overseeing onboarding sessions, practice workshops, one-on-one coaching, tracking progress, identifying struggles, and coordinating with managers to ensure new hires reach key milestones in their first 90 days. Requirements include 4+ years in SaaS sales or sales enablement with a proven track record of measurable coaching results, preferred coaching certification, experience with AI tools, strong facilitation, familiarity with MEDDPICC/Challenger/Command of the Message/Sandler/ValueSelling, experience with Salesforce, Gong, ZoomInfo, English fluency, and a hybrid setup with two in-office days per week in Amsterdam; German is strongly preferred and Dutch optional.

Lucid Software positions itself as a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality and drive transformation at scale. The company upholds values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, and it fosters a diverse, respectful, inclusive culture with a hybrid, flexible work model. The role is a hands-on, self-driven Sales Enablement Manager for North America Commercial Sales, working within the Field Enablement team to partner with sales leadership and cross-functional partners to deliver onboarding, coaching, and regionally relevant enablement programs that support fast ramp and consistent sales execution. Key responsibilities include regional enablement and field readiness, designing workshops, coaching reps and managers, supporting new-hire onboarding and ramp, creating enablement assets, and using data-driven insights and AI tools to measure impact on metrics like time-to-productivity and quota attainment. Requirements include 4+ years in sales or enablement in SaaS, proven coaching success, formal coaching training, experience with sales methodologies (MEDDPICC, Challenger, etc.), familiarity with tools like Salesforce, Gong, and ZoomInfo, and a hybrid working arrangement at the South Jordan, UT office two days per week (Tuesday and Thursday).

Lucid Software is the leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality and transform workflows at scale. The company emphasizes core values of innovation, excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering a diverse, respectful, and inclusive culture with a hybrid work model. Lucid is ranked #13 among Fortune 500–level business applications, counting Google, GE, Siemens, VW, NBC Universal, JLR, and T-Mobile among its customers, with over 100 million users and continuing rapid growth. The Professional Services Consultant role serves as a trusted advisor and delivery lead, translating complex enterprise challenges into clear visual strategic roadmaps and collaborating with enterprise buyers and IT stakeholders to accelerate product adoption and renewals. Responsibilities include designing customized engagements for Fortune 500 clients, guiding transformations and change management, extracting insights to influence the product roadmap, and promoting the Professional Services brand, while requirements call for 5+ years in a highly consultative role, knowledge of AI/process management or enterprise architecture, cloud environment exposure, and a hybrid Raleigh, NC work arrangement; preferred qualifications include a master’s degree, prior R&D or software development experience, relevant certifications, and experience leading large-scale global SaaS deployments.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, which, with accelerators for cloud and process transformation, helps organizations streamline work, align, and transform at scale. Its core values include innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, plus a commitment to a diverse, respectful, and inclusive culture; it operates as a hybrid workplace with remote, in-office, or blended options. Lucid is widely adopted, ranked #13 among Fortune 500 business apps, with clients like Google, GE, Siemens, VW, NBC Universal, JLR, and T-Mobile, and serves over 100 million users while continuing to grow rapidly. The Professional Services Consultant role acts as a trusted advisor and delivery lead within Lucid’s Professional Services, engaging enterprise accounts to maximize investment in the Visual Collaboration Suite, translating complex challenges into clear, visual roadmaps, and collaborating with enterprise buyers, IT stakeholders, and product teams to optimize processes and drive adoption, renewals, and new revenue opportunities. Requirements include 5+ years in a highly consultative, customer-facing role, understanding of AI, process management, or enterprise architecture, exposure to cloud environments, and experience presenting to Director-level or C-suite stakeholders, with a hybrid work arrangement in South Jordan, UT two days per week; preferred qualifications include a Master’s degree, prior engineering/R&D experience, relevant certifications, and experience leading large-scale global SaaS rollouts.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help organizations transform cloud and processes at scale, with over 100 million users and clients like Google, GE, Siemens, VW, NBCUniversal, JLR, and T-Mobile, and a rapidly growing user base. The company emphasizes core values of innovation, passion and excellence, ownership, initiative, and teamwork over ego, and maintains a diverse, respectful, inclusive culture with a hybrid work model. The Technical Product Support Specialist on the Customer Operations team will be on the front lines with Lucid’s customers, driving solutions through professional communication and cross-functional collaboration, helping launch new products, and shaping help centers, online communities, and email support. Responsibilities include maintaining product expertise, investigating and resolving issues, collaborating with Engineering and Product Management on bugs, monitoring key user metrics, growing and managing a Lucid product community, and contributing to clear Help Center content and user education. Requirements include 2 years of experience or a bachelor’s degree, strong ownership and independence, the ability to translate complex ideas into simple content, excellent verbal and written communication and analytical skills, and a hybrid South Jordan, UT schedule (in-person two days per week on Tuesday and Thursday), with preferred qualifications in system optimization, basic project management, teaching or mentoring, UX understanding, technical troubleshooting, and AI/LLM familiarity.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality and drive transformation at scale. The company emphasizes core values of innovation, passion and excellence, empowerment, initiative and ownership, and teamwork over ego, while fostering a respectful, inclusive culture with a hybrid, flexible work environment. Lucid serves over 100 million users and counts Fortune 500 firms and major organizations like Google, GE, Siemens, VW, NBC Universal, JLR, and T-Mobile among its customers, continuing rapid growth by attracting hundreds of thousands of new users each month. The Technical Product Support Specialist on the Customer Operations team will be on the front lines with customers, drive solutions through cross-functional collaboration, help launch new products and features, and build and manage a dynamic product community plus helpful content for millions of users. Requirements include about 2 years of experience or a strong degree, a strong sense of ownership, ability to work independently and cross-functionally, translate complex technical ideas into simple content, excellent communication and analytical skills, and a hybrid Raleigh, NC role with in-office days on Tuesday and Thursday; preferred qualifications include experience in project management, UX, AI/LLMs, and mentoring.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality and transform work at scale. The company emphasizes values of innovation, excellence, empowerment, initiative, ownership, and teamwork, and maintains a respectful, inclusive culture within a hybrid work environment. They are hiring a Product Manager to advance AI-focused products on a team dedicated to innovation and new product discovery, including collaborative AI, agentic workflows, and canvas-native generative features. Responsibilities include partnering with product teams to identify, test, and de-risk new AI capabilities through prototypes and experiments, improving product development and evaluation practices, and owning AI platform capabilities from strategy through launch in collaboration with engineering, design, data science, and product teams. Requirements include 4+ years of PM experience in B2B SaaS, experience bringing agentic AI to market in fast-moving environments, strong understanding of modern AI systems and evaluations, exceptional product judgment, and proven cross-functional collaboration; preferred qualifications include leading innovation or new product discovery teams, experience with visual collaboration platforms, and mentoring other PMs.

