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Zendesk is seeking an SMB Account Executive in the Greater China region to grow the SaaS business by acquiring new customers and expanding existing accounts through relationship-building and cross-functional collaboration. You will drive top-line revenue, manage and nurture customer relationships for retention, identify cross-sell opportunities, and maintain a robust Salesforce pipeline with accurate forecasts while collaborating to improve sales execution. The role relies on data insights, customer intents, and adoption history to prospect new clients, articulate the value of Zendesk products, and lead competitive sales cycles with strong value-based storytelling. Requirements include a BA/BS or equivalent, minimum 2 years in B2B SaaS sales or solution engineering with a proven target-hit record, bilingual English and Mandarin (Cantonese a plus), and proficiency with Salesforce and tools like Clari for territory planning and pipeline management. Zendesk emphasizes a hybrid, inclusive workplace, equal opportunity and diversity, notes that AI may be used to screen applicants, and offers accommodations for applicants with disabilities.

Zendesk is seeking a Senior Corporate Account Executive for Southeast Asia to drive growth in the SaaS space by acquiring new customers, expanding existing accounts, and cross-selling, while aligning Zendesk's solutions with customers' goals. The role requires building and maintaining broad relationships across multiple levels, collaborating cross-functionally, and leading competitive sales cycles using value-based selling, with a strong Salesforce-based pipeline and accurate forecasts. Responsibilities include driving top-line revenue, nurturing customer relationships for high satisfaction and retention, proactively identifying opportunities to upsell, and using data insights to prospect and optimize account revenue. Requirements include a BA/BS or equivalent, at least 3 years of B2B SaaS sales or solution engineering experience with a proven track record, strong presentation and negotiation skills, and familiarity with tools such as Salesforce or Clari. Zendesk emphasizes a hybrid work environment, global diversity and inclusion, equal opportunity employment with accommodations for applicants with disabilities, and notes that AI may be used to screen applications, with a contact for accommodations provided.

Zendesk is seeking a positive, performance-driven Principal PSE/Partner Sales Executive based in Singapore to lead partner-led growth across the Philippines and APAC. The role involves building, operationalizing, and owning the partner ecosystem, recruiting and onboarding new partners, enabling them with Zendesk’s value propositions and tools, and crafting joint business plans to meet revenue and profitability targets with Zendesk Direct Sales. You will align regional sales with partners, manage opportunities, drive GTM activities with Marketing, track leads and forecasts, and ensure partners follow Zendesk’s sales methodology while delivering value to customers through demos and executive engagements. Education and experience require a bachelor’s degree, 10+ years of B2B software/SaaS sales with quota attainment, strong prospecting and CRM/BI skills, and the ability to engage C-level stakeholders and coach others, with knowledge of sales methodologies a plus. Zendesk emphasizes a hybrid, inclusive culture and is an equal opportunity employer, with commitment to diversity and accommodations for applicants with disabilities, and notes that AI may be used to screen applications.

The job is AI Sales Specialist Lead for APAC at Zendesk, a quota-carrying leadership overlay role that mentors a team of AI Sales Specialists and may also lead key opportunities. You’ll own regional AI sales targets, tailor plans with local teams, and guide large, complex deals across diverse APAC markets. You’ll build strong customer relationships, advocate a value-based consultative selling approach, oversee AI trials/POCs, and collaborate with APAC GTM leadership on growth and adoption. You’ll serve as an AI sales enablement evangelist, educating AEs and go-to-market teams, handling escalations, and coordinating with Product, Marketing, and Customer Success. Candidates should have proven quota-carrying sales leadership experience (preferably in Conversational AI/CX), strong communication and stakeholder management skills, willingness to travel, and possibly overlay/co-sell experience; Zendesk supports hybrid work, diversity and inclusion, equal opportunity, and provides accommodations as needed.