Zendesk is hiring a Product Manager for its Workforce Management product to own the roadmap, tackle complex problems, and collaborate with engineering, design, and product marketing using agile processes and customer insights. You will define and prioritize the product roadmap, deliver cross-functional projects, meet with customers, analyze data, research competitors, and articulate a vision for a product that helps teams operate more effectively. Basic qualifications include 4 years of product management in a fast-paced agile environment, strong problem-solving, the ability to balance long-term strategy with incremental value, deep market and customer understanding, excellent written communication, and a data-driven approach, with a willingness to learn and mentor others. Preferred qualifications include experience in the Customer Experience industry, a background in design, engineering or data analysis, and any Workforce Management experience. In Poland, the annualized base salary ranges from PLN 294,000 to PLN 440,000, with potential bonuses and benefits, and Zendesk highlights a hybrid work model, commitment to diversity and inclusion, AI screening, and accommodations for applicants with disabilities.
