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Atlassian lets employees choose their work location—office, remote from home, or a hybrid schedule. This arrangement gives staff more control over supporting their family, personal goals, and other priorities. The company hires people in any country where it maintains a legal entity. There is a placeholder indicating where a job description will be inserted. Together, these points show Atlassian's flexible work policy and global hiring scope.

Atlassian offers flexible work options—office, remote, or hybrid—and hires people in any country where they have a legal entity. The role leads and manages a team of enterprise sales to achieve sales targets and revenue goals, and develops and implements strategic plans to penetrate and expand market share in the enterprise segment. It includes mentorship and coaching, setting performance goals, monitoring progress, and recruiting, hiring, and onboarding new sales team members to support growth. The responsibilities also involve collaborating with internal teams (Channel Partners, Product Specialists, Account Managers, and Solution Engineers) to streamline processes and improve customer satisfaction, and analyzing sales data and market trends to identify opportunities. They manage key client relationships, participate in high-level negotiations, provide regular updates to senior management, and stay informed about industry trends, competitors, and market dynamics in the enterprise segment.

Atlassian is seeking a motivated, coachable Sales Development Representative (SDR) to join the Japan Go-to-Market team as the first point of contact for prospective customers. The SDR will generate qualified pipeline and set the stage for Account Executives (AEs) and Solution Sales Executives (SSEs) to close deals, ideal for someone early in their sales career. Responsibilities include outbound prospecting (researching target accounts and multi-channel outreach) and inbound qualification, with the goal of meeting monthly/quarterly ACV-based pipeline targets. The role requires cross-functional collaboration with AEs, SSEs, and Marketing to align on target accounts, messaging, and campaign follow-up, plus CRM hygiene in Salesforce. Ongoing market research on the Japanese market and continuous learning through coaching sessions, QBRs, and enablement programs to accelerate ramp and performance.

We are seeking a motivated, coachable Sales Development Representative (SDR) to join the Japan Go-to-Market team, serving as the first point of contact for prospective customers and responsible for generating qualified pipeline to set up AEs and SSEs to close deals. The role covers outbound prospecting to identify target accounts and outreach via phone, email, and social channels to generate new pipeline, as well as inbound qualification to respond to and qualify inbound leads and hand off to AEs. The SDR will aim to meet and exceed monthly/quarterly pipeline generation targets (ACV-based) and collaborate cross-functionally with AEs, SSEs, and Marketing to align on target accounts, messaging, and campaign follow-up. They will maintain CRM hygiene by logging all activities, contacts, and opportunities in Salesforce and conduct market research to stay current on industry trends, competitive landscape, and customer pain points in the Japanese market. The role emphasizes continuous learning through coaching sessions, QBRs, and enablement programs to accelerate ramp and performance.

Atlassian lets employees work from the office, home, or a mix and hires in any country with a legal entity, with interviews and onboarding conducted virtually as part of being a distributed-first company. Customer Advocates are brand champions and problem-solvers who are passionate about delivering an incredible customer experience, handling inquiries about billing, payments, account and subscription management, access, and product plans and pricing. Japan Customer Advocates collaborate with the Japan sales team and partner organizations to deliver seamless sales support and an exceptional customer experience across the Japan market. In this role you’ll use your sales operations or sales support experience and a strong background in B2B or B2C customer service to engage customers via chat, email, and phone, understand the buyer journey, and provide billing and licensing support including quoting and pricing calculations. You will funnel key customer feedback to drive internal process, policy, and automation improvements, work with a geographically dispersed team and other departments to ensure a seamless experience, stay flexible, embody the value of putting customers first, and acquire knowledge of new systems, products, and policies.