Lucid is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to streamline work and drive transformation, guided by values of innovation, excellence, empowerment, initiative, and teamwork in an inclusive, hybrid workplace. The company is hiring a Product Manager to advance AI-powered products, joining a team focused on innovation, emerging technologies, and AI, including collaborative AI products, agentic workflows, and canvas-native generative features. Responsibilities include partnering with product teams to identify and de-risk new AI capabilities, validate customer value through prototypes and experiments, improve product development and evaluation processes, stay at the forefront of AI, and own AI platform capabilities from strategy to launch. Requirements include 4+ years of PM experience in B2B SaaS, experience bringing agentic AI products to market in fast-moving, evolving environments, strong understanding of AI systems (agent architectures, RAG, evaluations) and tradeoffs, and proven cross-functional collaboration. Preferred qualifications include leadership of innovation or new product discovery teams, experience with visual collaboration or digital whiteboarding platforms, and mentoring other PMs on AI product lifecycle practices.

Lucid Software positions itself as a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. The company highlights core values of innovation, excellence, empowerment, initiative, ownership, and teamwork, and promotes a respectful, inclusive culture with a hybrid, flexible work model. The Raleigh Office Manager is a part-time role (20-25 hours per week) with a fixed in-office afternoon schedule from Monday to Friday, 12:00 PM to 5:00 PM. The role covers facility management, equipment moves, office cleanliness, technology coordination, kitchen and coffee service, cleaning tasks, catering, events and office culture coordination, after-hours availability, culture initiatives, shipping, employee support, and various workplace projects. Requirements include at least one year of office experience, ability to work in-office five days on the provided schedule, strong communication and customer service, multitasking, proficiency with G-Suite or Office 365, ability to lift 25-50 lbs, and a collaborative attitude; preferred qualifications include facilities management experience and experience in a high-tech environment.

Lucid Software leads AI-driven work acceleration with the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus, plus accelerators for cloud and process transformation to streamline work and drive large-scale transformation. The company emphasizes core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, while fostering a diverse, respectful, inclusive culture and a hybrid work model. Lucid is widely used, ranked #13 among Fortune 500 companies’ most-used business apps, with customers including Google, GE, Siemens, VW, NBC Universal, JLR, and T-Mobile, and it counts over 100 million users with rapid growth in new user acquisition each month. The Sales Development Representative (SDR) for EMEA partners with the Account Executive team to identify and grow new Lucid Visual Collaboration Suite opportunities, handling outbound prospecting, inbound lead qualification, needs assessments, online product demos, and sales-cycle support while maintaining records and participating in trainings. Requirements include a BA/BS, strong problem-solving and communication skills, sales experience or interest, ability to manage multiple projects and meet deadlines, fluent English, and a hybrid Amsterdam-based role with two in-office days per week (Tuesday and Thursday); preferred qualifications include fluency in German, French, or Nordic languages and adaptability in a fast-paced environment.

Lucid Software is a leader in AI-driven work acceleration, offering the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus to help teams turn ideas into reality and transform cloud and process workflows at scale. The company-upholds core values of innovation, passion and excellence, individual empowerment, initiative and ownership, and teamwork over ego, while fostering a diverse, inclusive culture in a hybrid work environment. Lucid serves over 100 million users and counts Fortune 500 and global brands like Google, GE, Siemens, VW, NBC Universal, JLR, and T-Mobile among its customers, with rapid growth and hundreds of thousands of new users each month. The current APAC opportunity is for a strategic Business Development Representative who partners with Account Executives, uses multi-channel outreach, and develops deep product knowledge to drive deals, supported by Salesforce, Salesloft, and ZoomInfo. The role requires 6–12 months of sales or customer-facing experience, strong communication and coachability, and a hybrid Melbourne-based setup (two days in the office); preferred qualifications include SaaS experience, a track record of quotas or pipeline success, and a degree.